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Time spent in hospitals and emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2015–16, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2015–16 65 100% 100%
2014–15 55 100% 99%
2013–14 74 99% 100%
2012–13 110 99% 100%
2011–12 108 100% 99%
Year Quarter Number of patients Patients treated immediately Peer group average
NP Reported data did not meet the criteria to calculate this indicator.
2015–16 Apr–Jun 17 100% 99%
2015–16 Jan–Mar 17 100% 100%
2015–16 Oct–Dec 17 100% 100%
2015–16 Jul–Sep 14 100% 100%
2014–15 Apr–Jun 14 100% 99%
2014–15 Jan–Mar 9 NP 99%
2014–15 Oct–Dec 15 100% 100%
2014–15 Jul–Sep 17 100% 100%
2013–14 Apr–Jun 20 100% 99%
2013–14 Jan–Mar 23 100% 99%
2013–14 Oct–Dec 17 94% 99%
2013–14 Jul–Sep 14 100% 100%
2012–13 Apr–Jun 23 100% 100%
2012–13 Jan–Mar 37 97% 100%
2012–13 Oct–Dec 26 100% 100%
2012–13 Jul–Sep 24 100% 100%
2011–12 Apr–Jun 26 100% 99%
2011–12 Jan–Mar 34 100% 99%
2011–12 Oct–Dec 30 100% 99%
2011–12 Jul–Sep 18 100% 98%

Emergency waiting time (requires treatment within 10 minutes)

In 2015–16, 98% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 83%.

Year Number of patients Patients treated within 10 minutes Peer group average
2015–16 2,130 98% 83%
2014–15 1,896 96% 86%
2013–14 1,954 95% 85%
2012–13 2,171 93% 86%
2011–12 2,308 95% 83%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2015–16 Apr–Jun 484 98% 82%
2015–16 Jan–Mar 461 98% 84%
2015–16 Oct–Dec 509 99% 83%
2015–16 Jul–Sep 676 98% 83%
2014–15 Apr–Jun 512 97% 85%
2014–15 Jan–Mar 491 99% 86%
2014–15 Oct–Dec 487 93% 87%
2014–15 Jul–Sep 406 94% 85%
2013–14 Apr–Jun 456 94% 85%
2013–14 Jan–Mar 508 94% 85%
2013–14 Oct–Dec 486 95% 85%
2013–14 Jul–Sep 504 95% 84%
2012–13 Apr–Jun 624 94% 88%
2012–13 Jan–Mar 489 96% 87%
2012–13 Oct–Dec 510 90% 86%
2012–13 Jul–Sep 548 91% 84%
2011–12 Apr–Jun 551 93% 86%
2011–12 Jan–Mar 696 95% 85%
2011–12 Oct–Dec 568 96% 84%
2011–12 Jul–Sep 493 95% 78%

Urgent waiting time (requires treatment within 30 minutes)

In 2015–16, 90% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 77%.

Year Number of patients Patients treated within 30 minutes Peer group average
2015–16 7,433 90% 77%
2014–15 6,966 88% 79%
2013–14 8,704 86% 80%
2012–13 9,935 82% 81%
2011–12 10,739 84% 78%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2015–16 Apr–Jun 1,853 90% 76%
2015–16 Jan–Mar 1,742 91% 78%
2015–16 Oct–Dec 1,788 93% 77%
2015–16 Jul–Sep 2,050 88% 76%
2014–15 Apr–Jun 1,623 93% 78%
2014–15 Jan–Mar 1,720 88% 80%
2014–15 Oct–Dec 1,798 84% 79%
2014–15 Jul–Sep 1,825 88% 78%
2013–14 Apr–Jun 1,832 88% 80%
2013–14 Jan–Mar 2,068 89% 80%
2013–14 Oct–Dec 2,235 90% 81%
2013–14 Jul–Sep 2,569 78% 78%
2012–13 Apr–Jun 2,406 80% 82%
2012–13 Jan–Mar 2,390 83% 82%
2012–13 Oct–Dec 2,485 86% 82%
2012–13 Jul–Sep 2,654 80% 79%
2011–12 Apr–Jun 2,686 81% 79%
2011–12 Jan–Mar 2,628 85% 80%
2011–12 Oct–Dec 2,758 84% 78%
2011–12 Jul–Sep 2,667 85% 75%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2015–16, 86% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 80%.

Year Number of patients Patients treated within 60 minutes Peer group average
2015–16 13,682 86% 80%
2014–15 13,429 80% 81%
2013–14 15,490 75% 80%
2012–13 14,161 65% 82%
2011–12 14,141 72% 78%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2015–16 Apr–Jun 3,483 86% 79%
2015–16 Jan–Mar 3,464 88% 81%
2015–16 Oct–Dec 3,106 91% 80%
2015–16 Jul–Sep 3,629 80% 79%
2014–15 Apr–Jun 3,235 91% 82%
2014–15 Jan–Mar 3,388 80% 81%
2014–15 Oct–Dec 3,184 73% 81%
2014–15 Jul–Sep 3,622 76% 79%
2013–14 Apr–Jun 3,699 77% 82%
2013–14 Jan–Mar 3,799 78% 81%
2013–14 Oct–Dec 4,004 81% 81%
2013–14 Jul–Sep 3,988 63% 78%
2012–13 Apr–Jun 3,431 65% 83%
2012–13 Jan–Mar 3,340 68% 84%
2012–13 Oct–Dec 3,445 72% 83%
2012–13 Jul–Sep 3,945 57% 78%
2011–12 Apr–Jun 3,620 73% 79%
2011–12 Jan–Mar 3,371 73% 80%
2011–12 Oct–Dec 3,378 70% 78%
2011–12 Jul–Sep 3,772 72% 75%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2015–16, 98% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 95%.

Year Number of patients Patients treated within 120 minutes Peer group average
2015–16 3,189 98% 95%
2014–15 2,931 92% 95%
2013–14 2,679 88% 94%
2012–13 2,195 84% 94%
2011–12 2,694 86% 92%
Year Quarter Number of patients Patients treated within 120 minutes Peer group average
2015–16 Apr–Jun 749 98% 94%
2015–16 Jan–Mar 928 98% 95%
2015–16 Oct–Dec 746 98% 95%
2015–16 Jul–Sep 766 96% 95%
2014–15 Apr–Jun 763 99% 96%
2014–15 Jan–Mar 786 94% 95%
2014–15 Oct–Dec 520 87% 95%
2014–15 Jul–Sep 862 85% 94%
2013–14 Apr–Jun 821 88% 94%
2013–14 Jan–Mar 721 91% 94%
2013–14 Oct–Dec 602 91% 94%
2013–14 Jul–Sep 535 82% 92%
2012–13 Apr–Jun 663 80% 93%
2012–13 Jan–Mar 623 85% 95%
2012–13 Oct–Dec 458 89% 95%
2012–13 Jul–Sep 451 83% 92%
2011–12 Apr–Jun 617 87% 93%
2011–12 Jan–Mar 763 86% 93%
2011–12 Oct–Dec 606 88% 93%
2011–12 Jul–Sep 708 85% 90%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2015–16, 90% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 83%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 30,571 90% 83%
2014–15 28,840 88% 83%
2013–14 32,600 90% 83%
2012–13 33,072 88% 82%
2011–12 34,423 88% 82%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 7,613 90% 83%
2015–16 Jan–Mar 7,679 91% 83%
2015–16 Oct–Dec 7,020 91% 83%
2015–16 Jul–Sep 8,259 90% 82%
2014–15 Apr–Jun 7,009 90% 84%
2014–15 Jan–Mar 7,356 88% 84%
2014–15 Oct–Dec 6,892 88% 83%
2014–15 Jul–Sep 7,583 88% 82%
2013–14 Apr–Jun 7,692 90% 84%
2013–14 Jan–Mar 8,137 91% 83%
2013–14 Oct–Dec 8,093 92% 83%
2013–14 Jul–Sep 8,678 87% 82%
2012–13 Apr–Jun 8,343 88% 83%
2012–13 Jan–Mar 7,972 90% 83%
2012–13 Oct–Dec 7,864 87% 83%
2012–13 Jul–Sep 8,893 86% 82%
2011–12 Apr–Jun 8,511 89% 82%
2011–12 Jan–Mar 8,691 89% 83%
2011–12 Oct–Dec 8,516 85% 82%
2011–12 Jul–Sep 8,705 88% 81%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2015–16, 57% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 65%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 65 57% 65%
2014–15 55 51% 62%
2013–14 74 51% 60%
2012–13 110 65% 62%
2011–12 109 61% 62%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
NP Reported data did not meet the criteria to calculate this indicator.
2015–16 Apr–Jun 17 65% 64%
2015–16 Jan–Mar 17 47% 64%
2015–16 Oct–Dec 17 65% 67%
2015–16 Jul–Sep 14 50% 65%
2014–15 Apr–Jun 14 71% 64%
2014–15 Jan–Mar 9 NP 65%
2014–15 Oct–Dec 15 40% 60%
2014–15 Jul–Sep 17 53% 61%
2013–14 Apr–Jun 20 60% 65%
2013–14 Jan–Mar 23 61% 63%
2013–14 Oct–Dec 17 53% 57%
2013–14 Jul–Sep 14 NP 57%
2012–13 Apr–Jun 23 57% 61%
2012–13 Jan–Mar 37 73% 64%
2012–13 Oct–Dec 26 58% 64%
2012–13 Jul–Sep 24 67% 61%
2011–12 Apr–Jun 26 50% 57%
2011–12 Jan–Mar 35 51% 65%
2011–12 Oct–Dec 30 67% 60%
2011–12 Jul–Sep 18 83% 66%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2015–16, 77% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 67%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 2,140 77% 67%
2014–15 1,900 73% 66%
2013–14 1,967 76% 64%
2012–13 2,187 74% 62%
2011–12 2,331 71% 61%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 485 78% 68%
2015–16 Jan–Mar 464 78% 68%
2015–16 Oct–Dec 512 75% 68%
2015–16 Jul–Sep 679 77% 65%
2014–15 Apr–Jun 513 75% 67%
2014–15 Jan–Mar 492 75% 67%
2014–15 Oct–Dec 489 73% 66%
2014–15 Jul–Sep 406 68% 63%
2013–14 Apr–Jun 458 73% 65%
2013–14 Jan–Mar 511 77% 64%
2013–14 Oct–Dec 492 80% 63%
2013–14 Jul–Sep 506 74% 62%
2012–13 Apr–Jun 630 77% 65%
2012–13 Jan–Mar 492 77% 62%
2012–13 Oct–Dec 515 69% 62%
2012–13 Jul–Sep 550 72% 61%
2011–12 Apr–Jun 557 71% 61%
2011–12 Jan–Mar 704 74% 62%
2011–12 Oct–Dec 575 66% 61%
2011–12 Jul–Sep 495 74% 59%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2015–16, 82% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 74%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 7,673 82% 74%
2014–15 7,163 78% 74%
2013–14 9,000 83% 73%
2012–13 10,304 83% 72%
2011–12 11,165 83% 72%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 1,902 80% 74%
2015–16 Jan–Mar 1,808 81% 74%
2015–16 Oct–Dec 1,855 83% 74%
2015–16 Jul–Sep 2,108 83% 73%
2014–15 Apr–Jun 1,668 79% 74%
2014–15 Jan–Mar 1,777 77% 74%
2014–15 Oct–Dec 1,846 79% 73%
2014–15 Jul–Sep 1,872 78% 73%
2013–14 Apr–Jun 1,884 82% 75%
2013–14 Jan–Mar 2,143 84% 73%
2013–14 Oct–Dec 2,303 85% 73%
2013–14 Jul–Sep 2,670 82% 72%
2012–13 Apr–Jun 2,499 83% 73%
2012–13 Jan–Mar 2,483 86% 73%
2012–13 Oct–Dec 2,569 82% 72%
2012–13 Jul–Sep 2,753 81% 72%
2011–12 Apr–Jun 2,785 84% 72%
2011–12 Jan–Mar 2,744 85% 73%
2011–12 Oct–Dec 2,877 81% 72%
2011–12 Jul–Sep 2,759 83% 71%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2015–16, 94% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 88%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 15,800 94% 88%
2014–15 15,391 93% 89%
2013–14 17,561 94% 89%
2012–13 16,815 91% 88%
2011–12 16,487 92% 87%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 4,036 93% 88%
2015–16 Jan–Mar 3,995 94% 88%
2015–16 Oct–Dec 3,540 95% 88%
2015–16 Jul–Sep 4,229 94% 88%
2014–15 Apr–Jun 3,662 94% 90%
2014–15 Jan–Mar 3,890 93% 89%
2014–15 Oct–Dec 3,743 92% 89%
2014–15 Jul–Sep 4,096 93% 88%
2013–14 Apr–Jun 4,172 93% 90%
2013–14 Jan–Mar 4,352 95% 89%
2013–14 Oct–Dec 4,408 96% 89%
2013–14 Jul–Sep 4,629 91% 88%
2012–13 Apr–Jun 4,128 92% 89%
2012–13 Jan–Mar 3,936 93% 89%
2012–13 Oct–Dec 3,982 92% 88%
2012–13 Jul–Sep 4,769 90% 87%
2011–12 Apr–Jun 4,180 94% 87%
2011–12 Jan–Mar 3,962 93% 87%
2011–12 Oct–Dec 4,039 89% 87%
2011–12 Jul–Sep 4,306 92% 87%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2015–16, 99% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 97%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 4,893 99% 97%
2014–15 4,331 97% 96%
2013–14 3,998 96% 96%
2012–13 3,656 95% 95%
2011–12 4,331 95% 94%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 1,173 99% 96%
2015–16 Jan–Mar 1,395 99% 97%
2015–16 Oct–Dec 1,096 98% 96%
2015–16 Jul–Sep 1,229 99% 97%
2014–15 Apr–Jun 1,152 99% 97%
2014–15 Jan–Mar 1,188 98% 97%
2014–15 Oct–Dec 799 96% 97%
2014–15 Jul–Sep 1,192 94% 96%
2013–14 Apr–Jun 1,158 96% 96%
2013–14 Jan–Mar 1,108 97% 96%
2013–14 Oct–Dec 873 98% 96%
2013–14 Jul–Sep 859 93% 95%
2012–13 Apr–Jun 1,063 93% 94%
2012–13 Jan–Mar 1,024 96% 95%
2012–13 Oct–Dec 772 96% 95%
2012–13 Jul–Sep 797 94% 94%
2011–12 Apr–Jun 963 97% 94%
2011–12 Jan–Mar 1,246 94% 95%
2011–12 Oct–Dec 995 94% 95%
2011–12 Jul–Sep 1,127 94% 94%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2015–16, 54% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 56%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 3,669 54% 56%
2014–15 3,224 47% 53%
2013–14 3,382 51% 51%
2012–13 3,587 52% 50%
2011–12 3,879 49% 47%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 997 54% 57%
2015–16 Jan–Mar 933 54% 57%
2015–16 Oct–Dec 874 56% 57%
2015–16 Jul–Sep 865 54% 54%
2014–15 Apr–Jun 823 52% 55%
2014–15 Jan–Mar 780 46% 55%
2014–15 Oct–Dec 817 49% 53%
2014–15 Jul–Sep 804 42% 50%
2013–14 Apr–Jun 846 50% 52%
2013–14 Jan–Mar 803 52% 51%
2013–14 Oct–Dec 840 58% 51%
2013–14 Jul–Sep 893 45% 49%
2012–13 Apr–Jun 910 57% 52%
2012–13 Jan–Mar 801 58% 52%
2012–13 Oct–Dec 882 50% 50%
2012–13 Jul–Sep 994 47% 46%
2011–12 Apr–Jun 916 48% 47%
2011–12 Jan–Mar 942 54% 49%
2011–12 Oct–Dec 1,051 45% 49%
2011–12 Jul–Sep 970 49% 45%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2015–16, 95% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 88%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 26,902 95% 88%
2014–15 25,616 94% 90%
2013–14 29,218 94% 90%
2012–13 29,485 92% 89%
2011–12 30,544 93% 89%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 6,616 95% 88%
2015–16 Jan–Mar 6,746 96% 88%
2015–16 Oct–Dec 6,146 96% 88%
2015–16 Jul–Sep 7,394 95% 88%
2014–15 Apr–Jun 6,186 95% 90%
2014–15 Jan–Mar 6,576 94% 90%
2014–15 Oct–Dec 6,075 93% 90%
2014–15 Jul–Sep 6,779 93% 89%
2013–14 Apr–Jun 6,846 95% 90%
2013–14 Jan–Mar 7,334 95% 90%
2013–14 Oct–Dec 7,253 96% 90%
2013–14 Jul–Sep 7,785 92% 89%
2012–13 Apr–Jun 7,433 92% 89%
2012–13 Jan–Mar 7,171 94% 89%
2012–13 Oct–Dec 6,982 92% 89%
2012–13 Jul–Sep 7,899 91% 88%
2011–12 Apr–Jun 7,595 94% 89%
2011–12 Jan–Mar 7,749 93% 90%
2011–12 Oct–Dec 7,465 91% 89%
2011–12 Jul–Sep 7,735 93% 89%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2015–16, the median length of time for all patients to depart this hospital’s emergency department was 1 hour 38 minutes. The length of time until most patients (90%) had departed was 3 hours 59 minutes, compared to its national peer group performance of 5 hours 13 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 30,571 1hr38mins 3hrs59mins 5hrs13mins
2014–15 28,840 1hr43mins 4hrs17mins 5hrs9mins
2013–14 32,600 1hr41mins 4hrs1min 5hrs10mins
2012–13 33,072 1hr55mins 4hrs17mins 5hrs13mins
2011–12 34,423 1hr46mins 4hrs16mins 5hrs19mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 7,613 1hr42mins 4hrs2mins 5hrs16mins
2015–16 Jan–Mar 7,679 1hr35mins 3hrs58mins 5hrs9mins
2015–16 Oct–Dec 7,020 1hr30mins 3hrs57mins 5hrs9mins
2015–16 Jul–Sep 8,259 1hr41mins 3hrs58mins 5hrs16mins
2014–15 Apr–Jun 7,009 1hr35mins 4hrs4mins 5hrs5mins
2014–15 Jan–Mar 7,356 1hr40mins 4hrs17mins 5hrs2mins
2014–15 Oct–Dec 6,892 1hr52mins 4hrs25mins 5hrs8mins
2014–15 Jul–Sep 7,583 1hr44mins 4hrs22mins 5hrs21mins
2013–14 Apr–Jun 7,692 1hr38mins 4hrs3mins 5hrs3mins
2013–14 Jan–Mar 8,137 1hr34mins 3hrs51mins 5hrs9mins
2013–14 Oct–Dec 8,093 1hr33mins 3hrs44mins 5hrs10mins
2013–14 Jul–Sep 8,678 1hr58mins 4hrs25mins 5hrs18mins
2012–13 Apr–Jun 8,343 1hr55mins 4hrs15mins 5hrs10mins
2012–13 Jan–Mar 7,972 1hr50mins 4hrs1min 5hrs7mins
2012–13 Oct–Dec 7,864 1hr51mins 4hrs24mins 5hrs12mins
2012–13 Jul–Sep 8,893 2hrs5mins 4hrs26mins 5hrs23mins
2011–12 Apr–Jun 8,511 1hr44mins 4hrs6mins 5hrs20mins
2011–12 Jan–Mar 8,691 1hr45mins 4hrs8mins 5hrs12mins
2011–12 Oct–Dec 8,516 1hr51mins 4hrs37mins 5hrs17mins
2011–12 Jul–Sep 8,705 1hr45mins 4hrs11mins 5hrs25mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2015–16, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 3 hours 52 minutes. The length of time until most patients (90%) had departed was 7 hours 39 minutes, compared to its national peer group performance of 8 hours 9 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 3,669 3hrs52mins 7hrs39mins 8hrs9mins
2014–15 3,224 4hrs11mins 8hrs38mins 8hrs49mins
2013–14 3,382 3hrs57mins 8hrs42mins 8hrs43mins
2012–13 3,587 3hrs55mins 7hrs16mins 8hrs40mins
2011–12 3,879 4hrs3mins 7hrs1min 9hrs13mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 997 3hrs55mins 7hrs50mins 8hrs10mins
2015–16 Jan–Mar 933 3hrs51mins 7hrs41mins 7hrs51mins
2015–16 Oct–Dec 874 3hrs49mins 7hrs7mins 7hrs51mins
2015–16 Jul–Sep 865 3hrs51mins 8hrs1min 8hrs46mins
2014–15 Apr–Jun 823 3hrs55mins 7hrs17mins 8hrs22mins
2014–15 Jan–Mar 780 4hrs16mins 8hrs28mins 8hrs28mins
2014–15 Oct–Dec 817 4hrs4mins 8hrs48mins 8hrs44mins
2014–15 Jul–Sep 804 4hrs30mins 10hrs15mins 9hrs38mins
2013–14 Apr–Jun 846 4hrs2mins 8hrs15mins 8hrs43mins
2013–14 Jan–Mar 803 3hrs51mins 7hrs58mins 8hrs30mins
2013–14 Oct–Dec 840 3hrs38mins 8hrs24mins 8hrs38mins
2013–14 Jul–Sep 893 4hrs21mins 10hrs14mins 9hrs3mins
2012–13 Apr–Jun 910 3hrs42mins 6hrs54mins 8hrs23mins
2012–13 Jan–Mar 801 3hrs42mins 7hrs13mins 8hrs28mins
2012–13 Oct–Dec 882 4hrs2mins 7hrs36mins 8hrs22mins
2012–13 Jul–Sep 994 4hrs9mins 7hrs30mins 9hrs28mins
2011–12 Apr–Jun 916 4hrs4mins 7hrs10mins 9hrs11mins
2011–12 Jan–Mar 942 3hrs52mins 6hrs49mins 8hrs45mins
2011–12 Oct–Dec 1,051 4hrs15mins 7hrs17mins 9hrs2mins
2011–12 Jul–Sep 970 4hrs2mins 6hrs55mins 10hrs2mins

Time spent in the emergency department (patients discharged)

In 2015–16, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 1 hour 28 minutes. The length of time until most patients (90%) had departed was 3 hours 24 minutes, compared to its national peer group performance of 4 hours 19 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 26,902 1hr28mins 3hrs24mins 4hrs19mins
2014–15 25,616 1hr34mins 3hrs36mins 4hrs5mins
2013–14 29,218 1hr33mins 3hrs26mins 4hrs4mins
2012–13 29,485 1hr47mins 3hrs46mins 4hrs11mins
2011–12 30,544 1hr36mins 3hrs38mins 4hrs6mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 6,616 1hr32mins 3hrs27mins 4hrs22mins
2015–16 Jan–Mar 6,746 1hr26mins 3hrs21mins 4hrs17mins
2015–16 Oct–Dec 6,146 1hr21mins 3hrs18mins 4hrs18mins
2015–16 Jul–Sep 7,394 1hr33mins 3hrs28mins 4hrs20mins
2014–15 Apr–Jun 6,186 1hr25mins 3hrs24mins 4hrs2mins
2014–15 Jan–Mar 6,576 1hr31mins 3hrs35mins 4hrs3mins
2014–15 Oct–Dec 6,075 1hr43mins 3hrs43mins 4hrs3mins
2014–15 Jul–Sep 6,779 1hr36mins 3hrs37mins 4hrs12mins
2013–14 Apr–Jun 6,846 1hr29mins 3hrs23mins 3hrs57mins
2013–14 Jan–Mar 7,334 1hr27mins 3hrs16mins 4hrs4mins
2013–14 Oct–Dec 7,253 1hr26mins 3hrs12mins 4hrs3mins
2013–14 Jul–Sep 7,785 1hr50mins 3hrs47mins 4hrs12mins
2012–13 Apr–Jun 7,433 1hr47mins 3hrs49mins 4hrs10mins
2012–13 Jan–Mar 7,171 1hr43mins 3hrs36mins 4hrs7mins
2012–13 Oct–Dec 6,982 1hr42mins 3hrs43mins 4hrs10mins
2012–13 Jul–Sep 7,899 1hr55mins 3hrs54mins 4hrs15mins
2011–12 Apr–Jun 7,595 1hr34mins 3hrs27mins 4hrs6mins
2011–12 Jan–Mar 7,749 1hr36mins 3hrs36mins 4hrs2mins
2011–12 Oct–Dec 7,465 1hr38mins 3hrs52mins 4hrs8mins
2011–12 Jul–Sep 7,735 1hr36mins 3hrs37mins 4hrs10mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2015–16, 30,571 patients presented to this emergency department for treatment.

Year Number of patients
2015–16 30,571
2014–15 28,840
2013–14 32,600
2012–13 33,072
2011–12 34,423
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 7,613
2015–16 Jan–Mar 7,679
2015–16 Oct–Dec 7,020
2015–16 Jul–Sep 8,259
2014–15 Apr–Jun 7,009
2014–15 Jan–Mar 7,356
2014–15 Oct–Dec 6,892
2014–15 Jul–Sep 7,583
2013–14 Apr–Jun 7,692
2013–14 Jan–Mar 8,137
2013–14 Oct–Dec 8,093
2013–14 Jul–Sep 8,678
2012–13 Apr–Jun 8,343
2012–13 Jan–Mar 7,972
2012–13 Oct–Dec 7,864
2012–13 Jul–Sep 8,893
2011–12 Apr–Jun 8,511
2011–12 Jan–Mar 8,691
2011–12 Oct–Dec 8,516
2011–12 Jul–Sep 8,705

Resuscitation presentations (require treatment immediately)

In 2015–16, 65 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2015–16 65
2014–15 55
2013–14 74
2012–13 110
2011–12 109
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 17
2015–16 Jan–Mar 17
2015–16 Oct–Dec 17
2015–16 Jul–Sep 14
2014–15 Apr–Jun 14
2014–15 Jan–Mar 9
2014–15 Oct–Dec 15
2014–15 Jul–Sep 17
2013–14 Apr–Jun 20
2013–14 Jan–Mar 23
2013–14 Oct–Dec 17
2013–14 Jul–Sep 14
2012–13 Apr–Jun 23
2012–13 Jan–Mar 37
2012–13 Oct–Dec 26
2012–13 Jul–Sep 24
2011–12 Apr–Jun 26
2011–12 Jan–Mar 35
2011–12 Oct–Dec 30
2011–12 Jul–Sep 18

Emergency presentations (require treatment within 10 minutes)

In 2015–16, 2,140 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2015–16 2,140
2014–15 1,900
2013–14 1,967
2012–13 2,187
2011–12 2,331
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 485
2015–16 Jan–Mar 464
2015–16 Oct–Dec 512
2015–16 Jul–Sep 679
2014–15 Apr–Jun 513
2014–15 Jan–Mar 492
2014–15 Oct–Dec 489
2014–15 Jul–Sep 406
2013–14 Apr–Jun 458
2013–14 Jan–Mar 511
2013–14 Oct–Dec 492
2013–14 Jul–Sep 506
2012–13 Apr–Jun 630
2012–13 Jan–Mar 492
2012–13 Oct–Dec 515
2012–13 Jul–Sep 550
2011–12 Apr–Jun 557
2011–12 Jan–Mar 704
2011–12 Oct–Dec 575
2011–12 Jul–Sep 495

Urgent presentations (require treatment within 30 minutes)

In 2015–16, 7,673 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2015–16 7,673
2014–15 7,163
2013–14 9,000
2012–13 10,304
2011–12 11,165
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 1,902
2015–16 Jan–Mar 1,808
2015–16 Oct–Dec 1,855
2015–16 Jul–Sep 2,108
2014–15 Apr–Jun 1,668
2014–15 Jan–Mar 1,777
2014–15 Oct–Dec 1,846
2014–15 Jul–Sep 1,872
2013–14 Apr–Jun 1,884
2013–14 Jan–Mar 2,143
2013–14 Oct–Dec 2,303
2013–14 Jul–Sep 2,670
2012–13 Apr–Jun 2,499
2012–13 Jan–Mar 2,483
2012–13 Oct–Dec 2,569
2012–13 Jul–Sep 2,753
2011–12 Apr–Jun 2,785
2011–12 Jan–Mar 2,744
2011–12 Oct–Dec 2,877
2011–12 Jul–Sep 2,759

Semi-urgent presentations (require treatment within 60 minutes)

In 2015–16, 15,800 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2015–16 15,800
2014–15 15,391
2013–14 17,561
2012–13 16,815
2011–12 16,487
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 4,036
2015–16 Jan–Mar 3,995
2015–16 Oct–Dec 3,540
2015–16 Jul–Sep 4,229
2014–15 Apr–Jun 3,662
2014–15 Jan–Mar 3,890
2014–15 Oct–Dec 3,743
2014–15 Jul–Sep 4,096
2013–14 Apr–Jun 4,172
2013–14 Jan–Mar 4,352
2013–14 Oct–Dec 4,408
2013–14 Jul–Sep 4,629
2012–13 Apr–Jun 4,128
2012–13 Jan–Mar 3,936
2012–13 Oct–Dec 3,982
2012–13 Jul–Sep 4,769
2011–12 Apr–Jun 4,180
2011–12 Jan–Mar 3,962
2011–12 Oct–Dec 4,039
2011–12 Jul–Sep 4,306

Non-urgent presentations (treatment recommended within 120 minutes)

In 2015–16, 4,893 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2015–16 4,893
2014–15 4,331
2013–14 3,998
2012–13 3,656
2011–12 4,331
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 1,173
2015–16 Jan–Mar 1,395
2015–16 Oct–Dec 1,096
2015–16 Jul–Sep 1,229
2014–15 Apr–Jun 1,152
2014–15 Jan–Mar 1,188
2014–15 Oct–Dec 799
2014–15 Jul–Sep 1,192
2013–14 Apr–Jun 1,158
2013–14 Jan–Mar 1,108
2013–14 Oct–Dec 873
2013–14 Jul–Sep 859
2012–13 Apr–Jun 1,063
2012–13 Jan–Mar 1,024
2012–13 Oct–Dec 772
2012–13 Jul–Sep 797
2011–12 Apr–Jun 963
2011–12 Jan–Mar 1,246
2011–12 Oct–Dec 995
2011–12 Jul–Sep 1,127