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200 to 500 beds
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Tamworth Hospital

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2017–18, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2017–18 167 100% 100%
2016–17 185 100% 100%
2015–16 223 100% 100%
2014–15 253 100% 100%
2013–14 252 100% 100%
2012–13 253 100% 100%
2011–12 237 100% 100%
Year Quarter Number of patients Patients treated immediately Peer group average
2017–18 Apr–Jun 44 100% 100%
2017–18 Jan–Mar 44 100% 100%
2017–18 Oct–Dec 36 100% 100%
2017–18 Jul–Sep 43 100% 100%
2016–17 Apr–Jun 35 100% 100%
2016–17 Jan–Mar 37 100% 100%
2016–17 Oct–Dec 59 100% 99%
2016–17 Jul–Sep 54 100% 100%
2015–16 Apr–Jun 35 100% 100%
2015–16 Jan–Mar 44 100% 100%
2015–16 Oct–Dec 65 100% 100%
2015–16 Jul–Sep 79 100% 100%
2014–15 Apr–Jun 52 100% 99%
2014–15 Jan–Mar 58 100% 100%
2014–15 Oct–Dec 76 100% 100%
2014–15 Jul–Sep 67 100% 100%
2013–14 Apr–Jun 50 100% 100%
2013–14 Jan–Mar 62 100% 100%
2013–14 Oct–Dec 74 100% 100%
2013–14 Jul–Sep 66 100% 100%
2012–13 Apr–Jun 69 100% 100%
2012–13 Jan–Mar 48 100% 100%
2012–13 Oct–Dec 68 100% 100%
2012–13 Jul–Sep 68 100% 100%
2011–12 Apr–Jun 53 100% 100%
2011–12 Jan–Mar 75 100% 100%
2011–12 Oct–Dec 48 100% 100%
2011–12 Jul–Sep 61 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 75% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 80%.

Year Number of patients Patients treated within 10 minutes Peer group average
2017–18 3,552 75% 80%
2016–17 3,693 74% 81%
2015–16 3,533 66% 83%
2014–15 3,729 70% 83%
2013–14 3,974 75% 85%
2012–13 3,502 78% 83%
2011–12 3,528 76% 80%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2017–18 Apr–Jun 832 77% 81%
2017–18 Jan–Mar 899 78% 80%
2017–18 Oct–Dec 910 74% 81%
2017–18 Jul–Sep 911 71% 79%
2016–17 Apr–Jun 957 76% 81%
2016–17 Jan–Mar 939 74% 80%
2016–17 Oct–Dec 933 71% 81%
2016–17 Jul–Sep 864 74% 83%
2015–16 Apr–Jun 840 72% 83%
2015–16 Jan–Mar 863 70% 83%
2015–16 Oct–Dec 872 68% 83%
2015–16 Jul–Sep 958 55% 81%
2014–15 Apr–Jun 982 60% 83%
2014–15 Jan–Mar 889 73% 84%
2014–15 Oct–Dec 885 77% 85%
2014–15 Jul–Sep 973 74% 81%
2013–14 Apr–Jun 1,046 73% 85%
2013–14 Jan–Mar 909 77% 85%
2013–14 Oct–Dec 1,036 79% 85%
2013–14 Jul–Sep 983 73% 84%
2012–13 Apr–Jun 886 76% 85%
2012–13 Jan–Mar 887 79% 84%
2012–13 Oct–Dec 858 80% 83%
2012–13 Jul–Sep 871 79% 81%
2011–12 Apr–Jun 863 79% 84%
2011–12 Jan–Mar 935 78% 81%
2011–12 Oct–Dec 914 71% 79%
2011–12 Jul–Sep 816 75% 78%

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 66% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 70%.

Year Number of patients Patients treated within 30 minutes Peer group average
2017–18 10,461 66% 70%
2016–17 10,946 67% 71%
2015–16 10,338 58% 71%
2014–15 8,998 64% 74%
2013–14 9,337 71% 75%
2012–13 9,868 70% 74%
2011–12 9,117 63% 70%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2017–18 Apr–Jun 2,597 68% 71%
2017–18 Jan–Mar 2,573 69% 71%
2017–18 Oct–Dec 2,468 65% 71%
2017–18 Jul–Sep 2,823 62% 67%
2016–17 Apr–Jun 2,817 68% 72%
2016–17 Jan–Mar 2,774 67% 71%
2016–17 Oct–Dec 2,662 68% 70%
2016–17 Jul–Sep 2,693 67% 70%
2015–16 Apr–Jun 2,560 67% 72%
2015–16 Jan–Mar 2,471 63% 72%
2015–16 Oct–Dec 2,606 53% 72%
2015–16 Jul–Sep 2,701 48% 69%
2014–15 Apr–Jun 2,339 53% 75%
2014–15 Jan–Mar 2,120 64% 74%
2014–15 Oct–Dec 2,250 72% 75%
2014–15 Jul–Sep 2,289 67% 70%
2013–14 Apr–Jun 2,293 68% 76%
2013–14 Jan–Mar 2,139 75% 76%
2013–14 Oct–Dec 2,330 75% 76%
2013–14 Jul–Sep 2,575 67% 72%
2012–13 Apr–Jun 2,261 65% 76%
2012–13 Jan–Mar 2,469 72% 76%
2012–13 Oct–Dec 2,629 74% 75%
2012–13 Jul–Sep 2,509 69% 70%
2011–12 Apr–Jun 2,302 69% 73%
2011–12 Jan–Mar 2,156 63% 72%
2011–12 Oct–Dec 2,255 63% 70%
2011–12 Jul–Sep 2,404 58% 66%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 65% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 73%.

Year Number of patients Patients treated within 60 minutes Peer group average
2017–18 21,315 65% 73%
2016–17 20,347 69% 73%
2015–16 18,139 66% 73%
2014–15 18,326 70% 74%
2013–14 17,087 74% 75%
2012–13 16,332 68% 74%
2011–12 15,094 60% 71%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2017–18 Apr–Jun 4,862 65% 75%
2017–18 Jan–Mar 5,114 68% 75%
2017–18 Oct–Dec 5,394 66% 74%
2017–18 Jul–Sep 5,945 60% 70%
2016–17 Apr–Jun 5,175 63% 74%
2016–17 Jan–Mar 5,115 68% 74%
2016–17 Oct–Dec 5,269 71% 73%
2016–17 Jul–Sep 4,788 73% 73%
2015–16 Apr–Jun 4,328 73% 75%
2015–16 Jan–Mar 4,547 70% 74%
2015–16 Oct–Dec 4,519 63% 74%
2015–16 Jul–Sep 4,745 59% 71%
2014–15 Apr–Jun 4,312 62% 76%
2014–15 Jan–Mar 4,647 71% 74%
2014–15 Oct–Dec 4,751 76% 75%
2014–15 Jul–Sep 4,616 71% 71%
2013–14 Apr–Jun 4,372 71% 76%
2013–14 Jan–Mar 4,287 79% 75%
2013–14 Oct–Dec 4,175 75% 76%
2013–14 Jul–Sep 4,253 70% 73%
2012–13 Apr–Jun 4,142 61% 76%
2012–13 Jan–Mar 4,155 67% 75%
2012–13 Oct–Dec 4,239 72% 74%
2012–13 Jul–Sep 3,796 72% 71%
2011–12 Apr–Jun 3,708 69% 72%
2011–12 Jan–Mar 3,756 57% 72%
2011–12 Oct–Dec 3,796 60% 71%
2011–12 Jul–Sep 3,834 56% 68%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2017–18, 86% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 91%.

Year Number of patients Patients treated within 120 minutes Peer group average
2017–18 5,909 86% 91%
2016–17 6,980 88% 91%
2015–16 6,825 90% 92%
2014–15 6,762 92% 92%
2013–14 7,412 90% 91%
2012–13 7,435 85% 90%
2011–12 8,919 79% 88%
Year Quarter Number of patients Patients treated within 120 minutes Peer group average
2017–18 Apr–Jun 1,491 87% 91%
2017–18 Jan–Mar 1,472 89% 92%
2017–18 Oct–Dec 1,385 89% 91%
2017–18 Jul–Sep 1,561 78% 88%
2016–17 Apr–Jun 1,537 84% 91%
2016–17 Jan–Mar 1,977 86% 91%
2016–17 Oct–Dec 1,751 90% 91%
2016–17 Jul–Sep 1,715 94% 92%
2015–16 Apr–Jun 1,640 92% 93%
2015–16 Jan–Mar 1,871 94% 93%
2015–16 Oct–Dec 1,739 88% 91%
2015–16 Jul–Sep 1,575 87% 91%
2014–15 Apr–Jun 1,472 89% 92%
2014–15 Jan–Mar 1,832 93% 92%
2014–15 Oct–Dec 1,672 94% 93%
2014–15 Jul–Sep 1,786 90% 91%
2013–14 Apr–Jun 1,817 92% 92%
2013–14 Jan–Mar 1,948 92% 91%
2013–14 Oct–Dec 1,755 89% 91%
2013–14 Jul–Sep 1,892 87% 90%
2012–13 Apr–Jun 1,805 82% 91%
2012–13 Jan–Mar 2,016 85% 90%
2012–13 Oct–Dec 1,780 90% 91%
2012–13 Jul–Sep 1,834 84% 88%
2011–12 Apr–Jun 1,858 83% 89%
2011–12 Jan–Mar 1,936 77% 89%
2011–12 Oct–Dec 2,387 81% 90%
2011–12 Jul–Sep 2,738 76% 86%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 71% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 69%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 44,816 71% 69%
2016–17 45,803 75% 70%
2015–16 42,763 70% 72%
2014–15 41,647 68% 73%
2013–14 41,239 70% 72%
2012–13 40,819 65% 69%
2011–12 40,556 61% 66%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 10,537 72% 69%
2017–18 Jan–Mar 10,899 74% 69%
2017–18 Oct–Dec 11,021 74% 71%
2017–18 Jul–Sep 12,359 66% 67%
2016–17 Apr–Jun 11,481 72% 70%
2016–17 Jan–Mar 11,784 75% 71%
2016–17 Oct–Dec 11,644 77% 70%
2016–17 Jul–Sep 10,894 77% 69%
2015–16 Apr–Jun 10,254 72% 72%
2015–16 Jan–Mar 10,764 73% 72%
2015–16 Oct–Dec 10,861 70% 73%
2015–16 Jul–Sep 10,884 64% 71%
2014–15 Apr–Jun 10,106 62% 74%
2014–15 Jan–Mar 10,476 69% 74%
2014–15 Oct–Dec 10,443 72% 74%
2014–15 Jul–Sep 10,622 69% 70%
2013–14 Apr–Jun 10,295 70% 73%
2013–14 Jan–Mar 10,091 73% 73%
2013–14 Oct–Dec 10,155 69% 72%
2013–14 Jul–Sep 10,698 68% 70%
2012–13 Apr–Jun 9,974 68% 70%
2012–13 Jan–Mar 10,456 66% 70%
2012–13 Oct–Dec 10,344 67% 69%
2012–13 Jul–Sep 10,045 59% 65%
2011–12 Apr–Jun 9,777 59% 67%
2011–12 Jan–Mar 9,792 60% 68%
2011–12 Oct–Dec 10,248 64% 67%
2011–12 Jul–Sep 10,739 62% 64%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2017–18, 49% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 50%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 168 49% 50%
2016–17 188 49% 51%
2015–16 238 48% 52%
2014–15 262 52% 54%
2013–14 261 55% 54%
2012–13 254 49% 53%
2011–12 243 50% 49%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 44 48% 50%
2017–18 Jan–Mar 44 55% 49%
2017–18 Oct–Dec 36 53% 51%
2017–18 Jul–Sep 44 41% 49%
2016–17 Apr–Jun 36 47% 52%
2016–17 Jan–Mar 39 56% 52%
2016–17 Oct–Dec 59 37% 52%
2016–17 Jul–Sep 54 57% 47%
2015–16 Apr–Jun 40 54% 53%
2015–16 Jan–Mar 46 46% 52%
2015–16 Oct–Dec 70 49% 54%
2015–16 Jul–Sep 82 45% 50%
2014–15 Apr–Jun 52 35% 54%
2014–15 Jan–Mar 62 52% 57%
2014–15 Oct–Dec 81 65% 57%
2014–15 Jul–Sep 67 51% 51%
2013–14 Apr–Jun 51 52% 53%
2013–14 Jan–Mar 64 53% 56%
2013–14 Oct–Dec 76 59% 56%
2013–14 Jul–Sep 70 56% 49%
2012–13 Apr–Jun 69 45% 54%
2012–13 Jan–Mar 49 44% 57%
2012–13 Oct–Dec 68 58% 53%
2012–13 Jul–Sep 68 47% 48%
2011–12 Apr–Jun 55 55% 51%
2011–12 Jan–Mar 77 49% 53%
2011–12 Oct–Dec 49 53% 48%
2011–12 Jul–Sep 62 44% 44%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 52% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 52%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 3,661 52% 52%
2016–17 3,865 54% 52%
2015–16 3,817 40% 53%
2014–15 3,851 40% 53%
2013–14 4,053 45% 50%
2012–13 3,571 39% 45%
2011–12 3,564 32% 39%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 856 49% 51%
2017–18 Jan–Mar 924 56% 52%
2017–18 Oct–Dec 933 55% 54%
2017–18 Jul–Sep 948 47% 50%
2016–17 Apr–Jun 987 56% 52%
2016–17 Jan–Mar 977 54% 53%
2016–17 Oct–Dec 982 55% 52%
2016–17 Jul–Sep 919 53% 50%
2015–16 Apr–Jun 907 46% 53%
2015–16 Jan–Mar 948 45% 53%
2015–16 Oct–Dec 976 36% 54%
2015–16 Jul–Sep 986 33% 51%
2014–15 Apr–Jun 1,021 35% 54%
2014–15 Jan–Mar 922 41% 55%
2014–15 Oct–Dec 919 41% 55%
2014–15 Jul–Sep 989 43% 49%
2013–14 Apr–Jun 1,067 47% 51%
2013–14 Jan–Mar 917 44% 52%
2013–14 Oct–Dec 1,054 46% 50%
2013–14 Jul–Sep 1,015 42% 48%
2012–13 Apr–Jun 902 41% 47%
2012–13 Jan–Mar 902 39% 47%
2012–13 Oct–Dec 883 44% 46%
2012–13 Jul–Sep 884 33% 39%
2011–12 Apr–Jun 874 31% 40%
2011–12 Jan–Mar 947 31% 41%
2011–12 Oct–Dec 919 30% 39%
2011–12 Jul–Sep 824 34% 37%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 54% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 60%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 11,054 54% 60%
2016–17 11,678 59% 60%
2015–16 11,137 51% 62%
2014–15 9,491 50% 63%
2013–14 9,685 56% 61%
2012–13 10,220 50% 57%
2011–12 9,364 48% 54%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 2,717 54% 60%
2017–18 Jan–Mar 2,708 56% 60%
2017–18 Oct–Dec 2,622 56% 61%
2017–18 Jul–Sep 3,007 51% 58%
2016–17 Apr–Jun 3,013 55% 60%
2016–17 Jan–Mar 2,946 60% 61%
2016–17 Oct–Dec 2,842 62% 61%
2016–17 Jul–Sep 2,877 61% 60%
2015–16 Apr–Jun 2,779 55% 62%
2015–16 Jan–Mar 2,708 53% 62%
2015–16 Oct–Dec 2,832 52% 63%
2015–16 Jul–Sep 2,818 45% 61%
2014–15 Apr–Jun 2,485 44% 64%
2014–15 Jan–Mar 2,258 50% 64%
2014–15 Oct–Dec 2,362 55% 64%
2014–15 Jul–Sep 2,386 52% 59%
2013–14 Apr–Jun 2,368 56% 62%
2013–14 Jan–Mar 2,209 59% 62%
2013–14 Oct–Dec 2,412 55% 61%
2013–14 Jul–Sep 2,696 55% 58%
2012–13 Apr–Jun 2,349 52% 58%
2012–13 Jan–Mar 2,541 50% 58%
2012–13 Oct–Dec 2,732 52% 57%
2012–13 Jul–Sep 2,598 46% 54%
2011–12 Apr–Jun 2,383 44% 55%
2011–12 Jan–Mar 2,210 45% 55%
2011–12 Oct–Dec 2,309 50% 54%
2011–12 Jul–Sep 2,462 51% 51%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 77% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 78%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 23,000 77% 78%
2016–17 21,825 81% 79%
2015–16 19,583 77% 81%
2014–15 20,054 73% 81%
2013–14 18,460 74% 81%
2012–13 17,920 69% 78%
2011–12 16,840 64% 75%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 5,193 78% 79%
2017–18 Jan–Mar 5,485 80% 78%
2017–18 Oct–Dec 5,803 79% 79%
2017–18 Jul–Sep 6,519 71% 77%
2016–17 Apr–Jun 5,567 78% 79%
2016–17 Jan–Mar 5,488 80% 79%
2016–17 Oct–Dec 5,665 82% 80%
2016–17 Jul–Sep 5,105 83% 79%
2015–16 Apr–Jun 4,638 78% 81%
2015–16 Jan–Mar 4,904 80% 81%
2015–16 Oct–Dec 4,915 77% 81%
2015–16 Jul–Sep 5,126 72% 80%
2014–15 Apr–Jun 4,777 66% 82%
2014–15 Jan–Mar 5,085 74% 82%
2014–15 Oct–Dec 5,134 77% 82%
2014–15 Jul–Sep 5,058 73% 79%
2013–14 Apr–Jun 4,697 73% 82%
2013–14 Jan–Mar 4,588 77% 81%
2013–14 Oct–Dec 4,508 73% 81%
2013–14 Jul–Sep 4,667 73% 79%
2012–13 Apr–Jun 4,507 73% 79%
2012–13 Jan–Mar 4,549 69% 78%
2012–13 Oct–Dec 4,608 71% 78%
2012–13 Jul–Sep 4,256 63% 75%
2011–12 Apr–Jun 4,175 62% 76%
2011–12 Jan–Mar 4,217 64% 76%
2011–12 Oct–Dec 4,189 67% 76%
2011–12 Jul–Sep 4,259 64% 74%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 91% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 91%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 6,933 91% 91%
2016–17 8,247 93% 91%
2015–16 7,988 93% 93%
2014–15 7,959 92% 93%
2013–14 8,691 90% 92%
2012–13 8,828 86% 90%
2011–12 10,545 79% 88%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,727 92% 92%
2017–18 Jan–Mar 1,738 93% 91%
2017–18 Oct–Dec 1,627 93% 92%
2017–18 Jul–Sep 1,841 85% 89%
2016–17 Apr–Jun 1,878 90% 91%
2016–17 Jan–Mar 2,334 93% 90%
2016–17 Oct–Dec 2,096 95% 92%
2016–17 Jul–Sep 1,939 94% 92%
2015–16 Apr–Jun 1,890 94% 93%
2015–16 Jan–Mar 2,158 95% 93%
2015–16 Oct–Dec 2,068 93% 93%
2015–16 Jul–Sep 1,872 91% 92%
2014–15 Apr–Jun 1,766 90% 93%
2014–15 Jan–Mar 2,145 93% 94%
2014–15 Oct–Dec 1,940 93% 94%
2014–15 Jul–Sep 2,108 90% 92%
2013–14 Apr–Jun 2,096 92% 93%
2013–14 Jan–Mar 2,286 92% 93%
2013–14 Oct–Dec 2,086 91% 92%
2013–14 Jul–Sep 2,223 87% 91%
2012–13 Apr–Jun 2,126 88% 92%
2012–13 Jan–Mar 2,410 87% 91%
2012–13 Oct–Dec 2,053 89% 91%
2012–13 Jul–Sep 2,239 80% 87%
2011–12 Apr–Jun 2,290 79% 89%
2011–12 Jan–Mar 2,341 81% 89%
2011–12 Oct–Dec 2,782 81% 89%
2011–12 Jul–Sep 3,132 77% 87%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 40% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 40%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 11,211 40% 40%
2016–17 11,121 42% 41%
2015–16 9,589 28% 41%
2014–15 9,430 24% 41%
2013–14 9,423 29% 38%
2012–13 8,868 24% 32%
2011–12 8,582 19% 26%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 2,676 37% 40%
2017–18 Jan–Mar 2,700 42% 40%
2017–18 Oct–Dec 2,812 43% 42%
2017–18 Jul–Sep 3,023 38% 37%
2016–17 Apr–Jun 2,907 40% 41%
2016–17 Jan–Mar 2,771 42% 42%
2016–17 Oct–Dec 2,781 44% 41%
2016–17 Jul–Sep 2,662 41% 39%
2015–16 Apr–Jun 2,531 33% 42%
2015–16 Jan–Mar 2,403 31% 42%
2015–16 Oct–Dec 2,359 26% 42%
2015–16 Jul–Sep 2,296 19% 39%
2014–15 Apr–Jun 2,398 18% 43%
2014–15 Jan–Mar 2,387 22% 43%
2014–15 Oct–Dec 2,315 31% 43%
2014–15 Jul–Sep 2,330 27% 35%
2013–14 Apr–Jun 2,431 30% 39%
2013–14 Jan–Mar 2,266 32% 40%
2013–14 Oct–Dec 2,323 30% 38%
2013–14 Jul–Sep 2,403 25% 34%
2012–13 Apr–Jun 2,191 25% 34%
2012–13 Jan–Mar 2,188 24% 35%
2012–13 Oct–Dec 2,248 27% 33%
2012–13 Jul–Sep 2,241 20% 27%
2011–12 Apr–Jun 2,191 19% 26%
2011–12 Jan–Mar 2,111 20% 27%
2011–12 Oct–Dec 2,114 19% 27%
2011–12 Jul–Sep 2,166 19% 23%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 82% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 82%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 33,604 82% 82%
2016–17 34,682 86% 82%
2015–16 33,174 82% 84%
2014–15 32,217 81% 85%
2013–14 31,811 82% 84%
2012–13 31,850 77% 81%
2011–12 31,828 73% 80%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 7,860 83% 82%
2017–18 Jan–Mar 8,199 85% 83%
2017–18 Oct–Dec 8,209 84% 83%
2017–18 Jul–Sep 9,336 76% 81%
2016–17 Apr–Jun 8,574 83% 82%
2016–17 Jan–Mar 9,013 86% 83%
2016–17 Oct–Dec 8,863 87% 83%
2016–17 Jul–Sep 8,232 88% 82%
2015–16 Apr–Jun 7,723 85% 84%
2015–16 Jan–Mar 8,361 85% 84%
2015–16 Oct–Dec 8,502 82% 85%
2015–16 Jul–Sep 8,588 76% 83%
2014–15 Apr–Jun 7,708 76% 86%
2014–15 Jan–Mar 8,089 83% 86%
2014–15 Oct–Dec 8,128 83% 86%
2014–15 Jul–Sep 8,292 80% 83%
2013–14 Apr–Jun 7,860 83% 85%
2013–14 Jan–Mar 7,824 85% 84%
2013–14 Oct–Dec 7,832 81% 84%
2013–14 Jul–Sep 8,295 81% 83%
2012–13 Apr–Jun 7,766 80% 83%
2012–13 Jan–Mar 8,245 77% 82%
2012–13 Oct–Dec 8,066 78% 82%
2012–13 Jul–Sep 7,773 71% 79%
2011–12 Apr–Jun 7,557 71% 81%
2011–12 Jan–Mar 7,648 71% 81%
2011–12 Oct–Dec 8,097 75% 81%
2011–12 Jul–Sep 8,526 73% 79%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 2 hours 54 minutes. The length of time until most patients (90%) had departed was 6 hours 22 minutes, compared to its national peer group performance of 7 hours 50 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 44,816 2hrs54mins 6hrs22mins 7hrs50mins
2016–17 45,803 2hrs39mins 6hrs9mins 7hrs35mins
2015–16 42,763 2hrs43mins 7hrs11mins 7hrs27mins
2014–15 41,647 2hrs46mins 7hrs18mins 7hrs17mins
2013–14 41,239 2hrs43mins 6hrs59mins 7hrs33mins
2012–13 40,819 3hrs2mins 7hrs46mins 8hrs7mins
2011–12 40,556 3hrs15mins 8hrs19mins 8hrs40mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 10,537 2hrs49mins 6hrs17mins 7hrs52mins
2017–18 Jan–Mar 10,899 2hrs44mins 6hrs9mins 7hrs44mins
2017–18 Oct–Dec 11,021 2hrs47mins 6hrs7mins 7hrs29mins
2017–18 Jul–Sep 12,359 3hrs14mins 6hrs44mins 8hrs20mins
2016–17 Apr–Jun 11,481 2hrs55mins 6hrs7mins 7hrs36mins
2016–17 Jan–Mar 11,784 2hrs40mins 6hrs5mins 7hrs25mins
2016–17 Oct–Dec 11,644 2hrs35mins 6hrs5mins 7hrs28mins
2016–17 Jul–Sep 10,894 2hrs26mins 6hrs20mins 7hrs52mins
2015–16 Apr–Jun 10,254 2hrs35mins 6hrs55mins 7hrs27mins
2015–16 Jan–Mar 10,764 2hrs31mins 6hrs54mins 7hrs19mins
2015–16 Oct–Dec 10,861 2hrs46mins 6hrs57mins 7hrs14mins
2015–16 Jul–Sep 10,884 3hrs1min 7hrs56mins 7hrs50mins
2014–15 Apr–Jun 10,106 3hrs10mins 8hrs11mins 7hrs14mins
2014–15 Jan–Mar 10,476 2hrs38mins 7hrs22mins 7hrs0mins
2014–15 Oct–Dec 10,443 2hrs32mins 6hrs41mins 6hrs58mins
2014–15 Jul–Sep 10,622 2hrs47mins 7hrs1min 7hrs59mins
2013–14 Apr–Jun 10,295 2hrs45mins 6hrs57mins 7hrs25mins
2013–14 Jan–Mar 10,091 2hrs29mins 6hrs34mins 7hrs17mins
2013–14 Oct–Dec 10,155 2hrs47mins 7hrs6mins 7hrs28mins
2013–14 Jul–Sep 10,698 2hrs50mins 7hrs13mins 8hrs1min
2012–13 Apr–Jun 9,974 2hrs52mins 7hrs19mins 7hrs53mins
2012–13 Jan–Mar 10,456 2hrs59mins 7hrs29mins 7hrs47mins
2012–13 Oct–Dec 10,344 2hrs54mins 7hrs32mins 7hrs54mins
2012–13 Jul–Sep 10,045 3hrs26mins 8hrs51mins 8hrs58mins
2011–12 Apr–Jun 9,777 3hrs24mins 8hrs31mins 8hrs23mins
2011–12 Jan–Mar 9,792 3hrs23mins 8hrs32mins 8hrs18mins
2011–12 Oct–Dec 10,248 3hrs3mins 8hrs15mins 8hrs32mins
2011–12 Jul–Sep 10,739 3hrs11mins 8hrs2mins 9hrs29mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 4 hours 42 minutes. The length of time until most patients (90%) had departed was 8 hours 51 minutes, compared to its national peer group performance of 13 hours 48 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 11,211 4hrs42mins 8hrs51mins 13hrs48mins
2016–17 11,121 4hrs36mins 9hrs14mins 12hrs50mins
2015–16 9,589 5hrs39mins 11hrs30mins 13hrs0mins
2014–15 9,430 5hrs58mins 12hrs46mins 13hrs15mins
2013–14 9,423 5hrs33mins 11hrs50mins 14hrs15mins
2012–13 8,868 6hrs4mins 13hrs32mins 15hrs22mins
2011–12 8,582 6hrs33mins 14hrs25mins 16hrs22mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 2,676 4hrs46mins 9hrs6mins 13hrs43mins
2017–18 Jan–Mar 2,700 4hrs34mins 8hrs34mins 12hrs56mins
2017–18 Oct–Dec 2,812 4hrs31mins 8hrs34mins 12hrs39mins
2017–18 Jul–Sep 3,023 4hrs58mins 9hrs2mins 15hrs55mins
2016–17 Apr–Jun 2,907 4hrs41mins 8hrs38mins 13hrs9mins
2016–17 Jan–Mar 2,771 4hrs32mins 9hrs6mins 12hrs15mins
2016–17 Oct–Dec 2,781 4hrs29mins 9hrs12mins 12hrs15mins
2016–17 Jul–Sep 2,662 4hrs40mins 10hrs26mins 13hrs41mins
2015–16 Apr–Jun 2,531 5hrs15mins 11hrs42mins 12hrs41mins
2015–16 Jan–Mar 2,403 5hrs24mins 11hrs22mins 12hrs23mins
2015–16 Oct–Dec 2,359 5hrs35mins 10hrs46mins 12hrs17mins
2015–16 Jul–Sep 2,296 6hrs28mins 12hrs18mins 14hrs46mins
2014–15 Apr–Jun 2,398 6hrs34mins 13hrs59mins 12hrs59mins
2014–15 Jan–Mar 2,387 6hrs10mins 13hrs27mins 12hrs14mins
2014–15 Oct–Dec 2,315 5hrs20mins 11hrs15mins 12hrs10mins
2014–15 Jul–Sep 2,330 5hrs42mins 11hrs48mins 15hrs45mins
2013–14 Apr–Jun 2,431 5hrs26mins 11hrs18mins 13hrs54mins
2013–14 Jan–Mar 2,266 5hrs19mins 10hrs52mins 13hrs9mins
2013–14 Oct–Dec 2,323 5hrs33mins 11hrs56mins 13hrs50mins
2013–14 Jul–Sep 2,403 5hrs52mins 13hrs4mins 16hrs7mins
2012–13 Apr–Jun 2,191 5hrs55mins 13hrs27mins 14hrs38mins
2012–13 Jan–Mar 2,188 5hrs56mins 12hrs51mins 14hrs11mins
2012–13 Oct–Dec 2,248 5hrs42mins 12hrs29mins 14hrs24mins
2012–13 Jul–Sep 2,241 6hrs49mins 15hrs47mins 18hrs1min
2011–12 Apr–Jun 2,191 6hrs35mins 14hrs58mins 15hrs30mins
2011–12 Jan–Mar 2,111 6hrs27mins 13hrs42mins 15hrs17mins
2011–12 Oct–Dec 2,114 6hrs28mins 14hrs30mins 15hrs42mins
2011–12 Jul–Sep 2,166 6hrs38mins 14hrs1min 18hrs54mins

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 2 hours 28 minutes. The length of time until most patients (90%) had departed was 4 hours 57 minutes, compared to its national peer group performance of 5 hours 6 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 33,604 2hrs28mins 4hrs57mins 5hrs6mins
2016–17 34,682 2hrs14mins 4hrs31mins 5hrs5mins
2015–16 33,174 2hrs14mins 5hrs9mins 4hrs56mins
2014–15 32,217 2hrs12mins 5hrs13mins 4hrs45mins
2013–14 31,811 2hrs12mins 4hrs58mins 4hrs55mins
2012–13 31,850 2hrs31mins 5hrs38mins 5hrs17mins
2011–12 31,828 2hrs44mins 6hrs1min 5hrs21mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 7,860 2hrs22mins 4hrs46mins 5hrs5mins
2017–18 Jan–Mar 8,199 2hrs17mins 4hrs42mins 5hrs6mins
2017–18 Oct–Dec 8,209 2hrs22mins 4hrs42mins 4hrs58mins
2017–18 Jul–Sep 9,336 2hrs50mins 5hrs25mins 5hrs16mins
2016–17 Apr–Jun 8,574 2hrs31mins 4hrs45mins 5hrs4mins
2016–17 Jan–Mar 9,013 2hrs16mins 4hrs34mins 5hrs2mins
2016–17 Oct–Dec 8,863 2hrs10mins 4hrs26mins 5hrs4mins
2016–17 Jul–Sep 8,232 2hrs1min 4hrs16mins 5hrs11mins
2015–16 Apr–Jun 7,723 2hrs3mins 4hrs44mins 4hrs56mins
2015–16 Jan–Mar 8,361 2hrs3mins 4hrs44mins 4hrs55mins
2015–16 Oct–Dec 8,502 2hrs18mins 5hrs6mins 4hrs51mins
2015–16 Jul–Sep 8,588 2hrs29mins 5hrs54mins 5hrs2mins
2014–15 Apr–Jun 7,708 2hrs29mins 5hrs50mins 4hrs37mins
2014–15 Jan–Mar 8,089 2hrs3mins 4hrs57mins 4hrs38mins
2014–15 Oct–Dec 8,128 2hrs3mins 4hrs52mins 4hrs40mins
2014–15 Jul–Sep 8,292 2hrs15mins 5hrs11mins 5hrs3mins
2013–14 Apr–Jun 7,860 2hrs12mins 4hrs58mins 4hrs48mins
2013–14 Jan–Mar 7,824 1hr59mins 4hrs41mins 4hrs51mins
2013–14 Oct–Dec 7,832 2hrs17mins 5hrs7mins 4hrs55mins
2013–14 Jul–Sep 8,295 2hrs20mins 5hrs4mins 5hrs6mins
2012–13 Apr–Jun 7,766 2hrs22mins 5hrs9mins 5hrs4mins
2012–13 Jan–Mar 8,245 2hrs28mins 5hrs33mins 5hrs11mins
2012–13 Oct–Dec 8,066 2hrs26mins 5hrs35mins 5hrs12mins
2012–13 Jul–Sep 7,773 2hrs52mins 6hrs12mins 5hrs37mins
2011–12 Apr–Jun 7,557 2hrs50mins 6hrs13mins 5hrs19mins
2011–12 Jan–Mar 7,648 2hrs51mins 6hrs12mins 5hrs13mins
2011–12 Oct–Dec 8,097 2hrs33mins 5hrs47mins 5hrs21mins
2011–12 Jul–Sep 8,526 2hrs43mins 5hrs54mins 5hrs32mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 44,816 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 44,816
2016–17 45,803
2015–16 42,763
2014–15 41,647
2013–14 41,239
2012–13 40,819
2011–12 40,556
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 10,537
2017–18 Jan–Mar 10,899
2017–18 Oct–Dec 11,021
2017–18 Jul–Sep 12,359
2016–17 Apr–Jun 11,481
2016–17 Jan–Mar 11,784
2016–17 Oct–Dec 11,644
2016–17 Jul–Sep 10,894
2015–16 Apr–Jun 10,254
2015–16 Jan–Mar 10,764
2015–16 Oct–Dec 10,861
2015–16 Jul–Sep 10,884
2014–15 Apr–Jun 10,106
2014–15 Jan–Mar 10,476
2014–15 Oct–Dec 10,443
2014–15 Jul–Sep 10,622
2013–14 Apr–Jun 10,295
2013–14 Jan–Mar 10,091
2013–14 Oct–Dec 10,155
2013–14 Jul–Sep 10,698
2012–13 Apr–Jun 9,974
2012–13 Jan–Mar 10,456
2012–13 Oct–Dec 10,344
2012–13 Jul–Sep 10,045
2011–12 Apr–Jun 9,777
2011–12 Jan–Mar 9,792
2011–12 Oct–Dec 10,248
2011–12 Jul–Sep 10,739

Resuscitation presentations (require treatment immediately)

In 2017–18, 168 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 168
2016–17 188
2015–16 238
2014–15 262
2013–14 261
2012–13 254
2011–12 243
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 44
2017–18 Jan–Mar 44
2017–18 Oct–Dec 36
2017–18 Jul–Sep 44
2016–17 Apr–Jun 36
2016–17 Jan–Mar 39
2016–17 Oct–Dec 59
2016–17 Jul–Sep 54
2015–16 Apr–Jun 40
2015–16 Jan–Mar 46
2015–16 Oct–Dec 70
2015–16 Jul–Sep 82
2014–15 Apr–Jun 52
2014–15 Jan–Mar 62
2014–15 Oct–Dec 81
2014–15 Jul–Sep 67
2013–14 Apr–Jun 51
2013–14 Jan–Mar 64
2013–14 Oct–Dec 76
2013–14 Jul–Sep 70
2012–13 Apr–Jun 69
2012–13 Jan–Mar 49
2012–13 Oct–Dec 68
2012–13 Jul–Sep 68
2011–12 Apr–Jun 55
2011–12 Jan–Mar 77
2011–12 Oct–Dec 49
2011–12 Jul–Sep 62

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 3,661 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 3,661
2016–17 3,865
2015–16 3,817
2014–15 3,851
2013–14 4,053
2012–13 3,571
2011–12 3,564
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 856
2017–18 Jan–Mar 924
2017–18 Oct–Dec 933
2017–18 Jul–Sep 948
2016–17 Apr–Jun 987
2016–17 Jan–Mar 977
2016–17 Oct–Dec 982
2016–17 Jul–Sep 919
2015–16 Apr–Jun 907
2015–16 Jan–Mar 948
2015–16 Oct–Dec 976
2015–16 Jul–Sep 986
2014–15 Apr–Jun 1,021
2014–15 Jan–Mar 922
2014–15 Oct–Dec 919
2014–15 Jul–Sep 989
2013–14 Apr–Jun 1,067
2013–14 Jan–Mar 917
2013–14 Oct–Dec 1,054
2013–14 Jul–Sep 1,015
2012–13 Apr–Jun 902
2012–13 Jan–Mar 902
2012–13 Oct–Dec 883
2012–13 Jul–Sep 884
2011–12 Apr–Jun 874
2011–12 Jan–Mar 947
2011–12 Oct–Dec 919
2011–12 Jul–Sep 824

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 11,054 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 11,054
2016–17 11,678
2015–16 11,137
2014–15 9,491
2013–14 9,685
2012–13 10,220
2011–12 9,364
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 2,717
2017–18 Jan–Mar 2,708
2017–18 Oct–Dec 2,622
2017–18 Jul–Sep 3,007
2016–17 Apr–Jun 3,013
2016–17 Jan–Mar 2,946
2016–17 Oct–Dec 2,842
2016–17 Jul–Sep 2,877
2015–16 Apr–Jun 2,779
2015–16 Jan–Mar 2,708
2015–16 Oct–Dec 2,832
2015–16 Jul–Sep 2,818
2014–15 Apr–Jun 2,485
2014–15 Jan–Mar 2,258
2014–15 Oct–Dec 2,362
2014–15 Jul–Sep 2,386
2013–14 Apr–Jun 2,368
2013–14 Jan–Mar 2,209
2013–14 Oct–Dec 2,412
2013–14 Jul–Sep 2,696
2012–13 Apr–Jun 2,349
2012–13 Jan–Mar 2,541
2012–13 Oct–Dec 2,732
2012–13 Jul–Sep 2,598
2011–12 Apr–Jun 2,383
2011–12 Jan–Mar 2,210
2011–12 Oct–Dec 2,309
2011–12 Jul–Sep 2,462

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 23,000 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 23,000
2016–17 21,825
2015–16 19,583
2014–15 20,054
2013–14 18,460
2012–13 17,920
2011–12 16,840
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 5,193
2017–18 Jan–Mar 5,485
2017–18 Oct–Dec 5,803
2017–18 Jul–Sep 6,519
2016–17 Apr–Jun 5,567
2016–17 Jan–Mar 5,488
2016–17 Oct–Dec 5,665
2016–17 Jul–Sep 5,105
2015–16 Apr–Jun 4,638
2015–16 Jan–Mar 4,904
2015–16 Oct–Dec 4,915
2015–16 Jul–Sep 5,126
2014–15 Apr–Jun 4,777
2014–15 Jan–Mar 5,085
2014–15 Oct–Dec 5,134
2014–15 Jul–Sep 5,058
2013–14 Apr–Jun 4,697
2013–14 Jan–Mar 4,588
2013–14 Oct–Dec 4,508
2013–14 Jul–Sep 4,667
2012–13 Apr–Jun 4,507
2012–13 Jan–Mar 4,549
2012–13 Oct–Dec 4,608
2012–13 Jul–Sep 4,256
2011–12 Apr–Jun 4,175
2011–12 Jan–Mar 4,217
2011–12 Oct–Dec 4,189
2011–12 Jul–Sep 4,259

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 6,933 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 6,933
2016–17 8,247
2015–16 7,988
2014–15 7,959
2013–14 8,691
2012–13 8,828
2011–12 10,545
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 1,727
2017–18 Jan–Mar 1,738
2017–18 Oct–Dec 1,627
2017–18 Jul–Sep 1,841
2016–17 Apr–Jun 1,878
2016–17 Jan–Mar 2,334
2016–17 Oct–Dec 2,096
2016–17 Jul–Sep 1,939
2015–16 Apr–Jun 1,890
2015–16 Jan–Mar 2,158
2015–16 Oct–Dec 2,068
2015–16 Jul–Sep 1,872
2014–15 Apr–Jun 1,766
2014–15 Jan–Mar 2,145
2014–15 Oct–Dec 1,940
2014–15 Jul–Sep 2,108
2013–14 Apr–Jun 2,096
2013–14 Jan–Mar 2,286
2013–14 Oct–Dec 2,086
2013–14 Jul–Sep 2,223
2012–13 Apr–Jun 2,126
2012–13 Jan–Mar 2,410
2012–13 Oct–Dec 2,053
2012–13 Jul–Sep 2,239
2011–12 Apr–Jun 2,290
2011–12 Jan–Mar 2,341
2011–12 Oct–Dec 2,782
2011–12 Jul–Sep 3,132