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Time spent in hospitals and emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2015–16, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2015–16 140 100% 100%
2014–15 126 100% 99%
2013–14 207 100% 100%
2012–13 262 100% 100%
2011–12 238 100% 99%
Year Quarter Number of patients Patients treated immediately Peer group average
2015–16 Apr–Jun 29 100% 99%
2015–16 Jan–Mar 37 100% 100%
2015–16 Oct–Dec 29 100% 100%
2015–16 Jul–Sep 45 100% 100%
2014–15 Apr–Jun 29 100% 98%
2014–15 Jan–Mar 19 100% 99%
2014–15 Oct–Dec 22 100% 100%
2014–15 Jul–Sep 56 100% 100%
2013–14 Apr–Jun 49 100% 100%
2013–14 Jan–Mar 50 100% 100%
2013–14 Oct–Dec 51 100% 100%
2013–14 Jul–Sep 57 100% 100%
2012–13 Apr–Jun 74 100% 100%
2012–13 Jan–Mar 58 100% 100%
2012–13 Oct–Dec 59 100% 100%
2012–13 Jul–Sep 71 100% 100%
2011–12 Apr–Jun 76 100% 99%
2011–12 Jan–Mar 48 100% 98%
2011–12 Oct–Dec 54 100% 98%
2011–12 Jul–Sep 60 100% 99%

Emergency waiting time (requires treatment within 10 minutes)

In 2015–16, 92% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 77%.

Year Number of patients Patients treated within 10 minutes Peer group average
2015–16 4,676 92% 77%
2014–15 5,163 89% 80%
2013–14 5,096 89% 83%
2012–13 4,893 85% 81%
2011–12 2,479 84% 79%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2015–16 Apr–Jun 1,139 94% 79%
2015–16 Jan–Mar 1,035 96% 78%
2015–16 Oct–Dec 1,102 92% 78%
2015–16 Jul–Sep 1,400 88% 75%
2014–15 Apr–Jun 1,362 89% 80%
2014–15 Jan–Mar 1,242 87% 80%
2014–15 Oct–Dec 1,263 89% 81%
2014–15 Jul–Sep 1,296 89% 80%
2013–14 Apr–Jun 1,297 88% 82%
2013–14 Jan–Mar 1,116 91% 84%
2013–14 Oct–Dec 1,191 90% 85%
2013–14 Jul–Sep 1,492 87% 82%
2012–13 Apr–Jun 1,380 87% 83%
2012–13 Jan–Mar 1,344 86% 82%
2012–13 Oct–Dec 1,308 84% 80%
2012–13 Jul–Sep 861 80% 77%
2011–12 Apr–Jun 768 78% 78%
2011–12 Jan–Mar 568 91% 80%
2011–12 Oct–Dec 577 85% 79%
2011–12 Jul–Sep 566 83% 79%

Urgent waiting time (requires treatment within 30 minutes)

In 2015–16, 85% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 65%.

Year Number of patients Patients treated within 30 minutes Peer group average
2015–16 14,544 85% 65%
2014–15 14,834 80% 66%
2013–14 15,537 76% 68%
2012–13 15,808 62% 66%
2011–12 14,358 63% 67%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2015–16 Apr–Jun 3,545 87% 68%
2015–16 Jan–Mar 3,619 87% 67%
2015–16 Oct–Dec 3,468 88% 65%
2015–16 Jul–Sep 3,912 80% 60%
2014–15 Apr–Jun 3,711 83% 67%
2014–15 Jan–Mar 3,581 81% 67%
2014–15 Oct–Dec 3,727 80% 67%
2014–15 Jul–Sep 3,815 76% 64%
2013–14 Apr–Jun 3,733 78% 68%
2013–14 Jan–Mar 3,667 76% 69%
2013–14 Oct–Dec 4,040 75% 69%
2013–14 Jul–Sep 4,097 73% 65%
2012–13 Apr–Jun 4,118 71% 68%
2012–13 Jan–Mar 3,953 62% 67%
2012–13 Oct–Dec 3,774 63% 67%
2012–13 Jul–Sep 3,963 53% 60%
2011–12 Apr–Jun 4,030 52% 65%
2011–12 Jan–Mar 3,397 71% 69%
2011–12 Oct–Dec 3,420 69% 68%
2011–12 Jul–Sep 3,511 63% 66%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2015–16, 88% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 72%.

Year Number of patients Patients treated within 60 minutes Peer group average
2015–16 18,879 88% 72%
2014–15 16,948 83% 73%
2013–14 14,374 79% 74%
2012–13 12,386 68% 71%
2011–12 14,603 71% 69%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2015–16 Apr–Jun 4,449 89% 74%
2015–16 Jan–Mar 4,885 89% 74%
2015–16 Oct–Dec 4,956 91% 73%
2015–16 Jul–Sep 4,589 81% 69%
2014–15 Apr–Jun 4,161 85% 74%
2014–15 Jan–Mar 4,473 83% 73%
2014–15 Oct–Dec 4,425 83% 73%
2014–15 Jul–Sep 3,889 82% 71%
2013–14 Apr–Jun 3,794 82% 75%
2013–14 Jan–Mar 3,767 78% 74%
2013–14 Oct–Dec 3,536 80% 75%
2013–14 Jul–Sep 3,277 76% 70%
2012–13 Apr–Jun 2,920 76% 74%
2012–13 Jan–Mar 3,080 67% 73%
2012–13 Oct–Dec 3,192 71% 72%
2012–13 Jul–Sep 3,194 61% 66%
2011–12 Apr–Jun 3,327 59% 69%
2011–12 Jan–Mar 3,937 75% 70%
2011–12 Oct–Dec 3,876 76% 70%
2011–12 Jul–Sep 3,463 74% 67%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2015–16, 96% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 91%.

Year Number of patients Patients treated within 120 minutes Peer group average
2015–16 3,058 96% 91%
2014–15 2,363 96% 91%
2013–14 2,282 94% 92%
2012–13 1,459 91% 92%
2011–12 1,083 91% 91%
Year Quarter Number of patients Patients treated within 120 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2015–16 Apr–Jun 795 96% 91%
2015–16 Jan–Mar 909 98% 92%
2015–16 Oct–Dec 753 97% 91%
2015–16 Jul–Sep 601 93% 90%
2014–15 Apr–Jun 552 97% 92%
2014–15 Jan–Mar 587 96% 90%
2014–15 Oct–Dec 602 97% 91%
2014–15 Jul–Sep 622 96% 91%
2013–14 Apr–Jun 530 96% 92%
2013–14 Jan–Mar 798 93% 92%
2013–14 Oct–Dec 544 94% 93%
2013–14 Jul–Sep 410 94%* 92%
2012–13 Apr–Jun 366 92% 93%
2012–13 Jan–Mar 423 89% 93%
2012–13 Oct–Dec 406 93%* 92%
2012–13 Jul–Sep 264 89% 90%
2011–12 Apr–Jun 217 83%* 91%
2011–12 Jan–Mar 327 92% 92%
2011–12 Oct–Dec 312 93% 91%
2011–12 Jul–Sep 227 94% 90%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2015–16, 84% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 76%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 43,257 84% 76%
2014–15 41,448 80% 76%
2013–14 39,399 76% 75%
2012–13 37,022 60% 71%
2011–12 35,990 52% 68%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 10,416 85% 77%
2015–16 Jan–Mar 11,033 85% 77%
2015–16 Oct–Dec 10,687 87% 77%
2015–16 Jul–Sep 11,121 78% 73%
2014–15 Apr–Jun 10,258 82% 76%
2014–15 Jan–Mar 10,441 81% 76%
2014–15 Oct–Dec 10,570 82% 76%
2014–15 Jul–Sep 10,179 76% 73%
2013–14 Apr–Jun 9,793 79% 76%
2013–14 Jan–Mar 9,909 77% 77%
2013–14 Oct–Dec 9,847 75% 76%
2013–14 Jul–Sep 9,850 71% 72%
2012–13 Apr–Jun 9,278 66% 74%
2012–13 Jan–Mar 9,392 60% 73%
2012–13 Oct–Dec 9,301 62% 71%
2012–13 Jul–Sep 9,051 51% 66%
2011–12 Apr–Jun 9,276 51% 68%
2011–12 Jan–Mar 9,041 56% 70%
2011–12 Oct–Dec 9,028 53% 68%
2011–12 Jul–Sep 8,645 49% 66%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2015–16, 72% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 58%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 141 72% 58%
2014–15 126 60% 56%
2013–14 207 62% 56%
2012–13 262 48% 53%
2011–12 238 32% 49%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 29 76% 57%
2015–16 Jan–Mar 37 73% 59%
2015–16 Oct–Dec 30 77% 60%
2015–16 Jul–Sep 45 64% 55%
2014–15 Apr–Jun 29 59% 55%
2014–15 Jan–Mar 19 58% 56%
2014–15 Oct–Dec 22 73% 60%
2014–15 Jul–Sep 56 55% 55%
2013–14 Apr–Jun 49 69% 57%
2013–14 Jan–Mar 50 65% 57%
2013–14 Oct–Dec 51 71% 58%
2013–14 Jul–Sep 57 44% 53%
2012–13 Apr–Jun 74 64% 58%
2012–13 Jan–Mar 58 55% 59%
2012–13 Oct–Dec 59 39% 51%
2012–13 Jul–Sep 71 34% 46%
2011–12 Apr–Jun 76 34% 52%
2011–12 Jan–Mar 48 35% 51%
2011–12 Oct–Dec 54 31% 46%
2011–12 Jul–Sep 60 25% 48%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2015–16, 73% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 65%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 4,680 73% 65%
2014–15 5,167 71% 64%
2013–14 5,100 64% 61%
2012–13 4,899 49% 54%
2011–12 2,481 32% 48%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 1,141 75% 65%
2015–16 Jan–Mar 1,035 75% 67%
2015–16 Oct–Dec 1,104 80% 66%
2015–16 Jul–Sep 1,400 66% 61%
2014–15 Apr–Jun 1,363 74% 65%
2014–15 Jan–Mar 1,244 72% 65%
2014–15 Oct–Dec 1,263 74% 65%
2014–15 Jul–Sep 1,297 64% 60%
2013–14 Apr–Jun 1,300 67% 63%
2013–14 Jan–Mar 1,116 66% 65%
2013–14 Oct–Dec 1,191 64% 62%
2013–14 Jul–Sep 1,493 59% 57%
2012–13 Apr–Jun 1,383 56% 58%
2012–13 Jan–Mar 1,346 50% 57%
2012–13 Oct–Dec 1,308 50% 53%
2012–13 Jul–Sep 862 34% 49%
2011–12 Apr–Jun 769 33% 49%
2011–12 Jan–Mar 568 36% 50%
2011–12 Oct–Dec 577 32% 47%
2011–12 Jul–Sep 567 28% 45%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2015–16, 77% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 69%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 14,733 77% 69%
2014–15 15,044 74% 68%
2013–14 15,802 70% 66%
2012–13 16,313 53% 60%
2011–12 14,884 43% 54%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 3,594 79% 70%
2015–16 Jan–Mar 3,664 79% 70%
2015–16 Oct–Dec 3,488 80% 70%
2015–16 Jul–Sep 3,987 70% 65%
2014–15 Apr–Jun 3,760 76% 68%
2014–15 Jan–Mar 3,637 74% 69%
2014–15 Oct–Dec 3,774 75% 69%
2014–15 Jul–Sep 3,873 70% 64%
2013–14 Apr–Jun 3,772 74% 67%
2013–14 Jan–Mar 3,718 70% 69%
2013–14 Oct–Dec 4,124 69% 67%
2013–14 Jul–Sep 4,188 66% 62%
2012–13 Apr–Jun 4,216 59% 64%
2012–13 Jan–Mar 4,084 54% 63%
2012–13 Oct–Dec 3,899 56% 60%
2012–13 Jul–Sep 4,114 43% 54%
2011–12 Apr–Jun 4,214 45% 55%
2011–12 Jan–Mar 3,489 46% 56%
2011–12 Oct–Dec 3,537 43% 54%
2011–12 Jul–Sep 3,644 39% 52%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2015–16, 88% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 81%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 19,883 88% 81%
2014–15 17,963 86% 81%
2013–14 15,389 82% 80%
2012–13 13,607 68% 77%
2011–12 16,669 60% 74%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 4,672 90% 82%
2015–16 Jan–Mar 5,165 89% 81%
2015–16 Oct–Dec 5,152 90% 82%
2015–16 Jul–Sep 4,894 84% 78%
2014–15 Apr–Jun 4,378 87% 81%
2014–15 Jan–Mar 4,743 86% 81%
2014–15 Oct–Dec 4,695 86% 81%
2014–15 Jul–Sep 4,147 83% 79%
2013–14 Apr–Jun 4,001 85% 81%
2013–14 Jan–Mar 4,032 83% 81%
2013–14 Oct–Dec 3,797 82% 81%
2013–14 Jul–Sep 3,559 80% 77%
2012–13 Apr–Jun 3,142 77% 80%
2012–13 Jan–Mar 3,358 67% 78%
2012–13 Oct–Dec 3,494 70% 77%
2012–13 Jul–Sep 3,613 61% 72%
2011–12 Apr–Jun 3,847 58% 74%
2011–12 Jan–Mar 4,433 64% 75%
2011–12 Oct–Dec 4,378 60% 74%
2011–12 Jul–Sep 4,011 58% 71%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2015–16, 96% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 93%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 3,817 96% 93%
2014–15 3,148 96% 92%
2013–14 2,877 94% 92%
2012–13 1,936 89% 92%
2011–12 1,718 88% 90%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 978 96% 93%
2015–16 Jan–Mar 1,131 96% 93%
2015–16 Oct–Dec 913 96% 93%
2015–16 Jul–Sep 795 94% 91%
2014–15 Apr–Jun 728 96% 92%
2014–15 Jan–Mar 798 97% 91%
2014–15 Oct–Dec 816 97% 91%
2014–15 Jul–Sep 806 94% 92%
2013–14 Apr–Jun 670 96% 93%
2013–14 Jan–Mar 992 93% 93%
2013–14 Oct–Dec 681 93% 93%
2013–14 Jul–Sep 534 93% 91%
2012–13 Apr–Jun 460 91% 93%
2012–13 Jan–Mar 544 86% 92%
2012–13 Oct–Dec 541 92% 91%
2012–13 Jul–Sep 391 88% 90%
2011–12 Apr–Jun 370 88% 91%
2011–12 Jan–Mar 503 88% 91%
2011–12 Oct–Dec 482 88% 91%
2011–12 Jul–Sep 363 88% 88%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2015–16, 55% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 60%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 8,294 55% 60%
2014–15 9,002 54% 55%
2013–14 8,040 46% 50%
2012–13 7,960 28% 39%
2011–12 7,295 13% 30%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 2,341 64% 61%
2015–16 Jan–Mar 1,933 57% 62%
2015–16 Oct–Dec 1,962 61% 62%
2015–16 Jul–Sep 2,058 39% 54%
2014–15 Apr–Jun 2,763 59% 56%
2014–15 Jan–Mar 2,112 55% 57%
2014–15 Oct–Dec 2,076 56% 57%
2014–15 Jul–Sep 2,051 45% 50%
2013–14 Apr–Jun 2,185 55% 53%
2013–14 Jan–Mar 1,877 46% 55%
2013–14 Oct–Dec 1,917 47% 51%
2013–14 Jul–Sep 2,061 36% 42%
2012–13 Apr–Jun 2,023 34% 45%
2012–13 Jan–Mar 2,031 30% 44%
2012–13 Oct–Dec 1,878 34% 38%
2012–13 Jul–Sep 2,028 14% 30%
2011–12 Apr–Jun 2,021 16% 31%
2011–12 Jan–Mar 1,830 15% 33%
2011–12 Oct–Dec 1,734 11% 29%
2011–12 Jul–Sep 1,710 9% 27%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2015–16, 90% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 81%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 34,962 90% 81%
2014–15 32,446 88% 82%
2013–14 31,359 83% 82%
2012–13 28,981 69% 79%
2011–12 28,570 62% 79%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 8,074 91% 82%
2015–16 Jan–Mar 9,100 91% 82%
2015–16 Oct–Dec 8,725 92% 82%
2015–16 Jul–Sep 9,063 86% 79%
2014–15 Apr–Jun 7,495 91% 83%
2014–15 Jan–Mar 8,329 87% 83%
2014–15 Oct–Dec 8,494 88% 83%
2014–15 Jul–Sep 8,128 84% 81%
2013–14 Apr–Jun 7,608 86% 83%
2013–14 Jan–Mar 8,032 84% 83%
2013–14 Oct–Dec 7,930 82% 83%
2013–14 Jul–Sep 7,789 80% 80%
2012–13 Apr–Jun 7,240 75% 82%
2012–13 Jan–Mar 7,349 68% 81%
2012–13 Oct–Dec 7,396 69% 79%
2012–13 Jul–Sep 6,996 62% 75%
2011–12 Apr–Jun 7,223 61% 80%
2011–12 Jan–Mar 7,193 67% 81%
2011–12 Oct–Dec 7,262 62% 80%
2011–12 Jul–Sep 6,892 59% 77%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2015–16, the median length of time for all patients to depart this hospital’s emergency department was 2 hours 37 minutes. The length of time until most patients (90%) had departed was 5 hours 4 minutes, compared to its national peer group performance of 6 hours 21 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 43,257 2hrs37mins 5hrs4mins 6hrs21mins
2014–15 41,448 2hrs45mins 5hrs24mins 6hrs30mins
2013–14 39,399 2hrs54mins 5hrs52mins 6hrs31mins
2012–13 37,022 3hrs33mins 7hrs37mins 7hrs3mins
2011–12 35,990 3hrs51mins 8hrs22mins 7hrs33mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 10,416 2hrs33mins 4hrs54mins 6hrs14mins
2015–16 Jan–Mar 11,033 2hrs33mins 4hrs50mins 6hrs6mins
2015–16 Oct–Dec 10,687 2hrs32mins 4hrs40mins 6hrs7mins
2015–16 Jul–Sep 11,121 2hrs53mins 5hrs49mins 6hrs56mins
2014–15 Apr–Jun 10,258 2hrs43mins 5hrs16mins 6hrs25mins
2014–15 Jan–Mar 10,441 2hrs45mins 5hrs18mins 6hrs16mins
2014–15 Oct–Dec 10,570 2hrs41mins 5hrs9mins 6hrs22mins
2014–15 Jul–Sep 10,179 2hrs54mins 5hrs50mins 7hrs0mins
2013–14 Apr–Jun 9,793 2hrs50mins 5hrs32mins 6hrs27mins
2013–14 Jan–Mar 9,909 2hrs51mins 5hrs45mins 6hrs12mins
2013–14 Oct–Dec 9,847 2hrs52mins 5hrs55mins 6hrs21mins
2013–14 Jul–Sep 9,850 3hrs3mins 6hrs14mins 7hrs4mins
2012–13 Apr–Jun 9,278 3hrs19mins 6hrs41mins 6hrs38mins
2012–13 Jan–Mar 9,392 3hrs35mins 7hrs17mins 6hrs41mins
2012–13 Oct–Dec 9,301 3hrs28mins 7hrs6mins 6hrs58mins
2012–13 Jul–Sep 9,051 3hrs56mins 10hrs8mins 7hrs55mins
2011–12 Apr–Jun 9,276 3hrs56mins 8hrs46mins 7hrs33mins
2011–12 Jan–Mar 9,041 3hrs38mins 7hrs50mins 7hrs14mins
2011–12 Oct–Dec 9,028 3hrs49mins 8hrs9mins 7hrs30mins
2011–12 Jul–Sep 8,645 4hrs5mins 8hrs49mins 7hrs52mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2015–16, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 3 hours 55 minutes. The length of time until most patients (90%) had departed was 7 hours 43 minutes, compared to its national peer group performance of 8 hours 45 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 8,294 3hrs55mins 7hrs43mins 8hrs45mins
2014–15 9,002 3hrs57mins 7hrs41mins 10hrs16mins
2013–14 8,040 4hrs29mins 8hrs15mins 10hrs47mins
2012–13 7,960 5hrs51mins 12hrs35mins 12hrs0mins
2011–12 7,295 6hrs50mins 14hrs25mins 13hrs3mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 2,341 3hrs49mins 6hrs41mins 8hrs39mins
2015–16 Jan–Mar 1,933 3hrs55mins 7hrs16mins 8hrs8mins
2015–16 Oct–Dec 1,962 3hrs52mins 6hrs55mins 8hrs8mins
2015–16 Jul–Sep 2,058 5hrs2mins 10hrs54mins 10hrs5mins
2014–15 Apr–Jun 2,763 3hrs54mins 7hrs43mins 9hrs37mins
2014–15 Jan–Mar 2,112 3hrs57mins 7hrs26mins 9hrs12mins
2014–15 Oct–Dec 2,076 3hrs55mins 6hrs58mins 9hrs56mins
2014–15 Jul–Sep 2,051 4hrs34mins 8hrs43mins 13hrs2mins
2013–14 Apr–Jun 2,185 3hrs56mins 7hrs21mins 10hrs47mins
2013–14 Jan–Mar 1,877 4hrs30mins 8hrs4mins 9hrs45mins
2013–14 Oct–Dec 1,917 4hrs24mins 8hrs10mins 10hrs4mins
2013–14 Jul–Sep 2,061 5hrs2mins 9hrs44mins 12hrs41mins
2012–13 Apr–Jun 2,023 5hrs14mins 9hrs34mins 10hrs53mins
2012–13 Jan–Mar 2,031 5hrs33mins 9hrs52mins 10hrs38mins
2012–13 Oct–Dec 1,878 5hrs21mins 10hrs13mins 11hrs25mins
2012–13 Jul–Sep 2,028 7hrs57mins 20hrs36mins 15hrs41mins
2011–12 Apr–Jun 2,021 6hrs49mins 16hrs23mins 13hrs14mins
2011–12 Jan–Mar 1,830 6hrs27mins 12hrs29mins 12hrs0mins
2011–12 Oct–Dec 1,734 6hrs53mins 14hrs11mins 12hrs40mins
2011–12 Jul–Sep 1,710 7hrs10mins 14hrs33mins 14hrs26mins

Time spent in the emergency department (patients discharged)

In 2015–16, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 2 hours 19 minutes. The length of time until most patients (90%) had departed was 3 hours 59 minutes, compared to its national peer group performance of 5 hours 22 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 34,962 2hrs19mins 3hrs59mins 5hrs22mins
2014–15 32,446 2hrs23mins 4hrs20mins 5hrs12mins
2013–14 31,359 2hrs30mins 4hrs49mins 5hrs10mins
2012–13 28,981 3hrs7mins 6hrs8mins 5hrs33mins
2011–12 28,570 3hrs19mins 6hrs52mins 5hrs23mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 8,074 2hrs11mins 3hrs54mins 5hrs14mins
2015–16 Jan–Mar 9,100 2hrs16mins 3hrs55mins 5hrs14mins
2015–16 Oct–Dec 8,725 2hrs13mins 3hrs51mins 5hrs16mins
2015–16 Jul–Sep 9,063 2hrs33mins 4hrs26mins 5hrs43mins
2014–15 Apr–Jun 7,495 2hrs18mins 3hrs57mins 5hrs6mins
2014–15 Jan–Mar 8,329 2hrs23mins 4hrs22mins 5hrs9mins
2014–15 Oct–Dec 8,494 2hrs20mins 4hrs17mins 5hrs9mins
2014–15 Jul–Sep 8,128 2hrs31mins 4hrs44mins 5hrs23mins
2013–14 Apr–Jun 7,608 2hrs26mins 4hrs34mins 5hrs5mins
2013–14 Jan–Mar 8,032 2hrs29mins 4hrs43mins 5hrs2mins
2013–14 Oct–Dec 7,930 2hrs29mins 4hrs58mins 5hrs5mins
2013–14 Jul–Sep 7,789 2hrs38mins 4hrs59mins 5hrs25mins
2012–13 Apr–Jun 7,240 2hrs53mins 5hrs27mins 5hrs11mins
2012–13 Jan–Mar 7,349 3hrs11mins 6hrs11mins 5hrs22mins
2012–13 Oct–Dec 7,396 3hrs3mins 6hrs1min 5hrs34mins
2012–13 Jul–Sep 6,996 3hrs23mins 6hrs54mins 6hrs0mins
2011–12 Apr–Jun 7,223 3hrs24mins 6hrs52mins 5hrs22mins
2011–12 Jan–Mar 7,193 3hrs6mins 6hrs26mins 5hrs11mins
2011–12 Oct–Dec 7,262 3hrs17mins 6hrs48mins 5hrs20mins
2011–12 Jul–Sep 6,892 3hrs29mins 7hrs13mins 5hrs39mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2015–16, 43,257 patients presented to this emergency department for treatment.

Year Number of patients
2015–16 43,257
2014–15 41,448
2013–14 39,399
2012–13 37,022
2011–12 35,990
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 10,416
2015–16 Jan–Mar 11,033
2015–16 Oct–Dec 10,687
2015–16 Jul–Sep 11,121
2014–15 Apr–Jun 10,258
2014–15 Jan–Mar 10,441
2014–15 Oct–Dec 10,570
2014–15 Jul–Sep 10,179
2013–14 Apr–Jun 9,793
2013–14 Jan–Mar 9,909
2013–14 Oct–Dec 9,847
2013–14 Jul–Sep 9,850
2012–13 Apr–Jun 9,278
2012–13 Jan–Mar 9,392
2012–13 Oct–Dec 9,301
2012–13 Jul–Sep 9,051
2011–12 Apr–Jun 9,276
2011–12 Jan–Mar 9,041
2011–12 Oct–Dec 9,028
2011–12 Jul–Sep 8,645

Resuscitation presentations (require treatment immediately)

In 2015–16, 141 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2015–16 141
2014–15 126
2013–14 207
2012–13 262
2011–12 238
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 29
2015–16 Jan–Mar 37
2015–16 Oct–Dec 30
2015–16 Jul–Sep 45
2014–15 Apr–Jun 29
2014–15 Jan–Mar 19
2014–15 Oct–Dec 22
2014–15 Jul–Sep 56
2013–14 Apr–Jun 49
2013–14 Jan–Mar 50
2013–14 Oct–Dec 51
2013–14 Jul–Sep 57
2012–13 Apr–Jun 74
2012–13 Jan–Mar 58
2012–13 Oct–Dec 59
2012–13 Jul–Sep 71
2011–12 Apr–Jun 76
2011–12 Jan–Mar 48
2011–12 Oct–Dec 54
2011–12 Jul–Sep 60

Emergency presentations (require treatment within 10 minutes)

In 2015–16, 4,680 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2015–16 4,680
2014–15 5,167
2013–14 5,100
2012–13 4,899
2011–12 2,481
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 1,141
2015–16 Jan–Mar 1,035
2015–16 Oct–Dec 1,104
2015–16 Jul–Sep 1,400
2014–15 Apr–Jun 1,363
2014–15 Jan–Mar 1,244
2014–15 Oct–Dec 1,263
2014–15 Jul–Sep 1,297
2013–14 Apr–Jun 1,300
2013–14 Jan–Mar 1,116
2013–14 Oct–Dec 1,191
2013–14 Jul–Sep 1,493
2012–13 Apr–Jun 1,383
2012–13 Jan–Mar 1,346
2012–13 Oct–Dec 1,308
2012–13 Jul–Sep 862
2011–12 Apr–Jun 769
2011–12 Jan–Mar 568
2011–12 Oct–Dec 577
2011–12 Jul–Sep 567

Urgent presentations (require treatment within 30 minutes)

In 2015–16, 14,733 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2015–16 14,733
2014–15 15,044
2013–14 15,802
2012–13 16,313
2011–12 14,884
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 3,594
2015–16 Jan–Mar 3,664
2015–16 Oct–Dec 3,488
2015–16 Jul–Sep 3,987
2014–15 Apr–Jun 3,760
2014–15 Jan–Mar 3,637
2014–15 Oct–Dec 3,774
2014–15 Jul–Sep 3,873
2013–14 Apr–Jun 3,772
2013–14 Jan–Mar 3,718
2013–14 Oct–Dec 4,124
2013–14 Jul–Sep 4,188
2012–13 Apr–Jun 4,216
2012–13 Jan–Mar 4,084
2012–13 Oct–Dec 3,899
2012–13 Jul–Sep 4,114
2011–12 Apr–Jun 4,214
2011–12 Jan–Mar 3,489
2011–12 Oct–Dec 3,537
2011–12 Jul–Sep 3,644

Semi-urgent presentations (require treatment within 60 minutes)

In 2015–16, 19,883 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2015–16 19,883
2014–15 17,963
2013–14 15,389
2012–13 13,607
2011–12 16,669
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 4,672
2015–16 Jan–Mar 5,165
2015–16 Oct–Dec 5,152
2015–16 Jul–Sep 4,894
2014–15 Apr–Jun 4,378
2014–15 Jan–Mar 4,743
2014–15 Oct–Dec 4,695
2014–15 Jul–Sep 4,147
2013–14 Apr–Jun 4,001
2013–14 Jan–Mar 4,032
2013–14 Oct–Dec 3,797
2013–14 Jul–Sep 3,559
2012–13 Apr–Jun 3,142
2012–13 Jan–Mar 3,358
2012–13 Oct–Dec 3,494
2012–13 Jul–Sep 3,613
2011–12 Apr–Jun 3,847
2011–12 Jan–Mar 4,433
2011–12 Oct–Dec 4,378
2011–12 Jul–Sep 4,011

Non-urgent presentations (treatment recommended within 120 minutes)

In 2015–16, 3,817 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2015–16 3,817
2014–15 3,148
2013–14 2,877
2012–13 1,936
2011–12 1,718
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 978
2015–16 Jan–Mar 1,131
2015–16 Oct–Dec 913
2015–16 Jul–Sep 795
2014–15 Apr–Jun 728
2014–15 Jan–Mar 798
2014–15 Oct–Dec 816
2014–15 Jul–Sep 806
2013–14 Apr–Jun 670
2013–14 Jan–Mar 992
2013–14 Oct–Dec 681
2013–14 Jul–Sep 534
2012–13 Apr–Jun 460
2012–13 Jan–Mar 544
2012–13 Oct–Dec 541
2012–13 Jul–Sep 391
2011–12 Apr–Jun 370
2011–12 Jan–Mar 503
2011–12 Oct–Dec 482
2011–12 Jul–Sep 363