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Port Lincoln Health Service

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2017–18, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2017–18 54 100% 100%
2016–17 52 100% 100%
2015–16 51 100% 100%
2014–15 39 100% 100%
2013–14 28 100% 100%
2012–13 45 100% 100%
2011–12 26 100% 100%

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP Reported data did not meet the criteria to calculate this indicator.

Year Quarter Number of patients Patients treated immediately Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 Apr–Jun 18 100% 100%
2017–18 Jan–Mar 14 100% 100%
2017–18 Oct–Dec 12 100% 100%
2017–18 Jul–Sep 10 100% 100%
2016–17 Apr–Jun 15 100% 100%
2016–17 Jan–Mar 10 100% 100%
2016–17 Oct–Dec 17 100% 100%
2016–17 Jul–Sep 10 100% 100%
2015–16 Apr–Jun 12 100%* 100%
2015–16 Jan–Mar 17 100%* 100%
2015–16 Oct–Dec 11 100% 100%
2015–16 Jul–Sep 11 100% 100%
2014–15 Apr–Jun 10 100% 100%
2014–15 Jan–Mar 13 100% 100%
2014–15 Oct–Dec 11 100% 100%
2014–15 Jul–Sep 5 NP 99%
2013–14 Apr–Jun 9 NP 100%
2013–14 Jan–Mar 9 NP 100%
2013–14 Oct–Dec 7 NP 100%
2013–14 Jul–Sep <5 NP 100%
2012–13 Apr–Jun 5 NP 100%
2012–13 Jan–Mar 17 100% 100%
2012–13 Oct–Dec 8 NP 100%
2012–13 Jul–Sep 15 100% 100%
2011–12 Apr–Jun 10 100% 100%
2011–12 Jan–Mar 8 NP 99%
2011–12 Oct–Dec 7 NP 100%
2011–12 Jul–Sep <5 NP 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 98% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 85%.

Year Number of patients Patients treated within 10 minutes Peer group average
2017–18 239 98% 85%
2016–17 259 98% 86%
2015–16 239 98% 86%
2014–15 313 98% 86%
2013–14 252 98% 85%
2012–13 267 99% 88%
2011–12 241 98% 81%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2017–18 Apr–Jun 63 98% 86%
2017–18 Jan–Mar 52 96% 86%
2017–18 Oct–Dec 61 98% 84%
2017–18 Jul–Sep 63 100% 83%
2016–17 Apr–Jun 55 98% 86%
2016–17 Jan–Mar 79 96% 86%
2016–17 Oct–Dec 92 99% 86%
2016–17 Jul–Sep 33 100% 87%
2015–16 Apr–Jun 45 96% 86%
2015–16 Jan–Mar 66 100% 85%
2015–16 Oct–Dec 62 98% 86%
2015–16 Jul–Sep 66 98% 85%
2014–15 Apr–Jun 68 97% 87%
2014–15 Jan–Mar 74 99% 87%
2014–15 Oct–Dec 83 98% 86%
2014–15 Jul–Sep 88 99% 86%
2013–14 Apr–Jun 69 100% 87%
2013–14 Jan–Mar 57 98% 86%
2013–14 Oct–Dec 68 97% 85%
2013–14 Jul–Sep 58 98% 81%
2012–13 Apr–Jun 50 98% 88%
2012–13 Jan–Mar 69 99% 90%
2012–13 Oct–Dec 92 100% 89%
2012–13 Jul–Sep 56 100% 86%
2011–12 Apr–Jun 64 100% 83%
2011–12 Jan–Mar 75 100% 81%
2011–12 Oct–Dec 79 96% 81%
2011–12 Jul–Sep 23 96% 78%

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 99% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 83%.

Year Number of patients Patients treated within 30 minutes Peer group average
2017–18 1,400 99% 83%
2016–17 1,642 97% 85%
2015–16 1,478 97% 84%
2014–15 1,524 98% 84%
2013–14 1,484 98% 82%
2012–13 1,412 98% 84%
2011–12 1,208 98% 80%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2017–18 Apr–Jun 339 99% 84%
2017–18 Jan–Mar 289 99% 84%
2017–18 Oct–Dec 364 100% 83%
2017–18 Jul–Sep 408 98% 82%
2016–17 Apr–Jun 393 97% 85%
2016–17 Jan–Mar 437 97% 84%
2016–17 Oct–Dec 433 97% 85%
2016–17 Jul–Sep 379 98% 85%
2015–16 Apr–Jun 368 98% 85%
2015–16 Jan–Mar 401 97% 84%
2015–16 Oct–Dec 372 96% 85%
2015–16 Jul–Sep 337 97% 83%
2014–15 Apr–Jun 347 97% 85%
2014–15 Jan–Mar 351 98% 85%
2014–15 Oct–Dec 414 99% 84%
2014–15 Jul–Sep 412 98% 83%
2013–14 Apr–Jun 382 99% 84%
2013–14 Jan–Mar 403 98% 83%
2013–14 Oct–Dec 377 99% 83%
2013–14 Jul–Sep 322 98% 80%
2012–13 Apr–Jun 343 98% 84%
2012–13 Jan–Mar 381 98% 85%
2012–13 Oct–Dec 352 99% 84%
2012–13 Jul–Sep 336 98% 81%
2011–12 Apr–Jun 318 98% 82%
2011–12 Jan–Mar 372 98% 81%
2011–12 Oct–Dec 390 99% 80%
2011–12 Jul–Sep 128 99% 77%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 96% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 84%.

Year Number of patients Patients treated within 60 minutes Peer group average
2017–18 4,838 96% 84%
2016–17 4,783 96% 85%
2015–16 4,659 95% 85%
2014–15 4,175 96% 85%
2013–14 4,545 97% 83%
2012–13 4,698 97% 83%
2011–12 3,860 97% 81%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2017–18 Apr–Jun 1,172 97% 85%
2017–18 Jan–Mar 1,195 94% 84%
2017–18 Oct–Dec 1,378 98% 85%
2017–18 Jul–Sep 1,093 96% 82%
2016–17 Apr–Jun 1,164 97% 85%
2016–17 Jan–Mar 1,196 95% 85%
2016–17 Oct–Dec 1,185 96% 86%
2016–17 Jul–Sep 1,238 97% 85%
2015–16 Apr–Jun 1,078 97% 86%
2015–16 Jan–Mar 1,190 96% 85%
2015–16 Oct–Dec 1,262 95% 86%
2015–16 Jul–Sep 1,129 94% 84%
2014–15 Apr–Jun 1,026 96% 86%
2014–15 Jan–Mar 1,053 95% 85%
2014–15 Oct–Dec 1,099 96% 84%
2014–15 Jul–Sep 997 98% 84%
2013–14 Apr–Jun 1,091 97% 84%
2013–14 Jan–Mar 1,197 97% 83%
2013–14 Oct–Dec 1,136 97% 84%
2013–14 Jul–Sep 1,121 97% 81%
2012–13 Apr–Jun 1,085 96% 84%
2012–13 Jan–Mar 1,274 97% 84%
2012–13 Oct–Dec 1,303 97% 83%
2012–13 Jul–Sep 1,036 97% 81%
2011–12 Apr–Jun 1,099 97% 81%
2011–12 Jan–Mar 1,159 96% 83%
2011–12 Oct–Dec 1,264 98% 81%
2011–12 Jul–Sep 338 98% 80%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2017–18, 99% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 95%.

Year Number of patients Patients treated within 120 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 741 99% 95%
2016–17 824 99% 95%
2015–16 852 99% 95%
2014–15 1,238 99% 95%*
2013–14 1,088 99% 95%*
2012–13 1,382 99% 95%
2011–12 1,414 99% 94%*

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 120 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 177 99% 95%
2017–18 Jan–Mar 219 99% 95%
2017–18 Oct–Dec 172 99% 95%
2017–18 Jul–Sep 173 100% 94%
2016–17 Apr–Jun 152 98% 95%
2016–17 Jan–Mar 199 98% 96%
2016–17 Oct–Dec 256 100% 96%
2016–17 Jul–Sep 217 100% 95%
2015–16 Apr–Jun 205 98% 96%
2015–16 Jan–Mar 243 98% 95%
2015–16 Oct–Dec 195 99% 95%
2015–16 Jul–Sep 209 99% 95%*
2014–15 Apr–Jun 291 100% 96%*
2014–15 Jan–Mar 366 99% 96%*
2014–15 Oct–Dec 305 99% 95%*
2014–15 Jul–Sep 276 100% 94%*
2013–14 Apr–Jun 247 99% 95%*
2013–14 Jan–Mar 247 100% 95%*
2013–14 Oct–Dec 330 99% 95%*
2013–14 Jul–Sep 264 100% NP†
2012–13 Apr–Jun 282 100% 95%*
2012–13 Jan–Mar 392 99% 95%
2012–13 Oct–Dec 369 99% 95%
2012–13 Jul–Sep 339 99% 94%
2011–12 Apr–Jun 421 99% 94%*
2011–12 Jan–Mar 431 100% 94%*
2011–12 Oct–Dec 419 100% 94%*
2011–12 Jul–Sep 143 99% 94%*

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 97% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 86%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 7,369 97% 86%
2016–17 7,670 98% 87%
2015–16 7,376 98% 88%
2014–15 7,367 98% 88%
2013–14 7,457 98% 88%
2012–13 7,864 98% 87%
2011–12 6,789 99% 87%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,797 96% 86%
2017–18 Jan–Mar 1,792 98% 87%
2017–18 Oct–Dec 2,016 98% 87%
2017–18 Jul–Sep 1,764 97% 85%
2016–17 Apr–Jun 1,800 98% 87%
2016–17 Jan–Mar 1,947 97% 88%
2016–17 Oct–Dec 2,006 98% 88%
2016–17 Jul–Sep 1,917 98% 87%
2015–16 Apr–Jun 1,734 96% 87%
2015–16 Jan–Mar 1,938 98% 88%
2015–16 Oct–Dec 1,934 98% 88%
2015–16 Jul–Sep 1,770 98% 87%
2014–15 Apr–Jun 1,770 97% 88%
2014–15 Jan–Mar 1,881 98% 88%
2014–15 Oct–Dec 1,931 98% 88%
2014–15 Jul–Sep 1,785 98% 87%
2013–14 Apr–Jun 1,809 98% 88%
2013–14 Jan–Mar 1,922 98% 88%
2013–14 Oct–Dec 1,938 99% 88%
2013–14 Jul–Sep 1,788 98% 87%
2012–13 Apr–Jun 1,786 98% 87%
2012–13 Jan–Mar 2,148 99% 88%
2012–13 Oct–Dec 2,138 98% 87%
2012–13 Jul–Sep 1,792 99% 86%
2011–12 Apr–Jun 1,922 98% 88%
2011–12 Jan–Mar 2,056 99% 88%
2011–12 Oct–Dec 2,173 99% 88%
2011–12 Jul–Sep 638 99% 86%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2017–18, 100% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 64%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 54 100% 64%
2016–17 52 100% 65%
2015–16 51 96% 66%
2014–15 39 100% 67%
2013–14 28 100% 67%
2012–13 45 98% 70%
2011–12 26 100% 67%

NP Reported data did not meet the criteria to calculate this indicator.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 Apr–Jun 18 100% 63%
2017–18 Jan–Mar 14 100% 66%
2017–18 Oct–Dec 12 100% 67%
2017–18 Jul–Sep 10 100% 61%
2016–17 Apr–Jun 15 100% 64%
2016–17 Jan–Mar 10 100% 67%
2016–17 Oct–Dec 17 100% 67%
2016–17 Jul–Sep 10 100% 62%
2015–16 Apr–Jun 12 92% 66%
2015–16 Jan–Mar 17 100% 66%
2015–16 Oct–Dec 11 100% 67%
2015–16 Jul–Sep 11 91% 64%
2014–15 Apr–Jun 10 100% 64%
2014–15 Jan–Mar 13 100% 69%
2014–15 Oct–Dec 11 100% 67%
2014–15 Jul–Sep 5 NP 69%
2013–14 Apr–Jun 9 NP 69%
2013–14 Jan–Mar 9 NP 65%
2013–14 Oct–Dec 7 NP 71%
2013–14 Jul–Sep <5 NP 64%
2012–13 Apr–Jun 5 NP 69%
2012–13 Jan–Mar 17 100% 75%
2012–13 Oct–Dec 8 NP 71%
2012–13 Jul–Sep 15 93% 67%
2011–12 Apr–Jun 10 100% 74%
2011–12 Jan–Mar 8 NP 68%
2011–12 Oct–Dec 7 NP 66%
2011–12 Jul–Sep <5 NP 62%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 100% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 66%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 239 100% 66%
2016–17 259 100% 67%
2015–16 239 98% 68%
2014–15 313 99% 68%
2013–14 252 99% 68%
2012–13 267 99% 68%
2011–12 241 100% 68%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 63 100% 66%
2017–18 Jan–Mar 52 100% 68%
2017–18 Oct–Dec 61 98% 67%
2017–18 Jul–Sep 63 100% 65%
2016–17 Apr–Jun 55 98% 67%
2016–17 Jan–Mar 79 100% 68%
2016–17 Oct–Dec 92 100% 69%
2016–17 Jul–Sep 33 100% 66%
2015–16 Apr–Jun 45 100% 69%
2015–16 Jan–Mar 66 97% 69%
2015–16 Oct–Dec 62 100% 69%
2015–16 Jul–Sep 66 95% 66%
2014–15 Apr–Jun 68 99% 69%
2014–15 Jan–Mar 74 100% 68%
2014–15 Oct–Dec 83 100% 68%
2014–15 Jul–Sep 88 99% 67%
2013–14 Apr–Jun 69 99% 69%
2013–14 Jan–Mar 57 100% 68%
2013–14 Oct–Dec 68 99% 69%
2013–14 Jul–Sep 58 100% 66%
2012–13 Apr–Jun 50 98% 67%
2012–13 Jan–Mar 69 100% 68%
2012–13 Oct–Dec 92 99% 69%
2012–13 Jul–Sep 56 100% 66%
2011–12 Apr–Jun 64 100% 69%
2011–12 Jan–Mar 75 100% 69%
2011–12 Oct–Dec 79 100% 69%
2011–12 Jul–Sep 23 100% 66%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 97% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 78%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 1,405 97% 78%
2016–17 1,644 98% 79%
2015–16 1,480 97% 79%
2014–15 1,525 97% 79%
2013–14 1,485 97% 78%
2012–13 1,412 98% 78%
2011–12 1,211 99% 78%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 340 95% 77%
2017–18 Jan–Mar 290 98% 78%
2017–18 Oct–Dec 366 98% 79%
2017–18 Jul–Sep 409 98% 76%
2016–17 Apr–Jun 394 97% 78%
2016–17 Jan–Mar 437 98% 79%
2016–17 Oct–Dec 434 97% 79%
2016–17 Jul–Sep 379 98% 78%
2015–16 Apr–Jun 369 96% 79%
2015–16 Jan–Mar 401 98% 79%
2015–16 Oct–Dec 373 98% 79%
2015–16 Jul–Sep 337 98% 78%
2014–15 Apr–Jun 347 97% 79%
2014–15 Jan–Mar 352 98% 79%
2014–15 Oct–Dec 414 98% 79%
2014–15 Jul–Sep 412 97% 78%
2013–14 Apr–Jun 382 98% 79%
2013–14 Jan–Mar 404 96% 78%
2013–14 Oct–Dec 377 98% 79%
2013–14 Jul–Sep 322 97% 77%
2012–13 Apr–Jun 343 96% 77%
2012–13 Jan–Mar 381 99% 79%
2012–13 Oct–Dec 352 100% 78%
2012–13 Jul–Sep 336 97% 77%
2011–12 Apr–Jun 318 98% 79%
2011–12 Jan–Mar 373 99% 79%
2011–12 Oct–Dec 392 99% 78%
2011–12 Jul–Sep 128 98% 76%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 97% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 91%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 4,903 97% 91%
2016–17 4,862 97% 92%
2015–16 4,717 97% 91%
2014–15 4,216 97% 91%
2013–14 4,580 98% 91%
2012–13 4,734 98% 90%
2011–12 3,878 99% 90%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,192 96% 91%
2017–18 Jan–Mar 1,212 97% 91%
2017–18 Oct–Dec 1,397 98% 92%
2017–18 Jul–Sep 1,102 96% 90%
2016–17 Apr–Jun 1,178 98% 91%
2016–17 Jan–Mar 1,219 96% 92%
2016–17 Oct–Dec 1,200 98% 92%
2016–17 Jul–Sep 1,265 97% 91%
2015–16 Apr–Jun 1,093 96% 91%
2015–16 Jan–Mar 1,198 97% 92%
2015–16 Oct–Dec 1,286 98% 92%
2015–16 Jul–Sep 1,140 98% 91%
2014–15 Apr–Jun 1,040 96% 92%
2014–15 Jan–Mar 1,066 98% 91%
2014–15 Oct–Dec 1,108 97% 91%
2014–15 Jul–Sep 1,002 98% 91%
2013–14 Apr–Jun 1,101 98% 91%
2013–14 Jan–Mar 1,203 99% 91%
2013–14 Oct–Dec 1,147 98% 91%
2013–14 Jul–Sep 1,129 98% 90%
2012–13 Apr–Jun 1,099 98% 90%
2012–13 Jan–Mar 1,282 99% 91%
2012–13 Oct–Dec 1,312 98% 90%
2012–13 Jul–Sep 1,041 99% 89%
2011–12 Apr–Jun 1,104 98% 91%
2011–12 Jan–Mar 1,164 99% 91%
2011–12 Oct–Dec 1,270 99% 90%
2011–12 Jul–Sep 340 99% 89%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 98% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 96%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 768 98% 96%
2016–17 853 99% 97%
2015–16 889 100% 97%
2014–15 1,274 99% 97%
2013–14 1,112 99% 97%
2012–13 1,406 99% 96%
2011–12 1,433 99% 95%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 184 98% 97%
2017–18 Jan–Mar 224 97% 97%
2017–18 Oct–Dec 180 98% 96%
2017–18 Jul–Sep 180 98% 96%
2016–17 Apr–Jun 158 100% 97%
2016–17 Jan–Mar 202 99% 97%
2016–17 Oct–Dec 263 99% 97%
2016–17 Jul–Sep 230 98% 97%
2015–16 Apr–Jun 215 99% 97%
2015–16 Jan–Mar 256 100% 97%
2015–16 Oct–Dec 202 100% 97%
2015–16 Jul–Sep 216 100% 97%
2014–15 Apr–Jun 305 99% 97%
2014–15 Jan–Mar 376 99% 97%
2014–15 Oct–Dec 315 98% 97%
2014–15 Jul–Sep 278 99% 96%
2013–14 Apr–Jun 248 98% 97%
2013–14 Jan–Mar 249 100% 97%
2013–14 Oct–Dec 339 100% 97%
2013–14 Jul–Sep 276 99% 97%
2012–13 Apr–Jun 289 99% 96%
2012–13 Jan–Mar 399 99% 96%
2012–13 Oct–Dec 374 100% 96%
2012–13 Jul–Sep 344 99% 95%
2011–12 Apr–Jun 426 98% 95%
2011–12 Jan–Mar 436 100% 95%
2011–12 Oct–Dec 425 99% 95%
2011–12 Jul–Sep 146 99% 95%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 99% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 60%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 1,572 99% 60%
2016–17 1,628 99% 63%
2015–16 1,443 99% 63%
2014–15 1,488 99% 61%
2013–14 1,393 99% 61%
2012–13 1,343 99% 62%
2011–12 1,190 99% 61%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 377 98% 60%
2017–18 Jan–Mar 366 99% 62%
2017–18 Oct–Dec 419 99% 61%
2017–18 Jul–Sep 410 98% 57%
2016–17 Apr–Jun 409 99% 62%
2016–17 Jan–Mar 397 99% 64%
2016–17 Oct–Dec 417 99% 63%
2016–17 Jul–Sep 405 98% 61%
2015–16 Apr–Jun 376 98% 64%
2015–16 Jan–Mar 373 99% 65%
2015–16 Oct–Dec 344 99% 64%
2015–16 Jul–Sep 350 100% 60%
2014–15 Apr–Jun 362 98% 61%
2014–15 Jan–Mar 396 99% 61%
2014–15 Oct–Dec 352 99% 62%
2014–15 Jul–Sep 378 98% 60%
2013–14 Apr–Jun 325 100% 63%
2013–14 Jan–Mar 341 99% 62%
2013–14 Oct–Dec 349 100% 62%
2013–14 Jul–Sep 378 98% 60%
2012–13 Apr–Jun 331 99% 61%
2012–13 Jan–Mar 366 99% 62%
2012–13 Oct–Dec 355 99% 62%
2012–13 Jul–Sep 291 99% 61%
2011–12 Apr–Jun 343 100% 63%
2011–12 Jan–Mar 352 100% 63%
2011–12 Oct–Dec 365 99% 62%
2011–12 Jul–Sep 130 97% 58%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 97% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 90%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 5,797 97% 90%
2016–17 6,042 97% 91%
2015–16 5,931 97% 91%
2014–15 5,879 97% 93%
2013–14 6,064 98% 92%
2012–13 6,521 98% 92%
2011–12 5,507 99% 92%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,420 96% 90%
2017–18 Jan–Mar 1,426 97% 91%
2017–18 Oct–Dec 1,597 98% 91%
2017–18 Jul–Sep 1,354 96% 89%
2016–17 Apr–Jun 1,391 98% 91%
2016–17 Jan–Mar 1,550 97% 91%
2016–17 Oct–Dec 1,589 98% 91%
2016–17 Jul–Sep 1,512 97% 91%
2015–16 Apr–Jun 1,357 96% 91%
2015–16 Jan–Mar 1,564 97% 91%
2015–16 Oct–Dec 1,590 98% 92%
2015–16 Jul–Sep 1,420 98% 91%
2014–15 Apr–Jun 1,408 97% 93%
2014–15 Jan–Mar 1,485 98% 93%
2014–15 Oct–Dec 1,579 97% 93%
2014–15 Jul–Sep 1,407 98% 92%
2013–14 Apr–Jun 1,484 98% 93%
2013–14 Jan–Mar 1,581 98% 93%
2013–14 Oct–Dec 1,589 98% 93%
2013–14 Jul–Sep 1,410 98% 92%
2012–13 Apr–Jun 1,455 98% 92%
2012–13 Jan–Mar 1,782 99% 92%
2012–13 Oct–Dec 1,783 98% 92%
2012–13 Jul–Sep 1,501 98% 91%
2011–12 Apr–Jun 1,577 98% 93%
2011–12 Jan–Mar 1,692 99% 93%
2011–12 Oct–Dec 1,792 99% 92%
2011–12 Jul–Sep 446 99% 92%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 1 hour 1 minute. The length of time until most patients (90%) had departed was 2 hours 46 minutes, compared to its national peer group performance of 4 hours 41 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 7,369 1hr1min 2hrs46mins 4hrs41mins
2016–17 7,670 1hr0mins 2hrs41mins 4hrs32mins
2015–16 7,376 1hr0mins 2hrs40mins 4hrs28mins
2014–15 7,367 0hrs55mins 2hrs30mins 4hrs27mins
2013–14 7,457 0hrs55mins 2hrs25mins 4hrs27mins
2012–13 7,864 0hrs50mins 2hrs15mins 4hrs33mins
2011–12 6,789 0hrs50mins 2hrs11mins 4hrs29mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 1,797 0hrs59mins 2hrs56mins 4hrs42mins
2017–18 Jan–Mar 1,792 1hr2mins 2hrs40mins 4hrs33mins
2017–18 Oct–Dec 2,016 1hr0mins 2hrs38mins 4hrs34mins
2017–18 Jul–Sep 1,764 1hr1min 2hrs51mins 4hrs55mins
2016–17 Apr–Jun 1,800 1hr0mins 2hrs39mins 4hrs37mins
2016–17 Jan–Mar 1,947 1hr0mins 2hrs46mins 4hrs28mins
2016–17 Oct–Dec 2,006 1hr0mins 2hrs35mins 4hrs25mins
2016–17 Jul–Sep 1,917 1hr0mins 2hrs50mins 4hrs39mins
2015–16 Apr–Jun 1,734 0hrs57mins 2hrs45mins 4hrs29mins
2015–16 Jan–Mar 1,938 1hr0mins 2hrs35mins 4hrs23mins
2015–16 Oct–Dec 1,934 1hr0mins 2hrs35mins 4hrs23mins
2015–16 Jul–Sep 1,770 0hrs55mins 2hrs30mins 4hrs37mins
2014–15 Apr–Jun 1,770 1hr0mins 2hrs35mins 4hrs26mins
2014–15 Jan–Mar 1,881 1hr0mins 2hrs35mins 4hrs25mins
2014–15 Oct–Dec 1,931 0hrs55mins 2hrs30mins 4hrs25mins
2014–15 Jul–Sep 1,785 0hrs51mins 2hrs25mins 4hrs32mins
2013–14 Apr–Jun 1,809 0hrs55mins 2hrs25mins 4hrs23mins
2013–14 Jan–Mar 1,922 0hrs50mins 2hrs20mins 4hrs26mins
2013–14 Oct–Dec 1,938 0hrs55mins 2hrs22mins 4hrs21mins
2013–14 Jul–Sep 1,788 0hrs55mins 2hrs30mins 4hrs38mins
2012–13 Apr–Jun 1,786 0hrs50mins 2hrs15mins 4hrs36mins
2012–13 Jan–Mar 2,148 0hrs50mins 2hrs10mins 4hrs26mins
2012–13 Oct–Dec 2,138 0hrs51mins 2hrs20mins 4hrs30mins
2012–13 Jul–Sep 1,792 0hrs50mins 2hrs10mins 4hrs41mins
2011–12 Apr–Jun 1,922 0hrs50mins 2hrs25mins 4hrs25mins
2011–12 Jan–Mar 2,056 0hrs50mins 2hrs11mins 4hrs22mins
2011–12 Oct–Dec 2,173 0hrs45mins 2hrs0mins 4hrs27mins
2011–12 Jul–Sep 638 0hrs50mins 2hrs15mins 4hrs41mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 0 hours 39 minutes. The length of time until most patients (90%) had departed was 2 hours 0 minutes, compared to its national peer group performance of 7 hours 34 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 1,572 0hrs39mins 2hrs0mins 7hrs34mins
2016–17 1,628 0hrs41mins 2hrs0mins 7hrs14mins
2015–16 1,443 0hrs38mins 1hr56mins 7hrs16mins
2014–15 1,488 0hrs36mins 1hr51mins 7hrs42mins
2013–14 1,393 0hrs31mins 1hr36mins 7hrs36mins
2012–13 1,343 0hrs31mins 1hr41mins 7hrs32mins
2011–12 1,190 0hrs36mins 2hrs1min 7hrs35mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 377 0hrs36mins 2hrs6mins 7hrs33mins
2017–18 Jan–Mar 366 0hrs36mins 1hr46mins 7hrs10mins
2017–18 Oct–Dec 419 0hrs44mins 2hrs6mins 7hrs24mins
2017–18 Jul–Sep 410 0hrs38mins 2hrs1min 8hrs4mins
2016–17 Apr–Jun 409 0hrs37mins 1hr57mins 7hrs24mins
2016–17 Jan–Mar 397 0hrs41mins 1hr56mins 7hrs6mins
2016–17 Oct–Dec 417 0hrs41mins 1hr59mins 7hrs6mins
2016–17 Jul–Sep 405 0hrs40mins 2hrs6mins 7hrs22mins
2015–16 Apr–Jun 376 0hrs36mins 1hr51mins 7hrs6mins
2015–16 Jan–Mar 373 0hrs36mins 1hr51mins 7hrs2mins
2015–16 Oct–Dec 344 0hrs41mins 2hrs16mins 7hrs11mins
2015–16 Jul–Sep 350 0hrs36mins 1hr36mins 7hrs45mins
2014–15 Apr–Jun 362 0hrs36mins 1hr56mins 7hrs43mins
2014–15 Jan–Mar 396 0hrs36mins 1hr50mins 7hrs42mins
2014–15 Oct–Dec 352 0hrs31mins 1hr45mins 7hrs36mins
2014–15 Jul–Sep 378 0hrs36mins 1hr46mins 7hrs48mins
2013–14 Apr–Jun 325 0hrs31mins 1hr36mins 7hrs27mins
2013–14 Jan–Mar 341 0hrs31mins 1hr31mins 7hrs38mins
2013–14 Oct–Dec 349 0hrs31mins 1hr31mins 7hrs31mins
2013–14 Jul–Sep 378 0hrs36mins 2hrs3mins 7hrs48mins
2012–13 Apr–Jun 331 0hrs31mins 1hr41mins 7hrs29mins
2012–13 Jan–Mar 366 0hrs31mins 1hr36mins 7hrs27mins
2012–13 Oct–Dec 355 0hrs31mins 1hr36mins 7hrs26mins
2012–13 Jul–Sep 291 0hrs31mins 1hr53mins 7hrs47mins
2011–12 Apr–Jun 343 0hrs31mins 1hr51mins 7hrs29mins
2011–12 Jan–Mar 352 0hrs31mins 1hr54mins 7hrs25mins
2011–12 Oct–Dec 365 0hrs31mins 1hr46mins 7hrs27mins
2011–12 Jul–Sep 130 1hr27mins 3hrs13mins 8hrs1min

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 1 hour 8 minutes. The length of time until most patients (90%) had departed was 2 hours 55 minutes, compared to its national peer group performance of 3 hours 58 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 5,797 1hr8mins 2hrs55mins 3hrs58mins
2016–17 6,042 1hr10mins 2hrs50mins 3hrs52mins
2015–16 5,931 1hr5mins 2hrs45mins 3hrs49mins
2014–15 5,879 1hr0mins 2hrs40mins 3hrs34mins
2013–14 6,064 1hr0mins 2hrs30mins 3hrs34mins
2012–13 6,521 0hrs55mins 2hrs20mins 3hrs43mins
2011–12 5,507 0hrs50mins 2hrs15mins 3hrs35mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 1,420 1hr8mins 3hrs4mins 3hrs58mins
2017–18 Jan–Mar 1,426 1hr9mins 2hrs47mins 3hrs55mins
2017–18 Oct–Dec 1,597 1hr6mins 2hrs47mins 3hrs54mins
2017–18 Jul–Sep 1,354 1hr10mins 3hrs3mins 4hrs7mins
2016–17 Apr–Jun 1,391 1hr10mins 2hrs45mins 3hrs54mins
2016–17 Jan–Mar 1,550 1hr10mins 3hrs0mins 3hrs50mins
2016–17 Oct–Dec 1,589 1hr5mins 2hrs40mins 3hrs47mins
2016–17 Jul–Sep 1,512 1hr10mins 2hrs55mins 3hrs55mins
2015–16 Apr–Jun 1,357 1hr5mins 3hrs5mins 3hrs50mins
2015–16 Jan–Mar 1,564 1hr5mins 2hrs40mins 3hrs48mins
2015–16 Oct–Dec 1,590 1hr5mins 2hrs42mins 3hrs46mins
2015–16 Jul–Sep 1,420 1hr0mins 2hrs40mins 3hrs51mins
2014–15 Apr–Jun 1,408 1hr5mins 2hrs40mins 3hrs31mins
2014–15 Jan–Mar 1,485 1hr5mins 2hrs45mins 3hrs32mins
2014–15 Oct–Dec 1,579 1hr0mins 2hrs40mins 3hrs35mins
2014–15 Jul–Sep 1,407 1hr0mins 2hrs30mins 3hrs36mins
2013–14 Apr–Jun 1,484 1hr0mins 2hrs35mins 3hrs32mins
2013–14 Jan–Mar 1,581 0hrs55mins 2hrs25mins 3hrs34mins
2013–14 Oct–Dec 1,589 1hr0mins 2hrs30mins 3hrs29mins
2013–14 Jul–Sep 1,410 1hr0mins 2hrs35mins 3hrs42mins
2012–13 Apr–Jun 1,455 0hrs55mins 2hrs20mins 3hrs44mins
2012–13 Jan–Mar 1,782 0hrs55mins 2hrs15mins 3hrs36mins
2012–13 Oct–Dec 1,783 0hrs55mins 2hrs25mins 3hrs41mins
2012–13 Jul–Sep 1,501 0hrs50mins 2hrs15mins 3hrs50mins
2011–12 Apr–Jun 1,577 0hrs55mins 2hrs30mins 3hrs33mins
2011–12 Jan–Mar 1,692 0hrs50mins 2hrs15mins 3hrs30mins
2011–12 Oct–Dec 1,792 0hrs50mins 2hrs5mins 3hrs37mins
2011–12 Jul–Sep 446 0hrs40mins 1hr55mins 3hrs44mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 7,369 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 7,369
2016–17 7,670
2015–16 7,376
2014–15 7,367
2013–14 7,457
2012–13 7,864
2011–12 6,789
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 1,797
2017–18 Jan–Mar 1,792
2017–18 Oct–Dec 2,016
2017–18 Jul–Sep 1,764
2016–17 Apr–Jun 1,800
2016–17 Jan–Mar 1,947
2016–17 Oct–Dec 2,006
2016–17 Jul–Sep 1,917
2015–16 Apr–Jun 1,734
2015–16 Jan–Mar 1,938
2015–16 Oct–Dec 1,934
2015–16 Jul–Sep 1,770
2014–15 Apr–Jun 1,770
2014–15 Jan–Mar 1,881
2014–15 Oct–Dec 1,931
2014–15 Jul–Sep 1,785
2013–14 Apr–Jun 1,809
2013–14 Jan–Mar 1,922
2013–14 Oct–Dec 1,938
2013–14 Jul–Sep 1,788
2012–13 Apr–Jun 1,786
2012–13 Jan–Mar 2,148
2012–13 Oct–Dec 2,138
2012–13 Jul–Sep 1,792
2011–12 Apr–Jun 1,922
2011–12 Jan–Mar 2,056
2011–12 Oct–Dec 2,173
2011–12 Jul–Sep 638

Resuscitation presentations (require treatment immediately)

In 2017–18, 54 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 54
2016–17 52
2015–16 51
2014–15 39
2013–14 28
2012–13 45
2011–12 26
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 18
2017–18 Jan–Mar 14
2017–18 Oct–Dec 12
2017–18 Jul–Sep 10
2016–17 Apr–Jun 15
2016–17 Jan–Mar 10
2016–17 Oct–Dec 17
2016–17 Jul–Sep 10
2015–16 Apr–Jun 12
2015–16 Jan–Mar 17
2015–16 Oct–Dec 11
2015–16 Jul–Sep 11
2014–15 Apr–Jun 10
2014–15 Jan–Mar 13
2014–15 Oct–Dec 11
2014–15 Jul–Sep 5
2013–14 Apr–Jun 9
2013–14 Jan–Mar 9
2013–14 Oct–Dec 7
2013–14 Jul–Sep <5
2012–13 Apr–Jun 5
2012–13 Jan–Mar 17
2012–13 Oct–Dec 8
2012–13 Jul–Sep 15
2011–12 Apr–Jun 10
2011–12 Jan–Mar 8
2011–12 Oct–Dec 7
2011–12 Jul–Sep <5

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 239 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 239
2016–17 259
2015–16 239
2014–15 313
2013–14 252
2012–13 267
2011–12 241
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 63
2017–18 Jan–Mar 52
2017–18 Oct–Dec 61
2017–18 Jul–Sep 63
2016–17 Apr–Jun 55
2016–17 Jan–Mar 79
2016–17 Oct–Dec 92
2016–17 Jul–Sep 33
2015–16 Apr–Jun 45
2015–16 Jan–Mar 66
2015–16 Oct–Dec 62
2015–16 Jul–Sep 66
2014–15 Apr–Jun 68
2014–15 Jan–Mar 74
2014–15 Oct–Dec 83
2014–15 Jul–Sep 88
2013–14 Apr–Jun 69
2013–14 Jan–Mar 57
2013–14 Oct–Dec 68
2013–14 Jul–Sep 58
2012–13 Apr–Jun 50
2012–13 Jan–Mar 69
2012–13 Oct–Dec 92
2012–13 Jul–Sep 56
2011–12 Apr–Jun 64
2011–12 Jan–Mar 75
2011–12 Oct–Dec 79
2011–12 Jul–Sep 23

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 1,405 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 1,405
2016–17 1,644
2015–16 1,480
2014–15 1,525
2013–14 1,485
2012–13 1,412
2011–12 1,211
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 340
2017–18 Jan–Mar 290
2017–18 Oct–Dec 366
2017–18 Jul–Sep 409
2016–17 Apr–Jun 394
2016–17 Jan–Mar 437
2016–17 Oct–Dec 434
2016–17 Jul–Sep 379
2015–16 Apr–Jun 369
2015–16 Jan–Mar 401
2015–16 Oct–Dec 373
2015–16 Jul–Sep 337
2014–15 Apr–Jun 347
2014–15 Jan–Mar 352
2014–15 Oct–Dec 414
2014–15 Jul–Sep 412
2013–14 Apr–Jun 382
2013–14 Jan–Mar 404
2013–14 Oct–Dec 377
2013–14 Jul–Sep 322
2012–13 Apr–Jun 343
2012–13 Jan–Mar 381
2012–13 Oct–Dec 352
2012–13 Jul–Sep 336
2011–12 Apr–Jun 318
2011–12 Jan–Mar 373
2011–12 Oct–Dec 392
2011–12 Jul–Sep 128

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 4,903 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 4,903
2016–17 4,862
2015–16 4,717
2014–15 4,216
2013–14 4,580
2012–13 4,734
2011–12 3,878
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 1,192
2017–18 Jan–Mar 1,212
2017–18 Oct–Dec 1,397
2017–18 Jul–Sep 1,102
2016–17 Apr–Jun 1,178
2016–17 Jan–Mar 1,219
2016–17 Oct–Dec 1,200
2016–17 Jul–Sep 1,265
2015–16 Apr–Jun 1,093
2015–16 Jan–Mar 1,198
2015–16 Oct–Dec 1,286
2015–16 Jul–Sep 1,140
2014–15 Apr–Jun 1,040
2014–15 Jan–Mar 1,066
2014–15 Oct–Dec 1,108
2014–15 Jul–Sep 1,002
2013–14 Apr–Jun 1,101
2013–14 Jan–Mar 1,203
2013–14 Oct–Dec 1,147
2013–14 Jul–Sep 1,129
2012–13 Apr–Jun 1,099
2012–13 Jan–Mar 1,282
2012–13 Oct–Dec 1,312
2012–13 Jul–Sep 1,041
2011–12 Apr–Jun 1,104
2011–12 Jan–Mar 1,164
2011–12 Oct–Dec 1,270
2011–12 Jul–Sep 340

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 768 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 768
2016–17 853
2015–16 889
2014–15 1,274
2013–14 1,112
2012–13 1,406
2011–12 1,433
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 184
2017–18 Jan–Mar 224
2017–18 Oct–Dec 180
2017–18 Jul–Sep 180
2016–17 Apr–Jun 158
2016–17 Jan–Mar 202
2016–17 Oct–Dec 263
2016–17 Jul–Sep 230
2015–16 Apr–Jun 215
2015–16 Jan–Mar 256
2015–16 Oct–Dec 202
2015–16 Jul–Sep 216
2014–15 Apr–Jun 305
2014–15 Jan–Mar 376
2014–15 Oct–Dec 315
2014–15 Jul–Sep 278
2013–14 Apr–Jun 248
2013–14 Jan–Mar 249
2013–14 Oct–Dec 339
2013–14 Jul–Sep 276
2012–13 Apr–Jun 289
2012–13 Jan–Mar 399
2012–13 Oct–Dec 374
2012–13 Jul–Sep 344
2011–12 Apr–Jun 426
2011–12 Jan–Mar 436
2011–12 Oct–Dec 425
2011–12 Jul–Sep 146