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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2016–17, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 99%.

Year Number of patients Patients treated immediately Peer group average
2016–17 42 100% 99%
2015–16 36 100% 100%
2014–15 35 100% 99%
2013–14 30 100% 100%
2012–13 47 100% 100%
2011–12 25 100% 99%
Year Quarter Number of patients Patients treated immediately Peer group average
NP Reported data did not meet the criteria to calculate this indicator.
2016–17 Apr–Jun 13 100% 98%
2016–17 Jan–Mar 10 100% 99%
2016–17 Oct–Dec 12 100% 100%
2016–17 Jul–Sep 7 NP 100%
2015–16 Apr–Jun 8 NP 99%
2015–16 Jan–Mar 7 NP 100%
2015–16 Oct–Dec 10 100% 100%
2015–16 Jul–Sep 11 100% 100%
2014–15 Apr–Jun 7 NP 99%
2014–15 Jan–Mar 7 NP 99%
2014–15 Oct–Dec 8 NP 100%
2014–15 Jul–Sep 13 100% 100%
2013–14 Apr–Jun 7 NP 99%
2013–14 Jan–Mar 5 NP 99%
2013–14 Oct–Dec 10 100% 99%
2013–14 Jul–Sep 8 NP 100%
2012–13 Apr–Jun 10 100% 100%
2012–13 Jan–Mar 17 100% 100%
2012–13 Oct–Dec 11 100% 100%
2012–13 Jul–Sep 9 NP 100%
2011–12 Apr–Jun 6 NP 99%
2011–12 Jan–Mar <5 NP 99%
2011–12 Oct–Dec 9 NP 99%
2011–12 Jul–Sep 6 NP 98%

Emergency waiting time (requires treatment within 10 minutes)

In 2016–17, 74% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 84%.

Year Number of patients Patients treated within 10 minutes Peer group average
2016–17 948 74% 84%
2015–16 874 77% 83%
2014–15 883 80% 86%
2013–14 910 83% 85%
2012–13 950 81% 86%
2011–12 771 81% 83%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2016–17 Apr–Jun 250 68% 86%
2016–17 Jan–Mar 261 76% 84%
2016–17 Oct–Dec 235 74% 85%
2016–17 Jul–Sep 202 78% 83%
2015–16 Apr–Jun 249 78% 82%
2015–16 Jan–Mar 256 75% 84%
2015–16 Oct–Dec 205 77% 83%
2015–16 Jul–Sep 164 78% 83%
2014–15 Apr–Jun 202 78% 85%
2014–15 Jan–Mar 223 80% 86%
2014–15 Oct–Dec 231 83% 87%
2014–15 Jul–Sep 227 81% 85%
2013–14 Apr–Jun 205 81% 85%
2013–14 Jan–Mar 208 82% 85%
2013–14 Oct–Dec 272 86% 85%
2013–14 Jul–Sep 225 81% 84%
2012–13 Apr–Jun 279 78% 88%
2012–13 Jan–Mar 241 83% 87%
2012–13 Oct–Dec 215 83% 86%
2012–13 Jul–Sep 215 82% 84%
2011–12 Apr–Jun 207 83% 86%
2011–12 Jan–Mar 183 87% 85%
2011–12 Oct–Dec 187 80% 84%
2011–12 Jul–Sep 194 76% 78%

Urgent waiting time (requires treatment within 30 minutes)

In 2016–17, 66% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 77%.

Year Number of patients Patients treated within 30 minutes Peer group average
2016–17 4,340 66% 77%
2015–16 4,459 72% 77%
2014–15 3,905 79% 79%
2013–14 3,705 82% 80%
2012–13 3,604 79% 81%
2011–12 2,796 79% 78%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2016–17 Apr–Jun 1,046 64% 79%
2016–17 Jan–Mar 1,056 66% 78%
2016–17 Oct–Dec 1,105 65% 77%
2016–17 Jul–Sep 1,133 71% 74%
2015–16 Apr–Jun 1,178 71% 76%
2015–16 Jan–Mar 1,215 68% 78%
2015–16 Oct–Dec 1,075 72% 77%
2015–16 Jul–Sep 991 78% 76%
2014–15 Apr–Jun 930 78% 78%
2014–15 Jan–Mar 959 78% 80%
2014–15 Oct–Dec 1,031 78% 79%
2014–15 Jul–Sep 985 81% 78%
2013–14 Apr–Jun 892 83% 80%
2013–14 Jan–Mar 906 80% 80%
2013–14 Oct–Dec 871 82% 81%
2013–14 Jul–Sep 1,036 82% 78%
2012–13 Apr–Jun 943 79% 82%
2012–13 Jan–Mar 941 80% 82%
2012–13 Oct–Dec 853 83% 82%
2012–13 Jul–Sep 867 75% 79%
2011–12 Apr–Jun 749 80% 79%
2011–12 Jan–Mar 702 88% 80%
2011–12 Oct–Dec 697 76% 78%
2011–12 Jul–Sep 648 71% 75%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2016–17, 71% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 79%.

Year Number of patients Patients treated within 60 minutes Peer group average
2016–17 8,321 71% 79%
2015–16 8,623 78% 80%
2014–15 9,052 81% 81%
2013–14 8,031 85% 80%
2012–13 7,184 80% 82%
2011–12 6,599 81% 78%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2016–17 Apr–Jun 2,003 69% 81%
2016–17 Jan–Mar 2,158 71% 80%
2016–17 Oct–Dec 2,048 70%* 78%
2016–17 Jul–Sep 2,112 75% 76%
2015–16 Apr–Jun 2,046 73%* 79%
2015–16 Jan–Mar 2,077 74% 81%
2015–16 Oct–Dec 2,105 82% 80%
2015–16 Jul–Sep 2,395 82% 79%
2014–15 Apr–Jun 2,449 79% 82%
2014–15 Jan–Mar 2,234 83% 81%
2014–15 Oct–Dec 2,014 82% 81%
2014–15 Jul–Sep 2,355 81% 79%
2013–14 Apr–Jun 2,114 84% 82%
2013–14 Jan–Mar 2,011 83% 81%
2013–14 Oct–Dec 1,892 87% 81%
2013–14 Jul–Sep 2,014 85% 78%
2012–13 Apr–Jun 1,877 82% 83%
2012–13 Jan–Mar 1,827 82% 84%
2012–13 Oct–Dec 1,752 82% 83%
2012–13 Jul–Sep 1,728 75% 78%
2011–12 Apr–Jun 1,772 77% 79%
2011–12 Jan–Mar 1,688 87% 80%
2011–12 Oct–Dec 1,618 82% 78%
2011–12 Jul–Sep 1,521 77% 75%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2016–17, 94%* of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 95%.

Year Number of patients Patients treated within 120 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2016–17 1,017 94%* 95%
2015–16 1,192 94%* 95%
2014–15 1,195 97% 95%
2013–14 1,591 96% 94%
2012–13 2,078 93%* 94%
2011–12 3,591 92% 92%

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 120 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2016–17 Apr–Jun 267 93%* 96%
2016–17 Jan–Mar 280 NP† 96%
2016–17 Oct–Dec 229 NP† 95%
2016–17 Jul–Sep 241 93%* 93%
2015–16 Apr–Jun 211 92%* 94%
2015–16 Jan–Mar 311 92% 95%
2015–16 Oct–Dec 352 96%* 95%
2015–16 Jul–Sep 318 96%* 95%
2014–15 Apr–Jun 339 98% 96%
2014–15 Jan–Mar 311 96%* 95%
2014–15 Oct–Dec 266 97% 95%
2014–15 Jul–Sep 279 97% 94%
2013–14 Apr–Jun 351 96% 94%
2013–14 Jan–Mar 403 95% 94%
2013–14 Oct–Dec 488 97% 94%
2013–14 Jul–Sep 349 94% 92%
2012–13 Apr–Jun 495 95%* 93%
2012–13 Jan–Mar 457 94%* 95%
2012–13 Oct–Dec 526 95% 95%
2012–13 Jul–Sep 600 88% 92%
2011–12 Apr–Jun 689 89%* 93%
2011–12 Jan–Mar 913 92%* 93%
2011–12 Oct–Dec 969 93% 93%
2011–12 Jul–Sep 1,020 94% 90%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2016–17, 81% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 82%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 16,237 81% 82%
2015–16 16,413 85% 83%
2014–15 16,295 88% 83%
2013–14 15,469 90% 83%
2012–13 15,370 88% 82%
2011–12 15,639 88% 82%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 Apr–Jun 3,925 80% 83%
2016–17 Jan–Mar 4,164 80% 84%
2016–17 Oct–Dec 4,073 81% 82%
2016–17 Jul–Sep 4,075 84% 80%
2015–16 Apr–Jun 4,021 85% 83%
2015–16 Jan–Mar 4,261 84% 83%
2015–16 Oct–Dec 4,022 87% 83%
2015–16 Jul–Sep 4,109 86% 82%
2014–15 Apr–Jun 4,161 87% 84%
2014–15 Jan–Mar 4,030 88% 84%
2014–15 Oct–Dec 3,870 87% 83%
2014–15 Jul–Sep 4,234 88% 82%
2013–14 Apr–Jun 3,929 90% 84%
2013–14 Jan–Mar 3,827 89% 83%
2013–14 Oct–Dec 3,803 91% 83%
2013–14 Jul–Sep 3,910 91% 82%
2012–13 Apr–Jun 3,924 90% 83%
2012–13 Jan–Mar 3,818 88% 83%
2012–13 Oct–Dec 3,731 89% 83%
2012–13 Jul–Sep 3,897 84% 82%
2011–12 Apr–Jun 3,968 86% 82%
2011–12 Jan–Mar 3,942 91% 83%
2011–12 Oct–Dec 3,893 88% 82%
2011–12 Jul–Sep 3,836 88% 81%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2016–17, 55% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 61%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 42 55% 61%
2015–16 37 73% 65%
2014–15 37 68% 62%
2013–14 30 60% 60%
2012–13 48 58% 62%
2011–12 25 60% 62%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
NP Reported data did not meet the criteria to calculate this indicator.
2016–17 Apr–Jun 13 46% 63%
2016–17 Jan–Mar 10 80% 64%
2016–17 Oct–Dec 12 50% 60%
2016–17 Jul–Sep 7 NP 58%
2015–16 Apr–Jun 8 NP 64%
2015–16 Jan–Mar 7 NP 64%
2015–16 Oct–Dec 11 82% 67%
2015–16 Jul–Sep 11 55% 65%
2014–15 Apr–Jun 7 NP 64%
2014–15 Jan–Mar 8 NP 65%
2014–15 Oct–Dec 9 NP 60%
2014–15 Jul–Sep 13 77% 61%
2013–14 Apr–Jun 7 NP 65%
2013–14 Jan–Mar 5 NP 63%
2013–14 Oct–Dec 10 50% 57%
2013–14 Jul–Sep 8 NP 57%
2012–13 Apr–Jun 10 80% 61%
2012–13 Jan–Mar 17 47% 64%
2012–13 Oct–Dec 11 45% 64%
2012–13 Jul–Sep 10 70% 61%
2011–12 Apr–Jun 6 NP 57%
2011–12 Jan–Mar <5 NP 65%
2011–12 Oct–Dec 9 NP 60%
2011–12 Jul–Sep 6 NP 66%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2016–17, 58% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 65%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 954 58% 65%
2015–16 882 66% 67%
2014–15 885 69% 66%
2013–14 916 73% 64%
2012–13 954 70% 62%
2011–12 790 72% 61%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 Apr–Jun 252 55% 67%
2016–17 Jan–Mar 262 55% 66%
2016–17 Oct–Dec 238 59% 65%
2016–17 Jul–Sep 202 66% 63%
2015–16 Apr–Jun 252 73% 68%
2015–16 Jan–Mar 258 64% 68%
2015–16 Oct–Dec 208 66% 68%
2015–16 Jul–Sep 164 60% 65%
2014–15 Apr–Jun 202 63% 67%
2014–15 Jan–Mar 223 71% 67%
2014–15 Oct–Dec 232 72% 66%
2014–15 Jul–Sep 228 70% 63%
2013–14 Apr–Jun 208 71% 65%
2013–14 Jan–Mar 209 71% 64%
2013–14 Oct–Dec 273 72% 63%
2013–14 Jul–Sep 226 77% 62%
2012–13 Apr–Jun 280 71% 65%
2012–13 Jan–Mar 241 73% 62%
2012–13 Oct–Dec 216 74% 62%
2012–13 Jul–Sep 217 63% 61%
2011–12 Apr–Jun 212 72% 61%
2011–12 Jan–Mar 187 78% 62%
2011–12 Oct–Dec 190 68% 61%
2011–12 Jul–Sep 201 72% 59%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2016–17, 73% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 73%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 4,461 73% 73%
2015–16 4,548 77% 74%
2014–15 3,982 79% 74%
2013–14 3,782 83% 73%
2012–13 3,666 80% 72%
2011–12 2,890 79% 72%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 Apr–Jun 1,071 73% 75%
2016–17 Jan–Mar 1,087 68% 74%
2016–17 Oct–Dec 1,143 73% 72%
2016–17 Jul–Sep 1,160 77% 70%
2015–16 Apr–Jun 1,199 79% 74%
2015–16 Jan–Mar 1,252 76% 74%
2015–16 Oct–Dec 1,089 77% 74%
2015–16 Jul–Sep 1,008 77% 73%
2014–15 Apr–Jun 951 77% 74%
2014–15 Jan–Mar 977 79% 74%
2014–15 Oct–Dec 1,049 79% 73%
2014–15 Jul–Sep 1,005 80% 73%
2013–14 Apr–Jun 914 83% 75%
2013–14 Jan–Mar 921 81% 73%
2013–14 Oct–Dec 893 84% 73%
2013–14 Jul–Sep 1,054 85% 72%
2012–13 Apr–Jun 970 82% 73%
2012–13 Jan–Mar 952 80% 73%
2012–13 Oct–Dec 863 82% 72%
2012–13 Jul–Sep 881 75% 72%
2011–12 Apr–Jun 776 77% 72%
2011–12 Jan–Mar 722 82% 73%
2011–12 Oct–Dec 715 80% 72%
2011–12 Jul–Sep 677 78% 71%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2016–17, 85% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 88%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 9,151 85% 88%
2015–16 9,208 89% 88%
2014–15 9,611 91% 89%
2013–14 8,502 93% 89%
2012–13 7,684 91% 88%
2011–12 7,165 90% 87%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 Apr–Jun 2,179 84% 89%
2016–17 Jan–Mar 2,384 85% 89%
2016–17 Oct–Dec 2,267 85% 87%
2016–17 Jul–Sep 2,321 87% 86%
2015–16 Apr–Jun 2,211 88% 88%
2015–16 Jan–Mar 2,252 88% 88%
2015–16 Oct–Dec 2,229 91% 88%
2015–16 Jul–Sep 2,516 90% 88%
2014–15 Apr–Jun 2,546 91% 90%
2014–15 Jan–Mar 2,360 91% 89%
2014–15 Oct–Dec 2,174 91% 89%
2014–15 Jul–Sep 2,531 91% 88%
2013–14 Apr–Jun 2,257 93% 90%
2013–14 Jan–Mar 2,144 93% 89%
2013–14 Oct–Dec 1,987 94% 89%
2013–14 Jul–Sep 2,114 94% 88%
2012–13 Apr–Jun 1,986 93% 89%
2012–13 Jan–Mar 1,928 92% 89%
2012–13 Oct–Dec 1,872 92% 88%
2012–13 Jul–Sep 1,898 88% 87%
2011–12 Apr–Jun 1,960 89% 87%
2011–12 Jan–Mar 1,798 92% 87%
2011–12 Oct–Dec 1,753 90% 87%
2011–12 Jul–Sep 1,654 88% 87%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2016–17, 96% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 97%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 1,612 96% 97%
2015–16 1,736 97% 97%
2014–15 1,780 98% 96%
2013–14 2,237 97% 96%
2012–13 3,017 95% 95%
2011–12 4,761 95% 94%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 Apr–Jun 402 96% 97%
2016–17 Jan–Mar 416 95% 97%
2016–17 Oct–Dec 412 97% 96%
2016–17 Jul–Sep 382 95% 96%
2015–16 Apr–Jun 350 96% 96%
2015–16 Jan–Mar 491 97% 97%
2015–16 Oct–Dec 485 98% 96%
2015–16 Jul–Sep 410 99% 97%
2014–15 Apr–Jun 455 98% 97%
2014–15 Jan–Mar 462 99% 97%
2014–15 Oct–Dec 406 98% 97%
2014–15 Jul–Sep 457 97% 96%
2013–14 Apr–Jun 542 97% 96%
2013–14 Jan–Mar 548 97% 96%
2013–14 Oct–Dec 640 98% 96%
2013–14 Jul–Sep 507 97% 95%
2012–13 Apr–Jun 678 96% 94%
2012–13 Jan–Mar 680 96% 95%
2012–13 Oct–Dec 769 97% 95%
2012–13 Jul–Sep 890 92% 94%
2011–12 Apr–Jun 1,013 91% 94%
2011–12 Jan–Mar 1,229 96% 95%
2011–12 Oct–Dec 1,221 95% 95%
2011–12 Jul–Sep 1,298 96% 94%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2016–17, 57% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 54%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 3,521 57% 54%
2015–16 3,272 60% 56%
2014–15 3,175 62% 53%
2013–14 2,953 71% 51%
2012–13 2,885 69% 50%
2011–12 3,017 69% 47%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 Apr–Jun 870 54% 56%
2016–17 Jan–Mar 915 52% 57%
2016–17 Oct–Dec 917 58% 53%
2016–17 Jul–Sep 819 63% 50%
2015–16 Apr–Jun 860 64% 57%
2015–16 Jan–Mar 834 57% 57%
2015–16 Oct–Dec 789 61% 57%
2015–16 Jul–Sep 789 59% 54%
2014–15 Apr–Jun 779 59% 55%
2014–15 Jan–Mar 777 65% 55%
2014–15 Oct–Dec 796 63% 53%
2014–15 Jul–Sep 823 62% 50%
2013–14 Apr–Jun 729 69% 52%
2013–14 Jan–Mar 689 67% 51%
2013–14 Oct–Dec 752 73% 51%
2013–14 Jul–Sep 783 75% 49%
2012–13 Apr–Jun 810 73% 52%
2012–13 Jan–Mar 685 67% 52%
2012–13 Oct–Dec 685 73% 50%
2012–13 Jul–Sep 705 63% 46%
2011–12 Apr–Jun 744 67% 47%
2011–12 Jan–Mar 736 73% 49%
2011–12 Oct–Dec 752 70% 49%
2011–12 Jul–Sep 785 67% 45%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2016–17, 88% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 88%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 12,716 88% 88%
2015–16 13,141 92% 88%
2014–15 13,117 94% 90%
2013–14 12,516 95% 90%
2012–13 12,405 92% 89%
2011–12 12,479 93% 89%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 Apr–Jun 3,055 88% 89%
2016–17 Jan–Mar 3,249 87% 89%
2016–17 Oct–Dec 3,156 88% 87%
2016–17 Jul–Sep 3,256 89% 86%
2015–16 Apr–Jun 3,161 91% 88%
2015–16 Jan–Mar 3,427 90% 88%
2015–16 Oct–Dec 3,233 93% 88%
2015–16 Jul–Sep 3,320 92% 88%
2014–15 Apr–Jun 3,381 94% 90%
2014–15 Jan–Mar 3,252 94% 90%
2014–15 Oct–Dec 3,074 93% 90%
2014–15 Jul–Sep 3,410 94% 89%
2013–14 Apr–Jun 3,200 95% 90%
2013–14 Jan–Mar 3,138 94% 90%
2013–14 Oct–Dec 3,051 95% 90%
2013–14 Jul–Sep 3,127 95% 89%
2012–13 Apr–Jun 3,103 94% 89%
2012–13 Jan–Mar 3,095 93% 89%
2012–13 Oct–Dec 3,027 93% 89%
2012–13 Jul–Sep 3,180 89% 88%
2011–12 Apr–Jun 3,201 91% 89%
2011–12 Jan–Mar 3,163 95% 90%
2011–12 Oct–Dec 3,096 93% 89%
2011–12 Jul–Sep 3,019 94% 89%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2016–17, the median length of time for all patients to depart this hospital’s emergency department was 1 hour 59 minutes. The length of time until most patients (90%) had departed was 5 hours 7 minutes, compared to its national peer group performance of 5 hours 20 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2016–17 16,237 1hr59mins 5hrs7mins 5hrs20mins
2015–16 16,413 1hr41mins 4hrs40mins 5hrs13mins
2014–15 16,295 1hr30mins 4hrs21mins 5hrs9mins
2013–14 15,469 1hr21mins 3hrs59mins 5hrs10mins
2012–13 15,370 1hr27mins 4hrs20mins 5hrs13mins
2011–12 15,639 1hr24mins 4hrs18mins 5hrs19mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2016–17 Apr–Jun 3,925 2hrs8mins 5hrs17mins 5hrs9mins
2016–17 Jan–Mar 4,164 2hrs1min 5hrs20mins 5hrs5mins
2016–17 Oct–Dec 4,073 2hrs2mins 5hrs4mins 5hrs22mins
2016–17 Jul–Sep 4,075 1hr48mins 4hrs42mins 5hrs43mins
2015–16 Apr–Jun 4,021 1hr54mins 4hrs41mins 5hrs16mins
2015–16 Jan–Mar 4,261 1hr47mins 4hrs53mins 5hrs9mins
2015–16 Oct–Dec 4,022 1hr32mins 4hrs29mins 5hrs9mins
2015–16 Jul–Sep 4,109 1hr31mins 4hrs34mins 5hrs16mins
2014–15 Apr–Jun 4,161 1hr28mins 4hrs25mins 5hrs5mins
2014–15 Jan–Mar 4,030 1hr29mins 4hrs18mins 5hrs2mins
2014–15 Oct–Dec 3,870 1hr34mins 4hrs27mins 5hrs8mins
2014–15 Jul–Sep 4,234 1hr28mins 4hrs16mins 5hrs21mins
2013–14 Apr–Jun 3,929 1hr22mins 4hrs1min 5hrs3mins
2013–14 Jan–Mar 3,827 1hr22mins 4hrs6mins 5hrs9mins
2013–14 Oct–Dec 3,803 1hr17mins 3hrs54mins 5hrs10mins
2013–14 Jul–Sep 3,910 1hr21mins 3hrs54mins 5hrs18mins
2012–13 Apr–Jun 3,924 1hr22mins 4hrs5mins 5hrs10mins
2012–13 Jan–Mar 3,818 1hr24mins 4hrs15mins 5hrs7mins
2012–13 Oct–Dec 3,731 1hr22mins 4hrs10mins 5hrs12mins
2012–13 Jul–Sep 3,897 1hr38mins 4hrs50mins 5hrs23mins
2011–12 Apr–Jun 3,968 1hr30mins 4hrs34mins 5hrs20mins
2011–12 Jan–Mar 3,942 1hr14mins 3hrs56mins 5hrs12mins
2011–12 Oct–Dec 3,893 1hr23mins 4hrs17mins 5hrs17mins
2011–12 Jul–Sep 3,836 1hr27mins 4hrs19mins 5hrs25mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2016–17, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 3 hours 43 minutes. The length of time until most patients (90%) had departed was 6 hours 54 minutes, compared to its national peer group performance of 8 hours 25 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2016–17 3,521 3hrs43mins 6hrs54mins 8hrs25mins
2015–16 3,272 3hrs33mins 6hrs26mins 8hrs9mins
2014–15 3,175 3hrs23mins 6hrs31mins 8hrs49mins
2013–14 2,953 2hrs59mins 5hrs49mins 8hrs43mins
2012–13 2,885 2hrs58mins 6hrs3mins 8hrs40mins
2011–12 3,017 2hrs55mins 6hrs17mins 9hrs13mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2016–17 Apr–Jun 870 3hrs50mins 7hrs4mins 7hrs57mins
2016–17 Jan–Mar 915 3hrs52mins 7hrs17mins 7hrs52mins
2016–17 Oct–Dec 917 3hrs39mins 6hrs47mins 8hrs23mins
2016–17 Jul–Sep 819 3hrs30mins 6hrs7mins 9hrs39mins
2015–16 Apr–Jun 860 3hrs27mins 6hrs12mins 8hrs10mins
2015–16 Jan–Mar 834 3hrs42mins 6hrs32mins 7hrs51mins
2015–16 Oct–Dec 789 3hrs30mins 6hrs17mins 7hrs51mins
2015–16 Jul–Sep 789 3hrs33mins 6hrs49mins 8hrs46mins
2014–15 Apr–Jun 779 3hrs36mins 6hrs52mins 8hrs22mins
2014–15 Jan–Mar 777 3hrs17mins 6hrs31mins 8hrs28mins
2014–15 Oct–Dec 796 3hrs22mins 6hrs15mins 8hrs44mins
2014–15 Jul–Sep 823 3hrs20mins 6hrs28mins 9hrs38mins
2013–14 Apr–Jun 729 3hrs8mins 5hrs57mins 8hrs43mins
2013–14 Jan–Mar 689 3hrs12mins 6hrs12mins 8hrs30mins
2013–14 Oct–Dec 752 2hrs50mins 5hrs42mins 8hrs38mins
2013–14 Jul–Sep 783 2hrs48mins 5hrs20mins 9hrs3mins
2012–13 Apr–Jun 810 2hrs51mins 5hrs31mins 8hrs23mins
2012–13 Jan–Mar 685 2hrs59mins 6hrs22mins 8hrs28mins
2012–13 Oct–Dec 685 2hrs53mins 5hrs38mins 8hrs22mins
2012–13 Jul–Sep 705 3hrs14mins 6hrs43mins 9hrs28mins
2011–12 Apr–Jun 744 3hrs1min 6hrs21mins 9hrs11mins
2011–12 Jan–Mar 736 2hrs43mins 5hrs54mins 8hrs45mins
2011–12 Oct–Dec 752 2hrs53mins 6hrs24mins 9hrs2mins
2011–12 Jul–Sep 785 3hrs7mins 6hrs30mins 10hrs2mins

Time spent in the emergency department (patients discharged)

In 2016–17, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 1 hour 34 minutes. The length of time until most patients (90%) had departed was 4 hours 17 minutes, compared to its national peer group performance of 4 hours 22 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2016–17 12,716 1hr34mins 4hrs17mins 4hrs22mins
2015–16 13,141 1hr20mins 3hrs47mins 4hrs19mins
2014–15 13,117 1hr13mins 3hrs24mins 4hrs5mins
2013–14 12,516 1hr5mins 3hrs8mins 4hrs4mins
2012–13 12,405 1hr12mins 3hrs36mins 4hrs11mins
2011–12 12,479 1hr7mins 3hrs27mins 4hrs6mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2016–17 Apr–Jun 3,055 1hr42mins 4hrs23mins 4hrs8mins
2016–17 Jan–Mar 3,249 1hr37mins 4hrs25mins 4hrs11mins
2016–17 Oct–Dec 3,156 1hr37mins 4hrs17mins 4hrs27mins
2016–17 Jul–Sep 3,256 1hr24mins 4hrs7mins 4hrs39mins
2015–16 Apr–Jun 3,161 1hr31mins 3hrs55mins 4hrs22mins
2015–16 Jan–Mar 3,427 1hr26mins 3hrs59mins 4hrs17mins
2015–16 Oct–Dec 3,233 1hr13mins 3hrs37mins 4hrs18mins
2015–16 Jul–Sep 3,320 1hr13mins 3hrs36mins 4hrs20mins
2014–15 Apr–Jun 3,381 1hr11mins 3hrs18mins 4hrs2mins
2014–15 Jan–Mar 3,252 1hr13mins 3hrs29mins 4hrs3mins
2014–15 Oct–Dec 3,074 1hr16mins 3hrs27mins 4hrs3mins
2014–15 Jul–Sep 3,410 1hr13mins 3hrs20mins 4hrs12mins
2013–14 Apr–Jun 3,200 1hr8mins 3hrs8mins 3hrs57mins
2013–14 Jan–Mar 3,138 1hr8mins 3hrs11mins 4hrs4mins
2013–14 Oct–Dec 3,051 1hr1min 3hrs8mins 4hrs3mins
2013–14 Jul–Sep 3,127 1hr5mins 3hrs6mins 4hrs12mins
2012–13 Apr–Jun 3,103 1hr7mins 3hrs18mins 4hrs10mins
2012–13 Jan–Mar 3,095 1hr10mins 3hrs26mins 4hrs7mins
2012–13 Oct–Dec 3,027 1hr7mins 3hrs30mins 4hrs10mins
2012–13 Jul–Sep 3,180 1hr23mins 4hrs11mins 4hrs15mins
2011–12 Apr–Jun 3,201 1hr15mins 3hrs52mins 4hrs6mins
2011–12 Jan–Mar 3,163 1hr0mins 3hrs12mins 4hrs2mins
2011–12 Oct–Dec 3,096 1hr7mins 3hrs27mins 4hrs8mins
2011–12 Jul–Sep 3,019 1hr8mins 3hrs23mins 4hrs10mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2016–17, 16,237 patients presented to this emergency department for treatment.

Year Number of patients
2016–17 16,237
2015–16 16,413
2014–15 16,295
2013–14 15,469
2012–13 15,370
2011–12 15,639
Year Quarter Number of patients presenting to the emergency department
2016–17 Apr–Jun 3,925
2016–17 Jan–Mar 4,164
2016–17 Oct–Dec 4,073
2016–17 Jul–Sep 4,075
2015–16 Apr–Jun 4,021
2015–16 Jan–Mar 4,261
2015–16 Oct–Dec 4,022
2015–16 Jul–Sep 4,109
2014–15 Apr–Jun 4,161
2014–15 Jan–Mar 4,030
2014–15 Oct–Dec 3,870
2014–15 Jul–Sep 4,234
2013–14 Apr–Jun 3,929
2013–14 Jan–Mar 3,827
2013–14 Oct–Dec 3,803
2013–14 Jul–Sep 3,910
2012–13 Apr–Jun 3,924
2012–13 Jan–Mar 3,818
2012–13 Oct–Dec 3,731
2012–13 Jul–Sep 3,897
2011–12 Apr–Jun 3,968
2011–12 Jan–Mar 3,942
2011–12 Oct–Dec 3,893
2011–12 Jul–Sep 3,836

Resuscitation presentations (require treatment immediately)

In 2016–17, 42 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2016–17 42
2015–16 37
2014–15 37
2013–14 30
2012–13 48
2011–12 25
Year Quarter Number of patients presenting to the emergency department
2016–17 Apr–Jun 13
2016–17 Jan–Mar 10
2016–17 Oct–Dec 12
2016–17 Jul–Sep 7
2015–16 Apr–Jun 8
2015–16 Jan–Mar 7
2015–16 Oct–Dec 11
2015–16 Jul–Sep 11
2014–15 Apr–Jun 7
2014–15 Jan–Mar 8
2014–15 Oct–Dec 9
2014–15 Jul–Sep 13
2013–14 Apr–Jun 7
2013–14 Jan–Mar 5
2013–14 Oct–Dec 10
2013–14 Jul–Sep 8
2012–13 Apr–Jun 10
2012–13 Jan–Mar 17
2012–13 Oct–Dec 11
2012–13 Jul–Sep 10
2011–12 Apr–Jun 6
2011–12 Jan–Mar <5
2011–12 Oct–Dec 9
2011–12 Jul–Sep 6

Emergency presentations (require treatment within 10 minutes)

In 2016–17, 954 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2016–17 954
2015–16 882
2014–15 885
2013–14 916
2012–13 954
2011–12 790
Year Quarter Number of patients presenting to the emergency department
2016–17 Apr–Jun 252
2016–17 Jan–Mar 262
2016–17 Oct–Dec 238
2016–17 Jul–Sep 202
2015–16 Apr–Jun 252
2015–16 Jan–Mar 258
2015–16 Oct–Dec 208
2015–16 Jul–Sep 164
2014–15 Apr–Jun 202
2014–15 Jan–Mar 223
2014–15 Oct–Dec 232
2014–15 Jul–Sep 228
2013–14 Apr–Jun 208
2013–14 Jan–Mar 209
2013–14 Oct–Dec 273
2013–14 Jul–Sep 226
2012–13 Apr–Jun 280
2012–13 Jan–Mar 241
2012–13 Oct–Dec 216
2012–13 Jul–Sep 217
2011–12 Apr–Jun 212
2011–12 Jan–Mar 187
2011–12 Oct–Dec 190
2011–12 Jul–Sep 201

Urgent presentations (require treatment within 30 minutes)

In 2016–17, 4,461 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2016–17 4,461
2015–16 4,548
2014–15 3,982
2013–14 3,782
2012–13 3,666
2011–12 2,890
Year Quarter Number of patients presenting to the emergency department
2016–17 Apr–Jun 1,071
2016–17 Jan–Mar 1,087
2016–17 Oct–Dec 1,143
2016–17 Jul–Sep 1,160
2015–16 Apr–Jun 1,199
2015–16 Jan–Mar 1,252
2015–16 Oct–Dec 1,089
2015–16 Jul–Sep 1,008
2014–15 Apr–Jun 951
2014–15 Jan–Mar 977
2014–15 Oct–Dec 1,049
2014–15 Jul–Sep 1,005
2013–14 Apr–Jun 914
2013–14 Jan–Mar 921
2013–14 Oct–Dec 893
2013–14 Jul–Sep 1,054
2012–13 Apr–Jun 970
2012–13 Jan–Mar 952
2012–13 Oct–Dec 863
2012–13 Jul–Sep 881
2011–12 Apr–Jun 776
2011–12 Jan–Mar 722
2011–12 Oct–Dec 715
2011–12 Jul–Sep 677

Semi-urgent presentations (require treatment within 60 minutes)

In 2016–17, 9,151 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2016–17 9,151
2015–16 9,208
2014–15 9,611
2013–14 8,502
2012–13 7,684
2011–12 7,165
Year Quarter Number of patients presenting to the emergency department
2016–17 Apr–Jun 2,179
2016–17 Jan–Mar 2,384
2016–17 Oct–Dec 2,267
2016–17 Jul–Sep 2,321
2015–16 Apr–Jun 2,211
2015–16 Jan–Mar 2,252
2015–16 Oct–Dec 2,229
2015–16 Jul–Sep 2,516
2014–15 Apr–Jun 2,546
2014–15 Jan–Mar 2,360
2014–15 Oct–Dec 2,174
2014–15 Jul–Sep 2,531
2013–14 Apr–Jun 2,257
2013–14 Jan–Mar 2,144
2013–14 Oct–Dec 1,987
2013–14 Jul–Sep 2,114
2012–13 Apr–Jun 1,986
2012–13 Jan–Mar 1,928
2012–13 Oct–Dec 1,872
2012–13 Jul–Sep 1,898
2011–12 Apr–Jun 1,960
2011–12 Jan–Mar 1,798
2011–12 Oct–Dec 1,753
2011–12 Jul–Sep 1,654

Non-urgent presentations (treatment recommended within 120 minutes)

In 2016–17, 1,612 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2016–17 1,612
2015–16 1,736
2014–15 1,780
2013–14 2,237
2012–13 3,017
2011–12 4,761
Year Quarter Number of patients presenting to the emergency department
2016–17 Apr–Jun 402
2016–17 Jan–Mar 416
2016–17 Oct–Dec 412
2016–17 Jul–Sep 382
2015–16 Apr–Jun 350
2015–16 Jan–Mar 491
2015–16 Oct–Dec 485
2015–16 Jul–Sep 410
2014–15 Apr–Jun 455
2014–15 Jan–Mar 462
2014–15 Oct–Dec 406
2014–15 Jul–Sep 457
2013–14 Apr–Jun 542
2013–14 Jan–Mar 548
2013–14 Oct–Dec 640
2013–14 Jul–Sep 507
2012–13 Apr–Jun 678
2012–13 Jan–Mar 680
2012–13 Oct–Dec 769
2012–13 Jul–Sep 890
2011–12 Apr–Jun 1,013
2011–12 Jan–Mar 1,229
2011–12 Oct–Dec 1,221
2011–12 Jul–Sep 1,298