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Time spent in hospitals and emergency departments

Emergency department

This section shows the percentage of patients arriving at this hospital's emergency department who commenced treatment within the clinically recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Note: the number of patients shown is different to the number of patients for the measure Time in emergency department from arrival to departure.

Resuscitation waiting time (requires treatment immediately)

In 2013–14, 100% of resuscitation patients were treated immediately upon arrival at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2013–14 1,344 100% 100%
2012–13 1,277 100% 100%
2011–12 1,148 100% 100%
2010–11 851 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2013–14, 70% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 80%.

Year Number of patients Patients treated within 10 minutes Peer group average
2013–14 10,541 70% 80%
2012–13 9,367 68% 81%
2011–12 8,785 70% 80%
2010–11 8,384 72% 78%

Urgent waiting time (requires treatment within 30 minutes)

In 2013–14, 57% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 66%.

Year Number of patients Patients treated within 30 minutes Peer group average
2013–14 33,145 57% 66%
2012–13 30,912 57% 64%
2011–12 27,654 61% 62%
2010–11 26,885 65% 61%
Year Quarter Patients treated within 30 minutes
2013–14 Apr–Jun 61%
2013–14 Jan–Mar 58%
2013–14 Oct–Dec 55%
2013–14 Jul–Sep 53%
2012–13 Apr–Jun 57%
2012–13 Jan–Mar 57%
2012–13 Oct–Dec 57%
2012–13 Jul–Sep 58%
2011–12 Apr–Jun 61%
2011–12 Jan–Mar 63%
2011–12 Oct–Dec 64%
2011–12 Jul–Sep 56%
2010–11 Apr–Jun 57%
2010–11 Jan–Mar 64%
2010–11 Oct–Dec 70%
2010–11 Jul–Sep 67%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2013–14, 79% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 73%.

Year Number of patients Patients treated within 60 minutes Peer group average
2013–14 24,381 79% 73%
2012–13 23,808 78% 70%
2011–12 20,995 79% 68%
2010–11 21,073 78% 66%
Year Quarter Patients treated within 60 minutes
2013–14 Apr–Jun 83%
2013–14 Jan–Mar 79%
2013–14 Oct–Dec 79%
2013–14 Jul–Sep 75%
2012–13 Apr–Jun 78%
2012–13 Jan–Mar 79%
2012–13 Oct–Dec 76%
2012–13 Jul–Sep 80%
2011–12 Apr–Jun 81%
2011–12 Jan–Mar 81%
2011–12 Oct–Dec 80%
2011–12 Jul–Sep 71%
2010–11 Apr–Jun 76%
2010–11 Jan–Mar 77%
2010–11 Oct–Dec 82%
2010–11 Jul–Sep 76%

Non-urgent waiting time (requires treatment within 120 minutes)

In 2013–14, 96% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 91%.

Year Number of patients Patients treated within 120 minutes Peer group average
2013–14 3,790 96% 91%
2012–13 4,000 96% 89%
2011–12 3,005 94% 88%
2010–11 2,660 93% 86%
Year Quarter Patients treated within 120 minutes
2013–14 Apr–Jun 96%
2013–14 Jan–Mar 96%
2013–14 Oct–Dec 95%
2013–14 Jul–Sep 95%
2012–13 Apr–Jun 96%
2012–13 Jan–Mar 95%
2012–13 Oct–Dec 95%
2012–13 Jul–Sep 97%
2011–12 Apr–Jun 96%
2011–12 Jan–Mar 93%
2011–12 Oct–Dec 93%
2011–12 Jul–Sep 92%
2010–11 Apr–Jun 93%
2010–11 Jan–Mar 94%
2010–11 Oct–Dec 95%
2010–11 Jul–Sep 89%

This section shows the percentage of all patients, admitted patients and discharged patients who depart the emergency department (ED) within four hours of arrival.

Note: the number of patients shown is different to the number of patients for the measure Waiting times for treatment.

Percentage of all patients departing the emergency department within four hours of arrival

In 2013–14, 54% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 66%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 74,659 54% 66%
2012–13 70,902 51% 58%
2011–12 63,195 51% 54%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Apr–Jun 60%
2013–14 Jan–Mar 56%
2013–14 Oct–Dec 51%
2013–14 Jul–Sep 48%
2012–13 Apr–Jun 50%
2012–13 Jan–Mar 51%
2012–13 Oct–Dec 51%
2012–13 Jul–Sep 51%
2011–12 Apr–Jun 52%
2011–12 Jan–Mar 50%
2011–12 Oct–Dec 52%
2011–12 Jul–Sep 51%

Percentage of resuscitation patients departing the emergency department within four hours of arrival (requires treatment immediately)

In 2013–14, 53% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 55%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 1,344 53% 55%
2012–13 1,277 51% 51%
2011–12 1,148 53% 48%

Percentage of emergency patients departing the emergency department within four hours of arrival (requires treatment within 10 minutes)

In 2013–14, 45% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 54%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 10,560 45% 54%
2012–13 9,391 39% 45%
2011–12 8,819 42% 40%

Percentage of urgent patients departing the emergency department within four hours of arrival (requires treatment within 30 minutes)

In 2013–14, 46% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 58%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 33,812 46% 58%
2012–13 31,636 42% 49%
2011–12 28,352 43% 44%

Percentage of semi-urgent patients departing the emergency department within four hours of arrival (requires treatment within 60 minutes)

In 2013–14, 63% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 73%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 24,995 63% 73%
2012–13 24,436 60% 66%
2011–12 21,715 61% 62%

Percentage of non-urgent patients departing the emergency department within four hours of arrival (requires treatment within 120 minutes)

In 2013–14, 86% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 89%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 3,948 86% 89%
2012–13 4,162 86% 85%
2011–12 3,161 85% 82%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2013–14, 30% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 44%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 30,987 30% 44%
2012–13 27,426 25% 33%
2011–12 24,369 28% 26%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Apr–Jun 37%
2013–14 Jan–Mar 34%
2013–14 Oct–Dec 25%
2013–14 Jul–Sep 22%
2012–13 Apr–Jun 23%
2012–13 Jan–Mar 25%
2012–13 Oct–Dec 26%
2012–13 Jul–Sep 26%
2011–12 Apr–Jun 27%
2011–12 Jan–Mar 26%
2011–12 Oct–Dec 30%
2011–12 Jul–Sep 29%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2013–14, 71% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 78%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 43,670 71% 78%
2012–13 43,474 67% 71%
2011–12 38,823 66% 70%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Apr–Jun 78%
2013–14 Jan–Mar 73%
2013–14 Oct–Dec 68%
2013–14 Jul–Sep 65%
2012–13 Apr–Jun 67%
2012–13 Jan–Mar 67%
2012–13 Oct–Dec 67%
2012–13 Jul–Sep 67%
2011–12 Apr–Jun 68%
2011–12 Jan–Mar 64%
2011–12 Oct–Dec 65%
2011–12 Jul–Sep 66%

The data presented here relate to the length of time until most admitted patients (90%) departed the emergency department (ED) for admission to a ward in the same hospital.

Time until most admitted patients (90%) departed the emergency department

In 2013–14, the length of time until most admitted patients (90%) departed this hospital's emergency department was 14 hours 30 minutes, compared to its national peer group performance of 12 hours 4 minutes.

Year Number of patients who are admitted Time until most patients (90%) departed ED Peer group average
2013–14 30,987 14 hours 30 mins 12 hours 4 mins
2012–13 27,426 14 hours 40 mins 14 hours 27 mins
2011–12 24,369 14 hours 1 min 14 hours 58 mins