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Time spent in hospitals and emergency departments

Emergency department

This section shows the percentage of patients arriving at this hospital's emergency department who commenced treatment within the clinically recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Note: the number of patients shown is different to the number of patients for the measure Time in emergency department from arrival to departure.

Resuscitation waiting time (requires treatment immediately)

In 2013–14, 100% of resuscitation patients were treated immediately upon arrival at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2013–14 38 100% 100%
2012–13 186 100% 100%
2011–12 149 100% 100%
2010–11 131 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2013–14, 76% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 83%.

Year Number of patients Patients treated within 10 minutes Peer group average
2013–14 708 76% 83%
2012–13 4,431 75% 82%
2011–12 4,093 78% 82%
2010–11 4,094 80% 82%

Urgent waiting time (requires treatment within 30 minutes)

In 2013–14, 66% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 77%.

Year Number of patients Patients treated within 30 minutes Peer group average
2013–14 1,600 66% 77%
2012–13 11,064 70% 76%
2011–12 10,895 75% 76%
2010–11 11,840 76% 75%

In Oct–Dec, 2013 to Apr–Jun, 2014 there were no patients in this triage category.

Year Quarter Patients treated within 30 minutes
In Oct–Dec, 2013 to Apr–Jun, 2014 there were no patients in this triage category.
2013–14 Apr–Jun -
2013–14 Jan–Mar -
2013–14 Oct–Dec -
2013–14 Jul–Sep 66%
2012–13 Apr–Jun 76%
2012–13 Jan–Mar 71%
2012–13 Oct–Dec 66%
2012–13 Jul–Sep 67%
2011–12 Apr–Jun 69%
2011–12 Jan–Mar 77%
2011–12 Oct–Dec 80%
2011–12 Jul–Sep 74%
2010–11 Apr–Jun 80%
2010–11 Jan–Mar 81%
2010–11 Oct–Dec 72%
2010–11 Jul–Sep 71%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2013–14, 81% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 81%.

Year Number of patients Patients treated within 60 minutes Peer group average
2013–14 3,198 81% 81%
2012–13 22,641 81% 80%
2011–12 24,479 78% 78%
2010–11 26,145 72% 76%

In Oct–Dec, 2013 to Apr–Jun, 2014 there were no patients in this triage category.

Year Quarter Patients treated within 60 minutes
In Oct–Dec, 2013 to Apr–Jun, 2014 there were no patients in this triage category.
2013–14 Apr–Jun -
2013–14 Jan–Mar -
2013–14 Oct–Dec -
2013–14 Jul–Sep 81%
2012–13 Apr–Jun 86%
2012–13 Jan–Mar 80%
2012–13 Oct–Dec 78%
2012–13 Jul–Sep 79%
2011–12 Apr–Jun 82%
2011–12 Jan–Mar 82%
2011–12 Oct–Dec 77%
2011–12 Jul–Sep 72%
2010–11 Apr–Jun 76%
2010–11 Jan–Mar 75%
2010–11 Oct–Dec 69%
2010–11 Jul–Sep 69%

Non-urgent waiting time (requires treatment within 120 minutes)

In 2013–14, 97% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 95%.

Year Number of patients Patients treated within 120 minutes Peer group average
2013–14 324 97% 95%
2012–13 2,042 96% 94%
2011–12 1,638 95% 93%
2010–11 96 89% 94%

In Oct–Dec, 2013 to Apr–Jun, 2014 there were no patients in this triage category.

Year Quarter Patients treated within 120 minutes
In Oct–Dec, 2013 to Apr–Jun, 2014 there were no patients in this triage category.
2013–14 Apr–Jun -
2013–14 Jan–Mar -
2013–14 Oct–Dec -
2013–14 Jul–Sep 97%
2012–13 Apr–Jun 99%
2012–13 Jan–Mar 96%
2012–13 Oct–Dec 95%
2012–13 Jul–Sep 93%
2011–12 Apr–Jun 97%
2011–12 Jan–Mar 93%
2011–12 Oct–Dec 96%
2011–12 Jul–Sep 89%
2010–11 Apr–Jun 96%
2010–11 Jan–Mar 81%
2010–11 Oct–Dec 88%
2010–11 Jul–Sep 87%

This section shows the percentage of all patients, admitted patients and discharged patients who depart the emergency department (ED) within four hours of arrival.

Note: the number of patients shown is different to the number of patients for the measure Waiting times for treatment.

Percentage of all patients departing the emergency department within four hours of arrival

In 2013–14, 67% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 79%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 43,813 67% 79%
2012–13 45,052 74% 78%
2011–12 46,280 75% 77%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Apr–Jun 64%
2013–14 Jan–Mar 64%
2013–14 Oct–Dec 69%
2013–14 Jul–Sep 69%
2012–13 Apr–Jun 77%
2012–13 Jan–Mar 75%
2012–13 Oct–Dec 71%
2012–13 Jul–Sep 74%
2011–12 Apr–Jun 73%
2011–12 Jan–Mar 76%
2011–12 Oct–Dec 77%
2011–12 Jul–Sep 73%

Percentage of resuscitation patients departing the emergency department within four hours of arrival (requires treatment immediately)

In 2013–14, 55% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 57%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 150 55% 57%
2012–13 187 67% 61%
2011–12 154 75% 58%

Percentage of emergency patients departing the emergency department within four hours of arrival (requires treatment within 10 minutes)

In 2013–14, 48% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 58%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 4,619 48% 58%
2012–13 4,468 55% 56%
2011–12 4,120 56% 52%

Percentage of urgent patients departing the emergency department within four hours of arrival (requires treatment within 30 minutes)

In 2013–14, 45% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 67%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 12,505 45% 67%
2012–13 11,764 53% 64%
2011–12 11,351 54% 62%

Percentage of semi-urgent patients departing the emergency department within four hours of arrival (requires treatment within 60 minutes)

In 2013–14, 78% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 86%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 23,935 78% 86%
2012–13 25,399 84% 85%
2011–12 27,900 84% 82%

Percentage of non-urgent patients departing the emergency department within four hours of arrival (requires treatment within 120 minutes)

In 2013–14, 94% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 94%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 2,604 94% 94%
2012–13 3,234 97% 92%
2011–12 2,755 96% 91%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2013–14, 14% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 45%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 3,209 14% 45%
2012–13 3,062 32% 41%
2011–12 2,872 33% 37%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Apr–Jun 5%
2013–14 Jan–Mar 12%
2013–14 Oct–Dec 17%
2013–14 Jul–Sep 23%
2012–13 Apr–Jun 35%
2012–13 Jan–Mar 30%
2012–13 Oct–Dec 31%
2012–13 Jul–Sep 31%
2011–12 Apr–Jun 33%
2011–12 Jan–Mar 35%
2011–12 Oct–Dec 33%
2011–12 Jul–Sep 31%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2013–14, 71% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 85%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2013–14 40,219 71% 85%
2012–13 41,984 77% 84%
2011–12 43,407 78% 83%
Year Quarter Patients who departed ED within 4 hours of arrival
2013–14 Apr–Jun 70%
2013–14 Jan–Mar 68%
2013–14 Oct–Dec 73%
2013–14 Jul–Sep 73%
2012–13 Apr–Jun 80%
2012–13 Jan–Mar 78%
2012–13 Oct–Dec 73%
2012–13 Jul–Sep 77%
2011–12 Apr–Jun 76%
2011–12 Jan–Mar 79%
2011–12 Oct–Dec 79%
2011–12 Jul–Sep 76%

The data presented here relate to the length of time until most admitted patients (90%) departed the emergency department (ED) for admission to a ward in the same hospital.

Time until most admitted patients (90%) departed the emergency department

In 2013–14, the length of time until most admitted patients (90%) departed this hospital's emergency department was 20 hours 22 minutes, compared to its national peer group performance of 11 hours 23 minutes.

Year Number of patients who are admitted Time until most patients (90%) departed ED Peer group average
2013–14 3,209 20 hours 22 mins 11 hours 23 mins
2012–13 3,062 12 hours 32 mins 11 hours 52 mins
2011–12 2,872 13 hours 2 mins 12 hours 23 mins