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More than 500 beds
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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2017–18, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2017–18 783 100% 100%
2016–17 691 100% 100%
2015–16 586 100% 100%
2014–15 635 100% 100%
2013–14 715 100% 100%
2012–13 763 100% 100%
2011–12 773 100% 100%
Year Quarter Number of patients Patients treated immediately Peer group average
2017–18 Apr–Jun 182 100% 100%
2017–18 Jan–Mar 198 100% 100%
2017–18 Oct–Dec 194 100% 100%
2017–18 Jul–Sep 209 100% 100%
2016–17 Apr–Jun 158 100% 100%
2016–17 Jan–Mar 172 100% 100%
2016–17 Oct–Dec 179 100% 100%
2016–17 Jul–Sep 182 100% 100%
2015–16 Apr–Jun 107 100% 100%
2015–16 Jan–Mar 159 100% 100%
2015–16 Oct–Dec 181 100% 100%
2015–16 Jul–Sep 139 100% 100%
2014–15 Apr–Jun 153 100% 100%
2014–15 Jan–Mar 146 100% 100%
2014–15 Oct–Dec 164 100% 100%
2014–15 Jul–Sep 172 100% 100%
2013–14 Apr–Jun 154 100% 100%
2013–14 Jan–Mar 171 100% 100%
2013–14 Oct–Dec 203 100% 100%
2013–14 Jul–Sep 187 100% 100%
2012–13 Apr–Jun 191 100% 100%
2012–13 Jan–Mar 190 100% 100%
2012–13 Oct–Dec 198 100% 100%
2012–13 Jul–Sep 184 100% 100%
2011–12 Apr–Jun 152 100% 100%
2011–12 Jan–Mar 235 100% 100%
2011–12 Oct–Dec 195 100% 100%
2011–12 Jul–Sep 191 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 78% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 70%.

Year Number of patients Patients treated within 10 minutes Peer group average
2017–18 9,385 78% 70%
2016–17 9,059 77% 71%
2015–16 8,486 76% 73%
2014–15 8,332 81% 74%
2013–14 7,885 83% 78%
2012–13 8,467 73% 80%
2011–12 7,336 88% 80%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2017–18 Apr–Jun 2,318 85% 71%
2017–18 Jan–Mar 2,261 76% 72%
2017–18 Oct–Dec 2,422 77% 71%
2017–18 Jul–Sep 2,384 76% 68%
2016–17 Apr–Jun 2,315 79% 71%
2016–17 Jan–Mar 2,250 77% 70%
2016–17 Oct–Dec 2,229 76% 71%
2016–17 Jul–Sep 2,265 74% 70%
2015–16 Apr–Jun 2,058 73% 74%
2015–16 Jan–Mar 2,260 77% 73%
2015–16 Oct–Dec 2,085 78% 73%
2015–16 Jul–Sep 2,083 76% 71%
2014–15 Apr–Jun 1,976 84% 75%
2014–15 Jan–Mar 2,130 80% 75%
2014–15 Oct–Dec 2,139 81% 75%
2014–15 Jul–Sep 2,087 80% 73%
2013–14 Apr–Jun 1,927 84% 78%
2013–14 Jan–Mar 1,948 83% 79%
2013–14 Oct–Dec 2,035 81% 79%
2013–14 Jul–Sep 1,975 83% 78%
2012–13 Apr–Jun 2,155 68% 79%
2012–13 Jan–Mar 2,207 66% 81%
2012–13 Oct–Dec 2,128 76% 82%
2012–13 Jul–Sep 1,977 82% 78%
2011–12 Apr–Jun 1,996 88% 81%
2011–12 Jan–Mar 1,934 87% 82%
2011–12 Oct–Dec 1,872 87% 81%
2011–12 Jul–Sep 1,534 89% 76%

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 74% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 59%.

Year Number of patients Patients treated within 30 minutes Peer group average
2017–18 26,633 74% 59%
2016–17 25,762 72% 61%
2015–16 24,751 67% 64%
2014–15 24,772 75% 66%
2013–14 23,556 78% 67%
2012–13 21,532 65% 65%
2011–12 20,269 80% 63%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2017–18 Apr–Jun 6,756 87% 63%
2017–18 Jan–Mar 6,550 73% 61%
2017–18 Oct–Dec 6,621 71% 60%
2017–18 Jul–Sep 6,706 65% 55%
2016–17 Apr–Jun 6,375 74% 63%
2016–17 Jan–Mar 6,499 75% 61%
2016–17 Oct–Dec 6,663 70% 61%
2016–17 Jul–Sep 6,225 70% 59%
2015–16 Apr–Jun 5,970 67% 64%
2015–16 Jan–Mar 6,298 64% 64%
2015–16 Oct–Dec 6,310 68% 65%
2015–16 Jul–Sep 6,173 69% 62%
2014–15 Apr–Jun 5,954 79% 67%
2014–15 Jan–Mar 6,078 72% 67%
2014–15 Oct–Dec 6,347 75% 66%
2014–15 Jul–Sep 6,393 76% 63%
2013–14 Apr–Jun 6,014 84% 69%
2013–14 Jan–Mar 6,059 77% 69%
2013–14 Oct–Dec 5,677 77% 67%
2013–14 Jul–Sep 5,806 74% 64%
2012–13 Apr–Jun 5,684 62% 66%
2012–13 Jan–Mar 5,460 61% 66%
2012–13 Oct–Dec 5,228 67% 66%
2012–13 Jul–Sep 5,160 71% 60%
2011–12 Apr–Jun 5,219 80% 64%
2011–12 Jan–Mar 5,107 81% 66%
2011–12 Oct–Dec 5,102 78% 64%
2011–12 Jul–Sep 4,841 80% 57%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 82% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 71%.

Year Number of patients Patients treated within 60 minutes Peer group average
2017–18 23,425 82% 71%
2016–17 23,543 80% 73%
2015–16 22,653 76% 74%
2014–15 22,197 83% 75%
2013–14 20,610 85% 75%
2012–13 20,272 75% 71%
2011–12 20,090 74% 69%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2017–18 Apr–Jun 5,586 93% 74%
2017–18 Jan–Mar 5,966 82% 72%
2017–18 Oct–Dec 6,154 79% 71%
2017–18 Jul–Sep 5,719 73% 67%
2016–17 Apr–Jun 5,599 80% 75%
2016–17 Jan–Mar 6,352 81% 73%
2016–17 Oct–Dec 6,168 78% 73%
2016–17 Jul–Sep 5,424 78% 70%
2015–16 Apr–Jun 5,753 78% 75%
2015–16 Jan–Mar 6,005 73% 74%
2015–16 Oct–Dec 5,692 74% 75%
2015–16 Jul–Sep 5,203 80% 72%
2014–15 Apr–Jun 5,608 85% 76%
2014–15 Jan–Mar 5,667 80% 75%
2014–15 Oct–Dec 5,667 83% 75%
2014–15 Jul–Sep 5,255 83% 72%
2013–14 Apr–Jun 5,146 89% 76%
2013–14 Jan–Mar 5,479 83% 76%
2013–14 Oct–Dec 5,107 84% 75%
2013–14 Jul–Sep 4,878 83% 72%
2012–13 Apr–Jun 4,997 79% 73%
2012–13 Jan–Mar 5,291 78% 73%
2012–13 Oct–Dec 5,233 76% 72%
2012–13 Jul–Sep 4,751 68% 67%
2011–12 Apr–Jun 4,749 76% 71%
2011–12 Jan–Mar 5,109 75% 72%
2011–12 Oct–Dec 5,075 72% 69%
2011–12 Jul–Sep 5,157 71% 63%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2017–18, 96% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 90%.

Year Number of patients Patients treated within 120 minutes Peer group average
2017–18 3,874 96% 90%
2016–17 3,642 95% 92%
2015–16 4,227 94% 92%
2014–15 4,449 96% 92%
2013–14 5,145 97% 92%
2012–13 4,722 94% 90%
2011–12 5,136 92% 88%
Year Quarter Number of patients Patients treated within 120 minutes Peer group average
2017–18 Apr–Jun 978 99% 91%
2017–18 Jan–Mar 1,124 96% 90%
2017–18 Oct–Dec 910 95% 91%
2017–18 Jul–Sep 862 95% 89%
2016–17 Apr–Jun 1,005 96% 93%
2016–17 Jan–Mar 973 95% 92%
2016–17 Oct–Dec 890 94% 91%
2016–17 Jul–Sep 774 95% 90%
2015–16 Apr–Jun 1,159 95% 92%
2015–16 Jan–Mar 980 92% 92%
2015–16 Oct–Dec 1,002 94% 92%
2015–16 Jul–Sep 1,086 95% 90%
2014–15 Apr–Jun 947 95% 92%
2014–15 Jan–Mar 1,208 95% 92%
2014–15 Oct–Dec 1,170 97% 92%
2014–15 Jul–Sep 1,124 97% 90%
2013–14 Apr–Jun 1,161 97% 92%
2013–14 Jan–Mar 1,400 97% 92%
2013–14 Oct–Dec 1,400 97% 92%
2013–14 Jul–Sep 1,184 97% 90%
2012–13 Apr–Jun 1,181 96% 91%
2012–13 Jan–Mar 1,242 95% 91%
2012–13 Oct–Dec 1,153 95% 90%
2012–13 Jul–Sep 1,146 91% 88%
2011–12 Apr–Jun 1,099 94% 90%
2011–12 Jan–Mar 1,402 92% 89%
2011–12 Oct–Dec 1,284 93% 88%
2011–12 Jul–Sep 1,351 89% 85%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 81% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 65%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 66,273 81% 65%
2016–17 65,055 78% 66%
2015–16 63,244 78% 66%
2014–15 62,612 82% 66%
2013–14 60,347 81% 65%
2012–13 58,825 72% 58%
2011–12 57,088 64% 53%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 16,121 84% 66%
2017–18 Jan–Mar 16,675 82% 66%
2017–18 Oct–Dec 16,914 82% 66%
2017–18 Jul–Sep 16,563 75% 62%
2016–17 Apr–Jun 15,966 78% 67%
2016–17 Jan–Mar 16,825 82% 66%
2016–17 Oct–Dec 16,815 77% 66%
2016–17 Jul–Sep 15,449 73% 63%
2015–16 Apr–Jun 15,623 77% 66%
2015–16 Jan–Mar 16,414 78% 67%
2015–16 Oct–Dec 15,930 80% 68%
2015–16 Jul–Sep 15,277 77% 64%
2014–15 Apr–Jun 15,161 83% 67%
2014–15 Jan–Mar 15,838 81% 68%
2014–15 Oct–Dec 16,099 83% 66%
2014–15 Jul–Sep 15,514 82% 63%
2013–14 Apr–Jun 14,979 84% 67%
2013–14 Jan–Mar 15,726 81% 67%
2013–14 Oct–Dec 14,999 81% 65%
2013–14 Jul–Sep 14,643 75% 61%
2012–13 Apr–Jun 14,799 76% 61%
2012–13 Jan–Mar 15,105 75% 61%
2012–13 Oct–Dec 14,732 71% 58%
2012–13 Jul–Sep 14,189 68% 52%
2011–12 Apr–Jun 13,943 70% 55%
2011–12 Jan–Mar 14,762 67% 55%
2011–12 Oct–Dec 14,432 60% 53%
2011–12 Jul–Sep 13,951 60% 49%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2017–18, 74% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 57%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 785 74% 57%
2016–17 691 73% 58%
2015–16 588 80% 58%
2014–15 637 84% 58%
2013–14 718 76% 57%
2012–13 765 73% 53%
2011–12 776 64% 49%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 182 78% 58%
2017–18 Jan–Mar 200 77% 59%
2017–18 Oct–Dec 194 71% 58%
2017–18 Jul–Sep 209 70% 53%
2016–17 Apr–Jun 158 78% 59%
2016–17 Jan–Mar 172 76% 61%
2016–17 Oct–Dec 179 72% 58%
2016–17 Jul–Sep 182 66% 55%
2015–16 Apr–Jun 107 74% 58%
2015–16 Jan–Mar 159 81% 60%
2015–16 Oct–Dec 182 83% 60%
2015–16 Jul–Sep 140 79% 55%
2014–15 Apr–Jun 153 85% 58%
2014–15 Jan–Mar 146 89% 60%
2014–15 Oct–Dec 166 83% 59%
2014–15 Jul–Sep 172 80% 54%
2013–14 Apr–Jun 154 75% 58%
2013–14 Jan–Mar 174 75% 59%
2013–14 Oct–Dec 203 76% 57%
2013–14 Jul–Sep 187 78% 53%
2012–13 Apr–Jun 191 78% 53%
2012–13 Jan–Mar 191 77% 56%
2012–13 Oct–Dec 198 72% 52%
2012–13 Jul–Sep 185 65% 48%
2011–12 Apr–Jun 153 68% 49%
2011–12 Jan–Mar 236 66% 53%
2011–12 Oct–Dec 195 61% 50%
2011–12 Jul–Sep 192 60% 46%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 65% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 53%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 9,449 65% 53%
2016–17 9,127 61% 54%
2015–16 8,555 63% 54%
2014–15 8,398 67% 53%
2013–14 7,962 64% 53%
2012–13 8,560 54% 45%
2011–12 7,396 45% 40%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 2,337 70% 55%
2017–18 Jan–Mar 2,281 64% 54%
2017–18 Oct–Dec 2,433 63% 54%
2017–18 Jul–Sep 2,398 60% 50%
2016–17 Apr–Jun 2,331 63% 55%
2016–17 Jan–Mar 2,265 68% 55%
2016–17 Oct–Dec 2,245 60% 54%
2016–17 Jul–Sep 2,286 54% 51%
2015–16 Apr–Jun 2,077 63% 54%
2015–16 Jan–Mar 2,272 61% 56%
2015–16 Oct–Dec 2,106 67% 56%
2015–16 Jul–Sep 2,100 61% 51%
2014–15 Apr–Jun 1,994 67% 55%
2014–15 Jan–Mar 2,147 68% 56%
2014–15 Oct–Dec 2,157 68% 54%
2014–15 Jul–Sep 2,100 66% 49%
2013–14 Apr–Jun 1,946 69% 54%
2013–14 Jan–Mar 1,970 65% 56%
2013–14 Oct–Dec 2,051 63% 54%
2013–14 Jul–Sep 1,995 59% 48%
2012–13 Apr–Jun 2,178 57% 48%
2012–13 Jan–Mar 2,236 56% 49%
2012–13 Oct–Dec 2,151 50% 45%
2012–13 Jul–Sep 1,995 54% 39%
2011–12 Apr–Jun 2,011 50% 41%
2011–12 Jan–Mar 1,957 46% 42%
2011–12 Oct–Dec 1,886 40% 39%
2011–12 Jul–Sep 1,542 41% 36%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 77% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 58%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 27,155 77% 58%
2016–17 26,313 73% 59%
2015–16 25,349 73% 59%
2014–15 25,240 78% 59%
2013–14 24,062 75% 58%
2012–13 22,102 65% 49%
2011–12 20,699 54% 43%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 6,835 80% 59%
2017–18 Jan–Mar 6,689 79% 59%
2017–18 Oct–Dec 6,767 79% 59%
2017–18 Jul–Sep 6,864 72% 55%
2016–17 Apr–Jun 6,486 74% 61%
2016–17 Jan–Mar 6,630 78% 59%
2016–17 Oct–Dec 6,825 73% 58%
2016–17 Jul–Sep 6,372 69% 56%
2015–16 Apr–Jun 6,099 73% 59%
2015–16 Jan–Mar 6,470 72% 60%
2015–16 Oct–Dec 6,457 75% 61%
2015–16 Jul–Sep 6,323 72% 57%
2014–15 Apr–Jun 6,063 79% 60%
2014–15 Jan–Mar 6,207 76% 60%
2014–15 Oct–Dec 6,479 79% 59%
2014–15 Jul–Sep 6,491 78% 56%
2013–14 Apr–Jun 6,128 81% 61%
2013–14 Jan–Mar 6,206 76% 60%
2013–14 Oct–Dec 5,796 76% 58%
2013–14 Jul–Sep 5,932 69% 53%
2012–13 Apr–Jun 5,813 69% 53%
2012–13 Jan–Mar 5,597 68% 52%
2012–13 Oct–Dec 5,385 63% 49%
2012–13 Jul–Sep 5,307 60% 43%
2011–12 Apr–Jun 5,335 63% 46%
2011–12 Jan–Mar 5,244 57% 46%
2011–12 Oct–Dec 5,204 49% 43%
2011–12 Jul–Sep 4,916 48% 39%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 88% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 74%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 24,453 88% 74%
2016–17 24,657 86% 75%
2015–16 23,885 86% 75%
2014–15 23,240 89% 75%
2013–14 21,612 88% 73%
2012–13 21,624 81% 67%
2011–12 21,674 72% 62%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 5,710 91% 75%
2017–18 Jan–Mar 6,225 90% 74%
2017–18 Oct–Dec 6,456 89% 75%
2017–18 Jul–Sep 6,062 82% 72%
2016–17 Apr–Jun 5,846 86% 77%
2016–17 Jan–Mar 6,616 88% 75%
2016–17 Oct–Dec 6,508 86% 75%
2016–17 Jul–Sep 5,687 83% 73%
2015–16 Apr–Jun 6,033 84% 75%
2015–16 Jan–Mar 6,365 86% 76%
2015–16 Oct–Dec 6,028 88% 77%
2015–16 Jul–Sep 5,459 86% 74%
2014–15 Apr–Jun 5,857 90% 76%
2014–15 Jan–Mar 5,955 87% 75%
2014–15 Oct–Dec 5,943 90% 75%
2014–15 Jul–Sep 5,485 90% 72%
2013–14 Apr–Jun 5,382 91% 76%
2013–14 Jan–Mar 5,762 89% 75%
2013–14 Oct–Dec 5,328 89% 73%
2013–14 Jul–Sep 5,140 84% 70%
2012–13 Apr–Jun 5,221 85% 70%
2012–13 Jan–Mar 5,601 83% 68%
2012–13 Oct–Dec 5,620 80% 67%
2012–13 Jul–Sep 5,182 75% 61%
2011–12 Apr–Jun 5,046 78% 64%
2011–12 Jan–Mar 5,554 76% 64%
2011–12 Oct–Dec 5,511 69% 62%
2011–12 Jul–Sep 5,563 67% 58%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 96% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 88%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 4,431 96% 88%
2016–17 4,266 95% 89%
2015–16 4,865 94% 89%
2014–15 5,096 97% 89%
2013–14 5,993 97% 89%
2012–13 5,773 94% 85%
2011–12 6,543 91% 81%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,057 97% 89%
2017–18 Jan–Mar 1,280 96% 89%
2017–18 Oct–Dec 1,064 96% 89%
2017–18 Jul–Sep 1,030 94% 87%
2016–17 Apr–Jun 1,145 95% 90%
2016–17 Jan–Mar 1,142 96% 89%
2016–17 Oct–Dec 1,057 94% 89%
2016–17 Jul–Sep 922 96% 88%
2015–16 Apr–Jun 1,307 91% 89%
2015–16 Jan–Mar 1,147 95% 89%
2015–16 Oct–Dec 1,156 96% 89%
2015–16 Jul–Sep 1,255 95% 88%
2014–15 Apr–Jun 1,094 98% 89%
2014–15 Jan–Mar 1,383 97% 89%
2014–15 Oct–Dec 1,353 97% 89%
2014–15 Jul–Sep 1,266 98% 87%
2013–14 Apr–Jun 1,369 98% 89%
2013–14 Jan–Mar 1,614 97% 89%
2013–14 Oct–Dec 1,621 97% 89%
2013–14 Jul–Sep 1,389 96% 86%
2012–13 Apr–Jun 1,395 96% 87%
2012–13 Jan–Mar 1,480 94% 87%
2012–13 Oct–Dec 1,378 94% 85%
2012–13 Jul–Sep 1,520 92% 81%
2011–12 Apr–Jun 1,398 94% 83%
2011–12 Jan–Mar 1,771 93% 83%
2011–12 Oct–Dec 1,636 90% 81%
2011–12 Jul–Sep 1,738 86% 78%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 72% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 46%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 38,805 72% 46%
2016–17 39,131 69% 46%
2015–16 36,688 68% 46%
2014–15 34,922 73% 45%
2013–14 32,632 70% 45%
2012–13 30,319 57% 34%
2011–12 28,451 39% 27%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 9,192 75% 48%
2017–18 Jan–Mar 9,560 74% 48%
2017–18 Oct–Dec 9,940 73% 47%
2017–18 Jul–Sep 10,113 66% 42%
2016–17 Apr–Jun 9,761 70% 49%
2016–17 Jan–Mar 10,033 74% 47%
2016–17 Oct–Dec 10,028 68% 46%
2016–17 Jul–Sep 9,309 63% 43%
2015–16 Apr–Jun 9,200 67% 46%
2015–16 Jan–Mar 9,419 68% 47%
2015–16 Oct–Dec 9,256 72% 48%
2015–16 Jul–Sep 8,813 66% 43%
2014–15 Apr–Jun 8,712 75% 47%
2014–15 Jan–Mar 8,760 72% 47%
2014–15 Oct–Dec 8,689 73% 46%
2014–15 Jul–Sep 8,761 72% 41%
2013–14 Apr–Jun 8,276 75% 47%
2013–14 Jan–Mar 8,217 71% 48%
2013–14 Oct–Dec 8,096 70% 45%
2013–14 Jul–Sep 8,043 63% 38%
2012–13 Apr–Jun 7,898 62% 38%
2012–13 Jan–Mar 7,698 61% 38%
2012–13 Oct–Dec 7,586 54% 34%
2012–13 Jul–Sep 7,137 49% 27%
2011–12 Apr–Jun 7,221 48% 29%
2011–12 Jan–Mar 7,210 42% 30%
2011–12 Oct–Dec 7,158 33% 27%
2011–12 Jul–Sep 6,862 33% 24%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 93% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 78%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 27,468 93% 78%
2016–17 25,924 92% 79%
2015–16 26,556 92% 80%
2014–15 27,690 95% 80%
2013–14 27,715 93% 79%
2012–13 28,506 89% 73%
2011–12 28,637 89% 69%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 6,929 96% 79%
2017–18 Jan–Mar 7,115 94% 78%
2017–18 Oct–Dec 6,974 93% 78%
2017–18 Jul–Sep 6,450 90% 75%
2016–17 Apr–Jun 6,205 92% 81%
2016–17 Jan–Mar 6,792 93% 79%
2016–17 Oct–Dec 6,787 92% 79%
2016–17 Jul–Sep 6,140 90% 78%
2015–16 Apr–Jun 6,423 92% 80%
2015–16 Jan–Mar 6,995 91% 80%
2015–16 Oct–Dec 6,674 92% 81%
2015–16 Jul–Sep 6,464 92% 78%
2014–15 Apr–Jun 6,449 95% 82%
2014–15 Jan–Mar 7,078 93% 81%
2014–15 Oct–Dec 7,410 95% 80%
2014–15 Jul–Sep 6,753 95% 78%
2013–14 Apr–Jun 6,703 96% 81%
2013–14 Jan–Mar 7,509 93% 80%
2013–14 Oct–Dec 6,903 94% 79%
2013–14 Jul–Sep 6,600 90% 75%
2012–13 Apr–Jun 6,901 91% 76%
2012–13 Jan–Mar 7,407 89% 75%
2012–13 Oct–Dec 7,146 88% 73%
2012–13 Jul–Sep 7,052 87% 68%
2011–12 Apr–Jun 6,722 93% 70%
2011–12 Jan–Mar 7,552 91% 71%
2011–12 Oct–Dec 7,274 87% 69%
2011–12 Jul–Sep 7,089 85% 65%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 2 hours 52 minutes. The length of time until most patients (90%) had departed was 7 hours 3 minutes, compared to its national peer group performance of 8 hours 14 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 66,273 2hrs52mins 7hrs3mins 8hrs14mins
2016–17 65,055 2hrs56mins 7hrs47mins 8hrs3mins
2015–16 63,244 3hrs2mins 7hrs43mins 7hrs57mins
2014–15 62,612 2hrs52mins 6hrs19mins 8hrs10mins
2013–14 60,347 2hrs56mins 6hrs33mins 8hrs11mins
2012–13 58,825 3hrs15mins 8hrs42mins 9hrs9mins
2011–12 57,088 3hrs29mins 8hrs31mins 9hrs53mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 16,121 2hrs48mins 7hrs1min 8hrs7mins
2017–18 Jan–Mar 16,675 2hrs46mins 6hrs19mins 8hrs0mins
2017–18 Oct–Dec 16,914 2hrs52mins 6hrs23mins 8hrs0mins
2017–18 Jul–Sep 16,563 3hrs3mins 8hrs36mins 8hrs53mins
2016–17 Apr–Jun 15,966 2hrs56mins 7hrs53mins 7hrs50mins
2016–17 Jan–Mar 16,825 2hrs50mins 6hrs7mins 7hrs52mins
2016–17 Oct–Dec 16,815 2hrs55mins 7hrs57mins 7hrs59mins
2016–17 Jul–Sep 15,449 3hrs4mins 9hrs29mins 8hrs34mins
2015–16 Apr–Jun 15,623 2hrs58mins 8hrs10mins 7hrs59mins
2015–16 Jan–Mar 16,414 3hrs4mins 7hrs39mins 7hrs39mins
2015–16 Oct–Dec 15,930 3hrs1min 6hrs49mins 7hrs34mins
2015–16 Jul–Sep 15,277 3hrs3mins 8hrs20mins 8hrs40mins
2014–15 Apr–Jun 15,161 2hrs53mins 6hrs7mins 7hrs56mins
2014–15 Jan–Mar 15,838 2hrs58mins 6hrs35mins 7hrs44mins
2014–15 Oct–Dec 16,099 2hrs47mins 6hrs7mins 8hrs1min
2014–15 Jul–Sep 15,514 2hrs52mins 6hrs26mins 9hrs7mins
2013–14 Apr–Jun 14,979 2hrs48mins 5hrs18mins 7hrs56mins
2013–14 Jan–Mar 15,726 2hrs58mins 5hrs56mins 7hrs46mins
2013–14 Oct–Dec 14,999 2hrs56mins 6hrs21mins 8hrs3mins
2013–14 Jul–Sep 14,643 3hrs6mins 9hrs25mins 8hrs58mins
2012–13 Apr–Jun 14,799 3hrs7mins 8hrs40mins 8hrs56mins
2012–13 Jan–Mar 15,105 3hrs5mins 7hrs23mins 8hrs27mins
2012–13 Oct–Dec 14,732 3hrs19mins 9hrs45mins 8hrs50mins
2012–13 Jul–Sep 14,189 3hrs29mins 9hrs52mins 10hrs29mins
2011–12 Apr–Jun 13,943 3hrs23mins 8hrs48mins 9hrs33mins
2011–12 Jan–Mar 14,762 3hrs23mins 8hrs43mins 9hrs14mins
2011–12 Oct–Dec 14,432 3hrs34mins 8hrs1min 9hrs48mins
2011–12 Jul–Sep 13,951 3hrs37mins 8hrs31mins 11hrs2mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 3 hours 23 minutes. The length of time until most patients (90%) had departed was 9 hours 57 minutes, compared to its national peer group performance of 11 hours 43 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 38,805 3hrs23mins 9hrs57mins 11hrs43mins
2016–17 39,131 3hrs25mins 10hrs34mins 11hrs25mins
2015–16 36,688 3hrs33mins 10hrs25mins 11hrs21mins
2014–15 34,922 3hrs26mins 8hrs50mins 12hrs0mins
2013–14 32,632 3hrs35mins 9hrs12mins 11hrs51mins
2012–13 30,319 3hrs53mins 12hrs47mins 13hrs34mins
2011–12 28,451 5hrs12mins 13hrs41mins 14hrs16mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 9,192 3hrs21mins 11hrs0mins 11hrs30mins
2017–18 Jan–Mar 9,560 3hrs18mins 8hrs51mins 10hrs59mins
2017–18 Oct–Dec 9,940 3hrs22mins 8hrs41mins 11hrs8mins
2017–18 Jul–Sep 10,113 3hrs31mins 11hrs26mins 13hrs21mins
2016–17 Apr–Jun 9,761 3hrs24mins 10hrs41mins 11hrs0mins
2016–17 Jan–Mar 10,033 3hrs17mins 8hrs8mins 11hrs1min
2016–17 Oct–Dec 10,028 3hrs26mins 10hrs53mins 11hrs9mins
2016–17 Jul–Sep 9,309 3hrs37mins 12hrs30mins 12hrs32mins
2015–16 Apr–Jun 9,200 3hrs31mins 11hrs7mins 11hrs22mins
2015–16 Jan–Mar 9,419 3hrs35mins 10hrs10mins 10hrs40mins
2015–16 Oct–Dec 9,256 3hrs30mins 8hrs56mins 10hrs26mins
2015–16 Jul–Sep 8,813 3hrs38mins 11hrs32mins 13hrs12mins
2014–15 Apr–Jun 8,712 3hrs24mins 8hrs31mins 11hrs34mins
2014–15 Jan–Mar 8,760 3hrs30mins 9hrs3mins 10hrs55mins
2014–15 Oct–Dec 8,689 3hrs24mins 8hrs54mins 11hrs29mins
2014–15 Jul–Sep 8,761 3hrs27mins 8hrs53mins 14hrs9mins
2013–14 Apr–Jun 8,276 3hrs25mins 6hrs59mins 11hrs22mins
2013–14 Jan–Mar 8,217 3hrs37mins 7hrs58mins 10hrs57mins
2013–14 Oct–Dec 8,096 3hrs35mins 8hrs56mins 11hrs35mins
2013–14 Jul–Sep 8,043 3hrs44mins 13hrs6mins 13hrs31mins
2012–13 Apr–Jun 7,898 3hrs46mins 12hrs47mins 13hrs22mins
2012–13 Jan–Mar 7,698 3hrs47mins 10hrs3mins 11hrs57mins
2012–13 Oct–Dec 7,586 3hrs55mins 14hrs2mins 12hrs37mins
2012–13 Jul–Sep 7,137 4hrs4mins 15hrs18mins 16hrs19mins
2011–12 Apr–Jun 7,221 4hrs25mins 14hrs13mins 14hrs5mins
2011–12 Jan–Mar 7,210 4hrs51mins 14hrs10mins 13hrs14mins
2011–12 Oct–Dec 7,158 5hrs37mins 12hrs30mins 13hrs43mins
2011–12 Jul–Sep 6,862 5hrs35mins 14hrs3mins 15hrs56mins

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 2 hours 16 minutes. The length of time until most patients (90%) had departed was 3 hours 53 minutes, compared to its national peer group performance of 5 hours 40 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 27,468 2hrs16mins 3hrs53mins 5hrs40mins
2016–17 25,924 2hrs18mins 3hrs57mins 5hrs27mins
2015–16 26,556 2hrs19mins 3hrs57mins 5hrs25mins
2014–15 27,690 2hrs10mins 3hrs50mins 5hrs20mins
2013–14 27,715 2hrs8mins 3hrs52mins 5hrs31mins
2012–13 28,506 2hrs19mins 4hrs16mins 6hrs8mins
2011–12 28,637 2hrs21mins 4hrs9mins 6hrs34mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 6,929 2hrs12mins 3hrs49mins 5hrs31mins
2017–18 Jan–Mar 7,115 2hrs15mins 3hrs52mins 5hrs40mins
2017–18 Oct–Dec 6,974 2hrs16mins 3hrs53mins 5hrs37mins
2017–18 Jul–Sep 6,450 2hrs23mins 4hrs3mins 5hrs50mins
2016–17 Apr–Jun 6,205 2hrs19mins 3hrs57mins 5hrs17mins
2016–17 Jan–Mar 6,792 2hrs15mins 3hrs53mins 5hrs27mins
2016–17 Oct–Dec 6,787 2hrs18mins 3hrs56mins 5hrs29mins
2016–17 Jul–Sep 6,140 2hrs21mins 4hrs1min 5hrs36mins
2015–16 Apr–Jun 6,423 2hrs18mins 3hrs57mins 5hrs22mins
2015–16 Jan–Mar 6,995 2hrs22mins 3hrs58mins 5hrs22mins
2015–16 Oct–Dec 6,674 2hrs17mins 3hrs55mins 5hrs18mins
2015–16 Jul–Sep 6,464 2hrs17mins 3hrs56mins 5hrs38mins
2014–15 Apr–Jun 6,449 2hrs13mins 3hrs51mins 5hrs9mins
2014–15 Jan–Mar 7,078 2hrs15mins 3hrs53mins 5hrs14mins
2014–15 Oct–Dec 7,410 2hrs6mins 3hrs49mins 5hrs22mins
2014–15 Jul–Sep 6,753 2hrs6mins 3hrs46mins 5hrs36mins
2013–14 Apr–Jun 6,703 2hrs2mins 3hrs44mins 5hrs16mins
2013–14 Jan–Mar 7,509 2hrs11mins 3hrs53mins 5hrs23mins
2013–14 Oct–Dec 6,903 2hrs8mins 3hrs51mins 5hrs31mins
2013–14 Jul–Sep 6,600 2hrs11mins 3hrs59mins 5hrs53mins
2012–13 Apr–Jun 6,901 2hrs15mins 3hrs58mins 5hrs52mins
2012–13 Jan–Mar 7,407 2hrs16mins 4hrs7mins 5hrs53mins
2012–13 Oct–Dec 7,146 2hrs20mins 4hrs26mins 6hrs5mins
2012–13 Jul–Sep 7,052 2hrs26mins 4hrs32mins 6hrs40mins
2011–12 Apr–Jun 6,722 2hrs17mins 3hrs55mins 6hrs22mins
2011–12 Jan–Mar 7,552 2hrs15mins 3hrs59mins 6hrs21mins
2011–12 Oct–Dec 7,274 2hrs23mins 4hrs22mins 6hrs33mins
2011–12 Jul–Sep 7,089 2hrs26mins 4hrs31mins 6hrs59mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 66,273 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 66,273
2016–17 65,055
2015–16 63,244
2014–15 62,612
2013–14 60,347
2012–13 58,825
2011–12 57,088
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 16,121
2017–18 Jan–Mar 16,675
2017–18 Oct–Dec 16,914
2017–18 Jul–Sep 16,563
2016–17 Apr–Jun 15,966
2016–17 Jan–Mar 16,825
2016–17 Oct–Dec 16,815
2016–17 Jul–Sep 15,449
2015–16 Apr–Jun 15,623
2015–16 Jan–Mar 16,414
2015–16 Oct–Dec 15,930
2015–16 Jul–Sep 15,277
2014–15 Apr–Jun 15,161
2014–15 Jan–Mar 15,838
2014–15 Oct–Dec 16,099
2014–15 Jul–Sep 15,514
2013–14 Apr–Jun 14,979
2013–14 Jan–Mar 15,726
2013–14 Oct–Dec 14,999
2013–14 Jul–Sep 14,643
2012–13 Apr–Jun 14,799
2012–13 Jan–Mar 15,105
2012–13 Oct–Dec 14,732
2012–13 Jul–Sep 14,189
2011–12 Apr–Jun 13,943
2011–12 Jan–Mar 14,762
2011–12 Oct–Dec 14,432
2011–12 Jul–Sep 13,951

Resuscitation presentations (require treatment immediately)

In 2017–18, 785 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 785
2016–17 691
2015–16 588
2014–15 637
2013–14 718
2012–13 765
2011–12 776
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 182
2017–18 Jan–Mar 200
2017–18 Oct–Dec 194
2017–18 Jul–Sep 209
2016–17 Apr–Jun 158
2016–17 Jan–Mar 172
2016–17 Oct–Dec 179
2016–17 Jul–Sep 182
2015–16 Apr–Jun 107
2015–16 Jan–Mar 159
2015–16 Oct–Dec 182
2015–16 Jul–Sep 140
2014–15 Apr–Jun 153
2014–15 Jan–Mar 146
2014–15 Oct–Dec 166
2014–15 Jul–Sep 172
2013–14 Apr–Jun 154
2013–14 Jan–Mar 174
2013–14 Oct–Dec 203
2013–14 Jul–Sep 187
2012–13 Apr–Jun 191
2012–13 Jan–Mar 191
2012–13 Oct–Dec 198
2012–13 Jul–Sep 185
2011–12 Apr–Jun 153
2011–12 Jan–Mar 236
2011–12 Oct–Dec 195
2011–12 Jul–Sep 192

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 9,449 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 9,449
2016–17 9,127
2015–16 8,555
2014–15 8,398
2013–14 7,962
2012–13 8,560
2011–12 7,396
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 2,337
2017–18 Jan–Mar 2,281
2017–18 Oct–Dec 2,433
2017–18 Jul–Sep 2,398
2016–17 Apr–Jun 2,331
2016–17 Jan–Mar 2,265
2016–17 Oct–Dec 2,245
2016–17 Jul–Sep 2,286
2015–16 Apr–Jun 2,077
2015–16 Jan–Mar 2,272
2015–16 Oct–Dec 2,106
2015–16 Jul–Sep 2,100
2014–15 Apr–Jun 1,994
2014–15 Jan–Mar 2,147
2014–15 Oct–Dec 2,157
2014–15 Jul–Sep 2,100
2013–14 Apr–Jun 1,946
2013–14 Jan–Mar 1,970
2013–14 Oct–Dec 2,051
2013–14 Jul–Sep 1,995
2012–13 Apr–Jun 2,178
2012–13 Jan–Mar 2,236
2012–13 Oct–Dec 2,151
2012–13 Jul–Sep 1,995
2011–12 Apr–Jun 2,011
2011–12 Jan–Mar 1,957
2011–12 Oct–Dec 1,886
2011–12 Jul–Sep 1,542

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 27,155 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 27,155
2016–17 26,313
2015–16 25,349
2014–15 25,240
2013–14 24,062
2012–13 22,102
2011–12 20,699
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 6,835
2017–18 Jan–Mar 6,689
2017–18 Oct–Dec 6,767
2017–18 Jul–Sep 6,864
2016–17 Apr–Jun 6,486
2016–17 Jan–Mar 6,630
2016–17 Oct–Dec 6,825
2016–17 Jul–Sep 6,372
2015–16 Apr–Jun 6,099
2015–16 Jan–Mar 6,470
2015–16 Oct–Dec 6,457
2015–16 Jul–Sep 6,323
2014–15 Apr–Jun 6,063
2014–15 Jan–Mar 6,207
2014–15 Oct–Dec 6,479
2014–15 Jul–Sep 6,491
2013–14 Apr–Jun 6,128
2013–14 Jan–Mar 6,206
2013–14 Oct–Dec 5,796
2013–14 Jul–Sep 5,932
2012–13 Apr–Jun 5,813
2012–13 Jan–Mar 5,597
2012–13 Oct–Dec 5,385
2012–13 Jul–Sep 5,307
2011–12 Apr–Jun 5,335
2011–12 Jan–Mar 5,244
2011–12 Oct–Dec 5,204
2011–12 Jul–Sep 4,916

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 24,453 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 24,453
2016–17 24,657
2015–16 23,885
2014–15 23,240
2013–14 21,612
2012–13 21,624
2011–12 21,674
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 5,710
2017–18 Jan–Mar 6,225
2017–18 Oct–Dec 6,456
2017–18 Jul–Sep 6,062
2016–17 Apr–Jun 5,846
2016–17 Jan–Mar 6,616
2016–17 Oct–Dec 6,508
2016–17 Jul–Sep 5,687
2015–16 Apr–Jun 6,033
2015–16 Jan–Mar 6,365
2015–16 Oct–Dec 6,028
2015–16 Jul–Sep 5,459
2014–15 Apr–Jun 5,857
2014–15 Jan–Mar 5,955
2014–15 Oct–Dec 5,943
2014–15 Jul–Sep 5,485
2013–14 Apr–Jun 5,382
2013–14 Jan–Mar 5,762
2013–14 Oct–Dec 5,328
2013–14 Jul–Sep 5,140
2012–13 Apr–Jun 5,221
2012–13 Jan–Mar 5,601
2012–13 Oct–Dec 5,620
2012–13 Jul–Sep 5,182
2011–12 Apr–Jun 5,046
2011–12 Jan–Mar 5,554
2011–12 Oct–Dec 5,511
2011–12 Jul–Sep 5,563

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 4,431 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 4,431
2016–17 4,266
2015–16 4,865
2014–15 5,096
2013–14 5,993
2012–13 5,773
2011–12 6,543
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 1,057
2017–18 Jan–Mar 1,280
2017–18 Oct–Dec 1,064
2017–18 Jul–Sep 1,030
2016–17 Apr–Jun 1,145
2016–17 Jan–Mar 1,142
2016–17 Oct–Dec 1,057
2016–17 Jul–Sep 922
2015–16 Apr–Jun 1,307
2015–16 Jan–Mar 1,147
2015–16 Oct–Dec 1,156
2015–16 Jul–Sep 1,255
2014–15 Apr–Jun 1,094
2014–15 Jan–Mar 1,383
2014–15 Oct–Dec 1,353
2014–15 Jul–Sep 1,266
2013–14 Apr–Jun 1,369
2013–14 Jan–Mar 1,614
2013–14 Oct–Dec 1,621
2013–14 Jul–Sep 1,389
2012–13 Apr–Jun 1,395
2012–13 Jan–Mar 1,480
2012–13 Oct–Dec 1,378
2012–13 Jul–Sep 1,520
2011–12 Apr–Jun 1,398
2011–12 Jan–Mar 1,771
2011–12 Oct–Dec 1,636
2011–12 Jul–Sep 1,738