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Fewer than 50 beds
This hospital has an emergency department
This is a public hospital

Urbenville Multi Purpose Service

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In all years reported data did not meet the criteria to calculate this indicator.

Year Number of patients Patients treated immediately Peer group average
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 <5 NP Not peered
2016–17 <5 NP Not peered
2015–16 <5 NP Not peered
2014–15 <5 NP Not peered
2013–14 <5 NP Not peered

NP Reported data did not meet the criteria to calculate this indicator.

- There were no patients reported for this indicator in this time period.

NP Reported data did not meet the criteria to calculate this indicator.

Year Quarter Number of patients Patients treated immediately Peer group average
- There were no patients reported for this indicator in this time period.
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 Apr–Jun 0 - Not peered
2017–18 Jan–Mar <5 NP Not peered
2017–18 Oct–Dec 0 - Not peered
2017–18 Jul–Sep <5 NP Not peered
2016–17 Apr–Jun 0 - Not peered
2016–17 Jan–Mar 0 - Not peered
2016–17 Oct–Dec 0 - Not peered
2016–17 Jul–Sep <5 NP Not peered
2015–16 Apr–Jun 0 - Not peered
2015–16 Jan–Mar 0 - Not peered
2015–16 Oct–Dec 0 - Not peered
2015–16 Jul–Sep <5 NP Not peered
2014–15 Apr–Jun <5 NP Not peered
2014–15 Jan–Mar 0 - Not peered
2014–15 Oct–Dec 0 - Not peered
2014–15 Jul–Sep <5 NP Not peered
2013–14 Apr–Jun 0 - Not peered
2013–14 Jan–Mar 0 - Not peered
2013–14 Oct–Dec <5 NP Not peered
2013–14 Jul–Sep 0 - Not peered

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 87% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital.

Year Number of patients Patients treated within 10 minutes Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 78 87% Not peered
2016–17 73 75% Not peered
2015–16 84 67% Not peered
2014–15 44 77% Not peered
2013–14 62 NP† Not peered

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP Reported data did not meet the criteria to calculate this indicator.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 10 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP Reported data did not meet the criteria to calculate this indicator.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 17 100% Not peered
2017–18 Jan–Mar 22 77% Not peered
2017–18 Oct–Dec 15 80% Not peered
2017–18 Jul–Sep 24 92% Not peered
2016–17 Apr–Jun 11 91% Not peered
2016–17 Jan–Mar 24 75% Not peered
2016–17 Oct–Dec 17 69%* Not peered
2016–17 Jul–Sep 21 71% Not peered
2015–16 Apr–Jun 29 59% Not peered
2015–16 Jan–Mar 10 70% Not peered
2015–16 Oct–Dec 30 77% Not peered
2015–16 Jul–Sep 15 60% Not peered
2014–15 Apr–Jun 7 NP Not peered
2014–15 Jan–Mar 5 NP Not peered
2014–15 Oct–Dec 15 67% Not peered
2014–15 Jul–Sep 17 82% Not peered
2013–14 Apr–Jun 12 75% Not peered
2013–14 Jan–Mar 13 NP† Not peered
2013–14 Oct–Dec 25 63% Not peered
2013–14 Jul–Sep 12 NP† Not peered

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 88% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital.

Year Number of patients Patients treated within 30 minutes Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 203 88% Not peered
2016–17 189 75% Not peered
2015–16 165 85% Not peered
2014–15 188 84% Not peered
2013–14 172 NP† Not peered

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 30 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 49 86% Not peered
2017–18 Jan–Mar 44 86% Not peered
2017–18 Oct–Dec 56 91% Not peered
2017–18 Jul–Sep 54 87% Not peered
2016–17 Apr–Jun 42 81% Not peered
2016–17 Jan–Mar 49 71% Not peered
2016–17 Oct–Dec 55 68%* Not peered
2016–17 Jul–Sep 43 81% Not peered
2015–16 Apr–Jun 30 80% Not peered
2015–16 Jan–Mar 33 94% Not peered
2015–16 Oct–Dec 47 87% Not peered
2015–16 Jul–Sep 55 80% Not peered
2014–15 Apr–Jun 31 74% Not peered
2014–15 Jan–Mar 47 91% Not peered
2014–15 Oct–Dec 45 82% Not peered
2014–15 Jul–Sep 65 85% Not peered
2013–14 Apr–Jun 46 75% Not peered
2013–14 Jan–Mar 40 NP† Not peered
2013–14 Oct–Dec 50 NP† Not peered
2013–14 Jul–Sep 36 NP† Not peered

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 96% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital.

Year Number of patients Patients treated within 60 minutes Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 154 96% Not peered
2016–17 152 94% Not peered
2015–16 149 92% Not peered
2014–15 193 91% Not peered
2013–14 259 NP† Not peered

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 60 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 26 100% Not peered
2017–18 Jan–Mar 48 96% Not peered
2017–18 Oct–Dec 34 97% Not peered
2017–18 Jul–Sep 46 93% Not peered
2016–17 Apr–Jun 31 90% Not peered
2016–17 Jan–Mar 49 94% Not peered
2016–17 Oct–Dec 37 92% Not peered
2016–17 Jul–Sep 35 100% Not peered
2015–16 Apr–Jun 39 90% Not peered
2015–16 Jan–Mar 34 94%* Not peered
2015–16 Oct–Dec 33 94% Not peered
2015–16 Jul–Sep 43 93% Not peered
2014–15 Apr–Jun 37 86% Not peered
2014–15 Jan–Mar 41 95% Not peered
2014–15 Oct–Dec 65 93%* Not peered
2014–15 Jul–Sep 50 88% Not peered
2013–14 Apr–Jun 58 NP† Not peered
2013–14 Jan–Mar 85 NP† Not peered
2013–14 Oct–Dec 68 NP† Not peered
2013–14 Jul–Sep 48 NP† Not peered

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2017–18, 100% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital.

Year Number of patients Patients treated within 120 minutes Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 129 100% Not peered
2016–17 99 94% Not peered
2015–16 77 99% Not peered
2014–15 236 98% Not peered
2013–14 303 NP† Not peered

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 120 minutes Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 52 100% Not peered
2017–18 Jan–Mar 37 100% Not peered
2017–18 Oct–Dec 28 100% Not peered
2017–18 Jul–Sep 12 100% Not peered
2016–17 Apr–Jun 40 95% Not peered
2016–17 Jan–Mar 20 95% Not peered
2016–17 Oct–Dec 14 NP† Not peered
2016–17 Jul–Sep 25 88% Not peered
2015–16 Apr–Jun 11 100% Not peered
2015–16 Jan–Mar 20 100% Not peered
2015–16 Oct–Dec 19 100% Not peered
2015–16 Jul–Sep 27 96%* Not peered
2014–15 Apr–Jun 40 97%* Not peered
2014–15 Jan–Mar 73 100% Not peered
2014–15 Oct–Dec 75 96% Not peered
2014–15 Jul–Sep 48 100% Not peered
2013–14 Apr–Jun 79 NP† Not peered
2013–14 Jan–Mar 82 NP† Not peered
2013–14 Oct–Dec 83 NP† Not peered
2013–14 Jul–Sep 59 NP† Not peered

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 96% of all patients departed this hospital's emergency department within four hours of arrival.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 1,066 96% Not peered
2016–17 903 95% Not peered
2015–16 699 90%* Not peered
2014–15 842 92% Not peered
2013–14 1,002 91%* Not peered

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 293 97% Not peered
2017–18 Jan–Mar 293 97% Not peered
2017–18 Oct–Dec 227 95% Not peered
2017–18 Jul–Sep 253 94%* Not peered
2016–17 Apr–Jun 236 96% Not peered
2016–17 Jan–Mar 249 97% Not peered
2016–17 Oct–Dec 199 93% Not peered
2016–17 Jul–Sep 219 92% Not peered
2015–16 Apr–Jun 153 83%* Not peered
2015–16 Jan–Mar 179 NP† Not peered
2015–16 Oct–Dec 175 94% Not peered
2015–16 Jul–Sep 192 90% Not peered
2014–15 Apr–Jun 171 93% Not peered
2014–15 Jan–Mar 220 94% Not peered
2014–15 Oct–Dec 240 94% Not peered
2014–15 Jul–Sep 211 87% Not peered
2013–14 Apr–Jun 236 91% Not peered
2013–14 Jan–Mar 275 89%* Not peered
2013–14 Oct–Dec 291 92% Not peered
2013–14 Jul–Sep 200 89%* Not peered

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In all years reported data did not meet the criteria to calculate this indicator.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 <5 NP Not peered
2016–17 <5 NP Not peered
2015–16 <5 NP Not peered
2014–15 <5 NP Not peered
2013–14 <5 NP Not peered

NP Reported data did not meet the criteria to calculate this indicator.

- There were no patients reported for this indicator in this time period.

NP Reported data did not meet the criteria to calculate this indicator.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
- There were no patients reported for this indicator in this time period.
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 Apr–Jun 0 - Not peered
2017–18 Jan–Mar <5 NP Not peered
2017–18 Oct–Dec 0 - Not peered
2017–18 Jul–Sep <5 NP Not peered
2016–17 Apr–Jun 0 - Not peered
2016–17 Jan–Mar 0 - Not peered
2016–17 Oct–Dec 0 - Not peered
2016–17 Jul–Sep <5 NP Not peered
2015–16 Apr–Jun 0 - Not peered
2015–16 Jan–Mar 0 - Not peered
2015–16 Oct–Dec 0 - Not peered
2015–16 Jul–Sep <5 NP Not peered
2014–15 Apr–Jun <5 NP Not peered
2014–15 Jan–Mar 0 - Not peered
2014–15 Oct–Dec 0 - Not peered
2014–15 Jul–Sep <5 NP Not peered
2013–14 Apr–Jun 0 - Not peered
2013–14 Jan–Mar 0 - Not peered
2013–14 Oct–Dec <5 NP Not peered
2013–14 Jul–Sep 0 - Not peered

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 81% of emergency patients departed this hospital's emergency department within four hours of arrival.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 83 81% Not peered
2016–17 83 88% Not peered
2015–16 84 79% Not peered
2014–15 45 82% Not peered
2013–14 62 79% Not peered

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP Reported data did not meet the criteria to calculate this indicator.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 Apr–Jun 17 76% Not peered
2017–18 Jan–Mar 23 83% Not peered
2017–18 Oct–Dec 17 82% Not peered
2017–18 Jul–Sep 26 81% Not peered
2016–17 Apr–Jun 15 73% Not peered
2016–17 Jan–Mar 26 96% Not peered
2016–17 Oct–Dec 20 89% Not peered
2016–17 Jul–Sep 22 86% Not peered
2015–16 Apr–Jun 29 66% Not peered
2015–16 Jan–Mar 10 100% Not peered
2015–16 Oct–Dec 30 89%* Not peered
2015–16 Jul–Sep 15 73% Not peered
2014–15 Apr–Jun 7 NP Not peered
2014–15 Jan–Mar 5 NP Not peered
2014–15 Oct–Dec 16 88% Not peered
2014–15 Jul–Sep 17 71% Not peered
2013–14 Apr–Jun 12 75% Not peered
2013–14 Jan–Mar 13 85% Not peered
2013–14 Oct–Dec 25 80% Not peered
2013–14 Jul–Sep 12 75% Not peered

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 92% of urgent patients departed this hospital's emergency department within four hours of arrival.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 226 92% Not peered
2016–17 239 93% Not peered
2015–16 168 86% Not peered
2014–15 193 86% Not peered
2013–14 173 85% Not peered

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 52 92% Not peered
2017–18 Jan–Mar 50 94% Not peered
2017–18 Oct–Dec 61 90% Not peered
2017–18 Jul–Sep 63 94% Not peered
2016–17 Apr–Jun 52 98% Not peered
2016–17 Jan–Mar 67 94% Not peered
2016–17 Oct–Dec 62 92% Not peered
2016–17 Jul–Sep 58 89% Not peered
2015–16 Apr–Jun 31 77% Not peered
2015–16 Jan–Mar 34 NP† Not peered
2015–16 Oct–Dec 47 89% Not peered
2015–16 Jul–Sep 56 87% Not peered
2014–15 Apr–Jun 32 91% Not peered
2014–15 Jan–Mar 49 92% Not peered
2014–15 Oct–Dec 45 84% Not peered
2014–15 Jul–Sep 67 82% Not peered
2013–14 Apr–Jun 46 84% Not peered
2013–14 Jan–Mar 40 77% Not peered
2013–14 Oct–Dec 51 90% Not peered
2013–14 Jul–Sep 36 88%* Not peered

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 98% of semi-urgent patients departed this hospital's emergency department within four hours of arrival.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 189 98% Not peered
2016–17 227 96% Not peered
2015–16 169 90%* Not peered
2014–15 212 91% Not peered
2013–14 271 91%* Not peered

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 30 100% Not peered
2017–18 Jan–Mar 52 98% Not peered
2017–18 Oct–Dec 43 100% Not peered
2017–18 Jul–Sep 64 95%* Not peered
2016–17 Apr–Jun 46 91%* Not peered
2016–17 Jan–Mar 61 100% Not peered
2016–17 Oct–Dec 62 97% Not peered
2016–17 Jul–Sep 58 95% Not peered
2015–16 Apr–Jun 45 NP† Not peered
2015–16 Jan–Mar 43 NP† Not peered
2015–16 Oct–Dec 36 97%* Not peered
2015–16 Jul–Sep 45 84% Not peered
2014–15 Apr–Jun 45 86% Not peered
2014–15 Jan–Mar 46 87% Not peered
2014–15 Oct–Dec 67 97% Not peered
2014–15 Jul–Sep 54 90%* Not peered
2013–14 Apr–Jun 63 87% Not peered
2013–14 Jan–Mar 87 94%* Not peered
2013–14 Oct–Dec 71 94% Not peered
2013–14 Jul–Sep 50 86% Not peered

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 99%* of non-urgent patients departed this hospital's emergency department within four hours of arrival.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 564 99%* Not peered
2016–17 350 97% Not peered
2015–16 270 98%* Not peered
2014–15 380 97% Not peered
2013–14 471 95%* Not peered

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 194 100% Not peered
2017–18 Jan–Mar 167 100%* Not peered
2017–18 Oct–Dec 105 98% Not peered
2017–18 Jul–Sep 98 97%* Not peered
2016–17 Apr–Jun 123 100% Not peered
2016–17 Jan–Mar 95 98%* Not peered
2016–17 Oct–Dec 53 94%* Not peered
2016–17 Jul–Sep 79 95%* Not peered
2015–16 Apr–Jun 46 98% Not peered
2015–16 Jan–Mar 92 NP† Not peered
2015–16 Oct–Dec 61 98% Not peered
2015–16 Jul–Sep 71 98%* Not peered
2014–15 Apr–Jun 81 97%* Not peered
2014–15 Jan–Mar 120 98% Not peered
2014–15 Oct–Dec 107 98% Not peered
2014–15 Jul–Sep 72 94% Not peered
2013–14 Apr–Jun 108 98% Not peered
2013–14 Jan–Mar 129 92%* Not peered
2013–14 Oct–Dec 134 96%* Not peered
2013–14 Jul–Sep 100 93%* Not peered

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 91%* of admitted patients departed this hospital's emergency department within four hours of arrival.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 114 91%* Not peered
2016–17 107 88% Not peered
2015–16 46 50% Not peered
2014–15 94 65% Not peered
2013–14 52 67% Not peered

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP Reported data did not meet the criteria to calculate this indicator.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 Apr–Jun 24 92% Not peered
2017–18 Jan–Mar 35 97%* Not peered
2017–18 Oct–Dec 20 89% Not peered
2017–18 Jul–Sep 35 84%* Not peered
2016–17 Apr–Jun 24 91% Not peered
2016–17 Jan–Mar 23 95% Not peered
2016–17 Oct–Dec 27 89% Not peered
2016–17 Jul–Sep 33 78% Not peered
2015–16 Apr–Jun 18 33% Not peered
2015–16 Jan–Mar <5 NP Not peered
2015–16 Oct–Dec <5 NP Not peered
2015–16 Jul–Sep 21 57% Not peered
2014–15 Apr–Jun 14 46%* Not peered
2014–15 Jan–Mar 22 64% Not peered
2014–15 Oct–Dec 31 83% Not peered
2014–15 Jul–Sep 27 56% Not peered
2013–14 Apr–Jun 15 73% Not peered
2013–14 Jan–Mar 9 NP Not peered
2013–14 Oct–Dec 17 71% Not peered
2013–14 Jul–Sep 11 73% Not peered

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 97% of discharged patients departed this hospital's emergency department within four hours of arrival.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 944 97% Not peered
2016–17 786 96% Not peered
2015–16 644 94%* Not peered
2014–15 721 97% Not peered
2013–14 882 95%* Not peered

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 268 98% Not peered
2017–18 Jan–Mar 255 97% Not peered
2017–18 Oct–Dec 206 96% Not peered
2017–18 Jul–Sep 215 96% Not peered
2016–17 Apr–Jun 207 97% Not peered
2016–17 Jan–Mar 223 98% Not peered
2016–17 Oct–Dec 170 94% Not peered
2016–17 Jul–Sep 186 94% Not peered
2015–16 Apr–Jun 133 91%* Not peered
2015–16 Jan–Mar 175 NP† Not peered
2015–16 Oct–Dec 171 95% Not peered
2015–16 Jul–Sep 165 94% Not peered
2014–15 Apr–Jun 150 99% Not peered
2014–15 Jan–Mar 194 98% Not peered
2014–15 Oct–Dec 206 97% Not peered
2014–15 Jul–Sep 171 95% Not peered
2013–14 Apr–Jun 198 97% Not peered
2013–14 Jan–Mar 250 95%* Not peered
2013–14 Oct–Dec 261 95% Not peered
2013–14 Jul–Sep 173 92%* Not peered

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 0 hours 42 minutes. The length of time until most patients (90%) had departed was 2 hours 52 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 1,066 0hrs42mins 2hrs52mins Not peered
2016–17 903 0hrs51mins 2hrs58mins Not peered
2015–16 699 0hrs50mins* 3hrs43mins* Not peered
2014–15 842 0hrs50mins 3hrs14mins Not peered
2013–14 1,002 0hrs48mins* 3hrs55mins* Not peered

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 293 0hrs38mins 2hrs28mins Not peered
2017–18 Jan–Mar 293 0hrs37mins 2hrs30mins Not peered
2017–18 Oct–Dec 227 0hrs42mins 3hrs25mins Not peered
2017–18 Jul–Sep 253 0hrs58mins* 3hrs7mins* Not peered
2016–17 Apr–Jun 236 0hrs42mins 2hrs18mins Not peered
2016–17 Jan–Mar 249 0hrs50mins 2hrs49mins Not peered
2016–17 Oct–Dec 199 0hrs58mins 3hrs14mins Not peered
2016–17 Jul–Sep 219 0hrs56mins 3hrs30mins Not peered
2015–16 Apr–Jun 153 1hr0mins* 6hrs45mins* Not peered
2015–16 Jan–Mar 179 NP† NP† Not peered
2015–16 Oct–Dec 175 0hrs55mins 3hrs0mins Not peered
2015–16 Jul–Sep 192 0hrs44mins 4hrs15mins Not peered
2014–15 Apr–Jun 171 0hrs49mins 3hrs6mins Not peered
2014–15 Jan–Mar 220 0hrs43mins 2hrs45mins Not peered
2014–15 Oct–Dec 240 0hrs50mins 3hrs1min Not peered
2014–15 Jul–Sep 211 0hrs53mins 5hrs7mins Not peered
2013–14 Apr–Jun 236 0hrs50mins 3hrs29mins Not peered
2013–14 Jan–Mar 275 0hrs46mins* 4hrs11mins* Not peered
2013–14 Oct–Dec 291 0hrs45mins 3hrs5mins Not peered
2013–14 Jul–Sep 200 0hrs51mins* 4hrs9mins* Not peered

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 1 hour 41 minutes*. The length of time until most patients (90%) had departed was 4 hours 0 minutes*.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 114 1hr41mins* 4hrs0mins* Not peered
2016–17 107 2hrs5mins 4hrs26mins Not peered
2015–16 46 3hrs44mins 26hrs25mins Not peered
2014–15 94 2hrs53mins 9hrs11mins Not peered
2013–14 52 2hrs36mins 13hrs34mins Not peered

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP Reported data did not meet the criteria to calculate this indicator.

Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 Apr–Jun 24 1hr47mins 3hrs29mins Not peered
2017–18 Jan–Mar 35 1hr36mins* 3hrs25mins* Not peered
2017–18 Oct–Dec 20 2hrs6mins 4hrs37mins Not peered
2017–18 Jul–Sep 35 2hrs2mins* 4hrs56mins* Not peered
2016–17 Apr–Jun 24 1hr52mins 3hrs20mins Not peered
2016–17 Jan–Mar 23 1hr25mins 3hrs24mins Not peered
2016–17 Oct–Dec 27 2hrs4mins 8hrs31mins Not peered
2016–17 Jul–Sep 33 2hrs35mins 4hrs37mins Not peered
2015–16 Apr–Jun 18 5hrs40mins 93hrs40mins Not peered
2015–16 Jan–Mar <5 NP NP Not peered
2015–16 Oct–Dec <5 NP NP Not peered
2015–16 Jul–Sep 21 2hrs19mins 16hrs59mins Not peered
2014–15 Apr–Jun 14 4hrs8mins* 24hrs16mins* Not peered
2014–15 Jan–Mar 22 2hrs46mins 7hrs58mins Not peered
2014–15 Oct–Dec 31 2hrs0mins 4hrs43mins Not peered
2014–15 Jul–Sep 27 3hrs10mins 23hrs7mins Not peered
2013–14 Apr–Jun 15 2hrs33mins 10hrs35mins Not peered
2013–14 Jan–Mar 9 NP NP Not peered
2013–14 Oct–Dec 17 2hrs10mins 18hrs39mins Not peered
2013–14 Jul–Sep 11 3hrs17mins 8hrs57mins Not peered

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 0 hours 39 minutes. The length of time until most patients (90%) had departed was 2 hours 24 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 944 0hrs39mins 2hrs24mins Not peered
2016–17 786 0hrs46mins 2hrs36mins Not peered
2015–16 644 0hrs44mins* 2hrs52mins* Not peered
2014–15 721 0hrs42mins 2hrs15mins Not peered
2013–14 882 0hrs42mins* 2hrs27mins* Not peered

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 268 0hrs34mins 1hr56mins Not peered
2017–18 Jan–Mar 255 0hrs35mins 2hrs22mins Not peered
2017–18 Oct–Dec 206 0hrs40mins 2hrs48mins Not peered
2017–18 Jul–Sep 215 0hrs50mins 2hrs24mins Not peered
2016–17 Apr–Jun 207 0hrs38mins 1hr58mins Not peered
2016–17 Jan–Mar 223 0hrs46mins 2hrs43mins Not peered
2016–17 Oct–Dec 170 0hrs56mins 2hrs58mins Not peered
2016–17 Jul–Sep 186 0hrs50mins 2hrs43mins Not peered
2015–16 Apr–Jun 133 0hrs50mins* 3hrs3mins* Not peered
2015–16 Jan–Mar 175 NP† NP† Not peered
2015–16 Oct–Dec 171 0hrs53mins 2hrs46mins Not peered
2015–16 Jul–Sep 165 0hrs38mins 3hrs0mins Not peered
2014–15 Apr–Jun 150 0hrs45mins 2hrs15mins Not peered
2014–15 Jan–Mar 194 0hrs39mins 1hr59mins Not peered
2014–15 Oct–Dec 206 0hrs45mins 2hrs23mins Not peered
2014–15 Jul–Sep 171 0hrs45mins 2hrs9mins Not peered
2013–14 Apr–Jun 198 0hrs43mins 2hrs15mins Not peered
2013–14 Jan–Mar 250 0hrs40mins* 2hrs13mins* Not peered
2013–14 Oct–Dec 261 0hrs40mins 2hrs29mins Not peered
2013–14 Jul–Sep 173 0hrs42mins* 3hrs16mins* Not peered

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 1,066 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 1,066
2016–17 903
2015–16 699
2014–15 842
2013–14 1,002
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 293
2017–18 Jan–Mar 293
2017–18 Oct–Dec 227
2017–18 Jul–Sep 253
2016–17 Apr–Jun 236
2016–17 Jan–Mar 249
2016–17 Oct–Dec 199
2016–17 Jul–Sep 219
2015–16 Apr–Jun 153
2015–16 Jan–Mar 179
2015–16 Oct–Dec 175
2015–16 Jul–Sep 192
2014–15 Apr–Jun 171
2014–15 Jan–Mar 220
2014–15 Oct–Dec 240
2014–15 Jul–Sep 211
2013–14 Apr–Jun 236
2013–14 Jan–Mar 275
2013–14 Oct–Dec 291
2013–14 Jul–Sep 200

Resuscitation presentations (require treatment immediately)

In 2017–18, <5 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 <5
2016–17 <5
2015–16 <5
2014–15 <5
2013–14 <5
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 0
2017–18 Jan–Mar <5
2017–18 Oct–Dec 0
2017–18 Jul–Sep <5
2016–17 Apr–Jun 0
2016–17 Jan–Mar 0
2016–17 Oct–Dec 0
2016–17 Jul–Sep <5
2015–16 Apr–Jun 0
2015–16 Jan–Mar 0
2015–16 Oct–Dec 0
2015–16 Jul–Sep <5
2014–15 Apr–Jun <5
2014–15 Jan–Mar 0
2014–15 Oct–Dec 0
2014–15 Jul–Sep <5
2013–14 Apr–Jun 0
2013–14 Jan–Mar 0
2013–14 Oct–Dec <5
2013–14 Jul–Sep 0

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 83 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 83
2016–17 83
2015–16 84
2014–15 45
2013–14 62
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 17
2017–18 Jan–Mar 23
2017–18 Oct–Dec 17
2017–18 Jul–Sep 26
2016–17 Apr–Jun 15
2016–17 Jan–Mar 26
2016–17 Oct–Dec 20
2016–17 Jul–Sep 22
2015–16 Apr–Jun 29
2015–16 Jan–Mar 10
2015–16 Oct–Dec 30
2015–16 Jul–Sep 15
2014–15 Apr–Jun 7
2014–15 Jan–Mar 5
2014–15 Oct–Dec 16
2014–15 Jul–Sep 17
2013–14 Apr–Jun 12
2013–14 Jan–Mar 13
2013–14 Oct–Dec 25
2013–14 Jul–Sep 12

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 226 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 226
2016–17 239
2015–16 168
2014–15 193
2013–14 173
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 52
2017–18 Jan–Mar 50
2017–18 Oct–Dec 61
2017–18 Jul–Sep 63
2016–17 Apr–Jun 52
2016–17 Jan–Mar 67
2016–17 Oct–Dec 62
2016–17 Jul–Sep 58
2015–16 Apr–Jun 31
2015–16 Jan–Mar 34
2015–16 Oct–Dec 47
2015–16 Jul–Sep 56
2014–15 Apr–Jun 32
2014–15 Jan–Mar 49
2014–15 Oct–Dec 45
2014–15 Jul–Sep 67
2013–14 Apr–Jun 46
2013–14 Jan–Mar 40
2013–14 Oct–Dec 51
2013–14 Jul–Sep 36

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 189 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 189
2016–17 227
2015–16 169
2014–15 212
2013–14 271
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 30
2017–18 Jan–Mar 52
2017–18 Oct–Dec 43
2017–18 Jul–Sep 64
2016–17 Apr–Jun 46
2016–17 Jan–Mar 61
2016–17 Oct–Dec 62
2016–17 Jul–Sep 58
2015–16 Apr–Jun 45
2015–16 Jan–Mar 43
2015–16 Oct–Dec 36
2015–16 Jul–Sep 45
2014–15 Apr–Jun 45
2014–15 Jan–Mar 46
2014–15 Oct–Dec 67
2014–15 Jul–Sep 54
2013–14 Apr–Jun 63
2013–14 Jan–Mar 87
2013–14 Oct–Dec 71
2013–14 Jul–Sep 50

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 564 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 564
2016–17 350
2015–16 270
2014–15 380
2013–14 471
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 194
2017–18 Jan–Mar 167
2017–18 Oct–Dec 105
2017–18 Jul–Sep 98
2016–17 Apr–Jun 123
2016–17 Jan–Mar 95
2016–17 Oct–Dec 53
2016–17 Jul–Sep 79
2015–16 Apr–Jun 46
2015–16 Jan–Mar 92
2015–16 Oct–Dec 61
2015–16 Jul–Sep 71
2014–15 Apr–Jun 81
2014–15 Jan–Mar 120
2014–15 Oct–Dec 107
2014–15 Jul–Sep 72
2013–14 Apr–Jun 108
2013–14 Jan–Mar 129
2013–14 Oct–Dec 134
2013–14 Jul–Sep 100