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Time spent in hospitals and emergency departments

Emergency department

This section shows the percentage of patients arriving at this hospital's emergency department who commenced treatment within the clinically recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Note: the number of patients shown is different to the number of patients for the measure Time in emergency department from arrival to departure.

Resuscitation waiting time (requires treatment immediately)

In 2012–13, 99% of resuscitation patients were treated immediately upon arrival at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2012–13 110 99% 100%
2011–12 108 100% 97%
2010–11 77 100% 96%

Emergency waiting time (requires treatment within 10 minutes)

In 2012–13, 93% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 83%.

Year Number of patients Patients treated within 10 minutes Peer group average
2012–13 2,171 93% 83%
2011–12 2,308 95% 79%
2010–11 1,316 95% 74%

Urgent waiting time (requires treatment within 30 minutes)

In 2012–13, 82% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 78%.

Year Number of patients Patients treated within 30 minutes Peer group average
2012–13 9,935 82% 78%
2011–12 10,739 84% 75%
2010–11 8,948 89% 75%
Year Quarter Patients treated within 30 minutes
2013–14 Oct–Dec 90%
2013–14 Jul–Sep 78%
2012–13 Apr–Jun 80%
2012–13 Jan–Mar 83%
2012–13 Oct–Dec 86%
2012–13 Jul–Sep 80%
2011–12 Apr–Jun 81%
2011–12 Jan–Mar 85%
2011–12 Oct–Dec 84%
2011–12 Jul–Sep 85%
2010–11 Apr–Jun 89%
2010–11 Jan–Mar 86%
2010–11 Oct–Dec 91%
2010–11 Jul–Sep 90%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2012–13, 65% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 81%.

Year Number of patients Patients treated within 60 minutes Peer group average
2012–13 14,161 65% 81%
2011–12 14,141 72% 77%
2010–11 13,754 85% 76%
Year Quarter Patients treated within 60 minutes
2013–14 Oct–Dec 81%
2013–14 Jul–Sep 63%
2012–13 Apr–Jun 65%
2012–13 Jan–Mar 68%
2012–13 Oct–Dec 72%
2012–13 Jul–Sep 57%
2011–12 Apr–Jun 73%
2011–12 Jan–Mar 73%
2011–12 Oct–Dec 70%
2011–12 Jul–Sep 72%
2010–11 Apr–Jun 87%
2010–11 Jan–Mar 77%
2010–11 Oct–Dec 88%
2010–11 Jul–Sep 89%

Non-urgent waiting time (requires treatment within 120 minutes)

In 2012–13, 84% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 94%.

Year Number of patients Patients treated within 120 minutes Peer group average
2012–13 2,195 84% 94%
2011–12 2,694 86% 93%
2010–11 4,204 92% 92%
Year Quarter Patients treated within 120 minutes
2013–14 Oct–Dec 91%
2013–14 Jul–Sep 82%
2012–13 Apr–Jun 80%
2012–13 Jan–Mar 85%
2012–13 Oct–Dec 89%
2012–13 Jul–Sep 83%
2011–12 Apr–Jun 87%
2011–12 Jan–Mar 86%
2011–12 Oct–Dec 88%
2011–12 Jul–Sep 85%
2010–11 Apr–Jun 94%
2010–11 Jan–Mar 89%
2010–11 Oct–Dec 93%
2010–11 Jul–Sep 93%

This section shows the percentage of all patients, admitted patients and discharged patients who depart the emergency department (ED) within four hours of arrival.

Note: the number of patients shown is different to the number of patients for the measure Waiting times for treatment.

Percentage of all patients departing the emergency department within four hours of arrival

In 2012–13, 88% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 78%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 33,072 88% 78%
2011–12 34,423 88% 79%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Oct–Dec 92%
2013–14 Jul–Sep 87%
2012–13 Apr–Jun 88%
2012–13 Jan–Mar 90%
2012–13 Oct–Dec 87%
2012–13 Jul–Sep 86%
2011–12 Apr–Jun 89%
2011–12 Jan–Mar 89%
2011–12 Oct–Dec 85%
2011–12 Jul–Sep 88%

Percentage of resuscitation patients departing the emergency department within four hours of arrival (requires treatment immediately)

In 2012–13, 65% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 52%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 110 65% 52%
2011–12 109 61% 59%

Percentage of emergency patients departing the emergency department within four hours of arrival (requires treatment within 10 minutes)

In 2012–13, 74% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 53%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 2,187 74% 53%
2011–12 2,331 71% 55%

Percentage of urgent patients departing the emergency department within four hours of arrival (requires treatment within 30 minutes)

In 2012–13, 83% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 65%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 10,304 83% 65%
2011–12 11,165 83% 67%

Percentage of semi-urgent patients departing the emergency department within four hours of arrival (requires treatment within 60 minutes)

In 2012–13, 91% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 85%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 16,815 91% 85%
2011–12 16,487 92% 85%

Percentage of non-urgent patients departing the emergency department within four hours of arrival (requires treatment within 120 minutes)

In 2012–13, 95% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 94%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 3,656 95% 94%
2011–12 4,331 95% 95%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2012–13, 52% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 35%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 3,587 52% 35%
2011–12 3,879 49% 40%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Oct–Dec 58%
2013–14 Jul–Sep 45%
2012–13 Apr–Jun 57%
2012–13 Jan–Mar 58%
2012–13 Oct–Dec 50%
2012–13 Jul–Sep 47%
2011–12 Apr–Jun 48%
2011–12 Jan–Mar 54%
2011–12 Oct–Dec 45%
2011–12 Jul–Sep 49%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2012–13, 92% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 85%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 29,485 92% 85%
2011–12 30,544 93% 87%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Oct–Dec 96%
2013–14 Jul–Sep 92%
2012–13 Apr–Jun 92%
2012–13 Jan–Mar 94%
2012–13 Oct–Dec 92%
2012–13 Jul–Sep 91%
2011–12 Apr–Jun 94%
2011–12 Jan–Mar 93%
2011–12 Oct–Dec 91%
2011–12 Jul–Sep 93%

The data presented here relate to the length of time until most admitted patients (90%) departed the emergency department (ED) for admission to a ward in the same hospital.

Time until most admitted patients (90%) departed the emergency department

In 2012–13, the length of time until most admitted patients (90%) departed this hospital's emergency department was 7 hours 16 minutes, compared to its national peer group performance of 13 hours 5 minutes.

Year Number of patients who are admitted Time until most patients (90%) departed ED Peer group average
2012–13 3,587 7 hours 16 mins 13 hours 5 mins
2011–12 3,879 7 hours 1 min 11 hours 23 mins