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Time spent in hospitals and emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2015–16, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2015–16 1,236 100% 100%
2014–15 1,288 100% 100%
2013–14 1,344 100% 100%
2012–13 1,277 100% 100%
2011–12 1,148 100% 100%
Year Quarter Number of patients Patients treated immediately Peer group average
2015–16 Apr–Jun 287 100% 100%
2015–16 Jan–Mar 328 100% 100%
2015–16 Oct–Dec 323 100% 100%
2015–16 Jul–Sep 298 100% 100%
2014–15 Apr–Jun 324 100% 100%
2014–15 Jan–Mar 291 100% 100%
2014–15 Oct–Dec 311 100% 100%
2014–15 Jul–Sep 362 100% 100%
2013–14 Apr–Jun 329 100% 100%
2013–14 Jan–Mar 339 100% 100%
2013–14 Oct–Dec 345 100% 100%
2013–14 Jul–Sep 331 100% 100%
2012–13 Apr–Jun 303 100% 100%
2012–13 Jan–Mar 294 100% 100%
2012–13 Oct–Dec 407 100% 100%
2012–13 Jul–Sep 273 100% 100%
2011–12 Apr–Jun 241 100% 100%
2011–12 Jan–Mar 309 100% 100%
2011–12 Oct–Dec 321 100% 100%
2011–12 Jul–Sep 277 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2015–16, 70% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 73%.

Year Number of patients Patients treated within 10 minutes Peer group average
2015–16 13,763 70% 73%
2014–15 11,975 70% 74%
2013–14 10,541 70% 78%
2012–13 9,367 68% 80%
2011–12 8,785 70% 80%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2015–16 Apr–Jun 3,635 69% 74%
2015–16 Jan–Mar 3,439 70% 73%
2015–16 Oct–Dec 3,293 71% 73%
2015–16 Jul–Sep 3,396 70% 71%
2014–15 Apr–Jun 3,128 71% 75%
2014–15 Jan–Mar 2,946 70% 75%
2014–15 Oct–Dec 3,029 71% 75%
2014–15 Jul–Sep 2,872 69% 73%
2013–14 Apr–Jun 2,876 72% 78%
2013–14 Jan–Mar 2,603 70% 79%
2013–14 Oct–Dec 2,497 70% 79%
2013–14 Jul–Sep 2,565 66% 78%
2012–13 Apr–Jun 2,470 68% 79%
2012–13 Jan–Mar 2,296 67% 81%
2012–13 Oct–Dec 2,275 70% 82%
2012–13 Jul–Sep 2,326 67% 78%
2011–12 Apr–Jun 2,238 69% 81%
2011–12 Jan–Mar 2,186 72% 82%
2011–12 Oct–Dec 2,174 73% 81%
2011–12 Jul–Sep 2,187 67% 76%

Urgent waiting time (requires treatment within 30 minutes)

In 2015–16, 58% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 64%.

Year Number of patients Patients treated within 30 minutes Peer group average
2015–16 36,473 58% 64%
2014–15 33,995 59% 66%
2013–14 33,145 57% 67%
2012–13 30,912 57% 65%
2011–12 27,654 61% 63%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2015–16 Apr–Jun 9,338 56% 64%
2015–16 Jan–Mar 9,081 56% 64%
2015–16 Oct–Dec 8,934 58% 65%
2015–16 Jul–Sep 9,120 60% 62%
2014–15 Apr–Jun 8,624 60% 67%
2014–15 Jan–Mar 8,539 60% 67%
2014–15 Oct–Dec 8,464 58% 66%
2014–15 Jul–Sep 8,368 57% 63%
2013–14 Apr–Jun 8,445 61% 69%
2013–14 Jan–Mar 8,123 58% 69%
2013–14 Oct–Dec 8,310 55% 67%
2013–14 Jul–Sep 8,267 53% 64%
2012–13 Apr–Jun 7,947 57% 66%
2012–13 Jan–Mar 7,554 57% 66%
2012–13 Oct–Dec 7,701 57% 66%
2012–13 Jul–Sep 7,710 58% 60%
2011–12 Apr–Jun 7,548 61% 64%
2011–12 Jan–Mar 6,658 63% 66%
2011–12 Oct–Dec 6,833 64% 64%
2011–12 Jul–Sep 6,615 56% 57%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2015–16, 81% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 74%.

Year Number of patients Patients treated within 60 minutes Peer group average
2015–16 25,475 81% 74%
2014–15 24,697 80% 75%
2013–14 24,381 79% 75%
2012–13 23,808 78% 71%
2011–12 20,995 79% 69%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2015–16 Apr–Jun 5,993 80% 75%
2015–16 Jan–Mar 6,577 82% 74%
2015–16 Oct–Dec 6,692 79% 75%
2015–16 Jul–Sep 6,213 81% 72%
2014–15 Apr–Jun 6,334 82% 76%
2014–15 Jan–Mar 5,990 82% 75%
2014–15 Oct–Dec 6,170 79% 75%
2014–15 Jul–Sep 6,203 78% 72%
2013–14 Apr–Jun 6,325 83% 76%
2013–14 Jan–Mar 6,166 79% 76%
2013–14 Oct–Dec 5,945 79% 75%
2013–14 Jul–Sep 5,945 75% 72%
2012–13 Apr–Jun 6,056 78% 73%
2012–13 Jan–Mar 5,946 79% 73%
2012–13 Oct–Dec 6,003 76% 72%
2012–13 Jul–Sep 5,803 80% 67%
2011–12 Apr–Jun 5,570 81% 71%
2011–12 Jan–Mar 5,459 81% 72%
2011–12 Oct–Dec 5,258 80% 69%
2011–12 Jul–Sep 4,708 71% 63%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2015–16, 96% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 92%.

Year Number of patients Patients treated within 120 minutes Peer group average
2015–16 4,368 96% 92%
2014–15 4,187 95% 92%
2013–14 3,790 96% 92%
2012–13 4,000 96% 90%
2011–12 3,005 94% 88%
Year Quarter Number of patients Patients treated within 120 minutes Peer group average
2015–16 Apr–Jun 1,092 96% 92%
2015–16 Jan–Mar 1,116 96% 92%
2015–16 Oct–Dec 1,115 96% 92%
2015–16 Jul–Sep 1,045 97% 90%
2014–15 Apr–Jun 1,034 97% 92%
2014–15 Jan–Mar 1,032 96% 92%
2014–15 Oct–Dec 1,013 94% 92%
2014–15 Jul–Sep 1,108 94% 90%
2013–14 Apr–Jun 985 96% 92%
2013–14 Jan–Mar 949 96% 92%
2013–14 Oct–Dec 1,007 95% 92%
2013–14 Jul–Sep 849 95% 90%
2012–13 Apr–Jun 859 96% 91%
2012–13 Jan–Mar 980 95% 91%
2012–13 Oct–Dec 1,175 95% 90%
2012–13 Jul–Sep 986 97% 88%
2011–12 Apr–Jun 876 96% 90%
2011–12 Jan–Mar 721 93% 89%
2011–12 Oct–Dec 729 93% 88%
2011–12 Jul–Sep 679 92% 85%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2015–16, 59% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 66%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 82,756 59% 66%
2014–15 77,478 58% 66%
2013–14 74,659 54% 65%
2012–13 70,902 51% 58%
2011–12 63,195 51% 53%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 20,730 57% 66%
2015–16 Jan–Mar 20,930 58% 67%
2015–16 Oct–Dec 20,730 59% 68%
2015–16 Jul–Sep 20,366 62% 64%
2014–15 Apr–Jun 19,722 60% 67%
2014–15 Jan–Mar 19,133 58% 68%
2014–15 Oct–Dec 19,342 56% 66%
2014–15 Jul–Sep 19,281 56% 63%
2013–14 Apr–Jun 19,258 60% 67%
2013–14 Jan–Mar 18,539 56% 67%
2013–14 Oct–Dec 18,493 51% 65%
2013–14 Jul–Sep 18,369 48% 61%
2012–13 Apr–Jun 17,970 50% 61%
2012–13 Jan–Mar 17,492 51% 61%
2012–13 Oct–Dec 17,964 51% 58%
2012–13 Jul–Sep 17,476 51% 52%
2011–12 Apr–Jun 16,815 52% 55%
2011–12 Jan–Mar 15,769 50% 55%
2011–12 Oct–Dec 15,671 52% 53%
2011–12 Jul–Sep 14,940 51% 49%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2015–16, 57% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 58%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 1,236 57% 58%
2014–15 1,288 55% 58%
2013–14 1,344 53% 57%
2012–13 1,277 51% 53%
2011–12 1,148 53% 49%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 287 55% 58%
2015–16 Jan–Mar 328 57% 60%
2015–16 Oct–Dec 323 58% 60%
2015–16 Jul–Sep 298 60% 55%
2014–15 Apr–Jun 324 54% 58%
2014–15 Jan–Mar 291 60% 60%
2014–15 Oct–Dec 311 57% 59%
2014–15 Jul–Sep 362 51% 54%
2013–14 Apr–Jun 329 58% 58%
2013–14 Jan–Mar 339 56% 59%
2013–14 Oct–Dec 345 49% 57%
2013–14 Jul–Sep 331 50% 53%
2012–13 Apr–Jun 303 52% 53%
2012–13 Jan–Mar 294 51% 56%
2012–13 Oct–Dec 407 50% 52%
2012–13 Jul–Sep 273 50% 48%
2011–12 Apr–Jun 241 49% 49%
2011–12 Jan–Mar 309 56% 53%
2011–12 Oct–Dec 321 52% 50%
2011–12 Jul–Sep 277 54% 46%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2015–16, 48% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 54%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 13,786 48% 54%
2014–15 12,003 47% 53%
2013–14 10,560 45% 53%
2012–13 9,391 39% 45%
2011–12 8,819 42% 40%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 3,641 47% 54%
2015–16 Jan–Mar 3,445 47% 56%
2015–16 Oct–Dec 3,299 48% 56%
2015–16 Jul–Sep 3,401 50% 51%
2014–15 Apr–Jun 3,134 49% 55%
2014–15 Jan–Mar 2,950 47% 56%
2014–15 Oct–Dec 3,035 47% 54%
2014–15 Jul–Sep 2,884 45% 49%
2013–14 Apr–Jun 2,880 53% 54%
2013–14 Jan–Mar 2,611 48% 56%
2013–14 Oct–Dec 2,500 40% 54%
2013–14 Jul–Sep 2,569 37% 48%
2012–13 Apr–Jun 2,477 38% 48%
2012–13 Jan–Mar 2,299 40% 49%
2012–13 Oct–Dec 2,283 41% 45%
2012–13 Jul–Sep 2,332 38% 39%
2011–12 Apr–Jun 2,251 42% 41%
2011–12 Jan–Mar 2,195 42% 42%
2011–12 Oct–Dec 2,180 42% 39%
2011–12 Jul–Sep 2,193 44% 36%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2015–16, 52% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 59%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 37,161 52% 59%
2014–15 34,550 50% 59%
2013–14 33,812 46% 58%
2012–13 31,636 42% 49%
2011–12 28,352 43% 43%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 9,539 51% 59%
2015–16 Jan–Mar 9,269 50% 60%
2015–16 Oct–Dec 9,093 51% 61%
2015–16 Jul–Sep 9,260 57% 57%
2014–15 Apr–Jun 8,737 54% 60%
2014–15 Jan–Mar 8,673 50% 60%
2014–15 Oct–Dec 8,608 49% 59%
2014–15 Jul–Sep 8,532 48% 56%
2013–14 Apr–Jun 8,567 52% 61%
2013–14 Jan–Mar 8,291 48% 60%
2013–14 Oct–Dec 8,494 43% 58%
2013–14 Jul–Sep 8,460 40% 53%
2012–13 Apr–Jun 8,100 42% 53%
2012–13 Jan–Mar 7,741 41% 52%
2012–13 Oct–Dec 7,908 43% 49%
2012–13 Jul–Sep 7,887 43% 43%
2011–12 Apr–Jun 7,705 43% 46%
2011–12 Jan–Mar 6,827 42% 46%
2011–12 Oct–Dec 6,982 43% 43%
2011–12 Jul–Sep 6,838 43% 39%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2015–16, 70% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 75%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 26,072 70% 75%
2014–15 25,303 67% 75%
2013–14 24,995 63% 73%
2012–13 24,436 60% 67%
2011–12 21,715 61% 62%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 6,147 69% 75%
2015–16 Jan–Mar 6,728 69% 76%
2015–16 Oct–Dec 6,867 69% 77%
2015–16 Jul–Sep 6,330 72% 74%
2014–15 Apr–Jun 6,467 70% 76%
2014–15 Jan–Mar 6,142 69% 75%
2014–15 Oct–Dec 6,336 66% 75%
2014–15 Jul–Sep 6,358 65% 72%
2013–14 Apr–Jun 6,461 69% 76%
2013–14 Jan–Mar 6,309 64% 75%
2013–14 Oct–Dec 6,107 61% 73%
2013–14 Jul–Sep 6,118 58% 70%
2012–13 Apr–Jun 6,200 61% 70%
2012–13 Jan–Mar 6,127 62% 68%
2012–13 Oct–Dec 6,146 59% 67%
2012–13 Jul–Sep 5,963 60% 61%
2011–12 Apr–Jun 5,711 62% 64%
2011–12 Jan–Mar 5,672 58% 64%
2011–12 Oct–Dec 5,418 62% 62%
2011–12 Jul–Sep 4,914 61% 58%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2015–16, 89% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 89%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 4,501 89% 89%
2014–15 4,334 87% 89%
2013–14 3,948 86% 89%
2012–13 4,162 86% 85%
2011–12 3,161 85% 81%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 1,116 87% 89%
2015–16 Jan–Mar 1,160 89% 89%
2015–16 Oct–Dec 1,148 89% 89%
2015–16 Jul–Sep 1,077 91% 88%
2014–15 Apr–Jun 1,060 89% 89%
2014–15 Jan–Mar 1,077 88% 89%
2014–15 Oct–Dec 1,052 85% 89%
2014–15 Jul–Sep 1,145 85% 87%
2013–14 Apr–Jun 1,021 88% 89%
2013–14 Jan–Mar 989 88% 89%
2013–14 Oct–Dec 1,047 84% 89%
2013–14 Jul–Sep 891 84% 86%
2012–13 Apr–Jun 890 88% 87%
2012–13 Jan–Mar 1,031 86% 87%
2012–13 Oct–Dec 1,220 84% 85%
2012–13 Jul–Sep 1,021 86% 81%
2011–12 Apr–Jun 907 89% 83%
2011–12 Jan–Mar 766 82% 83%
2011–12 Oct–Dec 770 84% 81%
2011–12 Jul–Sep 718 85% 78%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2015–16, 36% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 46%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 36,920 36% 46%
2014–15 32,976 34% 45%
2013–14 30,987 30% 45%
2012–13 27,426 25% 34%
2011–12 24,369 28% 27%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 9,296 35% 46%
2015–16 Jan–Mar 9,255 35% 47%
2015–16 Oct–Dec 9,157 36% 48%
2015–16 Jul–Sep 9,212 40% 43%
2014–15 Apr–Jun 8,327 36% 47%
2014–15 Jan–Mar 8,039 34% 47%
2014–15 Oct–Dec 8,225 34% 46%
2014–15 Jul–Sep 8,385 32% 41%
2013–14 Apr–Jun 8,413 37% 47%
2013–14 Jan–Mar 8,013 34% 48%
2013–14 Oct–Dec 7,391 25% 45%
2013–14 Jul–Sep 7,170 22% 38%
2012–13 Apr–Jun 6,890 23% 38%
2012–13 Jan–Mar 6,638 25% 38%
2012–13 Oct–Dec 7,068 26% 32%
2012–13 Jul–Sep 6,830 26% 26%
2011–12 Apr–Jun 6,587 27% 29%
2011–12 Jan–Mar 5,998 26% 30%
2011–12 Oct–Dec 5,940 30% 27%
2011–12 Jul–Sep 5,844 29% 24%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2015–16, 77% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 80%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 45,834 77% 80%
2014–15 44,500 75% 80%
2013–14 43,670 71% 79%
2012–13 43,474 67% 73%
2011–12 38,823 66% 69%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 11,433 75% 80%
2015–16 Jan–Mar 11,675 76% 80%
2015–16 Oct–Dec 11,573 77% 81%
2015–16 Jul–Sep 11,153 80% 78%
2014–15 Apr–Jun 11,394 78% 82%
2014–15 Jan–Mar 11,094 76% 81%
2014–15 Oct–Dec 11,116 73% 80%
2014–15 Jul–Sep 10,896 74% 78%
2013–14 Apr–Jun 10,845 78% 81%
2013–14 Jan–Mar 10,526 73% 80%
2013–14 Oct–Dec 11,101 68% 79%
2013–14 Jul–Sep 11,198 65% 75%
2012–13 Apr–Jun 11,080 67% 76%
2012–13 Jan–Mar 10,853 67% 75%
2012–13 Oct–Dec 10,895 67% 73%
2012–13 Jul–Sep 10,646 67% 67%
2011–12 Apr–Jun 10,227 68% 70%
2011–12 Jan–Mar 9,771 64% 71%
2011–12 Oct–Dec 9,730 65% 69%
2011–12 Jul–Sep 9,095 66% 65%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2015–16, the median length of time for all patients to depart this hospital’s emergency department was 3 hours 28 minutes. The length of time until most patients (90%) had departed was 8 hours 21 minutes, compared to its national peer group performance of 7 hours 57 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 82,756 3hrs28mins 8hrs21mins 7hrs57mins
2014–15 77,478 3hrs31mins 8hrs46mins 8hrs10mins
2013–14 74,659 3hrs45mins 9hrs29mins 8hrs11mins
2012–13 70,902 3hrs57mins 9hrs49mins 9hrs9mins
2011–12 63,195 3hrs56mins 9hrs46mins 9hrs53mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 20,730 3hrs32mins 8hrs46mins 7hrs59mins
2015–16 Jan–Mar 20,930 3hrs30mins 8hrs20mins 7hrs39mins
2015–16 Oct–Dec 20,730 3hrs27mins 8hrs3mins 7hrs34mins
2015–16 Jul–Sep 20,366 3hrs21mins 8hrs16mins 8hrs40mins
2014–15 Apr–Jun 19,722 3hrs24mins 8hrs7mins 7hrs56mins
2014–15 Jan–Mar 19,133 3hrs29mins 8hrs26mins 7hrs44mins
2014–15 Oct–Dec 19,342 3hrs36mins 8hrs47mins 8hrs1min
2014–15 Jul–Sep 19,281 3hrs38mins 10hrs4mins 9hrs7mins
2013–14 Apr–Jun 19,258 3hrs26mins 8hrs2mins 7hrs56mins
2013–14 Jan–Mar 18,539 3hrs38mins 8hrs46mins 7hrs46mins
2013–14 Oct–Dec 18,493 3hrs55mins 10hrs11mins 8hrs3mins
2013–14 Jul–Sep 18,369 4hrs10mins 10hrs40mins 8hrs58mins
2012–13 Apr–Jun 17,970 3hrs59mins 10hrs14mins 8hrs56mins
2012–13 Jan–Mar 17,492 3hrs57mins 9hrs33mins 8hrs27mins
2012–13 Oct–Dec 17,964 3hrs57mins 9hrs26mins 8hrs50mins
2012–13 Jul–Sep 17,476 3hrs57mins 10hrs6mins 10hrs29mins
2011–12 Apr–Jun 16,815 3hrs52mins 9hrs53mins 9hrs33mins
2011–12 Jan–Mar 15,769 4hrs2mins 10hrs7mins 9hrs14mins
2011–12 Oct–Dec 15,671 3hrs54mins 9hrs22mins 9hrs48mins
2011–12 Jul–Sep 14,940 3hrs55mins 9hrs36mins 11hrs2mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2015–16, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 5 hours 4 minutes. The length of time until most patients (90%) had departed was 12 hours 1 minute, compared to its national peer group performance of 11 hours 21 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 36,920 5hrs4mins 12hrs1min 11hrs21mins
2014–15 32,976 5hrs21mins 13hrs19mins 12hrs0mins
2013–14 30,987 5hrs44mins 14hrs30mins 11hrs51mins
2012–13 27,426 6hrs12mins 14hrs40mins 13hrs42mins
2011–12 24,369 6hrs5mins 14hrs1min 14hrs16mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 9,296 5hrs14mins 12hrs36mins 11hrs22mins
2015–16 Jan–Mar 9,255 5hrs8mins 11hrs43mins 10hrs40mins
2015–16 Oct–Dec 9,157 5hrs5mins 11hrs14mins 10hrs26mins
2015–16 Jul–Sep 9,212 4hrs48mins 12hrs30mins 13hrs12mins
2014–15 Apr–Jun 8,327 5hrs4mins 11hrs36mins 11hrs34mins
2014–15 Jan–Mar 8,039 5hrs20mins 11hrs57mins 10hrs55mins
2014–15 Oct–Dec 8,225 5hrs24mins 13hrs4mins 11hrs29mins
2014–15 Jul–Sep 8,385 5hrs40mins 17hrs12mins 14hrs9mins
2013–14 Apr–Jun 8,413 4hrs59mins 11hrs46mins 11hrs22mins
2013–14 Jan–Mar 8,013 5hrs20mins 13hrs6mins 10hrs57mins
2013–14 Oct–Dec 7,391 6hrs16mins 16hrs16mins 11hrs35mins
2013–14 Jul–Sep 7,170 6hrs51mins 16hrs14mins 13hrs31mins
2012–13 Apr–Jun 6,890 6hrs25mins 15hrs28mins 13hrs22mins
2012–13 Jan–Mar 6,638 6hrs8mins 14hrs15mins 11hrs57mins
2012–13 Oct–Dec 7,068 6hrs0mins 13hrs34mins 12hrs56mins
2012–13 Jul–Sep 6,830 6hrs20mins 15hrs24mins 16hrs35mins
2011–12 Apr–Jun 6,587 6hrs8mins 14hrs46mins 14hrs5mins
2011–12 Jan–Mar 5,998 6hrs22mins 14hrs32mins 13hrs14mins
2011–12 Oct–Dec 5,940 5hrs48mins 12hrs42mins 13hrs43mins
2011–12 Jul–Sep 5,844 6hrs2mins 14hrs2mins 15hrs56mins

Time spent in the emergency department (patients discharged)

In 2015–16, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 2 hours 41 minutes. The length of time until most patients (90%) had departed was 5 hours 13 minutes, compared to its national peer group performance of 5 hours 25 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 45,834 2hrs41mins 5hrs13mins 5hrs25mins
2014–15 44,500 2hrs44mins 5hrs24mins 5hrs20mins
2013–14 43,670 2hrs53mins 6hrs0mins 5hrs31mins
2012–13 43,474 3hrs2mins 6hrs28mins 6hrs10mins
2011–12 38,823 3hrs8mins 6hrs34mins 6hrs34mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 11,433 2hrs47mins 5hrs20mins 5hrs22mins
2015–16 Jan–Mar 11,675 2hrs41mins 5hrs20mins 5hrs22mins
2015–16 Oct–Dec 11,573 2hrs40mins 5hrs13mins 5hrs18mins
2015–16 Jul–Sep 11,153 2hrs35mins 4hrs56mins 5hrs38mins
2014–15 Apr–Jun 11,394 2hrs39mins 5hrs5mins 5hrs9mins
2014–15 Jan–Mar 11,094 2hrs41mins 5hrs23mins 5hrs14mins
2014–15 Oct–Dec 11,116 2hrs49mins 5hrs34mins 5hrs22mins
2014–15 Jul–Sep 10,896 2hrs47mins 5hrs31mins 5hrs36mins
2013–14 Apr–Jun 10,845 2hrs39mins 5hrs13mins 5hrs16mins
2013–14 Jan–Mar 10,526 2hrs50mins 5hrs40mins 5hrs23mins
2013–14 Oct–Dec 11,101 2hrs57mins 6hrs22mins 5hrs31mins
2013–14 Jul–Sep 11,198 3hrs8mins 6hrs42mins 5hrs53mins
2012–13 Apr–Jun 11,080 3hrs1min 6hrs31mins 5hrs52mins
2012–13 Jan–Mar 10,853 3hrs3mins 6hrs31mins 5hrs53mins
2012–13 Oct–Dec 10,895 3hrs4mins 6hrs27mins 6hrs7mins
2012–13 Jul–Sep 10,646 3hrs1min 6hrs23mins 6hrs45mins
2011–12 Apr–Jun 10,227 2hrs57mins 6hrs22mins 6hrs22mins
2011–12 Jan–Mar 9,771 3hrs14mins 6hrs45mins 6hrs21mins
2011–12 Oct–Dec 9,730 3hrs11mins 6hrs31mins 6hrs33mins
2011–12 Jul–Sep 9,095 3hrs8mins 6hrs38mins 6hrs59mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2015–16, 82,756 patients presented to this emergency department for treatment.

Year Number of patients
2015–16 82,756
2014–15 77,478
2013–14 74,659
2012–13 70,902
2011–12 63,195
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 20,730
2015–16 Jan–Mar 20,930
2015–16 Oct–Dec 20,730
2015–16 Jul–Sep 20,366
2014–15 Apr–Jun 19,722
2014–15 Jan–Mar 19,133
2014–15 Oct–Dec 19,342
2014–15 Jul–Sep 19,281
2013–14 Apr–Jun 19,258
2013–14 Jan–Mar 18,539
2013–14 Oct–Dec 18,493
2013–14 Jul–Sep 18,369
2012–13 Apr–Jun 17,970
2012–13 Jan–Mar 17,492
2012–13 Oct–Dec 17,964
2012–13 Jul–Sep 17,476
2011–12 Apr–Jun 16,815
2011–12 Jan–Mar 15,769
2011–12 Oct–Dec 15,671
2011–12 Jul–Sep 14,940

Resuscitation presentations (require treatment immediately)

In 2015–16, 1,236 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2015–16 1,236
2014–15 1,288
2013–14 1,344
2012–13 1,277
2011–12 1,148
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 287
2015–16 Jan–Mar 328
2015–16 Oct–Dec 323
2015–16 Jul–Sep 298
2014–15 Apr–Jun 324
2014–15 Jan–Mar 291
2014–15 Oct–Dec 311
2014–15 Jul–Sep 362
2013–14 Apr–Jun 329
2013–14 Jan–Mar 339
2013–14 Oct–Dec 345
2013–14 Jul–Sep 331
2012–13 Apr–Jun 303
2012–13 Jan–Mar 294
2012–13 Oct–Dec 407
2012–13 Jul–Sep 273
2011–12 Apr–Jun 241
2011–12 Jan–Mar 309
2011–12 Oct–Dec 321
2011–12 Jul–Sep 277

Emergency presentations (require treatment within 10 minutes)

In 2015–16, 13,786 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2015–16 13,786
2014–15 12,003
2013–14 10,560
2012–13 9,391
2011–12 8,819
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 3,641
2015–16 Jan–Mar 3,445
2015–16 Oct–Dec 3,299
2015–16 Jul–Sep 3,401
2014–15 Apr–Jun 3,134
2014–15 Jan–Mar 2,950
2014–15 Oct–Dec 3,035
2014–15 Jul–Sep 2,884
2013–14 Apr–Jun 2,880
2013–14 Jan–Mar 2,611
2013–14 Oct–Dec 2,500
2013–14 Jul–Sep 2,569
2012–13 Apr–Jun 2,477
2012–13 Jan–Mar 2,299
2012–13 Oct–Dec 2,283
2012–13 Jul–Sep 2,332
2011–12 Apr–Jun 2,251
2011–12 Jan–Mar 2,195
2011–12 Oct–Dec 2,180
2011–12 Jul–Sep 2,193

Urgent presentations (require treatment within 30 minutes)

In 2015–16, 37,161 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2015–16 37,161
2014–15 34,550
2013–14 33,812
2012–13 31,636
2011–12 28,352
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 9,539
2015–16 Jan–Mar 9,269
2015–16 Oct–Dec 9,093
2015–16 Jul–Sep 9,260
2014–15 Apr–Jun 8,737
2014–15 Jan–Mar 8,673
2014–15 Oct–Dec 8,608
2014–15 Jul–Sep 8,532
2013–14 Apr–Jun 8,567
2013–14 Jan–Mar 8,291
2013–14 Oct–Dec 8,494
2013–14 Jul–Sep 8,460
2012–13 Apr–Jun 8,100
2012–13 Jan–Mar 7,741
2012–13 Oct–Dec 7,908
2012–13 Jul–Sep 7,887
2011–12 Apr–Jun 7,705
2011–12 Jan–Mar 6,827
2011–12 Oct–Dec 6,982
2011–12 Jul–Sep 6,838

Semi-urgent presentations (require treatment within 60 minutes)

In 2015–16, 26,072 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2015–16 26,072
2014–15 25,303
2013–14 24,995
2012–13 24,436
2011–12 21,715
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 6,147
2015–16 Jan–Mar 6,728
2015–16 Oct–Dec 6,867
2015–16 Jul–Sep 6,330
2014–15 Apr–Jun 6,467
2014–15 Jan–Mar 6,142
2014–15 Oct–Dec 6,336
2014–15 Jul–Sep 6,358
2013–14 Apr–Jun 6,461
2013–14 Jan–Mar 6,309
2013–14 Oct–Dec 6,107
2013–14 Jul–Sep 6,118
2012–13 Apr–Jun 6,200
2012–13 Jan–Mar 6,127
2012–13 Oct–Dec 6,146
2012–13 Jul–Sep 5,963
2011–12 Apr–Jun 5,711
2011–12 Jan–Mar 5,672
2011–12 Oct–Dec 5,418
2011–12 Jul–Sep 4,914

Non-urgent presentations (treatment recommended within 120 minutes)

In 2015–16, 4,501 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2015–16 4,501
2014–15 4,334
2013–14 3,948
2012–13 4,162
2011–12 3,161
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 1,116
2015–16 Jan–Mar 1,160
2015–16 Oct–Dec 1,148
2015–16 Jul–Sep 1,077
2014–15 Apr–Jun 1,060
2014–15 Jan–Mar 1,077
2014–15 Oct–Dec 1,052
2014–15 Jul–Sep 1,145
2013–14 Apr–Jun 1,021
2013–14 Jan–Mar 989
2013–14 Oct–Dec 1,047
2013–14 Jul–Sep 891
2012–13 Apr–Jun 890
2012–13 Jan–Mar 1,031
2012–13 Oct–Dec 1,220
2012–13 Jul–Sep 1,021
2011–12 Apr–Jun 907
2011–12 Jan–Mar 766
2011–12 Oct–Dec 770
2011–12 Jul–Sep 718