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More than 500 beds
This hospital has an emergency department
This is a public hospital

The Canberra Hospital

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2017–18, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2017–18 538 100% 100%
2016–17 461 99% 100%
Year Quarter Number of patients Patients treated immediately Peer group average
2017–18 Apr–Jun 129 100% 100%
2017–18 Jan–Mar 117 100% 100%
2017–18 Oct–Dec 139 100% 100%
2017–18 Jul–Sep 153 100% 100%
2016–17 Apr–Jun 111 100% 100%
2016–17 Jan–Mar 124 98% 100%
2016–17 Oct–Dec 125 99% 100%
2016–17 Jul–Sep 101 98% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 73% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 70%.

Year Number of patients Patients treated within 10 minutes Peer group average
2017–18 9,756 73% 70%
2016–17 9,471 77% 71%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2017–18 Apr–Jun 2,388 71% 71%
2017–18 Jan–Mar 2,341 76% 72%
2017–18 Oct–Dec 2,429 74% 71%
2017–18 Jul–Sep 2,598 71% 68%
2016–17 Apr–Jun 2,524 78% 71%
2016–17 Jan–Mar 2,429 78% 70%
2016–17 Oct–Dec 2,168 78% 71%
2016–17 Jul–Sep 2,350 75% 70%

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 28% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 59%.

Year Number of patients Patients treated within 30 minutes Peer group average
2017–18 33,496 28% 59%
2016–17 29,769 44% 61%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2017–18 Apr–Jun 8,322 22% 63%
2017–18 Jan–Mar 8,285 31% 61%
2017–18 Oct–Dec 8,429 32% 60%
2017–18 Jul–Sep 8,460 27% 55%
2016–17 Apr–Jun 7,767 41% 63%
2016–17 Jan–Mar 7,439 41% 61%
2016–17 Oct–Dec 7,163 51% 61%
2016–17 Jul–Sep 7,400 42% 59%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 39% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 71%.

Year Number of patients Patients treated within 60 minutes Peer group average
2017–18 33,306 39% 71%
2016–17 34,352 58% 73%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2017–18 Apr–Jun 8,058 34% 74%
2017–18 Jan–Mar 8,176 42% 72%
2017–18 Oct–Dec 8,384 41% 71%
2017–18 Jul–Sep 8,688 39% 67%
2016–17 Apr–Jun 8,389 56% 75%
2016–17 Jan–Mar 8,623 54% 73%
2016–17 Oct–Dec 8,913 67% 73%
2016–17 Jul–Sep 8,427 56% 70%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2017–18, 77% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 90%.

Year Number of patients Patients treated within 120 minutes Peer group average
2017–18 7,520 77% 90%
2016–17 8,468 91% 92%
Year Quarter Number of patients Patients treated within 120 minutes Peer group average
2017–18 Apr–Jun 1,771 70% 91%
2017–18 Jan–Mar 1,862 78% 90%
2017–18 Oct–Dec 1,932 82% 91%
2017–18 Jul–Sep 1,955 76% 89%
2016–17 Apr–Jun 1,803 91% 93%
2016–17 Jan–Mar 1,988 88% 92%
2016–17 Oct–Dec 2,332 95% 91%
2016–17 Jul–Sep 2,345 88% 90%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 59% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 65%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 88,661 59% 65%
2016–17 85,093 71% 66%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 21,756 53% 66%
2017–18 Jan–Mar 21,725 60% 66%
2017–18 Oct–Dec 22,237 62% 66%
2017–18 Jul–Sep 22,943 59% 62%
2016–17 Apr–Jun 21,140 71% 67%
2016–17 Jan–Mar 21,357 69% 66%
2016–17 Oct–Dec 21,222 74% 66%
2016–17 Jul–Sep 21,374 69% 63%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2017–18, 57% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 57%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 539 57% 57%
2016–17 461 63% 58%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 129 56% 58%
2017–18 Jan–Mar 118 62% 59%
2017–18 Oct–Dec 139 57% 58%
2017–18 Jul–Sep 153 53% 53%
2016–17 Apr–Jun 111 60% 59%
2016–17 Jan–Mar 124 65% 61%
2016–17 Oct–Dec 125 66% 58%
2016–17 Jul–Sep 101 59% 55%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 49% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 53%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 9,771 49% 53%
2016–17 9,487 59% 54%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 2,393 43% 55%
2017–18 Jan–Mar 2,344 51% 54%
2017–18 Oct–Dec 2,432 53% 54%
2017–18 Jul–Sep 2,602 51% 50%
2016–17 Apr–Jun 2,527 59% 55%
2016–17 Jan–Mar 2,435 58% 55%
2016–17 Oct–Dec 2,170 62% 54%
2016–17 Jul–Sep 2,355 58% 51%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 47% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 58%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 34,643 47% 58%
2016–17 30,315 60% 59%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 8,650 42% 59%
2017–18 Jan–Mar 8,531 48% 59%
2017–18 Oct–Dec 8,682 51% 59%
2017–18 Jul–Sep 8,780 48% 55%
2016–17 Apr–Jun 7,879 61% 61%
2016–17 Jan–Mar 7,616 57% 59%
2016–17 Oct–Dec 7,266 63% 58%
2016–17 Jul–Sep 7,554 58% 56%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 66% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 74%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 35,427 66% 74%
2016–17 35,713 78% 75%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 8,628 60% 75%
2017–18 Jan–Mar 8,683 68% 74%
2017–18 Oct–Dec 8,864 69% 75%
2017–18 Jul–Sep 9,252 67% 72%
2016–17 Apr–Jun 8,671 79% 77%
2016–17 Jan–Mar 9,034 75% 75%
2016–17 Oct–Dec 9,173 81% 75%
2016–17 Jul–Sep 8,835 76% 73%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 84% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 88%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 8,281 84% 88%
2016–17 9,117 92% 89%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,956 80% 89%
2017–18 Jan–Mar 2,049 84% 89%
2017–18 Oct–Dec 2,120 89% 89%
2017–18 Jul–Sep 2,156 84% 87%
2016–17 Apr–Jun 1,952 92% 90%
2016–17 Jan–Mar 2,148 91% 89%
2016–17 Oct–Dec 2,488 93% 89%
2016–17 Jul–Sep 2,529 90% 88%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 35% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 46%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 31,502 35% 46%
2016–17 32,454 49% 46%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 7,735 29% 48%
2017–18 Jan–Mar 7,808 36% 48%
2017–18 Oct–Dec 7,875 39% 47%
2017–18 Jul–Sep 8,084 35% 42%
2016–17 Apr–Jun 8,063 49% 49%
2016–17 Jan–Mar 7,946 47% 47%
2016–17 Oct–Dec 8,098 52% 46%
2016–17 Jul–Sep 8,347 48% 43%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 72% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 78%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 57,159 72% 78%
2016–17 52,639 84% 79%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 14,021 66% 79%
2017–18 Jan–Mar 13,917 73% 78%
2017–18 Oct–Dec 14,362 75% 78%
2017–18 Jul–Sep 14,859 73% 75%
2016–17 Apr–Jun 13,077 84% 81%
2016–17 Jan–Mar 13,411 82% 79%
2016–17 Oct–Dec 13,124 88% 79%
2016–17 Jul–Sep 13,027 83% 78%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 3 hours 34 minutes. The length of time until most patients (90%) had departed was 8 hours 35 minutes, compared to its national peer group performance of 8 hours 14 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 88,661 3hrs34mins 8hrs35mins 8hrs14mins
2016–17 85,093 3hrs1min 6hrs53mins 8hrs3mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 21,756 3hrs51mins 9hrs29mins 8hrs7mins
2017–18 Jan–Mar 21,725 3hrs31mins 8hrs23mins 8hrs0mins
2017–18 Oct–Dec 22,237 3hrs23mins 7hrs50mins 8hrs0mins
2017–18 Jul–Sep 22,943 3hrs33mins 8hrs40mins 8hrs53mins
2016–17 Apr–Jun 21,140 3hrs2mins 7hrs0mins 7hrs50mins
2016–17 Jan–Mar 21,357 3hrs6mins 7hrs4mins 7hrs52mins
2016–17 Oct–Dec 21,222 2hrs51mins 6hrs26mins 7hrs59mins
2016–17 Jul–Sep 21,374 3hrs6mins 7hrs0mins 8hrs34mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 5 hours 16 minutes. The length of time until most patients (90%) had departed was 13 hours 13 minutes, compared to its national peer group performance of 11 hours 43 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 31,502 5hrs16mins 13hrs13mins 11hrs43mins
2016–17 32,454 4hrs4mins 9hrs34mins 11hrs25mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 7,735 5hrs50mins 15hrs36mins 11hrs30mins
2017–18 Jan–Mar 7,808 5hrs10mins 12hrs37mins 10hrs59mins
2017–18 Oct–Dec 7,875 4hrs51mins 10hrs58mins 11hrs8mins
2017–18 Jul–Sep 8,084 5hrs17mins 14hrs17mins 13hrs21mins
2016–17 Apr–Jun 8,063 4hrs6mins 9hrs49mins 11hrs0mins
2016–17 Jan–Mar 7,946 4hrs13mins 9hrs53mins 11hrs1min
2016–17 Oct–Dec 8,098 3hrs55mins 8hrs57mins 11hrs9mins
2016–17 Jul–Sep 8,347 4hrs7mins 9hrs35mins 12hrs32mins

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 2 hours 59 minutes. The length of time until most patients (90%) had departed was 5 hours 55 minutes, compared to its national peer group performance of 5 hours 40 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 57,159 2hrs59mins 5hrs55mins 5hrs40mins
2016–17 52,639 2hrs28mins 4hrs45mins 5hrs27mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 14,021 3hrs13mins 6hrs22mins 5hrs31mins
2017–18 Jan–Mar 13,917 2hrs55mins 5hrs47mins 5hrs40mins
2017–18 Oct–Dec 14,362 2hrs51mins 5hrs43mins 5hrs37mins
2017–18 Jul–Sep 14,859 2hrs58mins 5hrs47mins 5hrs50mins
2016–17 Apr–Jun 13,077 2hrs29mins 4hrs43mins 5hrs17mins
2016–17 Jan–Mar 13,411 2hrs34mins 5hrs2mins 5hrs27mins
2016–17 Oct–Dec 13,124 2hrs18mins 4hrs18mins 5hrs29mins
2016–17 Jul–Sep 13,027 2hrs31mins 4hrs56mins 5hrs36mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 88,661 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 88,661
2016–17 85,093
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 21,756
2017–18 Jan–Mar 21,725
2017–18 Oct–Dec 22,237
2017–18 Jul–Sep 22,943
2016–17 Apr–Jun 21,140
2016–17 Jan–Mar 21,357
2016–17 Oct–Dec 21,222
2016–17 Jul–Sep 21,374

Resuscitation presentations (require treatment immediately)

In 2017–18, 539 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 539
2016–17 461
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 129
2017–18 Jan–Mar 118
2017–18 Oct–Dec 139
2017–18 Jul–Sep 153
2016–17 Apr–Jun 111
2016–17 Jan–Mar 124
2016–17 Oct–Dec 125
2016–17 Jul–Sep 101

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 9,771 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 9,771
2016–17 9,487
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 2,393
2017–18 Jan–Mar 2,344
2017–18 Oct–Dec 2,432
2017–18 Jul–Sep 2,602
2016–17 Apr–Jun 2,527
2016–17 Jan–Mar 2,435
2016–17 Oct–Dec 2,170
2016–17 Jul–Sep 2,355

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 34,643 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 34,643
2016–17 30,315
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 8,650
2017–18 Jan–Mar 8,531
2017–18 Oct–Dec 8,682
2017–18 Jul–Sep 8,780
2016–17 Apr–Jun 7,879
2016–17 Jan–Mar 7,616
2016–17 Oct–Dec 7,266
2016–17 Jul–Sep 7,554

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 35,427 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 35,427
2016–17 35,713
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 8,628
2017–18 Jan–Mar 8,683
2017–18 Oct–Dec 8,864
2017–18 Jul–Sep 9,252
2016–17 Apr–Jun 8,671
2016–17 Jan–Mar 9,034
2016–17 Oct–Dec 9,173
2016–17 Jul–Sep 8,835

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 8,281 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 8,281
2016–17 9,117
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 1,956
2017–18 Jan–Mar 2,049
2017–18 Oct–Dec 2,120
2017–18 Jul–Sep 2,156
2016–17 Apr–Jun 1,952
2016–17 Jan–Mar 2,148
2016–17 Oct–Dec 2,488
2016–17 Jul–Sep 2,529