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More than 500 beds
This hospital has an emergency department
This is a public hospital

Sir Charles Gairdner Hospital

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2017–18, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2017–18 1,050 100% 100%
2016–17 1,134 100% 100%
2015–16 955 100% 100%
2014–15 979 100% 100%
2013–14 987 100% 100%
2012–13 1,249 100% 100%
2011–12 1,132 100% 100%
Year Quarter Number of patients Patients treated immediately Peer group average
2017–18 Apr–Jun 248 100% 100%
2017–18 Jan–Mar 213 100% 100%
2017–18 Oct–Dec 266 100% 100%
2017–18 Jul–Sep 323 100% 100%
2016–17 Apr–Jun 280 100% 100%
2016–17 Jan–Mar 288 100% 100%
2016–17 Oct–Dec 282 100% 100%
2016–17 Jul–Sep 284 100% 100%
2015–16 Apr–Jun 250 100% 100%
2015–16 Jan–Mar 184 100% 100%
2015–16 Oct–Dec 215 100% 100%
2015–16 Jul–Sep 306 100% 100%
2014–15 Apr–Jun 257 100% 100%
2014–15 Jan–Mar 215 100% 100%
2014–15 Oct–Dec 243 100% 100%
2014–15 Jul–Sep 264 100% 100%
2013–14 Apr–Jun 229 100% 100%
2013–14 Jan–Mar 214 100% 100%
2013–14 Oct–Dec 267 100% 100%
2013–14 Jul–Sep 277 100% 100%
2012–13 Apr–Jun 318 100% 100%
2012–13 Jan–Mar 312 100% 100%
2012–13 Oct–Dec 301 100% 100%
2012–13 Jul–Sep 318 100% 100%
2011–12 Apr–Jun 286 100% 100%
2011–12 Jan–Mar 273 100% 100%
2011–12 Oct–Dec 274 100% 100%
2011–12 Jul–Sep 299 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 81% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 70%.

Year Number of patients Patients treated within 10 minutes Peer group average
2017–18 15,488 81% 70%
2016–17 15,628 76% 71%
2015–16 16,591 76% 73%
2014–15 16,239 80% 74%
2013–14 15,392 81% 78%
2012–13 14,042 80% 80%
2011–12 13,915 72% 80%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2017–18 Apr–Jun 3,740 81% 71%
2017–18 Jan–Mar 3,898 83% 72%
2017–18 Oct–Dec 3,940 81% 71%
2017–18 Jul–Sep 3,910 78% 68%
2016–17 Apr–Jun 3,743 80% 71%
2016–17 Jan–Mar 3,840 79% 70%
2016–17 Oct–Dec 3,909 71% 71%
2016–17 Jul–Sep 4,136 73% 70%
2015–16 Apr–Jun 4,058 76% 74%
2015–16 Jan–Mar 4,173 77% 73%
2015–16 Oct–Dec 4,131 74% 73%
2015–16 Jul–Sep 4,229 77% 71%
2014–15 Apr–Jun 4,138 79% 75%
2014–15 Jan–Mar 3,975 82% 75%
2014–15 Oct–Dec 3,917 81% 75%
2014–15 Jul–Sep 4,209 77% 73%
2013–14 Apr–Jun 3,925 84% 78%
2013–14 Jan–Mar 3,804 80% 79%
2013–14 Oct–Dec 3,784 81% 79%
2013–14 Jul–Sep 3,879 77% 78%
2012–13 Apr–Jun 3,578 78% 79%
2012–13 Jan–Mar 3,410 81% 81%
2012–13 Oct–Dec 3,461 86% 82%
2012–13 Jul–Sep 3,593 74% 78%
2011–12 Apr–Jun 3,601 75% 81%
2011–12 Jan–Mar 3,405 73% 82%
2011–12 Oct–Dec 3,454 71% 81%
2011–12 Jul–Sep 3,455 68% 76%

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 67% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 59%.

Year Number of patients Patients treated within 30 minutes Peer group average
2017–18 24,487 67% 59%
2016–17 27,332 59% 61%
2015–16 29,538 54% 64%
2014–15 30,558 60% 66%
2013–14 29,857 60% 67%
2012–13 28,318 46% 65%
2011–12 28,428 42% 63%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2017–18 Apr–Jun 5,795 68% 63%
2017–18 Jan–Mar 6,004 69% 61%
2017–18 Oct–Dec 6,411 69% 60%
2017–18 Jul–Sep 6,277 63% 55%
2016–17 Apr–Jun 6,637 69% 63%
2016–17 Jan–Mar 6,826 64% 61%
2016–17 Oct–Dec 7,005 52% 61%
2016–17 Jul–Sep 6,864 49% 59%
2015–16 Apr–Jun 7,155 56% 64%
2015–16 Jan–Mar 7,435 57% 64%
2015–16 Oct–Dec 7,528 48% 65%
2015–16 Jul–Sep 7,420 55% 62%
2014–15 Apr–Jun 7,699 58% 67%
2014–15 Jan–Mar 7,578 61% 67%
2014–15 Oct–Dec 7,662 62% 66%
2014–15 Jul–Sep 7,619 57% 63%
2013–14 Apr–Jun 7,123 70% 69%
2013–14 Jan–Mar 7,533 60% 69%
2013–14 Oct–Dec 7,797 62% 67%
2013–14 Jul–Sep 7,404 50% 64%
2012–13 Apr–Jun 7,192 50% 66%
2012–13 Jan–Mar 7,103 44% 66%
2012–13 Oct–Dec 7,171 52% 66%
2012–13 Jul–Sep 6,852 39% 60%
2011–12 Apr–Jun 7,050 46% 64%
2011–12 Jan–Mar 7,383 45% 66%
2011–12 Oct–Dec 7,217 44% 64%
2011–12 Jul–Sep 6,778 34% 57%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 72% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 71%.

Year Number of patients Patients treated within 60 minutes Peer group average
2017–18 24,615 72% 71%
2016–17 20,900 67% 73%
2015–16 19,822 63% 74%
2014–15 18,812 69% 75%
2013–14 16,288 73% 75%
2012–13 16,931 60% 71%
2011–12 16,691 62% 69%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2017–18 Apr–Jun 6,338 71% 74%
2017–18 Jan–Mar 6,355 76% 72%
2017–18 Oct–Dec 6,215 74% 71%
2017–18 Jul–Sep 5,707 67% 67%
2016–17 Apr–Jun 5,515 75% 75%
2016–17 Jan–Mar 5,210 71% 73%
2016–17 Oct–Dec 5,258 62% 73%
2016–17 Jul–Sep 4,917 58% 70%
2015–16 Apr–Jun 4,915 63% 75%
2015–16 Jan–Mar 5,049 64% 74%
2015–16 Oct–Dec 4,925 61% 75%
2015–16 Jul–Sep 4,933 62% 72%
2014–15 Apr–Jun 4,938 66% 76%
2014–15 Jan–Mar 4,866 70% 75%
2014–15 Oct–Dec 4,656 71% 75%
2014–15 Jul–Sep 4,352 68% 72%
2013–14 Apr–Jun 4,148 78% 76%
2013–14 Jan–Mar 4,155 73% 76%
2013–14 Oct–Dec 4,228 77% 75%
2013–14 Jul–Sep 3,757 64% 72%
2012–13 Apr–Jun 4,050 64% 73%
2012–13 Jan–Mar 4,440 58% 73%
2012–13 Oct–Dec 4,216 66% 72%
2012–13 Jul–Sep 4,225 54% 67%
2011–12 Apr–Jun 4,112 67% 71%
2011–12 Jan–Mar 4,366 64% 72%
2011–12 Oct–Dec 4,304 61% 69%
2011–12 Jul–Sep 3,909 54% 63%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2017–18, 90% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 90%.

Year Number of patients Patients treated within 120 minutes Peer group average
2017–18 2,539 90% 90%
2016–17 1,413 87% 92%
2015–16 1,575 90% 92%
2014–15 1,739 91% 92%
2013–14 1,429 95% 92%
2012–13 1,658 91% 90%
2011–12 1,418 93% 88%
Year Quarter Number of patients Patients treated within 120 minutes Peer group average
2017–18 Apr–Jun 718 91% 91%
2017–18 Jan–Mar 740 91% 90%
2017–18 Oct–Dec 570 90% 91%
2017–18 Jul–Sep 511 90% 89%
2016–17 Apr–Jun 403 92% 93%
2016–17 Jan–Mar 332 87% 92%
2016–17 Oct–Dec 322 84% 91%
2016–17 Jul–Sep 356 85% 90%
2015–16 Apr–Jun 365 89% 92%
2015–16 Jan–Mar 434 91% 92%
2015–16 Oct–Dec 394 91% 92%
2015–16 Jul–Sep 382 89% 90%
2014–15 Apr–Jun 470 88% 92%
2014–15 Jan–Mar 419 90% 92%
2014–15 Oct–Dec 435 92% 92%
2014–15 Jul–Sep 415 94% 90%
2013–14 Apr–Jun 329 96% 92%
2013–14 Jan–Mar 430 94% 92%
2013–14 Oct–Dec 389 96% 92%
2013–14 Jul–Sep 281 90% 90%
2012–13 Apr–Jun 426 91% 91%
2012–13 Jan–Mar 445 89% 91%
2012–13 Oct–Dec 431 94% 90%
2012–13 Jul–Sep 356 90% 88%
2011–12 Apr–Jun 384 96% 90%
2011–12 Jan–Mar 384 94% 89%
2011–12 Oct–Dec 328 93% 88%
2011–12 Jul–Sep 322 90% 85%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 71% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 65%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 69,634 71% 65%
2016–17 67,913 70% 66%
2015–16 69,932 70% 66%
2014–15 69,518 75% 66%
2013–14 64,859 75% 65%
2012–13 63,638 60% 58%
2011–12 62,524 68% 53%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 17,196 69% 66%
2017–18 Jan–Mar 17,619 70% 66%
2017–18 Oct–Dec 17,750 75% 66%
2017–18 Jul–Sep 17,069 70% 62%
2016–17 Apr–Jun 16,832 77% 67%
2016–17 Jan–Mar 16,852 75% 66%
2016–17 Oct–Dec 17,197 65% 66%
2016–17 Jul–Sep 17,032 62% 63%
2015–16 Apr–Jun 17,050 70% 66%
2015–16 Jan–Mar 17,608 72% 67%
2015–16 Oct–Dec 17,612 72% 68%
2015–16 Jul–Sep 17,662 67% 64%
2014–15 Apr–Jun 17,812 74% 67%
2014–15 Jan–Mar 17,339 76% 68%
2014–15 Oct–Dec 17,170 78% 66%
2014–15 Jul–Sep 17,197 73% 63%
2013–14 Apr–Jun 15,921 82% 67%
2013–14 Jan–Mar 16,344 78% 67%
2013–14 Oct–Dec 16,679 77% 65%
2013–14 Jul–Sep 15,915 63% 61%
2012–13 Apr–Jun 15,901 63% 61%
2012–13 Jan–Mar 16,061 62% 61%
2012–13 Oct–Dec 15,889 63% 58%
2012–13 Jul–Sep 15,787 54% 52%
2011–12 Apr–Jun 15,703 65% 55%
2011–12 Jan–Mar 16,128 71% 55%
2011–12 Oct–Dec 15,735 71% 53%
2011–12 Jul–Sep 14,958 65% 49%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2017–18, 67% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 57%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 1,054 67% 57%
2016–17 1,148 64% 58%
2015–16 960 62% 58%
2014–15 987 69% 58%
2013–14 991 66% 57%
2012–13 1,253 49% 53%
2011–12 1,133 57% 49%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 248 60% 58%
2017–18 Jan–Mar 214 66% 59%
2017–18 Oct–Dec 267 70% 58%
2017–18 Jul–Sep 325 69% 53%
2016–17 Apr–Jun 284 73% 59%
2016–17 Jan–Mar 294 73% 61%
2016–17 Oct–Dec 284 57% 58%
2016–17 Jul–Sep 286 52% 55%
2015–16 Apr–Jun 252 65% 58%
2015–16 Jan–Mar 185 63% 60%
2015–16 Oct–Dec 216 63% 60%
2015–16 Jul–Sep 307 59% 55%
2014–15 Apr–Jun 259 68% 58%
2014–15 Jan–Mar 220 71% 60%
2014–15 Oct–Dec 244 69% 59%
2014–15 Jul–Sep 264 67% 54%
2013–14 Apr–Jun 229 78% 58%
2013–14 Jan–Mar 214 71% 59%
2013–14 Oct–Dec 268 67% 57%
2013–14 Jul–Sep 280 52% 53%
2012–13 Apr–Jun 322 51% 53%
2012–13 Jan–Mar 312 50% 56%
2012–13 Oct–Dec 301 50% 52%
2012–13 Jul–Sep 318 44% 48%
2011–12 Apr–Jun 286 53% 49%
2011–12 Jan–Mar 273 60% 53%
2011–12 Oct–Dec 275 61% 50%
2011–12 Jul–Sep 299 55% 46%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 65% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 53%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 15,583 65% 53%
2016–17 15,702 64% 54%
2015–16 16,670 64% 54%
2014–15 16,317 68% 53%
2013–14 15,463 66% 53%
2012–13 14,110 53% 45%
2011–12 13,972 63% 40%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 3,771 64% 55%
2017–18 Jan–Mar 3,918 63% 54%
2017–18 Oct–Dec 3,964 69% 54%
2017–18 Jul–Sep 3,930 65% 50%
2016–17 Apr–Jun 3,759 71% 55%
2016–17 Jan–Mar 3,862 70% 55%
2016–17 Oct–Dec 3,926 60% 54%
2016–17 Jul–Sep 4,155 56% 51%
2015–16 Apr–Jun 4,075 63% 54%
2015–16 Jan–Mar 4,191 65% 56%
2015–16 Oct–Dec 4,154 67% 56%
2015–16 Jul–Sep 4,250 60% 51%
2014–15 Apr–Jun 4,153 67% 55%
2014–15 Jan–Mar 3,995 69% 56%
2014–15 Oct–Dec 3,936 71% 54%
2014–15 Jul–Sep 4,233 64% 49%
2013–14 Apr–Jun 3,949 73% 54%
2013–14 Jan–Mar 3,817 70% 56%
2013–14 Oct–Dec 3,801 68% 54%
2013–14 Jul–Sep 3,896 54% 48%
2012–13 Apr–Jun 3,593 53% 48%
2012–13 Jan–Mar 3,428 57% 49%
2012–13 Oct–Dec 3,477 54% 45%
2012–13 Jul–Sep 3,612 47% 39%
2011–12 Apr–Jun 3,621 56% 41%
2011–12 Jan–Mar 3,416 66% 42%
2011–12 Oct–Dec 3,464 68% 39%
2011–12 Jul–Sep 3,471 62% 36%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 66% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 58%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 24,785 66% 58%
2016–17 27,725 66% 59%
2015–16 29,981 66% 59%
2014–15 30,925 73% 59%
2013–14 30,160 73% 58%
2012–13 28,844 55% 49%
2011–12 28,784 64% 43%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 5,865 63% 59%
2017–18 Jan–Mar 6,092 65% 59%
2017–18 Oct–Dec 6,481 70% 59%
2017–18 Jul–Sep 6,347 65% 55%
2016–17 Apr–Jun 6,696 73% 61%
2016–17 Jan–Mar 6,915 72% 59%
2016–17 Oct–Dec 7,123 60% 58%
2016–17 Jul–Sep 6,991 58% 56%
2015–16 Apr–Jun 7,237 66% 59%
2015–16 Jan–Mar 7,547 68% 60%
2015–16 Oct–Dec 7,658 67% 61%
2015–16 Jul–Sep 7,539 64% 57%
2014–15 Apr–Jun 7,784 70% 60%
2014–15 Jan–Mar 7,661 74% 60%
2014–15 Oct–Dec 7,753 77% 59%
2014–15 Jul–Sep 7,727 71% 56%
2013–14 Apr–Jun 7,185 81% 61%
2013–14 Jan–Mar 7,607 76% 60%
2013–14 Oct–Dec 7,855 75% 58%
2013–14 Jul–Sep 7,513 61% 53%
2012–13 Apr–Jun 7,314 59% 53%
2012–13 Jan–Mar 7,228 56% 52%
2012–13 Oct–Dec 7,296 58% 49%
2012–13 Jul–Sep 7,006 48% 43%
2011–12 Apr–Jun 7,132 61% 46%
2011–12 Jan–Mar 7,495 67% 46%
2011–12 Oct–Dec 7,281 67% 43%
2011–12 Jul–Sep 6,876 61% 39%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 78% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 74%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 25,419 78% 74%
2016–17 21,739 78% 75%
2015–16 20,521 79% 75%
2014–15 19,402 84% 75%
2013–14 16,711 85% 73%
2012–13 17,632 72% 67%
2011–12 17,141 77% 62%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 6,533 76% 75%
2017–18 Jan–Mar 6,576 77% 74%
2017–18 Oct–Dec 6,403 82% 75%
2017–18 Jul–Sep 5,907 78% 72%
2016–17 Apr–Jun 5,662 85% 77%
2016–17 Jan–Mar 5,398 82% 75%
2016–17 Oct–Dec 5,491 74% 75%
2016–17 Jul–Sep 5,188 72% 73%
2015–16 Apr–Jun 5,065 79% 75%
2015–16 Jan–Mar 5,209 81% 76%
2015–16 Oct–Dec 5,115 81% 77%
2015–16 Jul–Sep 5,132 77% 74%
2014–15 Apr–Jun 5,096 82% 76%
2014–15 Jan–Mar 5,013 84% 75%
2014–15 Oct–Dec 4,768 86% 75%
2014–15 Jul–Sep 4,525 83% 72%
2013–14 Apr–Jun 4,209 90% 76%
2013–14 Jan–Mar 4,255 88% 75%
2013–14 Oct–Dec 4,338 87% 73%
2013–14 Jul–Sep 3,909 76% 70%
2012–13 Apr–Jun 4,214 75% 70%
2012–13 Jan–Mar 4,612 72% 68%
2012–13 Oct–Dec 4,345 74% 67%
2012–13 Jul–Sep 4,461 67% 61%
2011–12 Apr–Jun 4,253 77% 64%
2011–12 Jan–Mar 4,539 79% 64%
2011–12 Oct–Dec 4,368 79% 62%
2011–12 Jul–Sep 3,981 73% 58%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 90% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 88%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 2,793 90% 88%
2016–17 1,599 90% 89%
2015–16 1,800 94% 89%
2014–15 1,887 95% 89%
2013–14 1,534 96% 89%
2012–13 1,799 91% 85%
2011–12 1,494 94% 81%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 779 91% 89%
2017–18 Jan–Mar 819 90% 89%
2017–18 Oct–Dec 635 90% 89%
2017–18 Jul–Sep 560 89% 87%
2016–17 Apr–Jun 431 91% 90%
2016–17 Jan–Mar 383 93% 89%
2016–17 Oct–Dec 373 90% 89%
2016–17 Jul–Sep 412 87% 88%
2015–16 Apr–Jun 421 95% 89%
2015–16 Jan–Mar 476 93% 89%
2015–16 Oct–Dec 469 95% 89%
2015–16 Jul–Sep 434 92% 88%
2014–15 Apr–Jun 520 94% 89%
2014–15 Jan–Mar 450 95% 89%
2014–15 Oct–Dec 469 95% 89%
2014–15 Jul–Sep 448 94% 87%
2013–14 Apr–Jun 349 97% 89%
2013–14 Jan–Mar 451 97% 89%
2013–14 Oct–Dec 417 98% 89%
2013–14 Jul–Sep 317 93% 86%
2012–13 Apr–Jun 458 91% 87%
2012–13 Jan–Mar 481 92% 87%
2012–13 Oct–Dec 470 92% 85%
2012–13 Jul–Sep 390 91% 81%
2011–12 Apr–Jun 411 96% 83%
2011–12 Jan–Mar 405 95% 83%
2011–12 Oct–Dec 347 94% 81%
2011–12 Jul–Sep 331 89% 78%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 60% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 46%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 33,381 60% 46%
2016–17 32,101 58% 46%
2015–16 33,815 59% 46%
2014–15 35,783 66% 45%
2013–14 34,473 67% 45%
2012–13 31,862 41% 34%
2011–12 34,049 53% 27%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 8,173 57% 48%
2017–18 Jan–Mar 8,288 59% 48%
2017–18 Oct–Dec 8,517 64% 47%
2017–18 Jul–Sep 8,403 59% 42%
2016–17 Apr–Jun 8,233 68% 49%
2016–17 Jan–Mar 7,855 65% 47%
2016–17 Oct–Dec 7,961 51% 46%
2016–17 Jul–Sep 8,052 48% 43%
2015–16 Apr–Jun 8,107 58% 46%
2015–16 Jan–Mar 8,243 60% 47%
2015–16 Oct–Dec 8,491 62% 48%
2015–16 Jul–Sep 8,974 55% 43%
2014–15 Apr–Jun 8,987 62% 47%
2014–15 Jan–Mar 8,798 67% 47%
2014–15 Oct–Dec 8,954 71% 46%
2014–15 Jul–Sep 9,044 63% 41%
2013–14 Apr–Jun 8,573 75% 47%
2013–14 Jan–Mar 8,771 71% 48%
2013–14 Oct–Dec 8,795 70% 45%
2013–14 Jul–Sep 8,334 51% 38%
2012–13 Apr–Jun 8,526 46% 38%
2012–13 Jan–Mar 7,940 43% 38%
2012–13 Oct–Dec 7,714 44% 34%
2012–13 Jul–Sep 7,682 33% 27%
2011–12 Apr–Jun 8,014 47% 29%
2011–12 Jan–Mar 8,730 55% 30%
2011–12 Oct–Dec 8,664 58% 27%
2011–12 Jul–Sep 8,641 51% 24%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 81% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 78%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 36,252 81% 78%
2016–17 35,811 80% 79%
2015–16 36,117 81% 80%
2014–15 33,735 86% 80%
2013–14 30,382 84% 79%
2012–13 31,775 79% 73%
2011–12 28,474 86% 69%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 9,022 80% 79%
2017–18 Jan–Mar 9,331 80% 78%
2017–18 Oct–Dec 9,233 84% 78%
2017–18 Jul–Sep 8,666 82% 75%
2016–17 Apr–Jun 8,599 86% 81%
2016–17 Jan–Mar 8,997 84% 79%
2016–17 Oct–Dec 9,236 77% 79%
2016–17 Jul–Sep 8,979 75% 78%
2015–16 Apr–Jun 8,943 81% 80%
2015–16 Jan–Mar 9,365 82% 80%
2015–16 Oct–Dec 9,121 81% 81%
2015–16 Jul–Sep 8,688 81% 78%
2014–15 Apr–Jun 8,825 85% 82%
2014–15 Jan–Mar 8,541 86% 81%
2014–15 Oct–Dec 8,216 87% 80%
2014–15 Jul–Sep 8,153 84% 78%
2013–14 Apr–Jun 7,348 89% 81%
2013–14 Jan–Mar 7,571 87% 80%
2013–14 Oct–Dec 7,882 85% 79%
2013–14 Jul–Sep 7,581 77% 75%
2012–13 Apr–Jun 7,375 82% 76%
2012–13 Jan–Mar 8,121 81% 75%
2012–13 Oct–Dec 8,174 81% 73%
2012–13 Jul–Sep 8,105 74% 68%
2011–12 Apr–Jun 7,689 84% 70%
2011–12 Jan–Mar 7,398 90% 71%
2011–12 Oct–Dec 7,070 88% 69%
2011–12 Jul–Sep 6,317 83% 65%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 2 hours 58 minutes. The length of time until most patients (90%) had departed was 6 hours 47 minutes, compared to its national peer group performance of 8 hours 14 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 69,634 2hrs58mins 6hrs47mins 8hrs14mins
2016–17 67,913 3hrs3mins 7hrs7mins 8hrs3mins
2015–16 69,932 3hrs5mins 7hrs14mins 7hrs57mins
2014–15 69,518 2hrs57mins 6hrs3mins 8hrs10mins
2013–14 64,859 2hrs54mins 6hrs20mins 8hrs11mins
2012–13 63,638 3hrs27mins 8hrs33mins 9hrs9mins
2011–12 62,524 3hrs12mins 7hrs22mins 9hrs53mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 17,196 3hrs2mins 6hrs57mins 8hrs7mins
2017–18 Jan–Mar 17,619 2hrs58mins 7hrs8mins 8hrs0mins
2017–18 Oct–Dec 17,750 2hrs50mins 6hrs3mins 8hrs0mins
2017–18 Jul–Sep 17,069 3hrs2mins 7hrs5mins 8hrs53mins
2016–17 Apr–Jun 16,832 2hrs51mins 5hrs42mins 7hrs50mins
2016–17 Jan–Mar 16,852 2hrs52mins 5hrs45mins 7hrs52mins
2016–17 Oct–Dec 17,197 3hrs15mins 8hrs6mins 7hrs59mins
2016–17 Jul–Sep 17,032 3hrs20mins 9hrs31mins 8hrs34mins
2015–16 Apr–Jun 17,050 3hrs5mins 7hrs28mins 7hrs59mins
2015–16 Jan–Mar 17,608 3hrs1min 6hrs53mins 7hrs39mins
2015–16 Oct–Dec 17,612 3hrs5mins 6hrs44mins 7hrs34mins
2015–16 Jul–Sep 17,662 3hrs9mins 7hrs52mins 8hrs40mins
2014–15 Apr–Jun 17,812 2hrs57mins 6hrs15mins 7hrs56mins
2014–15 Jan–Mar 17,339 2hrs55mins 5hrs52mins 7hrs44mins
2014–15 Oct–Dec 17,170 2hrs53mins 5hrs34mins 8hrs1min
2014–15 Jul–Sep 17,197 3hrs4mins 6hrs34mins 9hrs7mins
2013–14 Apr–Jun 15,921 2hrs46mins 5hrs14mins 7hrs56mins
2013–14 Jan–Mar 16,344 2hrs51mins 5hrs40mins 7hrs46mins
2013–14 Oct–Dec 16,679 2hrs47mins 5hrs53mins 8hrs3mins
2013–14 Jul–Sep 15,915 3hrs18mins 8hrs49mins 8hrs58mins
2012–13 Apr–Jun 15,901 3hrs18mins 8hrs48mins 8hrs56mins
2012–13 Jan–Mar 16,061 3hrs23mins 7hrs49mins 8hrs27mins
2012–13 Oct–Dec 15,889 3hrs22mins 7hrs23mins 8hrs50mins
2012–13 Jul–Sep 15,787 3hrs47mins 10hrs40mins 10hrs29mins
2011–12 Apr–Jun 15,703 3hrs18mins 7hrs44mins 9hrs33mins
2011–12 Jan–Mar 16,128 3hrs6mins 6hrs44mins 9hrs14mins
2011–12 Oct–Dec 15,735 3hrs4mins 6hrs43mins 9hrs48mins
2011–12 Jul–Sep 14,958 3hrs21mins 8hrs22mins 11hrs2mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 3 hours 37 minutes. The length of time until most patients (90%) had departed was 7 hours 49 minutes, compared to its national peer group performance of 11 hours 43 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 33,381 3hrs37mins 7hrs49mins 11hrs43mins
2016–17 32,101 3hrs43mins 8hrs27mins 11hrs25mins
2015–16 33,815 3hrs44mins 8hrs21mins 11hrs21mins
2014–15 35,783 3hrs31mins 6hrs49mins 12hrs0mins
2013–14 34,473 3hrs26mins 7hrs4mins 11hrs51mins
2012–13 31,862 4hrs29mins 11hrs30mins 13hrs34mins
2011–12 34,049 3hrs54mins 9hrs33mins 14hrs16mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 8,173 3hrs43mins 7hrs52mins 11hrs30mins
2017–18 Jan–Mar 8,288 3hrs37mins 8hrs15mins 10hrs59mins
2017–18 Oct–Dec 8,517 3hrs28mins 6hrs52mins 11hrs8mins
2017–18 Jul–Sep 8,403 3hrs42mins 8hrs25mins 13hrs21mins
2016–17 Apr–Jun 8,233 3hrs26mins 6hrs24mins 11hrs0mins
2016–17 Jan–Mar 7,855 3hrs27mins 6hrs19mins 11hrs1min
2016–17 Oct–Dec 7,961 3hrs59mins 9hrs58mins 11hrs9mins
2016–17 Jul–Sep 8,052 4hrs8mins 12hrs1min 12hrs32mins
2015–16 Apr–Jun 8,107 3hrs44mins 8hrs56mins 11hrs22mins
2015–16 Jan–Mar 8,243 3hrs40mins 7hrs52mins 10hrs40mins
2015–16 Oct–Dec 8,491 3hrs39mins 7hrs23mins 10hrs26mins
2015–16 Jul–Sep 8,974 3hrs52mins 9hrs27mins 13hrs12mins
2014–15 Apr–Jun 8,987 3hrs38mins 7hrs14mins 11hrs34mins
2014–15 Jan–Mar 8,798 3hrs29mins 6hrs29mins 10hrs55mins
2014–15 Oct–Dec 8,954 3hrs23mins 6hrs6mins 11hrs29mins
2014–15 Jul–Sep 9,044 3hrs38mins 7hrs40mins 14hrs9mins
2013–14 Apr–Jun 8,573 3hrs15mins 5hrs43mins 11hrs22mins
2013–14 Jan–Mar 8,771 3hrs20mins 6hrs17mins 10hrs57mins
2013–14 Oct–Dec 8,795 3hrs17mins 6hrs23mins 11hrs35mins
2013–14 Jul–Sep 8,334 3hrs58mins 10hrs31mins 13hrs31mins
2012–13 Apr–Jun 8,526 4hrs16mins 11hrs50mins 13hrs22mins
2012–13 Jan–Mar 7,940 4hrs23mins 10hrs6mins 11hrs57mins
2012–13 Oct–Dec 7,714 4hrs19mins 9hrs16mins 12hrs37mins
2012–13 Jul–Sep 7,682 5hrs7mins 14hrs41mins 16hrs19mins
2011–12 Apr–Jun 8,014 4hrs12mins 9hrs57mins 14hrs5mins
2011–12 Jan–Mar 8,730 3hrs50mins 8hrs46mins 13hrs14mins
2011–12 Oct–Dec 8,664 3hrs43mins 8hrs34mins 13hrs43mins
2011–12 Jul–Sep 8,641 3hrs58mins 11hrs9mins 15hrs56mins

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 2 hours 22 minutes. The length of time until most patients (90%) had departed was 5 hours 22 minutes, compared to its national peer group performance of 5 hours 40 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 36,252 2hrs22mins 5hrs22mins 5hrs40mins
2016–17 35,811 2hrs28mins 5hrs29mins 5hrs27mins
2015–16 36,117 2hrs27mins 5hrs36mins 5hrs25mins
2014–15 33,735 2hrs19mins 4hrs47mins 5hrs20mins
2013–14 30,382 2hrs17mins 5hrs5mins 5hrs31mins
2012–13 31,775 2hrs30mins 5hrs23mins 6hrs8mins
2011–12 28,474 2hrs21mins 4hrs26mins 6hrs34mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 9,022 2hrs26mins 5hrs43mins 5hrs31mins
2017–18 Jan–Mar 9,331 2hrs24mins 5hrs37mins 5hrs40mins
2017–18 Oct–Dec 9,233 2hrs15mins 4hrs55mins 5hrs37mins
2017–18 Jul–Sep 8,666 2hrs24mins 5hrs15mins 5hrs50mins
2016–17 Apr–Jun 8,599 2hrs14mins 4hrs45mins 5hrs17mins
2016–17 Jan–Mar 8,997 2hrs20mins 4hrs57mins 5hrs27mins
2016–17 Oct–Dec 9,236 2hrs37mins 5hrs51mins 5hrs29mins
2016–17 Jul–Sep 8,979 2hrs42mins 6hrs19mins 5hrs36mins
2015–16 Apr–Jun 8,943 2hrs30mins 5hrs38mins 5hrs22mins
2015–16 Jan–Mar 9,365 2hrs27mins 5hrs31mins 5hrs22mins
2015–16 Oct–Dec 9,121 2hrs28mins 5hrs43mins 5hrs18mins
2015–16 Jul–Sep 8,688 2hrs25mins 5hrs34mins 5hrs38mins
2014–15 Apr–Jun 8,825 2hrs18mins 4hrs47mins 5hrs9mins
2014–15 Jan–Mar 8,541 2hrs19mins 4hrs45mins 5hrs14mins
2014–15 Oct–Dec 8,216 2hrs17mins 4hrs36mins 5hrs22mins
2014–15 Jul–Sep 8,153 2hrs22mins 4hrs59mins 5hrs36mins
2013–14 Apr–Jun 7,348 2hrs11mins 4hrs20mins 5hrs16mins
2013–14 Jan–Mar 7,571 2hrs14mins 4hrs36mins 5hrs23mins
2013–14 Oct–Dec 7,882 2hrs13mins 4hrs59mins 5hrs31mins
2013–14 Jul–Sep 7,581 2hrs34mins 6hrs23mins 5hrs53mins
2012–13 Apr–Jun 7,375 2hrs22mins 5hrs19mins 5hrs52mins
2012–13 Jan–Mar 8,121 2hrs30mins 5hrs6mins 5hrs53mins
2012–13 Oct–Dec 8,174 2hrs28mins 5hrs5mins 6hrs5mins
2012–13 Jul–Sep 8,105 2hrs45mins 5hrs56mins 6hrs40mins
2011–12 Apr–Jun 7,689 2hrs24mins 4hrs47mins 6hrs22mins
2011–12 Jan–Mar 7,398 2hrs14mins 4hrs1min 6hrs21mins
2011–12 Oct–Dec 7,070 2hrs18mins 4hrs15mins 6hrs33mins
2011–12 Jul–Sep 6,317 2hrs29mins 4hrs50mins 6hrs59mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 69,634 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 69,634
2016–17 67,913
2015–16 69,932
2014–15 69,518
2013–14 64,859
2012–13 63,638
2011–12 62,524
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 17,196
2017–18 Jan–Mar 17,619
2017–18 Oct–Dec 17,750
2017–18 Jul–Sep 17,069
2016–17 Apr–Jun 16,832
2016–17 Jan–Mar 16,852
2016–17 Oct–Dec 17,197
2016–17 Jul–Sep 17,032
2015–16 Apr–Jun 17,050
2015–16 Jan–Mar 17,608
2015–16 Oct–Dec 17,612
2015–16 Jul–Sep 17,662
2014–15 Apr–Jun 17,812
2014–15 Jan–Mar 17,339
2014–15 Oct–Dec 17,170
2014–15 Jul–Sep 17,197
2013–14 Apr–Jun 15,921
2013–14 Jan–Mar 16,344
2013–14 Oct–Dec 16,679
2013–14 Jul–Sep 15,915
2012–13 Apr–Jun 15,901
2012–13 Jan–Mar 16,061
2012–13 Oct–Dec 15,889
2012–13 Jul–Sep 15,787
2011–12 Apr–Jun 15,703
2011–12 Jan–Mar 16,128
2011–12 Oct–Dec 15,735
2011–12 Jul–Sep 14,958

Resuscitation presentations (require treatment immediately)

In 2017–18, 1,054 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 1,054
2016–17 1,148
2015–16 960
2014–15 987
2013–14 991
2012–13 1,253
2011–12 1,133
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 248
2017–18 Jan–Mar 214
2017–18 Oct–Dec 267
2017–18 Jul–Sep 325
2016–17 Apr–Jun 284
2016–17 Jan–Mar 294
2016–17 Oct–Dec 284
2016–17 Jul–Sep 286
2015–16 Apr–Jun 252
2015–16 Jan–Mar 185
2015–16 Oct–Dec 216
2015–16 Jul–Sep 307
2014–15 Apr–Jun 259
2014–15 Jan–Mar 220
2014–15 Oct–Dec 244
2014–15 Jul–Sep 264
2013–14 Apr–Jun 229
2013–14 Jan–Mar 214
2013–14 Oct–Dec 268
2013–14 Jul–Sep 280
2012–13 Apr–Jun 322
2012–13 Jan–Mar 312
2012–13 Oct–Dec 301
2012–13 Jul–Sep 318
2011–12 Apr–Jun 286
2011–12 Jan–Mar 273
2011–12 Oct–Dec 275
2011–12 Jul–Sep 299

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 15,583 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 15,583
2016–17 15,702
2015–16 16,670
2014–15 16,317
2013–14 15,463
2012–13 14,110
2011–12 13,972
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 3,771
2017–18 Jan–Mar 3,918
2017–18 Oct–Dec 3,964
2017–18 Jul–Sep 3,930
2016–17 Apr–Jun 3,759
2016–17 Jan–Mar 3,862
2016–17 Oct–Dec 3,926
2016–17 Jul–Sep 4,155
2015–16 Apr–Jun 4,075
2015–16 Jan–Mar 4,191
2015–16 Oct–Dec 4,154
2015–16 Jul–Sep 4,250
2014–15 Apr–Jun 4,153
2014–15 Jan–Mar 3,995
2014–15 Oct–Dec 3,936
2014–15 Jul–Sep 4,233
2013–14 Apr–Jun 3,949
2013–14 Jan–Mar 3,817
2013–14 Oct–Dec 3,801
2013–14 Jul–Sep 3,896
2012–13 Apr–Jun 3,593
2012–13 Jan–Mar 3,428
2012–13 Oct–Dec 3,477
2012–13 Jul–Sep 3,612
2011–12 Apr–Jun 3,621
2011–12 Jan–Mar 3,416
2011–12 Oct–Dec 3,464
2011–12 Jul–Sep 3,471

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 24,785 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 24,785
2016–17 27,725
2015–16 29,981
2014–15 30,925
2013–14 30,160
2012–13 28,844
2011–12 28,784
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 5,865
2017–18 Jan–Mar 6,092
2017–18 Oct–Dec 6,481
2017–18 Jul–Sep 6,347
2016–17 Apr–Jun 6,696
2016–17 Jan–Mar 6,915
2016–17 Oct–Dec 7,123
2016–17 Jul–Sep 6,991
2015–16 Apr–Jun 7,237
2015–16 Jan–Mar 7,547
2015–16 Oct–Dec 7,658
2015–16 Jul–Sep 7,539
2014–15 Apr–Jun 7,784
2014–15 Jan–Mar 7,661
2014–15 Oct–Dec 7,753
2014–15 Jul–Sep 7,727
2013–14 Apr–Jun 7,185
2013–14 Jan–Mar 7,607
2013–14 Oct–Dec 7,855
2013–14 Jul–Sep 7,513
2012–13 Apr–Jun 7,314
2012–13 Jan–Mar 7,228
2012–13 Oct–Dec 7,296
2012–13 Jul–Sep 7,006
2011–12 Apr–Jun 7,132
2011–12 Jan–Mar 7,495
2011–12 Oct–Dec 7,281
2011–12 Jul–Sep 6,876

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 25,419 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 25,419
2016–17 21,739
2015–16 20,521
2014–15 19,402
2013–14 16,711
2012–13 17,632
2011–12 17,141
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 6,533
2017–18 Jan–Mar 6,576
2017–18 Oct–Dec 6,403
2017–18 Jul–Sep 5,907
2016–17 Apr–Jun 5,662
2016–17 Jan–Mar 5,398
2016–17 Oct–Dec 5,491
2016–17 Jul–Sep 5,188
2015–16 Apr–Jun 5,065
2015–16 Jan–Mar 5,209
2015–16 Oct–Dec 5,115
2015–16 Jul–Sep 5,132
2014–15 Apr–Jun 5,096
2014–15 Jan–Mar 5,013
2014–15 Oct–Dec 4,768
2014–15 Jul–Sep 4,525
2013–14 Apr–Jun 4,209
2013–14 Jan–Mar 4,255
2013–14 Oct–Dec 4,338
2013–14 Jul–Sep 3,909
2012–13 Apr–Jun 4,214
2012–13 Jan–Mar 4,612
2012–13 Oct–Dec 4,345
2012–13 Jul–Sep 4,461
2011–12 Apr–Jun 4,253
2011–12 Jan–Mar 4,539
2011–12 Oct–Dec 4,368
2011–12 Jul–Sep 3,981

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 2,793 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 2,793
2016–17 1,599
2015–16 1,800
2014–15 1,887
2013–14 1,534
2012–13 1,799
2011–12 1,494
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 779
2017–18 Jan–Mar 819
2017–18 Oct–Dec 635
2017–18 Jul–Sep 560
2016–17 Apr–Jun 431
2016–17 Jan–Mar 383
2016–17 Oct–Dec 373
2016–17 Jul–Sep 412
2015–16 Apr–Jun 421
2015–16 Jan–Mar 476
2015–16 Oct–Dec 469
2015–16 Jul–Sep 434
2014–15 Apr–Jun 520
2014–15 Jan–Mar 450
2014–15 Oct–Dec 469
2014–15 Jul–Sep 448
2013–14 Apr–Jun 349
2013–14 Jan–Mar 451
2013–14 Oct–Dec 417
2013–14 Jul–Sep 317
2012–13 Apr–Jun 458
2012–13 Jan–Mar 481
2012–13 Oct–Dec 470
2012–13 Jul–Sep 390
2011–12 Apr–Jun 411
2011–12 Jan–Mar 405
2011–12 Oct–Dec 347
2011–12 Jul–Sep 331