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The MyHospitals website is moving on 31 March 2020

Don’t worry – from December 11 2019 you will be able to find the latest information about your local area on the MyHospitals webpages on the AIHW website, along with many more reports and data on a range of health and welfare topics.

In some cases, the way you find information has changed. If you need help finding anything, please contact the AIHW.

Once the new MyHospitals website has been created, you will be able to access old archived versions of the previously published data through Trove, the National Library of Australia’s web archive. Please note the interactive content will not work in the archived version.

Fewer than 50 beds
This is a public hospital

Kyogle Multi Purpose Service

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In all years reported data did not meet the criteria to calculate this indicator.

Year Number of patients Patients treated immediately Peer group average
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 5 NP Not peered
2016–17 7 NP Not peered
2015–16 6 NP Not peered
2014–15 <5 NP Not peered
2013–14 <5 NP Not peered

NP Reported data did not meet the criteria to calculate this indicator.

- There were no patients reported for this indicator in this time period.

NP Reported data did not meet the criteria to calculate this indicator.

Year Quarter Number of patients Patients treated immediately Peer group average
- There were no patients reported for this indicator in this time period.
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 Apr–Jun 0 - Not peered
2017–18 Jan–Mar <5 NP Not peered
2017–18 Oct–Dec <5 NP Not peered
2017–18 Jul–Sep <5 NP Not peered
2016–17 Apr–Jun <5 NP Not peered
2016–17 Jan–Mar <5 NP Not peered
2016–17 Oct–Dec 5 NP Not peered
2016–17 Jul–Sep 0 - Not peered
2015–16 Apr–Jun <5 NP Not peered
2015–16 Jan–Mar 0 - Not peered
2015–16 Oct–Dec <5 NP Not peered
2015–16 Jul–Sep <5 NP Not peered
2014–15 Apr–Jun <5 NP Not peered
2014–15 Jan–Mar 0 - Not peered
2014–15 Oct–Dec 0 - Not peered
2014–15 Jul–Sep 0 - Not peered
2013–14 Apr–Jun 0 - Not peered
2013–14 Jan–Mar <5 NP Not peered
2013–14 Oct–Dec 0 - Not peered
2013–14 Jul–Sep <5 NP Not peered

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 90% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital.

Year Number of patients Patients treated within 10 minutes Peer group average
2017–18 294 90% Not peered
2016–17 294 98% Not peered
2015–16 305 92% Not peered
2014–15 350 91% Not peered
2013–14 233 89% Not peered
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2017–18 Apr–Jun 80 94% Not peered
2017–18 Jan–Mar 86 88% Not peered
2017–18 Oct–Dec 64 91% Not peered
2017–18 Jul–Sep 64 89% Not peered
2016–17 Apr–Jun 61 95% Not peered
2016–17 Jan–Mar 84 99% Not peered
2016–17 Oct–Dec 87 98% Not peered
2016–17 Jul–Sep 62 100% Not peered
2015–16 Apr–Jun 67 100% Not peered
2015–16 Jan–Mar 72 91% Not peered
2015–16 Oct–Dec 96 83% Not peered
2015–16 Jul–Sep 70 96% Not peered
2014–15 Apr–Jun 80 94% Not peered
2014–15 Jan–Mar 88 94% Not peered
2014–15 Oct–Dec 94 82% Not peered
2014–15 Jul–Sep 88 97% Not peered
2013–14 Apr–Jun 75 89% Not peered
2013–14 Jan–Mar 60 95% Not peered
2013–14 Oct–Dec 51 82% Not peered
2013–14 Jul–Sep 47 89% Not peered

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 94% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital.

Year Number of patients Patients treated within 30 minutes Peer group average
2017–18 1,169 94% Not peered
2016–17 1,083 98% Not peered
2015–16 1,240 92% Not peered
2014–15 1,250 91% Not peered
2013–14 1,017 89% Not peered
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2017–18 Apr–Jun 286 98% Not peered
2017–18 Jan–Mar 324 94% Not peered
2017–18 Oct–Dec 276 91% Not peered
2017–18 Jul–Sep 283 92% Not peered
2016–17 Apr–Jun 257 97% Not peered
2016–17 Jan–Mar 227 100% Not peered
2016–17 Oct–Dec 310 97% Not peered
2016–17 Jul–Sep 289 99% Not peered
2015–16 Apr–Jun 269 97% Not peered
2015–16 Jan–Mar 351 93% Not peered
2015–16 Oct–Dec 310 86% Not peered
2015–16 Jul–Sep 310 94% Not peered
2014–15 Apr–Jun 315 87% Not peered
2014–15 Jan–Mar 303 92% Not peered
2014–15 Oct–Dec 326 92% Not peered
2014–15 Jul–Sep 306 93% Not peered
2013–14 Apr–Jun 274 90% Not peered
2013–14 Jan–Mar 227 91% Not peered
2013–14 Oct–Dec 251 92% Not peered
2013–14 Jul–Sep 265 84% Not peered

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 82%* of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital.

Year Number of patients Patients treated within 60 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 2,082 82%* Not peered
2016–17 2,032 89% Not peered
2015–16 2,056 92% Not peered
2014–15 2,101 94% Not peered
2013–14 2,020 93%* Not peered

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 60 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 521 84%* Not peered
2017–18 Jan–Mar 482 80%* Not peered
2017–18 Oct–Dec 526 80%* Not peered
2017–18 Jul–Sep 553 82% Not peered
2016–17 Apr–Jun 461 85% Not peered
2016–17 Jan–Mar 509 87% Not peered
2016–17 Oct–Dec 533 90% Not peered
2016–17 Jul–Sep 529 92% Not peered
2015–16 Apr–Jun 520 93% Not peered
2015–16 Jan–Mar 513 91%* Not peered
2015–16 Oct–Dec 525 91% Not peered
2015–16 Jul–Sep 498 94% Not peered
2014–15 Apr–Jun 479 94%* Not peered
2014–15 Jan–Mar 512 94% Not peered
2014–15 Oct–Dec 563 97% Not peered
2014–15 Jul–Sep 547 92% Not peered
2013–14 Apr–Jun 498 94%* Not peered
2013–14 Jan–Mar 472 91% Not peered
2013–14 Oct–Dec 516 94%* Not peered
2013–14 Jul–Sep 534 92% Not peered

Non-urgent waiting time (treatment recommended within 120 minutes)

In all years reported data did not meet the minimum criteria to calculate this indicator.

Year Number of patients Patients treated within 120 minutes Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 1,145 NP† Not peered
2016–17 1,280 NP† Not peered
2015–16 1,240 NP† Not peered
2014–15 1,204 NP† Not peered
2013–14 1,527 NP† Not peered

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 120 minutes Peer group average
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 287 NP† Not peered
2017–18 Jan–Mar 303 NP† Not peered
2017–18 Oct–Dec 265 NP† Not peered
2017–18 Jul–Sep 290 NP† Not peered
2016–17 Apr–Jun 333 NP† Not peered
2016–17 Jan–Mar 340 NP† Not peered
2016–17 Oct–Dec 304 NP† Not peered
2016–17 Jul–Sep 303 NP† Not peered
2015–16 Apr–Jun 317 NP† Not peered
2015–16 Jan–Mar 330 NP† Not peered
2015–16 Oct–Dec 321 NP† Not peered
2015–16 Jul–Sep 272 NP† Not peered
2014–15 Apr–Jun 253 NP† Not peered
2014–15 Jan–Mar 364 NP† Not peered
2014–15 Oct–Dec 308 NP† Not peered
2014–15 Jul–Sep 279 NP† Not peered
2013–14 Apr–Jun 335 NP† Not peered
2013–14 Jan–Mar 393 NP† Not peered
2013–14 Oct–Dec 372 NP† Not peered
2013–14 Jul–Sep 427 NP† Not peered

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 87% of all patients departed this hospital's emergency department within four hours of arrival.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 5,514 87% Not peered
2016–17 5,508 85% Not peered
2015–16 5,569 86% Not peered
2014–15 5,657 86% Not peered
2013–14 5,453 87% Not peered
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,379 89% Not peered
2017–18 Jan–Mar 1,424 85% Not peered
2017–18 Oct–Dec 1,312 88% Not peered
2017–18 Jul–Sep 1,399 84% Not peered
2016–17 Apr–Jun 1,302 87% Not peered
2016–17 Jan–Mar 1,370 85% Not peered
2016–17 Oct–Dec 1,452 85% Not peered
2016–17 Jul–Sep 1,384 84% Not peered
2015–16 Apr–Jun 1,367 86% Not peered
2015–16 Jan–Mar 1,438 85% Not peered
2015–16 Oct–Dec 1,458 85% Not peered
2015–16 Jul–Sep 1,306 87% Not peered
2014–15 Apr–Jun 1,307 87% Not peered
2014–15 Jan–Mar 1,452 88% Not peered
2014–15 Oct–Dec 1,509 88% Not peered
2014–15 Jul–Sep 1,389 82% Not peered
2013–14 Apr–Jun 1,349 87% Not peered
2013–14 Jan–Mar 1,332 87% Not peered
2013–14 Oct–Dec 1,310 87% Not peered
2013–14 Jul–Sep 1,462 87% Not peered

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In all years reported data did not meet the criteria to calculate this indicator.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 5 NP Not peered
2016–17 8 NP Not peered
2015–16 6 NP Not peered
2014–15 <5 NP Not peered
2013–14 <5 NP Not peered

NP Reported data did not meet the criteria to calculate this indicator.

- There were no patients reported for this indicator in this time period.

NP Reported data did not meet the criteria to calculate this indicator.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
- There were no patients reported for this indicator in this time period.
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 Apr–Jun 0 - Not peered
2017–18 Jan–Mar <5 NP Not peered
2017–18 Oct–Dec <5 NP Not peered
2017–18 Jul–Sep <5 NP Not peered
2016–17 Apr–Jun <5 NP Not peered
2016–17 Jan–Mar <5 NP Not peered
2016–17 Oct–Dec 5 NP Not peered
2016–17 Jul–Sep <5 NP Not peered
2015–16 Apr–Jun <5 NP Not peered
2015–16 Jan–Mar 0 - Not peered
2015–16 Oct–Dec <5 NP Not peered
2015–16 Jul–Sep <5 NP Not peered
2014–15 Apr–Jun <5 NP Not peered
2014–15 Jan–Mar 0 - Not peered
2014–15 Oct–Dec 0 - Not peered
2014–15 Jul–Sep <5 NP Not peered
2013–14 Apr–Jun 0 - Not peered
2013–14 Jan–Mar <5 NP Not peered
2013–14 Oct–Dec 0 - Not peered
2013–14 Jul–Sep <5 NP Not peered

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 57% of emergency patients departed this hospital's emergency department within four hours of arrival.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 305 57% Not peered
2016–17 309 47% Not peered
2015–16 306 52% Not peered
2014–15 352 52% Not peered
2013–14 234 59% Not peered
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 80 66% Not peered
2017–18 Jan–Mar 86 52% Not peered
2017–18 Oct–Dec 68 57% Not peered
2017–18 Jul–Sep 71 53% Not peered
2016–17 Apr–Jun 65 43% Not peered
2016–17 Jan–Mar 85 46% Not peered
2016–17 Oct–Dec 91 49% Not peered
2016–17 Jul–Sep 68 50% Not peered
2015–16 Apr–Jun 67 58% Not peered
2015–16 Jan–Mar 73 48% Not peered
2015–16 Oct–Dec 96 46% Not peered
2015–16 Jul–Sep 70 57% Not peered
2014–15 Apr–Jun 81 59% Not peered
2014–15 Jan–Mar 88 49% Not peered
2014–15 Oct–Dec 94 55% Not peered
2014–15 Jul–Sep 89 47% Not peered
2013–14 Apr–Jun 75 61% Not peered
2013–14 Jan–Mar 60 55% Not peered
2013–14 Oct–Dec 51 63% Not peered
2013–14 Jul–Sep 48 54% Not peered

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 75% of urgent patients departed this hospital's emergency department within four hours of arrival.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 1,232 75% Not peered
2016–17 1,142 72% Not peered
2015–16 1,281 73% Not peered
2014–15 1,290 75% Not peered
2013–14 1,054 73% Not peered
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 293 81% Not peered
2017–18 Jan–Mar 335 74% Not peered
2017–18 Oct–Dec 294 75% Not peered
2017–18 Jul–Sep 310 71% Not peered
2016–17 Apr–Jun 276 76% Not peered
2016–17 Jan–Mar 244 70% Not peered
2016–17 Oct–Dec 324 73% Not peered
2016–17 Jul–Sep 298 70% Not peered
2015–16 Apr–Jun 278 72% Not peered
2015–16 Jan–Mar 362 72% Not peered
2015–16 Oct–Dec 325 71% Not peered
2015–16 Jul–Sep 316 75% Not peered
2014–15 Apr–Jun 321 77% Not peered
2014–15 Jan–Mar 313 79% Not peered
2014–15 Oct–Dec 340 78% Not peered
2014–15 Jul–Sep 316 67% Not peered
2013–14 Apr–Jun 286 71% Not peered
2013–14 Jan–Mar 242 73% Not peered
2013–14 Oct–Dec 254 75% Not peered
2013–14 Jul–Sep 272 75% Not peered

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 91% of semi-urgent patients departed this hospital's emergency department within four hours of arrival.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 2,340 91% Not peered
2016–17 2,227 90% Not peered
2015–16 2,223 91% Not peered
2014–15 2,275 91% Not peered
2013–14 2,170 90% Not peered
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 583 91% Not peered
2017–18 Jan–Mar 561 90% Not peered
2017–18 Oct–Dec 588 94% Not peered
2017–18 Jul–Sep 608 87% Not peered
2016–17 Apr–Jun 501 91% Not peered
2016–17 Jan–Mar 552 90% Not peered
2016–17 Oct–Dec 580 90% Not peered
2016–17 Jul–Sep 594 89% Not peered
2015–16 Apr–Jun 566 91% Not peered
2015–16 Jan–Mar 555 90% Not peered
2015–16 Oct–Dec 572 91% Not peered
2015–16 Jul–Sep 530 91% Not peered
2014–15 Apr–Jun 523 91% Not peered
2014–15 Jan–Mar 544 94% Not peered
2014–15 Oct–Dec 629 92% Not peered
2014–15 Jul–Sep 579 86% Not peered
2013–14 Apr–Jun 537 92% Not peered
2013–14 Jan–Mar 507 90% Not peered
2013–14 Oct–Dec 540 88% Not peered
2013–14 Jul–Sep 586 89% Not peered

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 96%* of non-urgent patients departed this hospital's emergency department within four hours of arrival.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 1,597 96%* Not peered
2016–17 1,812 94% Not peered
2015–16 1,729 96% Not peered
2014–15 1,721 95% Not peered
2013–14 1,975 95% Not peered

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 421 97% Not peered
2017–18 Jan–Mar 429 95%* Not peered
2017–18 Oct–Dec 350 97% Not peered
2017–18 Jul–Sep 397 96%* Not peered
2016–17 Apr–Jun 458 95% Not peered
2016–17 Jan–Mar 481 94% Not peered
2016–17 Oct–Dec 451 93% Not peered
2016–17 Jul–Sep 422 91%* Not peered
2015–16 Apr–Jun 447 93% Not peered
2015–16 Jan–Mar 443 96%* Not peered
2015–16 Oct–Dec 457 96%* Not peered
2015–16 Jul–Sep 382 97% Not peered
2014–15 Apr–Jun 379 96% Not peered
2014–15 Jan–Mar 501 96%* Not peered
2014–15 Oct–Dec 442 96%* Not peered
2014–15 Jul–Sep 399 94% Not peered
2013–14 Apr–Jun 446 95% Not peered
2013–14 Jan–Mar 519 96% Not peered
2013–14 Oct–Dec 463 95% Not peered
2013–14 Jul–Sep 547 95%* Not peered

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 52% of admitted patients departed this hospital's emergency department within four hours of arrival.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 557 52% Not peered
2016–17 560 62% Not peered
2015–16 271 62% Not peered
2014–15 808 42% Not peered
2013–14 824 48% Not peered
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 143 54% Not peered
2017–18 Jan–Mar 149 46% Not peered
2017–18 Oct–Dec 110 65% Not peered
2017–18 Jul–Sep 155 47% Not peered
2016–17 Apr–Jun 129 70% Not peered
2016–17 Jan–Mar 148 59% Not peered
2016–17 Oct–Dec 156 61% Not peered
2016–17 Jul–Sep 127 60% Not peered
2015–16 Apr–Jun 95 67% Not peered
2015–16 Jan–Mar 39 56% Not peered
2015–16 Oct–Dec 74 51% Not peered
2015–16 Jul–Sep 63 70% Not peered
2014–15 Apr–Jun 195 43% Not peered
2014–15 Jan–Mar 197 47% Not peered
2014–15 Oct–Dec 209 50% Not peered
2014–15 Jul–Sep 207 29% Not peered
2013–14 Apr–Jun 231 49% Not peered
2013–14 Jan–Mar 196 53% Not peered
2013–14 Oct–Dec 200 48% Not peered
2013–14 Jul–Sep 197 40% Not peered

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 91% of discharged patients departed this hospital's emergency department within four hours of arrival.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 4,949 91% Not peered
2016–17 4,922 88% Not peered
2015–16 5,263 87% Not peered
2014–15 4,821 94% Not peered
2013–14 4,594 94% Not peered
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,235 94% Not peered
2017–18 Jan–Mar 1,270 90% Not peered
2017–18 Oct–Dec 1,200 91% Not peered
2017–18 Jul–Sep 1,244 89% Not peered
2016–17 Apr–Jun 1,171 89% Not peered
2016–17 Jan–Mar 1,213 88% Not peered
2016–17 Oct–Dec 1,288 88% Not peered
2016–17 Jul–Sep 1,250 86% Not peered
2015–16 Apr–Jun 1,271 88% Not peered
2015–16 Jan–Mar 1,387 86% Not peered
2015–16 Oct–Dec 1,375 87% Not peered
2015–16 Jul–Sep 1,230 88% Not peered
2014–15 Apr–Jun 1,106 95% Not peered
2014–15 Jan–Mar 1,242 95% Not peered
2014–15 Oct–Dec 1,294 94% Not peered
2014–15 Jul–Sep 1,179 91% Not peered
2013–14 Apr–Jun 1,109 95% Not peered
2013–14 Jan–Mar 1,129 94% Not peered
2013–14 Oct–Dec 1,101 94% Not peered
2013–14 Jul–Sep 1,255 95% Not peered

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 1 hour 16 minutes. The length of time until most patients (90%) had departed was 4 hours 59 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 5,514 1hr16mins 4hrs59mins Not peered
2016–17 5,508 1hr15mins 5hrs11mins Not peered
2015–16 5,569 1hr12mins 5hrs3mins Not peered
2014–15 5,657 1hr12mins 4hrs51mins Not peered
2013–14 5,453 1hr10mins 4hrs40mins Not peered
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 1,379 1hr14mins 4hrs10mins Not peered
2017–18 Jan–Mar 1,424 1hr19mins 5hrs25mins Not peered
2017–18 Oct–Dec 1,312 1hr9mins 4hrs34mins Not peered
2017–18 Jul–Sep 1,399 1hr21mins 5hrs26mins Not peered
2016–17 Apr–Jun 1,302 1hr15mins 4hrs38mins Not peered
2016–17 Jan–Mar 1,370 1hr14mins 5hrs23mins Not peered
2016–17 Oct–Dec 1,452 1hr16mins 5hrs15mins Not peered
2016–17 Jul–Sep 1,384 1hr16mins 5hrs30mins Not peered
2015–16 Apr–Jun 1,367 1hr11mins 5hrs0mins Not peered
2015–16 Jan–Mar 1,438 1hr10mins 5hrs17mins Not peered
2015–16 Oct–Dec 1,458 1hr13mins 5hrs19mins Not peered
2015–16 Jul–Sep 1,306 1hr13mins 4hrs40mins Not peered
2014–15 Apr–Jun 1,307 1hr9mins 4hrs37mins Not peered
2014–15 Jan–Mar 1,452 1hr9mins 4hrs20mins Not peered
2014–15 Oct–Dec 1,509 1hr9mins 4hrs41mins Not peered
2014–15 Jul–Sep 1,389 1hr23mins 5hrs40mins Not peered
2013–14 Apr–Jun 1,349 1hr11mins 4hrs37mins Not peered
2013–14 Jan–Mar 1,332 1hr15mins 4hrs42mins Not peered
2013–14 Oct–Dec 1,310 1hr6mins 4hrs31mins Not peered
2013–14 Jul–Sep 1,462 1hr8mins 4hrs54mins Not peered

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 3 hours 53 minutes. The length of time until most patients (90%) had departed was 8 hours 51 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 557 3hrs53mins 8hrs51mins Not peered
2016–17 560 3hrs13mins 6hrs53mins Not peered
2015–16 271 3hrs7mins 7hrs35mins Not peered
2014–15 808 4hrs32mins 10hrs24mins Not peered
2013–14 824 4hrs9mins 11hrs50mins Not peered
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 143 3hrs45mins 8hrs25mins Not peered
2017–18 Jan–Mar 149 4hrs22mins 11hrs51mins Not peered
2017–18 Oct–Dec 110 3hrs1min 6hrs58mins Not peered
2017–18 Jul–Sep 155 4hrs6mins 8hrs19mins Not peered
2016–17 Apr–Jun 129 2hrs41mins 6hrs34mins Not peered
2016–17 Jan–Mar 148 3hrs24mins 7hrs31mins Not peered
2016–17 Oct–Dec 156 3hrs27mins 6hrs53mins Not peered
2016–17 Jul–Sep 127 3hrs18mins 6hrs30mins Not peered
2015–16 Apr–Jun 95 2hrs54mins 6hrs55mins Not peered
2015–16 Jan–Mar 39 3hrs27mins 7hrs43mins Not peered
2015–16 Oct–Dec 74 3hrs49mins 7hrs49mins Not peered
2015–16 Jul–Sep 63 2hrs59mins 7hrs9mins Not peered
2014–15 Apr–Jun 195 4hrs16mins 11hrs39mins Not peered
2014–15 Jan–Mar 197 4hrs10mins 9hrs32mins Not peered
2014–15 Oct–Dec 209 4hrs1min 9hrs51mins Not peered
2014–15 Jul–Sep 207 5hrs18mins 10hrs45mins Not peered
2013–14 Apr–Jun 231 4hrs3mins 9hrs58mins Not peered
2013–14 Jan–Mar 196 3hrs53mins 11hrs22mins Not peered
2013–14 Oct–Dec 200 4hrs8mins 12hrs11mins Not peered
2013–14 Jul–Sep 197 4hrs47mins 12hrs28mins Not peered

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 1 hour 9 minutes. The length of time until most patients (90%) had departed was 3 hours 50 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 4,949 1hr9mins 3hrs50mins Not peered
2016–17 4,922 1hr9mins 4hrs41mins Not peered
2015–16 5,263 1hr9mins 4hrs40mins Not peered
2014–15 4,821 1hr2mins 3hrs9mins Not peered
2013–14 4,594 0hrs59mins 3hrs1min Not peered
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 1,235 1hr8mins 3hrs9mins Not peered
2017–18 Jan–Mar 1,270 1hr10mins 3hrs57mins Not peered
2017–18 Oct–Dec 1,200 1hr5mins 3hrs50mins Not peered
2017–18 Jul–Sep 1,244 1hr14mins 4hrs26mins Not peered
2016–17 Apr–Jun 1,171 1hr9mins 4hrs15mins Not peered
2016–17 Jan–Mar 1,213 1hr8mins 4hrs41mins Not peered
2016–17 Oct–Dec 1,288 1hr9mins 4hrs48mins Not peered
2016–17 Jul–Sep 1,250 1hr12mins 5hrs4mins Not peered
2015–16 Apr–Jun 1,271 1hr7mins 4hrs35mins Not peered
2015–16 Jan–Mar 1,387 1hr8mins 5hrs3mins Not peered
2015–16 Oct–Dec 1,375 1hr10mins 4hrs39mins Not peered
2015–16 Jul–Sep 1,230 1hr11mins 4hrs30mins Not peered
2014–15 Apr–Jun 1,106 0hrs58mins 2hrs47mins Not peered
2014–15 Jan–Mar 1,242 1hr2mins 3hrs1min Not peered
2014–15 Oct–Dec 1,294 0hrs59mins 3hrs6mins Not peered
2014–15 Jul–Sep 1,179 1hr10mins 3hrs49mins Not peered
2013–14 Apr–Jun 1,109 1hr0mins 3hrs0mins Not peered
2013–14 Jan–Mar 1,129 1hr4mins 3hrs7mins Not peered
2013–14 Oct–Dec 1,101 0hrs56mins 3hrs1min Not peered
2013–14 Jul–Sep 1,255 0hrs58mins 2hrs55mins Not peered

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 5,514 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 5,514
2016–17 5,508
2015–16 5,569
2014–15 5,657
2013–14 5,453
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 1,379
2017–18 Jan–Mar 1,424
2017–18 Oct–Dec 1,312
2017–18 Jul–Sep 1,399
2016–17 Apr–Jun 1,302
2016–17 Jan–Mar 1,370
2016–17 Oct–Dec 1,452
2016–17 Jul–Sep 1,384
2015–16 Apr–Jun 1,367
2015–16 Jan–Mar 1,438
2015–16 Oct–Dec 1,458
2015–16 Jul–Sep 1,306
2014–15 Apr–Jun 1,307
2014–15 Jan–Mar 1,452
2014–15 Oct–Dec 1,509
2014–15 Jul–Sep 1,389
2013–14 Apr–Jun 1,349
2013–14 Jan–Mar 1,332
2013–14 Oct–Dec 1,310
2013–14 Jul–Sep 1,462

Resuscitation presentations (require treatment immediately)

In 2017–18, 5 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 5
2016–17 8
2015–16 6
2014–15 <5
2013–14 <5
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 0
2017–18 Jan–Mar <5
2017–18 Oct–Dec <5
2017–18 Jul–Sep <5
2016–17 Apr–Jun <5
2016–17 Jan–Mar <5
2016–17 Oct–Dec 5
2016–17 Jul–Sep <5
2015–16 Apr–Jun <5
2015–16 Jan–Mar 0
2015–16 Oct–Dec <5
2015–16 Jul–Sep <5
2014–15 Apr–Jun <5
2014–15 Jan–Mar 0
2014–15 Oct–Dec 0
2014–15 Jul–Sep <5
2013–14 Apr–Jun 0
2013–14 Jan–Mar <5
2013–14 Oct–Dec 0
2013–14 Jul–Sep <5

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 305 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 305
2016–17 309
2015–16 306
2014–15 352
2013–14 234
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 80
2017–18 Jan–Mar 86
2017–18 Oct–Dec 68
2017–18 Jul–Sep 71
2016–17 Apr–Jun 65
2016–17 Jan–Mar 85
2016–17 Oct–Dec 91
2016–17 Jul–Sep 68
2015–16 Apr–Jun 67
2015–16 Jan–Mar 73
2015–16 Oct–Dec 96
2015–16 Jul–Sep 70
2014–15 Apr–Jun 81
2014–15 Jan–Mar 88
2014–15 Oct–Dec 94
2014–15 Jul–Sep 89
2013–14 Apr–Jun 75
2013–14 Jan–Mar 60
2013–14 Oct–Dec 51
2013–14 Jul–Sep 48

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 1,232 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 1,232
2016–17 1,142
2015–16 1,281
2014–15 1,290
2013–14 1,054
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 293
2017–18 Jan–Mar 335
2017–18 Oct–Dec 294
2017–18 Jul–Sep 310
2016–17 Apr–Jun 276
2016–17 Jan–Mar 244
2016–17 Oct–Dec 324
2016–17 Jul–Sep 298
2015–16 Apr–Jun 278
2015–16 Jan–Mar 362
2015–16 Oct–Dec 325
2015–16 Jul–Sep 316
2014–15 Apr–Jun 321
2014–15 Jan–Mar 313
2014–15 Oct–Dec 340
2014–15 Jul–Sep 316
2013–14 Apr–Jun 286
2013–14 Jan–Mar 242
2013–14 Oct–Dec 254
2013–14 Jul–Sep 272

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 2,340 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 2,340
2016–17 2,227
2015–16 2,223
2014–15 2,275
2013–14 2,170
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 583
2017–18 Jan–Mar 561
2017–18 Oct–Dec 588
2017–18 Jul–Sep 608
2016–17 Apr–Jun 501
2016–17 Jan–Mar 552
2016–17 Oct–Dec 580
2016–17 Jul–Sep 594
2015–16 Apr–Jun 566
2015–16 Jan–Mar 555
2015–16 Oct–Dec 572
2015–16 Jul–Sep 530
2014–15 Apr–Jun 523
2014–15 Jan–Mar 544
2014–15 Oct–Dec 629
2014–15 Jul–Sep 579
2013–14 Apr–Jun 537
2013–14 Jan–Mar 507
2013–14 Oct–Dec 540
2013–14 Jul–Sep 586

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 1,597 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 1,597
2016–17 1,812
2015–16 1,729
2014–15 1,721
2013–14 1,975
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 421
2017–18 Jan–Mar 429
2017–18 Oct–Dec 350
2017–18 Jul–Sep 397
2016–17 Apr–Jun 458
2016–17 Jan–Mar 481
2016–17 Oct–Dec 451
2016–17 Jul–Sep 422
2015–16 Apr–Jun 447
2015–16 Jan–Mar 443
2015–16 Oct–Dec 457
2015–16 Jul–Sep 382
2014–15 Apr–Jun 379
2014–15 Jan–Mar 501
2014–15 Oct–Dec 442
2014–15 Jul–Sep 399
2013–14 Apr–Jun 446
2013–14 Jan–Mar 519
2013–14 Oct–Dec 463
2013–14 Jul–Sep 547