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Lithgow Hospital

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2017–18, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2017–18 59 100% 100%
2016–17 65 100% 100%
2015–16 53 100% 100%
2014–15 59 100% 100%
2013–14 45 100% 100%
2012–13 47 100% 100%
2011–12 50 100% 100%

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP Reported data did not meet the criteria to calculate this indicator.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated immediately Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP Reported data did not meet the criteria to calculate this indicator.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 20 100% 100%
2017–18 Jan–Mar 10 100% 100%
2017–18 Oct–Dec 11 100% 100%
2017–18 Jul–Sep 18 100% 100%
2016–17 Apr–Jun 11 100% 100%
2016–17 Jan–Mar 12 100% 100%
2016–17 Oct–Dec 18 100% 100%
2016–17 Jul–Sep 24 100% 100%
2015–16 Apr–Jun 18 100% 100%
2015–16 Jan–Mar 18 100%* 100%
2015–16 Oct–Dec 10 100% 100%
2015–16 Jul–Sep 7 NP 100%
2014–15 Apr–Jun 16 100% 100%
2014–15 Jan–Mar 12 100% 100%
2014–15 Oct–Dec 16 100%* 100%
2014–15 Jul–Sep 15 100% 99%
2013–14 Apr–Jun 12 100% 100%
2013–14 Jan–Mar 10 100% 100%
2013–14 Oct–Dec 8 NP 100%
2013–14 Jul–Sep 15 NP† 100%
2012–13 Apr–Jun 13 100%* 100%
2012–13 Jan–Mar 7 NP 100%
2012–13 Oct–Dec 6 NP 100%
2012–13 Jul–Sep 21 100% 100%
2011–12 Apr–Jun 12 100% 100%
2011–12 Jan–Mar 8 NP 99%
2011–12 Oct–Dec 15 100% 100%
2011–12 Jul–Sep 15 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 89% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 85%.

Year Number of patients Patients treated within 10 minutes Peer group average
2017–18 1,357 89% 85%
2016–17 1,337 92% 86%
2015–16 1,294 92% 86%
2014–15 1,000 92% 86%
2013–14 1,253 86% 85%
2012–13 1,100 86% 88%
2011–12 877 81% 81%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2017–18 Apr–Jun 318 90% 86%
2017–18 Jan–Mar 334 92% 86%
2017–18 Oct–Dec 368 87% 84%
2017–18 Jul–Sep 337 89% 83%
2016–17 Apr–Jun 290 90% 86%
2016–17 Jan–Mar 305 91% 86%
2016–17 Oct–Dec 325 91% 86%
2016–17 Jul–Sep 417 93% 87%
2015–16 Apr–Jun 297 91% 86%
2015–16 Jan–Mar 325 95% 85%
2015–16 Oct–Dec 384 93% 86%
2015–16 Jul–Sep 288 90% 85%
2014–15 Apr–Jun 284 95% 87%
2014–15 Jan–Mar 260 95% 87%
2014–15 Oct–Dec 221 91% 86%
2014–15 Jul–Sep 235 87% 86%
2013–14 Apr–Jun 260 93% 87%
2013–14 Jan–Mar 305 90% 86%
2013–14 Oct–Dec 331 83% 85%
2013–14 Jul–Sep 357 82% 81%
2012–13 Apr–Jun 304 81% 88%
2012–13 Jan–Mar 253 90% 90%
2012–13 Oct–Dec 264 92% 89%
2012–13 Jul–Sep 279 80% 86%
2011–12 Apr–Jun 214 83% 83%
2011–12 Jan–Mar 184 77% 81%
2011–12 Oct–Dec 232 87% 81%
2011–12 Jul–Sep 247 76% 78%

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 87% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 83%.

Year Number of patients Patients treated within 30 minutes Peer group average
2017–18 4,217 87% 83%
2016–17 3,812 88% 85%
2015–16 3,716 88% 84%
2014–15 3,223 86% 84%
2013–14 3,422 83% 82%
2012–13 2,942 80% 84%
2011–12 2,734 82% 80%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2017–18 Apr–Jun 1,234 88% 84%
2017–18 Jan–Mar 1,072 88% 84%
2017–18 Oct–Dec 995 88% 83%
2017–18 Jul–Sep 916 84% 82%
2016–17 Apr–Jun 911 84% 85%
2016–17 Jan–Mar 885 89% 84%
2016–17 Oct–Dec 1,034 89% 85%
2016–17 Jul–Sep 982 89% 85%
2015–16 Apr–Jun 892 89% 85%
2015–16 Jan–Mar 901 87% 84%
2015–16 Oct–Dec 956 89% 85%
2015–16 Jul–Sep 967 87% 83%
2014–15 Apr–Jun 804 91% 85%
2014–15 Jan–Mar 761 90% 85%
2014–15 Oct–Dec 783 83% 84%
2014–15 Jul–Sep 875 82% 83%
2013–14 Apr–Jun 828 88% 84%
2013–14 Jan–Mar 802 85% 83%
2013–14 Oct–Dec 899 80% 83%
2013–14 Jul–Sep 893 81% 80%
2012–13 Apr–Jun 695 78% 84%
2012–13 Jan–Mar 794 82% 85%
2012–13 Oct–Dec 719 85% 84%
2012–13 Jul–Sep 734 75% 81%
2011–12 Apr–Jun 700 84% 82%
2011–12 Jan–Mar 668 86% 81%
2011–12 Oct–Dec 646 81% 80%
2011–12 Jul–Sep 720 76% 77%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 91% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 84%.

Year Number of patients Patients treated within 60 minutes Peer group average
2017–18 4,964 91% 84%
2016–17 4,973 92% 85%
2015–16 4,968 93% 85%
2014–15 5,168 93% 85%
2013–14 4,993 92% 83%
2012–13 5,644 89% 83%
2011–12 5,712 89% 81%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2017–18 Apr–Jun 1,119 95% 85%
2017–18 Jan–Mar 1,151 91% 84%
2017–18 Oct–Dec 1,248 91% 85%
2017–18 Jul–Sep 1,446 88% 82%
2016–17 Apr–Jun 1,356 89% 85%
2016–17 Jan–Mar 1,179 93% 85%
2016–17 Oct–Dec 1,295 92% 86%
2016–17 Jul–Sep 1,143 94% 85%
2015–16 Apr–Jun 1,104 93% 86%
2015–16 Jan–Mar 1,276 92% 85%
2015–16 Oct–Dec 1,312 94% 86%
2015–16 Jul–Sep 1,276 93% 84%
2014–15 Apr–Jun 1,304 94% 86%
2014–15 Jan–Mar 1,335 92% 85%
2014–15 Oct–Dec 1,270 94% 84%
2014–15 Jul–Sep 1,259 91% 84%
2013–14 Apr–Jun 1,152 95% 84%
2013–14 Jan–Mar 1,231 93% 83%
2013–14 Oct–Dec 1,249 92% 84%
2013–14 Jul–Sep 1,361 89% 81%
2012–13 Apr–Jun 1,297 90% 84%
2012–13 Jan–Mar 1,429 91% 84%
2012–13 Oct–Dec 1,498 92% 83%
2012–13 Jul–Sep 1,420 85% 81%
2011–12 Apr–Jun 1,436 89% 81%
2011–12 Jan–Mar 1,435 91% 83%
2011–12 Oct–Dec 1,432 89% 81%
2011–12 Jul–Sep 1,409 87% 80%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2017–18, 98% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 95%.

Year Number of patients Patients treated within 120 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 1,263 98% 95%
2016–17 1,543 98% 95%
2015–16 1,642 99% 95%
2014–15 1,990 98% 95%*
2013–14 2,029 97% 95%*
2012–13 2,240 96% 95%
2011–12 2,709 96% 94%*

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 120 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 279 99% 95%
2017–18 Jan–Mar 329 99% 95%
2017–18 Oct–Dec 294 98% 95%
2017–18 Jul–Sep 361 95% 94%
2016–17 Apr–Jun 350 98% 95%
2016–17 Jan–Mar 420 99% 96%
2016–17 Oct–Dec 434 98% 96%
2016–17 Jul–Sep 339 99% 95%
2015–16 Apr–Jun 355 98% 96%
2015–16 Jan–Mar 449 99% 95%
2015–16 Oct–Dec 412 99% 95%
2015–16 Jul–Sep 426 99% 95%*
2014–15 Apr–Jun 396 99% 96%*
2014–15 Jan–Mar 538 98% 96%*
2014–15 Oct–Dec 533 98% 95%*
2014–15 Jul–Sep 523 99% 94%*
2013–14 Apr–Jun 535 98% 95%*
2013–14 Jan–Mar 517 98% 95%*
2013–14 Oct–Dec 503 97% 95%*
2013–14 Jul–Sep 474 95% NP†
2012–13 Apr–Jun 463 94% 95%*
2012–13 Jan–Mar 507 98% 95%
2012–13 Oct–Dec 685 97% 95%
2012–13 Jul–Sep 585 95%* 94%
2011–12 Apr–Jun 697 97% 94%*
2011–12 Jan–Mar 716 97% 94%*
2011–12 Oct–Dec 693 96% 94%*
2011–12 Jul–Sep 603 95%* 94%*

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 85% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 86%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 12,495 85% 86%
2016–17 12,401 88% 87%
2015–16 12,362 87% 88%
2014–15 12,340 87% 88%
2013–14 12,832 86% 88%
2012–13 13,019 83% 87%
2011–12 12,982 85% 87%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 3,098 86% 86%
2017–18 Jan–Mar 3,057 86% 87%
2017–18 Oct–Dec 3,070 85% 87%
2017–18 Jul–Sep 3,270 84% 85%
2016–17 Apr–Jun 3,058 87% 87%
2016–17 Jan–Mar 2,961 88% 88%
2016–17 Oct–Dec 3,285 89% 88%
2016–17 Jul–Sep 3,097 88% 87%
2015–16 Apr–Jun 2,808 87% 87%
2015–16 Jan–Mar 3,180 89% 88%
2015–16 Oct–Dec 3,250 87% 88%
2015–16 Jul–Sep 3,124 86% 87%
2014–15 Apr–Jun 2,982 87% 88%
2014–15 Jan–Mar 3,147 87% 88%
2014–15 Oct–Dec 3,116 88% 88%
2014–15 Jul–Sep 3,095 86% 87%
2013–14 Apr–Jun 2,983 87% 88%
2013–14 Jan–Mar 3,102 87% 88%
2013–14 Oct–Dec 3,310 86% 88%
2013–14 Jul–Sep 3,437 84% 87%
2012–13 Apr–Jun 3,052 82% 87%
2012–13 Jan–Mar 3,242 84% 88%
2012–13 Oct–Dec 3,433 86% 87%
2012–13 Jul–Sep 3,292 80% 86%
2011–12 Apr–Jun 3,278 84% 88%
2011–12 Jan–Mar 3,258 87% 88%
2011–12 Oct–Dec 3,257 86% 88%
2011–12 Jul–Sep 3,189 84% 86%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2017–18, 66% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 64%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 59 66% 64%
2016–17 65 66% 65%
2015–16 53 67% 66%
2014–15 59 60%* 67%
2013–14 45 73% 67%
2012–13 47 65% 70%
2011–12 53 71% 67%

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP Reported data did not meet the criteria to calculate this indicator.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP Reported data did not meet the criteria to calculate this indicator.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 20 55% 63%
2017–18 Jan–Mar 10 50% 66%
2017–18 Oct–Dec 11 73% 67%
2017–18 Jul–Sep 18 83% 61%
2016–17 Apr–Jun 11 82% 64%
2016–17 Jan–Mar 12 67% 67%
2016–17 Oct–Dec 18 67% 67%
2016–17 Jul–Sep 24 58% 62%
2015–16 Apr–Jun 18 53%* 66%
2015–16 Jan–Mar 18 78% 66%
2015–16 Oct–Dec 10 60% 67%
2015–16 Jul–Sep 7 NP 64%
2014–15 Apr–Jun 16 60%* 64%
2014–15 Jan–Mar 12 50% 69%
2014–15 Oct–Dec 16 80%* 67%
2014–15 Jul–Sep 15 NP† 69%
2013–14 Apr–Jun 12 75% 69%
2013–14 Jan–Mar 10 80% 65%
2013–14 Oct–Dec 8 NP 71%
2013–14 Jul–Sep 15 67% 64%
2012–13 Apr–Jun 13 77% 69%
2012–13 Jan–Mar 7 NP 75%
2012–13 Oct–Dec 6 NP 71%
2012–13 Jul–Sep 21 57% 67%
2011–12 Apr–Jun 12 73%* 74%
2011–12 Jan–Mar 8 NP 68%
2011–12 Oct–Dec 16 75% 66%
2011–12 Jul–Sep 17 65% 62%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 63% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 66%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 1,371 63% 66%
2016–17 1,347 68% 67%
2015–16 1,302 64% 68%
2014–15 1,004 59% 68%
2013–14 1,260 63% 68%
2012–13 1,107 57% 68%
2011–12 882 64% 68%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 321 65% 66%
2017–18 Jan–Mar 340 64% 68%
2017–18 Oct–Dec 372 62% 67%
2017–18 Jul–Sep 338 60% 65%
2016–17 Apr–Jun 291 63% 67%
2016–17 Jan–Mar 308 69% 68%
2016–17 Oct–Dec 327 70% 69%
2016–17 Jul–Sep 421 70% 66%
2015–16 Apr–Jun 299 69% 69%
2015–16 Jan–Mar 328 66% 69%
2015–16 Oct–Dec 386 62% 69%
2015–16 Jul–Sep 289 60% 66%
2014–15 Apr–Jun 284 57% 69%
2014–15 Jan–Mar 261 65% 68%
2014–15 Oct–Dec 222 59% 68%
2014–15 Jul–Sep 237 55% 67%
2013–14 Apr–Jun 261 59% 69%
2013–14 Jan–Mar 306 66% 68%
2013–14 Oct–Dec 335 67% 69%
2013–14 Jul–Sep 358 61% 66%
2012–13 Apr–Jun 305 54% 67%
2012–13 Jan–Mar 255 61% 68%
2012–13 Oct–Dec 267 61% 69%
2012–13 Jul–Sep 280 54% 66%
2011–12 Apr–Jun 215 58% 69%
2011–12 Jan–Mar 187 66% 69%
2011–12 Oct–Dec 233 69% 69%
2011–12 Jul–Sep 247 64% 66%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 79% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 78%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 4,292 79% 78%
2016–17 3,877 82% 79%
2015–16 3,756 81% 79%
2014–15 3,278 78% 79%
2013–14 3,467 79% 78%
2012–13 2,974 72% 78%
2011–12 2,773 75% 78%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,248 81% 77%
2017–18 Jan–Mar 1,094 79% 78%
2017–18 Oct–Dec 1,013 79% 79%
2017–18 Jul–Sep 937 75% 76%
2016–17 Apr–Jun 925 80% 78%
2016–17 Jan–Mar 895 80% 79%
2016–17 Oct–Dec 1,050 83% 79%
2016–17 Jul–Sep 1,007 82% 78%
2015–16 Apr–Jun 898 81% 79%
2015–16 Jan–Mar 915 84% 79%
2015–16 Oct–Dec 963 81% 79%
2015–16 Jul–Sep 980 78% 78%
2014–15 Apr–Jun 812 81% 79%
2014–15 Jan–Mar 770 77% 79%
2014–15 Oct–Dec 807 79% 79%
2014–15 Jul–Sep 889 77% 78%
2013–14 Apr–Jun 838 79% 79%
2013–14 Jan–Mar 811 79% 78%
2013–14 Oct–Dec 916 79% 79%
2013–14 Jul–Sep 902 77% 77%
2012–13 Apr–Jun 701 68% 77%
2012–13 Jan–Mar 803 75% 79%
2012–13 Oct–Dec 727 74% 78%
2012–13 Jul–Sep 743 69% 77%
2011–12 Apr–Jun 707 71% 79%
2011–12 Jan–Mar 673 78% 79%
2011–12 Oct–Dec 658 76% 78%
2011–12 Jul–Sep 735 74% 76%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 93% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 91%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 5,178 93% 91%
2016–17 5,178 94% 92%
2015–16 5,196 94% 91%
2014–15 5,397 93% 91%
2013–14 5,290 91% 91%
2012–13 5,945 88% 90%
2011–12 5,950 88% 90%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,160 95% 91%
2017–18 Jan–Mar 1,207 94% 91%
2017–18 Oct–Dec 1,302 94% 92%
2017–18 Jul–Sep 1,509 91% 90%
2016–17 Apr–Jun 1,388 93% 91%
2016–17 Jan–Mar 1,229 94% 92%
2016–17 Oct–Dec 1,355 94% 92%
2016–17 Jul–Sep 1,206 96% 91%
2015–16 Apr–Jun 1,153 94% 91%
2015–16 Jan–Mar 1,337 94% 92%
2015–16 Oct–Dec 1,371 93% 92%
2015–16 Jul–Sep 1,335 94% 91%
2014–15 Apr–Jun 1,361 94% 92%
2014–15 Jan–Mar 1,390 93% 91%
2014–15 Oct–Dec 1,335 93% 91%
2014–15 Jul–Sep 1,311 92% 91%
2013–14 Apr–Jun 1,201 92% 91%
2013–14 Jan–Mar 1,287 92% 91%
2013–14 Oct–Dec 1,337 91% 91%
2013–14 Jul–Sep 1,465 90% 90%
2012–13 Apr–Jun 1,387 89% 90%
2012–13 Jan–Mar 1,501 88% 91%
2012–13 Oct–Dec 1,565 90% 90%
2012–13 Jul–Sep 1,492 85% 89%
2011–12 Apr–Jun 1,502 88% 91%
2011–12 Jan–Mar 1,498 90% 91%
2011–12 Oct–Dec 1,485 88% 90%
2011–12 Jul–Sep 1,465 87% 89%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 98% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 96%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 1,585 98% 96%
2016–17 1,906 98% 97%
2015–16 2,045 98% 97%
2014–15 2,581 98% 97%
2013–14 2,760 97% 97%
2012–13 2,938 95% 96%
2011–12 3,324 95% 95%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 348 99% 97%
2017–18 Jan–Mar 406 99% 97%
2017–18 Oct–Dec 369 97% 96%
2017–18 Jul–Sep 462 97% 96%
2016–17 Apr–Jun 434 99% 97%
2016–17 Jan–Mar 512 99% 97%
2016–17 Oct–Dec 527 97% 97%
2016–17 Jul–Sep 433 97% 97%
2015–16 Apr–Jun 438 97% 97%
2015–16 Jan–Mar 580 99% 97%
2015–16 Oct–Dec 516 98% 97%
2015–16 Jul–Sep 511 97% 97%
2014–15 Apr–Jun 505 98% 97%
2014–15 Jan–Mar 708 98% 97%
2014–15 Oct–Dec 730 98% 97%
2014–15 Jul–Sep 638 97% 96%
2013–14 Apr–Jun 667 98% 97%
2013–14 Jan–Mar 687 98% 97%
2013–14 Oct–Dec 709 97% 97%
2013–14 Jul–Sep 697 95% 97%
2012–13 Apr–Jun 642 95% 96%
2012–13 Jan–Mar 672 97% 96%
2012–13 Oct–Dec 868 97% 96%
2012–13 Jul–Sep 756 91% 95%
2011–12 Apr–Jun 842 95% 95%
2011–12 Jan–Mar 892 95% 95%
2011–12 Oct–Dec 865 94% 95%
2011–12 Jul–Sep 725 96% 95%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 50% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 60%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 1,310 50% 60%
2016–17 1,305 59% 63%
2015–16 1,202 49% 63%
2014–15 2,223 43% 61%
2013–14 2,406 45% 61%
2012–13 2,679 42% 62%
2011–12 2,487 50% 61%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 327 52% 60%
2017–18 Jan–Mar 321 53% 62%
2017–18 Oct–Dec 321 49% 61%
2017–18 Jul–Sep 341 45% 57%
2016–17 Apr–Jun 320 61% 62%
2016–17 Jan–Mar 307 57% 64%
2016–17 Oct–Dec 319 62% 63%
2016–17 Jul–Sep 359 56% 61%
2015–16 Apr–Jun 270 49% 64%
2015–16 Jan–Mar 286 61% 65%
2015–16 Oct–Dec 310 43% 64%
2015–16 Jul–Sep 336 43% 60%
2014–15 Apr–Jun 565 43% 61%
2014–15 Jan–Mar 574 45% 61%
2014–15 Oct–Dec 502 44% 62%
2014–15 Jul–Sep 582 38% 60%
2013–14 Apr–Jun 579 44% 63%
2013–14 Jan–Mar 559 46% 62%
2013–14 Oct–Dec 595 47% 62%
2013–14 Jul–Sep 673 41% 60%
2012–13 Apr–Jun 691 40% 61%
2012–13 Jan–Mar 656 45% 62%
2012–13 Oct–Dec 642 46% 62%
2012–13 Jul–Sep 690 39% 61%
2011–12 Apr–Jun 643 47% 63%
2011–12 Jan–Mar 605 54% 63%
2011–12 Oct–Dec 620 54% 62%
2011–12 Jul–Sep 619 46% 58%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 90% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 90%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 11,185 90% 90%
2016–17 11,093 91% 91%
2015–16 11,160 91% 91%
2014–15 10,117 97% 93%
2013–14 10,426 96% 92%
2012–13 10,283 94% 92%
2011–12 10,428 94% 92%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 2,771 90% 90%
2017–18 Jan–Mar 2,736 90% 91%
2017–18 Oct–Dec 2,749 90% 91%
2017–18 Jul–Sep 2,929 89% 89%
2016–17 Apr–Jun 2,737 90% 91%
2016–17 Jan–Mar 2,653 92% 91%
2016–17 Oct–Dec 2,965 92% 91%
2016–17 Jul–Sep 2,738 92% 91%
2015–16 Apr–Jun 2,538 92% 91%
2015–16 Jan–Mar 2,894 92% 91%
2015–16 Oct–Dec 2,940 91% 92%
2015–16 Jul–Sep 2,788 91% 91%
2014–15 Apr–Jun 2,417 98% 93%
2014–15 Jan–Mar 2,573 97% 93%
2014–15 Oct–Dec 2,614 96% 93%
2014–15 Jul–Sep 2,513 96% 92%
2013–14 Apr–Jun 2,404 97% 93%
2013–14 Jan–Mar 2,543 96% 93%
2013–14 Oct–Dec 2,715 95% 93%
2013–14 Jul–Sep 2,764 95% 92%
2012–13 Apr–Jun 2,352 94% 92%
2012–13 Jan–Mar 2,572 94% 92%
2012–13 Oct–Dec 2,782 95% 92%
2012–13 Jul–Sep 2,577 91% 91%
2011–12 Apr–Jun 2,614 93% 93%
2011–12 Jan–Mar 2,645 95% 93%
2011–12 Oct–Dec 2,615 94% 92%
2011–12 Jul–Sep 2,554 93% 92%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 1 hour 40 minutes. The length of time until most patients (90%) had departed was 4 hours 52 minutes, compared to its national peer group performance of 4 hours 41 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 12,495 1hr40mins 4hrs52mins 4hrs41mins
2016–17 12,401 1hr32mins 4hrs30mins 4hrs32mins
2015–16 12,362 1hr28mins 4hrs30mins 4hrs28mins
2014–15 12,340 1hr24mins 4hrs31mins 4hrs27mins
2013–14 12,832 1hr24mins 4hrs39mins 4hrs27mins
2012–13 13,019 1hr39mins 5hrs8mins 4hrs33mins
2011–12 12,982 1hr39mins 4hrs47mins 4hrs29mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 3,098 1hr35mins 4hrs48mins 4hrs42mins
2017–18 Jan–Mar 3,057 1hr39mins 4hrs44mins 4hrs33mins
2017–18 Oct–Dec 3,070 1hr44mins 4hrs51mins 4hrs34mins
2017–18 Jul–Sep 3,270 1hr44mins 5hrs4mins 4hrs55mins
2016–17 Apr–Jun 3,058 1hr41mins 4hrs41mins 4hrs37mins
2016–17 Jan–Mar 2,961 1hr27mins 4hrs26mins 4hrs28mins
2016–17 Oct–Dec 3,285 1hr29mins 4hrs17mins 4hrs25mins
2016–17 Jul–Sep 3,097 1hr32mins 4hrs33mins 4hrs39mins
2015–16 Apr–Jun 2,808 1hr26mins 4hrs32mins 4hrs29mins
2015–16 Jan–Mar 3,180 1hr24mins 4hrs15mins 4hrs23mins
2015–16 Oct–Dec 3,250 1hr30mins 4hrs39mins 4hrs23mins
2015–16 Jul–Sep 3,124 1hr30mins 4hrs43mins 4hrs37mins
2014–15 Apr–Jun 2,982 1hr27mins 4hrs33mins 4hrs26mins
2014–15 Jan–Mar 3,147 1hr24mins 4hrs25mins 4hrs25mins
2014–15 Oct–Dec 3,116 1hr21mins 4hrs21mins 4hrs25mins
2014–15 Jul–Sep 3,095 1hr23mins 4hrs50mins 4hrs32mins
2013–14 Apr–Jun 2,983 1hr19mins 4hrs37mins 4hrs23mins
2013–14 Jan–Mar 3,102 1hr23mins 4hrs25mins 4hrs26mins
2013–14 Oct–Dec 3,310 1hr26mins 4hrs35mins 4hrs21mins
2013–14 Jul–Sep 3,437 1hr30mins 5hrs0mins 4hrs38mins
2012–13 Apr–Jun 3,052 1hr41mins 5hrs22mins 4hrs36mins
2012–13 Jan–Mar 3,242 1hr39mins 4hrs56mins 4hrs26mins
2012–13 Oct–Dec 3,433 1hr26mins 4hrs41mins 4hrs30mins
2012–13 Jul–Sep 3,292 1hr57mins 5hrs23mins 4hrs41mins
2011–12 Apr–Jun 3,278 1hr39mins 4hrs51mins 4hrs25mins
2011–12 Jan–Mar 3,258 1hr32mins 4hrs24mins 4hrs22mins
2011–12 Oct–Dec 3,257 1hr37mins 4hrs36mins 4hrs27mins
2011–12 Jul–Sep 3,189 1hr51mins 5hrs5mins 4hrs41mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 4 hours 2 minutes. The length of time until most patients (90%) had departed was 7 hours 55 minutes, compared to its national peer group performance of 7 hours 34 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 1,310 4hrs2mins 7hrs55mins 7hrs34mins
2016–17 1,305 3hrs47mins 7hrs22mins 7hrs14mins
2015–16 1,202 4hrs5mins 8hrs4mins 7hrs16mins
2014–15 2,223 4hrs21mins 8hrs43mins 7hrs42mins
2013–14 2,406 4hrs16mins 8hrs1min 7hrs36mins
2012–13 2,679 4hrs26mins 8hrs26mins 7hrs32mins
2011–12 2,487 4hrs0mins 7hrs40mins 7hrs35mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 327 3hrs56mins 8hrs3mins 7hrs33mins
2017–18 Jan–Mar 321 3hrs55mins 7hrs22mins 7hrs10mins
2017–18 Oct–Dec 321 4hrs5mins 7hrs30mins 7hrs24mins
2017–18 Jul–Sep 341 4hrs17mins 8hrs24mins 8hrs4mins
2016–17 Apr–Jun 320 3hrs46mins 6hrs29mins 7hrs24mins
2016–17 Jan–Mar 307 3hrs48mins 7hrs58mins 7hrs6mins
2016–17 Oct–Dec 319 3hrs43mins 7hrs21mins 7hrs6mins
2016–17 Jul–Sep 359 3hrs52mins 7hrs53mins 7hrs22mins
2015–16 Apr–Jun 270 4hrs3mins 8hrs4mins 7hrs6mins
2015–16 Jan–Mar 286 3hrs44mins 7hrs31mins 7hrs2mins
2015–16 Oct–Dec 310 4hrs17mins 8hrs22mins 7hrs11mins
2015–16 Jul–Sep 336 4hrs25mins 8hrs10mins 7hrs45mins
2014–15 Apr–Jun 565 4hrs17mins 8hrs48mins 7hrs43mins
2014–15 Jan–Mar 574 4hrs15mins 8hrs39mins 7hrs42mins
2014–15 Oct–Dec 502 4hrs17mins 8hrs24mins 7hrs36mins
2014–15 Jul–Sep 582 4hrs34mins 9hrs0mins 7hrs48mins
2013–14 Apr–Jun 579 4hrs16mins 8hrs7mins 7hrs27mins
2013–14 Jan–Mar 559 4hrs9mins 7hrs43mins 7hrs38mins
2013–14 Oct–Dec 595 4hrs9mins 7hrs44mins 7hrs31mins
2013–14 Jul–Sep 673 4hrs30mins 8hrs10mins 7hrs48mins
2012–13 Apr–Jun 691 4hrs37mins 8hrs16mins 7hrs29mins
2012–13 Jan–Mar 656 4hrs21mins 8hrs33mins 7hrs27mins
2012–13 Oct–Dec 642 4hrs12mins 7hrs43mins 7hrs26mins
2012–13 Jul–Sep 690 4hrs35mins 8hrs48mins 7hrs47mins
2011–12 Apr–Jun 643 4hrs10mins 7hrs40mins 7hrs29mins
2011–12 Jan–Mar 605 3hrs47mins 7hrs21mins 7hrs25mins
2011–12 Oct–Dec 620 3hrs49mins 7hrs42mins 7hrs27mins
2011–12 Jul–Sep 619 4hrs17mins 8hrs1min 8hrs1min

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 1 hour 29 minutes. The length of time until most patients (90%) had departed was 4 hours 6 minutes, compared to its national peer group performance of 3 hours 58 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 11,185 1hr29mins 4hrs6mins 3hrs58mins
2016–17 11,093 1hr21mins 3hrs50mins 3hrs52mins
2015–16 11,160 1hr18mins 3hrs45mins 3hrs49mins
2014–15 10,117 1hr7mins 2hrs51mins 3hrs34mins
2013–14 10,426 1hr7mins 3hrs0mins 3hrs34mins
2012–13 10,283 1hr17mins 3hrs28mins 3hrs43mins
2011–12 10,428 1hr20mins 3hrs25mins 3hrs35mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 2,771 1hr23mins 3hrs55mins 3hrs58mins
2017–18 Jan–Mar 2,736 1hr29mins 4hrs6mins 3hrs55mins
2017–18 Oct–Dec 2,749 1hr32mins 4hrs7mins 3hrs54mins
2017–18 Jul–Sep 2,929 1hr32mins 4hrs15mins 4hrs7mins
2016–17 Apr–Jun 2,737 1hr30mins 4hrs4mins 3hrs54mins
2016–17 Jan–Mar 2,653 1hr17mins 3hrs44mins 3hrs50mins
2016–17 Oct–Dec 2,965 1hr20mins 3hrs46mins 3hrs47mins
2016–17 Jul–Sep 2,738 1hr20mins 3hrs47mins 3hrs55mins
2015–16 Apr–Jun 2,538 1hr17mins 3hrs48mins 3hrs50mins
2015–16 Jan–Mar 2,894 1hr15mins 3hrs41mins 3hrs48mins
2015–16 Oct–Dec 2,940 1hr21mins 3hrs45mins 3hrs46mins
2015–16 Jul–Sep 2,788 1hr21mins 3hrs47mins 3hrs51mins
2014–15 Apr–Jun 2,417 1hr10mins 2hrs48mins 3hrs31mins
2014–15 Jan–Mar 2,573 1hr8mins 2hrs53mins 3hrs32mins
2014–15 Oct–Dec 2,614 1hr7mins 2hrs52mins 3hrs35mins
2014–15 Jul–Sep 2,513 1hr6mins 2hrs54mins 3hrs36mins
2013–14 Apr–Jun 2,404 1hr1min 2hrs48mins 3hrs32mins
2013–14 Jan–Mar 2,543 1hr7mins 2hrs54mins 3hrs34mins
2013–14 Oct–Dec 2,715 1hr9mins 3hrs7mins 3hrs29mins
2013–14 Jul–Sep 2,764 1hr10mins 3hrs7mins 3hrs42mins
2012–13 Apr–Jun 2,352 1hr16mins 3hrs21mins 3hrs44mins
2012–13 Jan–Mar 2,572 1hr17mins 3hrs27mins 3hrs36mins
2012–13 Oct–Dec 2,782 1hr8mins 3hrs7mins 3hrs41mins
2012–13 Jul–Sep 2,577 1hr29mins 3hrs55mins 3hrs50mins
2011–12 Apr–Jun 2,614 1hr18mins 3hrs31mins 3hrs33mins
2011–12 Jan–Mar 2,645 1hr14mins 3hrs16mins 3hrs30mins
2011–12 Oct–Dec 2,615 1hr19mins 3hrs23mins 3hrs37mins
2011–12 Jul–Sep 2,554 1hr29mins 3hrs33mins 3hrs44mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 12,495 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 12,495
2016–17 12,401
2015–16 12,362
2014–15 12,340
2013–14 12,832
2012–13 13,019
2011–12 12,982
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 3,098
2017–18 Jan–Mar 3,057
2017–18 Oct–Dec 3,070
2017–18 Jul–Sep 3,270
2016–17 Apr–Jun 3,058
2016–17 Jan–Mar 2,961
2016–17 Oct–Dec 3,285
2016–17 Jul–Sep 3,097
2015–16 Apr–Jun 2,808
2015–16 Jan–Mar 3,180
2015–16 Oct–Dec 3,250
2015–16 Jul–Sep 3,124
2014–15 Apr–Jun 2,982
2014–15 Jan–Mar 3,147
2014–15 Oct–Dec 3,116
2014–15 Jul–Sep 3,095
2013–14 Apr–Jun 2,983
2013–14 Jan–Mar 3,102
2013–14 Oct–Dec 3,310
2013–14 Jul–Sep 3,437
2012–13 Apr–Jun 3,052
2012–13 Jan–Mar 3,242
2012–13 Oct–Dec 3,433
2012–13 Jul–Sep 3,292
2011–12 Apr–Jun 3,278
2011–12 Jan–Mar 3,258
2011–12 Oct–Dec 3,257
2011–12 Jul–Sep 3,189

Resuscitation presentations (require treatment immediately)

In 2017–18, 59 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 59
2016–17 65
2015–16 53
2014–15 59
2013–14 45
2012–13 47
2011–12 53
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 20
2017–18 Jan–Mar 10
2017–18 Oct–Dec 11
2017–18 Jul–Sep 18
2016–17 Apr–Jun 11
2016–17 Jan–Mar 12
2016–17 Oct–Dec 18
2016–17 Jul–Sep 24
2015–16 Apr–Jun 18
2015–16 Jan–Mar 18
2015–16 Oct–Dec 10
2015–16 Jul–Sep 7
2014–15 Apr–Jun 16
2014–15 Jan–Mar 12
2014–15 Oct–Dec 16
2014–15 Jul–Sep 15
2013–14 Apr–Jun 12
2013–14 Jan–Mar 10
2013–14 Oct–Dec 8
2013–14 Jul–Sep 15
2012–13 Apr–Jun 13
2012–13 Jan–Mar 7
2012–13 Oct–Dec 6
2012–13 Jul–Sep 21
2011–12 Apr–Jun 12
2011–12 Jan–Mar 8
2011–12 Oct–Dec 16
2011–12 Jul–Sep 17

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 1,371 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 1,371
2016–17 1,347
2015–16 1,302
2014–15 1,004
2013–14 1,260
2012–13 1,107
2011–12 882
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 321
2017–18 Jan–Mar 340
2017–18 Oct–Dec 372
2017–18 Jul–Sep 338
2016–17 Apr–Jun 291
2016–17 Jan–Mar 308
2016–17 Oct–Dec 327
2016–17 Jul–Sep 421
2015–16 Apr–Jun 299
2015–16 Jan–Mar 328
2015–16 Oct–Dec 386
2015–16 Jul–Sep 289
2014–15 Apr–Jun 284
2014–15 Jan–Mar 261
2014–15 Oct–Dec 222
2014–15 Jul–Sep 237
2013–14 Apr–Jun 261
2013–14 Jan–Mar 306
2013–14 Oct–Dec 335
2013–14 Jul–Sep 358
2012–13 Apr–Jun 305
2012–13 Jan–Mar 255
2012–13 Oct–Dec 267
2012–13 Jul–Sep 280
2011–12 Apr–Jun 215
2011–12 Jan–Mar 187
2011–12 Oct–Dec 233
2011–12 Jul–Sep 247

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 4,292 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 4,292
2016–17 3,877
2015–16 3,756
2014–15 3,278
2013–14 3,467
2012–13 2,974
2011–12 2,773
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 1,248
2017–18 Jan–Mar 1,094
2017–18 Oct–Dec 1,013
2017–18 Jul–Sep 937
2016–17 Apr–Jun 925
2016–17 Jan–Mar 895
2016–17 Oct–Dec 1,050
2016–17 Jul–Sep 1,007
2015–16 Apr–Jun 898
2015–16 Jan–Mar 915
2015–16 Oct–Dec 963
2015–16 Jul–Sep 980
2014–15 Apr–Jun 812
2014–15 Jan–Mar 770
2014–15 Oct–Dec 807
2014–15 Jul–Sep 889
2013–14 Apr–Jun 838
2013–14 Jan–Mar 811
2013–14 Oct–Dec 916
2013–14 Jul–Sep 902
2012–13 Apr–Jun 701
2012–13 Jan–Mar 803
2012–13 Oct–Dec 727
2012–13 Jul–Sep 743
2011–12 Apr–Jun 707
2011–12 Jan–Mar 673
2011–12 Oct–Dec 658
2011–12 Jul–Sep 735

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 5,178 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 5,178
2016–17 5,178
2015–16 5,196
2014–15 5,397
2013–14 5,290
2012–13 5,945
2011–12 5,950
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 1,160
2017–18 Jan–Mar 1,207
2017–18 Oct–Dec 1,302
2017–18 Jul–Sep 1,509
2016–17 Apr–Jun 1,388
2016–17 Jan–Mar 1,229
2016–17 Oct–Dec 1,355
2016–17 Jul–Sep 1,206
2015–16 Apr–Jun 1,153
2015–16 Jan–Mar 1,337
2015–16 Oct–Dec 1,371
2015–16 Jul–Sep 1,335
2014–15 Apr–Jun 1,361
2014–15 Jan–Mar 1,390
2014–15 Oct–Dec 1,335
2014–15 Jul–Sep 1,311
2013–14 Apr–Jun 1,201
2013–14 Jan–Mar 1,287
2013–14 Oct–Dec 1,337
2013–14 Jul–Sep 1,465
2012–13 Apr–Jun 1,387
2012–13 Jan–Mar 1,501
2012–13 Oct–Dec 1,565
2012–13 Jul–Sep 1,492
2011–12 Apr–Jun 1,502
2011–12 Jan–Mar 1,498
2011–12 Oct–Dec 1,485
2011–12 Jul–Sep 1,465

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 1,585 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 1,585
2016–17 1,906
2015–16 2,045
2014–15 2,581
2013–14 2,760
2012–13 2,938
2011–12 3,324
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 348
2017–18 Jan–Mar 406
2017–18 Oct–Dec 369
2017–18 Jul–Sep 462
2016–17 Apr–Jun 434
2016–17 Jan–Mar 512
2016–17 Oct–Dec 527
2016–17 Jul–Sep 433
2015–16 Apr–Jun 438
2015–16 Jan–Mar 580
2015–16 Oct–Dec 516
2015–16 Jul–Sep 511
2014–15 Apr–Jun 505
2014–15 Jan–Mar 708
2014–15 Oct–Dec 730
2014–15 Jul–Sep 638
2013–14 Apr–Jun 667
2013–14 Jan–Mar 687
2013–14 Oct–Dec 709
2013–14 Jul–Sep 697
2012–13 Apr–Jun 642
2012–13 Jan–Mar 672
2012–13 Oct–Dec 868
2012–13 Jul–Sep 756
2011–12 Apr–Jun 842
2011–12 Jan–Mar 892
2011–12 Oct–Dec 865
2011–12 Jul–Sep 725