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200 to 500 beds
This hospital has an emergency department
This is a public hospital

Coffs Harbour Hospital

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2017–18, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2017–18 301 100% 100%
2016–17 238 100% 100%
2015–16 256 100% 100%
2014–15 272 100% 100%
2013–14 271 100% 100%
2012–13 235 100% 100%
2011–12 254 100% 100%
Year Quarter Number of patients Patients treated immediately Peer group average
2017–18 Apr–Jun 76 100% 100%
2017–18 Jan–Mar 82 100% 100%
2017–18 Oct–Dec 79 100% 100%
2017–18 Jul–Sep 64 100% 100%
2016–17 Apr–Jun 65 100% 100%
2016–17 Jan–Mar 57 100% 100%
2016–17 Oct–Dec 52 100% 99%
2016–17 Jul–Sep 64 100% 100%
2015–16 Apr–Jun 70 100% 100%
2015–16 Jan–Mar 58 100% 100%
2015–16 Oct–Dec 70 100% 100%
2015–16 Jul–Sep 58 100% 100%
2014–15 Apr–Jun 74 100% 99%
2014–15 Jan–Mar 64 100% 100%
2014–15 Oct–Dec 65 100% 100%
2014–15 Jul–Sep 69 100% 100%
2013–14 Apr–Jun 79 100% 100%
2013–14 Jan–Mar 69 100% 100%
2013–14 Oct–Dec 72 100% 100%
2013–14 Jul–Sep 51 100% 100%
2012–13 Apr–Jun 61 100% 100%
2012–13 Jan–Mar 62 100% 100%
2012–13 Oct–Dec 52 100% 100%
2012–13 Jul–Sep 60 100% 100%
2011–12 Apr–Jun 67 100% 100%
2011–12 Jan–Mar 56 100% 100%
2011–12 Oct–Dec 69 100% 100%
2011–12 Jul–Sep 62 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 97% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 80%.

Year Number of patients Patients treated within 10 minutes Peer group average
2017–18 4,426 97% 80%
2016–17 4,069 99% 81%
2015–16 3,631 99% 83%
2014–15 3,288 99% 83%
2013–14 3,402 99% 85%
2012–13 3,508 93% 83%
2011–12 3,714 82% 80%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2017–18 Apr–Jun 1,098 96% 81%
2017–18 Jan–Mar 1,114 96% 80%
2017–18 Oct–Dec 1,092 97% 81%
2017–18 Jul–Sep 1,122 100% 79%
2016–17 Apr–Jun 1,026 100% 81%
2016–17 Jan–Mar 1,030 99% 80%
2016–17 Oct–Dec 1,015 99% 81%
2016–17 Jul–Sep 998 99% 83%
2015–16 Apr–Jun 970 100% 83%
2015–16 Jan–Mar 1,009 99% 83%
2015–16 Oct–Dec 840 99% 83%
2015–16 Jul–Sep 812 99% 81%
2014–15 Apr–Jun 824 99% 83%
2014–15 Jan–Mar 874 99% 84%
2014–15 Oct–Dec 750 99% 85%
2014–15 Jul–Sep 840 100% 81%
2013–14 Apr–Jun 818 99% 85%
2013–14 Jan–Mar 850 99% 85%
2013–14 Oct–Dec 884 99% 85%
2013–14 Jul–Sep 850 99% 84%
2012–13 Apr–Jun 914 99% 85%
2012–13 Jan–Mar 840 99% 84%
2012–13 Oct–Dec 818 92% 83%
2012–13 Jul–Sep 936 84% 81%
2011–12 Apr–Jun 887 86% 84%
2011–12 Jan–Mar 879 89% 81%
2011–12 Oct–Dec 936 81% 79%
2011–12 Jul–Sep 1,012 75% 78%

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 76% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 70%.

Year Number of patients Patients treated within 30 minutes Peer group average
2017–18 12,822 76% 70%
2016–17 12,075 85% 71%
2015–16 11,068 86% 71%
2014–15 11,274 87% 74%
2013–14 12,393 86% 75%
2012–13 13,686 75% 74%
2011–12 13,651 64% 70%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2017–18 Apr–Jun 3,085 77% 71%
2017–18 Jan–Mar 3,255 72% 71%
2017–18 Oct–Dec 3,164 77% 71%
2017–18 Jul–Sep 3,318 76% 67%
2016–17 Apr–Jun 2,957 85% 72%
2016–17 Jan–Mar 3,070 87% 71%
2016–17 Oct–Dec 3,088 86% 70%
2016–17 Jul–Sep 2,960 82% 70%
2015–16 Apr–Jun 2,729 86% 72%
2015–16 Jan–Mar 2,761 87% 72%
2015–16 Oct–Dec 2,712 86% 72%
2015–16 Jul–Sep 2,866 85% 69%
2014–15 Apr–Jun 2,820 85% 75%
2014–15 Jan–Mar 2,757 90% 74%
2014–15 Oct–Dec 2,862 87% 75%
2014–15 Jul–Sep 2,835 88% 70%
2013–14 Apr–Jun 2,885 86% 76%
2013–14 Jan–Mar 2,979 88% 76%
2013–14 Oct–Dec 3,176 86% 76%
2013–14 Jul–Sep 3,353 85% 72%
2012–13 Apr–Jun 3,078 83% 76%
2012–13 Jan–Mar 3,422 84% 76%
2012–13 Oct–Dec 3,470 73% 75%
2012–13 Jul–Sep 3,716 63% 70%
2011–12 Apr–Jun 3,480 72% 73%
2011–12 Jan–Mar 3,356 70% 72%
2011–12 Oct–Dec 3,512 59% 70%
2011–12 Jul–Sep 3,303 55% 66%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 72% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 73%.

Year Number of patients Patients treated within 60 minutes Peer group average
2017–18 14,472 72% 73%
2016–17 13,821 78% 73%
2015–16 13,651 80% 73%
2014–15 13,883 83% 74%
2013–14 12,653 86% 75%
2012–13 11,214 77% 74%
2011–12 10,683 72% 71%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2017–18 Apr–Jun 3,539 77% 75%
2017–18 Jan–Mar 3,527 70% 75%
2017–18 Oct–Dec 3,833 73% 74%
2017–18 Jul–Sep 3,573 69% 70%
2016–17 Apr–Jun 3,396 81% 74%
2016–17 Jan–Mar 3,554 80% 74%
2016–17 Oct–Dec 3,625 76% 73%
2016–17 Jul–Sep 3,246 75% 73%
2015–16 Apr–Jun 3,296 82% 75%
2015–16 Jan–Mar 3,468 79% 74%
2015–16 Oct–Dec 3,440 81% 74%
2015–16 Jul–Sep 3,447 80% 71%
2014–15 Apr–Jun 3,332 80% 76%
2014–15 Jan–Mar 3,636 85% 74%
2014–15 Oct–Dec 3,494 82% 75%
2014–15 Jul–Sep 3,421 83% 71%
2013–14 Apr–Jun 3,094 85% 76%
2013–14 Jan–Mar 3,144 88% 75%
2013–14 Oct–Dec 3,354 85% 76%
2013–14 Jul–Sep 3,061 87% 73%
2012–13 Apr–Jun 2,831 84% 76%
2012–13 Jan–Mar 2,733 80% 75%
2012–13 Oct–Dec 2,964 72% 74%
2012–13 Jul–Sep 2,686 69% 71%
2011–12 Apr–Jun 2,817 73% 72%
2011–12 Jan–Mar 2,810 77% 72%
2011–12 Oct–Dec 2,521 71% 71%
2011–12 Jul–Sep 2,535 65% 68%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2017–18, 88% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 91%.

Year Number of patients Patients treated within 120 minutes Peer group average
2017–18 4,844 88% 91%
2016–17 5,520 91% 91%
2015–16 5,815 93% 92%
2014–15 6,112 95% 92%
2013–14 5,268 96% 91%
2012–13 3,487 92% 90%
2011–12 3,051 90% 88%

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 120 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 1,097 89% 91%
2017–18 Jan–Mar 1,176 87% 92%
2017–18 Oct–Dec 1,275 89% 91%
2017–18 Jul–Sep 1,296 86% 88%
2016–17 Apr–Jun 1,422 93% 91%
2016–17 Jan–Mar 1,369 91% 91%
2016–17 Oct–Dec 1,385 89% 91%
2016–17 Jul–Sep 1,344 90% 92%
2015–16 Apr–Jun 1,433 93% 93%
2015–16 Jan–Mar 1,431 91% 93%
2015–16 Oct–Dec 1,581 93% 91%
2015–16 Jul–Sep 1,370 93% 91%
2014–15 Apr–Jun 1,409 95% 92%
2014–15 Jan–Mar 1,610 93% 92%
2014–15 Oct–Dec 1,718 96% 93%
2014–15 Jul–Sep 1,375 95% 91%
2013–14 Apr–Jun 1,346 96% 92%
2013–14 Jan–Mar 1,475 97% 91%
2013–14 Oct–Dec 1,351 95% 91%
2013–14 Jul–Sep 1,096 97% 90%
2012–13 Apr–Jun 1,060 96% 91%
2012–13 Jan–Mar 929 94% 90%
2012–13 Oct–Dec 882 90% 91%
2012–13 Jul–Sep 616 87% 88%
2011–12 Apr–Jun 784 92% 89%
2011–12 Jan–Mar 838 91% 89%
2011–12 Oct–Dec 795 89% 90%
2011–12 Jul–Sep 634 86%* 86%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 70% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 69%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 40,513 70% 69%
2016–17 38,941 73% 70%
2015–16 37,258 74% 72%
2014–15 37,273 77% 73%
2013–14 36,034 75% 72%
2012–13 34,630 61% 69%
2011–12 33,789 55% 66%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 9,723 70% 69%
2017–18 Jan–Mar 10,011 69% 69%
2017–18 Oct–Dec 10,261 72% 71%
2017–18 Jul–Sep 10,518 69% 67%
2016–17 Apr–Jun 9,596 74% 70%
2016–17 Jan–Mar 9,831 75% 71%
2016–17 Oct–Dec 10,050 73% 70%
2016–17 Jul–Sep 9,464 71% 69%
2015–16 Apr–Jun 9,148 74% 72%
2015–16 Jan–Mar 9,459 73% 72%
2015–16 Oct–Dec 9,371 75% 73%
2015–16 Jul–Sep 9,280 74% 71%
2014–15 Apr–Jun 9,045 76% 74%
2014–15 Jan–Mar 9,589 79% 74%
2014–15 Oct–Dec 9,513 79% 74%
2014–15 Jul–Sep 9,126 75% 70%
2013–14 Apr–Jun 8,683 75% 73%
2013–14 Jan–Mar 8,973 77% 73%
2013–14 Oct–Dec 9,412 76% 72%
2013–14 Jul–Sep 8,966 72% 70%
2012–13 Apr–Jun 8,504 66% 70%
2012–13 Jan–Mar 8,544 63% 70%
2012–13 Oct–Dec 8,971 60% 69%
2012–13 Jul–Sep 8,611 55% 65%
2011–12 Apr–Jun 8,601 56% 67%
2011–12 Jan–Mar 8,479 61% 68%
2011–12 Oct–Dec 8,442 57% 67%
2011–12 Jul–Sep 8,267 46% 64%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2017–18, 45% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 50%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 301 45% 50%
2016–17 238 51% 51%
2015–16 262 48% 52%
2014–15 272 58% 54%
2013–14 271 51% 54%
2012–13 236 42% 53%
2011–12 256 28% 49%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 76 45% 50%
2017–18 Jan–Mar 82 44% 49%
2017–18 Oct–Dec 79 42% 51%
2017–18 Jul–Sep 64 50% 49%
2016–17 Apr–Jun 65 51% 52%
2016–17 Jan–Mar 57 46% 52%
2016–17 Oct–Dec 52 63% 52%
2016–17 Jul–Sep 64 45% 47%
2015–16 Apr–Jun 73 58% 53%
2015–16 Jan–Mar 60 45% 52%
2015–16 Oct–Dec 71 42% 54%
2015–16 Jul–Sep 58 47% 50%
2014–15 Apr–Jun 74 59% 54%
2014–15 Jan–Mar 64 58% 57%
2014–15 Oct–Dec 65 57% 57%
2014–15 Jul–Sep 69 57% 51%
2013–14 Apr–Jun 79 49% 53%
2013–14 Jan–Mar 69 51% 56%
2013–14 Oct–Dec 72 51% 56%
2013–14 Jul–Sep 51 51% 49%
2012–13 Apr–Jun 62 47% 54%
2012–13 Jan–Mar 62 47% 57%
2012–13 Oct–Dec 52 40% 53%
2012–13 Jul–Sep 60 34% 48%
2011–12 Apr–Jun 67 20% 51%
2011–12 Jan–Mar 57 37% 53%
2011–12 Oct–Dec 69 36% 48%
2011–12 Jul–Sep 63 21% 44%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 49% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 52%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 4,519 49% 52%
2016–17 4,126 52% 52%
2015–16 3,676 52% 53%
2014–15 3,331 54% 53%
2013–14 3,449 50% 50%
2012–13 3,562 32% 45%
2011–12 3,744 26% 39%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,144 45% 51%
2017–18 Jan–Mar 1,135 48% 52%
2017–18 Oct–Dec 1,105 52% 54%
2017–18 Jul–Sep 1,135 51% 50%
2016–17 Apr–Jun 1,040 52% 52%
2016–17 Jan–Mar 1,045 53% 53%
2016–17 Oct–Dec 1,030 52% 52%
2016–17 Jul–Sep 1,011 52% 50%
2015–16 Apr–Jun 987 53% 53%
2015–16 Jan–Mar 1,026 49% 53%
2015–16 Oct–Dec 845 53% 54%
2015–16 Jul–Sep 818 51% 51%
2014–15 Apr–Jun 843 54% 54%
2014–15 Jan–Mar 881 59% 55%
2014–15 Oct–Dec 757 56% 55%
2014–15 Jul–Sep 850 48% 49%
2013–14 Apr–Jun 822 52% 51%
2013–14 Jan–Mar 864 53% 52%
2013–14 Oct–Dec 899 51% 50%
2013–14 Jul–Sep 864 45% 48%
2012–13 Apr–Jun 936 38% 47%
2012–13 Jan–Mar 850 32% 47%
2012–13 Oct–Dec 831 28% 46%
2012–13 Jul–Sep 945 27% 39%
2011–12 Apr–Jun 894 25% 40%
2011–12 Jan–Mar 887 30% 41%
2011–12 Oct–Dec 944 29% 39%
2011–12 Jul–Sep 1,019 19% 37%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 59% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 60%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 13,384 59% 60%
2016–17 12,525 62% 60%
2015–16 11,424 61% 62%
2014–15 11,626 65% 63%
2013–14 12,742 65% 61%
2012–13 14,240 48% 57%
2011–12 14,183 43% 54%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 3,236 59% 60%
2017–18 Jan–Mar 3,386 58% 60%
2017–18 Oct–Dec 3,279 61% 61%
2017–18 Jul–Sep 3,483 58% 58%
2016–17 Apr–Jun 3,045 63% 60%
2016–17 Jan–Mar 3,175 66% 61%
2016–17 Oct–Dec 3,215 59% 61%
2016–17 Jul–Sep 3,090 60% 60%
2015–16 Apr–Jun 2,805 61% 62%
2015–16 Jan–Mar 2,847 61% 62%
2015–16 Oct–Dec 2,791 61% 63%
2015–16 Jul–Sep 2,981 62% 61%
2014–15 Apr–Jun 2,910 64% 64%
2014–15 Jan–Mar 2,847 68% 64%
2014–15 Oct–Dec 2,949 68% 64%
2014–15 Jul–Sep 2,920 62% 59%
2013–14 Apr–Jun 2,955 64% 62%
2013–14 Jan–Mar 3,048 67% 62%
2013–14 Oct–Dec 3,259 66% 61%
2013–14 Jul–Sep 3,480 62% 58%
2012–13 Apr–Jun 3,237 54% 58%
2012–13 Jan–Mar 3,529 51% 58%
2012–13 Oct–Dec 3,629 46% 57%
2012–13 Jul–Sep 3,845 43% 54%
2011–12 Apr–Jun 3,598 43% 55%
2011–12 Jan–Mar 3,462 48% 55%
2011–12 Oct–Dec 3,665 45% 54%
2011–12 Jul–Sep 3,458 36% 51%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 77% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 78%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 16,310 77% 78%
2016–17 15,246 80% 79%
2015–16 14,924 80% 81%
2014–15 14,956 83% 81%
2013–14 13,541 83% 81%
2012–13 12,375 74% 78%
2011–12 11,789 70% 75%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 3,884 78% 79%
2017–18 Jan–Mar 3,968 77% 78%
2017–18 Oct–Dec 4,255 78% 79%
2017–18 Jul–Sep 4,203 76% 77%
2016–17 Apr–Jun 3,678 81% 79%
2016–17 Jan–Mar 3,897 81% 79%
2016–17 Oct–Dec 4,072 80% 80%
2016–17 Jul–Sep 3,599 77% 79%
2015–16 Apr–Jun 3,539 80% 81%
2015–16 Jan–Mar 3,792 81% 81%
2015–16 Oct–Dec 3,781 79% 81%
2015–16 Jul–Sep 3,812 79% 80%
2014–15 Apr–Jun 3,601 82% 82%
2014–15 Jan–Mar 3,911 84% 82%
2014–15 Oct–Dec 3,763 84% 82%
2014–15 Jul–Sep 3,681 83% 79%
2013–14 Apr–Jun 3,304 83% 82%
2013–14 Jan–Mar 3,337 84% 81%
2013–14 Oct–Dec 3,605 83% 81%
2013–14 Jul–Sep 3,295 82% 79%
2012–13 Apr–Jun 3,057 78% 79%
2012–13 Jan–Mar 2,982 76% 78%
2012–13 Oct–Dec 3,351 73% 78%
2012–13 Jul–Sep 2,985 70% 75%
2011–12 Apr–Jun 3,072 71% 76%
2011–12 Jan–Mar 3,035 76% 76%
2011–12 Oct–Dec 2,797 72% 76%
2011–12 Jul–Sep 2,885 59% 74%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 91% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 91%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 5,998 91% 91%
2016–17 6,802 93% 91%
2015–16 6,964 94% 93%
2014–15 7,065 95% 93%
2013–14 6,011 95% 92%
2012–13 4,210 89% 90%
2011–12 3,817 86% 88%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,383 91% 92%
2017–18 Jan–Mar 1,440 89% 91%
2017–18 Oct–Dec 1,542 92% 92%
2017–18 Jul–Sep 1,633 91% 89%
2016–17 Apr–Jun 1,768 95% 91%
2016–17 Jan–Mar 1,654 94% 90%
2016–17 Oct–Dec 1,681 93% 92%
2016–17 Jul–Sep 1,699 92% 92%
2015–16 Apr–Jun 1,741 94% 93%
2015–16 Jan–Mar 1,734 94% 93%
2015–16 Oct–Dec 1,878 95% 93%
2015–16 Jul–Sep 1,611 95% 92%
2014–15 Apr–Jun 1,611 95% 93%
2014–15 Jan–Mar 1,879 95% 94%
2014–15 Oct–Dec 1,975 94% 94%
2014–15 Jul–Sep 1,600 95% 92%
2013–14 Apr–Jun 1,520 95% 93%
2013–14 Jan–Mar 1,650 96% 93%
2013–14 Oct–Dec 1,569 95% 92%
2013–14 Jul–Sep 1,272 95% 91%
2012–13 Apr–Jun 1,210 89% 92%
2012–13 Jan–Mar 1,119 89% 91%
2012–13 Oct–Dec 1,108 89% 91%
2012–13 Jul–Sep 773 88% 87%
2011–12 Apr–Jun 970 88% 89%
2011–12 Jan–Mar 1,038 90% 89%
2011–12 Oct–Dec 967 86% 89%
2011–12 Jul–Sep 842 79% 87%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 43% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 40%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 13,904 43% 40%
2016–17 13,481 47% 41%
2015–16 12,627 45% 41%
2014–15 12,811 49% 41%
2013–14 12,698 48% 38%
2012–13 11,299 23% 32%
2011–12 11,518 12% 26%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 3,473 42% 40%
2017–18 Jan–Mar 3,495 43% 40%
2017–18 Oct–Dec 3,378 45% 42%
2017–18 Jul–Sep 3,558 42% 37%
2016–17 Apr–Jun 3,299 47% 41%
2016–17 Jan–Mar 3,420 51% 42%
2016–17 Oct–Dec 3,476 46% 41%
2016–17 Jul–Sep 3,286 44% 39%
2015–16 Apr–Jun 3,186 47% 42%
2015–16 Jan–Mar 3,141 44% 42%
2015–16 Oct–Dec 3,162 46% 42%
2015–16 Jul–Sep 3,138 44% 39%
2014–15 Apr–Jun 3,214 48% 43%
2014–15 Jan–Mar 3,233 53% 43%
2014–15 Oct–Dec 3,163 53% 43%
2014–15 Jul–Sep 3,201 43% 35%
2013–14 Apr–Jun 3,142 48% 39%
2013–14 Jan–Mar 3,186 52% 40%
2013–14 Oct–Dec 3,290 50% 38%
2013–14 Jul–Sep 3,080 43% 34%
2012–13 Apr–Jun 2,918 35% 34%
2012–13 Jan–Mar 2,716 27% 35%
2012–13 Oct–Dec 2,716 17% 33%
2012–13 Jul–Sep 2,949 12% 27%
2011–12 Apr–Jun 2,954 13% 26%
2011–12 Jan–Mar 2,841 17% 27%
2011–12 Oct–Dec 2,804 13% 27%
2011–12 Jul–Sep 2,919 7% 23%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 84% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 82%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 26,608 84% 82%
2016–17 25,458 87% 82%
2015–16 24,609 88% 84%
2014–15 24,457 92% 85%
2013–14 23,333 90% 84%
2012–13 23,308 79% 81%
2011–12 22,181 77% 80%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 6,250 85% 82%
2017–18 Jan–Mar 6,516 82% 83%
2017–18 Oct–Dec 6,883 85% 83%
2017–18 Jul–Sep 6,959 83% 81%
2016–17 Apr–Jun 6,297 88% 82%
2016–17 Jan–Mar 6,411 88% 83%
2016–17 Oct–Dec 6,572 87% 83%
2016–17 Jul–Sep 6,178 85% 82%
2015–16 Apr–Jun 5,961 88% 84%
2015–16 Jan–Mar 6,300 88% 84%
2015–16 Oct–Dec 6,206 89% 85%
2015–16 Jul–Sep 6,142 88% 83%
2014–15 Apr–Jun 5,828 91% 86%
2014–15 Jan–Mar 6,354 92% 86%
2014–15 Oct–Dec 6,350 91% 86%
2014–15 Jul–Sep 5,925 91% 83%
2013–14 Apr–Jun 5,541 91% 85%
2013–14 Jan–Mar 5,787 91% 84%
2013–14 Oct–Dec 6,120 90% 84%
2013–14 Jul–Sep 5,885 88% 83%
2012–13 Apr–Jun 5,576 82% 83%
2012–13 Jan–Mar 5,825 79% 82%
2012–13 Oct–Dec 6,254 78% 82%
2012–13 Jul–Sep 5,653 77% 79%
2011–12 Apr–Jun 5,641 78% 81%
2011–12 Jan–Mar 5,627 83% 81%
2011–12 Oct–Dec 5,624 79% 81%
2011–12 Jul–Sep 5,289 68% 79%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 2 hours 58 minutes. The length of time until most patients (90%) had departed was 7 hours 51 minutes, compared to its national peer group performance of 7 hours 50 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 40,513 2hrs58mins 7hrs51mins 7hrs50mins
2016–17 38,941 2hrs49mins 7hrs21mins 7hrs35mins
2015–16 37,258 2hrs47mins 7hrs26mins 7hrs27mins
2014–15 37,273 2hrs35mins 6hrs46mins 7hrs17mins
2013–14 36,034 2hrs33mins 6hrs46mins 7hrs33mins
2012–13 34,630 3hrs14mins 10hrs16mins 8hrs7mins
2011–12 33,789 3hrs33mins 12hrs28mins 8hrs40mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 9,723 2hrs51mins 8hrs19mins 7hrs52mins
2017–18 Jan–Mar 10,011 3hrs3mins 7hrs53mins 7hrs44mins
2017–18 Oct–Dec 10,261 2hrs51mins 7hrs19mins 7hrs29mins
2017–18 Jul–Sep 10,518 3hrs4mins 7hrs58mins 8hrs20mins
2016–17 Apr–Jun 9,596 2hrs38mins 7hrs18mins 7hrs36mins
2016–17 Jan–Mar 9,831 2hrs44mins 6hrs59mins 7hrs25mins
2016–17 Oct–Dec 10,050 2hrs54mins 7hrs22mins 7hrs28mins
2016–17 Jul–Sep 9,464 3hrs0mins 7hrs46mins 7hrs52mins
2015–16 Apr–Jun 9,148 2hrs47mins 7hrs34mins 7hrs27mins
2015–16 Jan–Mar 9,459 2hrs46mins 7hrs31mins 7hrs19mins
2015–16 Oct–Dec 9,371 2hrs45mins 7hrs24mins 7hrs14mins
2015–16 Jul–Sep 9,280 2hrs51mins 7hrs22mins 7hrs50mins
2014–15 Apr–Jun 9,045 2hrs45mins 6hrs44mins 7hrs14mins
2014–15 Jan–Mar 9,589 2hrs32mins 6hrs8mins 7hrs0mins
2014–15 Oct–Dec 9,513 2hrs32mins 6hrs22mins 6hrs58mins
2014–15 Jul–Sep 9,126 2hrs34mins 8hrs16mins 7hrs59mins
2013–14 Apr–Jun 8,683 2hrs34mins 7hrs3mins 7hrs25mins
2013–14 Jan–Mar 8,973 2hrs26mins 6hrs25mins 7hrs17mins
2013–14 Oct–Dec 9,412 2hrs31mins 6hrs31mins 7hrs28mins
2013–14 Jul–Sep 8,966 2hrs41mins 7hrs5mins 8hrs1min
2012–13 Apr–Jun 8,504 2hrs59mins 8hrs20mins 7hrs53mins
2012–13 Jan–Mar 8,544 3hrs4mins 9hrs37mins 7hrs47mins
2012–13 Oct–Dec 8,971 3hrs16mins 10hrs12mins 7hrs54mins
2012–13 Jul–Sep 8,611 3hrs38mins 13hrs42mins 8hrs58mins
2011–12 Apr–Jun 8,601 3hrs30mins 11hrs8mins 8hrs23mins
2011–12 Jan–Mar 8,479 3hrs7mins 9hrs52mins 8hrs18mins
2011–12 Oct–Dec 8,442 3hrs24mins 12hrs2mins 8hrs32mins
2011–12 Jul–Sep 8,267 4hrs23mins 18hrs26mins 9hrs29mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 4 hours 42 minutes. The length of time until most patients (90%) had departed was 13 hours 54 minutes, compared to its national peer group performance of 13 hours 48 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 13,904 4hrs42mins 13hrs54mins 13hrs48mins
2016–17 13,481 4hrs23mins 12hrs9mins 12hrs50mins
2015–16 12,627 4hrs36mins 12hrs25mins 13hrs0mins
2014–15 12,811 4hrs11mins 11hrs4mins 13hrs15mins
2013–14 12,698 4hrs11mins 10hrs20mins 14hrs15mins
2012–13 11,299 6hrs47mins 17hrs55mins 15hrs22mins
2011–12 11,518 8hrs19mins 21hrs16mins 16hrs22mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 3,473 4hrs47mins 16hrs0mins 13hrs43mins
2017–18 Jan–Mar 3,495 4hrs42mins 13hrs24mins 12hrs56mins
2017–18 Oct–Dec 3,378 4hrs31mins 12hrs6mins 12hrs39mins
2017–18 Jul–Sep 3,558 4hrs50mins 14hrs9mins 15hrs55mins
2016–17 Apr–Jun 3,299 4hrs21mins 12hrs59mins 13hrs9mins
2016–17 Jan–Mar 3,420 3hrs58mins 11hrs35mins 12hrs15mins
2016–17 Oct–Dec 3,476 4hrs31mins 11hrs44mins 12hrs15mins
2016–17 Jul–Sep 3,286 4hrs41mins 12hrs46mins 13hrs41mins
2015–16 Apr–Jun 3,186 4hrs30mins 12hrs20mins 12hrs41mins
2015–16 Jan–Mar 3,141 4hrs40mins 13hrs3mins 12hrs23mins
2015–16 Oct–Dec 3,162 4hrs30mins 12hrs8mins 12hrs17mins
2015–16 Jul–Sep 3,138 4hrs40mins 12hrs9mins 14hrs46mins
2014–15 Apr–Jun 3,214 4hrs24mins 10hrs5mins 12hrs59mins
2014–15 Jan–Mar 3,233 3hrs57mins 9hrs30mins 12hrs14mins
2014–15 Oct–Dec 3,163 3hrs56mins 9hrs41mins 12hrs10mins
2014–15 Jul–Sep 3,201 4hrs54mins 15hrs32mins 15hrs45mins
2013–14 Apr–Jun 3,142 4hrs14mins 12hrs9mins 13hrs54mins
2013–14 Jan–Mar 3,186 3hrs56mins 9hrs37mins 13hrs9mins
2013–14 Oct–Dec 3,290 3hrs59mins 9hrs15mins 13hrs50mins
2013–14 Jul–Sep 3,080 4hrs38mins 10hrs43mins 16hrs7mins
2012–13 Apr–Jun 2,918 5hrs16mins 13hrs17mins 14hrs38mins
2012–13 Jan–Mar 2,716 6hrs16mins 16hrs9mins 14hrs11mins
2012–13 Oct–Dec 2,716 7hrs17mins 16hrs49mins 14hrs24mins
2012–13 Jul–Sep 2,949 8hrs45mins 22hrs19mins 18hrs1min
2011–12 Apr–Jun 2,954 7hrs43mins 17hrs52mins 15hrs30mins
2011–12 Jan–Mar 2,841 7hrs15mins 16hrs34mins 15hrs17mins
2011–12 Oct–Dec 2,804 8hrs12mins 20hrs23mins 15hrs42mins
2011–12 Jul–Sep 2,919 11hrs9mins 28hrs1min 18hrs54mins

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 2 hours 21 minutes. The length of time until most patients (90%) had departed was 4 hours 54 minutes, compared to its national peer group performance of 5 hours 6 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 26,608 2hrs21mins 4hrs54mins 5hrs6mins
2016–17 25,458 2hrs11mins 4hrs34mins 5hrs5mins
2015–16 24,609 2hrs7mins 4hrs26mins 4hrs56mins
2014–15 24,457 1hr54mins 3hrs53mins 4hrs45mins
2013–14 23,333 1hr51mins 4hrs2mins 4hrs55mins
2012–13 23,308 2hrs17mins 5hrs32mins 5hrs17mins
2011–12 22,181 2hrs24mins 5hrs30mins 5hrs21mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 6,250 2hrs12mins 4hrs47mins 5hrs5mins
2017–18 Jan–Mar 6,516 2hrs27mins 5hrs2mins 5hrs6mins
2017–18 Oct–Dec 6,883 2hrs18mins 4hrs47mins 4hrs58mins
2017–18 Jul–Sep 6,959 2hrs28mins 5hrs0mins 5hrs16mins
2016–17 Apr–Jun 6,297 2hrs3mins 4hrs20mins 5hrs4mins
2016–17 Jan–Mar 6,411 2hrs7mins 4hrs26mins 5hrs2mins
2016–17 Oct–Dec 6,572 2hrs16mins 4hrs36mins 5hrs4mins
2016–17 Jul–Sep 6,178 2hrs23mins 4hrs49mins 5hrs11mins
2015–16 Apr–Jun 5,961 2hrs6mins 4hrs29mins 4hrs56mins
2015–16 Jan–Mar 6,300 2hrs8mins 4hrs27mins 4hrs55mins
2015–16 Oct–Dec 6,206 2hrs6mins 4hrs21mins 4hrs51mins
2015–16 Jul–Sep 6,142 2hrs9mins 4hrs26mins 5hrs2mins
2014–15 Apr–Jun 5,828 1hr59mins 3hrs56mins 4hrs37mins
2014–15 Jan–Mar 6,354 1hr54mins 3hrs51mins 4hrs38mins
2014–15 Oct–Dec 6,350 1hr54mins 3hrs55mins 4hrs40mins
2014–15 Jul–Sep 5,925 1hr50mins 3hrs53mins 5hrs3mins
2013–14 Apr–Jun 5,541 1hr50mins 3hrs57mins 4hrs48mins
2013–14 Jan–Mar 5,787 1hr46mins 3hrs53mins 4hrs51mins
2013–14 Oct–Dec 6,120 1hr52mins 4hrs3mins 4hrs55mins
2013–14 Jul–Sep 5,885 1hr54mins 4hrs22mins 5hrs6mins
2012–13 Apr–Jun 5,576 2hrs6mins 5hrs19mins 5hrs4mins
2012–13 Jan–Mar 5,825 2hrs14mins 5hrs32mins 5hrs11mins
2012–13 Oct–Dec 6,254 2hrs19mins 5hrs40mins 5hrs12mins
2012–13 Jul–Sep 5,653 2hrs30mins 5hrs34mins 5hrs37mins
2011–12 Apr–Jun 5,641 2hrs21mins 5hrs23mins 5hrs19mins
2011–12 Jan–Mar 5,627 2hrs9mins 4hrs56mins 5hrs13mins
2011–12 Oct–Dec 5,624 2hrs19mins 5hrs14mins 5hrs21mins
2011–12 Jul–Sep 5,289 2hrs50mins 6hrs15mins 5hrs32mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 40,513 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 40,513
2016–17 38,941
2015–16 37,258
2014–15 37,273
2013–14 36,034
2012–13 34,630
2011–12 33,789
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 9,723
2017–18 Jan–Mar 10,011
2017–18 Oct–Dec 10,261
2017–18 Jul–Sep 10,518
2016–17 Apr–Jun 9,596
2016–17 Jan–Mar 9,831
2016–17 Oct–Dec 10,050
2016–17 Jul–Sep 9,464
2015–16 Apr–Jun 9,148
2015–16 Jan–Mar 9,459
2015–16 Oct–Dec 9,371
2015–16 Jul–Sep 9,280
2014–15 Apr–Jun 9,045
2014–15 Jan–Mar 9,589
2014–15 Oct–Dec 9,513
2014–15 Jul–Sep 9,126
2013–14 Apr–Jun 8,683
2013–14 Jan–Mar 8,973
2013–14 Oct–Dec 9,412
2013–14 Jul–Sep 8,966
2012–13 Apr–Jun 8,504
2012–13 Jan–Mar 8,544
2012–13 Oct–Dec 8,971
2012–13 Jul–Sep 8,611
2011–12 Apr–Jun 8,601
2011–12 Jan–Mar 8,479
2011–12 Oct–Dec 8,442
2011–12 Jul–Sep 8,267

Resuscitation presentations (require treatment immediately)

In 2017–18, 301 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 301
2016–17 238
2015–16 262
2014–15 272
2013–14 271
2012–13 236
2011–12 256
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 76
2017–18 Jan–Mar 82
2017–18 Oct–Dec 79
2017–18 Jul–Sep 64
2016–17 Apr–Jun 65
2016–17 Jan–Mar 57
2016–17 Oct–Dec 52
2016–17 Jul–Sep 64
2015–16 Apr–Jun 73
2015–16 Jan–Mar 60
2015–16 Oct–Dec 71
2015–16 Jul–Sep 58
2014–15 Apr–Jun 74
2014–15 Jan–Mar 64
2014–15 Oct–Dec 65
2014–15 Jul–Sep 69
2013–14 Apr–Jun 79
2013–14 Jan–Mar 69
2013–14 Oct–Dec 72
2013–14 Jul–Sep 51
2012–13 Apr–Jun 62
2012–13 Jan–Mar 62
2012–13 Oct–Dec 52
2012–13 Jul–Sep 60
2011–12 Apr–Jun 67
2011–12 Jan–Mar 57
2011–12 Oct–Dec 69
2011–12 Jul–Sep 63

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 4,519 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 4,519
2016–17 4,126
2015–16 3,676
2014–15 3,331
2013–14 3,449
2012–13 3,562
2011–12 3,744
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 1,144
2017–18 Jan–Mar 1,135
2017–18 Oct–Dec 1,105
2017–18 Jul–Sep 1,135
2016–17 Apr–Jun 1,040
2016–17 Jan–Mar 1,045
2016–17 Oct–Dec 1,030
2016–17 Jul–Sep 1,011
2015–16 Apr–Jun 987
2015–16 Jan–Mar 1,026
2015–16 Oct–Dec 845
2015–16 Jul–Sep 818
2014–15 Apr–Jun 843
2014–15 Jan–Mar 881
2014–15 Oct–Dec 757
2014–15 Jul–Sep 850
2013–14 Apr–Jun 822
2013–14 Jan–Mar 864
2013–14 Oct–Dec 899
2013–14 Jul–Sep 864
2012–13 Apr–Jun 936
2012–13 Jan–Mar 850
2012–13 Oct–Dec 831
2012–13 Jul–Sep 945
2011–12 Apr–Jun 894
2011–12 Jan–Mar 887
2011–12 Oct–Dec 944
2011–12 Jul–Sep 1,019

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 13,384 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 13,384
2016–17 12,525
2015–16 11,424
2014–15 11,626
2013–14 12,742
2012–13 14,240
2011–12 14,183
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 3,236
2017–18 Jan–Mar 3,386
2017–18 Oct–Dec 3,279
2017–18 Jul–Sep 3,483
2016–17 Apr–Jun 3,045
2016–17 Jan–Mar 3,175
2016–17 Oct–Dec 3,215
2016–17 Jul–Sep 3,090
2015–16 Apr–Jun 2,805
2015–16 Jan–Mar 2,847
2015–16 Oct–Dec 2,791
2015–16 Jul–Sep 2,981
2014–15 Apr–Jun 2,910
2014–15 Jan–Mar 2,847
2014–15 Oct–Dec 2,949
2014–15 Jul–Sep 2,920
2013–14 Apr–Jun 2,955
2013–14 Jan–Mar 3,048
2013–14 Oct–Dec 3,259
2013–14 Jul–Sep 3,480
2012–13 Apr–Jun 3,237
2012–13 Jan–Mar 3,529
2012–13 Oct–Dec 3,629
2012–13 Jul–Sep 3,845
2011–12 Apr–Jun 3,598
2011–12 Jan–Mar 3,462
2011–12 Oct–Dec 3,665
2011–12 Jul–Sep 3,458

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 16,310 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 16,310
2016–17 15,246
2015–16 14,924
2014–15 14,956
2013–14 13,541
2012–13 12,375
2011–12 11,789
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 3,884
2017–18 Jan–Mar 3,968
2017–18 Oct–Dec 4,255
2017–18 Jul–Sep 4,203
2016–17 Apr–Jun 3,678
2016–17 Jan–Mar 3,897
2016–17 Oct–Dec 4,072
2016–17 Jul–Sep 3,599
2015–16 Apr–Jun 3,539
2015–16 Jan–Mar 3,792
2015–16 Oct–Dec 3,781
2015–16 Jul–Sep 3,812
2014–15 Apr–Jun 3,601
2014–15 Jan–Mar 3,911
2014–15 Oct–Dec 3,763
2014–15 Jul–Sep 3,681
2013–14 Apr–Jun 3,304
2013–14 Jan–Mar 3,337
2013–14 Oct–Dec 3,605
2013–14 Jul–Sep 3,295
2012–13 Apr–Jun 3,057
2012–13 Jan–Mar 2,982
2012–13 Oct–Dec 3,351
2012–13 Jul–Sep 2,985
2011–12 Apr–Jun 3,072
2011–12 Jan–Mar 3,035
2011–12 Oct–Dec 2,797
2011–12 Jul–Sep 2,885

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 5,998 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 5,998
2016–17 6,802
2015–16 6,964
2014–15 7,065
2013–14 6,011
2012–13 4,210
2011–12 3,817
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 1,383
2017–18 Jan–Mar 1,440
2017–18 Oct–Dec 1,542
2017–18 Jul–Sep 1,633
2016–17 Apr–Jun 1,768
2016–17 Jan–Mar 1,654
2016–17 Oct–Dec 1,681
2016–17 Jul–Sep 1,699
2015–16 Apr–Jun 1,741
2015–16 Jan–Mar 1,734
2015–16 Oct–Dec 1,878
2015–16 Jul–Sep 1,611
2014–15 Apr–Jun 1,611
2014–15 Jan–Mar 1,879
2014–15 Oct–Dec 1,975
2014–15 Jul–Sep 1,600
2013–14 Apr–Jun 1,520
2013–14 Jan–Mar 1,650
2013–14 Oct–Dec 1,569
2013–14 Jul–Sep 1,272
2012–13 Apr–Jun 1,210
2012–13 Jan–Mar 1,119
2012–13 Oct–Dec 1,108
2012–13 Jul–Sep 773
2011–12 Apr–Jun 970
2011–12 Jan–Mar 1,038
2011–12 Oct–Dec 967
2011–12 Jul–Sep 842