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More than 500 beds
This hospital has an emergency department
This is a public hospital

Royal Prince Alfred Hospital

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2017–18, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2017–18 664 100% 100%
2016–17 452 100% 100%
2015–16 410 100% 100%
2014–15 395 100% 100%
2013–14 451 100% 100%
2012–13 465 100% 100%
2011–12 388 100% 100%
Year Quarter Number of patients Patients treated immediately Peer group average
2017–18 Apr–Jun 203 100% 100%
2017–18 Jan–Mar 174 100% 100%
2017–18 Oct–Dec 138 100% 100%
2017–18 Jul–Sep 149 100% 100%
2016–17 Apr–Jun 117 100% 100%
2016–17 Jan–Mar 105 100% 100%
2016–17 Oct–Dec 103 100% 100%
2016–17 Jul–Sep 127 100% 100%
2015–16 Apr–Jun 126 100% 100%
2015–16 Jan–Mar 104 100% 100%
2015–16 Oct–Dec 78 100% 100%
2015–16 Jul–Sep 102 100% 100%
2014–15 Apr–Jun 92 100% 100%
2014–15 Jan–Mar 104 100% 100%
2014–15 Oct–Dec 81 100% 100%
2014–15 Jul–Sep 118 100% 100%
2013–14 Apr–Jun 107 100% 100%
2013–14 Jan–Mar 92 100% 100%
2013–14 Oct–Dec 120 100% 100%
2013–14 Jul–Sep 132 100% 100%
2012–13 Apr–Jun 109 100% 100%
2012–13 Jan–Mar 119 100% 100%
2012–13 Oct–Dec 120 100% 100%
2012–13 Jul–Sep 117 100% 100%
2011–12 Apr–Jun 91 100% 100%
2011–12 Jan–Mar 73 100% 100%
2011–12 Oct–Dec 105 100% 100%
2011–12 Jul–Sep 119 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 78% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 70%.

Year Number of patients Patients treated within 10 minutes Peer group average
2017–18 12,706 78% 70%
2016–17 11,388 79% 71%
2015–16 11,786 73% 73%
2014–15 12,942 64% 74%
2013–14 13,233 65% 78%
2012–13 13,112 67% 80%
2011–12 8,440 78% 80%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2017–18 Apr–Jun 3,158 82% 71%
2017–18 Jan–Mar 3,162 79% 72%
2017–18 Oct–Dec 3,153 78% 71%
2017–18 Jul–Sep 3,233 75% 68%
2016–17 Apr–Jun 2,902 79% 71%
2016–17 Jan–Mar 2,914 82% 70%
2016–17 Oct–Dec 2,835 79% 71%
2016–17 Jul–Sep 2,737 77% 70%
2015–16 Apr–Jun 2,620 80% 74%
2015–16 Jan–Mar 2,580 79% 73%
2015–16 Oct–Dec 3,302 69% 73%
2015–16 Jul–Sep 3,284 68% 71%
2014–15 Apr–Jun 3,358 60% 75%
2014–15 Jan–Mar 3,147 64% 75%
2014–15 Oct–Dec 3,122 66% 75%
2014–15 Jul–Sep 3,315 66% 73%
2013–14 Apr–Jun 3,314 69% 78%
2013–14 Jan–Mar 3,180 63% 79%
2013–14 Oct–Dec 3,236 64% 79%
2013–14 Jul–Sep 3,503 64% 78%
2012–13 Apr–Jun 3,449 68% 79%
2012–13 Jan–Mar 3,219 70% 81%
2012–13 Oct–Dec 3,288 69% 82%
2012–13 Jul–Sep 3,156 62% 78%
2011–12 Apr–Jun 2,841 73% 81%
2011–12 Jan–Mar 1,992 80% 82%
2011–12 Oct–Dec 1,971 81% 81%
2011–12 Jul–Sep 1,636 81% 76%

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 67% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 59%.

Year Number of patients Patients treated within 30 minutes Peer group average
2017–18 39,239 67% 59%
2016–17 38,729 69% 61%
2015–16 34,632 70% 64%
2014–15 32,067 60% 66%
2013–14 32,302 58% 67%
2012–13 30,180 53% 65%
2011–12 27,736 63% 63%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2017–18 Apr–Jun 9,687 70% 63%
2017–18 Jan–Mar 9,587 68% 61%
2017–18 Oct–Dec 9,825 68% 60%
2017–18 Jul–Sep 10,140 62% 55%
2016–17 Apr–Jun 9,738 68% 63%
2016–17 Jan–Mar 9,852 68% 61%
2016–17 Oct–Dec 9,791 71% 61%
2016–17 Jul–Sep 9,348 70% 59%
2015–16 Apr–Jun 9,082 73% 64%
2015–16 Jan–Mar 9,121 70% 64%
2015–16 Oct–Dec 8,434 70% 65%
2015–16 Jul–Sep 7,995 67% 62%
2014–15 Apr–Jun 8,068 63% 67%
2014–15 Jan–Mar 7,856 61% 67%
2014–15 Oct–Dec 8,000 61% 66%
2014–15 Jul–Sep 8,143 56% 63%
2013–14 Apr–Jun 8,237 61% 69%
2013–14 Jan–Mar 8,114 59% 69%
2013–14 Oct–Dec 8,110 57% 67%
2013–14 Jul–Sep 7,841 54% 64%
2012–13 Apr–Jun 7,748 58% 66%
2012–13 Jan–Mar 7,547 54% 66%
2012–13 Oct–Dec 7,745 52% 66%
2012–13 Jul–Sep 7,140 46% 60%
2011–12 Apr–Jun 7,166 57% 64%
2011–12 Jan–Mar 7,198 64% 66%
2011–12 Oct–Dec 7,245 66% 64%
2011–12 Jul–Sep 6,127 65% 57%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 75% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 71%.

Year Number of patients Patients treated within 60 minutes Peer group average
2017–18 19,338 75% 71%
2016–17 19,031 78% 73%
2015–16 20,889 77% 74%
2014–15 20,193 71% 75%
2013–14 19,479 68% 75%
2012–13 18,402 62% 71%
2011–12 21,209 70% 69%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2017–18 Apr–Jun 4,956 80% 74%
2017–18 Jan–Mar 5,006 76% 72%
2017–18 Oct–Dec 4,726 74% 71%
2017–18 Jul–Sep 4,650 72% 67%
2016–17 Apr–Jun 4,465 78% 75%
2016–17 Jan–Mar 4,770 77% 73%
2016–17 Oct–Dec 5,047 78% 73%
2016–17 Jul–Sep 4,749 78% 70%
2015–16 Apr–Jun 5,061 79% 75%
2015–16 Jan–Mar 5,601 78% 74%
2015–16 Oct–Dec 5,245 77% 75%
2015–16 Jul–Sep 4,982 75% 72%
2014–15 Apr–Jun 4,694 72% 76%
2014–15 Jan–Mar 5,422 72% 75%
2014–15 Oct–Dec 5,407 68% 75%
2014–15 Jul–Sep 4,670 70% 72%
2013–14 Apr–Jun 4,977 71% 76%
2013–14 Jan–Mar 5,103 69% 76%
2013–14 Oct–Dec 4,780 69% 75%
2013–14 Jul–Sep 4,619 65% 72%
2012–13 Apr–Jun 4,357 69% 73%
2012–13 Jan–Mar 4,566 64% 73%
2012–13 Oct–Dec 4,612 61% 72%
2012–13 Jul–Sep 4,867 57% 67%
2011–12 Apr–Jun 4,907 69% 71%
2011–12 Jan–Mar 5,643 70% 72%
2011–12 Oct–Dec 5,299 71% 69%
2011–12 Jul–Sep 5,360 70% 63%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2017–18, 92% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 90%.

Year Number of patients Patients treated within 120 minutes Peer group average
2017–18 2,070 92% 90%
2016–17 1,369 92% 92%
2015–16 2,201 87% 92%
2014–15 1,917 89% 92%
2013–14 2,009 89% 92%
2012–13 1,904 86% 90%
2011–12 4,216 86% 88%
Year Quarter Number of patients Patients treated within 120 minutes Peer group average
2017–18 Apr–Jun 595 92% 91%
2017–18 Jan–Mar 726 91% 90%
2017–18 Oct–Dec 427 93% 91%
2017–18 Jul–Sep 322 90% 89%
2016–17 Apr–Jun 354 92% 93%
2016–17 Jan–Mar 345 93% 92%
2016–17 Oct–Dec 330 90% 91%
2016–17 Jul–Sep 340 91% 90%
2015–16 Apr–Jun 413 89% 92%
2015–16 Jan–Mar 582 83% 92%
2015–16 Oct–Dec 619 89% 92%
2015–16 Jul–Sep 587 89% 90%
2014–15 Apr–Jun 402 88% 92%
2014–15 Jan–Mar 583 87% 92%
2014–15 Oct–Dec 543 91% 92%
2014–15 Jul–Sep 389 88% 90%
2013–14 Apr–Jun 447 88% 92%
2013–14 Jan–Mar 538 89% 92%
2013–14 Oct–Dec 541 88% 92%
2013–14 Jul–Sep 483 89% 90%
2012–13 Apr–Jun 408 88% 91%
2012–13 Jan–Mar 532 89% 91%
2012–13 Oct–Dec 463 85% 90%
2012–13 Jul–Sep 501 81% 88%
2011–12 Apr–Jun 676 86% 90%
2011–12 Jan–Mar 968 86% 89%
2011–12 Oct–Dec 955 87% 88%
2011–12 Jul–Sep 1,617 85% 85%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 67% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 65%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 78,239 67% 65%
2016–17 75,711 65% 66%
2015–16 74,544 62% 66%
2014–15 72,198 66% 66%
2013–14 73,281 66% 65%
2012–13 70,357 51% 58%
2011–12 67,828 47% 53%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 19,497 69% 66%
2017–18 Jan–Mar 19,694 69% 66%
2017–18 Oct–Dec 19,379 68% 66%
2017–18 Jul–Sep 19,669 61% 62%
2016–17 Apr–Jun 18,659 64% 67%
2016–17 Jan–Mar 19,390 64% 66%
2016–17 Oct–Dec 19,270 64% 66%
2016–17 Jul–Sep 18,392 66% 63%
2015–16 Apr–Jun 18,438 60% 66%
2015–16 Jan–Mar 19,210 63% 67%
2015–16 Oct–Dec 18,721 64% 68%
2015–16 Jul–Sep 18,175 63% 64%
2014–15 Apr–Jun 17,779 65% 67%
2014–15 Jan–Mar 18,204 65% 68%
2014–15 Oct–Dec 18,417 68% 66%
2014–15 Jul–Sep 17,798 65% 63%
2013–14 Apr–Jun 18,298 70% 67%
2013–14 Jan–Mar 18,450 72% 67%
2013–14 Oct–Dec 18,348 65% 65%
2013–14 Jul–Sep 18,185 56% 61%
2012–13 Apr–Jun 17,455 55% 61%
2012–13 Jan–Mar 17,531 52% 61%
2012–13 Oct–Dec 17,814 49% 58%
2012–13 Jul–Sep 17,557 47% 52%
2011–12 Apr–Jun 17,094 52% 55%
2011–12 Jan–Mar 17,352 49% 55%
2011–12 Oct–Dec 17,003 46% 53%
2011–12 Jul–Sep 16,379 43% 49%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2017–18, 54% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 57%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 664 54% 57%
2016–17 453 59% 58%
2015–16 411 51% 58%
2014–15 395 60% 58%
2013–14 451 63% 57%
2012–13 475 51% 53%
2011–12 389 45% 49%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 203 54% 58%
2017–18 Jan–Mar 174 61% 59%
2017–18 Oct–Dec 138 57% 58%
2017–18 Jul–Sep 149 41% 53%
2016–17 Apr–Jun 117 56% 59%
2016–17 Jan–Mar 105 60% 61%
2016–17 Oct–Dec 103 55% 58%
2016–17 Jul–Sep 128 64% 55%
2015–16 Apr–Jun 126 56% 58%
2015–16 Jan–Mar 105 49% 60%
2015–16 Oct–Dec 78 53% 60%
2015–16 Jul–Sep 102 47% 55%
2014–15 Apr–Jun 92 65% 58%
2014–15 Jan–Mar 104 64% 60%
2014–15 Oct–Dec 81 67% 59%
2014–15 Jul–Sep 118 48% 54%
2013–14 Apr–Jun 107 69% 58%
2013–14 Jan–Mar 92 72% 59%
2013–14 Oct–Dec 120 61% 57%
2013–14 Jul–Sep 132 54% 53%
2012–13 Apr–Jun 113 54% 53%
2012–13 Jan–Mar 121 50% 56%
2012–13 Oct–Dec 122 52% 52%
2012–13 Jul–Sep 119 46% 48%
2011–12 Apr–Jun 91 37% 49%
2011–12 Jan–Mar 73 52% 53%
2011–12 Oct–Dec 106 39% 50%
2011–12 Jul–Sep 119 51% 46%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 51% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 53%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 12,753 51% 53%
2016–17 11,441 49% 54%
2015–16 11,835 48% 54%
2014–15 13,010 53% 53%
2013–14 13,295 54% 53%
2012–13 13,214 37% 45%
2011–12 8,476 31% 40%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 3,167 53% 55%
2017–18 Jan–Mar 3,177 54% 54%
2017–18 Oct–Dec 3,164 53% 54%
2017–18 Jul–Sep 3,245 43% 50%
2016–17 Apr–Jun 2,917 48% 55%
2016–17 Jan–Mar 2,924 50% 55%
2016–17 Oct–Dec 2,850 51% 54%
2016–17 Jul–Sep 2,750 48% 51%
2015–16 Apr–Jun 2,631 43% 54%
2015–16 Jan–Mar 2,589 47% 56%
2015–16 Oct–Dec 3,316 51% 56%
2015–16 Jul–Sep 3,299 50% 51%
2014–15 Apr–Jun 3,379 52% 55%
2014–15 Jan–Mar 3,158 53% 56%
2014–15 Oct–Dec 3,140 56% 54%
2014–15 Jul–Sep 3,333 52% 49%
2013–14 Apr–Jun 3,325 59% 54%
2013–14 Jan–Mar 3,197 61% 56%
2013–14 Oct–Dec 3,252 55% 54%
2013–14 Jul–Sep 3,521 41% 48%
2012–13 Apr–Jun 3,473 42% 48%
2012–13 Jan–Mar 3,243 37% 49%
2012–13 Oct–Dec 3,314 37% 45%
2012–13 Jul–Sep 3,184 32% 39%
2011–12 Apr–Jun 2,858 34% 41%
2011–12 Jan–Mar 2,000 33% 42%
2011–12 Oct–Dec 1,979 30% 39%
2011–12 Jul–Sep 1,639 27% 36%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 62% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 58%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 40,259 62% 58%
2016–17 39,748 59% 59%
2015–16 35,484 56% 59%
2014–15 33,075 59% 59%
2013–14 33,607 60% 58%
2012–13 31,763 43% 49%
2011–12 28,795 38% 43%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 9,909 64% 59%
2017–18 Jan–Mar 9,826 64% 59%
2017–18 Oct–Dec 10,094 64% 59%
2017–18 Jul–Sep 10,430 57% 55%
2016–17 Apr–Jun 9,953 59% 61%
2016–17 Jan–Mar 10,171 59% 59%
2016–17 Oct–Dec 10,064 59% 58%
2016–17 Jul–Sep 9,560 61% 56%
2015–16 Apr–Jun 9,298 53% 59%
2015–16 Jan–Mar 9,332 57% 60%
2015–16 Oct–Dec 8,629 57% 61%
2015–16 Jul–Sep 8,225 56% 57%
2014–15 Apr–Jun 8,331 58% 60%
2014–15 Jan–Mar 8,068 57% 60%
2014–15 Oct–Dec 8,279 61% 59%
2014–15 Jul–Sep 8,397 59% 56%
2013–14 Apr–Jun 8,490 65% 61%
2013–14 Jan–Mar 8,433 65% 60%
2013–14 Oct–Dec 8,479 59% 58%
2013–14 Jul–Sep 8,205 49% 53%
2012–13 Apr–Jun 8,088 47% 53%
2012–13 Jan–Mar 7,944 45% 52%
2012–13 Oct–Dec 8,191 42% 49%
2012–13 Jul–Sep 7,540 39% 43%
2011–12 Apr–Jun 7,452 44% 46%
2011–12 Jan–Mar 7,481 39% 46%
2011–12 Oct–Dec 7,535 36% 43%
2011–12 Jul–Sep 6,327 32% 39%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 81% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 74%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 20,741 81% 74%
2016–17 20,652 78% 75%
2015–16 22,580 75% 75%
2014–15 21,966 78% 75%
2013–14 21,756 77% 73%
2012–13 21,017 63% 67%
2011–12 23,555 56% 62%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 5,256 83% 75%
2017–18 Jan–Mar 5,366 83% 74%
2017–18 Oct–Dec 5,105 82% 75%
2017–18 Jul–Sep 5,014 77% 72%
2016–17 Apr–Jun 4,830 79% 77%
2016–17 Jan–Mar 5,248 77% 75%
2016–17 Oct–Dec 5,468 78% 75%
2016–17 Jul–Sep 5,106 79% 73%
2015–16 Apr–Jun 5,467 73% 75%
2015–16 Jan–Mar 6,066 74% 76%
2015–16 Oct–Dec 5,650 76% 77%
2015–16 Jul–Sep 5,397 75% 74%
2014–15 Apr–Jun 5,126 79% 76%
2014–15 Jan–Mar 5,850 77% 75%
2014–15 Oct–Dec 5,901 80% 75%
2014–15 Jul–Sep 5,089 77% 72%
2013–14 Apr–Jun 5,424 82% 76%
2013–14 Jan–Mar 5,651 82% 75%
2013–14 Oct–Dec 5,426 75% 73%
2013–14 Jul–Sep 5,255 68% 70%
2012–13 Apr–Jun 4,921 69% 70%
2012–13 Jan–Mar 5,191 66% 68%
2012–13 Oct–Dec 5,280 62% 67%
2012–13 Jul–Sep 5,625 57% 61%
2011–12 Apr–Jun 5,495 65% 64%
2011–12 Jan–Mar 6,259 57% 64%
2011–12 Oct–Dec 5,903 54% 62%
2011–12 Jul–Sep 5,898 47% 58%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 94% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 88%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 3,820 94% 88%
2016–17 3,417 96% 89%
2015–16 4,234 92% 89%
2014–15 3,752 94% 89%
2013–14 4,172 95% 89%
2012–13 3,888 90% 85%
2011–12 6,613 80% 81%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 961 95% 89%
2017–18 Jan–Mar 1,151 92% 89%
2017–18 Oct–Dec 878 95% 89%
2017–18 Jul–Sep 830 96% 87%
2016–17 Apr–Jun 842 95% 90%
2016–17 Jan–Mar 942 96% 89%
2016–17 Oct–Dec 785 95% 89%
2016–17 Jul–Sep 848 96% 88%
2015–16 Apr–Jun 916 93% 89%
2015–16 Jan–Mar 1,118 91% 89%
2015–16 Oct–Dec 1,048 92% 89%
2015–16 Jul–Sep 1,152 92% 88%
2014–15 Apr–Jun 851 94% 89%
2014–15 Jan–Mar 1,024 93% 89%
2014–15 Oct–Dec 1,016 96% 89%
2014–15 Jul–Sep 861 94% 87%
2013–14 Apr–Jun 952 96% 89%
2013–14 Jan–Mar 1,077 97% 89%
2013–14 Oct–Dec 1,071 92% 89%
2013–14 Jul–Sep 1,072 94% 86%
2012–13 Apr–Jun 860 92% 87%
2012–13 Jan–Mar 1,032 92% 87%
2012–13 Oct–Dec 907 88% 85%
2012–13 Jul–Sep 1,089 88% 81%
2011–12 Apr–Jun 1,198 86% 83%
2011–12 Jan–Mar 1,539 83% 83%
2011–12 Oct–Dec 1,480 83% 81%
2011–12 Jul–Sep 2,396 73% 78%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 46% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 46%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 28,930 46% 46%
2016–17 26,624 42% 46%
2015–16 24,613 38% 46%
2014–15 26,977 37% 45%
2013–14 26,439 40% 45%
2012–13 20,848 20% 34%
2011–12 20,743 17% 27%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 7,437 47% 48%
2017–18 Jan–Mar 7,277 51% 48%
2017–18 Oct–Dec 7,098 48% 47%
2017–18 Jul–Sep 7,118 37% 42%
2016–17 Apr–Jun 6,701 41% 49%
2016–17 Jan–Mar 6,696 42% 47%
2016–17 Oct–Dec 6,698 43% 46%
2016–17 Jul–Sep 6,529 43% 43%
2015–16 Apr–Jun 6,123 36% 46%
2015–16 Jan–Mar 6,249 39% 47%
2015–16 Oct–Dec 6,154 39% 48%
2015–16 Jul–Sep 6,087 36% 43%
2014–15 Apr–Jun 6,691 35% 47%
2014–15 Jan–Mar 6,723 37% 47%
2014–15 Oct–Dec 6,715 39% 46%
2014–15 Jul–Sep 6,848 36% 41%
2013–14 Apr–Jun 7,085 44% 47%
2013–14 Jan–Mar 7,016 48% 48%
2013–14 Oct–Dec 6,642 41% 45%
2013–14 Jul–Sep 5,696 25% 38%
2012–13 Apr–Jun 5,545 26% 38%
2012–13 Jan–Mar 5,153 20% 38%
2012–13 Oct–Dec 4,993 19% 34%
2012–13 Jul–Sep 5,157 15% 27%
2011–12 Apr–Jun 5,223 19% 29%
2011–12 Jan–Mar 5,058 17% 30%
2011–12 Oct–Dec 5,236 15% 27%
2011–12 Jul–Sep 5,226 15% 24%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 79% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 78%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 49,308 79% 78%
2016–17 49,087 77% 79%
2015–16 49,931 74% 80%
2014–15 45,221 83% 80%
2013–14 46,842 80% 79%
2012–13 48,662 63% 73%
2011–12 46,170 60% 69%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 12,059 82% 79%
2017–18 Jan–Mar 12,417 80% 78%
2017–18 Oct–Dec 12,281 80% 78%
2017–18 Jul–Sep 12,551 75% 75%
2016–17 Apr–Jun 11,958 77% 81%
2016–17 Jan–Mar 12,694 76% 79%
2016–17 Oct–Dec 12,572 76% 79%
2016–17 Jul–Sep 11,863 79% 78%
2015–16 Apr–Jun 12,315 71% 80%
2015–16 Jan–Mar 12,961 75% 80%
2015–16 Oct–Dec 12,567 76% 81%
2015–16 Jul–Sep 12,088 76% 78%
2014–15 Apr–Jun 11,088 82% 82%
2014–15 Jan–Mar 11,481 81% 81%
2014–15 Oct–Dec 11,702 85% 80%
2014–15 Jul–Sep 10,950 83% 78%
2013–14 Apr–Jun 11,213 87% 81%
2013–14 Jan–Mar 11,434 86% 80%
2013–14 Oct–Dec 11,706 79% 79%
2013–14 Jul–Sep 12,489 69% 75%
2012–13 Apr–Jun 11,699 68% 76%
2012–13 Jan–Mar 12,175 65% 75%
2012–13 Oct–Dec 12,609 61% 73%
2012–13 Jul–Sep 12,179 59% 68%
2011–12 Apr–Jun 11,630 66% 70%
2011–12 Jan–Mar 12,064 61% 71%
2011–12 Oct–Dec 11,515 59% 69%
2011–12 Jul–Sep 10,961 56% 65%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 3 hours 34 minutes. The length of time until most patients (90%) had departed was 9 hours 9 minutes, compared to its national peer group performance of 8 hours 14 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 78,239 3hrs34mins 9hrs9mins 8hrs14mins
2016–17 75,711 3hrs35mins 8hrs58mins 8hrs3mins
2015–16 74,544 3hrs34mins 8hrs54mins 7hrs57mins
2014–15 72,198 3hrs25mins 8hrs17mins 8hrs10mins
2013–14 73,281 3hrs23mins 7hrs19mins 8hrs11mins
2012–13 70,357 3hrs58mins 8hrs35mins 9hrs9mins
2011–12 67,828 4hrs11mins 8hrs56mins 9hrs53mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 19,497 3hrs32mins 8hrs40mins 8hrs7mins
2017–18 Jan–Mar 19,694 3hrs33mins 8hrs33mins 8hrs0mins
2017–18 Oct–Dec 19,379 3hrs30mins 8hrs45mins 8hrs0mins
2017–18 Jul–Sep 19,669 3hrs40mins 11hrs7mins 8hrs53mins
2016–17 Apr–Jun 18,659 3hrs37mins 8hrs59mins 7hrs50mins
2016–17 Jan–Mar 19,390 3hrs34mins 8hrs51mins 7hrs52mins
2016–17 Oct–Dec 19,270 3hrs35mins 9hrs2mins 7hrs59mins
2016–17 Jul–Sep 18,392 3hrs34mins 9hrs0mins 8hrs34mins
2015–16 Apr–Jun 18,438 3hrs39mins 9hrs5mins 7hrs59mins
2015–16 Jan–Mar 19,210 3hrs34mins 8hrs28mins 7hrs39mins
2015–16 Oct–Dec 18,721 3hrs30mins 8hrs29mins 7hrs34mins
2015–16 Jul–Sep 18,175 3hrs32mins 9hrs45mins 8hrs40mins
2014–15 Apr–Jun 17,779 3hrs27mins 8hrs12mins 7hrs56mins
2014–15 Jan–Mar 18,204 3hrs27mins 8hrs8mins 7hrs44mins
2014–15 Oct–Dec 18,417 3hrs21mins 7hrs54mins 8hrs1min
2014–15 Jul–Sep 17,798 3hrs28mins 8hrs59mins 9hrs7mins
2013–14 Apr–Jun 18,298 3hrs18mins 7hrs18mins 7hrs56mins
2013–14 Jan–Mar 18,450 3hrs12mins 6hrs43mins 7hrs46mins
2013–14 Oct–Dec 18,348 3hrs24mins 7hrs9mins 8hrs3mins
2013–14 Jul–Sep 18,185 3hrs44mins 7hrs56mins 8hrs58mins
2012–13 Apr–Jun 17,455 3hrs48mins 8hrs7mins 8hrs56mins
2012–13 Jan–Mar 17,531 3hrs52mins 8hrs21mins 8hrs27mins
2012–13 Oct–Dec 17,814 4hrs3mins 8hrs24mins 8hrs50mins
2012–13 Jul–Sep 17,557 4hrs17mins 9hrs25mins 10hrs29mins
2011–12 Apr–Jun 17,094 3hrs53mins 8hrs28mins 9hrs33mins
2011–12 Jan–Mar 17,352 4hrs6mins 8hrs37mins 9hrs14mins
2011–12 Oct–Dec 17,003 4hrs19mins 9hrs9mins 9hrs48mins
2011–12 Jul–Sep 16,379 4hrs31mins 9hrs37mins 11hrs2mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 4 hours 47 minutes. The length of time until most patients (90%) had departed was 14 hours 40 minutes, compared to its national peer group performance of 11 hours 43 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 28,930 4hrs47mins 14hrs40mins 11hrs43mins
2016–17 26,624 5hrs6mins 13hrs45mins 11hrs25mins
2015–16 24,613 5hrs20mins 14hrs7mins 11hrs21mins
2014–15 26,977 5hrs20mins 13hrs24mins 12hrs0mins
2013–14 26,439 4hrs49mins 9hrs59mins 11hrs51mins
2012–13 20,848 6hrs17mins 11hrs59mins 13hrs34mins
2011–12 20,743 6hrs37mins 12hrs10mins 14hrs16mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 7,437 4hrs32mins 13hrs40mins 11hrs30mins
2017–18 Jan–Mar 7,277 3hrs57mins 12hrs20mins 10hrs59mins
2017–18 Oct–Dec 7,098 4hrs30mins 13hrs32mins 11hrs8mins
2017–18 Jul–Sep 7,118 5hrs50mins 18hrs37mins 13hrs21mins
2016–17 Apr–Jun 6,701 5hrs16mins 13hrs44mins 11hrs0mins
2016–17 Jan–Mar 6,696 5hrs3mins 13hrs32mins 11hrs1min
2016–17 Oct–Dec 6,698 5hrs7mins 13hrs34mins 11hrs9mins
2016–17 Jul–Sep 6,529 4hrs58mins 14hrs8mins 12hrs32mins
2015–16 Apr–Jun 6,123 5hrs34mins 13hrs30mins 11hrs22mins
2015–16 Jan–Mar 6,249 5hrs12mins 12hrs49mins 10hrs40mins
2015–16 Oct–Dec 6,154 5hrs9mins 12hrs51mins 10hrs26mins
2015–16 Jul–Sep 6,087 5hrs30mins 16hrs45mins 13hrs12mins
2014–15 Apr–Jun 6,691 5hrs25mins 13hrs23mins 11hrs34mins
2014–15 Jan–Mar 6,723 5hrs14mins 12hrs23mins 10hrs55mins
2014–15 Oct–Dec 6,715 5hrs6mins 12hrs29mins 11hrs29mins
2014–15 Jul–Sep 6,848 5hrs37mins 15hrs20mins 14hrs9mins
2013–14 Apr–Jun 7,085 4hrs35mins 10hrs28mins 11hrs22mins
2013–14 Jan–Mar 7,016 4hrs14mins 9hrs12mins 10hrs57mins
2013–14 Oct–Dec 6,642 4hrs42mins 9hrs36mins 11hrs35mins
2013–14 Jul–Sep 5,696 5hrs48mins 10hrs37mins 13hrs31mins
2012–13 Apr–Jun 5,545 5hrs48mins 11hrs5mins 13hrs22mins
2012–13 Jan–Mar 5,153 6hrs16mins 11hrs31mins 11hrs57mins
2012–13 Oct–Dec 4,993 6hrs17mins 11hrs38mins 12hrs37mins
2012–13 Jul–Sep 5,157 6hrs53mins 13hrs41mins 16hrs19mins
2011–12 Apr–Jun 5,223 6hrs18mins 11hrs25mins 14hrs5mins
2011–12 Jan–Mar 5,058 6hrs25mins 11hrs39mins 13hrs14mins
2011–12 Oct–Dec 5,236 6hrs45mins 12hrs23mins 13hrs43mins
2011–12 Jul–Sep 5,226 7hrs0mins 13hrs13mins 15hrs56mins

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 3 hours 4 minutes. The length of time until most patients (90%) had departed was 6 hours 1 minute, compared to its national peer group performance of 5 hours 40 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 49,308 3hrs4mins 6hrs1min 5hrs40mins
2016–17 49,087 3hrs6mins 6hrs9mins 5hrs27mins
2015–16 49,931 3hrs3mins 6hrs6mins 5hrs25mins
2014–15 45,221 2hrs46mins 5hrs1min 5hrs20mins
2013–14 46,842 2hrs44mins 5hrs18mins 5hrs31mins
2012–13 48,662 3hrs21mins 6hrs40mins 6hrs8mins
2011–12 46,170 3hrs24mins 6hrs57mins 6hrs34mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 12,059 3hrs1min 5hrs50mins 5hrs31mins
2017–18 Jan–Mar 12,417 3hrs4mins 6hrs1min 5hrs40mins
2017–18 Oct–Dec 12,281 3hrs1min 5hrs50mins 5hrs37mins
2017–18 Jul–Sep 12,551 3hrs10mins 6hrs20mins 5hrs50mins
2016–17 Apr–Jun 11,958 3hrs7mins 6hrs6mins 5hrs17mins
2016–17 Jan–Mar 12,694 3hrs6mins 6hrs13mins 5hrs27mins
2016–17 Oct–Dec 12,572 3hrs8mins 6hrs18mins 5hrs29mins
2016–17 Jul–Sep 11,863 3hrs4mins 5hrs58mins 5hrs36mins
2015–16 Apr–Jun 12,315 3hrs10mins 6hrs18mins 5hrs22mins
2015–16 Jan–Mar 12,961 3hrs5mins 6hrs4mins 5hrs22mins
2015–16 Oct–Dec 12,567 3hrs0mins 6hrs0mins 5hrs18mins
2015–16 Jul–Sep 12,088 2hrs59mins 6hrs3mins 5hrs38mins
2014–15 Apr–Jun 11,088 2hrs46mins 5hrs5mins 5hrs9mins
2014–15 Jan–Mar 11,481 2hrs48mins 5hrs10mins 5hrs14mins
2014–15 Oct–Dec 11,702 2hrs43mins 4hrs50mins 5hrs22mins
2014–15 Jul–Sep 10,950 2hrs46mins 4hrs57mins 5hrs36mins
2013–14 Apr–Jun 11,213 2hrs37mins 4hrs35mins 5hrs16mins
2013–14 Jan–Mar 11,434 2hrs33mins 4hrs37mins 5hrs23mins
2013–14 Oct–Dec 11,706 2hrs45mins 5hrs21mins 5hrs31mins
2013–14 Jul–Sep 12,489 3hrs2mins 6hrs11mins 5hrs53mins
2012–13 Apr–Jun 11,699 3hrs12mins 6hrs15mins 5hrs52mins
2012–13 Jan–Mar 12,175 3hrs14mins 6hrs27mins 5hrs53mins
2012–13 Oct–Dec 12,609 3hrs28mins 6hrs43mins 6hrs5mins
2012–13 Jul–Sep 12,179 3hrs30mins 7hrs8mins 6hrs40mins
2011–12 Apr–Jun 11,630 3hrs9mins 6hrs24mins 6hrs22mins
2011–12 Jan–Mar 12,064 3hrs23mins 6hrs50mins 6hrs21mins
2011–12 Oct–Dec 11,515 3hrs30mins 7hrs5mins 6hrs33mins
2011–12 Jul–Sep 10,961 3hrs38mins 7hrs22mins 6hrs59mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 78,239 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 78,239
2016–17 75,711
2015–16 74,544
2014–15 72,198
2013–14 73,281
2012–13 70,357
2011–12 67,828
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 19,497
2017–18 Jan–Mar 19,694
2017–18 Oct–Dec 19,379
2017–18 Jul–Sep 19,669
2016–17 Apr–Jun 18,659
2016–17 Jan–Mar 19,390
2016–17 Oct–Dec 19,270
2016–17 Jul–Sep 18,392
2015–16 Apr–Jun 18,438
2015–16 Jan–Mar 19,210
2015–16 Oct–Dec 18,721
2015–16 Jul–Sep 18,175
2014–15 Apr–Jun 17,779
2014–15 Jan–Mar 18,204
2014–15 Oct–Dec 18,417
2014–15 Jul–Sep 17,798
2013–14 Apr–Jun 18,298
2013–14 Jan–Mar 18,450
2013–14 Oct–Dec 18,348
2013–14 Jul–Sep 18,185
2012–13 Apr–Jun 17,455
2012–13 Jan–Mar 17,531
2012–13 Oct–Dec 17,814
2012–13 Jul–Sep 17,557
2011–12 Apr–Jun 17,094
2011–12 Jan–Mar 17,352
2011–12 Oct–Dec 17,003
2011–12 Jul–Sep 16,379

Resuscitation presentations (require treatment immediately)

In 2017–18, 664 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 664
2016–17 453
2015–16 411
2014–15 395
2013–14 451
2012–13 475
2011–12 389
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 203
2017–18 Jan–Mar 174
2017–18 Oct–Dec 138
2017–18 Jul–Sep 149
2016–17 Apr–Jun 117
2016–17 Jan–Mar 105
2016–17 Oct–Dec 103
2016–17 Jul–Sep 128
2015–16 Apr–Jun 126
2015–16 Jan–Mar 105
2015–16 Oct–Dec 78
2015–16 Jul–Sep 102
2014–15 Apr–Jun 92
2014–15 Jan–Mar 104
2014–15 Oct–Dec 81
2014–15 Jul–Sep 118
2013–14 Apr–Jun 107
2013–14 Jan–Mar 92
2013–14 Oct–Dec 120
2013–14 Jul–Sep 132
2012–13 Apr–Jun 113
2012–13 Jan–Mar 121
2012–13 Oct–Dec 122
2012–13 Jul–Sep 119
2011–12 Apr–Jun 91
2011–12 Jan–Mar 73
2011–12 Oct–Dec 106
2011–12 Jul–Sep 119

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 12,753 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 12,753
2016–17 11,441
2015–16 11,835
2014–15 13,010
2013–14 13,295
2012–13 13,214
2011–12 8,476
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 3,167
2017–18 Jan–Mar 3,177
2017–18 Oct–Dec 3,164
2017–18 Jul–Sep 3,245
2016–17 Apr–Jun 2,917
2016–17 Jan–Mar 2,924
2016–17 Oct–Dec 2,850
2016–17 Jul–Sep 2,750
2015–16 Apr–Jun 2,631
2015–16 Jan–Mar 2,589
2015–16 Oct–Dec 3,316
2015–16 Jul–Sep 3,299
2014–15 Apr–Jun 3,379
2014–15 Jan–Mar 3,158
2014–15 Oct–Dec 3,140
2014–15 Jul–Sep 3,333
2013–14 Apr–Jun 3,325
2013–14 Jan–Mar 3,197
2013–14 Oct–Dec 3,252
2013–14 Jul–Sep 3,521
2012–13 Apr–Jun 3,473
2012–13 Jan–Mar 3,243
2012–13 Oct–Dec 3,314
2012–13 Jul–Sep 3,184
2011–12 Apr–Jun 2,858
2011–12 Jan–Mar 2,000
2011–12 Oct–Dec 1,979
2011–12 Jul–Sep 1,639

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 40,259 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 40,259
2016–17 39,748
2015–16 35,484
2014–15 33,075
2013–14 33,607
2012–13 31,763
2011–12 28,795
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 9,909
2017–18 Jan–Mar 9,826
2017–18 Oct–Dec 10,094
2017–18 Jul–Sep 10,430
2016–17 Apr–Jun 9,953
2016–17 Jan–Mar 10,171
2016–17 Oct–Dec 10,064
2016–17 Jul–Sep 9,560
2015–16 Apr–Jun 9,298
2015–16 Jan–Mar 9,332
2015–16 Oct–Dec 8,629
2015–16 Jul–Sep 8,225
2014–15 Apr–Jun 8,331
2014–15 Jan–Mar 8,068
2014–15 Oct–Dec 8,279
2014–15 Jul–Sep 8,397
2013–14 Apr–Jun 8,490
2013–14 Jan–Mar 8,433
2013–14 Oct–Dec 8,479
2013–14 Jul–Sep 8,205
2012–13 Apr–Jun 8,088
2012–13 Jan–Mar 7,944
2012–13 Oct–Dec 8,191
2012–13 Jul–Sep 7,540
2011–12 Apr–Jun 7,452
2011–12 Jan–Mar 7,481
2011–12 Oct–Dec 7,535
2011–12 Jul–Sep 6,327

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 20,741 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 20,741
2016–17 20,652
2015–16 22,580
2014–15 21,966
2013–14 21,756
2012–13 21,017
2011–12 23,555
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 5,256
2017–18 Jan–Mar 5,366
2017–18 Oct–Dec 5,105
2017–18 Jul–Sep 5,014
2016–17 Apr–Jun 4,830
2016–17 Jan–Mar 5,248
2016–17 Oct–Dec 5,468
2016–17 Jul–Sep 5,106
2015–16 Apr–Jun 5,467
2015–16 Jan–Mar 6,066
2015–16 Oct–Dec 5,650
2015–16 Jul–Sep 5,397
2014–15 Apr–Jun 5,126
2014–15 Jan–Mar 5,850
2014–15 Oct–Dec 5,901
2014–15 Jul–Sep 5,089
2013–14 Apr–Jun 5,424
2013–14 Jan–Mar 5,651
2013–14 Oct–Dec 5,426
2013–14 Jul–Sep 5,255
2012–13 Apr–Jun 4,921
2012–13 Jan–Mar 5,191
2012–13 Oct–Dec 5,280
2012–13 Jul–Sep 5,625
2011–12 Apr–Jun 5,495
2011–12 Jan–Mar 6,259
2011–12 Oct–Dec 5,903
2011–12 Jul–Sep 5,898

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 3,820 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 3,820
2016–17 3,417
2015–16 4,234
2014–15 3,752
2013–14 4,172
2012–13 3,888
2011–12 6,613
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 961
2017–18 Jan–Mar 1,151
2017–18 Oct–Dec 878
2017–18 Jul–Sep 830
2016–17 Apr–Jun 842
2016–17 Jan–Mar 942
2016–17 Oct–Dec 785
2016–17 Jul–Sep 848
2015–16 Apr–Jun 916
2015–16 Jan–Mar 1,118
2015–16 Oct–Dec 1,048
2015–16 Jul–Sep 1,152
2014–15 Apr–Jun 851
2014–15 Jan–Mar 1,024
2014–15 Oct–Dec 1,016
2014–15 Jul–Sep 861
2013–14 Apr–Jun 952
2013–14 Jan–Mar 1,077
2013–14 Oct–Dec 1,071
2013–14 Jul–Sep 1,072
2012–13 Apr–Jun 860
2012–13 Jan–Mar 1,032
2012–13 Oct–Dec 907
2012–13 Jul–Sep 1,089
2011–12 Apr–Jun 1,198
2011–12 Jan–Mar 1,539
2011–12 Oct–Dec 1,480
2011–12 Jul–Sep 2,396