Search control section

Left hand navigation section

Time spent in hospitals and emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2015–16, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2015–16 1,097 100% 100%
2014–15 1,153 100% 100%
2013–14 1,164 100% 100%
2012–13 1,298 100% 100%
2011–12 1,988 100% 100%
Year Quarter Number of patients Patients treated immediately Peer group average
2015–16 Apr–Jun 277 100% 100%
2015–16 Jan–Mar 257 98% 100%
2015–16 Oct–Dec 238 100% 100%
2015–16 Jul–Sep 325 100% 100%
2014–15 Apr–Jun 292 99% 100%
2014–15 Jan–Mar 276 99% 100%
2014–15 Oct–Dec 286 100% 100%
2014–15 Jul–Sep 299 100% 100%
2013–14 Apr–Jun 264 100% 100%
2013–14 Jan–Mar 293 100% 100%
2013–14 Oct–Dec 289 100% 100%
2013–14 Jul–Sep 318 100% 100%
2012–13 Apr–Jun 292 100% 100%
2012–13 Jan–Mar 313 100% 100%
2012–13 Oct–Dec 324 100% 100%
2012–13 Jul–Sep 369 100% 100%
2011–12 Apr–Jun 391 100% 100%
2011–12 Jan–Mar 409 100% 100%
2011–12 Oct–Dec 520 100% 100%
2011–12 Jul–Sep 668 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2015–16, 75% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 73%.

Year Number of patients Patients treated within 10 minutes Peer group average
2015–16 12,347 75% 73%
2014–15 12,588 88% 74%
2013–14 11,935 89% 78%
2012–13 11,405 87% 80%
2011–12 10,709 82% 80%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2015–16 Apr–Jun 2,990 75% 74%
2015–16 Jan–Mar 3,080 63% 73%
2015–16 Oct–Dec 2,970 75% 73%
2015–16 Jul–Sep 3,307 87% 71%
2014–15 Apr–Jun 3,120 88% 75%
2014–15 Jan–Mar 3,214 88% 75%
2014–15 Oct–Dec 3,138 90% 75%
2014–15 Jul–Sep 3,116 87% 73%
2013–14 Apr–Jun 3,129 89% 78%
2013–14 Jan–Mar 2,953 90% 79%
2013–14 Oct–Dec 3,001 89% 79%
2013–14 Jul–Sep 2,852 89% 78%
2012–13 Apr–Jun 2,969 87% 79%
2012–13 Jan–Mar 2,769 89% 81%
2012–13 Oct–Dec 2,870 90% 82%
2012–13 Jul–Sep 2,797 83% 78%
2011–12 Apr–Jun 2,778 84% 81%
2011–12 Jan–Mar 2,663 82% 82%
2011–12 Oct–Dec 2,584 84% 81%
2011–12 Jul–Sep 2,684 77% 76%

Urgent waiting time (requires treatment within 30 minutes)

In 2015–16, 75% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 64%.

Year Number of patients Patients treated within 30 minutes Peer group average
2015–16 30,103 75% 64%
2014–15 31,191 85% 66%
2013–14 29,820 80% 67%
2012–13 28,359 74% 65%
2011–12 24,976 55% 63%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2015–16 Apr–Jun 7,304 72% 64%
2015–16 Jan–Mar 7,664 63% 64%
2015–16 Oct–Dec 7,635 79% 65%
2015–16 Jul–Sep 7,500 84% 62%
2014–15 Apr–Jun 7,432 89% 67%
2014–15 Jan–Mar 8,027 87% 67%
2014–15 Oct–Dec 8,030 87% 66%
2014–15 Jul–Sep 7,702 79% 63%
2013–14 Apr–Jun 7,242 81% 69%
2013–14 Jan–Mar 7,541 83% 69%
2013–14 Oct–Dec 7,559 79% 67%
2013–14 Jul–Sep 7,478 79% 64%
2012–13 Apr–Jun 7,397 77% 66%
2012–13 Jan–Mar 7,091 80% 66%
2012–13 Oct–Dec 6,825 76% 66%
2012–13 Jul–Sep 7,046 61% 60%
2011–12 Apr–Jun 6,678 61% 64%
2011–12 Jan–Mar 6,248 57% 66%
2011–12 Oct–Dec 6,220 53% 64%
2011–12 Jul–Sep 5,830 47% 57%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2015–16, 90% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 74%.

Year Number of patients Patients treated within 60 minutes Peer group average
2015–16 12,987 90% 74%
2014–15 14,032 94% 75%
2013–14 13,676 90% 75%
2012–13 12,236 83% 71%
2011–12 10,947 62% 69%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2015–16 Apr–Jun 3,133 88% 75%
2015–16 Jan–Mar 3,309 85% 74%
2015–16 Oct–Dec 3,253 92% 75%
2015–16 Jul–Sep 3,292 95% 72%
2014–15 Apr–Jun 3,348 96% 76%
2014–15 Jan–Mar 3,584 95% 75%
2014–15 Oct–Dec 3,670 95% 75%
2014–15 Jul–Sep 3,430 89% 72%
2013–14 Apr–Jun 3,430 89% 76%
2013–14 Jan–Mar 3,415 91% 76%
2013–14 Oct–Dec 3,422 90% 75%
2013–14 Jul–Sep 3,409 87% 72%
2012–13 Apr–Jun 3,065 87% 73%
2012–13 Jan–Mar 3,288 88% 73%
2012–13 Oct–Dec 2,955 82% 72%
2012–13 Jul–Sep 2,928 74% 67%
2011–12 Apr–Jun 2,804 72% 71%
2011–12 Jan–Mar 2,877 63% 72%
2011–12 Oct–Dec 2,703 59% 69%
2011–12 Jul–Sep 2,563 53% 63%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2015–16, 98% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 92%.

Year Number of patients Patients treated within 120 minutes Peer group average
2015–16 2,781 98% 92%
2014–15 3,329 99% 92%
2013–14 3,360 98% 92%
2012–13 3,014 95% 90%
2011–12 2,610 86% 88%
Year Quarter Number of patients Patients treated within 120 minutes Peer group average
2015–16 Apr–Jun 671 98% 92%
2015–16 Jan–Mar 662 96% 92%
2015–16 Oct–Dec 710 99% 92%
2015–16 Jul–Sep 738 99% 90%
2014–15 Apr–Jun 855 99% 92%
2014–15 Jan–Mar 887 99% 92%
2014–15 Oct–Dec 841 99% 92%
2014–15 Jul–Sep 746 98% 90%
2013–14 Apr–Jun 829 97% 92%
2013–14 Jan–Mar 955 99% 92%
2013–14 Oct–Dec 798 99% 92%
2013–14 Jul–Sep 778 98% 90%
2012–13 Apr–Jun 799 98% 91%
2012–13 Jan–Mar 815 96% 91%
2012–13 Oct–Dec 754 95% 90%
2012–13 Jul–Sep 646 91% 88%
2011–12 Apr–Jun 725 93% 90%
2011–12 Jan–Mar 673 84% 89%
2011–12 Oct–Dec 613 86% 88%
2011–12 Jul–Sep 599 82% 85%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2015–16, 61% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 66%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 60,430 61% 66%
2014–15 62,767 69% 66%
2013–14 60,663 68% 65%
2012–13 58,122 59% 58%
2011–12 55,093 33% 53%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 14,614 62% 66%
2015–16 Jan–Mar 15,329 58% 67%
2015–16 Oct–Dec 15,116 60% 68%
2015–16 Jul–Sep 15,371 63% 64%
2014–15 Apr–Jun 15,181 69% 67%
2014–15 Jan–Mar 16,101 69% 68%
2014–15 Oct–Dec 16,069 71% 66%
2014–15 Jul–Sep 15,416 68% 63%
2013–14 Apr–Jun 15,017 68% 67%
2013–14 Jan–Mar 15,321 72% 67%
2013–14 Oct–Dec 15,266 67% 65%
2013–14 Jul–Sep 15,059 65% 61%
2012–13 Apr–Jun 14,704 66% 61%
2012–13 Jan–Mar 14,571 62% 61%
2012–13 Oct–Dec 14,324 57% 58%
2012–13 Jul–Sep 14,523 49% 52%
2011–12 Apr–Jun 14,167 42% 55%
2011–12 Jan–Mar 13,869 33% 55%
2011–12 Oct–Dec 13,626 30% 53%
2011–12 Jul–Sep 13,431 27% 49%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2015–16, 62% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 58%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 1,100 62% 58%
2014–15 1,154 68% 58%
2013–14 1,171 62% 57%
2012–13 1,304 57% 53%
2011–12 1,993 37% 49%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 278 59% 58%
2015–16 Jan–Mar 257 58% 60%
2015–16 Oct–Dec 240 67% 60%
2015–16 Jul–Sep 325 63% 55%
2014–15 Apr–Jun 293 65% 58%
2014–15 Jan–Mar 276 68% 60%
2014–15 Oct–Dec 286 71% 59%
2014–15 Jul–Sep 299 67% 54%
2013–14 Apr–Jun 264 62% 58%
2013–14 Jan–Mar 294 66% 59%
2013–14 Oct–Dec 292 59% 57%
2013–14 Jul–Sep 321 61% 53%
2012–13 Apr–Jun 292 64% 53%
2012–13 Jan–Mar 313 58% 56%
2012–13 Oct–Dec 329 55% 52%
2012–13 Jul–Sep 370 50% 48%
2011–12 Apr–Jun 393 47% 49%
2011–12 Jan–Mar 411 40% 53%
2011–12 Oct–Dec 521 35% 50%
2011–12 Jul–Sep 668 31% 46%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2015–16, 52% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 54%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 12,367 52% 54%
2014–15 12,593 59% 53%
2013–14 11,963 58% 53%
2012–13 11,444 47% 45%
2011–12 10,787 26% 40%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 2,999 51% 54%
2015–16 Jan–Mar 3,087 49% 56%
2015–16 Oct–Dec 2,971 52% 56%
2015–16 Jul–Sep 3,310 54% 51%
2014–15 Apr–Jun 3,121 57% 55%
2014–15 Jan–Mar 3,217 60% 56%
2014–15 Oct–Dec 3,138 63% 54%
2014–15 Jul–Sep 3,117 56% 49%
2013–14 Apr–Jun 3,130 58% 54%
2013–14 Jan–Mar 2,961 61% 56%
2013–14 Oct–Dec 3,011 57% 54%
2013–14 Jul–Sep 2,861 55% 48%
2012–13 Apr–Jun 2,970 55% 48%
2012–13 Jan–Mar 2,775 51% 49%
2012–13 Oct–Dec 2,886 45% 45%
2012–13 Jul–Sep 2,813 39% 39%
2011–12 Apr–Jun 2,790 33% 41%
2011–12 Jan–Mar 2,682 26% 42%
2011–12 Oct–Dec 2,604 23% 39%
2011–12 Jul–Sep 2,711 21% 36%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2015–16, 58% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 59%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 30,525 58% 59%
2014–15 31,329 67% 59%
2013–14 30,057 65% 58%
2012–13 28,971 55% 49%
2011–12 26,487 28% 43%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 7,391 60% 59%
2015–16 Jan–Mar 7,817 56% 60%
2015–16 Oct–Dec 7,745 57% 61%
2015–16 Jul–Sep 7,572 60% 57%
2014–15 Apr–Jun 7,462 67% 60%
2014–15 Jan–Mar 8,065 67% 60%
2014–15 Oct–Dec 8,062 68% 59%
2014–15 Jul–Sep 7,740 66% 56%
2013–14 Apr–Jun 7,275 66% 61%
2013–14 Jan–Mar 7,606 69% 60%
2013–14 Oct–Dec 7,630 65% 58%
2013–14 Jul–Sep 7,546 62% 53%
2012–13 Apr–Jun 7,457 63% 53%
2012–13 Jan–Mar 7,179 58% 52%
2012–13 Oct–Dec 7,010 53% 49%
2012–13 Jul–Sep 7,325 45% 43%
2011–12 Apr–Jun 6,960 36% 46%
2011–12 Jan–Mar 6,612 26% 46%
2011–12 Oct–Dec 6,605 25% 43%
2011–12 Jul–Sep 6,310 22% 39%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2015–16, 71% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 75%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 13,440 71% 75%
2014–15 14,236 79% 75%
2013–14 13,951 78% 73%
2012–13 13,075 71% 67%
2011–12 12,610 42% 62%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 3,236 72% 75%
2015–16 Jan–Mar 3,445 68% 76%
2015–16 Oct–Dec 3,387 69% 77%
2015–16 Jul–Sep 3,372 73% 74%
2014–15 Apr–Jun 3,414 78% 76%
2014–15 Jan–Mar 3,625 78% 75%
2014–15 Oct–Dec 3,710 80% 75%
2014–15 Jul–Sep 3,487 79% 72%
2013–14 Apr–Jun 3,483 78% 76%
2013–14 Jan–Mar 3,478 82% 75%
2013–14 Oct–Dec 3,495 76% 73%
2013–14 Jul–Sep 3,495 75% 70%
2012–13 Apr–Jun 3,141 77% 70%
2012–13 Jan–Mar 3,428 73% 68%
2012–13 Oct–Dec 3,238 71% 67%
2012–13 Jul–Sep 3,268 62% 61%
2011–12 Apr–Jun 3,145 54% 64%
2011–12 Jan–Mar 3,330 42% 64%
2011–12 Oct–Dec 3,139 39% 62%
2011–12 Jul–Sep 2,996 34% 58%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2015–16, 83% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 89%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 2,998 83% 89%
2014–15 3,455 90% 89%
2013–14 3,521 89% 89%
2012–13 3,328 82% 85%
2011–12 3,216 63% 81%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 710 82% 89%
2015–16 Jan–Mar 723 79% 89%
2015–16 Oct–Dec 773 86% 89%
2015–16 Jul–Sep 792 86% 88%
2014–15 Apr–Jun 891 90% 89%
2014–15 Jan–Mar 918 89% 89%
2014–15 Oct–Dec 873 91% 89%
2014–15 Jul–Sep 773 91% 87%
2013–14 Apr–Jun 865 91% 89%
2013–14 Jan–Mar 982 90% 89%
2013–14 Oct–Dec 838 88% 89%
2013–14 Jul–Sep 836 88% 86%
2012–13 Apr–Jun 844 86% 87%
2012–13 Jan–Mar 876 84% 87%
2012–13 Oct–Dec 861 82% 85%
2012–13 Jul–Sep 747 77% 81%
2011–12 Apr–Jun 879 72% 83%
2011–12 Jan–Mar 834 62% 83%
2011–12 Oct–Dec 757 61% 81%
2011–12 Jul–Sep 746 57% 78%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2015–16, 48% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 46%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 31,240 48% 46%
2014–15 29,563 53% 45%
2013–14 28,051 51% 45%
2012–13 22,264 37% 34%
2011–12 19,299 12% 27%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 8,399 51% 46%
2015–16 Jan–Mar 7,967 47% 47%
2015–16 Oct–Dec 7,358 47% 48%
2015–16 Jul–Sep 7,516 49% 43%
2014–15 Apr–Jun 7,332 51% 47%
2014–15 Jan–Mar 7,417 54% 47%
2014–15 Oct–Dec 7,456 55% 46%
2014–15 Jul–Sep 7,358 51% 41%
2013–14 Apr–Jun 7,044 52% 47%
2013–14 Jan–Mar 6,983 56% 48%
2013–14 Oct–Dec 7,123 50% 45%
2013–14 Jul–Sep 6,901 48% 38%
2012–13 Apr–Jun 6,980 50% 38%
2012–13 Jan–Mar 6,427 44% 38%
2012–13 Oct–Dec 4,312 24% 32%
2012–13 Jul–Sep 4,545 17% 26%
2011–12 Apr–Jun 4,623 17% 29%
2011–12 Jan–Mar 5,005 11% 30%
2011–12 Oct–Dec 4,759 10% 27%
2011–12 Jul–Sep 4,912 9% 24%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2015–16, 74% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 80%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 29,190 74% 80%
2014–15 33,204 84% 80%
2013–14 32,612 82% 79%
2012–13 35,858 72% 73%
2011–12 35,794 45% 69%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 6,215 77% 80%
2015–16 Jan–Mar 7,362 70% 80%
2015–16 Oct–Dec 7,758 73% 81%
2015–16 Jul–Sep 7,855 77% 78%
2014–15 Apr–Jun 7,849 85% 82%
2014–15 Jan–Mar 8,684 82% 81%
2014–15 Oct–Dec 8,613 85% 80%
2014–15 Jul–Sep 8,058 84% 78%
2013–14 Apr–Jun 7,973 83% 81%
2013–14 Jan–Mar 8,338 85% 80%
2013–14 Oct–Dec 8,143 82% 79%
2013–14 Jul–Sep 8,158 79% 75%
2012–13 Apr–Jun 7,724 80% 76%
2012–13 Jan–Mar 8,144 75% 75%
2012–13 Oct–Dec 10,012 71% 73%
2012–13 Jul–Sep 9,978 64% 67%
2011–12 Apr–Jun 9,544 54% 70%
2011–12 Jan–Mar 8,864 45% 71%
2011–12 Oct–Dec 8,867 41% 69%
2011–12 Jul–Sep 8,519 37% 65%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2015–16, the median length of time for all patients to depart this hospital’s emergency department was 3 hours 39 minutes. The length of time until most patients (90%) had departed was 9 hours 0 minutes, compared to its national peer group performance of 7 hours 57 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 60,430 3hrs39mins 9hrs0mins 7hrs57mins
2014–15 62,767 3hrs22mins 8hrs3mins 8hrs10mins
2013–14 60,663 3hrs23mins 7hrs56mins 8hrs11mins
2012–13 58,122 3hrs42mins 9hrs17mins 9hrs9mins
2011–12 55,093 5hrs33mins 14hrs22mins 9hrs53mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 14,614 3hrs38mins 9hrs13mins 7hrs59mins
2015–16 Jan–Mar 15,329 3hrs43mins 9hrs17mins 7hrs39mins
2015–16 Oct–Dec 15,116 3hrs38mins 8hrs34mins 7hrs34mins
2015–16 Jul–Sep 15,371 3hrs37mins 9hrs2mins 8hrs40mins
2014–15 Apr–Jun 15,181 3hrs22mins 8hrs31mins 7hrs56mins
2014–15 Jan–Mar 16,101 3hrs23mins 7hrs47mins 7hrs44mins
2014–15 Oct–Dec 16,069 3hrs17mins 7hrs44mins 8hrs1min
2014–15 Jul–Sep 15,416 3hrs26mins 8hrs20mins 9hrs7mins
2013–14 Apr–Jun 15,017 3hrs25mins 8hrs4mins 7hrs56mins
2013–14 Jan–Mar 15,321 3hrs15mins 7hrs18mins 7hrs46mins
2013–14 Oct–Dec 15,266 3hrs25mins 7hrs59mins 8hrs3mins
2013–14 Jul–Sep 15,059 3hrs28mins 8hrs25mins 8hrs58mins
2012–13 Apr–Jun 14,704 3hrs31mins 8hrs32mins 8hrs56mins
2012–13 Jan–Mar 14,571 3hrs36mins 8hrs35mins 8hrs27mins
2012–13 Oct–Dec 14,324 3hrs42mins 9hrs17mins 8hrs50mins
2012–13 Jul–Sep 14,523 4hrs4mins 10hrs37mins 10hrs29mins
2011–12 Apr–Jun 14,167 4hrs39mins 10hrs57mins 9hrs33mins
2011–12 Jan–Mar 13,869 5hrs31mins 13hrs33mins 9hrs14mins
2011–12 Oct–Dec 13,626 5hrs53mins 15hrs47mins 9hrs48mins
2011–12 Jul–Sep 13,431 6hrs21mins 17hrs35mins 11hrs2mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2015–16, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 4 hours 8 minutes. The length of time until most patients (90%) had departed was 10 hours 34 minutes, compared to its national peer group performance of 11 hours 21 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 31,240 4hrs8mins 10hrs34mins 11hrs21mins
2014–15 29,563 3hrs58mins 9hrs52mins 12hrs0mins
2013–14 28,051 3hrs59mins 9hrs45mins 11hrs51mins
2012–13 22,264 5hrs32mins 11hrs51mins 13hrs42mins
2011–12 19,299 8hrs31mins 18hrs46mins 14hrs16mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 8,399 3hrs59mins 10hrs43mins 11hrs22mins
2015–16 Jan–Mar 7,967 4hrs14mins 10hrs34mins 10hrs40mins
2015–16 Oct–Dec 7,358 4hrs21mins 9hrs56mins 10hrs26mins
2015–16 Jul–Sep 7,516 4hrs9mins 11hrs18mins 13hrs12mins
2014–15 Apr–Jun 7,332 3hrs59mins 10hrs28mins 11hrs34mins
2014–15 Jan–Mar 7,417 3hrs57mins 9hrs19mins 10hrs55mins
2014–15 Oct–Dec 7,456 3hrs55mins 9hrs26mins 11hrs29mins
2014–15 Jul–Sep 7,358 3hrs59mins 10hrs22mins 14hrs9mins
2013–14 Apr–Jun 7,044 3hrs58mins 10hrs3mins 11hrs22mins
2013–14 Jan–Mar 6,983 3hrs55mins 9hrs1min 10hrs57mins
2013–14 Oct–Dec 7,123 4hrs1min 9hrs43mins 11hrs35mins
2013–14 Jul–Sep 6,901 4hrs13mins 10hrs18mins 13hrs31mins
2012–13 Apr–Jun 6,980 4hrs3mins 10hrs32mins 13hrs22mins
2012–13 Jan–Mar 6,427 4hrs37mins 10hrs19mins 11hrs57mins
2012–13 Oct–Dec 4,312 6hrs20mins 12hrs31mins 12hrs56mins
2012–13 Jul–Sep 4,545 7hrs10mins 14hrs44mins 16hrs35mins
2011–12 Apr–Jun 4,623 7hrs19mins 14hrs12mins 14hrs5mins
2011–12 Jan–Mar 5,005 8hrs29mins 17hrs54mins 13hrs14mins
2011–12 Oct–Dec 4,759 8hrs44mins 19hrs58mins 13hrs43mins
2011–12 Jul–Sep 4,912 9hrs40mins 22hrs5mins 15hrs56mins

Time spent in the emergency department (patients discharged)

In 2015–16, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 3 hours 0 minutes. The length of time until most patients (90%) had departed was 6 hours 24 minutes, compared to its national peer group performance of 5 hours 25 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 29,190 3hrs0mins 6hrs24mins 5hrs25mins
2014–15 33,204 2hrs36mins 5hrs8mins 5hrs20mins
2013–14 32,612 2hrs39mins 5hrs11mins 5hrs31mins
2012–13 35,858 2hrs59mins 6hrs30mins 6hrs10mins
2011–12 35,794 4hrs22mins 10hrs32mins 6hrs34mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 6,215 3hrs1min 6hrs15mins 5hrs22mins
2015–16 Jan–Mar 7,362 3hrs10mins 6hrs56mins 5hrs22mins
2015–16 Oct–Dec 7,758 2hrs57mins 6hrs20mins 5hrs18mins
2015–16 Jul–Sep 7,855 2hrs53mins 6hrs4mins 5hrs38mins
2014–15 Apr–Jun 7,849 2hrs32mins 5hrs2mins 5hrs9mins
2014–15 Jan–Mar 8,684 2hrs39mins 5hrs29mins 5hrs14mins
2014–15 Oct–Dec 8,613 2hrs33mins 4hrs56mins 5hrs22mins
2014–15 Jul–Sep 8,058 2hrs38mins 5hrs7mins 5hrs36mins
2013–14 Apr–Jun 7,973 2hrs39mins 5hrs11mins 5hrs16mins
2013–14 Jan–Mar 8,338 2hrs33mins 4hrs52mins 5hrs23mins
2013–14 Oct–Dec 8,143 2hrs40mins 5hrs11mins 5hrs31mins
2013–14 Jul–Sep 8,158 2hrs44mins 5hrs26mins 5hrs53mins
2012–13 Apr–Jun 7,724 2hrs43mins 5hrs23mins 5hrs52mins
2012–13 Jan–Mar 8,144 2hrs49mins 6hrs1min 5hrs53mins
2012–13 Oct–Dec 10,012 3hrs2mins 6hrs36mins 6hrs7mins
2012–13 Jul–Sep 9,978 3hrs19mins 7hrs25mins 6hrs45mins
2011–12 Apr–Jun 9,544 3hrs46mins 8hrs14mins 6hrs22mins
2011–12 Jan–Mar 8,864 4hrs20mins 9hrs47mins 6hrs21mins
2011–12 Oct–Dec 8,867 4hrs39mins 11hrs57mins 6hrs33mins
2011–12 Jul–Sep 8,519 4hrs58mins 12hrs45mins 6hrs59mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2015–16, 60,430 patients presented to this emergency department for treatment.

Year Number of patients
2015–16 60,430
2014–15 62,767
2013–14 60,663
2012–13 58,122
2011–12 55,093
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 14,614
2015–16 Jan–Mar 15,329
2015–16 Oct–Dec 15,116
2015–16 Jul–Sep 15,371
2014–15 Apr–Jun 15,181
2014–15 Jan–Mar 16,101
2014–15 Oct–Dec 16,069
2014–15 Jul–Sep 15,416
2013–14 Apr–Jun 15,017
2013–14 Jan–Mar 15,321
2013–14 Oct–Dec 15,266
2013–14 Jul–Sep 15,059
2012–13 Apr–Jun 14,704
2012–13 Jan–Mar 14,571
2012–13 Oct–Dec 14,324
2012–13 Jul–Sep 14,523
2011–12 Apr–Jun 14,167
2011–12 Jan–Mar 13,869
2011–12 Oct–Dec 13,626
2011–12 Jul–Sep 13,431

Resuscitation presentations (require treatment immediately)

In 2015–16, 1,100 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2015–16 1,100
2014–15 1,154
2013–14 1,171
2012–13 1,304
2011–12 1,993
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 278
2015–16 Jan–Mar 257
2015–16 Oct–Dec 240
2015–16 Jul–Sep 325
2014–15 Apr–Jun 293
2014–15 Jan–Mar 276
2014–15 Oct–Dec 286
2014–15 Jul–Sep 299
2013–14 Apr–Jun 264
2013–14 Jan–Mar 294
2013–14 Oct–Dec 292
2013–14 Jul–Sep 321
2012–13 Apr–Jun 292
2012–13 Jan–Mar 313
2012–13 Oct–Dec 329
2012–13 Jul–Sep 370
2011–12 Apr–Jun 393
2011–12 Jan–Mar 411
2011–12 Oct–Dec 521
2011–12 Jul–Sep 668

Emergency presentations (require treatment within 10 minutes)

In 2015–16, 12,367 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2015–16 12,367
2014–15 12,593
2013–14 11,963
2012–13 11,444
2011–12 10,787
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 2,999
2015–16 Jan–Mar 3,087
2015–16 Oct–Dec 2,971
2015–16 Jul–Sep 3,310
2014–15 Apr–Jun 3,121
2014–15 Jan–Mar 3,217
2014–15 Oct–Dec 3,138
2014–15 Jul–Sep 3,117
2013–14 Apr–Jun 3,130
2013–14 Jan–Mar 2,961
2013–14 Oct–Dec 3,011
2013–14 Jul–Sep 2,861
2012–13 Apr–Jun 2,970
2012–13 Jan–Mar 2,775
2012–13 Oct–Dec 2,886
2012–13 Jul–Sep 2,813
2011–12 Apr–Jun 2,790
2011–12 Jan–Mar 2,682
2011–12 Oct–Dec 2,604
2011–12 Jul–Sep 2,711

Urgent presentations (require treatment within 30 minutes)

In 2015–16, 30,525 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2015–16 30,525
2014–15 31,329
2013–14 30,057
2012–13 28,971
2011–12 26,487
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 7,391
2015–16 Jan–Mar 7,817
2015–16 Oct–Dec 7,745
2015–16 Jul–Sep 7,572
2014–15 Apr–Jun 7,462
2014–15 Jan–Mar 8,065
2014–15 Oct–Dec 8,062
2014–15 Jul–Sep 7,740
2013–14 Apr–Jun 7,275
2013–14 Jan–Mar 7,606
2013–14 Oct–Dec 7,630
2013–14 Jul–Sep 7,546
2012–13 Apr–Jun 7,457
2012–13 Jan–Mar 7,179
2012–13 Oct–Dec 7,010
2012–13 Jul–Sep 7,325
2011–12 Apr–Jun 6,960
2011–12 Jan–Mar 6,612
2011–12 Oct–Dec 6,605
2011–12 Jul–Sep 6,310

Semi-urgent presentations (require treatment within 60 minutes)

In 2015–16, 13,440 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2015–16 13,440
2014–15 14,236
2013–14 13,951
2012–13 13,075
2011–12 12,610
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 3,236
2015–16 Jan–Mar 3,445
2015–16 Oct–Dec 3,387
2015–16 Jul–Sep 3,372
2014–15 Apr–Jun 3,414
2014–15 Jan–Mar 3,625
2014–15 Oct–Dec 3,710
2014–15 Jul–Sep 3,487
2013–14 Apr–Jun 3,483
2013–14 Jan–Mar 3,478
2013–14 Oct–Dec 3,495
2013–14 Jul–Sep 3,495
2012–13 Apr–Jun 3,141
2012–13 Jan–Mar 3,428
2012–13 Oct–Dec 3,238
2012–13 Jul–Sep 3,268
2011–12 Apr–Jun 3,145
2011–12 Jan–Mar 3,330
2011–12 Oct–Dec 3,139
2011–12 Jul–Sep 2,996

Non-urgent presentations (treatment recommended within 120 minutes)

In 2015–16, 2,998 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2015–16 2,998
2014–15 3,455
2013–14 3,521
2012–13 3,328
2011–12 3,216
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 710
2015–16 Jan–Mar 723
2015–16 Oct–Dec 773
2015–16 Jul–Sep 792
2014–15 Apr–Jun 891
2014–15 Jan–Mar 918
2014–15 Oct–Dec 873
2014–15 Jul–Sep 773
2013–14 Apr–Jun 865
2013–14 Jan–Mar 982
2013–14 Oct–Dec 838
2013–14 Jul–Sep 836
2012–13 Apr–Jun 844
2012–13 Jan–Mar 876
2012–13 Oct–Dec 861
2012–13 Jul–Sep 747
2011–12 Apr–Jun 879
2011–12 Jan–Mar 834
2011–12 Oct–Dec 757
2011–12 Jul–Sep 746