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Time spent in hospitals and emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2015–16, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2015–16 90 100% 100%
2014–15 87 NP† 99%
2013–14 150 NP† 100%
2012–13 186 100% 100%
2011–12 149 100% 99%

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated immediately Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2015–16 Apr–Jun 27 100% 99%
2015–16 Jan–Mar 18 100% 100%
2015–16 Oct–Dec 17 100% 100%
2015–16 Jul–Sep 28 100% 100%
2014–15 Apr–Jun 26 NP† 98%
2014–15 Jan–Mar 25 NP† 99%
2014–15 Oct–Dec 15 NP† 100%
2014–15 Jul–Sep 21 NP† 100%
2013–14 Apr–Jun 32 NP† 100%
2013–14 Jan–Mar 24 NP† 100%
2013–14 Oct–Dec 32 NP† 100%
2013–14 Jul–Sep 62 NP† 100%
2012–13 Apr–Jun 74 100% 100%
2012–13 Jan–Mar 31 100% 100%
2012–13 Oct–Dec 43 100% 100%
2012–13 Jul–Sep 38 100% 100%
2011–12 Apr–Jun 28 100% 99%
2011–12 Jan–Mar 24 100% 98%
2011–12 Oct–Dec 42 100% 98%
2011–12 Jul–Sep 55 100% 99%

Emergency waiting time (requires treatment within 10 minutes)

In 2015–16, 61% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 77%.

Year Number of patients Patients treated within 10 minutes Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2015–16 5,218 61% 77%
2014–15 4,760 NP† 80%
2013–14 4,594 NP† 83%
2012–13 4,431 75% 81%
2011–12 4,093 78% 79%

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 10 minutes Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2015–16 Apr–Jun 1,341 60% 79%
2015–16 Jan–Mar 1,293 61% 78%
2015–16 Oct–Dec 1,284 62% 78%
2015–16 Jul–Sep 1,300 62% 75%
2014–15 Apr–Jun 1,181 NP† 80%
2014–15 Jan–Mar 1,139 NP† 80%
2014–15 Oct–Dec 1,201 NP† 81%
2014–15 Jul–Sep 1,239 NP† 80%
2013–14 Apr–Jun 1,180 NP† 82%
2013–14 Jan–Mar 1,102 NP† 84%
2013–14 Oct–Dec 1,115 NP† 85%
2013–14 Jul–Sep 1,197 NP† 82%
2012–13 Apr–Jun 1,146 79% 83%
2012–13 Jan–Mar 1,083 75% 82%
2012–13 Oct–Dec 1,127 73% 80%
2012–13 Jul–Sep 1,075 73% 77%
2011–12 Apr–Jun 1,152 73% 78%
2011–12 Jan–Mar 902 78% 80%
2011–12 Oct–Dec 961 82% 79%
2011–12 Jul–Sep 1,078 80% 79%

Urgent waiting time (requires treatment within 30 minutes)

In 2015–16, 32% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 65%.

Year Number of patients Patients treated within 30 minutes Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2015–16 12,861 32% 65%
2014–15 12,261 NP† 66%
2013–14 11,744 NP† 68%
2012–13 11,064 70% 66%
2011–12 10,895 75% 67%

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 30 minutes Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2015–16 Apr–Jun 3,103 36% 68%
2015–16 Jan–Mar 3,132 35% 67%
2015–16 Oct–Dec 3,311 28% 65%
2015–16 Jul–Sep 3,315 30% 60%
2014–15 Apr–Jun 2,975 NP† 67%
2014–15 Jan–Mar 2,967 NP† 67%
2014–15 Oct–Dec 3,048 NP† 67%
2014–15 Jul–Sep 3,271 NP† 64%
2013–14 Apr–Jun 2,928 NP† 68%
2013–14 Jan–Mar 2,934 NP† 69%
2013–14 Oct–Dec 3,063 NP† 69%
2013–14 Jul–Sep 2,819 NP† 65%
2012–13 Apr–Jun 2,898 76% 68%
2012–13 Jan–Mar 2,537 71% 67%
2012–13 Oct–Dec 2,838 66% 67%
2012–13 Jul–Sep 2,791 67% 60%
2011–12 Apr–Jun 2,575 69% 65%
2011–12 Jan–Mar 2,495 77% 69%
2011–12 Oct–Dec 2,845 80% 68%
2011–12 Jul–Sep 2,980 74% 66%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2015–16, 59% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 72%.

Year Number of patients Patients treated within 60 minutes Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2015–16 17,820 59% 72%
2014–15 19,990 NP† 73%
2013–14 22,095 NP† 74%
2012–13 22,641 81% 71%
2011–12 24,479 78% 69%

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 60 minutes Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2015–16 Apr–Jun 4,396 60% 74%
2015–16 Jan–Mar 4,517 59% 74%
2015–16 Oct–Dec 4,500 55% 73%
2015–16 Jul–Sep 4,407 60% 69%
2014–15 Apr–Jun 4,948 NP† 74%
2014–15 Jan–Mar 5,006 NP† 73%
2014–15 Oct–Dec 5,132 NP† 73%
2014–15 Jul–Sep 4,904 NP† 71%
2013–14 Apr–Jun 5,268 NP† 75%
2013–14 Jan–Mar 5,627 NP† 74%
2013–14 Oct–Dec 5,732 NP† 75%
2013–14 Jul–Sep 5,468 NP† 70%
2012–13 Apr–Jun 5,737 86% 74%
2012–13 Jan–Mar 5,730 80% 73%
2012–13 Oct–Dec 5,563 78% 72%
2012–13 Jul–Sep 5,611 79% 66%
2011–12 Apr–Jun 5,808 82% 69%
2011–12 Jan–Mar 5,976 82% 70%
2011–12 Oct–Dec 6,626 77% 70%
2011–12 Jul–Sep 6,069 72% 67%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2015–16, 93% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 91%.

Year Number of patients Patients treated within 120 minutes Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2015–16 1,355 93% 91%
2014–15 1,574 NP† 91%
2013–14 2,275 NP† 92%
2012–13 2,042 96% 92%
2011–12 1,638 95% 91%

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 120 minutes Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2015–16 Apr–Jun 346 95% 91%
2015–16 Jan–Mar 420 91% 92%
2015–16 Oct–Dec 296 91% 91%
2015–16 Jul–Sep 293 93% 90%
2014–15 Apr–Jun 386 NP† 92%
2014–15 Jan–Mar 411 NP† 90%
2014–15 Oct–Dec 384 NP† 91%
2014–15 Jul–Sep 393 NP† 91%
2013–14 Apr–Jun 582 NP† 92%
2013–14 Jan–Mar 588 NP† 92%
2013–14 Oct–Dec 614 NP† 93%
2013–14 Jul–Sep 491 NP† 92%
2012–13 Apr–Jun 410 99% 93%
2012–13 Jan–Mar 484 96% 93%
2012–13 Oct–Dec 612 95% 92%
2012–13 Jul–Sep 536 93% 90%
2011–12 Apr–Jun 545 97% 91%
2011–12 Jan–Mar 821 93% 92%
2011–12 Oct–Dec 244 96% 91%
2011–12 Jul–Sep 28 89% 90%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2015–16, 65% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 76%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 40,941 65% 76%
2014–15 41,587 67% 76%
2013–14 43,813 67% 75%
2012–13 45,052 74% 71%
2011–12 46,280 75% 68%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 9,979 67% 77%
2015–16 Jan–Mar 10,333 67% 77%
2015–16 Oct–Dec 10,416 64% 77%
2015–16 Jul–Sep 10,213 64% 73%
2014–15 Apr–Jun 10,258 69% 76%
2014–15 Jan–Mar 10,161 70% 76%
2014–15 Oct–Dec 10,545 68% 76%
2014–15 Jul–Sep 10,623 62% 73%
2013–14 Apr–Jun 10,593 64% 76%
2013–14 Jan–Mar 10,955 64% 77%
2013–14 Oct–Dec 11,241 69% 76%
2013–14 Jul–Sep 11,024 69% 72%
2012–13 Apr–Jun 11,316 77% 74%
2012–13 Jan–Mar 11,063 75% 73%
2012–13 Oct–Dec 11,466 71% 71%
2012–13 Jul–Sep 11,207 74% 66%
2011–12 Apr–Jun 11,368 73% 68%
2011–12 Jan–Mar 11,450 76% 70%
2011–12 Oct–Dec 11,960 77% 68%
2011–12 Jul–Sep 11,502 73% 66%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2015–16, 60% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 58%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 90 60% 58%
2014–15 88 43% 56%
2013–14 150 55% 56%
2012–13 187 67% 53%
2011–12 154 75% 49%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 27 70% 57%
2015–16 Jan–Mar 18 61% 59%
2015–16 Oct–Dec 17 65% 60%
2015–16 Jul–Sep 28 46% 55%
2014–15 Apr–Jun 27 48% 55%
2014–15 Jan–Mar 25 24% 56%
2014–15 Oct–Dec 15 73% 60%
2014–15 Jul–Sep 21 38% 55%
2013–14 Apr–Jun 32 59% 57%
2013–14 Jan–Mar 24 58% 57%
2013–14 Oct–Dec 32 44% 58%
2013–14 Jul–Sep 62 58% 53%
2012–13 Apr–Jun 74 66% 58%
2012–13 Jan–Mar 32 63% 59%
2012–13 Oct–Dec 43 67% 51%
2012–13 Jul–Sep 38 71% 46%
2011–12 Apr–Jun 29 79% 52%
2011–12 Jan–Mar 25 80% 51%
2011–12 Oct–Dec 45 71% 46%
2011–12 Jul–Sep 55 73% 48%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2015–16, 52% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 65%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 5,250 52% 65%
2014–15 4,809 47% 64%
2013–14 4,619 48% 61%
2012–13 4,468 55% 54%
2011–12 4,120 56% 48%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 1,346 52% 65%
2015–16 Jan–Mar 1,302 53% 67%
2015–16 Oct–Dec 1,295 51% 66%
2015–16 Jul–Sep 1,307 50% 61%
2014–15 Apr–Jun 1,211 49% 65%
2014–15 Jan–Mar 1,145 46% 65%
2014–15 Oct–Dec 1,209 48% 65%
2014–15 Jul–Sep 1,244 45% 60%
2013–14 Apr–Jun 1,190 41% 63%
2013–14 Jan–Mar 1,106 47% 65%
2013–14 Oct–Dec 1,119 50% 62%
2013–14 Jul–Sep 1,204 53% 57%
2012–13 Apr–Jun 1,159 58% 58%
2012–13 Jan–Mar 1,090 54% 57%
2012–13 Oct–Dec 1,135 50% 53%
2012–13 Jul–Sep 1,084 58% 49%
2011–12 Apr–Jun 1,161 55% 49%
2011–12 Jan–Mar 907 53% 50%
2011–12 Oct–Dec 966 58% 47%
2011–12 Jul–Sep 1,086 58% 45%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2015–16, 47% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 69%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 13,691 47% 69%
2014–15 12,948 48% 68%
2013–14 12,505 45% 66%
2012–13 11,764 53% 60%
2011–12 11,351 54% 54%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 3,289 49% 70%
2015–16 Jan–Mar 3,324 47% 70%
2015–16 Oct–Dec 3,529 45% 70%
2015–16 Jul–Sep 3,549 46% 65%
2014–15 Apr–Jun 3,126 49% 68%
2014–15 Jan–Mar 3,097 52% 69%
2014–15 Oct–Dec 3,208 48% 69%
2014–15 Jul–Sep 3,517 42% 64%
2013–14 Apr–Jun 3,077 42% 67%
2013–14 Jan–Mar 3,123 44% 69%
2013–14 Oct–Dec 3,251 48% 67%
2013–14 Jul–Sep 3,054 48% 62%
2012–13 Apr–Jun 3,050 58% 64%
2012–13 Jan–Mar 2,705 52% 63%
2012–13 Oct–Dec 3,035 49% 60%
2012–13 Jul–Sep 2,974 52% 54%
2011–12 Apr–Jun 2,770 50% 55%
2011–12 Jan–Mar 2,593 54% 56%
2011–12 Oct–Dec 2,926 58% 54%
2011–12 Jul–Sep 3,062 54% 52%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2015–16, 79% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 81%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 19,855 79% 81%
2014–15 21,737 81% 81%
2013–14 23,935 78% 80%
2012–13 25,399 84% 77%
2011–12 27,900 84% 74%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 4,823 80% 82%
2015–16 Jan–Mar 5,050 80% 81%
2015–16 Oct–Dec 5,103 78% 82%
2015–16 Jul–Sep 4,879 78% 78%
2014–15 Apr–Jun 5,384 83% 81%
2014–15 Jan–Mar 5,377 83% 81%
2014–15 Oct–Dec 5,596 81% 81%
2014–15 Jul–Sep 5,380 77% 79%
2013–14 Apr–Jun 5,652 77% 81%
2013–14 Jan–Mar 6,066 75% 81%
2013–14 Oct–Dec 6,176 81% 81%
2013–14 Jul–Sep 6,041 80% 77%
2012–13 Apr–Jun 6,345 87% 80%
2012–13 Jan–Mar 6,471 85% 78%
2012–13 Oct–Dec 6,331 81% 77%
2012–13 Jul–Sep 6,252 83% 72%
2011–12 Apr–Jun 6,424 83% 74%
2011–12 Jan–Mar 6,605 84% 75%
2011–12 Oct–Dec 7,629 85% 74%
2011–12 Jul–Sep 7,242 83% 71%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2015–16, 94% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 93%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 2,055 94% 93%
2014–15 2,005 95% 92%
2013–14 2,604 94% 92%
2012–13 3,234 97% 92%
2011–12 2,755 96% 90%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 494 94% 93%
2015–16 Jan–Mar 639 94% 93%
2015–16 Oct–Dec 472 95% 93%
2015–16 Jul–Sep 450 94% 91%
2014–15 Apr–Jun 510 96% 92%
2014–15 Jan–Mar 517 95% 91%
2014–15 Oct–Dec 517 97% 91%
2014–15 Jul–Sep 461 93% 92%
2013–14 Apr–Jun 642 93% 93%
2013–14 Jan–Mar 636 92% 93%
2013–14 Oct–Dec 663 95% 93%
2013–14 Jul–Sep 663 95% 91%
2012–13 Apr–Jun 688 98% 93%
2012–13 Jan–Mar 765 98% 92%
2012–13 Oct–Dec 922 96% 91%
2012–13 Jul–Sep 859 96% 90%
2011–12 Apr–Jun 984 97% 91%
2011–12 Jan–Mar 1,320 96% 91%
2011–12 Oct–Dec 394 97% 91%
2011–12 Jul–Sep 57 93% 88%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2015–16, 29% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 60%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 5,222 29% 60%
2014–15 4,386 3% 55%
2013–14 3,209 14% 50%
2012–13 3,062 32% 39%
2011–12 2,872 33% 30%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 1,273 28% 61%
2015–16 Jan–Mar 1,212 31% 62%
2015–16 Oct–Dec 1,331 29% 62%
2015–16 Jul–Sep 1,406 28% 54%
2014–15 Apr–Jun 1,095 4% 56%
2014–15 Jan–Mar 1,034 4% 57%
2014–15 Oct–Dec 1,062 3% 57%
2014–15 Jul–Sep 1,195 3% 50%
2013–14 Apr–Jun 931 5% 53%
2013–14 Jan–Mar 750 12% 55%
2013–14 Oct–Dec 751 17% 51%
2013–14 Jul–Sep 777 23% 42%
2012–13 Apr–Jun 817 35% 45%
2012–13 Jan–Mar 771 30% 44%
2012–13 Oct–Dec 688 31% 38%
2012–13 Jul–Sep 786 31% 30%
2011–12 Apr–Jun 771 33% 31%
2011–12 Jan–Mar 688 35% 33%
2011–12 Oct–Dec 656 33% 29%
2011–12 Jul–Sep 757 31% 27%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2015–16, 71% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 81%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 35,550 71% 81%
2014–15 36,956 75% 82%
2013–14 40,219 71% 82%
2012–13 41,984 77% 79%
2011–12 43,407 78% 79%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 8,656 73% 82%
2015–16 Jan–Mar 9,044 72% 82%
2015–16 Oct–Dec 9,076 70% 82%
2015–16 Jul–Sep 8,774 69% 79%
2014–15 Apr–Jun 9,119 77% 83%
2014–15 Jan–Mar 9,070 77% 83%
2014–15 Oct–Dec 9,438 75% 83%
2014–15 Jul–Sep 9,329 70% 81%
2013–14 Apr–Jun 9,608 70% 83%
2013–14 Jan–Mar 10,129 68% 83%
2013–14 Oct–Dec 10,366 73% 83%
2013–14 Jul–Sep 10,116 73% 80%
2012–13 Apr–Jun 10,497 80% 82%
2012–13 Jan–Mar 10,292 78% 81%
2012–13 Oct–Dec 10,774 73% 79%
2012–13 Jul–Sep 10,421 77% 75%
2011–12 Apr–Jun 10,596 76% 80%
2011–12 Jan–Mar 10,762 79% 81%
2011–12 Oct–Dec 11,304 79% 80%
2011–12 Jul–Sep 10,745 76% 77%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2015–16, the median length of time for all patients to depart this hospital’s emergency department was 2 hours 58 minutes. The length of time until most patients (90%) had departed was 7 hours 55 minutes, compared to its national peer group performance of 6 hours 21 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 40,941 2hrs58mins 7hrs55mins 6hrs21mins
2014–15 41,587 2hrs48mins 8hrs44mins 6hrs30mins
2013–14 43,813 2hrs53mins 7hrs47mins 6hrs31mins
2012–13 45,052 2hrs22mins 6hrs30mins 7hrs3mins
2011–12 46,280 2hrs21mins 6hrs19mins 7hrs33mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 9,979 2hrs55mins 7hrs32mins 6hrs14mins
2015–16 Jan–Mar 10,333 2hrs54mins 7hrs46mins 6hrs6mins
2015–16 Oct–Dec 10,416 3hrs2mins 7hrs57mins 6hrs7mins
2015–16 Jul–Sep 10,213 3hrs3mins 8hrs17mins 6hrs56mins
2014–15 Apr–Jun 10,258 2hrs36mins 8hrs18mins 6hrs25mins
2014–15 Jan–Mar 10,161 2hrs38mins 8hrs2mins 6hrs16mins
2014–15 Oct–Dec 10,545 2hrs47mins 8hrs40mins 6hrs22mins
2014–15 Jul–Sep 10,623 3hrs9mins 9hrs54mins 7hrs0mins
2013–14 Apr–Jun 10,593 3hrs4mins 8hrs29mins 6hrs27mins
2013–14 Jan–Mar 10,955 3hrs5mins 7hrs56mins 6hrs12mins
2013–14 Oct–Dec 11,241 2hrs46mins 7hrs37mins 6hrs21mins
2013–14 Jul–Sep 11,024 2hrs39mins 7hrs21mins 7hrs4mins
2012–13 Apr–Jun 11,316 2hrs13mins 6hrs3mins 6hrs38mins
2012–13 Jan–Mar 11,063 2hrs17mins 6hrs25mins 6hrs41mins
2012–13 Oct–Dec 11,466 2hrs31mins 6hrs55mins 6hrs58mins
2012–13 Jul–Sep 11,207 2hrs26mins 6hrs34mins 7hrs55mins
2011–12 Apr–Jun 11,368 2hrs23mins 6hrs32mins 7hrs33mins
2011–12 Jan–Mar 11,450 2hrs15mins 6hrs19mins 7hrs14mins
2011–12 Oct–Dec 11,960 2hrs16mins 5hrs59mins 7hrs30mins
2011–12 Jul–Sep 11,502 2hrs31mins 6hrs26mins 7hrs52mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2015–16, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 5 hours 34 minutes. The length of time until most patients (90%) had departed was 15 hours 36 minutes, compared to its national peer group performance of 8 hours 45 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 5,222 5hrs34mins 15hrs36mins 8hrs45mins
2014–15 4,386 8hrs39mins 23hrs30mins 10hrs16mins
2013–14 3,209 7hrs1min 20hrs22mins 10hrs47mins
2012–13 3,062 5hrs18mins 12hrs32mins 12hrs0mins
2011–12 2,872 5hrs22mins 13hrs2mins 13hrs3mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 1,273 5hrs36mins 15hrs40mins 8hrs39mins
2015–16 Jan–Mar 1,212 5hrs28mins 14hrs3mins 8hrs8mins
2015–16 Oct–Dec 1,331 5hrs22mins 15hrs3mins 8hrs8mins
2015–16 Jul–Sep 1,406 5hrs48mins 17hrs47mins 10hrs5mins
2014–15 Apr–Jun 1,095 7hrs55mins 21hrs32mins 9hrs37mins
2014–15 Jan–Mar 1,034 7hrs58mins 23hrs34mins 9hrs12mins
2014–15 Oct–Dec 1,062 8hrs53mins 23hrs32mins 9hrs56mins
2014–15 Jul–Sep 1,195 9hrs34mins 25hrs59mins 13hrs2mins
2013–14 Apr–Jun 931 8hrs11mins 23hrs1min 10hrs47mins
2013–14 Jan–Mar 750 7hrs1min 21hrs4mins 9hrs45mins
2013–14 Oct–Dec 751 6hrs33mins 18hrs4mins 10hrs4mins
2013–14 Jul–Sep 777 6hrs9mins 15hrs11mins 12hrs41mins
2012–13 Apr–Jun 817 4hrs51mins 10hrs21mins 10hrs53mins
2012–13 Jan–Mar 771 5hrs10mins 12hrs10mins 10hrs38mins
2012–13 Oct–Dec 688 5hrs36mins 13hrs31mins 11hrs25mins
2012–13 Jul–Sep 786 5hrs41mins 14hrs18mins 15hrs41mins
2011–12 Apr–Jun 771 5hrs31mins 12hrs30mins 13hrs14mins
2011–12 Jan–Mar 688 5hrs9mins 13hrs54mins 12hrs0mins
2011–12 Oct–Dec 656 5hrs18mins 12hrs24mins 12hrs40mins
2011–12 Jul–Sep 757 5hrs29mins 14hrs9mins 14hrs26mins

Time spent in the emergency department (patients discharged)

In 2015–16, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 2 hours 42 minutes. The length of time until most patients (90%) had departed was 6 hours 50 minutes, compared to its national peer group performance of 5 hours 22 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 35,550 2hrs42mins 6hrs50mins 5hrs22mins
2014–15 36,956 2hrs31mins 6hrs10mins 5hrs12mins
2013–14 40,219 2hrs42mins 6hrs48mins 5hrs10mins
2012–13 41,984 2hrs14mins 5hrs57mins 5hrs33mins
2011–12 43,407 2hrs15mins 5hrs49mins 5hrs23mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 8,656 2hrs39mins 6hrs27mins 5hrs14mins
2015–16 Jan–Mar 9,044 2hrs38mins 6hrs49mins 5hrs14mins
2015–16 Oct–Dec 9,076 2hrs46mins 6hrs59mins 5hrs16mins
2015–16 Jul–Sep 8,774 2hrs44mins 7hrs4mins 5hrs43mins
2014–15 Apr–Jun 9,119 2hrs18mins 6hrs6mins 5hrs6mins
2014–15 Jan–Mar 9,070 2hrs23mins 5hrs52mins 5hrs9mins
2014–15 Oct–Dec 9,438 2hrs30mins 5hrs59mins 5hrs9mins
2014–15 Jul–Sep 9,329 2hrs50mins 6hrs44mins 5hrs23mins
2013–14 Apr–Jun 9,608 2hrs50mins 6hrs46mins 5hrs5mins
2013–14 Jan–Mar 10,129 2hrs54mins 7hrs3mins 5hrs2mins
2013–14 Oct–Dec 10,366 2hrs36mins 6hrs46mins 5hrs5mins
2013–14 Jul–Sep 10,116 2hrs30mins 6hrs33mins 5hrs25mins
2012–13 Apr–Jun 10,497 2hrs5mins 5hrs33mins 5hrs11mins
2012–13 Jan–Mar 10,292 2hrs9mins 5hrs50mins 5hrs22mins
2012–13 Oct–Dec 10,774 2hrs24mins 6hrs29mins 5hrs34mins
2012–13 Jul–Sep 10,421 2hrs19mins 5hrs52mins 6hrs0mins
2011–12 Apr–Jun 10,596 2hrs16mins 5hrs59mins 5hrs22mins
2011–12 Jan–Mar 10,762 2hrs9mins 5hrs48mins 5hrs11mins
2011–12 Oct–Dec 11,304 2hrs11mins 5hrs32mins 5hrs20mins
2011–12 Jul–Sep 10,745 2hrs24mins 5hrs56mins 5hrs39mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2015–16, 40,941 patients presented to this emergency department for treatment.

Year Number of patients
2015–16 40,941
2014–15 41,587
2013–14 43,813
2012–13 45,052
2011–12 46,280
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 9,979
2015–16 Jan–Mar 10,333
2015–16 Oct–Dec 10,416
2015–16 Jul–Sep 10,213
2014–15 Apr–Jun 10,258
2014–15 Jan–Mar 10,161
2014–15 Oct–Dec 10,545
2014–15 Jul–Sep 10,623
2013–14 Apr–Jun 10,593
2013–14 Jan–Mar 10,955
2013–14 Oct–Dec 11,241
2013–14 Jul–Sep 11,024
2012–13 Apr–Jun 11,316
2012–13 Jan–Mar 11,063
2012–13 Oct–Dec 11,466
2012–13 Jul–Sep 11,207
2011–12 Apr–Jun 11,368
2011–12 Jan–Mar 11,450
2011–12 Oct–Dec 11,960
2011–12 Jul–Sep 11,502

Resuscitation presentations (require treatment immediately)

In 2015–16, 90 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2015–16 90
2014–15 88
2013–14 150
2012–13 187
2011–12 154
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 27
2015–16 Jan–Mar 18
2015–16 Oct–Dec 17
2015–16 Jul–Sep 28
2014–15 Apr–Jun 27
2014–15 Jan–Mar 25
2014–15 Oct–Dec 15
2014–15 Jul–Sep 21
2013–14 Apr–Jun 32
2013–14 Jan–Mar 24
2013–14 Oct–Dec 32
2013–14 Jul–Sep 62
2012–13 Apr–Jun 74
2012–13 Jan–Mar 32
2012–13 Oct–Dec 43
2012–13 Jul–Sep 38
2011–12 Apr–Jun 29
2011–12 Jan–Mar 25
2011–12 Oct–Dec 45
2011–12 Jul–Sep 55

Emergency presentations (require treatment within 10 minutes)

In 2015–16, 5,250 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2015–16 5,250
2014–15 4,809
2013–14 4,619
2012–13 4,468
2011–12 4,120
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 1,346
2015–16 Jan–Mar 1,302
2015–16 Oct–Dec 1,295
2015–16 Jul–Sep 1,307
2014–15 Apr–Jun 1,211
2014–15 Jan–Mar 1,145
2014–15 Oct–Dec 1,209
2014–15 Jul–Sep 1,244
2013–14 Apr–Jun 1,190
2013–14 Jan–Mar 1,106
2013–14 Oct–Dec 1,119
2013–14 Jul–Sep 1,204
2012–13 Apr–Jun 1,159
2012–13 Jan–Mar 1,090
2012–13 Oct–Dec 1,135
2012–13 Jul–Sep 1,084
2011–12 Apr–Jun 1,161
2011–12 Jan–Mar 907
2011–12 Oct–Dec 966
2011–12 Jul–Sep 1,086

Urgent presentations (require treatment within 30 minutes)

In 2015–16, 13,691 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2015–16 13,691
2014–15 12,948
2013–14 12,505
2012–13 11,764
2011–12 11,351
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 3,289
2015–16 Jan–Mar 3,324
2015–16 Oct–Dec 3,529
2015–16 Jul–Sep 3,549
2014–15 Apr–Jun 3,126
2014–15 Jan–Mar 3,097
2014–15 Oct–Dec 3,208
2014–15 Jul–Sep 3,517
2013–14 Apr–Jun 3,077
2013–14 Jan–Mar 3,123
2013–14 Oct–Dec 3,251
2013–14 Jul–Sep 3,054
2012–13 Apr–Jun 3,050
2012–13 Jan–Mar 2,705
2012–13 Oct–Dec 3,035
2012–13 Jul–Sep 2,974
2011–12 Apr–Jun 2,770
2011–12 Jan–Mar 2,593
2011–12 Oct–Dec 2,926
2011–12 Jul–Sep 3,062

Semi-urgent presentations (require treatment within 60 minutes)

In 2015–16, 19,855 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2015–16 19,855
2014–15 21,737
2013–14 23,935
2012–13 25,399
2011–12 27,900
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 4,823
2015–16 Jan–Mar 5,050
2015–16 Oct–Dec 5,103
2015–16 Jul–Sep 4,879
2014–15 Apr–Jun 5,384
2014–15 Jan–Mar 5,377
2014–15 Oct–Dec 5,596
2014–15 Jul–Sep 5,380
2013–14 Apr–Jun 5,652
2013–14 Jan–Mar 6,066
2013–14 Oct–Dec 6,176
2013–14 Jul–Sep 6,041
2012–13 Apr–Jun 6,345
2012–13 Jan–Mar 6,471
2012–13 Oct–Dec 6,331
2012–13 Jul–Sep 6,252
2011–12 Apr–Jun 6,424
2011–12 Jan–Mar 6,605
2011–12 Oct–Dec 7,629
2011–12 Jul–Sep 7,242

Non-urgent presentations (treatment recommended within 120 minutes)

In 2015–16, 2,055 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2015–16 2,055
2014–15 2,005
2013–14 2,604
2012–13 3,234
2011–12 2,755
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 494
2015–16 Jan–Mar 639
2015–16 Oct–Dec 472
2015–16 Jul–Sep 450
2014–15 Apr–Jun 510
2014–15 Jan–Mar 517
2014–15 Oct–Dec 517
2014–15 Jul–Sep 461
2013–14 Apr–Jun 642
2013–14 Jan–Mar 636
2013–14 Oct–Dec 663
2013–14 Jul–Sep 663
2012–13 Apr–Jun 688
2012–13 Jan–Mar 765
2012–13 Oct–Dec 922
2012–13 Jul–Sep 859
2011–12 Apr–Jun 984
2011–12 Jan–Mar 1,320
2011–12 Oct–Dec 394
2011–12 Jul–Sep 57