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Time spent in hospitals and emergency departments

Emergency department

This section shows the percentage of patients arriving at this hospital's emergency department who commenced treatment within the clinically recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Note: the number of patients shown is different to the number of patients for the measure Time in emergency department from arrival to departure.

Resuscitation waiting time (requires treatment immediately)

In 2013–14, 100% of resuscitation patients were treated immediately upon arrival at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2013–14 1,164 100% 100%
2012–13 1,298 100% 100%
2011–12 1,988 100% 100%
2010–11 2,390 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2013–14, 89% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 80%.

Year Number of patients Patients treated within 10 minutes Peer group average
2013–14 11,935 89% 80%
2012–13 11,405 87% 81%
2011–12 10,709 82% 80%
2010–11 10,170 76% 78%

Urgent waiting time (requires treatment within 30 minutes)

In 2013–14, 80% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 66%.

Year Number of patients Patients treated within 30 minutes Peer group average
2013–14 29,820 80% 66%
2012–13 28,359 74% 64%
2011–12 24,976 55% 62%
2010–11 21,842 45% 61%
Year Quarter Patients treated within 30 minutes
2013–14 Apr–Jun 81%
2013–14 Jan–Mar 83%
2013–14 Oct–Dec 79%
2013–14 Jul–Sep 79%
2012–13 Apr–Jun 77%
2012–13 Jan–Mar 80%
2012–13 Oct–Dec 76%
2012–13 Jul–Sep 61%
2011–12 Apr–Jun 61%
2011–12 Jan–Mar 57%
2011–12 Oct–Dec 53%
2011–12 Jul–Sep 47%
2010–11 Apr–Jun 54%
2010–11 Jan–Mar 52%
2010–11 Oct–Dec 39%
2010–11 Jul–Sep 33%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2013–14, 90% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 73%.

Year Number of patients Patients treated within 60 minutes Peer group average
2013–14 13,676 90% 73%
2012–13 12,236 83% 70%
2011–12 10,947 62% 68%
2010–11 10,163 57% 66%
Year Quarter Patients treated within 60 minutes
2013–14 Apr–Jun 89%
2013–14 Jan–Mar 91%
2013–14 Oct–Dec 90%
2013–14 Jul–Sep 87%
2012–13 Apr–Jun 87%
2012–13 Jan–Mar 88%
2012–13 Oct–Dec 82%
2012–13 Jul–Sep 74%
2011–12 Apr–Jun 72%
2011–12 Jan–Mar 63%
2011–12 Oct–Dec 59%
2011–12 Jul–Sep 53%
2010–11 Apr–Jun 68%
2010–11 Jan–Mar 66%
2010–11 Oct–Dec 53%
2010–11 Jul–Sep 42%

Non-urgent waiting time (requires treatment within 120 minutes)

In 2013–14, 98% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 91%.

Year Number of patients Patients treated within 120 minutes Peer group average
2013–14 3,360 98% 91%
2012–13 3,014 95% 89%
2011–12 2,610 86% 88%
2010–11 2,478 83% 86%
Year Quarter Patients treated within 120 minutes
2013–14 Apr–Jun 97%
2013–14 Jan–Mar 99%
2013–14 Oct–Dec 99%
2013–14 Jul–Sep 98%
2012–13 Apr–Jun 98%
2012–13 Jan–Mar 96%
2012–13 Oct–Dec 95%
2012–13 Jul–Sep 91%
2011–12 Apr–Jun 93%
2011–12 Jan–Mar 84%
2011–12 Oct–Dec 86%
2011–12 Jul–Sep 82%
2010–11 Apr–Jun 89%
2010–11 Jan–Mar 90%
2010–11 Oct–Dec 80%
2010–11 Jul–Sep 73%

This section shows the percentage of all patients, admitted patients and discharged patients who depart the emergency department (ED) within four hours of arrival.

Note: the number of patients shown is different to the number of patients for the measure Waiting times for treatment.

Percentage of all patients departing the emergency department within four hours of arrival

In 2013–14, 68% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 66%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 60,663 68% 66%
2012–13 58,122 59% 58%
2011–12 55,093 33% 54%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Apr–Jun 68%
2013–14 Jan–Mar 72%
2013–14 Oct–Dec 67%
2013–14 Jul–Sep 65%
2012–13 Apr–Jun 66%
2012–13 Jan–Mar 62%
2012–13 Oct–Dec 57%
2012–13 Jul–Sep 49%
2011–12 Apr–Jun 42%
2011–12 Jan–Mar 33%
2011–12 Oct–Dec 30%
2011–12 Jul–Sep 27%

Percentage of resuscitation patients departing the emergency department within four hours of arrival (requires treatment immediately)

In 2013–14, 62% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 55%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 1,171 62% 55%
2012–13 1,304 57% 51%
2011–12 1,993 37% 48%

Percentage of emergency patients departing the emergency department within four hours of arrival (requires treatment within 10 minutes)

In 2013–14, 58% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 54%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 11,963 58% 54%
2012–13 11,444 47% 45%
2011–12 10,787 26% 40%

Percentage of urgent patients departing the emergency department within four hours of arrival (requires treatment within 30 minutes)

In 2013–14, 65% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 58%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 30,057 65% 58%
2012–13 28,971 55% 49%
2011–12 26,487 28% 44%

Percentage of semi-urgent patients departing the emergency department within four hours of arrival (requires treatment within 60 minutes)

In 2013–14, 78% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 73%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 13,951 78% 73%
2012–13 13,075 71% 66%
2011–12 12,610 42% 62%

Percentage of non-urgent patients departing the emergency department within four hours of arrival (requires treatment within 120 minutes)

In 2013–14, 89% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 89%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 3,521 89% 89%
2012–13 3,328 82% 85%
2011–12 3,216 63% 82%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2013–14, 51% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 44%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 28,051 51% 44%
2012–13 22,264 37% 33%
2011–12 19,299 12% 26%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Apr–Jun 52%
2013–14 Jan–Mar 56%
2013–14 Oct–Dec 50%
2013–14 Jul–Sep 48%
2012–13 Apr–Jun 50%
2012–13 Jan–Mar 44%
2012–13 Oct–Dec 24%
2012–13 Jul–Sep 17%
2011–12 Apr–Jun 17%
2011–12 Jan–Mar 11%
2011–12 Oct–Dec 10%
2011–12 Jul–Sep 9%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2013–14, 82% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 78%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 32,612 82% 78%
2012–13 35,858 72% 71%
2011–12 35,794 45% 70%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Apr–Jun 83%
2013–14 Jan–Mar 85%
2013–14 Oct–Dec 82%
2013–14 Jul–Sep 79%
2012–13 Apr–Jun 80%
2012–13 Jan–Mar 75%
2012–13 Oct–Dec 71%
2012–13 Jul–Sep 64%
2011–12 Apr–Jun 54%
2011–12 Jan–Mar 45%
2011–12 Oct–Dec 41%
2011–12 Jul–Sep 37%

The data presented here relate to the length of time until most admitted patients (90%) departed the emergency department (ED) for admission to a ward in the same hospital.

Time until most admitted patients (90%) departed the emergency department

In 2013–14, the length of time until most admitted patients (90%) departed this hospital's emergency department was 9 hours 45 minutes, compared to its national peer group performance of 12 hours 4 minutes.

Year Number of patients who are admitted Time until most patients (90%) departed ED Peer group average
2013–14 28,051 9 hours 45 mins 12 hours 4 mins
2012–13 22,264 11 hours 51 mins 14 hours 27 mins
2011–12 19,299 18 hours 46 mins 14 hours 58 mins