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Gympie Hospital

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2017–18, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2017–18 104 100% 100%
2016–17 91 100% 99%
2015–16 102 100% 100%
2014–15 91 100% 99%
2013–14 75 100% 100%
2012–13 87 100% 100%
2011–12 98 100% 99%
Year Quarter Number of patients Patients treated immediately Peer group average
2017–18 Apr–Jun 19 100% 100%
2017–18 Jan–Mar 26 100% 100%
2017–18 Oct–Dec 27 100% 100%
2017–18 Jul–Sep 32 100% 99%
2016–17 Apr–Jun 26 100% 98%
2016–17 Jan–Mar 24 100% 99%
2016–17 Oct–Dec 26 100% 100%
2016–17 Jul–Sep 15 100% 100%
2015–16 Apr–Jun 16 100% 99%
2015–16 Jan–Mar 20 100% 100%
2015–16 Oct–Dec 29 100% 100%
2015–16 Jul–Sep 37 100% 100%
2014–15 Apr–Jun 23 100% 99%
2014–15 Jan–Mar 19 100% 99%
2014–15 Oct–Dec 17 100% 100%
2014–15 Jul–Sep 32 100% 100%
2013–14 Apr–Jun 15 100% 99%
2013–14 Jan–Mar 12 100% 99%
2013–14 Oct–Dec 18 100% 99%
2013–14 Jul–Sep 30 100% 100%
2012–13 Apr–Jun 15 100% 100%
2012–13 Jan–Mar 15 100% 100%
2012–13 Oct–Dec 14 100% 100%
2012–13 Jul–Sep 43 100% 100%
2011–12 Apr–Jun 19 100% 99%
2011–12 Jan–Mar 26 100% 99%
2011–12 Oct–Dec 32 100% 99%
2011–12 Jul–Sep 21 100% 98%

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 76% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 84%.

Year Number of patients Patients treated within 10 minutes Peer group average
2017–18 3,662 76% 84%
2016–17 3,484 84% 84%
2015–16 3,229 80% 83%
2014–15 3,037 84% 86%
2013–14 2,711 87% 85%
2012–13 2,649 89% 87%
2011–12 2,467 93% 83%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2017–18 Apr–Jun 946 78% 83%
2017–18 Jan–Mar 899 75% 85%
2017–18 Oct–Dec 902 78% 85%
2017–18 Jul–Sep 915 73% 82%
2016–17 Apr–Jun 911 82% 86%
2016–17 Jan–Mar 832 81% 84%
2016–17 Oct–Dec 825 86% 85%
2016–17 Jul–Sep 916 88% 83%
2015–16 Apr–Jun 776 86% 82%
2015–16 Jan–Mar 821 77% 84%
2015–16 Oct–Dec 796 79% 83%
2015–16 Jul–Sep 836 78% 83%
2014–15 Apr–Jun 714 83% 85%
2014–15 Jan–Mar 724 82% 86%
2014–15 Oct–Dec 758 91% 87%
2014–15 Jul–Sep 841 79% 85%
2013–14 Apr–Jun 681 83% 85%
2013–14 Jan–Mar 658 88% 85%
2013–14 Oct–Dec 720 89% 85%
2013–14 Jul–Sep 652 88% 84%
2012–13 Apr–Jun 615 89% 88%
2012–13 Jan–Mar 623 92% 87%
2012–13 Oct–Dec 689 92% 86%
2012–13 Jul–Sep 722 83% 84%
2011–12 Apr–Jun 643 94% 86%
2011–12 Jan–Mar 610 93% 85%
2011–12 Oct–Dec 634 93% 84%
2011–12 Jul–Sep 580 90% 78%

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 64% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 75%.

Year Number of patients Patients treated within 30 minutes Peer group average
2017–18 10,227 64% 75%
2016–17 10,278 76% 77%
2015–16 9,313 74% 77%
2014–15 8,119 76% 79%
2013–14 8,525 84% 80%
2012–13 8,256 88% 81%
2011–12 8,055 87% 78%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2017–18 Apr–Jun 2,427 70% 78%
2017–18 Jan–Mar 2,570 66% 76%
2017–18 Oct–Dec 2,606 60% 75%
2017–18 Jul–Sep 2,624 60% 73%
2016–17 Apr–Jun 2,358 72% 79%
2016–17 Jan–Mar 2,565 74% 78%
2016–17 Oct–Dec 2,742 78% 77%
2016–17 Jul–Sep 2,613 81% 74%
2015–16 Apr–Jun 2,384 81% 76%
2015–16 Jan–Mar 2,391 75% 78%
2015–16 Oct–Dec 2,353 67% 77%
2015–16 Jul–Sep 2,185 71% 76%
2014–15 Apr–Jun 1,988 81% 78%
2014–15 Jan–Mar 1,983 74% 80%
2014–15 Oct–Dec 1,984 77% 79%
2014–15 Jul–Sep 2,164 70% 78%
2013–14 Apr–Jun 2,049 85% 80%
2013–14 Jan–Mar 2,042 82% 80%
2013–14 Oct–Dec 2,195 84% 81%
2013–14 Jul–Sep 2,239 85% 78%
2012–13 Apr–Jun 1,930 91% 82%
2012–13 Jan–Mar 1,967 89% 82%
2012–13 Oct–Dec 2,072 88% 82%
2012–13 Jul–Sep 2,287 83% 79%
2011–12 Apr–Jun 2,054 86% 79%
2011–12 Jan–Mar 1,832 87% 80%
2011–12 Oct–Dec 2,022 87% 78%
2011–12 Jul–Sep 2,147 88% 75%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 74% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 78%.

Year Number of patients Patients treated within 60 minutes Peer group average
2017–18 12,060 74% 78%
2016–17 12,995 83% 79%
2015–16 13,087 77% 80%
2014–15 14,311 75% 81%
2013–14 14,518 79% 80%
2012–13 13,764 87% 82%
2011–12 13,290 86% 78%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2017–18 Apr–Jun 2,802 80% 81%
2017–18 Jan–Mar 2,912 77% 79%
2017–18 Oct–Dec 3,238 74% 77%
2017–18 Jul–Sep 3,108 68% 75%
2016–17 Apr–Jun 3,075 79% 81%
2016–17 Jan–Mar 3,463 81% 80%
2016–17 Oct–Dec 3,356 83% 78%
2016–17 Jul–Sep 3,101 87% 76%
2015–16 Apr–Jun 3,237 86% 79%
2015–16 Jan–Mar 3,361 79% 81%
2015–16 Oct–Dec 3,359 72% 80%
2015–16 Jul–Sep 3,130 74% 79%
2014–15 Apr–Jun 3,102 83% 82%
2014–15 Jan–Mar 3,621 76% 81%
2014–15 Oct–Dec 3,796 75% 81%
2014–15 Jul–Sep 3,792 68% 79%
2013–14 Apr–Jun 3,587 82% 82%
2013–14 Jan–Mar 3,582 80% 81%
2013–14 Oct–Dec 3,715 79% 81%
2013–14 Jul–Sep 3,634 76% 78%
2012–13 Apr–Jun 3,524 87% 83%
2012–13 Jan–Mar 3,462 89% 84%
2012–13 Oct–Dec 3,223 89% 83%
2012–13 Jul–Sep 3,555 82% 78%
2011–12 Apr–Jun 3,200 86% 79%
2011–12 Jan–Mar 3,201 86% 80%
2011–12 Oct–Dec 3,421 87% 78%
2011–12 Jul–Sep 3,468 87% 75%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2017–18, 96% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 94%.

Year Number of patients Patients treated within 120 minutes Peer group average
2017–18 1,727 96% 94%
2016–17 1,704 96% 95%
2015–16 1,633 96% 95%
2014–15 2,298 93% 95%
2013–14 3,044 93% 94%
2012–13 3,934 97% 94%
2011–12 3,713 96% 92%

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 120 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 463 99% 96%
2017–18 Jan–Mar 381 96% 94%
2017–18 Oct–Dec 498 94% 94%
2017–18 Jul–Sep 385 92% 93%
2016–17 Apr–Jun 377 96% 96%
2016–17 Jan–Mar 472 95% 96%
2016–17 Oct–Dec 434 96% 95%
2016–17 Jul–Sep 421 97% 93%
2015–16 Apr–Jun 378 98% 94%*
2015–16 Jan–Mar 374 93% 95%*
2015–16 Oct–Dec 420 97% 95%
2015–16 Jul–Sep 461 95% 95%
2014–15 Apr–Jun 548 95% 96%
2014–15 Jan–Mar 651 94% 95%
2014–15 Oct–Dec 610 94% 95%
2014–15 Jul–Sep 489 87% 94%
2013–14 Apr–Jun 566 94% 94%
2013–14 Jan–Mar 642 92% NP†
2013–14 Oct–Dec 934 93% 94%
2013–14 Jul–Sep 902 93% 92%
2012–13 Apr–Jun 884 97% 93%
2012–13 Jan–Mar 1,064 98% 95%
2012–13 Oct–Dec 995 97% 95%
2012–13 Jul–Sep 991 96% 92%
2011–12 Apr–Jun 912 97% 93%
2011–12 Jan–Mar 907 96% 93%
2011–12 Oct–Dec 991 95% 93%
2011–12 Jul–Sep 903 95% 90%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 80% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 82%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 29,884 80% 82%
2016–17 30,351 84% 82%
2015–16 29,627 86% 83%
2014–15 30,059 87% 83%
2013–14 31,604 89% 83%
2012–13 31,069 91% 83%
2011–12 29,576 90% 82%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 7,105 81% 82%
2017–18 Jan–Mar 7,246 80% 82%
2017–18 Oct–Dec 7,824 80% 82%
2017–18 Jul–Sep 7,709 78% 81%
2016–17 Apr–Jun 7,193 83% 83%
2016–17 Jan–Mar 7,867 85% 84%
2016–17 Oct–Dec 7,814 85% 82%
2016–17 Jul–Sep 7,477 86% 80%
2015–16 Apr–Jun 7,278 86% 83%
2015–16 Jan–Mar 7,572 86% 83%
2015–16 Oct–Dec 7,591 85% 83%
2015–16 Jul–Sep 7,186 87% 82%
2014–15 Apr–Jun 6,806 88% 84%
2014–15 Jan–Mar 7,552 87% 84%
2014–15 Oct–Dec 7,725 88% 83%
2014–15 Jul–Sep 7,976 85% 82%
2013–14 Apr–Jun 7,458 91% 84%
2013–14 Jan–Mar 7,649 89% 83%
2013–14 Oct–Dec 8,350 89% 83%
2013–14 Jul–Sep 8,147 88% 82%
2012–13 Apr–Jun 7,557 92% 83%
2012–13 Jan–Mar 7,772 91% 83%
2012–13 Oct–Dec 7,542 91% 83%
2012–13 Jul–Sep 8,198 89% 82%
2011–12 Apr–Jun 7,333 90% 82%
2011–12 Jan–Mar 7,122 90% 83%
2011–12 Oct–Dec 7,608 91% 82%
2011–12 Jul–Sep 7,513 90% 81%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2017–18, 46% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 59%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 104 46% 59%
2016–17 91 47% 61%
2015–16 103 63% 65%
2014–15 93 52% 62%
2013–14 76 61% 60%
2012–13 87 57% 62%
2011–12 98 66% 62%

NP Reported data did not meet the criteria to calculate this indicator.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 Apr–Jun 19 42% 59%
2017–18 Jan–Mar 26 62% 61%
2017–18 Oct–Dec 27 48% 63%
2017–18 Jul–Sep 32 34% 55%
2016–17 Apr–Jun 26 50% 63%
2016–17 Jan–Mar 24 46% 64%
2016–17 Oct–Dec 26 58% 60%
2016–17 Jul–Sep 15 NP 58%
2015–16 Apr–Jun 16 44% 64%
2015–16 Jan–Mar 21 48% 64%
2015–16 Oct–Dec 29 69% 67%
2015–16 Jul–Sep 37 76% 65%
2014–15 Apr–Jun 24 67% 64%
2014–15 Jan–Mar 19 53% 65%
2014–15 Oct–Dec 18 61% 60%
2014–15 Jul–Sep 32 34% 61%
2013–14 Apr–Jun 16 50% 65%
2013–14 Jan–Mar 12 67% 63%
2013–14 Oct–Dec 18 56% 57%
2013–14 Jul–Sep 30 67% 57%
2012–13 Apr–Jun 15 60% 61%
2012–13 Jan–Mar 15 53% 64%
2012–13 Oct–Dec 14 57% 64%
2012–13 Jul–Sep 43 58% 61%
2011–12 Apr–Jun 19 79% 57%
2011–12 Jan–Mar 26 77% 65%
2011–12 Oct–Dec 32 53% 60%
2011–12 Jul–Sep 21 62% 66%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 62% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 66%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 3,668 62% 66%
2016–17 3,485 69% 65%
2015–16 3,231 73% 67%
2014–15 3,043 72% 66%
2013–14 2,715 72% 64%
2012–13 2,656 74% 63%
2011–12 2,470 75% 61%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 947 63% 67%
2017–18 Jan–Mar 902 64% 67%
2017–18 Oct–Dec 903 62% 66%
2017–18 Jul–Sep 916 58% 64%
2016–17 Apr–Jun 912 65% 67%
2016–17 Jan–Mar 832 69% 66%
2016–17 Oct–Dec 825 71% 65%
2016–17 Jul–Sep 916 70% 63%
2015–16 Apr–Jun 777 73% 68%
2015–16 Jan–Mar 821 72% 68%
2015–16 Oct–Dec 797 73% 68%
2015–16 Jul–Sep 836 75% 65%
2014–15 Apr–Jun 714 74% 67%
2014–15 Jan–Mar 728 72% 67%
2014–15 Oct–Dec 758 72% 66%
2014–15 Jul–Sep 843 69% 63%
2013–14 Apr–Jun 682 78% 65%
2013–14 Jan–Mar 658 71% 64%
2013–14 Oct–Dec 722 69% 63%
2013–14 Jul–Sep 653 70% 62%
2012–13 Apr–Jun 615 76% 65%
2012–13 Jan–Mar 625 72% 62%
2012–13 Oct–Dec 692 74% 62%
2012–13 Jul–Sep 724 72% 61%
2011–12 Apr–Jun 643 73% 61%
2011–12 Jan–Mar 613 76% 62%
2011–12 Oct–Dec 634 77% 61%
2011–12 Jul–Sep 580 74% 59%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 71% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 73%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 10,462 71% 73%
2016–17 10,447 76% 73%
2015–16 9,474 78% 74%
2014–15 8,226 80% 74%
2013–14 8,623 82% 73%
2012–13 8,337 83% 72%
2011–12 8,131 83% 72%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 2,473 72% 74%
2017–18 Jan–Mar 2,621 71% 74%
2017–18 Oct–Dec 2,668 71% 73%
2017–18 Jul–Sep 2,700 69% 72%
2016–17 Apr–Jun 2,397 73% 75%
2016–17 Jan–Mar 2,608 76% 74%
2016–17 Oct–Dec 2,787 76% 72%
2016–17 Jul–Sep 2,655 79% 70%
2015–16 Apr–Jun 2,420 77% 74%
2015–16 Jan–Mar 2,436 77% 74%
2015–16 Oct–Dec 2,390 78% 74%
2015–16 Jul–Sep 2,228 80% 73%
2014–15 Apr–Jun 2,009 80% 74%
2014–15 Jan–Mar 2,010 79% 74%
2014–15 Oct–Dec 2,009 80% 73%
2014–15 Jul–Sep 2,198 78% 73%
2013–14 Apr–Jun 2,069 85% 75%
2013–14 Jan–Mar 2,070 81% 73%
2013–14 Oct–Dec 2,219 82% 73%
2013–14 Jul–Sep 2,265 80% 72%
2012–13 Apr–Jun 1,947 84% 73%
2012–13 Jan–Mar 1,982 84% 73%
2012–13 Oct–Dec 2,094 84% 72%
2012–13 Jul–Sep 2,314 82% 72%
2011–12 Apr–Jun 2,069 82% 72%
2011–12 Jan–Mar 1,854 81% 73%
2011–12 Oct–Dec 2,045 85% 72%
2011–12 Jul–Sep 2,163 83% 71%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 89% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 88%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 13,394 89% 88%
2016–17 14,126 92% 88%
2015–16 14,574 92% 88%
2014–15 15,578 92% 89%
2013–14 15,830 94% 89%
2012–13 14,713 95% 88%
2011–12 13,915 94% 87%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 3,080 91% 88%
2017–18 Jan–Mar 3,190 90% 88%
2017–18 Oct–Dec 3,587 89% 87%
2017–18 Jul–Sep 3,537 88% 87%
2016–17 Apr–Jun 3,371 92% 89%
2016–17 Jan–Mar 3,779 93% 89%
2016–17 Oct–Dec 3,629 92% 87%
2016–17 Jul–Sep 3,347 93% 86%
2015–16 Apr–Jun 3,544 93% 88%
2015–16 Jan–Mar 3,744 93% 88%
2015–16 Oct–Dec 3,799 90% 88%
2015–16 Jul–Sep 3,487 91% 88%
2014–15 Apr–Jun 3,326 93% 90%
2014–15 Jan–Mar 3,947 92% 89%
2014–15 Oct–Dec 4,122 94% 89%
2014–15 Jul–Sep 4,183 90% 88%
2013–14 Apr–Jun 3,861 95% 90%
2013–14 Jan–Mar 3,936 94% 89%
2013–14 Oct–Dec 4,082 94% 89%
2013–14 Jul–Sep 3,951 93% 88%
2012–13 Apr–Jun 3,757 96% 89%
2012–13 Jan–Mar 3,722 96% 89%
2012–13 Oct–Dec 3,437 95% 88%
2012–13 Jul–Sep 3,797 94% 87%
2011–12 Apr–Jun 3,341 95% 87%
2011–12 Jan–Mar 3,372 94% 87%
2011–12 Oct–Dec 3,581 94% 87%
2011–12 Jul–Sep 3,621 94% 87%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 97% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 96%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 2,256 97% 96%
2016–17 2,202 98% 97%
2015–16 2,245 99% 97%
2014–15 3,119 98% 96%
2013–14 4,360 98% 96%
2012–13 5,276 99% 95%
2011–12 4,962 98% 94%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 586 98% 97%
2017–18 Jan–Mar 507 97% 96%
2017–18 Oct–Dec 639 97% 96%
2017–18 Jul–Sep 524 97% 96%
2016–17 Apr–Jun 487 98% 97%
2016–17 Jan–Mar 624 99% 97%
2016–17 Oct–Dec 547 98% 96%
2016–17 Jul–Sep 544 98% 96%
2015–16 Apr–Jun 521 99% 96%
2015–16 Jan–Mar 550 98% 97%
2015–16 Oct–Dec 576 99% 96%
2015–16 Jul–Sep 598 99% 97%
2014–15 Apr–Jun 733 99% 97%
2014–15 Jan–Mar 848 98% 97%
2014–15 Oct–Dec 818 98% 97%
2014–15 Jul–Sep 720 97% 96%
2013–14 Apr–Jun 830 97% 96%
2013–14 Jan–Mar 973 98% 96%
2013–14 Oct–Dec 1,309 97% 96%
2013–14 Jul–Sep 1,248 98% 95%
2012–13 Apr–Jun 1,223 99% 94%
2012–13 Jan–Mar 1,428 99% 95%
2012–13 Oct–Dec 1,305 99% 95%
2012–13 Jul–Sep 1,320 98% 94%
2011–12 Apr–Jun 1,261 98% 94%
2011–12 Jan–Mar 1,257 98% 95%
2011–12 Oct–Dec 1,316 98% 95%
2011–12 Jul–Sep 1,128 98% 94%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 44% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 54%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 3,588 44% 54%
2016–17 3,325 51% 54%
2015–16 3,702 58% 56%
2014–15 4,206 59% 53%
2013–14 5,032 62% 51%
2012–13 4,899 64% 50%
2011–12 5,080 65% 47%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 942 44% 54%
2017–18 Jan–Mar 916 49% 56%
2017–18 Oct–Dec 862 45% 55%
2017–18 Jul–Sep 868 38% 51%
2016–17 Apr–Jun 844 48% 56%
2016–17 Jan–Mar 840 49% 57%
2016–17 Oct–Dec 819 54% 53%
2016–17 Jul–Sep 822 54% 50%
2015–16 Apr–Jun 871 55% 57%
2015–16 Jan–Mar 937 56% 57%
2015–16 Oct–Dec 964 58% 57%
2015–16 Jul–Sep 930 65% 54%
2014–15 Apr–Jun 767 61% 55%
2014–15 Jan–Mar 740 58% 55%
2014–15 Oct–Dec 1,368 63% 53%
2014–15 Jul–Sep 1,331 55% 50%
2013–14 Apr–Jun 1,129 67% 52%
2013–14 Jan–Mar 1,274 63% 51%
2013–14 Oct–Dec 1,347 60% 51%
2013–14 Jul–Sep 1,282 57% 49%
2012–13 Apr–Jun 1,151 65% 52%
2012–13 Jan–Mar 1,232 66% 52%
2012–13 Oct–Dec 1,250 67% 50%
2012–13 Jul–Sep 1,266 59% 46%
2011–12 Apr–Jun 1,304 63% 47%
2011–12 Jan–Mar 1,257 63% 49%
2011–12 Oct–Dec 1,285 70% 49%
2011–12 Jul–Sep 1,234 64% 45%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 85% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 88%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 26,296 85% 88%
2016–17 27,026 89% 88%
2015–16 25,925 90% 88%
2014–15 25,853 92% 90%
2013–14 26,572 95% 90%
2012–13 26,170 96% 89%
2011–12 24,496 95% 89%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 6,163 87% 88%
2017–18 Jan–Mar 6,330 85% 88%
2017–18 Oct–Dec 6,962 85% 87%
2017–18 Jul–Sep 6,841 84% 87%
2016–17 Apr–Jun 6,349 87% 89%
2016–17 Jan–Mar 7,027 89% 89%
2016–17 Oct–Dec 6,995 88% 87%
2016–17 Jul–Sep 6,655 90% 86%
2015–16 Apr–Jun 6,407 90% 88%
2015–16 Jan–Mar 6,635 90% 88%
2015–16 Oct–Dec 6,627 89% 88%
2015–16 Jul–Sep 6,256 90% 88%
2014–15 Apr–Jun 6,039 91% 90%
2014–15 Jan–Mar 6,812 91% 90%
2014–15 Oct–Dec 6,357 94% 90%
2014–15 Jul–Sep 6,645 91% 89%
2013–14 Apr–Jun 6,329 95% 90%
2013–14 Jan–Mar 6,375 95% 90%
2013–14 Oct–Dec 7,003 95% 90%
2013–14 Jul–Sep 6,865 94% 89%
2012–13 Apr–Jun 6,406 97% 89%
2012–13 Jan–Mar 6,540 96% 89%
2012–13 Oct–Dec 6,292 96% 89%
2012–13 Jul–Sep 6,932 95% 89%
2011–12 Apr–Jun 6,029 96% 89%
2011–12 Jan–Mar 5,865 96% 90%
2011–12 Oct–Dec 6,323 95% 89%
2011–12 Jul–Sep 6,279 95% 89%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 2 hours 8 minutes. The length of time until most patients (90%) had departed was 5 hours 30 minutes, compared to its national peer group performance of 5 hours 24 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 29,884 2hrs8mins 5hrs30mins 5hrs24mins
2016–17 30,351 1hr49mins 4hrs53mins 5hrs20mins
2015–16 29,627 1hr50mins 4hrs38mins 5hrs13mins
2014–15 30,059 1hr44mins 4hrs26mins 5hrs9mins
2013–14 31,604 1hr31mins 4hrs8mins 5hrs10mins
2012–13 31,069 1hr19mins 3hrs51mins 5hrs13mins
2011–12 29,576 1hr26mins 4hrs0mins 5hrs19mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 7,105 2hrs5mins 5hrs30mins 5hrs23mins
2017–18 Jan–Mar 7,246 2hrs4mins 5hrs29mins 5hrs17mins
2017–18 Oct–Dec 7,824 2hrs5mins 5hrs23mins 5hrs20mins
2017–18 Jul–Sep 7,709 2hrs18mins 5hrs43mins 5hrs35mins
2016–17 Apr–Jun 7,193 1hr57mins 5hrs12mins 5hrs9mins
2016–17 Jan–Mar 7,867 1hr50mins 4hrs50mins 5hrs5mins
2016–17 Oct–Dec 7,814 1hr48mins 4hrs49mins 5hrs22mins
2016–17 Jul–Sep 7,477 1hr40mins 4hrs45mins 5hrs43mins
2015–16 Apr–Jun 7,278 1hr43mins 4hrs40mins 5hrs16mins
2015–16 Jan–Mar 7,572 1hr49mins 4hrs39mins 5hrs9mins
2015–16 Oct–Dec 7,591 1hr56mins 4hrs45mins 5hrs9mins
2015–16 Jul–Sep 7,186 1hr53mins 4hrs30mins 5hrs16mins
2014–15 Apr–Jun 6,806 1hr36mins 4hrs19mins 5hrs5mins
2014–15 Jan–Mar 7,552 1hr42mins 4hrs24mins 5hrs2mins
2014–15 Oct–Dec 7,725 1hr39mins 4hrs16mins 5hrs8mins
2014–15 Jul–Sep 7,976 1hr55mins 4hrs43mins 5hrs21mins
2013–14 Apr–Jun 7,458 1hr28mins 3hrs54mins 5hrs3mins
2013–14 Jan–Mar 7,649 1hr30mins 4hrs9mins 5hrs9mins
2013–14 Oct–Dec 8,350 1hr27mins 4hrs9mins 5hrs10mins
2013–14 Jul–Sep 8,147 1hr37mins 4hrs18mins 5hrs18mins
2012–13 Apr–Jun 7,557 1hr18mins 3hrs42mins 5hrs10mins
2012–13 Jan–Mar 7,772 1hr16mins 3hrs45mins 5hrs7mins
2012–13 Oct–Dec 7,542 1hr18mins 3hrs51mins 5hrs11mins
2012–13 Jul–Sep 8,198 1hr24mins 4hrs11mins 5hrs23mins
2011–12 Apr–Jun 7,333 1hr25mins 4hrs2mins 5hrs20mins
2011–12 Jan–Mar 7,122 1hr24mins 4hrs2mins 5hrs12mins
2011–12 Oct–Dec 7,608 1hr26mins 3hrs53mins 5hrs17mins
2011–12 Jul–Sep 7,513 1hr28mins 4hrs3mins 5hrs25mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 4 hours 19 minutes. The length of time until most patients (90%) had departed was 7 hours 42 minutes, compared to its national peer group performance of 8 hours 28 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 3,588 4hrs19mins 7hrs42mins 8hrs28mins
2016–17 3,325 3hrs58mins 7hrs17mins 8hrs25mins
2015–16 3,702 3hrs40mins 6hrs37mins 8hrs9mins
2014–15 4,206 3hrs37mins 6hrs46mins 8hrs49mins
2013–14 5,032 3hrs30mins 6hrs31mins 8hrs43mins
2012–13 4,899 3hrs21mins 6hrs25mins 8hrs40mins
2011–12 5,080 3hrs22mins 6hrs23mins 9hrs13mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 942 4hrs25mins 7hrs48mins 8hrs22mins
2017–18 Jan–Mar 916 4hrs5mins 7hrs20mins 8hrs0mins
2017–18 Oct–Dec 862 4hrs14mins 7hrs23mins 8hrs9mins
2017–18 Jul–Sep 868 4hrs34mins 8hrs19mins 9hrs22mins
2016–17 Apr–Jun 844 4hrs7mins 7hrs53mins 7hrs57mins
2016–17 Jan–Mar 840 4hrs5mins 7hrs19mins 7hrs52mins
2016–17 Oct–Dec 819 3hrs51mins 6hrs41mins 8hrs23mins
2016–17 Jul–Sep 822 3hrs51mins 6hrs54mins 9hrs39mins
2015–16 Apr–Jun 871 3hrs51mins 7hrs1min 8hrs10mins
2015–16 Jan–Mar 937 3hrs43mins 6hrs41mins 7hrs51mins
2015–16 Oct–Dec 964 3hrs43mins 6hrs40mins 7hrs51mins
2015–16 Jul–Sep 930 3hrs26mins 5hrs54mins 8hrs46mins
2014–15 Apr–Jun 767 3hrs34mins 6hrs4mins 8hrs22mins
2014–15 Jan–Mar 740 3hrs43mins 6hrs45mins 8hrs28mins
2014–15 Oct–Dec 1,368 3hrs27mins 6hrs55mins 8hrs44mins
2014–15 Jul–Sep 1,331 3hrs48mins 6hrs55mins 9hrs38mins
2013–14 Apr–Jun 1,129 3hrs23mins 5hrs54mins 8hrs43mins
2013–14 Jan–Mar 1,274 3hrs27mins 6hrs36mins 8hrs30mins
2013–14 Oct–Dec 1,347 3hrs32mins 6hrs39mins 8hrs38mins
2013–14 Jul–Sep 1,282 3hrs41mins 6hrs48mins 9hrs3mins
2012–13 Apr–Jun 1,151 3hrs18mins 6hrs12mins 8hrs23mins
2012–13 Jan–Mar 1,232 3hrs17mins 6hrs7mins 8hrs28mins
2012–13 Oct–Dec 1,250 3hrs16mins 6hrs15mins 8hrs20mins
2012–13 Jul–Sep 1,266 3hrs33mins 7hrs4mins 9hrs30mins
2011–12 Apr–Jun 1,304 3hrs24mins 6hrs43mins 9hrs11mins
2011–12 Jan–Mar 1,257 3hrs28mins 6hrs25mins 8hrs45mins
2011–12 Oct–Dec 1,285 3hrs6mins 5hrs51mins 9hrs2mins
2011–12 Jul–Sep 1,234 3hrs27mins 6hrs22mins 10hrs2mins

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 1 hour 55 minutes. The length of time until most patients (90%) had departed was 4 hours 51 minutes, compared to its national peer group performance of 4 hours 27 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 26,296 1hr55mins 4hrs51mins 4hrs27mins
2016–17 27,026 1hr39mins 4hrs16mins 4hrs22mins
2015–16 25,925 1hr38mins 4hrs3mins 4hrs19mins
2014–15 25,853 1hr31mins 3hrs46mins 4hrs5mins
2013–14 26,572 1hr18mins 3hrs12mins 4hrs4mins
2012–13 26,170 1hr8mins 2hrs48mins 4hrs10mins
2011–12 24,496 1hr13mins 2hrs59mins 4hrs6mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 6,163 1hr50mins 4hrs41mins 4hrs22mins
2017–18 Jan–Mar 6,330 1hr50mins 4hrs51mins 4hrs25mins
2017–18 Oct–Dec 6,962 1hr52mins 4hrs50mins 4hrs28mins
2017–18 Jul–Sep 6,841 2hrs6mins 5hrs1min 4hrs31mins
2016–17 Apr–Jun 6,349 1hr45mins 4hrs33mins 4hrs8mins
2016–17 Jan–Mar 7,027 1hr41mins 4hrs9mins 4hrs11mins
2016–17 Oct–Dec 6,995 1hr38mins 4hrs19mins 4hrs27mins
2016–17 Jul–Sep 6,655 1hr30mins 4hrs6mins 4hrs39mins
2015–16 Apr–Jun 6,407 1hr33mins 3hrs56mins 4hrs22mins
2015–16 Jan–Mar 6,635 1hr36mins 4hrs2mins 4hrs17mins
2015–16 Oct–Dec 6,627 1hr42mins 4hrs13mins 4hrs18mins
2015–16 Jul–Sep 6,256 1hr40mins 4hrs2mins 4hrs20mins
2014–15 Apr–Jun 6,039 1hr25mins 3hrs51mins 4hrs2mins
2014–15 Jan–Mar 6,812 1hr33mins 3hrs56mins 4hrs3mins
2014–15 Oct–Dec 6,357 1hr24mins 3hrs22mins 4hrs3mins
2014–15 Jul–Sep 6,645 1hr40mins 3hrs52mins 4hrs12mins
2013–14 Apr–Jun 6,329 1hr16mins 3hrs6mins 3hrs57mins
2013–14 Jan–Mar 6,375 1hr16mins 3hrs12mins 4hrs4mins
2013–14 Oct–Dec 7,003 1hr15mins 3hrs9mins 4hrs3mins
2013–14 Jul–Sep 6,865 1hr24mins 3hrs20mins 4hrs12mins
2012–13 Apr–Jun 6,406 1hr7mins 2hrs45mins 4hrs10mins
2012–13 Jan–Mar 6,540 1hr6mins 2hrs39mins 4hrs7mins
2012–13 Oct–Dec 6,292 1hr7mins 2hrs50mins 4hrs10mins
2012–13 Jul–Sep 6,932 1hr12mins 3hrs1min 4hrs15mins
2011–12 Apr–Jun 6,029 1hr12mins 2hrs52mins 4hrs6mins
2011–12 Jan–Mar 5,865 1hr10mins 2hrs58mins 4hrs2mins
2011–12 Oct–Dec 6,323 1hr14mins 3hrs1min 4hrs8mins
2011–12 Jul–Sep 6,279 1hr16mins 3hrs4mins 4hrs10mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 29,884 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 29,884
2016–17 30,351
2015–16 29,627
2014–15 30,059
2013–14 31,604
2012–13 31,069
2011–12 29,576
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 7,105
2017–18 Jan–Mar 7,246
2017–18 Oct–Dec 7,824
2017–18 Jul–Sep 7,709
2016–17 Apr–Jun 7,193
2016–17 Jan–Mar 7,867
2016–17 Oct–Dec 7,814
2016–17 Jul–Sep 7,477
2015–16 Apr–Jun 7,278
2015–16 Jan–Mar 7,572
2015–16 Oct–Dec 7,591
2015–16 Jul–Sep 7,186
2014–15 Apr–Jun 6,806
2014–15 Jan–Mar 7,552
2014–15 Oct–Dec 7,725
2014–15 Jul–Sep 7,976
2013–14 Apr–Jun 7,458
2013–14 Jan–Mar 7,649
2013–14 Oct–Dec 8,350
2013–14 Jul–Sep 8,147
2012–13 Apr–Jun 7,557
2012–13 Jan–Mar 7,772
2012–13 Oct–Dec 7,542
2012–13 Jul–Sep 8,198
2011–12 Apr–Jun 7,333
2011–12 Jan–Mar 7,122
2011–12 Oct–Dec 7,608
2011–12 Jul–Sep 7,513

Resuscitation presentations (require treatment immediately)

In 2017–18, 104 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 104
2016–17 91
2015–16 103
2014–15 93
2013–14 76
2012–13 87
2011–12 98
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 19
2017–18 Jan–Mar 26
2017–18 Oct–Dec 27
2017–18 Jul–Sep 32
2016–17 Apr–Jun 26
2016–17 Jan–Mar 24
2016–17 Oct–Dec 26
2016–17 Jul–Sep 15
2015–16 Apr–Jun 16
2015–16 Jan–Mar 21
2015–16 Oct–Dec 29
2015–16 Jul–Sep 37
2014–15 Apr–Jun 24
2014–15 Jan–Mar 19
2014–15 Oct–Dec 18
2014–15 Jul–Sep 32
2013–14 Apr–Jun 16
2013–14 Jan–Mar 12
2013–14 Oct–Dec 18
2013–14 Jul–Sep 30
2012–13 Apr–Jun 15
2012–13 Jan–Mar 15
2012–13 Oct–Dec 14
2012–13 Jul–Sep 43
2011–12 Apr–Jun 19
2011–12 Jan–Mar 26
2011–12 Oct–Dec 32
2011–12 Jul–Sep 21

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 3,668 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 3,668
2016–17 3,485
2015–16 3,231
2014–15 3,043
2013–14 2,715
2012–13 2,656
2011–12 2,470
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 947
2017–18 Jan–Mar 902
2017–18 Oct–Dec 903
2017–18 Jul–Sep 916
2016–17 Apr–Jun 912
2016–17 Jan–Mar 832
2016–17 Oct–Dec 825
2016–17 Jul–Sep 916
2015–16 Apr–Jun 777
2015–16 Jan–Mar 821
2015–16 Oct–Dec 797
2015–16 Jul–Sep 836
2014–15 Apr–Jun 714
2014–15 Jan–Mar 728
2014–15 Oct–Dec 758
2014–15 Jul–Sep 843
2013–14 Apr–Jun 682
2013–14 Jan–Mar 658
2013–14 Oct–Dec 722
2013–14 Jul–Sep 653
2012–13 Apr–Jun 615
2012–13 Jan–Mar 625
2012–13 Oct–Dec 692
2012–13 Jul–Sep 724
2011–12 Apr–Jun 643
2011–12 Jan–Mar 613
2011–12 Oct–Dec 634
2011–12 Jul–Sep 580

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 10,462 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 10,462
2016–17 10,447
2015–16 9,474
2014–15 8,226
2013–14 8,623
2012–13 8,337
2011–12 8,131
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 2,473
2017–18 Jan–Mar 2,621
2017–18 Oct–Dec 2,668
2017–18 Jul–Sep 2,700
2016–17 Apr–Jun 2,397
2016–17 Jan–Mar 2,608
2016–17 Oct–Dec 2,787
2016–17 Jul–Sep 2,655
2015–16 Apr–Jun 2,420
2015–16 Jan–Mar 2,436
2015–16 Oct–Dec 2,390
2015–16 Jul–Sep 2,228
2014–15 Apr–Jun 2,009
2014–15 Jan–Mar 2,010
2014–15 Oct–Dec 2,009
2014–15 Jul–Sep 2,198
2013–14 Apr–Jun 2,069
2013–14 Jan–Mar 2,070
2013–14 Oct–Dec 2,219
2013–14 Jul–Sep 2,265
2012–13 Apr–Jun 1,947
2012–13 Jan–Mar 1,982
2012–13 Oct–Dec 2,094
2012–13 Jul–Sep 2,314
2011–12 Apr–Jun 2,069
2011–12 Jan–Mar 1,854
2011–12 Oct–Dec 2,045
2011–12 Jul–Sep 2,163

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 13,394 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 13,394
2016–17 14,126
2015–16 14,574
2014–15 15,578
2013–14 15,830
2012–13 14,713
2011–12 13,915
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 3,080
2017–18 Jan–Mar 3,190
2017–18 Oct–Dec 3,587
2017–18 Jul–Sep 3,537
2016–17 Apr–Jun 3,371
2016–17 Jan–Mar 3,779
2016–17 Oct–Dec 3,629
2016–17 Jul–Sep 3,347
2015–16 Apr–Jun 3,544
2015–16 Jan–Mar 3,744
2015–16 Oct–Dec 3,799
2015–16 Jul–Sep 3,487
2014–15 Apr–Jun 3,326
2014–15 Jan–Mar 3,947
2014–15 Oct–Dec 4,122
2014–15 Jul–Sep 4,183
2013–14 Apr–Jun 3,861
2013–14 Jan–Mar 3,936
2013–14 Oct–Dec 4,082
2013–14 Jul–Sep 3,951
2012–13 Apr–Jun 3,757
2012–13 Jan–Mar 3,722
2012–13 Oct–Dec 3,437
2012–13 Jul–Sep 3,797
2011–12 Apr–Jun 3,341
2011–12 Jan–Mar 3,372
2011–12 Oct–Dec 3,581
2011–12 Jul–Sep 3,621

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 2,256 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 2,256
2016–17 2,202
2015–16 2,245
2014–15 3,119
2013–14 4,360
2012–13 5,276
2011–12 4,962
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 586
2017–18 Jan–Mar 507
2017–18 Oct–Dec 639
2017–18 Jul–Sep 524
2016–17 Apr–Jun 487
2016–17 Jan–Mar 624
2016–17 Oct–Dec 547
2016–17 Jul–Sep 544
2015–16 Apr–Jun 521
2015–16 Jan–Mar 550
2015–16 Oct–Dec 576
2015–16 Jul–Sep 598
2014–15 Apr–Jun 733
2014–15 Jan–Mar 848
2014–15 Oct–Dec 818
2014–15 Jul–Sep 720
2013–14 Apr–Jun 830
2013–14 Jan–Mar 973
2013–14 Oct–Dec 1,309
2013–14 Jul–Sep 1,248
2012–13 Apr–Jun 1,223
2012–13 Jan–Mar 1,428
2012–13 Oct–Dec 1,305
2012–13 Jul–Sep 1,320
2011–12 Apr–Jun 1,261
2011–12 Jan–Mar 1,257
2011–12 Oct–Dec 1,316
2011–12 Jul–Sep 1,128