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Time spent in hospitals and emergency departments

Emergency department

This section shows the percentage of patients arriving at this hospital's emergency department who commenced treatment within the clinically recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Note: the number of patients shown is different to the number of patients for the measure Time in emergency department from arrival to departure.

Resuscitation waiting time (requires treatment immediately)

In 2012–13, 100% of resuscitation patients were treated immediately upon arrival at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2012–13 253 100% 100%
2011–12 237 100% 100%
2010–11 238 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2012–13, 78% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 83%.

Year Number of patients Patients treated within 10 minutes Peer group average
2012–13 3,499 78% 83%
2011–12 3,525 76% 80%
2010–11 3,330 78% 78%

Urgent waiting time (requires treatment within 30 minutes)

In 2012–13, 70% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 70%.

Year Number of patients Patients treated within 30 minutes Peer group average
2012–13 9,860 70% 70%
2011–12 9,101 63% 65%
2010–11 8,708 67% 63%
Year Quarter Patients treated within 30 minutes
2013–14 Oct–Dec 75%
2013–14 Jul–Sep 67%
2012–13 Apr–Jun 65%
2012–13 Jan–Mar 72%
2012–13 Oct–Dec 74%
2012–13 Jul–Sep 69%
2011–12 Apr–Jun 69%
2011–12 Jan–Mar 63%
2011–12 Oct–Dec 63%
2011–12 Jul–Sep 58%
2010–11 Apr–Jun 72%
2010–11 Jan–Mar 70%
2010–11 Oct–Dec 64%
2010–11 Jul–Sep 62%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2012–13, 68% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 70%.

Year Number of patients Patients treated within 60 minutes Peer group average
2012–13 16,308 68% 70%
2011–12 15,044 60% 66%
2010–11 14,791 57% 64%
Year Quarter Patients treated within 60 minutes
2013–14 Oct–Dec 75%
2013–14 Jul–Sep 70%
2012–13 Apr–Jun 61%
2012–13 Jan–Mar 67%
2012–13 Oct–Dec 72%
2012–13 Jul–Sep 72%
2011–12 Apr–Jun 69%
2011–12 Jan–Mar 57%
2011–12 Oct–Dec 60%
2011–12 Jul–Sep 56%
2010–11 Apr–Jun 66%
2010–11 Jan–Mar 62%
2010–11 Oct–Dec 48%
2010–11 Jul–Sep 53%

Non-urgent waiting time (requires treatment within 120 minutes)

In 2012–13, 85% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 89%.

Year Number of patients Patients treated within 120 minutes Peer group average
2012–13 7,428 85% 89%
2011–12 8,883 79% 87%
2010–11 12,281 78% 86%
Year Quarter Patients treated within 120 minutes
2013–14 Oct–Dec 89%
2013–14 Jul–Sep 87%
2012–13 Apr–Jun 82%
2012–13 Jan–Mar 85%
2012–13 Oct–Dec 90%
2012–13 Jul–Sep 84%
2011–12 Apr–Jun 83%
2011–12 Jan–Mar 77%
2011–12 Oct–Dec 81%
2011–12 Jul–Sep 76%
2010–11 Apr–Jun 86%
2010–11 Jan–Mar 78%
2010–11 Oct–Dec 72%
2010–11 Jul–Sep 78%

This section shows the percentage of all patients, admitted patients and discharged patients who depart the emergency department (ED) within four hours of arrival.

Note: the number of patients shown is different to the number of patients for the measure Waiting times for treatment.

Percentage of all patients departing the emergency department within four hours of arrival

In 2012–13, 65% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 67%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 40,816 65% 67%
2011–12 40,554 61% 63%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Oct–Dec 69%
2013–14 Jul–Sep 68%
2012–13 Apr–Jun 68%
2012–13 Jan–Mar 66%
2012–13 Oct–Dec 67%
2012–13 Jul–Sep 59%
2011–12 Apr–Jun 59%
2011–12 Jan–Mar 60%
2011–12 Oct–Dec 64%
2011–12 Jul–Sep 62%

Percentage of resuscitation patients departing the emergency department within four hours of arrival (requires treatment immediately)

In 2012–13, 49% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 53%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 252 49% 53%
2011–12 243 50% 48%

Percentage of emergency patients departing the emergency department within four hours of arrival (requires treatment within 10 minutes)

In 2012–13, 39% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 46%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 3,571 39% 46%
2011–12 3,564 32% 38%

Percentage of urgent patients departing the emergency department within four hours of arrival (requires treatment within 30 minutes)

In 2012–13, 50% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 56%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 10,220 50% 56%
2011–12 9,364 48% 51%

Percentage of semi-urgent patients departing the emergency department within four hours of arrival (requires treatment within 60 minutes)

In 2012–13, 69% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 76%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 17,920 69% 76%
2011–12 16,839 64% 73%

Percentage of non-urgent patients departing the emergency department within four hours of arrival (requires treatment within 120 minutes)

In 2012–13, 86% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 89%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 8,827 86% 89%
2011–12 10,544 79% 87%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2012–13, 24% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 30%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 8,865 24% 30%
2011–12 8,582 19% 23%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Oct–Dec 30%
2013–14 Jul–Sep 25%
2012–13 Apr–Jun 25%
2012–13 Jan–Mar 24%
2012–13 Oct–Dec 27%
2012–13 Jul–Sep 20%
2011–12 Apr–Jun 19%
2011–12 Jan–Mar 20%
2011–12 Oct–Dec 19%
2011–12 Jul–Sep 19%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2012–13, 77% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 80%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 31,850 77% 80%
2011–12 31,826 73% 78%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Oct–Dec 81%
2013–14 Jul–Sep 81%
2012–13 Apr–Jun 80%
2012–13 Jan–Mar 77%
2012–13 Oct–Dec 78%
2012–13 Jul–Sep 71%
2011–12 Apr–Jun 71%
2011–12 Jan–Mar 71%
2011–12 Oct–Dec 75%
2011–12 Jul–Sep 73%

The data presented here relate to the length of time until most admitted patients (90%) departed the emergency department (ED) for admission to a ward in the same hospital.

Time until most admitted patients (90%) departed the emergency department

In 2012–13, the length of time until most admitted patients (90%) departed this hospital's emergency department was 13 hours 32 minutes, compared to its national peer group performance of 15 hours 51 minutes.

Year Number of patients who are admitted Time until most patients (90%) departed ED Peer group average
2012–13 8,865 13 hours 32 mins 15 hours 51 mins
2011–12 8,582 14 hours 25 mins 17 hours 1 min