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100 to 199 beds
This is a public hospital

Goulburn Hospital

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2017–18, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2017–18 74 100% 100%
2016–17 79 100% 99%
2015–16 80 100% 100%
2014–15 70 100% 99%
2013–14 73 100% 100%
2012–13 62 100% 100%
2011–12 87 100% 99%
Year Quarter Number of patients Patients treated immediately Peer group average
2017–18 Apr–Jun 14 100% 100%
2017–18 Jan–Mar 12 100% 100%
2017–18 Oct–Dec 27 100% 100%
2017–18 Jul–Sep 21 100% 99%
2016–17 Apr–Jun 16 100% 98%
2016–17 Jan–Mar 18 100% 99%
2016–17 Oct–Dec 22 100% 100%
2016–17 Jul–Sep 23 100% 100%
2015–16 Apr–Jun 16 100% 99%
2015–16 Jan–Mar 24 100% 100%
2015–16 Oct–Dec 23 100% 100%
2015–16 Jul–Sep 17 100% 100%
2014–15 Apr–Jun 21 100% 99%
2014–15 Jan–Mar 10 100% 99%
2014–15 Oct–Dec 18 100% 100%
2014–15 Jul–Sep 21 100% 100%
2013–14 Apr–Jun 20 100% 99%
2013–14 Jan–Mar 16 100% 99%
2013–14 Oct–Dec 20 100% 99%
2013–14 Jul–Sep 17 100% 100%
2012–13 Apr–Jun 13 100% 100%
2012–13 Jan–Mar 19 100% 100%
2012–13 Oct–Dec 14 100% 100%
2012–13 Jul–Sep 16 100% 100%
2011–12 Apr–Jun 27 100% 99%
2011–12 Jan–Mar 16 100% 99%
2011–12 Oct–Dec 22 100% 99%
2011–12 Jul–Sep 22 100% 98%

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 81% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 84%.

Year Number of patients Patients treated within 10 minutes Peer group average
2017–18 2,101 81% 84%
2016–17 1,892 86% 84%
2015–16 1,898 79% 83%
2014–15 1,790 78% 86%
2013–14 1,595 76% 85%
2012–13 1,548 65% 87%
2011–12 1,355 61% 83%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2017–18 Apr–Jun 487 71% 83%
2017–18 Jan–Mar 551 79% 85%
2017–18 Oct–Dec 534 85% 85%
2017–18 Jul–Sep 529 87% 82%
2016–17 Apr–Jun 460 89% 86%
2016–17 Jan–Mar 462 86% 84%
2016–17 Oct–Dec 447 85% 85%
2016–17 Jul–Sep 523 83% 83%
2015–16 Apr–Jun 494 81% 82%
2015–16 Jan–Mar 515 74% 84%
2015–16 Oct–Dec 463 78% 83%
2015–16 Jul–Sep 426 82% 83%
2014–15 Apr–Jun 454 83% 85%
2014–15 Jan–Mar 440 80% 86%
2014–15 Oct–Dec 432 72% 87%
2014–15 Jul–Sep 464 76% 85%
2013–14 Apr–Jun 467 74% 85%
2013–14 Jan–Mar 361 80% 85%
2013–14 Oct–Dec 382 76% 85%
2013–14 Jul–Sep 385 76% 84%
2012–13 Apr–Jun 426 68% 88%
2012–13 Jan–Mar 355 64% 87%
2012–13 Oct–Dec 385 64% 86%
2012–13 Jul–Sep 382 62% 84%
2011–12 Apr–Jun 378 74% 86%
2011–12 Jan–Mar 313 68% 85%
2011–12 Oct–Dec 307 49% 84%
2011–12 Jul–Sep 357 53% 78%

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 70% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 75%.

Year Number of patients Patients treated within 30 minutes Peer group average
2017–18 7,164 70% 75%
2016–17 6,539 79% 77%
2015–16 6,279 61% 77%
2014–15 5,958 67% 79%
2013–14 5,744 67% 80%
2012–13 5,662 58% 81%
2011–12 5,709 58% 78%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2017–18 Apr–Jun 1,699 66% 78%
2017–18 Jan–Mar 1,685 70% 76%
2017–18 Oct–Dec 1,890 72% 75%
2017–18 Jul–Sep 1,890 72% 73%
2016–17 Apr–Jun 1,672 81% 79%
2016–17 Jan–Mar 1,558 82% 78%
2016–17 Oct–Dec 1,691 79% 77%
2016–17 Jul–Sep 1,618 73% 74%
2015–16 Apr–Jun 1,628 62% 76%
2015–16 Jan–Mar 1,546 60% 78%
2015–16 Oct–Dec 1,518 58% 77%
2015–16 Jul–Sep 1,587 63% 76%
2014–15 Apr–Jun 1,546 66% 78%
2014–15 Jan–Mar 1,426 71% 80%
2014–15 Oct–Dec 1,522 64% 79%
2014–15 Jul–Sep 1,464 66% 78%
2013–14 Apr–Jun 1,485 65% 80%
2013–14 Jan–Mar 1,429 74% 80%
2013–14 Oct–Dec 1,436 62% 81%
2013–14 Jul–Sep 1,394 66% 78%
2012–13 Apr–Jun 1,353 54% 82%
2012–13 Jan–Mar 1,382 65% 82%
2012–13 Oct–Dec 1,461 57% 82%
2012–13 Jul–Sep 1,466 57% 79%
2011–12 Apr–Jun 1,459 55% 79%
2011–12 Jan–Mar 1,428 63% 80%
2011–12 Oct–Dec 1,411 58% 78%
2011–12 Jul–Sep 1,411 55% 75%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 73% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 78%.

Year Number of patients Patients treated within 60 minutes Peer group average
2017–18 6,656 73% 78%
2016–17 6,581 77% 79%
2015–16 5,864 66% 80%
2014–15 6,136 72% 81%
2013–14 6,508 74% 80%
2012–13 6,499 66% 82%
2011–12 6,720 66% 78%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2017–18 Apr–Jun 1,774 72% 81%
2017–18 Jan–Mar 1,636 72% 79%
2017–18 Oct–Dec 1,593 75% 77%
2017–18 Jul–Sep 1,653 75% 75%
2016–17 Apr–Jun 1,621 77% 81%
2016–17 Jan–Mar 1,704 80% 80%
2016–17 Oct–Dec 1,783 76% 78%
2016–17 Jul–Sep 1,473 72% 76%
2015–16 Apr–Jun 1,370 65% 79%
2015–16 Jan–Mar 1,494 68% 81%
2015–16 Oct–Dec 1,549 63% 80%
2015–16 Jul–Sep 1,451 66% 79%
2014–15 Apr–Jun 1,473 71% 82%
2014–15 Jan–Mar 1,495 75% 81%
2014–15 Oct–Dec 1,639 70% 81%
2014–15 Jul–Sep 1,529 72% 79%
2013–14 Apr–Jun 1,588 72% 82%
2013–14 Jan–Mar 1,584 84% 81%
2013–14 Oct–Dec 1,708 69% 81%
2013–14 Jul–Sep 1,628 73% 78%
2012–13 Apr–Jun 1,541 62% 83%
2012–13 Jan–Mar 1,635 73% 84%
2012–13 Oct–Dec 1,656 61% 83%
2012–13 Jul–Sep 1,667 67% 78%
2011–12 Apr–Jun 1,652 60% 79%
2011–12 Jan–Mar 1,712 71% 80%
2011–12 Oct–Dec 1,710 69% 78%
2011–12 Jul–Sep 1,646 63% 75%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2017–18, 92%* of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 94%.

Year Number of patients Patients treated within 120 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 1,065 92%* 94%
2016–17 939 93%* 95%
2015–16 895 91%* 95%
2014–15 897 93% 95%
2013–14 1,166 93% 94%
2012–13 1,299 89%* 94%
2011–12 1,853 NP† 92%

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 120 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 313 91% 96%
2017–18 Jan–Mar 286 94%* 94%
2017–18 Oct–Dec 249 93%* 94%
2017–18 Jul–Sep 217 92%* 93%
2016–17 Apr–Jun 189 95%* 96%
2016–17 Jan–Mar 257 93%* 96%
2016–17 Oct–Dec 243 92%* 95%
2016–17 Jul–Sep 250 91% 93%
2015–16 Apr–Jun 229 91% 94%*
2015–16 Jan–Mar 217 93%* 95%*
2015–16 Oct–Dec 247 88%* 95%
2015–16 Jul–Sep 202 94% 95%
2014–15 Apr–Jun 212 91% 96%
2014–15 Jan–Mar 234 97% 95%
2014–15 Oct–Dec 241 91%* 95%
2014–15 Jul–Sep 210 93% 94%
2013–14 Apr–Jun 222 93% 94%
2013–14 Jan–Mar 318 98% NP†
2013–14 Oct–Dec 298 88% 94%
2013–14 Jul–Sep 328 93% 92%
2012–13 Apr–Jun 280 82%* 93%
2012–13 Jan–Mar 375 93%* 95%
2012–13 Oct–Dec 326 NP† 95%
2012–13 Jul–Sep 318 86%* 92%
2011–12 Apr–Jun 344 NP† 93%
2011–12 Jan–Mar 492 NP† 93%
2011–12 Oct–Dec 573 NP† 93%
2011–12 Jul–Sep 444 NP† 90%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 79% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 82%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 18,724 79% 82%
2016–17 17,634 81% 82%
2015–16 17,101 79% 83%
2014–15 16,778 79% 83%
2013–14 16,655 79% 83%
2012–13 17,582 70% 83%
2011–12 18,488 72% 82%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 4,668 77% 82%
2017–18 Jan–Mar 4,589 79% 82%
2017–18 Oct–Dec 4,808 79% 82%
2017–18 Jul–Sep 4,659 80% 81%
2016–17 Apr–Jun 4,300 81% 83%
2016–17 Jan–Mar 4,368 82% 84%
2016–17 Oct–Dec 4,657 81% 82%
2016–17 Jul–Sep 4,309 78% 80%
2015–16 Apr–Jun 4,139 79% 83%
2015–16 Jan–Mar 4,272 79% 83%
2015–16 Oct–Dec 4,435 79% 83%
2015–16 Jul–Sep 4,255 78% 82%
2014–15 Apr–Jun 4,210 79% 84%
2014–15 Jan–Mar 4,110 83% 84%
2014–15 Oct–Dec 4,372 78% 83%
2014–15 Jul–Sep 4,086 78% 82%
2013–14 Apr–Jun 4,196 78% 84%
2013–14 Jan–Mar 4,024 84% 83%
2013–14 Oct–Dec 4,273 77% 83%
2013–14 Jul–Sep 4,162 79% 82%
2012–13 Apr–Jun 4,204 67% 83%
2012–13 Jan–Mar 4,405 73% 83%
2012–13 Oct–Dec 4,492 71% 83%
2012–13 Jul–Sep 4,481 69% 82%
2011–12 Apr–Jun 4,472 68% 82%
2011–12 Jan–Mar 4,615 73% 83%
2011–12 Oct–Dec 4,748 74% 82%
2011–12 Jul–Sep 4,653 72% 81%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2017–18, 60% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 59%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 78 60% 59%
2016–17 79 65% 61%
2015–16 82 72% 65%
2014–15 72 69% 62%
2013–14 74 69% 60%
2012–13 62 57% 62%
2011–12 88 53% 62%

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 16 50% 59%
2017–18 Jan–Mar 12 50% 61%
2017–18 Oct–Dec 27 67% 63%
2017–18 Jul–Sep 23 65% 55%
2016–17 Apr–Jun 16 50% 63%
2016–17 Jan–Mar 18 78% 64%
2016–17 Oct–Dec 22 59% 60%
2016–17 Jul–Sep 23 70% 58%
2015–16 Apr–Jun 16 63% 64%
2015–16 Jan–Mar 25 80% 64%
2015–16 Oct–Dec 24 79% 67%
2015–16 Jul–Sep 17 59% 65%
2014–15 Apr–Jun 22 59% 64%
2014–15 Jan–Mar 10 60% 65%
2014–15 Oct–Dec 19 79% 60%
2014–15 Jul–Sep 21 76% 61%
2013–14 Apr–Jun 21 81% 65%
2013–14 Jan–Mar 16 88% 63%
2013–14 Oct–Dec 20 45% 57%
2013–14 Jul–Sep 17 65% 57%
2012–13 Apr–Jun 13 54% 61%
2012–13 Jan–Mar 19 58% 64%
2012–13 Oct–Dec 14 62%* 64%
2012–13 Jul–Sep 16 56% 61%
2011–12 Apr–Jun 27 67% 57%
2011–12 Jan–Mar 16 44% 65%
2011–12 Oct–Dec 22 50% 60%
2011–12 Jul–Sep 23 48% 66%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 62% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 66%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 2,111 62% 66%
2016–17 1,898 64% 65%
2015–16 1,907 65% 67%
2014–15 1,799 62% 66%
2013–14 1,599 63% 64%
2012–13 1,552 43% 63%
2011–12 1,369 43% 61%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 488 61% 67%
2017–18 Jan–Mar 555 63% 67%
2017–18 Oct–Dec 537 59% 66%
2017–18 Jul–Sep 531 65% 64%
2016–17 Apr–Jun 463 63% 67%
2016–17 Jan–Mar 463 67% 66%
2016–17 Oct–Dec 449 65% 65%
2016–17 Jul–Sep 523 63% 63%
2015–16 Apr–Jun 498 66% 68%
2015–16 Jan–Mar 516 66% 68%
2015–16 Oct–Dec 465 66% 68%
2015–16 Jul–Sep 428 61% 65%
2014–15 Apr–Jun 455 62% 67%
2014–15 Jan–Mar 445 68% 67%
2014–15 Oct–Dec 433 61% 66%
2014–15 Jul–Sep 466 59% 63%
2013–14 Apr–Jun 467 60% 65%
2013–14 Jan–Mar 362 67% 64%
2013–14 Oct–Dec 384 64% 63%
2013–14 Jul–Sep 386 61% 62%
2012–13 Apr–Jun 427 44% 65%
2012–13 Jan–Mar 356 41% 62%
2012–13 Oct–Dec 387 44% 62%
2012–13 Jul–Sep 382 44% 61%
2011–12 Apr–Jun 379 41% 61%
2011–12 Jan–Mar 316 40% 62%
2011–12 Oct–Dec 309 47% 61%
2011–12 Jul–Sep 365 45% 59%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 71% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 73%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 7,372 71% 73%
2016–17 6,702 73% 73%
2015–16 6,489 71% 74%
2014–15 6,093 71% 74%
2013–14 5,858 71% 73%
2012–13 5,825 58% 72%
2011–12 5,882 61% 72%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,755 70% 74%
2017–18 Jan–Mar 1,742 71% 74%
2017–18 Oct–Dec 1,949 72% 73%
2017–18 Jul–Sep 1,926 72% 72%
2016–17 Apr–Jun 1,705 74% 75%
2016–17 Jan–Mar 1,585 73% 74%
2016–17 Oct–Dec 1,738 75% 72%
2016–17 Jul–Sep 1,674 71% 70%
2015–16 Apr–Jun 1,677 72% 74%
2015–16 Jan–Mar 1,594 71% 74%
2015–16 Oct–Dec 1,567 70% 74%
2015–16 Jul–Sep 1,651 70% 73%
2014–15 Apr–Jun 1,577 71% 74%
2014–15 Jan–Mar 1,463 75% 74%
2014–15 Oct–Dec 1,555 68% 73%
2014–15 Jul–Sep 1,498 70% 73%
2013–14 Apr–Jun 1,525 71% 75%
2013–14 Jan–Mar 1,454 75% 73%
2013–14 Oct–Dec 1,458 67% 73%
2013–14 Jul–Sep 1,421 71% 72%
2012–13 Apr–Jun 1,405 56% 73%
2012–13 Jan–Mar 1,419 60% 73%
2012–13 Oct–Dec 1,493 59% 72%
2012–13 Jul–Sep 1,508 56% 72%
2011–12 Apr–Jun 1,507 60% 72%
2011–12 Jan–Mar 1,465 62% 73%
2011–12 Oct–Dec 1,457 62% 72%
2011–12 Jul–Sep 1,453 61% 71%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 87% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 88%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 7,353 87% 88%
2016–17 7,220 88% 88%
2015–16 6,644 85% 88%
2014–15 6,896 86% 89%
2013–14 7,086 85% 89%
2012–13 7,277 76% 88%
2011–12 7,481 76% 87%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,940 84% 88%
2017–18 Jan–Mar 1,838 87% 88%
2017–18 Oct–Dec 1,782 88% 87%
2017–18 Jul–Sep 1,793 89% 87%
2016–17 Apr–Jun 1,739 88% 89%
2016–17 Jan–Mar 1,838 90% 89%
2016–17 Oct–Dec 1,988 87% 87%
2016–17 Jul–Sep 1,655 85% 86%
2015–16 Apr–Jun 1,533 86% 88%
2015–16 Jan–Mar 1,683 85% 88%
2015–16 Oct–Dec 1,780 83% 88%
2015–16 Jul–Sep 1,648 85% 88%
2014–15 Apr–Jun 1,668 86% 90%
2014–15 Jan–Mar 1,654 89% 89%
2014–15 Oct–Dec 1,875 84% 89%
2014–15 Jul–Sep 1,699 85% 88%
2013–14 Apr–Jun 1,761 85% 90%
2013–14 Jan–Mar 1,677 90% 89%
2013–14 Oct–Dec 1,901 82% 89%
2013–14 Jul–Sep 1,747 83% 88%
2012–13 Apr–Jun 1,749 74% 89%
2012–13 Jan–Mar 1,787 80% 89%
2012–13 Oct–Dec 1,863 76% 88%
2012–13 Jul–Sep 1,878 76% 87%
2011–12 Apr–Jun 1,890 73% 87%
2011–12 Jan–Mar 1,868 77% 87%
2011–12 Oct–Dec 1,876 77% 87%
2011–12 Jul–Sep 1,847 76% 87%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 96% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 96%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 1,798 96% 96%
2016–17 1,729 97% 97%
2015–16 1,970 97% 97%
2014–15 1,912 98% 96%
2013–14 2,027 97% 96%
2012–13 2,829 94% 95%
2011–12 3,668 92% 94%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 468 94% 97%
2017–18 Jan–Mar 439 95% 96%
2017–18 Oct–Dec 509 98% 96%
2017–18 Jul–Sep 382 98% 96%
2016–17 Apr–Jun 375 98% 97%
2016–17 Jan–Mar 464 98% 97%
2016–17 Oct–Dec 457 97% 96%
2016–17 Jul–Sep 433 97% 96%
2015–16 Apr–Jun 413 96% 96%
2015–16 Jan–Mar 451 96% 97%
2015–16 Oct–Dec 595 98% 96%
2015–16 Jul–Sep 511 98% 97%
2014–15 Apr–Jun 486 99% 97%
2014–15 Jan–Mar 538 98% 97%
2014–15 Oct–Dec 488 98% 97%
2014–15 Jul–Sep 400 98% 96%
2013–14 Apr–Jun 420 97% 96%
2013–14 Jan–Mar 513 99% 96%
2013–14 Oct–Dec 508 96% 96%
2013–14 Jul–Sep 586 97% 95%
2012–13 Apr–Jun 585 92% 94%
2012–13 Jan–Mar 812 97% 95%
2012–13 Oct–Dec 735 94% 95%
2012–13 Jul–Sep 697 92% 94%
2011–12 Apr–Jun 669 89% 94%
2011–12 Jan–Mar 950 93% 95%
2011–12 Oct–Dec 1,084 93% 95%
2011–12 Jul–Sep 965 91% 94%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 50% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 54%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 3,922 50% 54%
2016–17 3,724 55% 54%
2015–16 3,507 55% 56%
2014–15 3,753 55% 53%
2013–14 4,003 54% 51%
2012–13 3,968 33% 50%
2011–12 3,841 34% 47%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 999 48% 54%
2017–18 Jan–Mar 921 52% 56%
2017–18 Oct–Dec 953 49% 55%
2017–18 Jul–Sep 1,049 52% 51%
2016–17 Apr–Jun 974 54% 56%
2016–17 Jan–Mar 893 58% 57%
2016–17 Oct–Dec 916 55% 53%
2016–17 Jul–Sep 941 55% 50%
2015–16 Apr–Jun 866 54% 57%
2015–16 Jan–Mar 871 58% 57%
2015–16 Oct–Dec 861 55% 57%
2015–16 Jul–Sep 909 54% 54%
2014–15 Apr–Jun 945 57% 55%
2014–15 Jan–Mar 859 61% 55%
2014–15 Oct–Dec 962 51% 53%
2014–15 Jul–Sep 987 52% 50%
2013–14 Apr–Jun 1,004 54% 52%
2013–14 Jan–Mar 905 59% 51%
2013–14 Oct–Dec 1,046 50% 51%
2013–14 Jul–Sep 1,048 53% 49%
2012–13 Apr–Jun 999 31% 52%
2012–13 Jan–Mar 966 35% 52%
2012–13 Oct–Dec 984 33% 50%
2012–13 Jul–Sep 1,019 33% 46%
2011–12 Apr–Jun 994 33% 47%
2011–12 Jan–Mar 952 31% 49%
2011–12 Oct–Dec 953 37% 49%
2011–12 Jul–Sep 942 35% 45%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 86% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 88%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 14,798 86% 88%
2016–17 13,910 87% 88%
2015–16 13,594 85% 88%
2014–15 13,025 86% 90%
2013–14 12,651 87% 90%
2012–13 13,547 81% 89%
2011–12 14,603 82% 89%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 3,667 85% 88%
2017–18 Jan–Mar 3,668 85% 88%
2017–18 Oct–Dec 3,853 87% 87%
2017–18 Jul–Sep 3,610 88% 87%
2016–17 Apr–Jun 3,326 88% 89%
2016–17 Jan–Mar 3,475 88% 89%
2016–17 Oct–Dec 3,741 88% 87%
2016–17 Jul–Sep 3,368 85% 86%
2015–16 Apr–Jun 3,273 85% 88%
2015–16 Jan–Mar 3,401 84% 88%
2015–16 Oct–Dec 3,574 85% 88%
2015–16 Jul–Sep 3,346 85% 88%
2014–15 Apr–Jun 3,265 86% 90%
2014–15 Jan–Mar 3,251 89% 90%
2014–15 Oct–Dec 3,410 85% 90%
2014–15 Jul–Sep 3,099 86% 89%
2013–14 Apr–Jun 3,192 86% 90%
2013–14 Jan–Mar 3,119 91% 90%
2013–14 Oct–Dec 3,227 86% 90%
2013–14 Jul–Sep 3,113 87% 89%
2012–13 Apr–Jun 3,195 79% 89%
2012–13 Jan–Mar 3,428 84% 89%
2012–13 Oct–Dec 3,486 81% 89%
2012–13 Jul–Sep 3,438 79% 89%
2011–12 Apr–Jun 3,465 78% 89%
2011–12 Jan–Mar 3,650 84% 90%
2011–12 Oct–Dec 3,791 83% 89%
2011–12 Jul–Sep 3,697 81% 89%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 2 hours 25 minutes. The length of time until most patients (90%) had departed was 5 hours 23 minutes, compared to its national peer group performance of 5 hours 24 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 18,724 2hrs25mins 5hrs23mins 5hrs24mins
2016–17 17,634 2hrs21mins 5hrs7mins 5hrs20mins
2015–16 17,101 2hrs34mins 5hrs17mins 5hrs13mins
2014–15 16,778 2hrs26mins 5hrs23mins 5hrs9mins
2013–14 16,655 2hrs17mins 5hrs20mins 5hrs10mins
2012–13 17,582 2hrs35mins 6hrs40mins 5hrs13mins
2011–12 18,488 2hrs26mins 6hrs39mins 5hrs19mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 4,668 2hrs29mins 5hrs40mins 5hrs23mins
2017–18 Jan–Mar 4,589 2hrs27mins 5hrs14mins 5hrs17mins
2017–18 Oct–Dec 4,808 2hrs21mins 5hrs20mins 5hrs20mins
2017–18 Jul–Sep 4,659 2hrs24mins 5hrs22mins 5hrs35mins
2016–17 Apr–Jun 4,300 2hrs22mins 5hrs6mins 5hrs9mins
2016–17 Jan–Mar 4,368 2hrs11mins 4hrs53mins 5hrs5mins
2016–17 Oct–Dec 4,657 2hrs20mins 5hrs3mins 5hrs22mins
2016–17 Jul–Sep 4,309 2hrs31mins 5hrs26mins 5hrs43mins
2015–16 Apr–Jun 4,139 2hrs32mins 5hrs13mins 5hrs16mins
2015–16 Jan–Mar 4,272 2hrs35mins 5hrs12mins 5hrs9mins
2015–16 Oct–Dec 4,435 2hrs35mins 5hrs19mins 5hrs9mins
2015–16 Jul–Sep 4,255 2hrs32mins 5hrs22mins 5hrs16mins
2014–15 Apr–Jun 4,210 2hrs28mins 5hrs10mins 5hrs5mins
2014–15 Jan–Mar 4,110 2hrs11mins 5hrs1min 5hrs2mins
2014–15 Oct–Dec 4,372 2hrs31mins 5hrs41mins 5hrs8mins
2014–15 Jul–Sep 4,086 2hrs35mins 5hrs37mins 5hrs21mins
2013–14 Apr–Jun 4,196 2hrs24mins 5hrs25mins 5hrs3mins
2013–14 Jan–Mar 4,024 2hrs0mins 4hrs48mins 5hrs9mins
2013–14 Oct–Dec 4,273 2hrs27mins 5hrs43mins 5hrs10mins
2013–14 Jul–Sep 4,162 2hrs16mins 5hrs20mins 5hrs18mins
2012–13 Apr–Jun 4,204 2hrs45mins 6hrs48mins 5hrs10mins
2012–13 Jan–Mar 4,405 2hrs22mins 6hrs19mins 5hrs7mins
2012–13 Oct–Dec 4,492 2hrs31mins 6hrs38mins 5hrs11mins
2012–13 Jul–Sep 4,481 2hrs40mins 6hrs53mins 5hrs23mins
2011–12 Apr–Jun 4,472 2hrs45mins 6hrs51mins 5hrs20mins
2011–12 Jan–Mar 4,615 2hrs20mins 6hrs34mins 5hrs12mins
2011–12 Oct–Dec 4,748 2hrs16mins 6hrs31mins 5hrs17mins
2011–12 Jul–Sep 4,653 2hrs26mins 6hrs39mins 5hrs25mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 3 hours 59 minutes. The length of time until most patients (90%) had departed was 7 hours 24 minutes, compared to its national peer group performance of 8 hours 28 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 3,922 3hrs59mins 7hrs24mins 8hrs28mins
2016–17 3,724 3hrs50mins 6hrs53mins 8hrs25mins
2015–16 3,507 3hrs52mins 6hrs43mins 8hrs9mins
2014–15 3,753 3hrs52mins 7hrs26mins 8hrs49mins
2013–14 4,003 3hrs53mins 7hrs41mins 8hrs43mins
2012–13 3,968 5hrs6mins 10hrs42mins 8hrs40mins
2011–12 3,841 5hrs8mins 11hrs16mins 9hrs13mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 999 4hrs10mins 8hrs7mins 8hrs22mins
2017–18 Jan–Mar 921 3hrs55mins 6hrs55mins 8hrs0mins
2017–18 Oct–Dec 953 4hrs2mins 7hrs21mins 8hrs9mins
2017–18 Jul–Sep 1,049 3hrs56mins 7hrs16mins 9hrs22mins
2016–17 Apr–Jun 974 3hrs53mins 6hrs57mins 7hrs57mins
2016–17 Jan–Mar 893 3hrs44mins 6hrs45mins 7hrs52mins
2016–17 Oct–Dec 916 3hrs51mins 6hrs56mins 8hrs23mins
2016–17 Jul–Sep 941 3hrs52mins 6hrs48mins 9hrs39mins
2015–16 Apr–Jun 866 3hrs54mins 6hrs32mins 8hrs10mins
2015–16 Jan–Mar 871 3hrs47mins 6hrs27mins 7hrs51mins
2015–16 Oct–Dec 861 3hrs51mins 6hrs52mins 7hrs51mins
2015–16 Jul–Sep 909 3hrs53mins 7hrs1min 8hrs46mins
2014–15 Apr–Jun 945 3hrs49mins 6hrs55mins 8hrs22mins
2014–15 Jan–Mar 859 3hrs42mins 6hrs29mins 8hrs28mins
2014–15 Oct–Dec 962 3hrs57mins 8hrs20mins 8hrs44mins
2014–15 Jul–Sep 987 3hrs57mins 7hrs49mins 9hrs38mins
2013–14 Apr–Jun 1,004 3hrs55mins 7hrs29mins 8hrs43mins
2013–14 Jan–Mar 905 3hrs38mins 7hrs17mins 8hrs30mins
2013–14 Oct–Dec 1,046 3hrs59mins 8hrs8mins 8hrs38mins
2013–14 Jul–Sep 1,048 3hrs55mins 7hrs55mins 9hrs3mins
2012–13 Apr–Jun 999 5hrs9mins 10hrs14mins 8hrs23mins
2012–13 Jan–Mar 966 5hrs2mins 10hrs4mins 8hrs28mins
2012–13 Oct–Dec 984 5hrs1min 10hrs18mins 8hrs20mins
2012–13 Jul–Sep 1,019 5hrs10mins 11hrs49mins 9hrs30mins
2011–12 Apr–Jun 994 5hrs7mins 10hrs55mins 9hrs11mins
2011–12 Jan–Mar 952 5hrs14mins 11hrs53mins 8hrs45mins
2011–12 Oct–Dec 953 4hrs57mins 10hrs57mins 9hrs2mins
2011–12 Jul–Sep 942 5hrs12mins 11hrs27mins 10hrs2mins

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 2 hours 3 minutes. The length of time until most patients (90%) had departed was 4 hours 32 minutes, compared to its national peer group performance of 4 hours 27 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 14,798 2hrs3mins 4hrs32mins 4hrs27mins
2016–17 13,910 1hr58mins 4hrs23mins 4hrs22mins
2015–16 13,594 2hrs11mins 4hrs40mins 4hrs19mins
2014–15 13,025 1hr58mins 4hrs30mins 4hrs5mins
2013–14 12,651 1hr48mins 4hrs20mins 4hrs4mins
2012–13 13,547 2hrs2mins 5hrs8mins 4hrs10mins
2011–12 14,603 1hr57mins 5hrs4mins 4hrs6mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 3,667 2hrs6mins 4hrs42mins 4hrs22mins
2017–18 Jan–Mar 3,668 2hrs7mins 4hrs34mins 4hrs25mins
2017–18 Oct–Dec 3,853 1hr57mins 4hrs30mins 4hrs28mins
2017–18 Jul–Sep 3,610 1hr59mins 4hrs20mins 4hrs31mins
2016–17 Apr–Jun 3,326 1hr56mins 4hrs18mins 4hrs8mins
2016–17 Jan–Mar 3,475 1hr47mins 4hrs12mins 4hrs11mins
2016–17 Oct–Dec 3,741 1hr58mins 4hrs21mins 4hrs27mins
2016–17 Jul–Sep 3,368 2hrs10mins 4hrs42mins 4hrs39mins
2015–16 Apr–Jun 3,273 2hrs12mins 4hrs34mins 4hrs22mins
2015–16 Jan–Mar 3,401 2hrs14mins 4hrs45mins 4hrs17mins
2015–16 Oct–Dec 3,574 2hrs9mins 4hrs41mins 4hrs18mins
2015–16 Jul–Sep 3,346 2hrs9mins 4hrs42mins 4hrs20mins
2014–15 Apr–Jun 3,265 2hrs0mins 4hrs27mins 4hrs2mins
2014–15 Jan–Mar 3,251 1hr47mins 4hrs12mins 4hrs3mins
2014–15 Oct–Dec 3,410 2hrs1min 4hrs41mins 4hrs3mins
2014–15 Jul–Sep 3,099 2hrs5mins 4hrs34mins 4hrs12mins
2013–14 Apr–Jun 3,192 1hr55mins 4hrs29mins 3hrs57mins
2013–14 Jan–Mar 3,119 1hr33mins 3hrs56mins 4hrs4mins
2013–14 Oct–Dec 3,227 1hr57mins 4hrs37mins 4hrs3mins
2013–14 Jul–Sep 3,113 1hr46mins 4hrs18mins 4hrs12mins
2012–13 Apr–Jun 3,195 2hrs10mins 5hrs23mins 4hrs10mins
2012–13 Jan–Mar 3,428 1hr51mins 4hrs49mins 4hrs7mins
2012–13 Oct–Dec 3,486 2hrs2mins 5hrs1min 4hrs10mins
2012–13 Jul–Sep 3,438 2hrs6mins 5hrs26mins 4hrs15mins
2011–12 Apr–Jun 3,465 2hrs15mins 5hrs21mins 4hrs6mins
2011–12 Jan–Mar 3,650 1hr52mins 4hrs46mins 4hrs2mins
2011–12 Oct–Dec 3,791 1hr50mins 4hrs56mins 4hrs8mins
2011–12 Jul–Sep 3,697 1hr55mins 5hrs12mins 4hrs10mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 18,724 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 18,724
2016–17 17,634
2015–16 17,101
2014–15 16,778
2013–14 16,655
2012–13 17,582
2011–12 18,488
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 4,668
2017–18 Jan–Mar 4,589
2017–18 Oct–Dec 4,808
2017–18 Jul–Sep 4,659
2016–17 Apr–Jun 4,300
2016–17 Jan–Mar 4,368
2016–17 Oct–Dec 4,657
2016–17 Jul–Sep 4,309
2015–16 Apr–Jun 4,139
2015–16 Jan–Mar 4,272
2015–16 Oct–Dec 4,435
2015–16 Jul–Sep 4,255
2014–15 Apr–Jun 4,210
2014–15 Jan–Mar 4,110
2014–15 Oct–Dec 4,372
2014–15 Jul–Sep 4,086
2013–14 Apr–Jun 4,196
2013–14 Jan–Mar 4,024
2013–14 Oct–Dec 4,273
2013–14 Jul–Sep 4,162
2012–13 Apr–Jun 4,204
2012–13 Jan–Mar 4,405
2012–13 Oct–Dec 4,492
2012–13 Jul–Sep 4,481
2011–12 Apr–Jun 4,472
2011–12 Jan–Mar 4,615
2011–12 Oct–Dec 4,748
2011–12 Jul–Sep 4,653

Resuscitation presentations (require treatment immediately)

In 2017–18, 78 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 78
2016–17 79
2015–16 82
2014–15 72
2013–14 74
2012–13 62
2011–12 88
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 16
2017–18 Jan–Mar 12
2017–18 Oct–Dec 27
2017–18 Jul–Sep 23
2016–17 Apr–Jun 16
2016–17 Jan–Mar 18
2016–17 Oct–Dec 22
2016–17 Jul–Sep 23
2015–16 Apr–Jun 16
2015–16 Jan–Mar 25
2015–16 Oct–Dec 24
2015–16 Jul–Sep 17
2014–15 Apr–Jun 22
2014–15 Jan–Mar 10
2014–15 Oct–Dec 19
2014–15 Jul–Sep 21
2013–14 Apr–Jun 21
2013–14 Jan–Mar 16
2013–14 Oct–Dec 20
2013–14 Jul–Sep 17
2012–13 Apr–Jun 13
2012–13 Jan–Mar 19
2012–13 Oct–Dec 14
2012–13 Jul–Sep 16
2011–12 Apr–Jun 27
2011–12 Jan–Mar 16
2011–12 Oct–Dec 22
2011–12 Jul–Sep 23

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 2,111 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 2,111
2016–17 1,898
2015–16 1,907
2014–15 1,799
2013–14 1,599
2012–13 1,552
2011–12 1,369
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 488
2017–18 Jan–Mar 555
2017–18 Oct–Dec 537
2017–18 Jul–Sep 531
2016–17 Apr–Jun 463
2016–17 Jan–Mar 463
2016–17 Oct–Dec 449
2016–17 Jul–Sep 523
2015–16 Apr–Jun 498
2015–16 Jan–Mar 516
2015–16 Oct–Dec 465
2015–16 Jul–Sep 428
2014–15 Apr–Jun 455
2014–15 Jan–Mar 445
2014–15 Oct–Dec 433
2014–15 Jul–Sep 466
2013–14 Apr–Jun 467
2013–14 Jan–Mar 362
2013–14 Oct–Dec 384
2013–14 Jul–Sep 386
2012–13 Apr–Jun 427
2012–13 Jan–Mar 356
2012–13 Oct–Dec 387
2012–13 Jul–Sep 382
2011–12 Apr–Jun 379
2011–12 Jan–Mar 316
2011–12 Oct–Dec 309
2011–12 Jul–Sep 365

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 7,372 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 7,372
2016–17 6,702
2015–16 6,489
2014–15 6,093
2013–14 5,858
2012–13 5,825
2011–12 5,882
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 1,755
2017–18 Jan–Mar 1,742
2017–18 Oct–Dec 1,949
2017–18 Jul–Sep 1,926
2016–17 Apr–Jun 1,705
2016–17 Jan–Mar 1,585
2016–17 Oct–Dec 1,738
2016–17 Jul–Sep 1,674
2015–16 Apr–Jun 1,677
2015–16 Jan–Mar 1,594
2015–16 Oct–Dec 1,567
2015–16 Jul–Sep 1,651
2014–15 Apr–Jun 1,577
2014–15 Jan–Mar 1,463
2014–15 Oct–Dec 1,555
2014–15 Jul–Sep 1,498
2013–14 Apr–Jun 1,525
2013–14 Jan–Mar 1,454
2013–14 Oct–Dec 1,458
2013–14 Jul–Sep 1,421
2012–13 Apr–Jun 1,405
2012–13 Jan–Mar 1,419
2012–13 Oct–Dec 1,493
2012–13 Jul–Sep 1,508
2011–12 Apr–Jun 1,507
2011–12 Jan–Mar 1,465
2011–12 Oct–Dec 1,457
2011–12 Jul–Sep 1,453

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 7,353 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 7,353
2016–17 7,220
2015–16 6,644
2014–15 6,896
2013–14 7,086
2012–13 7,277
2011–12 7,481
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 1,940
2017–18 Jan–Mar 1,838
2017–18 Oct–Dec 1,782
2017–18 Jul–Sep 1,793
2016–17 Apr–Jun 1,739
2016–17 Jan–Mar 1,838
2016–17 Oct–Dec 1,988
2016–17 Jul–Sep 1,655
2015–16 Apr–Jun 1,533
2015–16 Jan–Mar 1,683
2015–16 Oct–Dec 1,780
2015–16 Jul–Sep 1,648
2014–15 Apr–Jun 1,668
2014–15 Jan–Mar 1,654
2014–15 Oct–Dec 1,875
2014–15 Jul–Sep 1,699
2013–14 Apr–Jun 1,761
2013–14 Jan–Mar 1,677
2013–14 Oct–Dec 1,901
2013–14 Jul–Sep 1,747
2012–13 Apr–Jun 1,749
2012–13 Jan–Mar 1,787
2012–13 Oct–Dec 1,863
2012–13 Jul–Sep 1,878
2011–12 Apr–Jun 1,890
2011–12 Jan–Mar 1,868
2011–12 Oct–Dec 1,876
2011–12 Jul–Sep 1,847

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 1,798 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 1,798
2016–17 1,729
2015–16 1,970
2014–15 1,912
2013–14 2,027
2012–13 2,829
2011–12 3,668
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 468
2017–18 Jan–Mar 439
2017–18 Oct–Dec 509
2017–18 Jul–Sep 382
2016–17 Apr–Jun 375
2016–17 Jan–Mar 464
2016–17 Oct–Dec 457
2016–17 Jul–Sep 433
2015–16 Apr–Jun 413
2015–16 Jan–Mar 451
2015–16 Oct–Dec 595
2015–16 Jul–Sep 511
2014–15 Apr–Jun 486
2014–15 Jan–Mar 538
2014–15 Oct–Dec 488
2014–15 Jul–Sep 400
2013–14 Apr–Jun 420
2013–14 Jan–Mar 513
2013–14 Oct–Dec 508
2013–14 Jul–Sep 586
2012–13 Apr–Jun 585
2012–13 Jan–Mar 812
2012–13 Oct–Dec 735
2012–13 Jul–Sep 697
2011–12 Apr–Jun 669
2011–12 Jan–Mar 950
2011–12 Oct–Dec 1,084
2011–12 Jul–Sep 965