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200 to 500 beds
This hospital has an emergency department
This is a public hospital

Latrobe Regional Hospital [Traralgon]

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2017–18, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2017–18 160 100% 100%
2016–17 167 100% 100%
2015–16 156 100% 100%
2014–15 156 100% 100%
2013–14 157 100% 100%
2012–13 140 100% 100%
2011–12 104 100% 100%
Year Quarter Number of patients Patients treated immediately Peer group average
2017–18 Apr–Jun 38 100% 100%
2017–18 Jan–Mar 35 100% 100%
2017–18 Oct–Dec 45 100% 100%
2017–18 Jul–Sep 42 100% 100%
2016–17 Apr–Jun 38 100% 100%
2016–17 Jan–Mar 42 100% 100%
2016–17 Oct–Dec 45 100% 99%
2016–17 Jul–Sep 42 100% 100%
2015–16 Apr–Jun 36 100% 100%
2015–16 Jan–Mar 40 100% 100%
2015–16 Oct–Dec 30 100% 100%
2015–16 Jul–Sep 50 100% 100%
2014–15 Apr–Jun 38 100% 99%
2014–15 Jan–Mar 39 100% 100%
2014–15 Oct–Dec 33 100% 100%
2014–15 Jul–Sep 46 100% 100%
2013–14 Apr–Jun 32 100% 100%
2013–14 Jan–Mar 57 100% 100%
2013–14 Oct–Dec 34 100% 100%
2013–14 Jul–Sep 34 100% 100%
2012–13 Apr–Jun 41 100% 100%
2012–13 Jan–Mar 34 100% 100%
2012–13 Oct–Dec 26 100% 100%
2012–13 Jul–Sep 39 100% 100%
2011–12 Apr–Jun 25 100% 100%
2011–12 Jan–Mar 20 100% 100%
2011–12 Oct–Dec 34 100% 100%
2011–12 Jul–Sep 25 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 79% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 80%.

Year Number of patients Patients treated within 10 minutes Peer group average
2017–18 3,513 79% 80%
2016–17 3,273 76% 81%
2015–16 3,161 80% 83%
2014–15 3,100 77% 83%
2013–14 2,721 78% 85%
2012–13 2,168 79% 83%
2011–12 1,440 80% 80%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2017–18 Apr–Jun 965 81% 81%
2017–18 Jan–Mar 840 84% 80%
2017–18 Oct–Dec 799 84% 81%
2017–18 Jul–Sep 909 66% 79%
2016–17 Apr–Jun 868 71% 81%
2016–17 Jan–Mar 786 81% 80%
2016–17 Oct–Dec 829 74% 81%
2016–17 Jul–Sep 790 78% 83%
2015–16 Apr–Jun 806 78% 83%
2015–16 Jan–Mar 768 81% 83%
2015–16 Oct–Dec 826 80% 83%
2015–16 Jul–Sep 761 79% 81%
2014–15 Apr–Jun 767 80% 83%
2014–15 Jan–Mar 763 81% 84%
2014–15 Oct–Dec 798 76% 85%
2014–15 Jul–Sep 772 72% 81%
2013–14 Apr–Jun 736 78% 85%
2013–14 Jan–Mar 663 75% 85%
2013–14 Oct–Dec 684 80% 85%
2013–14 Jul–Sep 638 81% 84%
2012–13 Apr–Jun 561 79% 85%
2012–13 Jan–Mar 542 84% 84%
2012–13 Oct–Dec 529 79% 83%
2012–13 Jul–Sep 536 75% 81%
2011–12 Apr–Jun 399 78% 84%
2011–12 Jan–Mar 354 81% 81%
2011–12 Oct–Dec 353 81% 79%
2011–12 Jul–Sep 334 81% 78%

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 73% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 70%.

Year Number of patients Patients treated within 30 minutes Peer group average
2017–18 10,205 73% 70%
2016–17 9,478 75% 71%
2015–16 9,550 79% 71%
2014–15 9,304 79% 74%
2013–14 8,664 77% 75%
2012–13 7,696 80% 74%
2011–12 6,750 75% 70%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2017–18 Apr–Jun 2,698 73% 71%
2017–18 Jan–Mar 2,480 78% 71%
2017–18 Oct–Dec 2,483 76% 71%
2017–18 Jul–Sep 2,544 65% 67%
2016–17 Apr–Jun 2,426 73% 72%
2016–17 Jan–Mar 2,277 81% 71%
2016–17 Oct–Dec 2,384 74% 70%
2016–17 Jul–Sep 2,391 74% 70%
2015–16 Apr–Jun 2,399 78% 72%
2015–16 Jan–Mar 2,340 80% 72%
2015–16 Oct–Dec 2,383 79% 72%
2015–16 Jul–Sep 2,428 78% 69%
2014–15 Apr–Jun 2,281 79% 75%
2014–15 Jan–Mar 2,336 82% 74%
2014–15 Oct–Dec 2,378 80% 75%
2014–15 Jul–Sep 2,309 73% 70%
2013–14 Apr–Jun 2,302 77% 76%
2013–14 Jan–Mar 2,140 76% 76%
2013–14 Oct–Dec 2,156 76% 76%
2013–14 Jul–Sep 2,066 80% 72%
2012–13 Apr–Jun 2,113 81% 76%
2012–13 Jan–Mar 1,890 86% 76%
2012–13 Oct–Dec 1,822 80% 75%
2012–13 Jul–Sep 1,871 74% 70%
2011–12 Apr–Jun 1,714 74% 73%
2011–12 Jan–Mar 1,728 78% 72%
2011–12 Oct–Dec 1,698 74% 70%
2011–12 Jul–Sep 1,610 75% 66%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 69% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 73%.

Year Number of patients Patients treated within 60 minutes Peer group average
2017–18 15,714 69% 73%
2016–17 14,575 66% 73%
2015–16 15,469 72% 73%
2014–15 14,753 71% 74%
2013–14 14,690 70% 75%
2012–13 14,350 65% 74%
2011–12 17,051 62% 71%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2017–18 Apr–Jun 4,036 73% 75%
2017–18 Jan–Mar 3,982 71% 75%
2017–18 Oct–Dec 3,858 69% 74%
2017–18 Jul–Sep 3,838 60% 70%
2016–17 Apr–Jun 3,572 67% 74%
2016–17 Jan–Mar 3,522 74% 74%
2016–17 Oct–Dec 3,895 61% 73%
2016–17 Jul–Sep 3,586 65% 73%
2015–16 Apr–Jun 3,874 71% 75%
2015–16 Jan–Mar 3,844 72% 74%
2015–16 Oct–Dec 3,908 73% 74%
2015–16 Jul–Sep 3,843 71% 71%
2014–15 Apr–Jun 3,649 71% 76%
2014–15 Jan–Mar 3,663 74% 74%
2014–15 Oct–Dec 3,668 72% 75%
2014–15 Jul–Sep 3,773 67% 71%
2013–14 Apr–Jun 3,624 69% 76%
2013–14 Jan–Mar 3,596 69% 75%
2013–14 Oct–Dec 3,671 70% 76%
2013–14 Jul–Sep 3,799 73% 73%
2012–13 Apr–Jun 3,614 66% 76%
2012–13 Jan–Mar 3,445 72% 75%
2012–13 Oct–Dec 3,729 64% 74%
2012–13 Jul–Sep 3,562 58% 71%
2011–12 Apr–Jun 4,114 62% 72%
2011–12 Jan–Mar 4,238 67% 72%
2011–12 Oct–Dec 4,433 59% 71%
2011–12 Jul–Sep 4,266 61% 68%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2017–18, 90% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 91%.

Year Number of patients Patients treated within 120 minutes Peer group average
2017–18 5,206 90% 91%
2016–17 4,840 88% 91%
2015–16 4,201 91% 92%
2014–15 3,320 91% 92%
2013–14 3,985 90% 91%
2012–13 4,227 88% 90%
2011–12 4,607 87% 88%
Year Quarter Number of patients Patients treated within 120 minutes Peer group average
2017–18 Apr–Jun 1,326 94% 91%
2017–18 Jan–Mar 1,428 92% 92%
2017–18 Oct–Dec 1,393 89% 91%
2017–18 Jul–Sep 1,059 82% 88%
2016–17 Apr–Jun 1,303 87% 91%
2016–17 Jan–Mar 1,414 91% 91%
2016–17 Oct–Dec 1,149 86% 91%
2016–17 Jul–Sep 974 86% 92%
2015–16 Apr–Jun 997 91% 93%
2015–16 Jan–Mar 1,121 93% 93%
2015–16 Oct–Dec 1,055 92% 91%
2015–16 Jul–Sep 1,028 88% 91%
2014–15 Apr–Jun 947 89% 92%
2014–15 Jan–Mar 814 92% 92%
2014–15 Oct–Dec 808 92% 93%
2014–15 Jul–Sep 751 89% 91%
2013–14 Apr–Jun 920 89% 92%
2013–14 Jan–Mar 1,009 87% 91%
2013–14 Oct–Dec 1,058 90% 91%
2013–14 Jul–Sep 998 95% 90%
2012–13 Apr–Jun 936 88% 91%
2012–13 Jan–Mar 1,100 92% 90%
2012–13 Oct–Dec 1,172 88% 91%
2012–13 Jul–Sep 1,019 86% 88%
2011–12 Apr–Jun 1,188 88% 89%
2011–12 Jan–Mar 1,200 92% 89%
2011–12 Oct–Dec 1,132 84% 90%
2011–12 Jul–Sep 1,087 82% 86%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 65% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 69%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 36,174 65% 69%
2016–17 33,845 65% 70%
2015–16 33,820 69% 72%
2014–15 31,966 67% 73%
2013–14 31,646 67% 72%
2012–13 31,052 66% 69%
2011–12 31,108 62% 66%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 9,293 70% 69%
2017–18 Jan–Mar 9,074 67% 69%
2017–18 Oct–Dec 8,938 65% 71%
2017–18 Jul–Sep 8,869 58% 67%
2016–17 Apr–Jun 8,530 64% 70%
2016–17 Jan–Mar 8,312 71% 71%
2016–17 Oct–Dec 8,748 62% 70%
2016–17 Jul–Sep 8,255 63% 69%
2015–16 Apr–Jun 8,405 69% 72%
2015–16 Jan–Mar 8,424 70% 72%
2015–16 Oct–Dec 8,537 68% 73%
2015–16 Jul–Sep 8,454 68% 71%
2014–15 Apr–Jun 7,976 68% 74%
2014–15 Jan–Mar 7,920 69% 74%
2014–15 Oct–Dec 8,030 70% 74%
2014–15 Jul–Sep 8,040 62% 70%
2013–14 Apr–Jun 7,946 67% 73%
2013–14 Jan–Mar 7,866 65% 73%
2013–14 Oct–Dec 7,957 65% 72%
2013–14 Jul–Sep 7,877 70% 70%
2012–13 Apr–Jun 7,741 69% 70%
2012–13 Jan–Mar 7,510 74% 70%
2012–13 Oct–Dec 7,964 63% 69%
2012–13 Jul–Sep 7,837 59% 65%
2011–12 Apr–Jun 7,752 62% 67%
2011–12 Jan–Mar 7,741 66% 68%
2011–12 Oct–Dec 7,946 59% 67%
2011–12 Jul–Sep 7,669 60% 64%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2017–18, 57% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 50%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 160 57% 50%
2016–17 167 53% 51%
2015–16 156 63% 52%
2014–15 156 65% 54%
2013–14 157 59% 54%
2012–13 140 61% 53%
2011–12 104 70% 49%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 38 58% 50%
2017–18 Jan–Mar 35 60% 49%
2017–18 Oct–Dec 45 51% 51%
2017–18 Jul–Sep 42 60% 49%
2016–17 Apr–Jun 38 45% 52%
2016–17 Jan–Mar 42 57% 52%
2016–17 Oct–Dec 45 64% 52%
2016–17 Jul–Sep 42 45% 47%
2015–16 Apr–Jun 36 72% 53%
2015–16 Jan–Mar 40 63% 52%
2015–16 Oct–Dec 30 60% 54%
2015–16 Jul–Sep 50 60% 50%
2014–15 Apr–Jun 38 66% 54%
2014–15 Jan–Mar 39 59% 57%
2014–15 Oct–Dec 33 67% 57%
2014–15 Jul–Sep 46 70% 51%
2013–14 Apr–Jun 32 66% 53%
2013–14 Jan–Mar 57 51% 56%
2013–14 Oct–Dec 34 59% 56%
2013–14 Jul–Sep 34 68% 49%
2012–13 Apr–Jun 41 66% 54%
2012–13 Jan–Mar 34 68% 57%
2012–13 Oct–Dec 26 50% 53%
2012–13 Jul–Sep 39 59% 48%
2011–12 Apr–Jun 25 72% 51%
2011–12 Jan–Mar 20 80% 53%
2011–12 Oct–Dec 34 68% 48%
2011–12 Jul–Sep 25 64% 44%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 56% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 52%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 3,514 56% 52%
2016–17 3,276 52% 52%
2015–16 3,163 57% 53%
2014–15 3,101 56% 53%
2013–14 2,721 54% 50%
2012–13 2,173 51% 45%
2011–12 1,440 38% 39%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 965 63% 51%
2017–18 Jan–Mar 840 58% 52%
2017–18 Oct–Dec 799 56% 54%
2017–18 Jul–Sep 910 49% 50%
2016–17 Apr–Jun 868 51% 52%
2016–17 Jan–Mar 786 59% 53%
2016–17 Oct–Dec 829 48% 52%
2016–17 Jul–Sep 793 50% 50%
2015–16 Apr–Jun 806 56% 53%
2015–16 Jan–Mar 768 59% 53%
2015–16 Oct–Dec 828 58% 54%
2015–16 Jul–Sep 761 57% 51%
2014–15 Apr–Jun 767 55% 54%
2014–15 Jan–Mar 764 60% 55%
2014–15 Oct–Dec 798 61% 55%
2014–15 Jul–Sep 772 48% 49%
2013–14 Apr–Jun 736 52% 51%
2013–14 Jan–Mar 663 55% 52%
2013–14 Oct–Dec 684 52% 50%
2013–14 Jul–Sep 638 58% 48%
2012–13 Apr–Jun 561 55% 47%
2012–13 Jan–Mar 544 61% 47%
2012–13 Oct–Dec 531 48% 46%
2012–13 Jul–Sep 537 39% 39%
2011–12 Apr–Jun 399 41% 40%
2011–12 Jan–Mar 354 41% 41%
2011–12 Oct–Dec 353 33% 39%
2011–12 Jul–Sep 334 36% 37%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 52% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 60%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 10,300 52% 60%
2016–17 9,589 51% 60%
2015–16 9,650 56% 62%
2014–15 9,379 55% 63%
2013–14 8,732 53% 61%
2012–13 7,782 50% 57%
2011–12 6,774 43% 54%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 2,713 58% 60%
2017–18 Jan–Mar 2,505 54% 60%
2017–18 Oct–Dec 2,507 51% 61%
2017–18 Jul–Sep 2,575 44% 58%
2016–17 Apr–Jun 2,458 50% 60%
2016–17 Jan–Mar 2,299 56% 61%
2016–17 Oct–Dec 2,415 48% 61%
2016–17 Jul–Sep 2,417 49% 60%
2015–16 Apr–Jun 2,429 57% 62%
2015–16 Jan–Mar 2,362 57% 62%
2015–16 Oct–Dec 2,408 56% 63%
2015–16 Jul–Sep 2,451 56% 61%
2014–15 Apr–Jun 2,293 56% 64%
2014–15 Jan–Mar 2,358 58% 64%
2014–15 Oct–Dec 2,398 57% 64%
2014–15 Jul–Sep 2,330 48% 59%
2013–14 Apr–Jun 2,328 57% 62%
2013–14 Jan–Mar 2,160 50% 62%
2013–14 Oct–Dec 2,169 50% 61%
2013–14 Jul–Sep 2,075 56% 58%
2012–13 Apr–Jun 2,123 57% 58%
2012–13 Jan–Mar 1,910 60% 58%
2012–13 Oct–Dec 1,854 43% 57%
2012–13 Jul–Sep 1,895 40% 54%
2011–12 Apr–Jun 1,720 44% 55%
2011–12 Jan–Mar 1,733 47% 55%
2011–12 Oct–Dec 1,703 39% 54%
2011–12 Jul–Sep 1,618 40% 51%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 67% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 78%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 16,544 67% 78%
2016–17 15,461 67% 79%
2015–16 16,252 72% 81%
2014–15 15,612 71% 81%
2013–14 15,571 69% 81%
2012–13 15,824 68% 78%
2011–12 17,681 63% 75%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 4,170 73% 79%
2017–18 Jan–Mar 4,170 69% 78%
2017–18 Oct–Dec 4,071 67% 79%
2017–18 Jul–Sep 4,133 60% 77%
2016–17 Apr–Jun 3,756 66% 79%
2016–17 Jan–Mar 3,660 73% 79%
2016–17 Oct–Dec 4,158 65% 80%
2016–17 Jul–Sep 3,887 66% 79%
2015–16 Apr–Jun 4,061 72% 81%
2015–16 Jan–Mar 4,034 73% 81%
2015–16 Oct–Dec 4,113 71% 81%
2015–16 Jul–Sep 4,044 71% 80%
2014–15 Apr–Jun 3,835 71% 82%
2014–15 Jan–Mar 3,856 72% 82%
2014–15 Oct–Dec 3,891 75% 82%
2014–15 Jul–Sep 4,030 67% 79%
2013–14 Apr–Jun 3,835 70% 82%
2013–14 Jan–Mar 3,841 68% 81%
2013–14 Oct–Dec 3,888 67% 81%
2013–14 Jul–Sep 4,007 72% 79%
2012–13 Apr–Jun 3,885 71% 79%
2012–13 Jan–Mar 3,701 76% 78%
2012–13 Oct–Dec 4,123 65% 78%
2012–13 Jul–Sep 4,115 62% 75%
2011–12 Apr–Jun 4,303 63% 76%
2011–12 Jan–Mar 4,323 68% 76%
2011–12 Oct–Dec 4,606 61% 76%
2011–12 Jul–Sep 4,449 62% 74%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 90% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 91%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 5,654 90% 91%
2016–17 5,352 91% 91%
2015–16 4,597 92% 93%
2014–15 3,718 92% 93%
2013–14 4,465 92% 92%
2012–13 5,133 91% 90%
2011–12 5,108 90% 88%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,407 93% 92%
2017–18 Jan–Mar 1,524 90% 91%
2017–18 Oct–Dec 1,515 89% 92%
2017–18 Jul–Sep 1,208 87% 89%
2016–17 Apr–Jun 1,410 90% 91%
2016–17 Jan–Mar 1,525 93% 90%
2016–17 Oct–Dec 1,301 90% 92%
2016–17 Jul–Sep 1,116 89% 92%
2015–16 Apr–Jun 1,073 92% 93%
2015–16 Jan–Mar 1,219 93% 93%
2015–16 Oct–Dec 1,157 91% 93%
2015–16 Jul–Sep 1,148 91% 92%
2014–15 Apr–Jun 1,043 90% 93%
2014–15 Jan–Mar 903 93% 94%
2014–15 Oct–Dec 910 94% 94%
2014–15 Jul–Sep 862 90% 92%
2013–14 Apr–Jun 1,015 91% 93%
2013–14 Jan–Mar 1,145 91% 93%
2013–14 Oct–Dec 1,182 92% 92%
2013–14 Jul–Sep 1,123 94% 91%
2012–13 Apr–Jun 1,131 92% 92%
2012–13 Jan–Mar 1,321 94% 91%
2012–13 Oct–Dec 1,430 91% 91%
2012–13 Jul–Sep 1,251 87% 87%
2011–12 Apr–Jun 1,305 91% 89%
2011–12 Jan–Mar 1,311 92% 89%
2011–12 Oct–Dec 1,250 87% 89%
2011–12 Jul–Sep 1,242 87% 87%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 47% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 40%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 12,013 47% 40%
2016–17 10,183 43% 41%
2015–16 10,174 50% 41%
2014–15 9,204 50% 41%
2013–14 8,416 47% 38%
2012–13 7,458 39% 32%
2011–12 9,328 20% 26%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 3,438 54% 40%
2017–18 Jan–Mar 2,962 50% 40%
2017–18 Oct–Dec 2,748 44% 42%
2017–18 Jul–Sep 2,865 40% 37%
2016–17 Apr–Jun 2,605 40% 41%
2016–17 Jan–Mar 2,458 49% 42%
2016–17 Oct–Dec 2,628 41% 41%
2016–17 Jul–Sep 2,492 42% 39%
2015–16 Apr–Jun 2,472 50% 42%
2015–16 Jan–Mar 2,486 51% 42%
2015–16 Oct–Dec 2,622 50% 42%
2015–16 Jul–Sep 2,594 49% 39%
2014–15 Apr–Jun 2,397 50% 43%
2014–15 Jan–Mar 2,413 55% 43%
2014–15 Oct–Dec 2,322 55% 43%
2014–15 Jul–Sep 2,072 39% 35%
2013–14 Apr–Jun 2,211 50% 39%
2013–14 Jan–Mar 2,068 46% 40%
2013–14 Oct–Dec 2,068 43% 38%
2013–14 Jul–Sep 2,069 51% 34%
2012–13 Apr–Jun 1,967 50% 34%
2012–13 Jan–Mar 1,850 53% 35%
2012–13 Oct–Dec 1,863 28% 33%
2012–13 Jul–Sep 1,778 24% 27%
2011–12 Apr–Jun 2,412 25% 26%
2011–12 Jan–Mar 2,233 24% 27%
2011–12 Oct–Dec 2,444 16% 27%
2011–12 Jul–Sep 2,239 17% 23%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 74% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 82%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 24,161 74% 82%
2016–17 23,662 74% 82%
2015–16 23,646 77% 84%
2014–15 22,762 74% 85%
2013–14 23,230 74% 84%
2012–13 23,594 75% 81%
2011–12 21,780 80% 80%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 5,855 80% 82%
2017–18 Jan–Mar 6,112 76% 83%
2017–18 Oct–Dec 6,190 74% 83%
2017–18 Jul–Sep 6,004 67% 81%
2016–17 Apr–Jun 5,925 74% 82%
2016–17 Jan–Mar 5,854 80% 83%
2016–17 Oct–Dec 6,120 72% 83%
2016–17 Jul–Sep 5,763 72% 82%
2015–16 Apr–Jun 5,933 76% 84%
2015–16 Jan–Mar 5,938 78% 84%
2015–16 Oct–Dec 5,915 77% 85%
2015–16 Jul–Sep 5,860 76% 83%
2014–15 Apr–Jun 5,579 75% 86%
2014–15 Jan–Mar 5,507 75% 86%
2014–15 Oct–Dec 5,708 77% 86%
2014–15 Jul–Sep 5,968 70% 83%
2013–14 Apr–Jun 5,735 74% 85%
2013–14 Jan–Mar 5,798 72% 84%
2013–14 Oct–Dec 5,889 72% 84%
2013–14 Jul–Sep 5,808 76% 83%
2012–13 Apr–Jun 5,774 76% 83%
2012–13 Jan–Mar 5,660 81% 82%
2012–13 Oct–Dec 6,101 74% 82%
2012–13 Jul–Sep 6,059 69% 79%
2011–12 Apr–Jun 5,340 79% 81%
2011–12 Jan–Mar 5,508 83% 81%
2011–12 Oct–Dec 5,502 78% 81%
2011–12 Jul–Sep 5,430 78% 79%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 3 hours 17 minutes. The length of time until most patients (90%) had departed was 7 hours 30 minutes, compared to its national peer group performance of 7 hours 50 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 36,174 3hrs17mins 7hrs30mins 7hrs50mins
2016–17 33,845 3hrs12mins 8hrs6mins 7hrs35mins
2015–16 33,820 3hrs6mins 7hrs23mins 7hrs27mins
2014–15 31,966 3hrs13mins 7hrs44mins 7hrs17mins
2013–14 31,646 3hrs11mins 8hrs0mins 7hrs33mins
2012–13 31,052 3hrs2mins 8hrs9mins 8hrs7mins
2011–12 31,108 3hrs8mins 9hrs26mins 8hrs40mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 9,293 3hrs10mins 6hrs50mins 7hrs52mins
2017–18 Jan–Mar 9,074 3hrs13mins 7hrs17mins 7hrs44mins
2017–18 Oct–Dec 8,938 3hrs12mins 7hrs23mins 7hrs29mins
2017–18 Jul–Sep 8,869 3hrs35mins 8hrs31mins 8hrs20mins
2016–17 Apr–Jun 8,530 3hrs13mins 7hrs54mins 7hrs36mins
2016–17 Jan–Mar 8,312 2hrs57mins 7hrs17mins 7hrs25mins
2016–17 Oct–Dec 8,748 3hrs19mins 8hrs12mins 7hrs28mins
2016–17 Jul–Sep 8,255 3hrs20mins 8hrs56mins 7hrs52mins
2015–16 Apr–Jun 8,405 3hrs5mins 7hrs32mins 7hrs27mins
2015–16 Jan–Mar 8,424 3hrs3mins 7hrs13mins 7hrs19mins
2015–16 Oct–Dec 8,537 3hrs6mins 7hrs17mins 7hrs14mins
2015–16 Jul–Sep 8,454 3hrs8mins 7hrs27mins 7hrs50mins
2014–15 Apr–Jun 7,976 3hrs13mins 7hrs37mins 7hrs14mins
2014–15 Jan–Mar 7,920 3hrs13mins 7hrs0mins 7hrs0mins
2014–15 Oct–Dec 8,030 3hrs4mins 7hrs18mins 6hrs58mins
2014–15 Jul–Sep 8,040 3hrs24mins 8hrs58mins 7hrs59mins
2013–14 Apr–Jun 7,946 3hrs14mins 7hrs58mins 7hrs25mins
2013–14 Jan–Mar 7,866 3hrs16mins 8hrs14mins 7hrs17mins
2013–14 Oct–Dec 7,957 3hrs14mins 8hrs17mins 7hrs28mins
2013–14 Jul–Sep 7,877 2hrs59mins 7hrs31mins 8hrs1min
2012–13 Apr–Jun 7,741 3hrs4mins 7hrs3mins 7hrs53mins
2012–13 Jan–Mar 7,510 2hrs46mins 6hrs52mins 7hrs47mins
2012–13 Oct–Dec 7,964 3hrs1min 8hrs51mins 7hrs54mins
2012–13 Jul–Sep 7,837 3hrs19mins 10hrs16mins 8hrs58mins
2011–12 Apr–Jun 7,752 3hrs10mins 9hrs30mins 8hrs23mins
2011–12 Jan–Mar 7,741 2hrs55mins 8hrs45mins 8hrs18mins
2011–12 Oct–Dec 7,946 3hrs17mins 9hrs43mins 8hrs32mins
2011–12 Jul–Sep 7,669 3hrs13mins 9hrs58mins 9hrs29mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 4 hours 14 minutes. The length of time until most patients (90%) had departed was 9 hours 50 minutes, compared to its national peer group performance of 13 hours 48 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 12,013 4hrs14mins 9hrs50mins 13hrs48mins
2016–17 10,183 4hrs48mins 11hrs38mins 12hrs50mins
2015–16 10,174 4hrs0mins 10hrs27mins 13hrs0mins
2014–15 9,204 4hrs0mins 10hrs50mins 13hrs15mins
2013–14 8,416 4hrs24mins 11hrs33mins 14hrs15mins
2012–13 7,458 5hrs9mins 13hrs52mins 15hrs22mins
2011–12 9,328 7hrs9mins 16hrs32mins 16hrs22mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 3,438 3hrs57mins 8hrs30mins 13hrs43mins
2017–18 Jan–Mar 2,962 4hrs1min 9hrs25mins 12hrs56mins
2017–18 Oct–Dec 2,748 4hrs28mins 9hrs45mins 12hrs39mins
2017–18 Jul–Sep 2,865 4hrs58mins 11hrs53mins 15hrs55mins
2016–17 Apr–Jun 2,605 4hrs58mins 11hrs30mins 13hrs9mins
2016–17 Jan–Mar 2,458 4hrs3mins 10hrs45mins 12hrs15mins
2016–17 Oct–Dec 2,628 4hrs56mins 11hrs33mins 12hrs15mins
2016–17 Jul–Sep 2,492 5hrs7mins 12hrs41mins 13hrs41mins
2015–16 Apr–Jun 2,472 4hrs0mins 10hrs42mins 12hrs41mins
2015–16 Jan–Mar 2,486 3hrs59mins 10hrs14mins 12hrs23mins
2015–16 Oct–Dec 2,622 4hrs1min 10hrs7mins 12hrs17mins
2015–16 Jul–Sep 2,594 4hrs3mins 10hrs37mins 14hrs46mins
2014–15 Apr–Jun 2,397 4hrs1min 10hrs25mins 12hrs59mins
2014–15 Jan–Mar 2,413 3hrs58mins 9hrs16mins 12hrs14mins
2014–15 Oct–Dec 2,322 3hrs57mins 10hrs6mins 12hrs10mins
2014–15 Jul–Sep 2,072 5hrs38mins 13hrs32mins 15hrs45mins
2013–14 Apr–Jun 2,211 4hrs5mins 11hrs18mins 13hrs54mins
2013–14 Jan–Mar 2,068 4hrs35mins 12hrs14mins 13hrs9mins
2013–14 Oct–Dec 2,068 4hrs52mins 12hrs9mins 13hrs50mins
2013–14 Jul–Sep 2,069 3hrs59mins 10hrs38mins 16hrs7mins
2012–13 Apr–Jun 1,967 4hrs1min 9hrs10mins 14hrs38mins
2012–13 Jan–Mar 1,850 3hrs58mins 10hrs8mins 14hrs11mins
2012–13 Oct–Dec 1,863 6hrs3mins 15hrs5mins 14hrs24mins
2012–13 Jul–Sep 1,778 7hrs2mins 18hrs51mins 18hrs1min
2011–12 Apr–Jun 2,412 6hrs47mins 16hrs31mins 15hrs30mins
2011–12 Jan–Mar 2,233 6hrs52mins 15hrs13mins 15hrs17mins
2011–12 Oct–Dec 2,444 7hrs22mins 15hrs51mins 15hrs42mins
2011–12 Jul–Sep 2,239 7hrs34mins 18hrs11mins 18hrs54mins

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 2 hours 40 minutes. The length of time until most patients (90%) had departed was 5 hours 58 minutes, compared to its national peer group performance of 5 hours 6 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 24,161 2hrs40mins 5hrs58mins 5hrs6mins
2016–17 23,662 2hrs38mins 6hrs7mins 5hrs5mins
2015–16 23,646 2hrs31mins 5hrs41mins 4hrs56mins
2014–15 22,762 2hrs36mins 6hrs5mins 4hrs45mins
2013–14 23,230 2hrs33mins 6hrs20mins 4hrs55mins
2012–13 23,594 2hrs29mins 6hrs10mins 5hrs17mins
2011–12 21,780 2hrs20mins 5hrs5mins 5hrs21mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 5,855 2hrs25mins 5hrs18mins 5hrs5mins
2017–18 Jan–Mar 6,112 2hrs35mins 5hrs43mins 5hrs6mins
2017–18 Oct–Dec 6,190 2hrs38mins 5hrs57mins 4hrs58mins
2017–18 Jul–Sep 6,004 3hrs4mins 6hrs40mins 5hrs16mins
2016–17 Apr–Jun 5,925 2hrs40mins 6hrs1min 5hrs4mins
2016–17 Jan–Mar 5,854 2hrs24mins 5hrs21mins 5hrs2mins
2016–17 Oct–Dec 6,120 2hrs43mins 6hrs23mins 5hrs4mins
2016–17 Jul–Sep 5,763 2hrs44mins 6hrs42mins 5hrs11mins
2015–16 Apr–Jun 5,933 2hrs32mins 5hrs52mins 4hrs56mins
2015–16 Jan–Mar 5,938 2hrs28mins 5hrs35mins 4hrs55mins
2015–16 Oct–Dec 5,915 2hrs30mins 5hrs41mins 4hrs51mins
2015–16 Jul–Sep 5,860 2hrs34mins 5hrs39mins 5hrs2mins
2014–15 Apr–Jun 5,579 2hrs37mins 6hrs0mins 4hrs37mins
2014–15 Jan–Mar 5,507 2hrs34mins 5hrs45mins 4hrs38mins
2014–15 Oct–Dec 5,708 2hrs27mins 5hrs49mins 4hrs40mins
2014–15 Jul–Sep 5,968 2hrs48mins 6hrs39mins 5hrs3mins
2013–14 Apr–Jun 5,735 2hrs33mins 6hrs18mins 4hrs48mins
2013–14 Jan–Mar 5,798 2hrs40mins 6hrs31mins 4hrs51mins
2013–14 Oct–Dec 5,889 2hrs39mins 6hrs24mins 4hrs55mins
2013–14 Jul–Sep 5,808 2hrs22mins 6hrs5mins 5hrs6mins
2012–13 Apr–Jun 5,774 2hrs31mins 5hrs49mins 5hrs4mins
2012–13 Jan–Mar 5,660 2hrs13mins 5hrs32mins 5hrs11mins
2012–13 Oct–Dec 6,101 2hrs28mins 6hrs25mins 5hrs12mins
2012–13 Jul–Sep 6,059 2hrs47mins 6hrs54mins 5hrs37mins
2011–12 Apr–Jun 5,340 2hrs24mins 5hrs11mins 5hrs19mins
2011–12 Jan–Mar 5,508 2hrs11mins 4hrs43mins 5hrs13mins
2011–12 Oct–Dec 5,502 2hrs24mins 5hrs14mins 5hrs21mins
2011–12 Jul–Sep 5,430 2hrs25mins 5hrs13mins 5hrs32mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 36,174 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 36,174
2016–17 33,845
2015–16 33,820
2014–15 31,966
2013–14 31,646
2012–13 31,052
2011–12 31,108
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 9,293
2017–18 Jan–Mar 9,074
2017–18 Oct–Dec 8,938
2017–18 Jul–Sep 8,869
2016–17 Apr–Jun 8,530
2016–17 Jan–Mar 8,312
2016–17 Oct–Dec 8,748
2016–17 Jul–Sep 8,255
2015–16 Apr–Jun 8,405
2015–16 Jan–Mar 8,424
2015–16 Oct–Dec 8,537
2015–16 Jul–Sep 8,454
2014–15 Apr–Jun 7,976
2014–15 Jan–Mar 7,920
2014–15 Oct–Dec 8,030
2014–15 Jul–Sep 8,040
2013–14 Apr–Jun 7,946
2013–14 Jan–Mar 7,866
2013–14 Oct–Dec 7,957
2013–14 Jul–Sep 7,877
2012–13 Apr–Jun 7,741
2012–13 Jan–Mar 7,510
2012–13 Oct–Dec 7,964
2012–13 Jul–Sep 7,837
2011–12 Apr–Jun 7,752
2011–12 Jan–Mar 7,741
2011–12 Oct–Dec 7,946
2011–12 Jul–Sep 7,669

Resuscitation presentations (require treatment immediately)

In 2017–18, 160 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 160
2016–17 167
2015–16 156
2014–15 156
2013–14 157
2012–13 140
2011–12 104
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 38
2017–18 Jan–Mar 35
2017–18 Oct–Dec 45
2017–18 Jul–Sep 42
2016–17 Apr–Jun 38
2016–17 Jan–Mar 42
2016–17 Oct–Dec 45
2016–17 Jul–Sep 42
2015–16 Apr–Jun 36
2015–16 Jan–Mar 40
2015–16 Oct–Dec 30
2015–16 Jul–Sep 50
2014–15 Apr–Jun 38
2014–15 Jan–Mar 39
2014–15 Oct–Dec 33
2014–15 Jul–Sep 46
2013–14 Apr–Jun 32
2013–14 Jan–Mar 57
2013–14 Oct–Dec 34
2013–14 Jul–Sep 34
2012–13 Apr–Jun 41
2012–13 Jan–Mar 34
2012–13 Oct–Dec 26
2012–13 Jul–Sep 39
2011–12 Apr–Jun 25
2011–12 Jan–Mar 20
2011–12 Oct–Dec 34
2011–12 Jul–Sep 25

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 3,514 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 3,514
2016–17 3,276
2015–16 3,163
2014–15 3,101
2013–14 2,721
2012–13 2,173
2011–12 1,440
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 965
2017–18 Jan–Mar 840
2017–18 Oct–Dec 799
2017–18 Jul–Sep 910
2016–17 Apr–Jun 868
2016–17 Jan–Mar 786
2016–17 Oct–Dec 829
2016–17 Jul–Sep 793
2015–16 Apr–Jun 806
2015–16 Jan–Mar 768
2015–16 Oct–Dec 828
2015–16 Jul–Sep 761
2014–15 Apr–Jun 767
2014–15 Jan–Mar 764
2014–15 Oct–Dec 798
2014–15 Jul–Sep 772
2013–14 Apr–Jun 736
2013–14 Jan–Mar 663
2013–14 Oct–Dec 684
2013–14 Jul–Sep 638
2012–13 Apr–Jun 561
2012–13 Jan–Mar 544
2012–13 Oct–Dec 531
2012–13 Jul–Sep 537
2011–12 Apr–Jun 399
2011–12 Jan–Mar 354
2011–12 Oct–Dec 353
2011–12 Jul–Sep 334

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 10,300 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 10,300
2016–17 9,589
2015–16 9,650
2014–15 9,379
2013–14 8,732
2012–13 7,782
2011–12 6,774
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 2,713
2017–18 Jan–Mar 2,505
2017–18 Oct–Dec 2,507
2017–18 Jul–Sep 2,575
2016–17 Apr–Jun 2,458
2016–17 Jan–Mar 2,299
2016–17 Oct–Dec 2,415
2016–17 Jul–Sep 2,417
2015–16 Apr–Jun 2,429
2015–16 Jan–Mar 2,362
2015–16 Oct–Dec 2,408
2015–16 Jul–Sep 2,451
2014–15 Apr–Jun 2,293
2014–15 Jan–Mar 2,358
2014–15 Oct–Dec 2,398
2014–15 Jul–Sep 2,330
2013–14 Apr–Jun 2,328
2013–14 Jan–Mar 2,160
2013–14 Oct–Dec 2,169
2013–14 Jul–Sep 2,075
2012–13 Apr–Jun 2,123
2012–13 Jan–Mar 1,910
2012–13 Oct–Dec 1,854
2012–13 Jul–Sep 1,895
2011–12 Apr–Jun 1,720
2011–12 Jan–Mar 1,733
2011–12 Oct–Dec 1,703
2011–12 Jul–Sep 1,618

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 16,544 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 16,544
2016–17 15,461
2015–16 16,252
2014–15 15,612
2013–14 15,571
2012–13 15,824
2011–12 17,681
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 4,170
2017–18 Jan–Mar 4,170
2017–18 Oct–Dec 4,071
2017–18 Jul–Sep 4,133
2016–17 Apr–Jun 3,756
2016–17 Jan–Mar 3,660
2016–17 Oct–Dec 4,158
2016–17 Jul–Sep 3,887
2015–16 Apr–Jun 4,061
2015–16 Jan–Mar 4,034
2015–16 Oct–Dec 4,113
2015–16 Jul–Sep 4,044
2014–15 Apr–Jun 3,835
2014–15 Jan–Mar 3,856
2014–15 Oct–Dec 3,891
2014–15 Jul–Sep 4,030
2013–14 Apr–Jun 3,835
2013–14 Jan–Mar 3,841
2013–14 Oct–Dec 3,888
2013–14 Jul–Sep 4,007
2012–13 Apr–Jun 3,885
2012–13 Jan–Mar 3,701
2012–13 Oct–Dec 4,123
2012–13 Jul–Sep 4,115
2011–12 Apr–Jun 4,303
2011–12 Jan–Mar 4,323
2011–12 Oct–Dec 4,606
2011–12 Jul–Sep 4,449

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 5,654 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 5,654
2016–17 5,352
2015–16 4,597
2014–15 3,718
2013–14 4,465
2012–13 5,133
2011–12 5,108
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 1,407
2017–18 Jan–Mar 1,524
2017–18 Oct–Dec 1,515
2017–18 Jul–Sep 1,208
2016–17 Apr–Jun 1,410
2016–17 Jan–Mar 1,525
2016–17 Oct–Dec 1,301
2016–17 Jul–Sep 1,116
2015–16 Apr–Jun 1,073
2015–16 Jan–Mar 1,219
2015–16 Oct–Dec 1,157
2015–16 Jul–Sep 1,148
2014–15 Apr–Jun 1,043
2014–15 Jan–Mar 903
2014–15 Oct–Dec 910
2014–15 Jul–Sep 862
2013–14 Apr–Jun 1,015
2013–14 Jan–Mar 1,145
2013–14 Oct–Dec 1,182
2013–14 Jul–Sep 1,123
2012–13 Apr–Jun 1,131
2012–13 Jan–Mar 1,321
2012–13 Oct–Dec 1,430
2012–13 Jul–Sep 1,251
2011–12 Apr–Jun 1,305
2011–12 Jan–Mar 1,311
2011–12 Oct–Dec 1,250
2011–12 Jul–Sep 1,242