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Time spent in hospitals and emergency departments

Emergency department

This section shows the percentage of patients arriving at this hospital's emergency department who commenced treatment within the clinically recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Note: the number of patients shown is different to the number of patients for the measure Time in emergency department from arrival to departure.

Resuscitation waiting time (requires treatment immediately)

In 2012–13, 100% of resuscitation patients were treated immediately upon arrival at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2012–13 262 100% 100%
2011–12 238 100% 100%
2010–11 220 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2012–13, 85% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 84%.

Year Number of patients Patients treated within 10 minutes Peer group average
2012–13 4,893 85% 84%
2011–12 2,479 84% 82%
2010–11 1,623 87% 82%

Urgent waiting time (requires treatment within 30 minutes)

In 2012–13, 62% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 65%.

Year Number of patients Patients treated within 30 minutes Peer group average
2012–13 15,680 62% 65%
2011–12 14,305 63% 66%
2010–11 10,500 71% 67%
Year Quarter Patients treated within 30 minutes
2013–14 Oct–Dec 75%
2013–14 Jul–Sep 73%
2012–13 Apr–Jun 71%
2012–13 Jan–Mar 62%
2012–13 Oct–Dec 63%
2012–13 Jul–Sep 53%
2011–12 Apr–Jun 52%
2011–12 Jan–Mar 71%
2011–12 Oct–Dec 69%
2011–12 Jul–Sep 63%
2010–11 Apr–Jun 66%
2010–11 Jan–Mar 70%
2010–11 Oct–Dec 75%
2010–11 Jul–Sep 75%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2012–13, 68% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 67%.

Year Number of patients Patients treated within 60 minutes Peer group average
2012–13 12,184 68% 67%
2011–12 14,511 71% 66%
2010–11 16,613 71% 65%
Year Quarter Patients treated within 60 minutes
2013–14 Oct–Dec 80%
2013–14 Jul–Sep 76%
2012–13 Apr–Jun 76%
2012–13 Jan–Mar 67%
2012–13 Oct–Dec 71%
2012–13 Jul–Sep 61%
2011–12 Apr–Jun 59%
2011–12 Jan–Mar 75%
2011–12 Oct–Dec 76%
2011–12 Jul–Sep 74%
2010–11 Apr–Jun 66%
2010–11 Jan–Mar 68%
2010–11 Oct–Dec 77%
2010–11 Jul–Sep 71%

Non-urgent waiting time (requires treatment within 120 minutes)

In 2012–13, 91% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 87%.

Year Number of patients Patients treated within 120 minutes Peer group average
2012–13 1,401 91% 87%
2011–12 1,050 91% 86%
2010–11 1,161 91% 84%
Year Quarter Patients treated within 120 minutes
2013–14 Oct–Dec 94%
2013–14 Jul–Sep 94%
2012–13 Apr–Jun 92%
2012–13 Jan–Mar 89%
2012–13 Oct–Dec 93%
2012–13 Jul–Sep 89%
2011–12 Apr–Jun 83%
2011–12 Jan–Mar 92%
2011–12 Oct–Dec 93%
2011–12 Jul–Sep 94%
2010–11 Apr–Jun 87%
2010–11 Jan–Mar 92%
2010–11 Oct–Dec 94%
2010–11 Jul–Sep 93%

This section shows the percentage of all patients, admitted patients and discharged patients who depart the emergency department (ED) within four hours of arrival.

Note: the number of patients shown is different to the number of patients for the measure Waiting times for treatment.

Percentage of all patients departing the emergency department within four hours of arrival

In 2012–13, 60% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 71%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 37,011 60% 71%
2011–12 35,963 52% 69%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Oct–Dec 75%
2013–14 Jul–Sep 71%
2012–13 Apr–Jun 66%
2012–13 Jan–Mar 60%
2012–13 Oct–Dec 62%
2012–13 Jul–Sep 51%
2011–12 Apr–Jun 51%
2011–12 Jan–Mar 56%
2011–12 Oct–Dec 53%
2011–12 Jul–Sep 49%

Percentage of resuscitation patients departing the emergency department within four hours of arrival (requires treatment immediately)

In 2012–13, 48% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 54%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 262 48% 54%
2011–12 237 32% 52%

Percentage of emergency patients departing the emergency department within four hours of arrival (requires treatment within 10 minutes)

In 2012–13, 49% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 57%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 4,897 49% 57%
2011–12 2,481 32% 53%

Percentage of urgent patients departing the emergency department within four hours of arrival (requires treatment within 30 minutes)

In 2012–13, 53% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 62%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 16,310 53% 62%
2011–12 14,878 43% 58%

Percentage of semi-urgent patients departing the emergency department within four hours of arrival (requires treatment within 60 minutes)

In 2012–13, 68% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 77%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 13,604 68% 77%
2011–12 16,656 60% 75%

Percentage of non-urgent patients departing the emergency department within four hours of arrival (requires treatment within 120 minutes)

In 2012–13, 89% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 91%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 1,933 89% 91%
2011–12 1,711 88% 90%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2012–13, 28% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 37%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 7,959 28% 37%
2011–12 7,293 13% 30%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Oct–Dec 47%
2013–14 Jul–Sep 36%
2012–13 Apr–Jun 34%
2012–13 Jan–Mar 30%
2012–13 Oct–Dec 34%
2012–13 Jul–Sep 14%
2011–12 Apr–Jun 16%
2011–12 Jan–Mar 15%
2011–12 Oct–Dec 11%
2011–12 Jul–Sep 9%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2012–13, 69% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 80%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 28,971 69% 80%
2011–12 28,546 62% 81%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Oct–Dec 82%
2013–14 Jul–Sep 80%
2012–13 Apr–Jun 75%
2012–13 Jan–Mar 68%
2012–13 Oct–Dec 69%
2012–13 Jul–Sep 62%
2011–12 Apr–Jun 61%
2011–12 Jan–Mar 67%
2011–12 Oct–Dec 62%
2011–12 Jul–Sep 59%

The data presented here relate to the length of time until most admitted patients (90%) departed the emergency department (ED) for admission to a ward in the same hospital.

Time until most admitted patients (90%) departed the emergency department

In 2012–13, the length of time until most admitted patients (90%) departed this hospital's emergency department was 12 hours 35 minutes, compared to its national peer group performance of 11 hours 51 minutes.

Year Number of patients who are admitted Time until most patients (90%) departed ED Peer group average
2012–13 7,959 12 hours 35 mins 11 hours 51 mins
2011–12 7,293 14 hours 25 mins 12 hours 18 mins