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Cessnock Hospital

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2017–18, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2017–18 26 100% 100%
2016–17 21 100% 100%
2015–16 28 100% 100%
2014–15 30 100% 100%
2013–14 26 100% 100%
2012–13 22 100% 100%
2011–12 23 100% 100%

NP Reported data did not meet the criteria to calculate this indicator.

- There were no patients reported for this indicator in this time period.

Year Quarter Number of patients Patients treated immediately Peer group average
NP Reported data did not meet the criteria to calculate this indicator.
- There were no patients reported for this indicator in this time period.
2017–18 Apr–Jun <5 NP 100%
2017–18 Jan–Mar 10 100% 100%
2017–18 Oct–Dec 5 NP 100%
2017–18 Jul–Sep 9 NP 100%
2016–17 Apr–Jun 5 NP 100%
2016–17 Jan–Mar <5 NP 100%
2016–17 Oct–Dec <5 NP 100%
2016–17 Jul–Sep 8 NP 100%
2015–16 Apr–Jun 7 NP 100%
2015–16 Jan–Mar 7 NP 100%
2015–16 Oct–Dec 5 NP 100%
2015–16 Jul–Sep 9 NP 100%
2014–15 Apr–Jun 9 NP 100%
2014–15 Jan–Mar <5 NP 100%
2014–15 Oct–Dec 8 NP 100%
2014–15 Jul–Sep 10 100% 99%
2013–14 Apr–Jun 9 NP 100%
2013–14 Jan–Mar 9 NP 100%
2013–14 Oct–Dec 8 NP 100%
2013–14 Jul–Sep 0 - 100%
2012–13 Apr–Jun <5 NP 100%
2012–13 Jan–Mar 6 NP 100%
2012–13 Oct–Dec <5 NP 100%
2012–13 Jul–Sep 9 NP 100%
2011–12 Apr–Jun 7 NP 100%
2011–12 Jan–Mar 9 NP 99%
2011–12 Oct–Dec <5 NP 100%
2011–12 Jul–Sep 5 NP 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 91% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 85%.

Year Number of patients Patients treated within 10 minutes Peer group average
2017–18 1,265 91% 85%
2016–17 1,061 93% 86%
2015–16 1,046 95% 86%
2014–15 1,010 96% 86%
2013–14 1,079 93% 85%
2012–13 734 92% 88%
2011–12 758 86% 81%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2017–18 Apr–Jun 281 95% 86%
2017–18 Jan–Mar 300 88% 86%
2017–18 Oct–Dec 337 90% 84%
2017–18 Jul–Sep 347 91% 83%
2016–17 Apr–Jun 293 92% 86%
2016–17 Jan–Mar 272 94% 86%
2016–17 Oct–Dec 254 90% 86%
2016–17 Jul–Sep 242 95% 87%
2015–16 Apr–Jun 254 95% 86%
2015–16 Jan–Mar 267 94% 85%
2015–16 Oct–Dec 270 93% 86%
2015–16 Jul–Sep 255 98% 85%
2014–15 Apr–Jun 216 94% 87%
2014–15 Jan–Mar 240 96% 87%
2014–15 Oct–Dec 288 96% 86%
2014–15 Jul–Sep 266 96% 86%
2013–14 Apr–Jun 275 92% 87%
2013–14 Jan–Mar 328 96% 86%
2013–14 Oct–Dec 251 91% 85%
2013–14 Jul–Sep 225 91% 81%
2012–13 Apr–Jun 173 90% 88%
2012–13 Jan–Mar 196 96% 90%
2012–13 Oct–Dec 198 93% 89%
2012–13 Jul–Sep 167 89% 86%
2011–12 Apr–Jun 188 84% 83%
2011–12 Jan–Mar 192 89% 81%
2011–12 Oct–Dec 175 89% 81%
2011–12 Jul–Sep 203 85% 78%

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 80% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 83%.

Year Number of patients Patients treated within 30 minutes Peer group average
2017–18 4,774 80% 83%
2016–17 4,145 83% 85%
2015–16 4,192 88% 84%
2014–15 3,837 89% 84%
2013–14 3,994 85% 82%
2012–13 4,235 85% 84%
2011–12 4,701 79% 80%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2017–18 Apr–Jun 1,278 80% 84%
2017–18 Jan–Mar 1,147 81% 84%
2017–18 Oct–Dec 1,119 78% 83%
2017–18 Jul–Sep 1,230 79% 82%
2016–17 Apr–Jun 996 82% 85%
2016–17 Jan–Mar 966 84% 84%
2016–17 Oct–Dec 1,123 85% 85%
2016–17 Jul–Sep 1,060 82% 85%
2015–16 Apr–Jun 1,050 85% 85%
2015–16 Jan–Mar 1,086 89% 84%
2015–16 Oct–Dec 1,029 88% 85%
2015–16 Jul–Sep 1,027 91% 83%
2014–15 Apr–Jun 1,030 88% 85%
2014–15 Jan–Mar 898 89% 85%
2014–15 Oct–Dec 927 92% 84%
2014–15 Jul–Sep 982 87% 83%
2013–14 Apr–Jun 980 85% 84%
2013–14 Jan–Mar 1,021 84% 83%
2013–14 Oct–Dec 995 84% 83%
2013–14 Jul–Sep 998 87% 80%
2012–13 Apr–Jun 989 88% 84%
2012–13 Jan–Mar 1,097 88% 85%
2012–13 Oct–Dec 1,110 86% 84%
2012–13 Jul–Sep 1,039 79% 81%
2011–12 Apr–Jun 1,130 81% 82%
2011–12 Jan–Mar 1,170 77% 81%
2011–12 Oct–Dec 1,269 79% 80%
2011–12 Jul–Sep 1,132 79% 77%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 80% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 84%.

Year Number of patients Patients treated within 60 minutes Peer group average
2017–18 8,353 80% 84%
2016–17 8,005 81% 85%
2015–16 8,334 85% 85%
2014–15 8,368 85% 85%
2013–14 7,947 81% 83%
2012–13 9,304 86% 83%
2011–12 9,653 84% 81%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2017–18 Apr–Jun 2,109 76% 85%
2017–18 Jan–Mar 1,948 81% 84%
2017–18 Oct–Dec 2,169 79% 85%
2017–18 Jul–Sep 2,127 83% 82%
2016–17 Apr–Jun 2,154 81% 85%
2016–17 Jan–Mar 2,009 83% 85%
2016–17 Oct–Dec 1,964 83% 86%
2016–17 Jul–Sep 1,878 78% 85%
2015–16 Apr–Jun 2,014 84% 86%
2015–16 Jan–Mar 2,089 85% 85%
2015–16 Oct–Dec 2,168 86% 86%
2015–16 Jul–Sep 2,063 84% 84%
2014–15 Apr–Jun 2,087 85% 86%
2014–15 Jan–Mar 2,077 84% 85%
2014–15 Oct–Dec 2,133 85% 84%
2014–15 Jul–Sep 2,071 83% 84%
2013–14 Apr–Jun 2,001 79% 84%
2013–14 Jan–Mar 1,851 80% 83%
2013–14 Oct–Dec 2,058 81% 84%
2013–14 Jul–Sep 2,037 85% 81%
2012–13 Apr–Jun 2,204 87% 84%
2012–13 Jan–Mar 2,250 89% 84%
2012–13 Oct–Dec 2,441 86% 83%
2012–13 Jul–Sep 2,409 84% 81%
2011–12 Apr–Jun 2,358 86% 81%
2011–12 Jan–Mar 2,336 84% 83%
2011–12 Oct–Dec 2,383 83% 81%
2011–12 Jul–Sep 2,576 81% 80%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2017–18, 95% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 95%.

Year Number of patients Patients treated within 120 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 1,895 95% 95%
2016–17 2,628 95% 95%
2015–16 2,809 97%* 95%
2014–15 2,897 96%* 95%*
2013–14 2,817 95%* 95%*
2012–13 2,400 97%* 95%
2011–12 2,390 96%* 94%*

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 120 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 386 93% 95%
2017–18 Jan–Mar 500 95% 95%
2017–18 Oct–Dec 476 96% 95%
2017–18 Jul–Sep 533 97% 94%
2016–17 Apr–Jun 563 96% 95%
2016–17 Jan–Mar 643 96% 96%
2016–17 Oct–Dec 763 96% 96%
2016–17 Jul–Sep 659 93% 95%
2015–16 Apr–Jun 591 96%* 96%
2015–16 Jan–Mar 666 97%* 95%
2015–16 Oct–Dec 815 97%* 95%
2015–16 Jul–Sep 737 96%* 95%*
2014–15 Apr–Jun 757 96% 96%*
2014–15 Jan–Mar 783 94%* 96%*
2014–15 Oct–Dec 695 97%* 95%*
2014–15 Jul–Sep 662 98%* 94%*
2013–14 Apr–Jun 648 94%* 95%*
2013–14 Jan–Mar 747 96%* 95%*
2013–14 Oct–Dec 722 96%* 95%*
2013–14 Jul–Sep 700 96%* NP†
2012–13 Apr–Jun 678 97%* 95%*
2012–13 Jan–Mar 517 98%* 95%
2012–13 Oct–Dec 618 98%* 95%
2012–13 Jul–Sep 587 96%* 94%
2011–12 Apr–Jun 674 96%* 94%*
2011–12 Jan–Mar 524 97% 94%*
2011–12 Oct–Dec 600 96%* 94%*
2011–12 Jul–Sep 592 96%* 94%*

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 88% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 86%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 17,690 88% 86%
2016–17 17,389 90% 87%
2015–16 17,012 89% 88%
2014–15 16,999 88% 88%
2013–14 16,639 89% 88%
2012–13 17,475 91% 87%
2011–12 18,399 92% 87%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 4,340 88% 86%
2017–18 Jan–Mar 4,257 89% 87%
2017–18 Oct–Dec 4,424 87% 87%
2017–18 Jul–Sep 4,669 87% 85%
2016–17 Apr–Jun 4,374 89% 87%
2016–17 Jan–Mar 4,269 89% 88%
2016–17 Oct–Dec 4,483 91% 88%
2016–17 Jul–Sep 4,263 88% 87%
2015–16 Apr–Jun 4,041 89% 87%
2015–16 Jan–Mar 4,281 90% 88%
2015–16 Oct–Dec 4,422 90% 88%
2015–16 Jul–Sep 4,268 89% 87%
2014–15 Apr–Jun 4,306 89% 88%
2014–15 Jan–Mar 4,219 88% 88%
2014–15 Oct–Dec 4,277 88% 88%
2014–15 Jul–Sep 4,197 88% 87%
2013–14 Apr–Jun 4,122 89% 88%
2013–14 Jan–Mar 4,171 88% 88%
2013–14 Oct–Dec 4,224 88% 88%
2013–14 Jul–Sep 4,122 90% 87%
2012–13 Apr–Jun 4,205 91% 87%
2012–13 Jan–Mar 4,259 90% 88%
2012–13 Oct–Dec 4,550 91% 87%
2012–13 Jul–Sep 4,461 91% 86%
2011–12 Apr–Jun 4,586 92% 88%
2011–12 Jan–Mar 4,485 91% 88%
2011–12 Oct–Dec 4,604 92% 88%
2011–12 Jul–Sep 4,724 92% 86%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2017–18, 74% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 64%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 27 74% 64%
2016–17 22 50% 65%
2015–16 28 64% 66%
2014–15 30 57% 67%
2013–14 26 54% 67%
2012–13 22 59% 70%
2011–12 23 78% 67%

NP Reported data did not meet the criteria to calculate this indicator.

- There were no patients reported for this indicator in this time period.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
NP Reported data did not meet the criteria to calculate this indicator.
- There were no patients reported for this indicator in this time period.
2017–18 Apr–Jun <5 NP 63%
2017–18 Jan–Mar 10 70% 66%
2017–18 Oct–Dec 5 NP 67%
2017–18 Jul–Sep 10 70% 61%
2016–17 Apr–Jun 5 NP 64%
2016–17 Jan–Mar 5 NP 67%
2016–17 Oct–Dec <5 NP 67%
2016–17 Jul–Sep 8 NP 62%
2015–16 Apr–Jun 7 NP 66%
2015–16 Jan–Mar 7 NP 66%
2015–16 Oct–Dec 5 NP 67%
2015–16 Jul–Sep 9 NP 64%
2014–15 Apr–Jun 9 NP 64%
2014–15 Jan–Mar <5 NP 69%
2014–15 Oct–Dec 8 NP 67%
2014–15 Jul–Sep 10 60% 69%
2013–14 Apr–Jun 9 NP 69%
2013–14 Jan–Mar 9 NP 65%
2013–14 Oct–Dec 8 NP 71%
2013–14 Jul–Sep 0 - 64%
2012–13 Apr–Jun <5 NP 69%
2012–13 Jan–Mar 6 NP 75%
2012–13 Oct–Dec <5 NP 71%
2012–13 Jul–Sep 9 NP 67%
2011–12 Apr–Jun 7 NP 74%
2011–12 Jan–Mar 9 NP 68%
2011–12 Oct–Dec <5 NP 66%
2011–12 Jul–Sep 5 NP 62%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 67% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 66%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 1,272 67% 66%
2016–17 1,081 71% 67%
2015–16 1,048 70% 68%
2014–15 1,011 68% 68%
2013–14 1,081 76% 68%
2012–13 743 73% 68%
2011–12 765 78% 68%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 282 67% 66%
2017–18 Jan–Mar 304 71% 68%
2017–18 Oct–Dec 338 66% 67%
2017–18 Jul–Sep 348 66% 65%
2016–17 Apr–Jun 295 66% 67%
2016–17 Jan–Mar 279 73% 68%
2016–17 Oct–Dec 262 77% 69%
2016–17 Jul–Sep 245 69% 66%
2015–16 Apr–Jun 254 64% 69%
2015–16 Jan–Mar 268 71% 69%
2015–16 Oct–Dec 270 73% 69%
2015–16 Jul–Sep 256 70% 66%
2014–15 Apr–Jun 216 76% 69%
2014–15 Jan–Mar 240 69% 68%
2014–15 Oct–Dec 289 62% 68%
2014–15 Jul–Sep 266 68% 67%
2013–14 Apr–Jun 275 72% 69%
2013–14 Jan–Mar 329 74% 68%
2013–14 Oct–Dec 251 77% 69%
2013–14 Jul–Sep 226 82% 66%
2012–13 Apr–Jun 173 77% 67%
2012–13 Jan–Mar 201 71% 68%
2012–13 Oct–Dec 199 75% 69%
2012–13 Jul–Sep 170 69% 66%
2011–12 Apr–Jun 188 78% 69%
2011–12 Jan–Mar 194 71% 69%
2011–12 Oct–Dec 178 80% 69%
2011–12 Jul–Sep 205 81% 66%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 80% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 78%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 4,881 80% 78%
2016–17 4,287 82% 79%
2015–16 4,226 81% 79%
2014–15 3,876 78% 79%
2013–14 4,042 79% 78%
2012–13 4,278 82% 78%
2011–12 4,750 82% 78%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,297 80% 77%
2017–18 Jan–Mar 1,175 81% 78%
2017–18 Oct–Dec 1,143 79% 79%
2017–18 Jul–Sep 1,266 78% 76%
2016–17 Apr–Jun 1,022 82% 78%
2016–17 Jan–Mar 1,000 80% 79%
2016–17 Oct–Dec 1,167 85% 79%
2016–17 Jul–Sep 1,098 79% 78%
2015–16 Apr–Jun 1,060 79% 79%
2015–16 Jan–Mar 1,098 83% 79%
2015–16 Oct–Dec 1,033 83% 79%
2015–16 Jul–Sep 1,035 79% 78%
2014–15 Apr–Jun 1,036 78% 79%
2014–15 Jan–Mar 902 79% 79%
2014–15 Oct–Dec 943 78% 79%
2014–15 Jul–Sep 995 79% 78%
2013–14 Apr–Jun 995 80% 79%
2013–14 Jan–Mar 1,034 77% 78%
2013–14 Oct–Dec 1,004 78% 79%
2013–14 Jul–Sep 1,009 81% 77%
2012–13 Apr–Jun 995 82% 77%
2012–13 Jan–Mar 1,113 83% 79%
2012–13 Oct–Dec 1,116 82% 78%
2012–13 Jul–Sep 1,054 83% 77%
2011–12 Apr–Jun 1,142 83% 79%
2011–12 Jan–Mar 1,185 81% 79%
2011–12 Oct–Dec 1,282 83% 78%
2011–12 Jul–Sep 1,141 82% 76%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 92% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 91%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 9,047 92% 91%
2016–17 8,729 93% 92%
2015–16 8,536 93% 91%
2014–15 8,677 92% 91%
2013–14 8,242 92% 91%
2012–13 9,607 94% 90%
2011–12 9,984 95% 90%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 2,253 93% 91%
2017–18 Jan–Mar 2,119 94% 91%
2017–18 Oct–Dec 2,325 91% 92%
2017–18 Jul–Sep 2,350 91% 90%
2016–17 Apr–Jun 2,328 93% 91%
2016–17 Jan–Mar 2,187 93% 92%
2016–17 Oct–Dec 2,126 94% 92%
2016–17 Jul–Sep 2,088 92% 91%
2015–16 Apr–Jun 2,062 94% 91%
2015–16 Jan–Mar 2,147 94% 92%
2015–16 Oct–Dec 2,207 93% 92%
2015–16 Jul–Sep 2,120 92% 91%
2014–15 Apr–Jun 2,156 93% 92%
2014–15 Jan–Mar 2,167 90% 91%
2014–15 Oct–Dec 2,206 92% 91%
2014–15 Jul–Sep 2,148 92% 91%
2013–14 Apr–Jun 2,081 92% 91%
2013–14 Jan–Mar 1,928 93% 91%
2013–14 Oct–Dec 2,139 91% 91%
2013–14 Jul–Sep 2,094 92% 90%
2012–13 Apr–Jun 2,270 94% 90%
2012–13 Jan–Mar 2,312 94% 91%
2012–13 Oct–Dec 2,508 94% 90%
2012–13 Jul–Sep 2,517 93% 89%
2011–12 Apr–Jun 2,440 95% 91%
2011–12 Jan–Mar 2,433 96% 91%
2011–12 Oct–Dec 2,451 95% 90%
2011–12 Jul–Sep 2,660 95% 89%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 98% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 96%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 2,429 98% 96%
2016–17 3,232 98% 97%
2015–16 3,144 97% 97%
2014–15 3,321 97% 97%
2013–14 3,188 97% 97%
2012–13 2,799 99% 96%
2011–12 2,831 99% 95%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 499 98% 97%
2017–18 Jan–Mar 642 98% 97%
2017–18 Oct–Dec 604 97% 96%
2017–18 Jul–Sep 684 98% 96%
2016–17 Apr–Jun 716 98% 97%
2016–17 Jan–Mar 789 97% 97%
2016–17 Oct–Dec 915 98% 97%
2016–17 Jul–Sep 812 98% 97%
2015–16 Apr–Jun 655 98% 97%
2015–16 Jan–Mar 755 97% 97%
2015–16 Oct–Dec 902 97% 97%
2015–16 Jul–Sep 832 97% 97%
2014–15 Apr–Jun 870 96% 97%
2014–15 Jan–Mar 884 96% 97%
2014–15 Oct–Dec 809 97% 97%
2014–15 Jul–Sep 758 97% 96%
2013–14 Apr–Jun 743 97% 97%
2013–14 Jan–Mar 852 97% 97%
2013–14 Oct–Dec 811 96% 97%
2013–14 Jul–Sep 782 97% 97%
2012–13 Apr–Jun 761 99% 96%
2012–13 Jan–Mar 622 98% 96%
2012–13 Oct–Dec 713 98% 96%
2012–13 Jul–Sep 703 99% 95%
2011–12 Apr–Jun 800 99% 95%
2011–12 Jan–Mar 653 98% 95%
2011–12 Oct–Dec 682 99% 95%
2011–12 Jul–Sep 696 99% 95%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 59% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 60%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 1,727 59% 60%
2016–17 1,883 65% 63%
2015–16 1,712 64% 63%
2014–15 1,979 56% 61%
2013–14 2,040 61% 61%
2012–13 1,974 63% 62%
2011–12 1,867 63% 61%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 371 60% 60%
2017–18 Jan–Mar 406 63% 62%
2017–18 Oct–Dec 412 57% 61%
2017–18 Jul–Sep 538 58% 57%
2016–17 Apr–Jun 472 63% 62%
2016–17 Jan–Mar 475 63% 64%
2016–17 Oct–Dec 484 74% 63%
2016–17 Jul–Sep 452 59% 61%
2015–16 Apr–Jun 433 62% 64%
2015–16 Jan–Mar 432 72% 65%
2015–16 Oct–Dec 417 68% 64%
2015–16 Jul–Sep 430 55% 60%
2014–15 Apr–Jun 508 56% 61%
2014–15 Jan–Mar 494 56% 61%
2014–15 Oct–Dec 477 58% 62%
2014–15 Jul–Sep 500 53% 60%
2013–14 Apr–Jun 502 57% 63%
2013–14 Jan–Mar 527 59% 62%
2013–14 Oct–Dec 526 63% 62%
2013–14 Jul–Sep 485 67% 60%
2012–13 Apr–Jun 500 67% 61%
2012–13 Jan–Mar 454 59% 62%
2012–13 Oct–Dec 521 65% 62%
2012–13 Jul–Sep 499 61% 61%
2011–12 Apr–Jun 500 70% 63%
2011–12 Jan–Mar 458 60% 63%
2011–12 Oct–Dec 434 60% 62%
2011–12 Jul–Sep 475 63% 58%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 91% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 90%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 15,963 91% 90%
2016–17 15,506 93% 91%
2015–16 15,300 92% 91%
2014–15 15,020 92% 93%
2013–14 14,599 93% 92%
2012–13 14,521 94% 92%
2011–12 15,539 95% 92%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 3,969 90% 90%
2017–18 Jan–Mar 3,851 92% 91%
2017–18 Oct–Dec 4,012 90% 91%
2017–18 Jul–Sep 4,131 90% 89%
2016–17 Apr–Jun 3,902 93% 91%
2016–17 Jan–Mar 3,794 93% 91%
2016–17 Oct–Dec 3,999 94% 91%
2016–17 Jul–Sep 3,811 91% 91%
2015–16 Apr–Jun 3,608 92% 91%
2015–16 Jan–Mar 3,849 92% 91%
2015–16 Oct–Dec 4,005 92% 92%
2015–16 Jul–Sep 3,838 92% 91%
2014–15 Apr–Jun 3,798 93% 93%
2014–15 Jan–Mar 3,725 92% 93%
2014–15 Oct–Dec 3,800 92% 93%
2014–15 Jul–Sep 3,697 93% 92%
2013–14 Apr–Jun 3,620 93% 93%
2013–14 Jan–Mar 3,644 93% 93%
2013–14 Oct–Dec 3,698 92% 93%
2013–14 Jul–Sep 3,637 93% 92%
2012–13 Apr–Jun 3,437 94% 92%
2012–13 Jan–Mar 3,573 94% 92%
2012–13 Oct–Dec 3,807 94% 92%
2012–13 Jul–Sep 3,704 94% 91%
2011–12 Apr–Jun 3,793 95% 93%
2011–12 Jan–Mar 3,797 94% 93%
2011–12 Oct–Dec 3,945 95% 92%
2011–12 Jul–Sep 4,004 95% 92%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 1 hour 22 minutes. The length of time until most patients (90%) had departed was 4 hours 27 minutes, compared to its national peer group performance of 4 hours 41 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 17,690 1hr22mins 4hrs27mins 4hrs41mins
2016–17 17,389 1hr14mins 4hrs7mins 4hrs32mins
2015–16 17,012 1hr9mins 4hrs10mins 4hrs28mins
2014–15 16,999 1hr10mins 4hrs29mins 4hrs27mins
2013–14 16,639 1hr11mins 4hrs20mins 4hrs27mins
2012–13 17,475 1hr3mins 3hrs50mins 4hrs33mins
2011–12 18,399 0hrs59mins 3hrs30mins 4hrs29mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 4,340 1hr29mins 4hrs20mins 4hrs42mins
2017–18 Jan–Mar 4,257 1hr20mins 4hrs10mins 4hrs33mins
2017–18 Oct–Dec 4,424 1hr25mins 4hrs32mins 4hrs34mins
2017–18 Jul–Sep 4,669 1hr18mins 4hrs49mins 4hrs55mins
2016–17 Apr–Jun 4,374 1hr14mins 4hrs10mins 4hrs37mins
2016–17 Jan–Mar 4,269 1hr12mins 4hrs12mins 4hrs28mins
2016–17 Oct–Dec 4,483 1hr10mins 3hrs45mins 4hrs25mins
2016–17 Jul–Sep 4,263 1hr20mins 4hrs32mins 4hrs39mins
2015–16 Apr–Jun 4,041 1hr12mins 4hrs25mins 4hrs29mins
2015–16 Jan–Mar 4,281 1hr8mins 4hrs0mins 4hrs23mins
2015–16 Oct–Dec 4,422 1hr5mins 3hrs56mins 4hrs23mins
2015–16 Jul–Sep 4,268 1hr11mins 4hrs26mins 4hrs37mins
2014–15 Apr–Jun 4,306 1hr10mins 4hrs15mins 4hrs26mins
2014–15 Jan–Mar 4,219 1hr10mins 4hrs35mins 4hrs25mins
2014–15 Oct–Dec 4,277 1hr10mins 4hrs40mins 4hrs25mins
2014–15 Jul–Sep 4,197 1hr9mins 4hrs30mins 4hrs32mins
2013–14 Apr–Jun 4,122 1hr13mins 4hrs20mins 4hrs23mins
2013–14 Jan–Mar 4,171 1hr13mins 4hrs25mins 4hrs26mins
2013–14 Oct–Dec 4,224 1hr11mins 4hrs31mins 4hrs21mins
2013–14 Jul–Sep 4,122 1hr9mins 4hrs6mins 4hrs38mins
2012–13 Apr–Jun 4,205 1hr5mins 3hrs45mins 4hrs36mins
2012–13 Jan–Mar 4,259 0hrs59mins 3hrs51mins 4hrs26mins
2012–13 Oct–Dec 4,550 1hr3mins 3hrs49mins 4hrs30mins
2012–13 Jul–Sep 4,461 1hr4mins 3hrs53mins 4hrs41mins
2011–12 Apr–Jun 4,586 1hr1min 3hrs30mins 4hrs25mins
2011–12 Jan–Mar 4,485 0hrs57mins 3hrs37mins 4hrs22mins
2011–12 Oct–Dec 4,604 0hrs58mins 3hrs30mins 4hrs27mins
2011–12 Jul–Sep 4,724 1hr1min 3hrs27mins 4hrs41mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 3 hours 25 minutes. The length of time until most patients (90%) had departed was 7 hours 31 minutes, compared to its national peer group performance of 7 hours 34 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 1,727 3hrs25mins 7hrs31mins 7hrs34mins
2016–17 1,883 3hrs7mins 7hrs27mins 7hrs14mins
2015–16 1,712 3hrs12mins 7hrs24mins 7hrs16mins
2014–15 1,979 3hrs31mins 11hrs15mins 7hrs42mins
2013–14 2,040 3hrs8mins 9hrs11mins 7hrs36mins
2012–13 1,974 3hrs1min 9hrs53mins 7hrs32mins
2011–12 1,867 2hrs50mins 11hrs15mins 7hrs35mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 371 3hrs20mins 6hrs35mins 7hrs33mins
2017–18 Jan–Mar 406 3hrs16mins 7hrs12mins 7hrs10mins
2017–18 Oct–Dec 412 3hrs41mins 7hrs39mins 7hrs24mins
2017–18 Jul–Sep 538 3hrs28mins 8hrs22mins 8hrs4mins
2016–17 Apr–Jun 472 3hrs15mins 7hrs8mins 7hrs24mins
2016–17 Jan–Mar 475 3hrs3mins 7hrs44mins 7hrs6mins
2016–17 Oct–Dec 484 2hrs51mins 6hrs20mins 7hrs6mins
2016–17 Jul–Sep 452 3hrs26mins 8hrs33mins 7hrs22mins
2015–16 Apr–Jun 433 3hrs17mins 7hrs27mins 7hrs6mins
2015–16 Jan–Mar 432 3hrs0mins 6hrs26mins 7hrs2mins
2015–16 Oct–Dec 417 2hrs56mins 7hrs6mins 7hrs11mins
2015–16 Jul–Sep 430 3hrs36mins 9hrs7mins 7hrs45mins
2014–15 Apr–Jun 508 3hrs31mins 10hrs21mins 7hrs43mins
2014–15 Jan–Mar 494 3hrs27mins 11hrs48mins 7hrs42mins
2014–15 Oct–Dec 477 3hrs27mins 11hrs3mins 7hrs36mins
2014–15 Jul–Sep 500 3hrs37mins 12hrs56mins 7hrs48mins
2013–14 Apr–Jun 502 3hrs28mins 9hrs10mins 7hrs27mins
2013–14 Jan–Mar 527 3hrs18mins 9hrs45mins 7hrs38mins
2013–14 Oct–Dec 526 3hrs4mins 9hrs30mins 7hrs31mins
2013–14 Jul–Sep 485 2hrs45mins 7hrs59mins 7hrs48mins
2012–13 Apr–Jun 500 2hrs42mins 8hrs12mins 7hrs29mins
2012–13 Jan–Mar 454 3hrs3mins 12hrs25mins 7hrs27mins
2012–13 Oct–Dec 521 3hrs1min 8hrs21mins 7hrs26mins
2012–13 Jul–Sep 499 3hrs16mins 10hrs28mins 7hrs47mins
2011–12 Apr–Jun 500 2hrs38mins 6hrs52mins 7hrs29mins
2011–12 Jan–Mar 458 3hrs4mins 13hrs35mins 7hrs25mins
2011–12 Oct–Dec 434 2hrs57mins 14hrs35mins 7hrs27mins
2011–12 Jul–Sep 475 2hrs50mins 12hrs2mins 8hrs1min

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 1 hour 15 minutes. The length of time until most patients (90%) had departed was 3 hours 52 minutes, compared to its national peer group performance of 3 hours 58 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 15,963 1hr15mins 3hrs52mins 3hrs58mins
2016–17 15,506 1hr6mins 3hrs24mins 3hrs52mins
2015–16 15,300 1hr1min 3hrs27mins 3hrs49mins
2014–15 15,020 1hr1min 3hrs25mins 3hrs34mins
2013–14 14,599 1hr3mins 3hrs25mins 3hrs34mins
2012–13 14,521 0hrs58mins 3hrs0mins 3hrs43mins
2011–12 15,539 0hrs56mins 2hrs50mins 3hrs35mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 3,969 1hr22mins 3hrs55mins 3hrs58mins
2017–18 Jan–Mar 3,851 1hr13mins 3hrs39mins 3hrs55mins
2017–18 Oct–Dec 4,012 1hr17mins 3hrs57mins 3hrs54mins
2017–18 Jul–Sep 4,131 1hr8mins 3hrs58mins 4hrs7mins
2016–17 Apr–Jun 3,902 1hr6mins 3hrs25mins 3hrs54mins
2016–17 Jan–Mar 3,794 1hr4mins 3hrs22mins 3hrs50mins
2016–17 Oct–Dec 3,999 1hr2mins 3hrs15mins 3hrs47mins
2016–17 Jul–Sep 3,811 1hr11mins 3hrs38mins 3hrs55mins
2015–16 Apr–Jun 3,608 1hr5mins 3hrs29mins 3hrs50mins
2015–16 Jan–Mar 3,849 1hr1min 3hrs25mins 3hrs48mins
2015–16 Oct–Dec 4,005 0hrs58mins 3hrs24mins 3hrs46mins
2015–16 Jul–Sep 3,838 1hr4mins 3hrs28mins 3hrs51mins
2014–15 Apr–Jun 3,798 1hr0mins 3hrs17mins 3hrs31mins
2014–15 Jan–Mar 3,725 1hr1min 3hrs34mins 3hrs32mins
2014–15 Oct–Dec 3,800 1hr1min 3hrs35mins 3hrs35mins
2014–15 Jul–Sep 3,697 1hr0mins 3hrs11mins 3hrs36mins
2013–14 Apr–Jun 3,620 1hr3mins 3hrs14mins 3hrs32mins
2013–14 Jan–Mar 3,644 1hr5mins 3hrs29mins 3hrs34mins
2013–14 Oct–Dec 3,698 1hr4mins 3hrs33mins 3hrs29mins
2013–14 Jul–Sep 3,637 1hr1min 3hrs20mins 3hrs42mins
2012–13 Apr–Jun 3,437 1hr1min 3hrs10mins 3hrs44mins
2012–13 Jan–Mar 3,573 0hrs55mins 2hrs59mins 3hrs36mins
2012–13 Oct–Dec 3,807 0hrs59mins 2hrs48mins 3hrs41mins
2012–13 Jul–Sep 3,704 1hr0mins 3hrs5mins 3hrs50mins
2011–12 Apr–Jun 3,793 0hrs58mins 2hrs53mins 3hrs33mins
2011–12 Jan–Mar 3,797 0hrs54mins 2hrs48mins 3hrs30mins
2011–12 Oct–Dec 3,945 0hrs55mins 2hrs51mins 3hrs37mins
2011–12 Jul–Sep 4,004 0hrs57mins 2hrs46mins 3hrs44mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 17,690 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 17,690
2016–17 17,389
2015–16 17,012
2014–15 16,999
2013–14 16,639
2012–13 17,475
2011–12 18,399
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 4,340
2017–18 Jan–Mar 4,257
2017–18 Oct–Dec 4,424
2017–18 Jul–Sep 4,669
2016–17 Apr–Jun 4,374
2016–17 Jan–Mar 4,269
2016–17 Oct–Dec 4,483
2016–17 Jul–Sep 4,263
2015–16 Apr–Jun 4,041
2015–16 Jan–Mar 4,281
2015–16 Oct–Dec 4,422
2015–16 Jul–Sep 4,268
2014–15 Apr–Jun 4,306
2014–15 Jan–Mar 4,219
2014–15 Oct–Dec 4,277
2014–15 Jul–Sep 4,197
2013–14 Apr–Jun 4,122
2013–14 Jan–Mar 4,171
2013–14 Oct–Dec 4,224
2013–14 Jul–Sep 4,122
2012–13 Apr–Jun 4,205
2012–13 Jan–Mar 4,259
2012–13 Oct–Dec 4,550
2012–13 Jul–Sep 4,461
2011–12 Apr–Jun 4,586
2011–12 Jan–Mar 4,485
2011–12 Oct–Dec 4,604
2011–12 Jul–Sep 4,724

Resuscitation presentations (require treatment immediately)

In 2017–18, 27 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 27
2016–17 22
2015–16 28
2014–15 30
2013–14 26
2012–13 22
2011–12 23
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun <5
2017–18 Jan–Mar 10
2017–18 Oct–Dec 5
2017–18 Jul–Sep 10
2016–17 Apr–Jun 5
2016–17 Jan–Mar 5
2016–17 Oct–Dec <5
2016–17 Jul–Sep 8
2015–16 Apr–Jun 7
2015–16 Jan–Mar 7
2015–16 Oct–Dec 5
2015–16 Jul–Sep 9
2014–15 Apr–Jun 9
2014–15 Jan–Mar <5
2014–15 Oct–Dec 8
2014–15 Jul–Sep 10
2013–14 Apr–Jun 9
2013–14 Jan–Mar 9
2013–14 Oct–Dec 8
2013–14 Jul–Sep 0
2012–13 Apr–Jun <5
2012–13 Jan–Mar 6
2012–13 Oct–Dec <5
2012–13 Jul–Sep 9
2011–12 Apr–Jun 7
2011–12 Jan–Mar 9
2011–12 Oct–Dec <5
2011–12 Jul–Sep 5

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 1,272 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 1,272
2016–17 1,081
2015–16 1,048
2014–15 1,011
2013–14 1,081
2012–13 743
2011–12 765
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 282
2017–18 Jan–Mar 304
2017–18 Oct–Dec 338
2017–18 Jul–Sep 348
2016–17 Apr–Jun 295
2016–17 Jan–Mar 279
2016–17 Oct–Dec 262
2016–17 Jul–Sep 245
2015–16 Apr–Jun 254
2015–16 Jan–Mar 268
2015–16 Oct–Dec 270
2015–16 Jul–Sep 256
2014–15 Apr–Jun 216
2014–15 Jan–Mar 240
2014–15 Oct–Dec 289
2014–15 Jul–Sep 266
2013–14 Apr–Jun 275
2013–14 Jan–Mar 329
2013–14 Oct–Dec 251
2013–14 Jul–Sep 226
2012–13 Apr–Jun 173
2012–13 Jan–Mar 201
2012–13 Oct–Dec 199
2012–13 Jul–Sep 170
2011–12 Apr–Jun 188
2011–12 Jan–Mar 194
2011–12 Oct–Dec 178
2011–12 Jul–Sep 205

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 4,881 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 4,881
2016–17 4,287
2015–16 4,226
2014–15 3,876
2013–14 4,042
2012–13 4,278
2011–12 4,750
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 1,297
2017–18 Jan–Mar 1,175
2017–18 Oct–Dec 1,143
2017–18 Jul–Sep 1,266
2016–17 Apr–Jun 1,022
2016–17 Jan–Mar 1,000
2016–17 Oct–Dec 1,167
2016–17 Jul–Sep 1,098
2015–16 Apr–Jun 1,060
2015–16 Jan–Mar 1,098
2015–16 Oct–Dec 1,033
2015–16 Jul–Sep 1,035
2014–15 Apr–Jun 1,036
2014–15 Jan–Mar 902
2014–15 Oct–Dec 943
2014–15 Jul–Sep 995
2013–14 Apr–Jun 995
2013–14 Jan–Mar 1,034
2013–14 Oct–Dec 1,004
2013–14 Jul–Sep 1,009
2012–13 Apr–Jun 995
2012–13 Jan–Mar 1,113
2012–13 Oct–Dec 1,116
2012–13 Jul–Sep 1,054
2011–12 Apr–Jun 1,142
2011–12 Jan–Mar 1,185
2011–12 Oct–Dec 1,282
2011–12 Jul–Sep 1,141

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 9,047 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 9,047
2016–17 8,729
2015–16 8,536
2014–15 8,677
2013–14 8,242
2012–13 9,607
2011–12 9,984
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 2,253
2017–18 Jan–Mar 2,119
2017–18 Oct–Dec 2,325
2017–18 Jul–Sep 2,350
2016–17 Apr–Jun 2,328
2016–17 Jan–Mar 2,187
2016–17 Oct–Dec 2,126
2016–17 Jul–Sep 2,088
2015–16 Apr–Jun 2,062
2015–16 Jan–Mar 2,147
2015–16 Oct–Dec 2,207
2015–16 Jul–Sep 2,120
2014–15 Apr–Jun 2,156
2014–15 Jan–Mar 2,167
2014–15 Oct–Dec 2,206
2014–15 Jul–Sep 2,148
2013–14 Apr–Jun 2,081
2013–14 Jan–Mar 1,928
2013–14 Oct–Dec 2,139
2013–14 Jul–Sep 2,094
2012–13 Apr–Jun 2,270
2012–13 Jan–Mar 2,312
2012–13 Oct–Dec 2,508
2012–13 Jul–Sep 2,517
2011–12 Apr–Jun 2,440
2011–12 Jan–Mar 2,433
2011–12 Oct–Dec 2,451
2011–12 Jul–Sep 2,660

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 2,429 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 2,429
2016–17 3,232
2015–16 3,144
2014–15 3,321
2013–14 3,188
2012–13 2,799
2011–12 2,831
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 499
2017–18 Jan–Mar 642
2017–18 Oct–Dec 604
2017–18 Jul–Sep 684
2016–17 Apr–Jun 716
2016–17 Jan–Mar 789
2016–17 Oct–Dec 915
2016–17 Jul–Sep 812
2015–16 Apr–Jun 655
2015–16 Jan–Mar 755
2015–16 Oct–Dec 902
2015–16 Jul–Sep 832
2014–15 Apr–Jun 870
2014–15 Jan–Mar 884
2014–15 Oct–Dec 809
2014–15 Jul–Sep 758
2013–14 Apr–Jun 743
2013–14 Jan–Mar 852
2013–14 Oct–Dec 811
2013–14 Jul–Sep 782
2012–13 Apr–Jun 761
2012–13 Jan–Mar 622
2012–13 Oct–Dec 713
2012–13 Jul–Sep 703
2011–12 Apr–Jun 800
2011–12 Jan–Mar 653
2011–12 Oct–Dec 682
2011–12 Jul–Sep 696