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Time spent in hospitals and emergency departments

Emergency department

This section shows the percentage of patients arriving at this hospital's emergency department who commenced treatment within the clinically recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Note: the number of patients shown is different to the number of patients for the measure Time in emergency department from arrival to departure.

Resuscitation waiting time (requires treatment immediately)

In 2012–13, 100% of resuscitation patients were treated immediately upon arrival at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2012–13 186 100% 100%
2011–12 149 100% 100%
2010–11 131 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2012–13, 75% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 82%.

Year Number of patients Patients treated within 10 minutes Peer group average
2012–13 4,431 75% 82%
2011–12 4,093 78% 82%
2010–11 4,094 80% 82%

Urgent waiting time (requires treatment within 30 minutes)

In 2012–13, 70% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 76%.

Year Number of patients Patients treated within 30 minutes Peer group average
2012–13 11,064 70% 76%
2011–12 10,895 75% 76%
2010–11 11,840 76% 75%
Year Quarter Patients treated within 30 minutes
2013–14 Oct–Dec 30%
2013–14 Jul–Sep 66%
2012–13 Apr–Jun 76%
2012–13 Jan–Mar 71%
2012–13 Oct–Dec 66%
2012–13 Jul–Sep 67%
2011–12 Apr–Jun 69%
2011–12 Jan–Mar 77%
2011–12 Oct–Dec 80%
2011–12 Jul–Sep 74%
2010–11 Apr–Jun 80%
2010–11 Jan–Mar 81%
2010–11 Oct–Dec 72%
2010–11 Jul–Sep 71%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2012–13, 81% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 80%.

Year Number of patients Patients treated within 60 minutes Peer group average
2012–13 22,641 81% 80%
2011–12 24,479 78% 78%
2010–11 26,145 72% 76%
Year Quarter Patients treated within 60 minutes
2013–14 Oct–Dec 60%
2013–14 Jul–Sep 81%
2012–13 Apr–Jun 86%
2012–13 Jan–Mar 80%
2012–13 Oct–Dec 78%
2012–13 Jul–Sep 79%
2011–12 Apr–Jun 82%
2011–12 Jan–Mar 82%
2011–12 Oct–Dec 77%
2011–12 Jul–Sep 72%
2010–11 Apr–Jun 76%
2010–11 Jan–Mar 75%
2010–11 Oct–Dec 69%
2010–11 Jul–Sep 69%

Non-urgent waiting time (requires treatment within 120 minutes)

In 2012–13, 96% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 94%.

Year Number of patients Patients treated within 120 minutes Peer group average
2012–13 2,042 96% 94%
2011–12 1,638 95% 93%
2010–11 96 89% 94%
Year Quarter Patients treated within 120 minutes
2013–14 Oct–Dec 93%
2013–14 Jul–Sep 97%
2012–13 Apr–Jun 99%
2012–13 Jan–Mar 96%
2012–13 Oct–Dec 95%
2012–13 Jul–Sep 93%
2011–12 Apr–Jun 97%
2011–12 Jan–Mar 93%
2011–12 Oct–Dec 96%
2011–12 Jul–Sep 89%
2010–11 Apr–Jun 96%
2010–11 Jan–Mar 81%
2010–11 Oct–Dec 88%
2010–11 Jul–Sep 87%

This section shows the percentage of all patients, admitted patients and discharged patients who depart the emergency department (ED) within four hours of arrival.

Note: the number of patients shown is different to the number of patients for the measure Waiting times for treatment.

Percentage of all patients departing the emergency department within four hours of arrival

In 2012–13, 74% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 78%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 45,052 74% 78%
2011–12 46,280 75% 77%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Oct–Dec 69%
2013–14 Jul–Sep 69%
2012–13 Apr–Jun 77%
2012–13 Jan–Mar 75%
2012–13 Oct–Dec 71%
2012–13 Jul–Sep 74%
2011–12 Apr–Jun 73%
2011–12 Jan–Mar 76%
2011–12 Oct–Dec 77%
2011–12 Jul–Sep 73%

Percentage of resuscitation patients departing the emergency department within four hours of arrival (requires treatment immediately)

In 2012–13, 67% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 61%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 187 67% 61%
2011–12 154 75% 58%

Percentage of emergency patients departing the emergency department within four hours of arrival (requires treatment within 10 minutes)

In 2012–13, 55% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 56%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 4,468 55% 56%
2011–12 4,120 56% 52%

Percentage of urgent patients departing the emergency department within four hours of arrival (requires treatment within 30 minutes)

In 2012–13, 53% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 64%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 11,764 53% 64%
2011–12 11,351 54% 62%

Percentage of semi-urgent patients departing the emergency department within four hours of arrival (requires treatment within 60 minutes)

In 2012–13, 84% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 85%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 25,399 84% 85%
2011–12 27,900 84% 82%

Percentage of non-urgent patients departing the emergency department within four hours of arrival (requires treatment within 120 minutes)

In 2012–13, 97% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 92%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 3,234 97% 92%
2011–12 2,755 96% 91%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2012–13, 32% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 41%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 3,062 32% 41%
2011–12 2,872 33% 37%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Oct–Dec 17%
2013–14 Jul–Sep 23%
2012–13 Apr–Jun 35%
2012–13 Jan–Mar 30%
2012–13 Oct–Dec 31%
2012–13 Jul–Sep 31%
2011–12 Apr–Jun 33%
2011–12 Jan–Mar 35%
2011–12 Oct–Dec 33%
2011–12 Jul–Sep 31%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2012–13, 77% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 84%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2012–13 41,984 77% 84%
2011–12 43,407 78% 83%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Oct–Dec 73%
2013–14 Jul–Sep 73%
2012–13 Apr–Jun 80%
2012–13 Jan–Mar 78%
2012–13 Oct–Dec 73%
2012–13 Jul–Sep 77%
2011–12 Apr–Jun 76%
2011–12 Jan–Mar 79%
2011–12 Oct–Dec 79%
2011–12 Jul–Sep 76%

The data presented here relate to the length of time until most admitted patients (90%) departed the emergency department (ED) for admission to a ward in the same hospital.

Time until most admitted patients (90%) departed the emergency department

In 2012–13, the length of time until most admitted patients (90%) departed this hospital's emergency department was 12 hours 32 minutes, compared to its national peer group performance of 11 hours 52 minutes.

Year Number of patients who are admitted Time until most patients (90%) departed ED Peer group average
2012–13 3,062 12 hours 32 mins 11 hours 52 mins
2011–12 2,872 13 hours 2 mins 12 hours 23 mins