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Time spent in hospitals and emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2015–16, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2015–16 295 100% 100%
2014–15 250 100% 100%
2013–14 233 100% 100%
2012–13 193 100% 100%
2011–12 187 100% 100%
Year Quarter Number of patients Patients treated immediately Peer group average
2015–16 Apr–Jun 85 100% 100%
2015–16 Jan–Mar 57 100% 100%
2015–16 Oct–Dec 77 100% 100%
2015–16 Jul–Sep 76 100% 100%
2014–15 Apr–Jun 60 100% 99%
2014–15 Jan–Mar 75 100% 100%
2014–15 Oct–Dec 54 100% 100%
2014–15 Jul–Sep 61 100% 100%
2013–14 Apr–Jun 49 100% 100%
2013–14 Jan–Mar 75 100% 100%
2013–14 Oct–Dec 57 100% 100%
2013–14 Jul–Sep 52 100% 100%
2012–13 Apr–Jun 45 100% 100%
2012–13 Jan–Mar 43 100% 100%
2012–13 Oct–Dec 40 100% 100%
2012–13 Jul–Sep 65 100% 100%
2011–12 Apr–Jun 52 100% 100%
2011–12 Jan–Mar 47 100% 100%
2011–12 Oct–Dec 46 100% 100%
2011–12 Jul–Sep 42 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2015–16, 74% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 83%.

Year Number of patients Patients treated within 10 minutes Peer group average
2015–16 5,694 74% 83%
2014–15 5,227 74% 83%
2013–14 4,787 76% 85%
2012–13 4,506 82% 83%
2011–12 3,406 80% 80%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2015–16 Apr–Jun 1,571 68% 83%
2015–16 Jan–Mar 1,373 75% 83%
2015–16 Oct–Dec 1,340 78% 83%
2015–16 Jul–Sep 1,410 74% 81%
2014–15 Apr–Jun 1,426 74% 83%
2014–15 Jan–Mar 1,383 75% 84%
2014–15 Oct–Dec 1,155 74% 85%
2014–15 Jul–Sep 1,263 71% 81%
2013–14 Apr–Jun 1,290 74% 85%
2013–14 Jan–Mar 1,227 74% 85%
2013–14 Oct–Dec 1,149 77% 85%
2013–14 Jul–Sep 1,121 79% 84%
2012–13 Apr–Jun 1,043 83% 85%
2012–13 Jan–Mar 1,039 78% 84%
2012–13 Oct–Dec 1,224 80% 83%
2012–13 Jul–Sep 1,200 85% 81%
2011–12 Apr–Jun 943 81% 84%
2011–12 Jan–Mar 807 78% 81%
2011–12 Oct–Dec 803 79% 79%
2011–12 Jul–Sep 853 80% 78%

Urgent waiting time (requires treatment within 30 minutes)

In 2015–16, 62% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 71%.

Year Number of patients Patients treated within 30 minutes Peer group average
2015–16 17,790 62% 71%
2014–15 16,366 63% 74%
2013–14 14,967 67% 75%
2012–13 13,522 75% 74%
2011–12 12,521 82% 70%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2015–16 Apr–Jun 4,662 57% 72%
2015–16 Jan–Mar 4,397 62% 72%
2015–16 Oct–Dec 4,251 68% 72%
2015–16 Jul–Sep 4,480 60% 69%
2014–15 Apr–Jun 4,457 68% 75%
2014–15 Jan–Mar 3,914 65% 74%
2014–15 Oct–Dec 3,941 63% 75%
2014–15 Jul–Sep 4,054 55% 70%
2013–14 Apr–Jun 4,040 62% 76%
2013–14 Jan–Mar 3,679 63% 76%
2013–14 Oct–Dec 3,478 71% 76%
2013–14 Jul–Sep 3,770 72% 72%
2012–13 Apr–Jun 3,468 73% 76%
2012–13 Jan–Mar 3,324 73% 76%
2012–13 Oct–Dec 3,309 78% 75%
2012–13 Jul–Sep 3,421 78% 70%
2011–12 Apr–Jun 3,331 77% 73%
2011–12 Jan–Mar 2,907 83% 72%
2011–12 Oct–Dec 3,092 84% 70%
2011–12 Jul–Sep 3,191 83% 66%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2015–16, 64% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 73%.

Year Number of patients Patients treated within 60 minutes Peer group average
2015–16 22,511 64% 73%
2014–15 21,985 63% 74%
2013–14 23,727 64% 75%
2012–13 25,293 73% 74%
2011–12 25,048 81% 71%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2015–16 Apr–Jun 5,481 60% 75%
2015–16 Jan–Mar 5,737 63% 74%
2015–16 Oct–Dec 5,790 68% 74%
2015–16 Jul–Sep 5,503 63% 71%
2014–15 Apr–Jun 5,440 66% 76%
2014–15 Jan–Mar 5,380 68% 74%
2014–15 Oct–Dec 5,660 66% 75%
2014–15 Jul–Sep 5,505 52% 71%
2013–14 Apr–Jun 5,464 57% 76%
2013–14 Jan–Mar 5,861 59% 75%
2013–14 Oct–Dec 6,086 68% 76%
2013–14 Jul–Sep 6,316 69% 73%
2012–13 Apr–Jun 6,304 71% 76%
2012–13 Jan–Mar 6,298 71% 75%
2012–13 Oct–Dec 6,603 74% 74%
2012–13 Jul–Sep 6,088 75% 71%
2011–12 Apr–Jun 6,249 77% 72%
2011–12 Jan–Mar 5,981 81% 72%
2011–12 Oct–Dec 6,425 83% 71%
2011–12 Jul–Sep 6,393 81% 68%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2015–16, 85% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 92%.

Year Number of patients Patients treated within 120 minutes Peer group average
2015–16 3,303 85% 92%
2014–15 3,636 86% 92%
2013–14 4,720 80% 91%
2012–13 6,249 82% 90%
2011–12 7,551 90% 88%
Year Quarter Number of patients Patients treated within 120 minutes Peer group average
2015–16 Apr–Jun 737 81% 93%
2015–16 Jan–Mar 824 87% 93%
2015–16 Oct–Dec 879 89% 91%
2015–16 Jul–Sep 863 83% 91%
2014–15 Apr–Jun 852 88% 92%
2014–15 Jan–Mar 919 89% 92%
2014–15 Oct–Dec 976 87% 93%
2014–15 Jul–Sep 889 78% 91%
2013–14 Apr–Jun 894 75% 92%
2013–14 Jan–Mar 1,116 77% 91%
2013–14 Oct–Dec 1,352 84% 91%
2013–14 Jul–Sep 1,358 82% 90%
2012–13 Apr–Jun 1,494 82% 91%
2012–13 Jan–Mar 1,577 79% 90%
2012–13 Oct–Dec 1,547 83% 91%
2012–13 Jul–Sep 1,631 84% 88%
2011–12 Apr–Jun 1,652 85% 89%
2011–12 Jan–Mar 2,003 90% 89%
2011–12 Oct–Dec 1,901 92% 90%
2011–12 Jul–Sep 1,995 92% 86%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2015–16, 67% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 72%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 53,307 67% 72%
2014–15 51,413 69% 73%
2013–14 52,250 70% 72%
2012–13 53,320 73% 69%
2011–12 52,526 76% 66%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 13,521 64% 72%
2015–16 Jan–Mar 13,245 69% 72%
2015–16 Oct–Dec 13,203 71% 73%
2015–16 Jul–Sep 13,338 66% 71%
2014–15 Apr–Jun 13,075 69% 74%
2014–15 Jan–Mar 12,568 69% 74%
2014–15 Oct–Dec 12,851 70% 74%
2014–15 Jul–Sep 12,919 67% 70%
2013–14 Apr–Jun 12,781 67% 73%
2013–14 Jan–Mar 12,982 69% 73%
2013–14 Oct–Dec 12,999 71% 72%
2013–14 Jul–Sep 13,488 73% 70%
2012–13 Apr–Jun 13,154 72% 70%
2012–13 Jan–Mar 13,225 73% 70%
2012–13 Oct–Dec 13,597 74% 69%
2012–13 Jul–Sep 13,344 73% 65%
2011–12 Apr–Jun 13,201 72% 67%
2011–12 Jan–Mar 12,793 75% 68%
2011–12 Oct–Dec 13,235 78% 67%
2011–12 Jul–Sep 13,297 77% 64%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2015–16, 47% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 52%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 295 47% 52%
2014–15 250 46% 54%
2013–14 233 51% 54%
2012–13 193 46% 53%
2011–12 189 46% 49%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 85 44% 53%
2015–16 Jan–Mar 57 58% 52%
2015–16 Oct–Dec 77 51% 54%
2015–16 Jul–Sep 76 39% 50%
2014–15 Apr–Jun 60 47% 54%
2014–15 Jan–Mar 75 44% 57%
2014–15 Oct–Dec 54 52% 57%
2014–15 Jul–Sep 61 41% 51%
2013–14 Apr–Jun 49 41% 53%
2013–14 Jan–Mar 75 52% 56%
2013–14 Oct–Dec 57 68% 56%
2013–14 Jul–Sep 52 40% 49%
2012–13 Apr–Jun 45 44% 54%
2012–13 Jan–Mar 43 53% 57%
2012–13 Oct–Dec 40 45% 53%
2012–13 Jul–Sep 65 42% 48%
2011–12 Apr–Jun 53 42% 51%
2011–12 Jan–Mar 47 55% 53%
2011–12 Oct–Dec 46 48% 48%
2011–12 Jul–Sep 43 37% 44%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2015–16, 49% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 53%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 5,709 49% 53%
2014–15 5,243 48% 53%
2013–14 4,796 47% 50%
2012–13 4,511 47% 45%
2011–12 3,477 47% 39%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 1,573 46% 53%
2015–16 Jan–Mar 1,378 52% 53%
2015–16 Oct–Dec 1,342 52% 54%
2015–16 Jul–Sep 1,416 47% 51%
2014–15 Apr–Jun 1,432 48% 54%
2014–15 Jan–Mar 1,389 50% 55%
2014–15 Oct–Dec 1,156 47% 55%
2014–15 Jul–Sep 1,266 46% 49%
2013–14 Apr–Jun 1,291 45% 51%
2013–14 Jan–Mar 1,231 45% 52%
2013–14 Oct–Dec 1,152 47% 50%
2013–14 Jul–Sep 1,122 50% 48%
2012–13 Apr–Jun 1,043 45% 47%
2012–13 Jan–Mar 1,039 47% 47%
2012–13 Oct–Dec 1,227 48% 46%
2012–13 Jul–Sep 1,202 46% 40%
2011–12 Apr–Jun 957 42% 40%
2011–12 Jan–Mar 830 44% 41%
2011–12 Oct–Dec 820 51% 39%
2011–12 Jul–Sep 870 50% 37%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2015–16, 57% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 62%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 18,112 57% 62%
2014–15 16,659 56% 63%
2013–14 15,183 56% 61%
2012–13 13,761 57% 57%
2011–12 12,922 58% 54%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 4,755 54% 62%
2015–16 Jan–Mar 4,466 59% 62%
2015–16 Oct–Dec 4,322 59% 63%
2015–16 Jul–Sep 4,569 56% 61%
2014–15 Apr–Jun 4,539 58% 64%
2014–15 Jan–Mar 3,975 56% 64%
2014–15 Oct–Dec 3,999 57% 64%
2014–15 Jul–Sep 4,146 52% 59%
2013–14 Apr–Jun 4,100 54% 62%
2013–14 Jan–Mar 3,727 56% 62%
2013–14 Oct–Dec 3,536 55% 61%
2013–14 Jul–Sep 3,820 57% 58%
2012–13 Apr–Jun 3,506 53% 58%
2012–13 Jan–Mar 3,367 58% 58%
2012–13 Oct–Dec 3,360 58% 57%
2012–13 Jul–Sep 3,528 59% 54%
2011–12 Apr–Jun 3,422 55% 55%
2011–12 Jan–Mar 3,019 57% 55%
2011–12 Oct–Dec 3,188 61% 54%
2011–12 Jul–Sep 3,293 61% 51%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2015–16, 76% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 81%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 24,862 76% 81%
2014–15 24,349 78% 81%
2013–14 25,867 79% 81%
2012–13 26,976 81% 78%
2011–12 26,627 82% 75%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 6,118 72% 81%
2015–16 Jan–Mar 6,301 76% 81%
2015–16 Oct–Dec 6,302 80% 81%
2015–16 Jul–Sep 6,141 74% 80%
2014–15 Apr–Jun 5,929 78% 82%
2014–15 Jan–Mar 5,919 78% 82%
2014–15 Oct–Dec 6,310 78% 82%
2014–15 Jul–Sep 6,191 76% 79%
2013–14 Apr–Jun 6,081 77% 82%
2013–14 Jan–Mar 6,463 77% 81%
2013–14 Oct–Dec 6,558 80% 81%
2013–14 Jul–Sep 6,765 81% 79%
2012–13 Apr–Jun 6,699 80% 79%
2012–13 Jan–Mar 6,741 80% 78%
2012–13 Oct–Dec 7,027 81% 78%
2012–13 Jul–Sep 6,509 81% 75%
2011–12 Apr–Jun 6,675 79% 76%
2011–12 Jan–Mar 6,397 81% 76%
2011–12 Oct–Dec 6,832 84% 76%
2011–12 Jul–Sep 6,723 84% 74%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2015–16, 89% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 93%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 4,323 89% 93%
2014–15 4,825 90% 93%
2013–14 6,078 89% 92%
2012–13 7,792 90% 90%
2011–12 9,220 93% 88%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 987 85% 93%
2015–16 Jan–Mar 1,040 90% 93%
2015–16 Oct–Dec 1,160 91% 93%
2015–16 Jul–Sep 1,136 88% 92%
2014–15 Apr–Jun 1,104 91% 93%
2014–15 Jan–Mar 1,190 92% 94%
2014–15 Oct–Dec 1,302 89% 94%
2014–15 Jul–Sep 1,229 88% 92%
2013–14 Apr–Jun 1,238 88% 93%
2013–14 Jan–Mar 1,458 86% 93%
2013–14 Oct–Dec 1,674 90% 92%
2013–14 Jul–Sep 1,708 89% 91%
2012–13 Apr–Jun 1,836 91% 92%
2012–13 Jan–Mar 2,012 89% 91%
2012–13 Oct–Dec 1,922 91% 91%
2012–13 Jul–Sep 2,022 90% 87%
2011–12 Apr–Jun 2,067 90% 89%
2011–12 Jan–Mar 2,483 92% 89%
2011–12 Oct–Dec 2,327 95% 89%
2011–12 Jul–Sep 2,343 94% 87%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2015–16, 30% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 41%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 12,925 30% 41%
2014–15 11,621 29% 41%
2013–14 10,695 30% 38%
2012–13 10,159 29% 31%
2011–12 13,856 32% 26%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 3,466 29% 42%
2015–16 Jan–Mar 3,194 33% 42%
2015–16 Oct–Dec 3,083 30% 42%
2015–16 Jul–Sep 3,182 26% 39%
2014–15 Apr–Jun 3,181 29% 43%
2014–15 Jan–Mar 2,875 31% 43%
2014–15 Oct–Dec 2,774 30% 43%
2014–15 Jul–Sep 2,791 26% 35%
2013–14 Apr–Jun 2,792 28% 39%
2013–14 Jan–Mar 2,595 29% 40%
2013–14 Oct–Dec 2,604 32% 38%
2013–14 Jul–Sep 2,704 31% 34%
2012–13 Apr–Jun 2,694 28% 34%
2012–13 Jan–Mar 2,464 32% 35%
2012–13 Oct–Dec 2,582 30% 29%
2012–13 Jul–Sep 2,419 27% 24%
2011–12 Apr–Jun 3,606 29% 26%
2011–12 Jan–Mar 3,397 31% 27%
2011–12 Oct–Dec 3,501 36% 27%
2011–12 Jul–Sep 3,352 34% 23%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2015–16, 79% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 84%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 40,382 79% 84%
2014–15 39,792 80% 85%
2013–14 41,555 80% 84%
2012–13 43,161 83% 81%
2011–12 38,670 91% 80%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2015–16 Apr–Jun 10,055 75% 84%
2015–16 Jan–Mar 10,051 80% 84%
2015–16 Oct–Dec 10,120 83% 85%
2015–16 Jul–Sep 10,156 78% 83%
2014–15 Apr–Jun 9,894 82% 86%
2014–15 Jan–Mar 9,693 81% 86%
2014–15 Oct–Dec 10,077 81% 86%
2014–15 Jul–Sep 10,128 78% 83%
2013–14 Apr–Jun 9,989 78% 85%
2013–14 Jan–Mar 10,387 79% 84%
2013–14 Oct–Dec 10,395 81% 84%
2013–14 Jul–Sep 10,784 83% 83%
2012–13 Apr–Jun 10,460 83% 83%
2012–13 Jan–Mar 10,761 82% 82%
2012–13 Oct–Dec 11,015 84% 82%
2012–13 Jul–Sep 10,925 83% 78%
2011–12 Apr–Jun 9,595 88% 81%
2011–12 Jan–Mar 9,396 91% 81%
2011–12 Oct–Dec 9,734 93% 81%
2011–12 Jul–Sep 9,945 92% 79%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2015–16, the median length of time for all patients to depart this hospital’s emergency department was 2 hours 54 minutes. The length of time until most patients (90%) had departed was 7 hours 48 minutes, compared to its national peer group performance of 7 hours 27 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 53,307 2hrs54mins 7hrs48mins 7hrs27mins
2014–15 51,413 2hrs46mins 7hrs18mins 7hrs17mins
2013–14 52,250 2hrs40mins 7hrs9mins 7hrs33mins
2012–13 53,320 2hrs27mins 7hrs0mins 8hrs7mins
2011–12 52,526 2hrs11mins 6hrs39mins 8hrs40mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 13,521 3hrs8mins 8hrs23mins 7hrs27mins
2015–16 Jan–Mar 13,245 2hrs52mins 7hrs17mins 7hrs19mins
2015–16 Oct–Dec 13,203 2hrs39mins 7hrs5mins 7hrs14mins
2015–16 Jul–Sep 13,338 2hrs55mins 8hrs29mins 7hrs50mins
2014–15 Apr–Jun 13,075 2hrs44mins 7hrs39mins 7hrs14mins
2014–15 Jan–Mar 12,568 2hrs44mins 6hrs56mins 7hrs0mins
2014–15 Oct–Dec 12,851 2hrs42mins 7hrs5mins 6hrs58mins
2014–15 Jul–Sep 12,919 2hrs54mins 7hrs38mins 7hrs59mins
2013–14 Apr–Jun 12,781 2hrs53mins 7hrs31mins 7hrs25mins
2013–14 Jan–Mar 12,982 2hrs45mins 7hrs13mins 7hrs17mins
2013–14 Oct–Dec 12,999 2hrs33mins 6hrs59mins 7hrs28mins
2013–14 Jul–Sep 13,488 2hrs28mins 6hrs57mins 8hrs1min
2012–13 Apr–Jun 13,154 2hrs31mins 7hrs15mins 7hrs53mins
2012–13 Jan–Mar 13,225 2hrs28mins 6hrs49mins 7hrs47mins
2012–13 Oct–Dec 13,597 2hrs24mins 6hrs49mins 7hrs54mins
2012–13 Jul–Sep 13,344 2hrs26mins 7hrs10mins 8hrs56mins
2011–12 Apr–Jun 13,201 2hrs26mins 7hrs7mins 8hrs23mins
2011–12 Jan–Mar 12,793 2hrs16mins 6hrs51mins 8hrs18mins
2011–12 Oct–Dec 13,235 2hrs2mins 6hrs12mins 8hrs32mins
2011–12 Jul–Sep 13,297 2hrs2mins 6hrs24mins 9hrs29mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2015–16, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 5 hours 49 minutes. The length of time until most patients (90%) had departed was 13 hours 25 minutes, compared to its national peer group performance of 13 hours 0 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 12,925 5hrs49mins 13hrs25mins 13hrs0mins
2014–15 11,621 5hrs39mins 11hrs27mins 13hrs15mins
2013–14 10,695 5hrs36mins 11hrs42mins 14hrs15mins
2012–13 10,159 5hrs41mins 12hrs23mins 15hrs34mins
2011–12 13,856 5hrs14mins 11hrs16mins 16hrs22mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 3,466 6hrs2mins 14hrs3mins 12hrs41mins
2015–16 Jan–Mar 3,194 5hrs26mins 11hrs45mins 12hrs23mins
2015–16 Oct–Dec 3,083 5hrs34mins 12hrs3mins 12hrs17mins
2015–16 Jul–Sep 3,182 6hrs19mins 16hrs4mins 14hrs46mins
2014–15 Apr–Jun 3,181 5hrs46mins 12hrs19mins 12hrs59mins
2014–15 Jan–Mar 2,875 5hrs21mins 10hrs25mins 12hrs14mins
2014–15 Oct–Dec 2,774 5hrs33mins 11hrs4mins 12hrs10mins
2014–15 Jul–Sep 2,791 5hrs54mins 12hrs0mins 15hrs45mins
2013–14 Apr–Jun 2,792 5hrs44mins 12hrs4mins 13hrs54mins
2013–14 Jan–Mar 2,595 5hrs41mins 11hrs53mins 13hrs9mins
2013–14 Oct–Dec 2,604 5hrs27mins 11hrs7mins 13hrs50mins
2013–14 Jul–Sep 2,704 5hrs30mins 11hrs48mins 16hrs7mins
2012–13 Apr–Jun 2,694 5hrs45mins 12hrs27mins 14hrs37mins
2012–13 Jan–Mar 2,464 5hrs27mins 11hrs2mins 14hrs7mins
2012–13 Oct–Dec 2,582 5hrs31mins 11hrs45mins 14hrs59mins
2012–13 Jul–Sep 2,419 6hrs1min 14hrs44mins 18hrs21mins
2011–12 Apr–Jun 3,606 5hrs30mins 11hrs54mins 15hrs30mins
2011–12 Jan–Mar 3,397 5hrs23mins 11hrs27mins 15hrs17mins
2011–12 Oct–Dec 3,501 4hrs55mins 9hrs59mins 15hrs42mins
2011–12 Jul–Sep 3,352 5hrs6mins 11hrs31mins 18hrs54mins

Time spent in the emergency department (patients discharged)

In 2015–16, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 2 hours 25 minutes. The length of time until most patients (90%) had departed was 5 hours 15 minutes, compared to its national peer group performance of 4 hours 56 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 40,382 2hrs25mins 5hrs15mins 4hrs56mins
2014–15 39,792 2hrs18mins 5hrs11mins 4hrs45mins
2013–14 41,555 2hrs14mins 5hrs14mins 4hrs55mins
2012–13 43,161 2hrs3mins 4hrs56mins 5hrs17mins
2011–12 38,670 1hr40mins 3hrs53mins 5hrs21mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2015–16 Apr–Jun 10,055 2hrs37mins 5hrs39mins 4hrs56mins
2015–16 Jan–Mar 10,051 2hrs25mins 5hrs6mins 4hrs55mins
2015–16 Oct–Dec 10,120 2hrs12mins 4hrs48mins 4hrs51mins
2015–16 Jul–Sep 10,156 2hrs25mins 5hrs25mins 5hrs2mins
2014–15 Apr–Jun 9,894 2hrs16mins 5hrs5mins 4hrs37mins
2014–15 Jan–Mar 9,693 2hrs16mins 5hrs5mins 4hrs38mins
2014–15 Oct–Dec 10,077 2hrs14mins 5hrs6mins 4hrs40mins
2014–15 Jul–Sep 10,128 2hrs26mins 5hrs30mins 5hrs3mins
2013–14 Apr–Jun 9,989 2hrs24mins 5hrs22mins 4hrs48mins
2013–14 Jan–Mar 10,387 2hrs22mins 5hrs25mins 4hrs51mins
2013–14 Oct–Dec 10,395 2hrs8mins 5hrs10mins 4hrs55mins
2013–14 Jul–Sep 10,784 2hrs4mins 4hrs55mins 5hrs6mins
2012–13 Apr–Jun 10,460 2hrs4mins 5hrs1min 5hrs4mins
2012–13 Jan–Mar 10,761 2hrs6mins 4hrs57mins 5hrs11mins
2012–13 Oct–Dec 11,015 2hrs1min 4hrs52mins 5hrs13mins
2012–13 Jul–Sep 10,925 2hrs3mins 4hrs54mins 5hrs39mins
2011–12 Apr–Jun 9,595 1hr51mins 4hrs14mins 5hrs19mins
2011–12 Jan–Mar 9,396 1hr44mins 3hrs56mins 5hrs13mins
2011–12 Oct–Dec 9,734 1hr35mins 3hrs33mins 5hrs21mins
2011–12 Jul–Sep 9,945 1hr34mins 3hrs42mins 5hrs32mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2015–16, 53,307 patients presented to this emergency department for treatment.

Year Number of patients
2015–16 53,307
2014–15 51,413
2013–14 52,250
2012–13 53,320
2011–12 52,526
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 13,521
2015–16 Jan–Mar 13,245
2015–16 Oct–Dec 13,203
2015–16 Jul–Sep 13,338
2014–15 Apr–Jun 13,075
2014–15 Jan–Mar 12,568
2014–15 Oct–Dec 12,851
2014–15 Jul–Sep 12,919
2013–14 Apr–Jun 12,781
2013–14 Jan–Mar 12,982
2013–14 Oct–Dec 12,999
2013–14 Jul–Sep 13,488
2012–13 Apr–Jun 13,154
2012–13 Jan–Mar 13,225
2012–13 Oct–Dec 13,597
2012–13 Jul–Sep 13,344
2011–12 Apr–Jun 13,201
2011–12 Jan–Mar 12,793
2011–12 Oct–Dec 13,235
2011–12 Jul–Sep 13,297

Resuscitation presentations (require treatment immediately)

In 2015–16, 295 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2015–16 295
2014–15 250
2013–14 233
2012–13 193
2011–12 189
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 85
2015–16 Jan–Mar 57
2015–16 Oct–Dec 77
2015–16 Jul–Sep 76
2014–15 Apr–Jun 60
2014–15 Jan–Mar 75
2014–15 Oct–Dec 54
2014–15 Jul–Sep 61
2013–14 Apr–Jun 49
2013–14 Jan–Mar 75
2013–14 Oct–Dec 57
2013–14 Jul–Sep 52
2012–13 Apr–Jun 45
2012–13 Jan–Mar 43
2012–13 Oct–Dec 40
2012–13 Jul–Sep 65
2011–12 Apr–Jun 53
2011–12 Jan–Mar 47
2011–12 Oct–Dec 46
2011–12 Jul–Sep 43

Emergency presentations (require treatment within 10 minutes)

In 2015–16, 5,709 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2015–16 5,709
2014–15 5,243
2013–14 4,796
2012–13 4,511
2011–12 3,477
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 1,573
2015–16 Jan–Mar 1,378
2015–16 Oct–Dec 1,342
2015–16 Jul–Sep 1,416
2014–15 Apr–Jun 1,432
2014–15 Jan–Mar 1,389
2014–15 Oct–Dec 1,156
2014–15 Jul–Sep 1,266
2013–14 Apr–Jun 1,291
2013–14 Jan–Mar 1,231
2013–14 Oct–Dec 1,152
2013–14 Jul–Sep 1,122
2012–13 Apr–Jun 1,043
2012–13 Jan–Mar 1,039
2012–13 Oct–Dec 1,227
2012–13 Jul–Sep 1,202
2011–12 Apr–Jun 957
2011–12 Jan–Mar 830
2011–12 Oct–Dec 820
2011–12 Jul–Sep 870

Urgent presentations (require treatment within 30 minutes)

In 2015–16, 18,112 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2015–16 18,112
2014–15 16,659
2013–14 15,183
2012–13 13,761
2011–12 12,922
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 4,755
2015–16 Jan–Mar 4,466
2015–16 Oct–Dec 4,322
2015–16 Jul–Sep 4,569
2014–15 Apr–Jun 4,539
2014–15 Jan–Mar 3,975
2014–15 Oct–Dec 3,999
2014–15 Jul–Sep 4,146
2013–14 Apr–Jun 4,100
2013–14 Jan–Mar 3,727
2013–14 Oct–Dec 3,536
2013–14 Jul–Sep 3,820
2012–13 Apr–Jun 3,506
2012–13 Jan–Mar 3,367
2012–13 Oct–Dec 3,360
2012–13 Jul–Sep 3,528
2011–12 Apr–Jun 3,422
2011–12 Jan–Mar 3,019
2011–12 Oct–Dec 3,188
2011–12 Jul–Sep 3,293

Semi-urgent presentations (require treatment within 60 minutes)

In 2015–16, 24,862 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2015–16 24,862
2014–15 24,349
2013–14 25,867
2012–13 26,976
2011–12 26,627
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 6,118
2015–16 Jan–Mar 6,301
2015–16 Oct–Dec 6,302
2015–16 Jul–Sep 6,141
2014–15 Apr–Jun 5,929
2014–15 Jan–Mar 5,919
2014–15 Oct–Dec 6,310
2014–15 Jul–Sep 6,191
2013–14 Apr–Jun 6,081
2013–14 Jan–Mar 6,463
2013–14 Oct–Dec 6,558
2013–14 Jul–Sep 6,765
2012–13 Apr–Jun 6,699
2012–13 Jan–Mar 6,741
2012–13 Oct–Dec 7,027
2012–13 Jul–Sep 6,509
2011–12 Apr–Jun 6,675
2011–12 Jan–Mar 6,397
2011–12 Oct–Dec 6,832
2011–12 Jul–Sep 6,723

Non-urgent presentations (treatment recommended within 120 minutes)

In 2015–16, 4,323 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2015–16 4,323
2014–15 4,825
2013–14 6,078
2012–13 7,792
2011–12 9,220
Year Quarter Number of patients presenting to the emergency department
2015–16 Apr–Jun 987
2015–16 Jan–Mar 1,040
2015–16 Oct–Dec 1,160
2015–16 Jul–Sep 1,136
2014–15 Apr–Jun 1,104
2014–15 Jan–Mar 1,190
2014–15 Oct–Dec 1,302
2014–15 Jul–Sep 1,229
2013–14 Apr–Jun 1,238
2013–14 Jan–Mar 1,458
2013–14 Oct–Dec 1,674
2013–14 Jul–Sep 1,708
2012–13 Apr–Jun 1,836
2012–13 Jan–Mar 2,012
2012–13 Oct–Dec 1,922
2012–13 Jul–Sep 2,022
2011–12 Apr–Jun 2,067
2011–12 Jan–Mar 2,483
2011–12 Oct–Dec 2,327
2011–12 Jul–Sep 2,343