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200 to 500 beds
This hospital has an emergency department
This is a public hospital

St Vincent's Hospital [Fitzroy]

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2016–17, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2016–17 422 100% 100%
2015–16 347 100% 100%
2014–15 324 100% 100%
2013–14 295 100% 100%
2012–13 290 100% 100%
2011–12 309 100% 100%
Year Quarter Number of patients Patients treated immediately Peer group average
2016–17 Apr–Jun 120 100% 100%
2016–17 Jan–Mar 111 100% 100%
2016–17 Oct–Dec 103 100% 100%
2016–17 Jul–Sep 88 100% 100%
2015–16 Apr–Jun 86 100% 100%
2015–16 Jan–Mar 88 100% 100%
2015–16 Oct–Dec 90 100% 100%
2015–16 Jul–Sep 83 100% 100%
2014–15 Apr–Jun 70 100% 100%
2014–15 Jan–Mar 82 100% 100%
2014–15 Oct–Dec 94 100% 100%
2014–15 Jul–Sep 78 100% 100%
2013–14 Apr–Jun 70 100% 100%
2013–14 Jan–Mar 81 100% 100%
2013–14 Oct–Dec 63 100% 100%
2013–14 Jul–Sep 81 100% 100%
2012–13 Apr–Jun 83 100% 100%
2012–13 Jan–Mar 66 100% 100%
2012–13 Oct–Dec 58 100% 100%
2012–13 Jul–Sep 83 100% 100%
2011–12 Apr–Jun 67 100% 100%
2011–12 Jan–Mar 73 100% 100%
2011–12 Oct–Dec 92 100% 100%
2011–12 Jul–Sep 77 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2016–17, 79% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 71%.

Year Number of patients Patients treated within 10 minutes Peer group average
2016–17 4,678 79% 71%
2015–16 3,934 73% 73%
2014–15 3,970 81% 74%
2013–14 3,736 82% 78%
2012–13 3,373 82% 80%
2011–12 3,305 85% 80%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2016–17 Apr–Jun 1,163 86% 71%
2016–17 Jan–Mar 1,222 78% 70%
2016–17 Oct–Dec 1,228 76% 71%
2016–17 Jul–Sep 1,065 74% 70%
2015–16 Apr–Jun 928 79% 74%
2015–16 Jan–Mar 971 73% 73%
2015–16 Oct–Dec 955 70% 73%
2015–16 Jul–Sep 1,080 72% 71%
2014–15 Apr–Jun 948 85% 75%
2014–15 Jan–Mar 977 86% 75%
2014–15 Oct–Dec 974 78% 75%
2014–15 Jul–Sep 1,071 76% 73%
2013–14 Apr–Jun 936 84% 78%
2013–14 Jan–Mar 857 84% 79%
2013–14 Oct–Dec 958 81% 79%
2013–14 Jul–Sep 985 78% 78%
2012–13 Apr–Jun 867 80% 79%
2012–13 Jan–Mar 826 85% 81%
2012–13 Oct–Dec 806 80% 82%
2012–13 Jul–Sep 874 84% 78%
2011–12 Apr–Jun 799 85% 81%
2011–12 Jan–Mar 790 86% 82%
2011–12 Oct–Dec 828 85% 81%
2011–12 Jul–Sep 888 83% 76%

Urgent waiting time (requires treatment within 30 minutes)

In 2016–17, 66% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 61%.

Year Number of patients Patients treated within 30 minutes Peer group average
2016–17 17,261 66% 61%
2015–16 15,254 65% 64%
2014–15 15,257 67% 66%
2013–14 14,885 71% 67%
2012–13 14,359 70% 65%
2011–12 14,827 72% 63%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2016–17 Apr–Jun 4,333 75% 63%
2016–17 Jan–Mar 4,285 65% 61%
2016–17 Oct–Dec 4,480 61% 61%
2016–17 Jul–Sep 4,163 63% 59%
2015–16 Apr–Jun 3,749 72% 64%
2015–16 Jan–Mar 3,687 69% 64%
2015–16 Oct–Dec 3,944 64% 65%
2015–16 Jul–Sep 3,874 56% 62%
2014–15 Apr–Jun 3,663 71% 67%
2014–15 Jan–Mar 3,820 69% 67%
2014–15 Oct–Dec 3,836 65% 66%
2014–15 Jul–Sep 3,938 62% 63%
2013–14 Apr–Jun 3,646 78% 69%
2013–14 Jan–Mar 3,665 72% 69%
2013–14 Oct–Dec 3,717 67% 67%
2013–14 Jul–Sep 3,857 66% 64%
2012–13 Apr–Jun 3,563 71% 66%
2012–13 Jan–Mar 3,561 76% 66%
2012–13 Oct–Dec 3,627 70% 66%
2012–13 Jul–Sep 3,608 65% 60%
2011–12 Apr–Jun 3,563 72% 64%
2011–12 Jan–Mar 3,755 75% 66%
2011–12 Oct–Dec 3,762 73% 64%
2011–12 Jul–Sep 3,747 68% 57%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2016–17, 69% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 73%.

Year Number of patients Patients treated within 60 minutes Peer group average
2016–17 18,680 69% 73%
2015–16 18,819 67% 74%
2014–15 18,042 66% 75%
2013–14 17,886 68% 75%
2012–13 17,377 66% 71%
2011–12 17,062 63% 69%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2016–17 Apr–Jun 4,626 81% 75%
2016–17 Jan–Mar 4,707 71% 73%
2016–17 Oct–Dec 4,701 63% 73%
2016–17 Jul–Sep 4,646 63% 70%
2015–16 Apr–Jun 4,751 72% 75%
2015–16 Jan–Mar 4,990 70% 74%
2015–16 Oct–Dec 4,822 65% 75%
2015–16 Jul–Sep 4,256 63% 72%
2014–15 Apr–Jun 4,477 71% 76%
2014–15 Jan–Mar 4,574 67% 75%
2014–15 Oct–Dec 4,644 63% 75%
2014–15 Jul–Sep 4,347 62% 72%
2013–14 Apr–Jun 4,616 74% 76%
2013–14 Jan–Mar 4,631 69% 76%
2013–14 Oct–Dec 4,480 64% 75%
2013–14 Jul–Sep 4,159 62% 72%
2012–13 Apr–Jun 4,228 69% 73%
2012–13 Jan–Mar 4,532 69% 73%
2012–13 Oct–Dec 4,494 67% 72%
2012–13 Jul–Sep 4,123 58% 67%
2011–12 Apr–Jun 4,209 66% 71%
2011–12 Jan–Mar 4,311 64% 72%
2011–12 Oct–Dec 4,350 64% 69%
2011–12 Jul–Sep 4,192 59% 63%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2016–17, 87% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 92%.

Year Number of patients Patients treated within 120 minutes Peer group average
2016–17 2,464 87% 92%
2015–16 2,477 85% 92%
2014–15 1,989 83% 92%
2013–14 2,251 86% 92%
2012–13 2,722 82% 90%
2011–12 2,803 82% 88%
Year Quarter Number of patients Patients treated within 120 minutes Peer group average
2016–17 Apr–Jun 668 94% 93%
2016–17 Jan–Mar 639 89% 92%
2016–17 Oct–Dec 597 83% 91%
2016–17 Jul–Sep 560 81% 90%
2015–16 Apr–Jun 630 88% 92%
2015–16 Jan–Mar 708 88% 92%
2015–16 Oct–Dec 566 84% 92%
2015–16 Jul–Sep 573 81% 90%
2014–15 Apr–Jun 532 85% 92%
2014–15 Jan–Mar 539 83% 92%
2014–15 Oct–Dec 492 84% 92%
2014–15 Jul–Sep 426 81% 90%
2013–14 Apr–Jun 528 89% 92%
2013–14 Jan–Mar 595 85% 92%
2013–14 Oct–Dec 588 84% 92%
2013–14 Jul–Sep 540 85% 90%
2012–13 Apr–Jun 678 82% 91%
2012–13 Jan–Mar 811 85% 91%
2012–13 Oct–Dec 732 83% 90%
2012–13 Jul–Sep 501 77% 88%
2011–12 Apr–Jun 749 85% 90%
2011–12 Jan–Mar 761 78% 89%
2011–12 Oct–Dec 799 84% 88%
2011–12 Jul–Sep 494 79% 85%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2016–17, 69% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 66%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 46,121 69% 66%
2015–16 43,764 65% 66%
2014–15 42,548 60% 66%
2013–14 41,720 61% 65%
2012–13 41,255 58% 58%
2011–12 41,671 54% 53%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 Apr–Jun 11,297 79% 67%
2016–17 Jan–Mar 11,630 72% 66%
2016–17 Oct–Dec 11,972 65% 66%
2016–17 Jul–Sep 11,222 63% 63%
2015–16 Apr–Jun 10,843 69% 66%
2015–16 Jan–Mar 11,145 68% 67%
2015–16 Oct–Dec 11,099 65% 68%
2015–16 Jul–Sep 10,677 57% 64%
2014–15 Apr–Jun 10,313 63% 67%
2014–15 Jan–Mar 10,757 63% 68%
2014–15 Oct–Dec 10,874 58% 66%
2014–15 Jul–Sep 10,604 55% 63%
2013–14 Apr–Jun 10,300 67% 67%
2013–14 Jan–Mar 10,539 64% 67%
2013–14 Oct–Dec 10,523 56% 65%
2013–14 Jul–Sep 10,358 55% 61%
2012–13 Apr–Jun 10,133 56% 61%
2012–13 Jan–Mar 10,572 61% 61%
2012–13 Oct–Dec 10,519 59% 58%
2012–13 Jul–Sep 10,031 54% 52%
2011–12 Apr–Jun 10,126 56% 55%
2011–12 Jan–Mar 10,574 54% 55%
2011–12 Oct–Dec 10,679 56% 53%
2011–12 Jul–Sep 10,292 51% 49%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2016–17, 59% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 58%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 422 59% 58%
2015–16 347 57% 58%
2014–15 324 56% 58%
2013–14 296 56% 57%
2012–13 290 53% 53%
2011–12 309 48% 49%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 Apr–Jun 120 70% 59%
2016–17 Jan–Mar 111 63% 61%
2016–17 Oct–Dec 103 50% 58%
2016–17 Jul–Sep 88 51% 55%
2015–16 Apr–Jun 86 55% 58%
2015–16 Jan–Mar 88 60% 60%
2015–16 Oct–Dec 90 57% 60%
2015–16 Jul–Sep 83 57% 55%
2014–15 Apr–Jun 70 59% 58%
2014–15 Jan–Mar 82 66% 60%
2014–15 Oct–Dec 94 48% 59%
2014–15 Jul–Sep 78 51% 54%
2013–14 Apr–Jun 70 63% 58%
2013–14 Jan–Mar 81 62% 59%
2013–14 Oct–Dec 64 56% 57%
2013–14 Jul–Sep 81 44% 53%
2012–13 Apr–Jun 83 52% 53%
2012–13 Jan–Mar 66 53% 56%
2012–13 Oct–Dec 58 57% 52%
2012–13 Jul–Sep 83 51% 48%
2011–12 Apr–Jun 67 55% 49%
2011–12 Jan–Mar 73 47% 53%
2011–12 Oct–Dec 92 46% 50%
2011–12 Jul–Sep 77 47% 46%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2016–17, 65% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 54%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 4,685 65% 54%
2015–16 3,935 62% 54%
2014–15 3,979 58% 53%
2013–14 3,742 57% 53%
2012–13 3,378 53% 45%
2011–12 3,310 49% 40%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 Apr–Jun 1,163 72% 55%
2016–17 Jan–Mar 1,223 68% 55%
2016–17 Oct–Dec 1,231 60% 54%
2016–17 Jul–Sep 1,068 62% 51%
2015–16 Apr–Jun 928 65% 54%
2015–16 Jan–Mar 971 66% 56%
2015–16 Oct–Dec 956 64% 56%
2015–16 Jul–Sep 1,080 56% 51%
2014–15 Apr–Jun 950 60% 55%
2014–15 Jan–Mar 979 62% 56%
2014–15 Oct–Dec 975 56% 54%
2014–15 Jul–Sep 1,075 55% 49%
2013–14 Apr–Jun 936 60% 54%
2013–14 Jan–Mar 858 58% 56%
2013–14 Oct–Dec 962 54% 54%
2013–14 Jul–Sep 986 55% 48%
2012–13 Apr–Jun 869 52% 48%
2012–13 Jan–Mar 826 55% 49%
2012–13 Oct–Dec 807 55% 45%
2012–13 Jul–Sep 876 52% 39%
2011–12 Apr–Jun 802 51% 41%
2011–12 Jan–Mar 791 51% 42%
2011–12 Oct–Dec 828 48% 39%
2011–12 Jul–Sep 889 47% 36%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2016–17, 64% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 59%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 17,565 64% 59%
2015–16 15,551 59% 59%
2014–15 15,570 53% 59%
2013–14 15,132 53% 58%
2012–13 14,633 49% 49%
2011–12 15,117 45% 43%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 Apr–Jun 4,385 73% 61%
2016–17 Jan–Mar 4,353 65% 59%
2016–17 Oct–Dec 4,587 59% 58%
2016–17 Jul–Sep 4,240 59% 56%
2015–16 Apr–Jun 3,820 65% 59%
2015–16 Jan–Mar 3,758 61% 60%
2015–16 Oct–Dec 4,009 58% 61%
2015–16 Jul–Sep 3,964 50% 57%
2014–15 Apr–Jun 3,730 58% 60%
2014–15 Jan–Mar 3,887 56% 60%
2014–15 Oct–Dec 3,929 51% 59%
2014–15 Jul–Sep 4,024 49% 56%
2013–14 Apr–Jun 3,694 61% 61%
2013–14 Jan–Mar 3,728 57% 60%
2013–14 Oct–Dec 3,785 48% 58%
2013–14 Jul–Sep 3,925 47% 53%
2012–13 Apr–Jun 3,638 46% 53%
2012–13 Jan–Mar 3,610 52% 52%
2012–13 Oct–Dec 3,692 49% 49%
2012–13 Jul–Sep 3,693 48% 43%
2011–12 Apr–Jun 3,631 48% 46%
2011–12 Jan–Mar 3,832 46% 46%
2011–12 Oct–Dec 3,832 44% 43%
2011–12 Jul–Sep 3,822 41% 39%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2016–17, 73% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 75%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 20,504 73% 75%
2015–16 20,795 67% 75%
2014–15 20,122 62% 75%
2013–14 19,666 63% 73%
2012–13 19,355 60% 67%
2011–12 19,144 57% 62%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 Apr–Jun 4,892 84% 77%
2016–17 Jan–Mar 5,169 76% 75%
2016–17 Oct–Dec 5,303 68% 75%
2016–17 Jul–Sep 5,140 64% 73%
2015–16 Apr–Jun 5,222 71% 75%
2015–16 Jan–Mar 5,445 70% 76%
2015–16 Oct–Dec 5,315 69% 77%
2015–16 Jul–Sep 4,813 59% 74%
2014–15 Apr–Jun 4,901 65% 76%
2014–15 Jan–Mar 5,103 66% 75%
2014–15 Oct–Dec 5,243 60% 75%
2014–15 Jul–Sep 4,875 58% 72%
2013–14 Apr–Jun 4,958 71% 76%
2013–14 Jan–Mar 5,119 68% 75%
2013–14 Oct–Dec 4,954 58% 73%
2013–14 Jul–Sep 4,635 57% 70%
2012–13 Apr–Jun 4,690 59% 70%
2012–13 Jan–Mar 4,993 64% 68%
2012–13 Oct–Dec 4,992 63% 67%
2012–13 Jul–Sep 4,680 56% 61%
2011–12 Apr–Jun 4,645 57% 64%
2011–12 Jan–Mar 4,829 56% 64%
2011–12 Oct–Dec 4,870 60% 62%
2011–12 Jul–Sep 4,800 56% 58%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2016–17, 87% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 89%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 2,945 87% 89%
2015–16 3,136 85% 89%
2014–15 2,551 83% 89%
2013–14 2,884 86% 89%
2012–13 3,599 83% 85%
2011–12 3,791 81% 81%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 Apr–Jun 737 94% 90%
2016–17 Jan–Mar 774 89% 89%
2016–17 Oct–Dec 748 85% 89%
2016–17 Jul–Sep 686 82% 88%
2015–16 Apr–Jun 787 88% 89%
2015–16 Jan–Mar 883 87% 89%
2015–16 Oct–Dec 729 83% 89%
2015–16 Jul–Sep 737 80% 88%
2014–15 Apr–Jun 662 84% 89%
2014–15 Jan–Mar 706 84% 89%
2014–15 Oct–Dec 631 83% 89%
2014–15 Jul–Sep 552 82% 87%
2013–14 Apr–Jun 642 91% 89%
2013–14 Jan–Mar 753 85% 89%
2013–14 Oct–Dec 758 84% 89%
2013–14 Jul–Sep 731 84% 86%
2012–13 Apr–Jun 853 83% 87%
2012–13 Jan–Mar 1,077 85% 87%
2012–13 Oct–Dec 970 85% 85%
2012–13 Jul–Sep 699 78% 81%
2011–12 Apr–Jun 981 81% 83%
2011–12 Jan–Mar 1,049 78% 83%
2011–12 Oct–Dec 1,057 85% 81%
2011–12 Jul–Sep 704 81% 78%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2016–17, 59% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 46%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 19,860 59% 46%
2015–16 17,520 53% 46%
2014–15 16,697 45% 45%
2013–14 16,243 45% 45%
2012–13 15,289 38% 34%
2011–12 20,448 26% 27%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 Apr–Jun 5,213 69% 49%
2016–17 Jan–Mar 4,987 61% 47%
2016–17 Oct–Dec 4,872 52% 46%
2016–17 Jul–Sep 4,788 52% 43%
2015–16 Apr–Jun 4,393 59% 46%
2015–16 Jan–Mar 4,469 56% 47%
2015–16 Oct–Dec 4,362 52% 48%
2015–16 Jul–Sep 4,296 43% 43%
2014–15 Apr–Jun 4,168 51% 47%
2014–15 Jan–Mar 4,115 50% 47%
2014–15 Oct–Dec 4,157 41% 46%
2014–15 Jul–Sep 4,257 38% 41%
2013–14 Apr–Jun 4,302 53% 47%
2013–14 Jan–Mar 4,053 49% 48%
2013–14 Oct–Dec 3,946 39% 45%
2013–14 Jul–Sep 3,942 38% 38%
2012–13 Apr–Jun 3,802 36% 38%
2012–13 Jan–Mar 3,860 41% 38%
2012–13 Oct–Dec 3,747 37% 32%
2012–13 Jul–Sep 3,880 35% 26%
2011–12 Apr–Jun 5,117 30% 29%
2011–12 Jan–Mar 5,120 27% 30%
2011–12 Oct–Dec 5,025 24% 27%
2011–12 Jul–Sep 5,186 23% 24%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2016–17, 78% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 79%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 26,261 78% 79%
2015–16 26,244 73% 80%
2014–15 25,851 69% 80%
2013–14 25,477 70% 79%
2012–13 25,966 69% 73%
2011–12 21,223 81% 69%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2016–17 Apr–Jun 6,084 87% 81%
2016–17 Jan–Mar 6,643 80% 79%
2016–17 Oct–Dec 7,100 73% 79%
2016–17 Jul–Sep 6,434 71% 78%
2015–16 Apr–Jun 6,450 76% 80%
2015–16 Jan–Mar 6,676 76% 80%
2015–16 Oct–Dec 6,737 74% 81%
2015–16 Jul–Sep 6,381 66% 78%
2014–15 Apr–Jun 6,145 71% 82%
2014–15 Jan–Mar 6,642 71% 81%
2014–15 Oct–Dec 6,717 68% 80%
2014–15 Jul–Sep 6,347 67% 78%
2013–14 Apr–Jun 5,998 77% 81%
2013–14 Jan–Mar 6,486 73% 80%
2013–14 Oct–Dec 6,577 66% 79%
2013–14 Jul–Sep 6,416 65% 75%
2012–13 Apr–Jun 6,331 67% 76%
2012–13 Jan–Mar 6,712 73% 75%
2012–13 Oct–Dec 6,772 71% 73%
2012–13 Jul–Sep 6,151 66% 67%
2011–12 Apr–Jun 5,009 83% 70%
2011–12 Jan–Mar 5,454 80% 71%
2011–12 Oct–Dec 5,654 84% 69%
2011–12 Jul–Sep 5,106 79% 65%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2016–17, the median length of time for all patients to depart this hospital’s emergency department was 3 hours 13 minutes. The length of time until most patients (90%) had departed was 7 hours 50 minutes, compared to its national peer group performance of 8 hours 3 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2016–17 46,121 3hrs13mins 7hrs50mins 8hrs3mins
2015–16 43,764 3hrs23mins 8hrs20mins 7hrs57mins
2014–15 42,548 3hrs36mins 9hrs2mins 8hrs10mins
2013–14 41,720 3hrs31mins 9hrs5mins 8hrs11mins
2012–13 41,255 3hrs35mins 9hrs53mins 9hrs9mins
2011–12 41,671 3hrs46mins 9hrs36mins 9hrs53mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2016–17 Apr–Jun 11,297 2hrs56mins 6hrs48mins 7hrs50mins
2016–17 Jan–Mar 11,630 3hrs4mins 7hrs28mins 7hrs52mins
2016–17 Oct–Dec 11,972 3hrs22mins 8hrs17mins 7hrs59mins
2016–17 Jul–Sep 11,222 3hrs33mins 8hrs32mins 8hrs34mins
2015–16 Apr–Jun 10,843 3hrs15mins 7hrs42mins 7hrs59mins
2015–16 Jan–Mar 11,145 3hrs14mins 8hrs0mins 7hrs39mins
2015–16 Oct–Dec 11,099 3hrs23mins 8hrs7mins 7hrs34mins
2015–16 Jul–Sep 10,677 3hrs43mins 9hrs34mins 8hrs40mins
2014–15 Apr–Jun 10,313 3hrs31mins 8hrs33mins 7hrs56mins
2014–15 Jan–Mar 10,757 3hrs28mins 8hrs31mins 7hrs44mins
2014–15 Oct–Dec 10,874 3hrs38mins 9hrs7mins 8hrs1min
2014–15 Jul–Sep 10,604 3hrs46mins 10hrs0mins 9hrs7mins
2013–14 Apr–Jun 10,300 3hrs20mins 8hrs2mins 7hrs56mins
2013–14 Jan–Mar 10,539 3hrs22mins 8hrs49mins 7hrs46mins
2013–14 Oct–Dec 10,523 3hrs43mins 9hrs26mins 8hrs3mins
2013–14 Jul–Sep 10,358 3hrs45mins 9hrs46mins 8hrs58mins
2012–13 Apr–Jun 10,133 3hrs40mins 10hrs3mins 8hrs56mins
2012–13 Jan–Mar 10,572 3hrs23mins 8hrs47mins 8hrs27mins
2012–13 Oct–Dec 10,519 3hrs30mins 9hrs49mins 8hrs50mins
2012–13 Jul–Sep 10,031 3hrs50mins 11hrs13mins 10hrs29mins
2011–12 Apr–Jun 10,126 3hrs44mins 10hrs8mins 9hrs33mins
2011–12 Jan–Mar 10,574 3hrs47mins 8hrs53mins 9hrs14mins
2011–12 Oct–Dec 10,679 3hrs38mins 9hrs21mins 9hrs48mins
2011–12 Jul–Sep 10,292 3hrs57mins 10hrs16mins 11hrs2mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2016–17, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 3 hours 47 minutes. The length of time until most patients (90%) had departed was 10 hours 12 minutes, compared to its national peer group performance of 11 hours 25 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2016–17 19,860 3hrs47mins 10hrs12mins 11hrs25mins
2015–16 17,520 3hrs56mins 10hrs50mins 11hrs21mins
2014–15 16,697 4hrs28mins 12hrs25mins 12hrs0mins
2013–14 16,243 4hrs29mins 12hrs52mins 11hrs51mins
2012–13 15,289 5hrs17mins 15hrs28mins 13hrs42mins
2011–12 20,448 5hrs48mins 13hrs5mins 14hrs16mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2016–17 Apr–Jun 5,213 3hrs34mins 9hrs39mins 11hrs0mins
2016–17 Jan–Mar 4,987 3hrs44mins 9hrs41mins 11hrs1min
2016–17 Oct–Dec 4,872 3hrs56mins 10hrs38mins 11hrs9mins
2016–17 Jul–Sep 4,788 3hrs58mins 10hrs38mins 12hrs32mins
2015–16 Apr–Jun 4,393 3hrs48mins 9hrs27mins 11hrs22mins
2015–16 Jan–Mar 4,469 3hrs53mins 10hrs18mins 10hrs40mins
2015–16 Oct–Dec 4,362 3hrs57mins 10hrs50mins 10hrs26mins
2015–16 Jul–Sep 4,296 4hrs40mins 13hrs1min 13hrs12mins
2014–15 Apr–Jun 4,168 3hrs58mins 11hrs17mins 11hrs34mins
2014–15 Jan–Mar 4,115 4hrs0mins 11hrs3mins 10hrs55mins
2014–15 Oct–Dec 4,157 4hrs53mins 12hrs39mins 11hrs29mins
2014–15 Jul–Sep 4,257 5hrs8mins 14hrs52mins 14hrs9mins
2013–14 Apr–Jun 4,302 3hrs55mins 10hrs50mins 11hrs22mins
2013–14 Jan–Mar 4,053 4hrs3mins 12hrs53mins 10hrs57mins
2013–14 Oct–Dec 3,946 5hrs3mins 14hrs6mins 11hrs35mins
2013–14 Jul–Sep 3,942 5hrs7mins 13hrs41mins 13hrs31mins
2012–13 Apr–Jun 3,802 5hrs22mins 14hrs58mins 13hrs22mins
2012–13 Jan–Mar 3,860 4hrs52mins 12hrs50mins 11hrs57mins
2012–13 Oct–Dec 3,747 5hrs16mins 15hrs49mins 12hrs56mins
2012–13 Jul–Sep 3,880 5hrs45mins 17hrs43mins 16hrs35mins
2011–12 Apr–Jun 5,117 5hrs41mins 14hrs10mins 14hrs5mins
2011–12 Jan–Mar 5,120 5hrs37mins 11hrs21mins 13hrs14mins
2011–12 Oct–Dec 5,025 5hrs50mins 12hrs51mins 13hrs43mins
2011–12 Jul–Sep 5,186 6hrs6mins 14hrs4mins 15hrs56mins

Time spent in the emergency department (patients discharged)

In 2016–17, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 2 hours 42 minutes. The length of time until most patients (90%) had departed was 5 hours 59 minutes, compared to its national peer group performance of 5 hours 27 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2016–17 26,261 2hrs42mins 5hrs59mins 5hrs27mins
2015–16 26,244 2hrs53mins 6hrs29mins 5hrs25mins
2014–15 25,851 3hrs4mins 6hrs34mins 5hrs20mins
2013–14 25,477 2hrs59mins 6hrs31mins 5hrs31mins
2012–13 25,966 2hrs58mins 6hrs33mins 6hrs10mins
2011–12 21,223 2hrs34mins 4hrs51mins 6hrs34mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2016–17 Apr–Jun 6,084 2hrs25mins 4hrs37mins 5hrs17mins
2016–17 Jan–Mar 6,643 2hrs33mins 5hrs39mins 5hrs27mins
2016–17 Oct–Dec 7,100 2hrs53mins 6hrs26mins 5hrs29mins
2016–17 Jul–Sep 6,434 3hrs2mins 6hrs33mins 5hrs36mins
2015–16 Apr–Jun 6,450 2hrs47mins 6hrs13mins 5hrs22mins
2015–16 Jan–Mar 6,676 2hrs43mins 6hrs10mins 5hrs22mins
2015–16 Oct–Dec 6,737 2hrs53mins 6hrs21mins 5hrs18mins
2015–16 Jul–Sep 6,381 3hrs11mins 7hrs6mins 5hrs38mins
2014–15 Apr–Jun 6,145 3hrs0mins 6hrs23mins 5hrs9mins
2014–15 Jan–Mar 6,642 3hrs0mins 6hrs34mins 5hrs14mins
2014–15 Oct–Dec 6,717 3hrs3mins 6hrs37mins 5hrs22mins
2014–15 Jul–Sep 6,347 3hrs11mins 6hrs43mins 5hrs36mins
2013–14 Apr–Jun 5,998 2hrs44mins 5hrs49mins 5hrs16mins
2013–14 Jan–Mar 6,486 2hrs51mins 6hrs16mins 5hrs23mins
2013–14 Oct–Dec 6,577 3hrs10mins 6hrs50mins 5hrs31mins
2013–14 Jul–Sep 6,416 3hrs13mins 6hrs55mins 5hrs53mins
2012–13 Apr–Jun 6,331 3hrs1min 6hrs45mins 5hrs52mins
2012–13 Jan–Mar 6,712 2hrs49mins 6hrs7mins 5hrs53mins
2012–13 Oct–Dec 6,772 2hrs53mins 6hrs20mins 6hrs7mins
2012–13 Jul–Sep 6,151 3hrs14mins 7hrs2mins 6hrs45mins
2011–12 Apr–Jun 5,009 2hrs35mins 4hrs48mins 6hrs22mins
2011–12 Jan–Mar 5,454 2hrs39mins 5hrs0mins 6hrs21mins
2011–12 Oct–Dec 5,654 2hrs25mins 4hrs34mins 6hrs33mins
2011–12 Jul–Sep 5,106 2hrs39mins 5hrs4mins 6hrs59mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2016–17, 46,121 patients presented to this emergency department for treatment.

Year Number of patients
2016–17 46,121
2015–16 43,764
2014–15 42,548
2013–14 41,720
2012–13 41,255
2011–12 41,671
Year Quarter Number of patients presenting to the emergency department
2016–17 Apr–Jun 11,297
2016–17 Jan–Mar 11,630
2016–17 Oct–Dec 11,972
2016–17 Jul–Sep 11,222
2015–16 Apr–Jun 10,843
2015–16 Jan–Mar 11,145
2015–16 Oct–Dec 11,099
2015–16 Jul–Sep 10,677
2014–15 Apr–Jun 10,313
2014–15 Jan–Mar 10,757
2014–15 Oct–Dec 10,874
2014–15 Jul–Sep 10,604
2013–14 Apr–Jun 10,300
2013–14 Jan–Mar 10,539
2013–14 Oct–Dec 10,523
2013–14 Jul–Sep 10,358
2012–13 Apr–Jun 10,133
2012–13 Jan–Mar 10,572
2012–13 Oct–Dec 10,519
2012–13 Jul–Sep 10,031
2011–12 Apr–Jun 10,126
2011–12 Jan–Mar 10,574
2011–12 Oct–Dec 10,679
2011–12 Jul–Sep 10,292

Resuscitation presentations (require treatment immediately)

In 2016–17, 422 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2016–17 422
2015–16 347
2014–15 324
2013–14 296
2012–13 290
2011–12 309
Year Quarter Number of patients presenting to the emergency department
2016–17 Apr–Jun 120
2016–17 Jan–Mar 111
2016–17 Oct–Dec 103
2016–17 Jul–Sep 88
2015–16 Apr–Jun 86
2015–16 Jan–Mar 88
2015–16 Oct–Dec 90
2015–16 Jul–Sep 83
2014–15 Apr–Jun 70
2014–15 Jan–Mar 82
2014–15 Oct–Dec 94
2014–15 Jul–Sep 78
2013–14 Apr–Jun 70
2013–14 Jan–Mar 81
2013–14 Oct–Dec 64
2013–14 Jul–Sep 81
2012–13 Apr–Jun 83
2012–13 Jan–Mar 66
2012–13 Oct–Dec 58
2012–13 Jul–Sep 83
2011–12 Apr–Jun 67
2011–12 Jan–Mar 73
2011–12 Oct–Dec 92
2011–12 Jul–Sep 77

Emergency presentations (require treatment within 10 minutes)

In 2016–17, 4,685 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2016–17 4,685
2015–16 3,935
2014–15 3,979
2013–14 3,742
2012–13 3,378
2011–12 3,310
Year Quarter Number of patients presenting to the emergency department
2016–17 Apr–Jun 1,163
2016–17 Jan–Mar 1,223
2016–17 Oct–Dec 1,231
2016–17 Jul–Sep 1,068
2015–16 Apr–Jun 928
2015–16 Jan–Mar 971
2015–16 Oct–Dec 956
2015–16 Jul–Sep 1,080
2014–15 Apr–Jun 950
2014–15 Jan–Mar 979
2014–15 Oct–Dec 975
2014–15 Jul–Sep 1,075
2013–14 Apr–Jun 936
2013–14 Jan–Mar 858
2013–14 Oct–Dec 962
2013–14 Jul–Sep 986
2012–13 Apr–Jun 869
2012–13 Jan–Mar 826
2012–13 Oct–Dec 807
2012–13 Jul–Sep 876
2011–12 Apr–Jun 802
2011–12 Jan–Mar 791
2011–12 Oct–Dec 828
2011–12 Jul–Sep 889

Urgent presentations (require treatment within 30 minutes)

In 2016–17, 17,565 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2016–17 17,565
2015–16 15,551
2014–15 15,570
2013–14 15,132
2012–13 14,633
2011–12 15,117
Year Quarter Number of patients presenting to the emergency department
2016–17 Apr–Jun 4,385
2016–17 Jan–Mar 4,353
2016–17 Oct–Dec 4,587
2016–17 Jul–Sep 4,240
2015–16 Apr–Jun 3,820
2015–16 Jan–Mar 3,758
2015–16 Oct–Dec 4,009
2015–16 Jul–Sep 3,964
2014–15 Apr–Jun 3,730
2014–15 Jan–Mar 3,887
2014–15 Oct–Dec 3,929
2014–15 Jul–Sep 4,024
2013–14 Apr–Jun 3,694
2013–14 Jan–Mar 3,728
2013–14 Oct–Dec 3,785
2013–14 Jul–Sep 3,925
2012–13 Apr–Jun 3,638
2012–13 Jan–Mar 3,610
2012–13 Oct–Dec 3,692
2012–13 Jul–Sep 3,693
2011–12 Apr–Jun 3,631
2011–12 Jan–Mar 3,832
2011–12 Oct–Dec 3,832
2011–12 Jul–Sep 3,822

Semi-urgent presentations (require treatment within 60 minutes)

In 2016–17, 20,504 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2016–17 20,504
2015–16 20,795
2014–15 20,122
2013–14 19,666
2012–13 19,355
2011–12 19,144
Year Quarter Number of patients presenting to the emergency department
2016–17 Apr–Jun 4,892
2016–17 Jan–Mar 5,169
2016–17 Oct–Dec 5,303
2016–17 Jul–Sep 5,140
2015–16 Apr–Jun 5,222
2015–16 Jan–Mar 5,445
2015–16 Oct–Dec 5,315
2015–16 Jul–Sep 4,813
2014–15 Apr–Jun 4,901
2014–15 Jan–Mar 5,103
2014–15 Oct–Dec 5,243
2014–15 Jul–Sep 4,875
2013–14 Apr–Jun 4,958
2013–14 Jan–Mar 5,119
2013–14 Oct–Dec 4,954
2013–14 Jul–Sep 4,635
2012–13 Apr–Jun 4,690
2012–13 Jan–Mar 4,993
2012–13 Oct–Dec 4,992
2012–13 Jul–Sep 4,680
2011–12 Apr–Jun 4,645
2011–12 Jan–Mar 4,829
2011–12 Oct–Dec 4,870
2011–12 Jul–Sep 4,800

Non-urgent presentations (treatment recommended within 120 minutes)

In 2016–17, 2,945 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2016–17 2,945
2015–16 3,136
2014–15 2,551
2013–14 2,884
2012–13 3,599
2011–12 3,791
Year Quarter Number of patients presenting to the emergency department
2016–17 Apr–Jun 737
2016–17 Jan–Mar 774
2016–17 Oct–Dec 748
2016–17 Jul–Sep 686
2015–16 Apr–Jun 787
2015–16 Jan–Mar 883
2015–16 Oct–Dec 729
2015–16 Jul–Sep 737
2014–15 Apr–Jun 662
2014–15 Jan–Mar 706
2014–15 Oct–Dec 631
2014–15 Jul–Sep 552
2013–14 Apr–Jun 642
2013–14 Jan–Mar 753
2013–14 Oct–Dec 758
2013–14 Jul–Sep 731
2012–13 Apr–Jun 853
2012–13 Jan–Mar 1,077
2012–13 Oct–Dec 970
2012–13 Jul–Sep 699
2011–12 Apr–Jun 981
2011–12 Jan–Mar 1,049
2011–12 Oct–Dec 1,057
2011–12 Jul–Sep 704