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Young Hospital

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2017–18, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2017–18 24 100% 100%
2016–17 28 100% 100%
2015–16 22 100% 100%
2014–15 20 100% 100%
2013–14 21 100% 100%

NP Reported data did not meet the criteria to calculate this indicator.

Year Quarter Number of patients Patients treated immediately Peer group average
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 Apr–Jun 7 NP 100%
2017–18 Jan–Mar 8 NP 100%
2017–18 Oct–Dec <5 NP 100%
2017–18 Jul–Sep 5 NP 100%
2016–17 Apr–Jun 5 NP 100%
2016–17 Jan–Mar 8 NP 100%
2016–17 Oct–Dec 5 NP 100%
2016–17 Jul–Sep 10 100% 100%
2015–16 Apr–Jun 5 NP 100%
2015–16 Jan–Mar <5 NP 100%
2015–16 Oct–Dec 7 NP 100%
2015–16 Jul–Sep 6 NP 100%
2014–15 Apr–Jun 7 NP 100%
2014–15 Jan–Mar 6 NP 100%
2014–15 Oct–Dec <5 NP 100%
2014–15 Jul–Sep <5 NP 99%
2013–14 Apr–Jun 5 NP 100%
2013–14 Jan–Mar 5 NP 100%
2013–14 Oct–Dec 7 NP 100%
2013–14 Jul–Sep <5 NP 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 96% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 85%.

Year Number of patients Patients treated within 10 minutes Peer group average
2017–18 716 96% 85%
2016–17 464 83% 86%
2015–16 527 85% 86%
2014–15 724 99% 86%
2013–14 543 84% 85%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2017–18 Apr–Jun 181 85% 86%
2017–18 Jan–Mar 191 99% 86%
2017–18 Oct–Dec 167 100% 84%
2017–18 Jul–Sep 177 99% 83%
2016–17 Apr–Jun 115 70% 86%
2016–17 Jan–Mar 112 84% 86%
2016–17 Oct–Dec 114 85% 86%
2016–17 Jul–Sep 123 90% 87%
2015–16 Apr–Jun 132 84% 86%
2015–16 Jan–Mar 126 86% 85%
2015–16 Oct–Dec 137 94% 86%
2015–16 Jul–Sep 132 76% 85%
2014–15 Apr–Jun 181 99% 87%
2014–15 Jan–Mar 182 99% 87%
2014–15 Oct–Dec 210 99% 86%
2014–15 Jul–Sep 151 99% 86%
2013–14 Apr–Jun 122 93% 87%
2013–14 Jan–Mar 126 99% 86%
2013–14 Oct–Dec 137 99% 85%
2013–14 Jul–Sep 158 53% 81%

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 95% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 83%.

Year Number of patients Patients treated within 30 minutes Peer group average
2017–18 3,058 95% 83%
2016–17 3,265 94% 85%
2015–16 3,059 91% 84%
2014–15 3,241 95% 84%
2013–14 2,690 84% 82%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2017–18 Apr–Jun 726 97% 84%
2017–18 Jan–Mar 694 97% 84%
2017–18 Oct–Dec 752 95% 83%
2017–18 Jul–Sep 886 93% 82%
2016–17 Apr–Jun 822 93% 85%
2016–17 Jan–Mar 789 94% 84%
2016–17 Oct–Dec 759 95% 85%
2016–17 Jul–Sep 895 94% 85%
2015–16 Apr–Jun 696 91% 85%
2015–16 Jan–Mar 712 93% 84%
2015–16 Oct–Dec 806 93% 85%
2015–16 Jul–Sep 845 86% 83%
2014–15 Apr–Jun 866 93% 85%
2014–15 Jan–Mar 751 95% 85%
2014–15 Oct–Dec 908 94% 84%
2014–15 Jul–Sep 716 97% 83%
2013–14 Apr–Jun 653 94% 84%
2013–14 Jan–Mar 563 89% 83%
2013–14 Oct–Dec 748 89% 83%
2013–14 Jul–Sep 726 66% 80%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 98% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 84%.

Year Number of patients Patients treated within 60 minutes Peer group average
2017–18 3,090 98% 84%
2016–17 4,515 97% 85%
2015–16 3,561 96% 85%
2014–15 3,803 96% 85%
2013–14 3,855 87% 83%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2017–18 Apr–Jun 663 98% 85%
2017–18 Jan–Mar 655 98% 84%
2017–18 Oct–Dec 911 99% 85%
2017–18 Jul–Sep 861 98% 82%
2016–17 Apr–Jun 968 97% 85%
2016–17 Jan–Mar 1,075 97% 85%
2016–17 Oct–Dec 1,272 97% 86%
2016–17 Jul–Sep 1,200 97% 85%
2015–16 Apr–Jun 883 98% 86%
2015–16 Jan–Mar 863 96% 85%
2015–16 Oct–Dec 942 98% 86%
2015–16 Jul–Sep 873 92% 84%
2014–15 Apr–Jun 1,020 95% 86%
2014–15 Jan–Mar 861 97% 85%
2014–15 Oct–Dec 996 95% 84%
2014–15 Jul–Sep 926 95% 84%
2013–14 Apr–Jun 879 92% 84%
2013–14 Jan–Mar 840 92% 83%
2013–14 Oct–Dec 1,041 91% 84%
2013–14 Jul–Sep 1,095 74% 81%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2017–18, 99% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 95%.

Year Number of patients Patients treated within 120 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 688 99% 95%
2016–17 998 99% 95%
2015–16 663 98% 95%
2014–15 537 99% 95%*
2013–14 757 98% 95%*

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 120 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 183 99% 95%
2017–18 Jan–Mar 146 100% 95%
2017–18 Oct–Dec 181 99% 95%
2017–18 Jul–Sep 178 97% 94%
2016–17 Apr–Jun 258 100% 95%
2016–17 Jan–Mar 265 99% 96%
2016–17 Oct–Dec 296 100% 96%
2016–17 Jul–Sep 179 98% 95%
2015–16 Apr–Jun 172 98% 96%
2015–16 Jan–Mar 221 100% 95%
2015–16 Oct–Dec 149 97% 95%
2015–16 Jul–Sep 121 96% 95%*
2014–15 Apr–Jun 157 99% 96%*
2014–15 Jan–Mar 128 100% 96%*
2014–15 Oct–Dec 110 100% 95%*
2014–15 Jul–Sep 142 98% 94%*
2013–14 Apr–Jun 170 98% 95%*
2013–14 Jan–Mar 261 98% 95%*
2013–14 Oct–Dec 194 98% 95%*
2013–14 Jul–Sep 132 96% NP†

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 95% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 86%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 8,264 95% 86%
2016–17 10,280 97% 87%
2015–16 9,117 96% 88%
2014–15 9,455 94% 88%
2013–14 8,444 93% 88%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,979 94% 86%
2017–18 Jan–Mar 1,834 95% 87%
2017–18 Oct–Dec 2,180 96% 87%
2017–18 Jul–Sep 2,271 95% 85%
2016–17 Apr–Jun 2,370 96% 87%
2016–17 Jan–Mar 2,414 97% 88%
2016–17 Oct–Dec 2,798 97% 88%
2016–17 Jul–Sep 2,698 98% 87%
2015–16 Apr–Jun 2,263 97% 87%
2015–16 Jan–Mar 2,253 97% 88%
2015–16 Oct–Dec 2,325 96% 88%
2015–16 Jul–Sep 2,276 95% 87%
2014–15 Apr–Jun 2,510 94% 88%
2014–15 Jan–Mar 2,228 95% 88%
2014–15 Oct–Dec 2,463 95% 88%
2014–15 Jul–Sep 2,254 91% 87%
2013–14 Apr–Jun 2,016 93% 88%
2013–14 Jan–Mar 1,914 94% 88%
2013–14 Oct–Dec 2,299 93% 88%
2013–14 Jul–Sep 2,215 91% 87%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2017–18, 88% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 64%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 25 88% 64%
2016–17 28 81% 65%
2015–16 22 80%* 66%
2014–15 20 85% 67%
2013–14 21 86% 67%

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP Reported data did not meet the criteria to calculate this indicator.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 Apr–Jun 7 NP 63%
2017–18 Jan–Mar 8 NP 66%
2017–18 Oct–Dec <5 NP 67%
2017–18 Jul–Sep 6 NP 61%
2016–17 Apr–Jun 5 NP 64%
2016–17 Jan–Mar 8 NP 67%
2016–17 Oct–Dec 5 NP 67%
2016–17 Jul–Sep 10 90% 62%
2015–16 Apr–Jun 5 NP 66%
2015–16 Jan–Mar <5 NP 66%
2015–16 Oct–Dec 7 NP 67%
2015–16 Jul–Sep 6 NP 64%
2014–15 Apr–Jun 7 NP 64%
2014–15 Jan–Mar 6 NP 69%
2014–15 Oct–Dec <5 NP 67%
2014–15 Jul–Sep <5 NP 69%
2013–14 Apr–Jun 5 NP 69%
2013–14 Jan–Mar 5 NP 65%
2013–14 Oct–Dec 7 NP 71%
2013–14 Jul–Sep <5 NP 64%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 88% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 66%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 718 88% 66%
2016–17 467 91% 67%
2015–16 531 92% 68%
2014–15 727 84% 68%
2013–14 545 77% 68%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 182 85% 66%
2017–18 Jan–Mar 192 86% 68%
2017–18 Oct–Dec 167 92% 67%
2017–18 Jul–Sep 177 90% 65%
2016–17 Apr–Jun 115 92% 67%
2016–17 Jan–Mar 112 91% 68%
2016–17 Oct–Dec 115 90% 69%
2016–17 Jul–Sep 125 92% 66%
2015–16 Apr–Jun 132 92% 69%
2015–16 Jan–Mar 126 94% 69%
2015–16 Oct–Dec 139 91% 69%
2015–16 Jul–Sep 134 90% 66%
2014–15 Apr–Jun 181 85% 69%
2014–15 Jan–Mar 184 88% 68%
2014–15 Oct–Dec 210 83% 68%
2014–15 Jul–Sep 152 81% 67%
2013–14 Apr–Jun 123 76% 69%
2013–14 Jan–Mar 127 77% 68%
2013–14 Oct–Dec 137 84% 69%
2013–14 Jul–Sep 158 73% 66%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 92% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 78%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 3,087 92% 78%
2016–17 3,292 94% 79%
2015–16 3,105 94% 79%
2014–15 3,341 91% 79%
2013–14 2,743 90% 78%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 736 92% 77%
2017–18 Jan–Mar 699 93% 78%
2017–18 Oct–Dec 760 93% 79%
2017–18 Jul–Sep 892 92% 76%
2016–17 Apr–Jun 830 94% 78%
2016–17 Jan–Mar 792 93% 79%
2016–17 Oct–Dec 762 93% 79%
2016–17 Jul–Sep 908 97% 78%
2015–16 Apr–Jun 703 95% 79%
2015–16 Jan–Mar 722 95% 79%
2015–16 Oct–Dec 819 95% 79%
2015–16 Jul–Sep 861 92% 78%
2014–15 Apr–Jun 886 90% 79%
2014–15 Jan–Mar 773 92% 79%
2014–15 Oct–Dec 939 93% 79%
2014–15 Jul–Sep 743 86% 78%
2013–14 Apr–Jun 673 90% 79%
2013–14 Jan–Mar 575 93% 78%
2013–14 Oct–Dec 763 90% 79%
2013–14 Jul–Sep 732 88% 77%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 98% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 91%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 3,174 98% 91%
2016–17 4,634 98% 92%
2015–16 3,746 98% 91%
2014–15 4,125 97% 91%
2013–14 4,057 95% 91%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 689 97% 91%
2017–18 Jan–Mar 670 98% 91%
2017–18 Oct–Dec 932 98% 92%
2017–18 Jul–Sep 883 98% 90%
2016–17 Apr–Jun 980 98% 91%
2016–17 Jan–Mar 1,111 99% 92%
2016–17 Oct–Dec 1,304 98% 92%
2016–17 Jul–Sep 1,239 98% 91%
2015–16 Apr–Jun 923 98% 91%
2015–16 Jan–Mar 909 98% 92%
2015–16 Oct–Dec 986 98% 92%
2015–16 Jul–Sep 928 97% 91%
2014–15 Apr–Jun 1,075 96% 92%
2014–15 Jan–Mar 912 97% 91%
2014–15 Oct–Dec 1,079 98% 91%
2014–15 Jul–Sep 1,059 94% 91%
2013–14 Apr–Jun 930 96% 91%
2013–14 Jan–Mar 884 96% 91%
2013–14 Oct–Dec 1,111 95% 91%
2013–14 Jul–Sep 1,132 95% 90%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 100% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 96%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 1,259 100% 96%
2016–17 1,859 100% 97%
2015–16 1,710 99%* 97%
2014–15 1,242 99% 97%
2013–14 1,078 99% 97%

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 364 98% 97%
2017–18 Jan–Mar 265 100% 97%
2017–18 Oct–Dec 317 100% 96%
2017–18 Jul–Sep 313 100% 96%
2016–17 Apr–Jun 440 100% 97%
2016–17 Jan–Mar 391 100% 97%
2016–17 Oct–Dec 612 100% 97%
2016–17 Jul–Sep 416 100% 97%
2015–16 Apr–Jun 500 99%* 97%
2015–16 Jan–Mar 491 NP† 97%
2015–16 Oct–Dec 373 NP† 97%
2015–16 Jul–Sep 346 99%* 97%
2014–15 Apr–Jun 361 100% 97%
2014–15 Jan–Mar 353 100% 97%
2014–15 Oct–Dec 231 100% 97%
2014–15 Jul–Sep 297 98% 96%
2013–14 Apr–Jun 285 99% 97%
2013–14 Jan–Mar 323 100% 97%
2013–14 Oct–Dec 281 99% 97%
2013–14 Jul–Sep 189 98% 97%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 88% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 60%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 1,113 88% 60%
2016–17 1,115 93% 63%
2015–16 944 91% 63%
2014–15 1,001 87% 61%
2013–14 946 83% 61%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 266 88% 60%
2017–18 Jan–Mar 286 90% 62%
2017–18 Oct–Dec 253 87% 61%
2017–18 Jul–Sep 308 88% 57%
2016–17 Apr–Jun 286 92% 62%
2016–17 Jan–Mar 241 93% 64%
2016–17 Oct–Dec 278 93% 63%
2016–17 Jul–Sep 310 94% 61%
2015–16 Apr–Jun 250 94% 64%
2015–16 Jan–Mar 250 92% 65%
2015–16 Oct–Dec 230 90% 64%
2015–16 Jul–Sep 214 87% 60%
2014–15 Apr–Jun 270 85% 61%
2014–15 Jan–Mar 263 89% 61%
2014–15 Oct–Dec 264 91% 62%
2014–15 Jul–Sep 204 83% 60%
2013–14 Apr–Jun 211 84% 63%
2013–14 Jan–Mar 242 87% 62%
2013–14 Oct–Dec 251 80% 62%
2013–14 Jul–Sep 242 79% 60%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 96% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 90%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 7,151 96% 90%
2016–17 9,165 97% 91%
2015–16 8,170 97% 91%
2014–15 8,454 95% 93%
2013–14 7,498 94% 92%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,713 95% 90%
2017–18 Jan–Mar 1,548 96% 91%
2017–18 Oct–Dec 1,927 97% 91%
2017–18 Jul–Sep 1,963 96% 89%
2016–17 Apr–Jun 2,084 97% 91%
2016–17 Jan–Mar 2,173 97% 91%
2016–17 Oct–Dec 2,520 97% 91%
2016–17 Jul–Sep 2,388 98% 91%
2015–16 Apr–Jun 2,013 98% 91%
2015–16 Jan–Mar 2,002 98% 91%
2015–16 Oct–Dec 2,094 97% 92%
2015–16 Jul–Sep 2,061 96% 91%
2014–15 Apr–Jun 2,240 95% 93%
2014–15 Jan–Mar 1,965 96% 93%
2014–15 Oct–Dec 2,199 96% 93%
2014–15 Jul–Sep 2,050 92% 92%
2013–14 Apr–Jun 1,805 94% 93%
2013–14 Jan–Mar 1,672 95% 93%
2013–14 Oct–Dec 2,048 95% 93%
2013–14 Jul–Sep 1,973 93% 92%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 1 hour 2 minutes. The length of time until most patients (90%) had departed was 3 hours 10 minutes, compared to its national peer group performance of 4 hours 41 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 8,264 1hr2mins 3hrs10mins 4hrs41mins
2016–17 10,280 1hr0mins 2hrs52mins 4hrs32mins
2015–16 9,117 0hrs57mins 2hrs55mins 4hrs28mins
2014–15 9,455 1hr15mins 3hrs20mins 4hrs27mins
2013–14 8,444 1hr15mins 3hrs30mins 4hrs27mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 1,979 0hrs58mins 3hrs15mins 4hrs42mins
2017–18 Jan–Mar 1,834 1hr7mins 3hrs16mins 4hrs33mins
2017–18 Oct–Dec 2,180 1hr1min 3hrs0mins 4hrs34mins
2017–18 Jul–Sep 2,271 1hr1min 2hrs58mins 4hrs55mins
2016–17 Apr–Jun 2,370 1hr1min 2hrs55mins 4hrs37mins
2016–17 Jan–Mar 2,414 0hrs58mins 2hrs50mins 4hrs28mins
2016–17 Oct–Dec 2,798 0hrs55mins 2hrs54mins 4hrs25mins
2016–17 Jul–Sep 2,698 1hr3mins 2hrs50mins 4hrs39mins
2015–16 Apr–Jun 2,263 0hrs57mins 3hrs1min 4hrs29mins
2015–16 Jan–Mar 2,253 0hrs51mins 2hrs36mins 4hrs23mins
2015–16 Oct–Dec 2,325 0hrs54mins 2hrs47mins 4hrs23mins
2015–16 Jul–Sep 2,276 1hr5mins 3hrs10mins 4hrs37mins
2014–15 Apr–Jun 2,510 1hr15mins 3hrs15mins 4hrs26mins
2014–15 Jan–Mar 2,228 1hr15mins 3hrs5mins 4hrs25mins
2014–15 Oct–Dec 2,463 1hr15mins 3hrs5mins 4hrs25mins
2014–15 Jul–Sep 2,254 1hr25mins 3hrs50mins 4hrs32mins
2013–14 Apr–Jun 2,016 1hr15mins 3hrs30mins 4hrs23mins
2013–14 Jan–Mar 1,914 1hr10mins 3hrs10mins 4hrs26mins
2013–14 Oct–Dec 2,299 1hr18mins 3hrs26mins 4hrs21mins
2013–14 Jul–Sep 2,215 1hr20mins 3hrs50mins 4hrs38mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 2 hours 1 minute. The length of time until most patients (90%) had departed was 4 hours 16 minutes, compared to its national peer group performance of 7 hours 34 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 1,113 2hrs1min 4hrs16mins 7hrs34mins
2016–17 1,115 1hr58mins 3hrs48mins 7hrs14mins
2015–16 944 1hr55mins 3hrs55mins 7hrs16mins
2014–15 1,001 2hrs5mins 4hrs25mins 7hrs42mins
2013–14 946 2hrs14mins 4hrs50mins 7hrs36mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 266 2hrs5mins 4hrs23mins 7hrs33mins
2017–18 Jan–Mar 286 2hrs10mins 4hrs0mins 7hrs10mins
2017–18 Oct–Dec 253 2hrs3mins 4hrs25mins 7hrs24mins
2017–18 Jul–Sep 308 1hr46mins 4hrs17mins 8hrs4mins
2016–17 Apr–Jun 286 2hrs10mins 3hrs54mins 7hrs24mins
2016–17 Jan–Mar 241 1hr49mins 3hrs41mins 7hrs6mins
2016–17 Oct–Dec 278 1hr48mins 3hrs48mins 7hrs6mins
2016–17 Jul–Sep 310 2hrs5mins 3hrs46mins 7hrs22mins
2015–16 Apr–Jun 250 2hrs5mins 3hrs48mins 7hrs6mins
2015–16 Jan–Mar 250 1hr50mins 3hrs55mins 7hrs2mins
2015–16 Oct–Dec 230 1hr45mins 4hrs2mins 7hrs11mins
2015–16 Jul–Sep 214 2hrs1min 4hrs14mins 7hrs45mins
2014–15 Apr–Jun 270 2hrs5mins 4hrs43mins 7hrs43mins
2014–15 Jan–Mar 263 1hr50mins 4hrs10mins 7hrs42mins
2014–15 Oct–Dec 264 1hr55mins 4hrs0mins 7hrs36mins
2014–15 Jul–Sep 204 2hrs20mins 4hrs50mins 7hrs48mins
2013–14 Apr–Jun 211 2hrs10mins 4hrs45mins 7hrs27mins
2013–14 Jan–Mar 242 2hrs0mins 4hrs15mins 7hrs38mins
2013–14 Oct–Dec 251 2hrs10mins 5hrs0mins 7hrs31mins
2013–14 Jul–Sep 242 2hrs25mins 5hrs25mins 7hrs48mins

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 0 hours 54 minutes. The length of time until most patients (90%) had departed was 2 hours 52 minutes, compared to its national peer group performance of 3 hours 58 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 7,151 0hrs54mins 2hrs52mins 3hrs58mins
2016–17 9,165 0hrs54mins 2hrs39mins 3hrs52mins
2015–16 8,170 0hrs51mins 2hrs42mins 3hrs49mins
2014–15 8,454 1hr10mins 3hrs5mins 3hrs34mins
2013–14 7,498 1hr10mins 3hrs12mins 3hrs34mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 1,713 0hrs50mins 2hrs56mins 3hrs58mins
2017–18 Jan–Mar 1,548 0hrs58mins 3hrs2mins 3hrs55mins
2017–18 Oct–Dec 1,927 0hrs55mins 2hrs44mins 3hrs54mins
2017–18 Jul–Sep 1,963 0hrs55mins 2hrs46mins 4hrs7mins
2016–17 Apr–Jun 2,084 0hrs53mins 2hrs41mins 3hrs54mins
2016–17 Jan–Mar 2,173 0hrs54mins 2hrs40mins 3hrs50mins
2016–17 Oct–Dec 2,520 0hrs51mins 2hrs40mins 3hrs47mins
2016–17 Jul–Sep 2,388 0hrs59mins 2hrs35mins 3hrs55mins
2015–16 Apr–Jun 2,013 0hrs50mins 2hrs44mins 3hrs50mins
2015–16 Jan–Mar 2,002 0hrs46mins 2hrs24mins 3hrs48mins
2015–16 Oct–Dec 2,094 0hrs49mins 2hrs33mins 3hrs46mins
2015–16 Jul–Sep 2,061 1hr1min 3hrs1min 3hrs51mins
2014–15 Apr–Jun 2,240 1hr10mins 3hrs0mins 3hrs31mins
2014–15 Jan–Mar 1,965 1hr10mins 2hrs52mins 3hrs32mins
2014–15 Oct–Dec 2,199 1hr10mins 2hrs55mins 3hrs35mins
2014–15 Jul–Sep 2,050 1hr20mins 3hrs40mins 3hrs36mins
2013–14 Apr–Jun 1,805 1hr10mins 3hrs20mins 3hrs32mins
2013–14 Jan–Mar 1,672 1hr5mins 2hrs50mins 3hrs34mins
2013–14 Oct–Dec 2,048 1hr11mins 3hrs10mins 3hrs29mins
2013–14 Jul–Sep 1,973 1hr14mins 3hrs26mins 3hrs42mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 8,264 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 8,264
2016–17 10,280
2015–16 9,117
2014–15 9,455
2013–14 8,444
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 1,979
2017–18 Jan–Mar 1,834
2017–18 Oct–Dec 2,180
2017–18 Jul–Sep 2,271
2016–17 Apr–Jun 2,370
2016–17 Jan–Mar 2,414
2016–17 Oct–Dec 2,798
2016–17 Jul–Sep 2,698
2015–16 Apr–Jun 2,263
2015–16 Jan–Mar 2,253
2015–16 Oct–Dec 2,325
2015–16 Jul–Sep 2,276
2014–15 Apr–Jun 2,510
2014–15 Jan–Mar 2,228
2014–15 Oct–Dec 2,463
2014–15 Jul–Sep 2,254
2013–14 Apr–Jun 2,016
2013–14 Jan–Mar 1,914
2013–14 Oct–Dec 2,299
2013–14 Jul–Sep 2,215

Resuscitation presentations (require treatment immediately)

In 2017–18, 25 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 25
2016–17 28
2015–16 22
2014–15 20
2013–14 21
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 7
2017–18 Jan–Mar 8
2017–18 Oct–Dec <5
2017–18 Jul–Sep 6
2016–17 Apr–Jun 5
2016–17 Jan–Mar 8
2016–17 Oct–Dec 5
2016–17 Jul–Sep 10
2015–16 Apr–Jun 5
2015–16 Jan–Mar <5
2015–16 Oct–Dec 7
2015–16 Jul–Sep 6
2014–15 Apr–Jun 7
2014–15 Jan–Mar 6
2014–15 Oct–Dec <5
2014–15 Jul–Sep <5
2013–14 Apr–Jun 5
2013–14 Jan–Mar 5
2013–14 Oct–Dec 7
2013–14 Jul–Sep <5

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 718 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 718
2016–17 467
2015–16 531
2014–15 727
2013–14 545
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 182
2017–18 Jan–Mar 192
2017–18 Oct–Dec 167
2017–18 Jul–Sep 177
2016–17 Apr–Jun 115
2016–17 Jan–Mar 112
2016–17 Oct–Dec 115
2016–17 Jul–Sep 125
2015–16 Apr–Jun 132
2015–16 Jan–Mar 126
2015–16 Oct–Dec 139
2015–16 Jul–Sep 134
2014–15 Apr–Jun 181
2014–15 Jan–Mar 184
2014–15 Oct–Dec 210
2014–15 Jul–Sep 152
2013–14 Apr–Jun 123
2013–14 Jan–Mar 127
2013–14 Oct–Dec 137
2013–14 Jul–Sep 158

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 3,087 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 3,087
2016–17 3,292
2015–16 3,105
2014–15 3,341
2013–14 2,743
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 736
2017–18 Jan–Mar 699
2017–18 Oct–Dec 760
2017–18 Jul–Sep 892
2016–17 Apr–Jun 830
2016–17 Jan–Mar 792
2016–17 Oct–Dec 762
2016–17 Jul–Sep 908
2015–16 Apr–Jun 703
2015–16 Jan–Mar 722
2015–16 Oct–Dec 819
2015–16 Jul–Sep 861
2014–15 Apr–Jun 886
2014–15 Jan–Mar 773
2014–15 Oct–Dec 939
2014–15 Jul–Sep 743
2013–14 Apr–Jun 673
2013–14 Jan–Mar 575
2013–14 Oct–Dec 763
2013–14 Jul–Sep 732

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 3,174 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 3,174
2016–17 4,634
2015–16 3,746
2014–15 4,125
2013–14 4,057
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 689
2017–18 Jan–Mar 670
2017–18 Oct–Dec 932
2017–18 Jul–Sep 883
2016–17 Apr–Jun 980
2016–17 Jan–Mar 1,111
2016–17 Oct–Dec 1,304
2016–17 Jul–Sep 1,239
2015–16 Apr–Jun 923
2015–16 Jan–Mar 909
2015–16 Oct–Dec 986
2015–16 Jul–Sep 928
2014–15 Apr–Jun 1,075
2014–15 Jan–Mar 912
2014–15 Oct–Dec 1,079
2014–15 Jul–Sep 1,059
2013–14 Apr–Jun 930
2013–14 Jan–Mar 884
2013–14 Oct–Dec 1,111
2013–14 Jul–Sep 1,132

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 1,259 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 1,259
2016–17 1,859
2015–16 1,710
2014–15 1,242
2013–14 1,078
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 364
2017–18 Jan–Mar 265
2017–18 Oct–Dec 317
2017–18 Jul–Sep 313
2016–17 Apr–Jun 440
2016–17 Jan–Mar 391
2016–17 Oct–Dec 612
2016–17 Jul–Sep 416
2015–16 Apr–Jun 500
2015–16 Jan–Mar 491
2015–16 Oct–Dec 373
2015–16 Jul–Sep 346
2014–15 Apr–Jun 361
2014–15 Jan–Mar 353
2014–15 Oct–Dec 231
2014–15 Jul–Sep 297
2013–14 Apr–Jun 285
2013–14 Jan–Mar 323
2013–14 Oct–Dec 281
2013–14 Jul–Sep 189