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200 to 500 beds
This is a public hospital

The Children's Hospital at Westmead

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2017–18, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2017–18 535 100% 100%
2016–17 471 100% 100%
2015–16 450 100% 100%
2014–15 339 100% 100%
2013–14 316 100% 100%
2012–13 279 100% 100%
2011–12 283 100% 100%
Year Quarter Number of patients Patients treated immediately Peer group average
2017–18 Apr–Jun 131 100% 100%
2017–18 Jan–Mar 123 100% 100%
2017–18 Oct–Dec 149 100% 100%
2017–18 Jul–Sep 132 100% 100%
2016–17 Apr–Jun 95 100% 100%
2016–17 Jan–Mar 120 100% 100%
2016–17 Oct–Dec 138 100% 100%
2016–17 Jul–Sep 118 100% 100%
2015–16 Apr–Jun 121 100% 100%
2015–16 Jan–Mar 119 100% 100%
2015–16 Oct–Dec 115 100% 100%
2015–16 Jul–Sep 95 100% 100%
2014–15 Apr–Jun 71 100% 100%
2014–15 Jan–Mar 79 100% 100%
2014–15 Oct–Dec 98 100% 100%
2014–15 Jul–Sep 91 100% 99%
2013–14 Apr–Jun 74 100% 100%
2013–14 Jan–Mar 61 100% 100%
2013–14 Oct–Dec 72 100% 100%
2013–14 Jul–Sep 109 100% 100%
2012–13 Apr–Jun 57 100% 100%
2012–13 Jan–Mar 72 100% 99%
2012–13 Oct–Dec 78 100% 100%
2012–13 Jul–Sep 72 100% 99%
2011–12 Apr–Jun 94 100% 100%
2011–12 Jan–Mar 69 100% 100%
2011–12 Oct–Dec 59 100% 100%
2011–12 Jul–Sep 61 100% 100%

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 68% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 87%.

Year Number of patients Patients treated within 10 minutes Peer group average
2017–18 2,277 68% 87%
2016–17 2,114 84% 89%
2015–16 1,870 92% 87%
2014–15 1,650 92% 86%
2013–14 1,739 88% 87%
2012–13 1,809 90% 87%
2011–12 1,590 99% 88%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2017–18 Apr–Jun 566 59% 84%
2017–18 Jan–Mar 599 67% 90%
2017–18 Oct–Dec 536 75% 89%
2017–18 Jul–Sep 576 72% 87%
2016–17 Apr–Jun 614 79% 88%
2016–17 Jan–Mar 523 85% 90%
2016–17 Oct–Dec 492 86% 89%
2016–17 Jul–Sep 485 89% 90%
2015–16 Apr–Jun 534 90% 85%
2015–16 Jan–Mar 428 95% 88%
2015–16 Oct–Dec 462 91% 88%
2015–16 Jul–Sep 446 94% 86%
2014–15 Apr–Jun 446 93% 87%
2014–15 Jan–Mar 416 92% 88%
2014–15 Oct–Dec 394 91% 86%
2014–15 Jul–Sep 394 91% 83%
2013–14 Apr–Jun 441 89% 86%
2013–14 Jan–Mar 386 87% 88%
2013–14 Oct–Dec 429 89% 87%
2013–14 Jul–Sep 483 86% 86%
2012–13 Apr–Jun 482 84% 86%
2012–13 Jan–Mar 464 90% 88%
2012–13 Oct–Dec 414 93% 86%
2012–13 Jul–Sep 449 96% 87%
2011–12 Apr–Jun 512 96% 87%
2011–12 Jan–Mar 411 100% 88%
2011–12 Oct–Dec 321 100% 89%
2011–12 Jul–Sep 346 100% 88%

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 66% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 61%.

Year Number of patients Patients treated within 30 minutes Peer group average
2017–18 15,686 66% 61%
2016–17 14,364 67% 63%
2015–16 13,586 66% 61%
2014–15 12,471 69% 65%
2013–14 12,676 64% 73%
2012–13 14,087 60% 71%
2011–12 11,158 62% 71%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2017–18 Apr–Jun 4,148 66% 66%
2017–18 Jan–Mar 3,820 66% 66%
2017–18 Oct–Dec 3,662 70% 62%
2017–18 Jul–Sep 4,056 63% 53%
2016–17 Apr–Jun 3,920 67% 60%
2016–17 Jan–Mar 3,493 67% 67%
2016–17 Oct–Dec 3,363 69% 66%
2016–17 Jul–Sep 3,588 64% 60%
2015–16 Apr–Jun 3,648 68% 61%
2015–16 Jan–Mar 3,373 70% 65%
2015–16 Oct–Dec 3,095 66% 64%
2015–16 Jul–Sep 3,470 61% 56%
2014–15 Apr–Jun 3,498 65% 63%
2014–15 Jan–Mar 3,048 69% 68%
2014–15 Oct–Dec 2,801 73% 67%
2014–15 Jul–Sep 3,124 71% 63%
2013–14 Apr–Jun 3,579 65% 70%
2013–14 Jan–Mar 2,914 71% 79%
2013–14 Oct–Dec 2,779 66% 75%
2013–14 Jul–Sep 3,404 56% 69%
2012–13 Apr–Jun 3,384 61% 72%
2012–13 Jan–Mar 3,363 67% 76%
2012–13 Oct–Dec 3,476 59% 73%
2012–13 Jul–Sep 3,864 55% 65%
2011–12 Apr–Jun 3,489 59% 70%
2011–12 Jan–Mar 2,545 64% 74%
2011–12 Oct–Dec 2,417 64% 72%
2011–12 Jul–Sep 2,707 62% 67%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 56% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 60%.

Year Number of patients Patients treated within 60 minutes Peer group average
2017–18 33,676 56% 60%
2016–17 33,386 58% 60%
2015–16 34,304 58% 58%
2014–15 36,173 65% 62%
2013–14 32,737 62% 67%
2012–13 27,553 60% 65%
2011–12 13,837 62% 65%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2017–18 Apr–Jun 7,772 53% 65%
2017–18 Jan–Mar 7,912 59% 66%
2017–18 Oct–Dec 8,815 60% 60%
2017–18 Jul–Sep 9,177 53% 53%
2016–17 Apr–Jun 8,132 54% 57%
2016–17 Jan–Mar 7,981 60% 64%
2016–17 Oct–Dec 8,656 61% 63%
2016–17 Jul–Sep 8,617 55% 57%
2015–16 Apr–Jun 8,475 61% 59%
2015–16 Jan–Mar 8,339 59% 61%
2015–16 Oct–Dec 8,618 58% 62%
2015–16 Jul–Sep 8,872 54% 51%
2014–15 Apr–Jun 8,553 59% 60%
2014–15 Jan–Mar 8,600 65% 68%
2014–15 Oct–Dec 9,724 68% 65%
2014–15 Jul–Sep 9,296 66% 58%
2013–14 Apr–Jun 8,579 60% 64%
2013–14 Jan–Mar 8,564 66% 73%
2013–14 Oct–Dec 7,839 65% 70%
2013–14 Jul–Sep 7,755 56% 61%
2012–13 Apr–Jun 7,330 61% 66%
2012–13 Jan–Mar 6,841 64% 72%
2012–13 Oct–Dec 6,700 59% 65%
2012–13 Jul–Sep 6,682 57% 58%
2011–12 Apr–Jun 5,200 58% 64%
2011–12 Jan–Mar 2,950 64% 70%
2011–12 Oct–Dec 2,742 66% 68%
2011–12 Jul–Sep 2,945 63% 59%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2017–18, 84% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 86%.

Year Number of patients Patients treated within 120 minutes Peer group average
2017–18 210 84% 86%
2016–17 311 74% 82%
2015–16 328 79% 81%
2014–15 403 84% 87%
2013–14 524 74% 85%
2012–13 442 73% 83%
2011–12 18,009 78% 81%
Year Quarter Number of patients Patients treated within 120 minutes Peer group average
2017–18 Apr–Jun 38 79% 90%
2017–18 Jan–Mar 69 86% 91%
2017–18 Oct–Dec 57 88% 84%
2017–18 Jul–Sep 46 83% 79%
2016–17 Apr–Jun 58 71% 79%
2016–17 Jan–Mar 100 77% 86%
2016–17 Oct–Dec 90 79% 83%
2016–17 Jul–Sep 63 65% 80%
2015–16 Apr–Jun 69 81% 77%
2015–16 Jan–Mar 102 79% 82%
2015–16 Oct–Dec 72 78% 85%
2015–16 Jul–Sep 85 79% 79%
2014–15 Apr–Jun 95 77% 84%
2014–15 Jan–Mar 100 91% 91%
2014–15 Oct–Dec 121 85% 89%
2014–15 Jul–Sep 87 82% 87%
2013–14 Apr–Jun 66 75% 85%
2013–14 Jan–Mar 139 73% 91%
2013–14 Oct–Dec 205 77% 86%
2013–14 Jul–Sep 114 67% 78%
2012–13 Apr–Jun 132 71% 82%
2012–13 Jan–Mar 147 82% 87%
2012–13 Oct–Dec 88 67% 82%
2012–13 Jul–Sep 75 65% 79%
2011–12 Apr–Jun 2,575 76% 79%
2011–12 Jan–Mar 4,987 80% 83%
2011–12 Oct–Dec 5,280 81% 83%
2011–12 Jul–Sep 5,167 75% 78%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 65% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 76%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 59,201 65% 76%
2016–17 57,591 68% 77%
2015–16 57,746 69% 78%
2014–15 55,935 73% 81%
2013–14 53,935 62% 80%
2012–13 51,518 59% 76%
2011–12 51,604 59% 77%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 14,300 61% 75%
2017–18 Jan–Mar 13,963 67% 78%
2017–18 Oct–Dec 14,575 71% 78%
2017–18 Jul–Sep 16,363 62% 73%
2016–17 Apr–Jun 14,683 64% 74%
2016–17 Jan–Mar 13,936 68% 79%
2016–17 Oct–Dec 14,220 72% 79%
2016–17 Jul–Sep 14,752 66% 77%
2015–16 Apr–Jun 14,388 72% 77%
2015–16 Jan–Mar 13,928 71% 79%
2015–16 Oct–Dec 14,141 69% 78%
2015–16 Jul–Sep 15,289 64% 76%
2014–15 Apr–Jun 14,444 70% 80%
2014–15 Jan–Mar 13,560 75% 82%
2014–15 Oct–Dec 13,967 78% 83%
2014–15 Jul–Sep 13,964 68% 80%
2013–14 Apr–Jun 14,059 62% 79%
2013–14 Jan–Mar 13,026 68% 83%
2013–14 Oct–Dec 12,816 64% 81%
2013–14 Jul–Sep 14,034 56% 77%
2012–13 Apr–Jun 13,156 59% 76%
2012–13 Jan–Mar 12,341 65% 79%
2012–13 Oct–Dec 12,588 58% 76%
2012–13 Jul–Sep 13,433 53% 74%
2011–12 Apr–Jun 13,886 57% 76%
2011–12 Jan–Mar 12,395 62% 79%
2011–12 Oct–Dec 12,174 62% 78%
2011–12 Jul–Sep 13,149 56% 75%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2017–18, 49% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 62%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 536 49% 62%
2016–17 472 49% 62%
2015–16 451 48% 59%
2014–15 339 54% 61%
2013–14 316 49% 62%
2012–13 281 44% 57%
2011–12 284 43% 58%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 131 45% 59%
2017–18 Jan–Mar 123 44% 64%
2017–18 Oct–Dec 149 46% 60%
2017–18 Jul–Sep 133 60% 64%
2016–17 Apr–Jun 95 42% 60%
2016–17 Jan–Mar 120 45% 65%
2016–17 Oct–Dec 139 55% 61%
2016–17 Jul–Sep 118 51% 62%
2015–16 Apr–Jun 122 48% 59%
2015–16 Jan–Mar 119 53% 62%
2015–16 Oct–Dec 115 45% 57%
2015–16 Jul–Sep 95 46% 58%
2014–15 Apr–Jun 71 55% 62%
2014–15 Jan–Mar 79 62% 64%
2014–15 Oct–Dec 98 54% 58%
2014–15 Jul–Sep 91 46% 60%
2013–14 Apr–Jun 74 47% 61%
2013–14 Jan–Mar 61 48% 65%
2013–14 Oct–Dec 72 61% 65%
2013–14 Jul–Sep 109 43% 58%
2012–13 Apr–Jun 57 39% 60%
2012–13 Jan–Mar 74 43% 56%
2012–13 Oct–Dec 78 46% 58%
2012–13 Jul–Sep 72 46% 53%
2011–12 Apr–Jun 94 35% 55%
2011–12 Jan–Mar 69 57% 63%
2011–12 Oct–Dec 60 37% 59%
2011–12 Jul–Sep 61 48% 56%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 43% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 66%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 2,280 43% 66%
2016–17 2,114 41% 68%
2015–16 1,873 45% 66%
2014–15 1,650 47% 67%
2013–14 1,768 39% 68%
2012–13 1,815 34% 63%
2011–12 1,591 30% 59%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 569 41% 65%
2017–18 Jan–Mar 599 46% 68%
2017–18 Oct–Dec 536 47% 67%
2017–18 Jul–Sep 576 39% 65%
2016–17 Apr–Jun 614 39% 65%
2016–17 Jan–Mar 523 41% 70%
2016–17 Oct–Dec 492 48% 69%
2016–17 Jul–Sep 485 38% 67%
2015–16 Apr–Jun 535 46% 68%
2015–16 Jan–Mar 429 45% 67%
2015–16 Oct–Dec 463 47% 65%
2015–16 Jul–Sep 446 41% 63%
2014–15 Apr–Jun 446 43% 65%
2014–15 Jan–Mar 416 50% 67%
2014–15 Oct–Dec 394 56% 68%
2014–15 Jul–Sep 394 42% 68%
2013–14 Apr–Jun 454 39% 67%
2013–14 Jan–Mar 393 43% 70%
2013–14 Oct–Dec 434 38% 69%
2013–14 Jul–Sep 487 36% 66%
2012–13 Apr–Jun 485 31% 62%
2012–13 Jan–Mar 467 38% 63%
2012–13 Oct–Dec 414 39% 64%
2012–13 Jul–Sep 449 27% 61%
2011–12 Apr–Jun 512 31% 60%
2011–12 Jan–Mar 411 28% 60%
2011–12 Oct–Dec 321 32% 57%
2011–12 Jul–Sep 347 29% 57%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 56% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 70%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 15,796 56% 70%
2016–17 14,452 58% 71%
2015–16 13,689 60% 72%
2014–15 12,564 62% 74%
2013–14 12,792 49% 72%
2012–13 14,280 46% 67%
2011–12 11,241 40% 66%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 4,183 52% 68%
2017–18 Jan–Mar 3,842 59% 72%
2017–18 Oct–Dec 3,688 60% 72%
2017–18 Jul–Sep 4,083 55% 67%
2016–17 Apr–Jun 3,945 53% 68%
2016–17 Jan–Mar 3,513 56% 73%
2016–17 Oct–Dec 3,383 64% 73%
2016–17 Jul–Sep 3,611 58% 71%
2015–16 Apr–Jun 3,676 62% 71%
2015–16 Jan–Mar 3,396 61% 73%
2015–16 Oct–Dec 3,123 61% 72%
2015–16 Jul–Sep 3,494 57% 70%
2014–15 Apr–Jun 3,526 61% 74%
2014–15 Jan–Mar 3,068 65% 75%
2014–15 Oct–Dec 2,817 65% 74%
2014–15 Jul–Sep 3,153 57% 73%
2013–14 Apr–Jun 3,610 50% 72%
2013–14 Jan–Mar 2,946 56% 76%
2013–14 Oct–Dec 2,801 47% 72%
2013–14 Jul–Sep 3,435 44% 70%
2012–13 Apr–Jun 3,423 45% 67%
2012–13 Jan–Mar 3,410 53% 68%
2012–13 Oct–Dec 3,528 46% 66%
2012–13 Jul–Sep 3,919 42% 65%
2011–12 Apr–Jun 3,513 41% 66%
2011–12 Jan–Mar 2,561 42% 68%
2011–12 Oct–Dec 2,427 41% 67%
2011–12 Jul–Sep 2,740 35% 65%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 70% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 79%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 40,324 70% 79%
2016–17 40,173 73% 81%
2015–16 41,289 73% 81%
2014–15 40,895 77% 85%
2013–14 38,383 68% 83%
2012–13 34,516 65% 81%
2011–12 16,003 57% 83%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 9,367 66% 79%
2017–18 Jan–Mar 9,318 73% 82%
2017–18 Oct–Dec 10,128 76% 81%
2017–18 Jul–Sep 11,511 66% 76%
2016–17 Apr–Jun 9,957 69% 78%
2016–17 Jan–Mar 9,661 74% 83%
2016–17 Oct–Dec 10,099 76% 83%
2016–17 Jul–Sep 10,456 71% 80%
2015–16 Apr–Jun 9,971 77% 81%
2015–16 Jan–Mar 9,858 76% 83%
2015–16 Oct–Dec 10,333 73% 82%
2015–16 Jul–Sep 11,127 67% 79%
2014–15 Apr–Jun 10,291 74% 84%
2014–15 Jan–Mar 9,878 79% 86%
2014–15 Oct–Dec 10,512 82% 87%
2014–15 Jul–Sep 10,214 72% 84%
2013–14 Apr–Jun 9,820 68% 83%
2013–14 Jan–Mar 9,458 73% 86%
2013–14 Oct–Dec 9,248 69% 84%
2013–14 Jul–Sep 9,857 61% 81%
2012–13 Apr–Jun 8,995 66% 81%
2012–13 Jan–Mar 8,187 71% 84%
2012–13 Oct–Dec 8,451 64% 80%
2012–13 Jul–Sep 8,883 58% 79%
2011–12 Apr–Jun 6,466 59% 82%
2011–12 Jan–Mar 3,256 60% 85%
2011–12 Oct–Dec 2,966 55% 84%
2011–12 Jul–Sep 3,315 51% 81%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 88% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 90%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 264 88% 90%
2016–17 380 86% 89%
2015–16 444 89% 89%
2014–15 487 89% 93%
2013–14 676 85% 90%
2012–13 626 83% 88%
2011–12 22,485 72% 79%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 49 78% 91%
2017–18 Jan–Mar 81 93% 93%
2017–18 Oct–Dec 74 86% 90%
2017–18 Jul–Sep 60 90% 88%
2016–17 Apr–Jun 72 86% 87%
2016–17 Jan–Mar 119 89% 92%
2016–17 Oct–Dec 107 87% 90%
2016–17 Jul–Sep 82 78% 88%
2015–16 Apr–Jun 84 93% 86%
2015–16 Jan–Mar 126 90% 90%
2015–16 Oct–Dec 107 93% 91%
2015–16 Jul–Sep 127 81% 88%
2014–15 Apr–Jun 110 84% 92%
2014–15 Jan–Mar 119 93% 93%
2014–15 Oct–Dec 146 91% 94%
2014–15 Jul–Sep 112 88% 93%
2013–14 Apr–Jun 101 85% 90%
2013–14 Jan–Mar 168 85% 93%
2013–14 Oct–Dec 261 86% 91%
2013–14 Jul–Sep 146 84% 86%
2012–13 Apr–Jun 196 85% 87%
2012–13 Jan–Mar 203 88% 91%
2012–13 Oct–Dec 117 81% 88%
2012–13 Jul–Sep 110 69% 86%
2011–12 Apr–Jun 3,301 73% 82%
2011–12 Jan–Mar 6,098 74% 81%
2011–12 Oct–Dec 6,400 74% 80%
2011–12 Jul–Sep 6,686 68% 75%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 40% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 53%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 14,330 40% 53%
2016–17 13,784 42% 55%
2015–16 13,416 47% 54%
2014–15 14,674 48% 57%
2013–14 13,977 35% 56%
2012–13 13,138 30% 47%
2011–12 12,446 25% 43%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 3,709 35% 53%
2017–18 Jan–Mar 3,538 44% 58%
2017–18 Oct–Dec 3,407 44% 55%
2017–18 Jul–Sep 3,676 36% 48%
2016–17 Apr–Jun 3,631 38% 52%
2016–17 Jan–Mar 3,337 41% 58%
2016–17 Oct–Dec 3,418 48% 57%
2016–17 Jul–Sep 3,398 41% 53%
2015–16 Apr–Jun 3,498 49% 55%
2015–16 Jan–Mar 3,327 48% 56%
2015–16 Oct–Dec 3,251 48% 55%
2015–16 Jul–Sep 3,340 41% 50%
2014–15 Apr–Jun 3,820 45% 55%
2014–15 Jan–Mar 3,554 52% 58%
2014–15 Oct–Dec 3,696 55% 59%
2014–15 Jul–Sep 3,604 40% 55%
2013–14 Apr–Jun 3,835 36% 55%
2013–14 Jan–Mar 3,304 42% 61%
2013–14 Oct–Dec 3,349 35% 56%
2013–14 Jul–Sep 3,489 28% 52%
2012–13 Apr–Jun 3,486 31% 48%
2012–13 Jan–Mar 3,205 41% 52%
2012–13 Oct–Dec 3,128 28% 48%
2012–13 Jul–Sep 3,319 21% 42%
2011–12 Apr–Jun 3,471 24% 42%
2011–12 Jan–Mar 2,965 27% 46%
2011–12 Oct–Dec 2,892 27% 45%
2011–12 Jul–Sep 3,118 20% 39%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 73% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 83%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 44,870 73% 83%
2016–17 43,807 75% 84%
2015–16 44,330 76% 85%
2014–15 41,261 82% 89%
2013–14 39,958 72% 87%
2012–13 38,303 68% 84%
2011–12 39,073 70% 86%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 10,590 70% 83%
2017–18 Jan–Mar 10,425 75% 85%
2017–18 Oct–Dec 11,168 79% 85%
2017–18 Jul–Sep 12,687 70% 80%
2016–17 Apr–Jun 11,052 72% 82%
2016–17 Jan–Mar 10,599 76% 86%
2016–17 Oct–Dec 10,802 80% 86%
2016–17 Jul–Sep 11,354 74% 84%
2015–16 Apr–Jun 10,890 79% 84%
2015–16 Jan–Mar 10,601 78% 86%
2015–16 Oct–Dec 10,890 75% 86%
2015–16 Jul–Sep 11,949 70% 83%
2014–15 Apr–Jun 10,624 79% 88%
2014–15 Jan–Mar 10,006 84% 90%
2014–15 Oct–Dec 10,271 86% 90%
2014–15 Jul–Sep 10,360 78% 88%
2013–14 Apr–Jun 10,224 72% 86%
2013–14 Jan–Mar 9,722 77% 89%
2013–14 Oct–Dec 9,467 74% 88%
2013–14 Jul–Sep 10,545 66% 84%
2012–13 Apr–Jun 9,654 69% 84%
2012–13 Jan–Mar 9,120 74% 86%
2012–13 Oct–Dec 9,434 68% 84%
2012–13 Jul–Sep 10,095 63% 82%
2011–12 Apr–Jun 10,392 68% 85%
2011–12 Jan–Mar 9,413 73% 87%
2011–12 Oct–Dec 9,264 73% 87%
2011–12 Jul–Sep 10,004 67% 84%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 3 hours 4 minutes. The length of time until most patients (90%) had departed was 7 hours 23 minutes, compared to its national peer group performance of 5 hours 52 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 59,201 3hrs4mins 7hrs23mins 5hrs52mins
2016–17 57,591 3hrs0mins 7hrs23mins 5hrs47mins
2015–16 57,746 3hrs0mins 7hrs5mins 5hrs43mins
2014–15 55,935 2hrs52mins 6hrs37mins 5hrs17mins
2013–14 53,935 3hrs15mins 7hrs41mins 5hrs28mins
2012–13 51,518 3hrs27mins 8hrs15mins 5hrs59mins
2011–12 51,604 3hrs24mins 8hrs5mins 5hrs56mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 14,300 3hrs22mins 8hrs12mins 5hrs58mins
2017–18 Jan–Mar 13,963 2hrs58mins 7hrs2mins 5hrs30mins
2017–18 Oct–Dec 14,575 2hrs46mins 6hrs32mins 5hrs38mins
2017–18 Jul–Sep 16,363 3hrs15mins 7hrs53mins 6hrs14mins
2016–17 Apr–Jun 14,683 3hrs9mins 7hrs58mins 6hrs11mins
2016–17 Jan–Mar 13,936 2hrs57mins 7hrs35mins 5hrs35mins
2016–17 Oct–Dec 14,220 2hrs49mins 6hrs33mins 5hrs30mins
2016–17 Jul–Sep 14,752 3hrs7mins 7hrs29mins 5hrs48mins
2015–16 Apr–Jun 14,388 2hrs50mins 6hrs44mins 5hrs45mins
2015–16 Jan–Mar 13,928 2hrs54mins 6hrs46mins 5hrs30mins
2015–16 Oct–Dec 14,141 3hrs1min 6hrs56mins 5hrs38mins
2015–16 Jul–Sep 15,289 3hrs15mins 7hrs48mins 5hrs56mins
2014–15 Apr–Jun 14,444 3hrs1min 6hrs56mins 5hrs27mins
2014–15 Jan–Mar 13,560 2hrs45mins 6hrs8mins 5hrs10mins
2014–15 Oct–Dec 13,967 2hrs42mins 6hrs1min 5hrs7mins
2014–15 Jul–Sep 13,964 3hrs2mins 7hrs12mins 5hrs23mins
2013–14 Apr–Jun 14,059 3hrs17mins 7hrs41mins 5hrs33mins
2013–14 Jan–Mar 13,026 2hrs58mins 6hrs44mins 5hrs2mins
2013–14 Oct–Dec 12,816 3hrs10mins 7hrs38mins 5hrs22mins
2013–14 Jul–Sep 14,034 3hrs37mins 8hrs36mins 5hrs51mins
2012–13 Apr–Jun 13,156 3hrs26mins 8hrs6mins 5hrs57mins
2012–13 Jan–Mar 12,341 3hrs8mins 7hrs9mins 5hrs36mins
2012–13 Oct–Dec 12,588 3hrs27mins 8hrs16mins 6hrs2mins
2012–13 Jul–Sep 13,433 3hrs49mins 9hrs21mins 6hrs21mins
2011–12 Apr–Jun 13,886 3hrs33mins 8hrs22mins 5hrs59mins
2011–12 Jan–Mar 12,395 3hrs13mins 7hrs25mins 5hrs38mins
2011–12 Oct–Dec 12,174 3hrs15mins 7hrs34mins 5hrs46mins
2011–12 Jul–Sep 13,149 3hrs34mins 8hrs55mins 6hrs20mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 4 hours 47 minutes. The length of time until most patients (90%) had departed was 12 hours 0 minutes, compared to its national peer group performance of 8 hours 31 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 14,330 4hrs47mins 12hrs0mins 8hrs31mins
2016–17 13,784 4hrs44mins 13hrs5mins 8hrs52mins
2015–16 13,416 4hrs23mins 12hrs1min 9hrs2mins
2014–15 14,674 4hrs16mins 11hrs52mins 8hrs30mins
2013–14 13,977 5hrs14mins 12hrs26mins 8hrs40mins
2012–13 13,138 5hrs38mins 13hrs12mins 10hrs20mins
2011–12 12,446 5hrs55mins 13hrs28mins 10hrs40mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 3,709 5hrs9mins 13hrs8mins 8hrs37mins
2017–18 Jan–Mar 3,538 4hrs23mins 11hrs5mins 7hrs37mins
2017–18 Oct–Dec 3,407 4hrs27mins 10hrs23mins 8hrs24mins
2017–18 Jul–Sep 3,676 5hrs8mins 13hrs10mins 9hrs24mins
2016–17 Apr–Jun 3,631 4hrs58mins 13hrs33mins 9hrs16mins
2016–17 Jan–Mar 3,337 4hrs54mins 13hrs41mins 8hrs22mins
2016–17 Oct–Dec 3,418 4hrs13mins 10hrs37mins 8hrs28mins
2016–17 Jul–Sep 3,398 4hrs53mins 14hrs21mins 9hrs13mins
2015–16 Apr–Jun 3,498 4hrs9mins 10hrs56mins 8hrs58mins
2015–16 Jan–Mar 3,327 4hrs11mins 10hrs34mins 8hrs13mins
2015–16 Oct–Dec 3,251 4hrs12mins 11hrs28mins 8hrs51mins
2015–16 Jul–Sep 3,340 4hrs57mins 15hrs20mins 10hrs11mins
2014–15 Apr–Jun 3,820 4hrs37mins 13hrs25mins 8hrs59mins
2014–15 Jan–Mar 3,554 3hrs58mins 9hrs54mins 7hrs51mins
2014–15 Oct–Dec 3,696 3hrs54mins 11hrs2mins 8hrs10mins
2014–15 Jul–Sep 3,604 4hrs56mins 13hrs2mins 8hrs58mins
2013–14 Apr–Jun 3,835 5hrs11mins 12hrs11mins 8hrs49mins
2013–14 Jan–Mar 3,304 4hrs34mins 9hrs54mins 7hrs29mins
2013–14 Oct–Dec 3,349 5hrs11mins 12hrs13mins 8hrs37mins
2013–14 Jul–Sep 3,489 6hrs12mins 15hrs10mins 9hrs43mins
2012–13 Apr–Jun 3,486 5hrs40mins 13hrs1min 10hrs2mins
2012–13 Jan–Mar 3,205 4hrs41mins 10hrs8mins 8hrs46mins
2012–13 Oct–Dec 3,128 5hrs40mins 13hrs25mins 10hrs30mins
2012–13 Jul–Sep 3,319 6hrs32mins 15hrs39mins 12hrs5mins
2011–12 Apr–Jun 3,471 5hrs52mins 13hrs13mins 10hrs33mins
2011–12 Jan–Mar 2,965 5hrs36mins 11hrs27mins 9hrs31mins
2011–12 Oct–Dec 2,892 5hrs36mins 12hrs3mins 10hrs1min
2011–12 Jul–Sep 3,118 6hrs46mins 16hrs30mins 12hrs33mins

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 2 hours 39 minutes. The length of time until most patients (90%) had departed was 6 hours 1 minute, compared to its national peer group performance of 4 hours 52 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 44,870 2hrs39mins 6hrs1min 4hrs52mins
2016–17 43,807 2hrs35mins 5hrs52mins 4hrs45mins
2015–16 44,330 2hrs38mins 5hrs46mins 4hrs41mins
2014–15 41,261 2hrs28mins 5hrs3mins 4hrs11mins
2013–14 39,958 2hrs44mins 5hrs57mins 4hrs26mins
2012–13 38,303 2hrs53mins 6hrs25mins 4hrs46mins
2011–12 39,073 2hrs50mins 6hrs9mins 4hrs32mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 10,590 2hrs53mins 6hrs24mins 4hrs54mins
2017–18 Jan–Mar 10,425 2hrs32mins 5hrs44mins 4hrs39mins
2017–18 Oct–Dec 11,168 2hrs22mins 5hrs15mins 4hrs38mins
2017–18 Jul–Sep 12,687 2hrs50mins 6hrs27mins 5hrs12mins
2016–17 Apr–Jun 11,052 2hrs41mins 6hrs17mins 5hrs7mins
2016–17 Jan–Mar 10,599 2hrs31mins 5hrs56mins 4hrs33mins
2016–17 Oct–Dec 10,802 2hrs26mins 5hrs16mins 4hrs31mins
2016–17 Jul–Sep 11,354 2hrs44mins 5hrs55mins 4hrs47mins
2015–16 Apr–Jun 10,890 2hrs29mins 5hrs20mins 4hrs43mins
2015–16 Jan–Mar 10,601 2hrs31mins 5hrs35mins 4hrs32mins
2015–16 Oct–Dec 10,890 2hrs42mins 5hrs43mins 4hrs36mins
2015–16 Jul–Sep 11,949 2hrs54mins 6hrs17mins 4hrs51mins
2014–15 Apr–Jun 10,624 2hrs36mins 5hrs17mins 4hrs17mins
2014–15 Jan–Mar 10,006 2hrs22mins 4hrs46mins 4hrs4mins
2014–15 Oct–Dec 10,271 2hrs18mins 4hrs37mins 4hrs1min
2014–15 Jul–Sep 10,360 2hrs36mins 5hrs24mins 4hrs19mins
2013–14 Apr–Jun 10,224 2hrs45mins 5hrs54mins 4hrs28mins
2013–14 Jan–Mar 9,722 2hrs31mins 5hrs23mins 4hrs5mins
2013–14 Oct–Dec 9,467 2hrs38mins 5hrs55mins 4hrs18mins
2013–14 Jul–Sep 10,545 3hrs2mins 6hrs29mins 4hrs44mins
2012–13 Apr–Jun 9,654 2hrs52mins 6hrs7mins 4hrs42mins
2012–13 Jan–Mar 9,120 2hrs39mins 5hrs51mins 4hrs28mins
2012–13 Oct–Dec 9,434 2hrs55mins 6hrs28mins 4hrs49mins
2012–13 Jul–Sep 10,095 3hrs11mins 7hrs7mins 5hrs0mins
2011–12 Apr–Jun 10,392 2hrs58mins 6hrs23mins 4hrs38mins
2011–12 Jan–Mar 9,413 2hrs42mins 5hrs44mins 4hrs20mins
2011–12 Oct–Dec 9,264 2hrs42mins 5hrs52mins 4hrs24mins
2011–12 Jul–Sep 10,004 2hrs56mins 6hrs31mins 4hrs45mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 59,201 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 59,201
2016–17 57,591
2015–16 57,746
2014–15 55,935
2013–14 53,935
2012–13 51,518
2011–12 51,604
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 14,300
2017–18 Jan–Mar 13,963
2017–18 Oct–Dec 14,575
2017–18 Jul–Sep 16,363
2016–17 Apr–Jun 14,683
2016–17 Jan–Mar 13,936
2016–17 Oct–Dec 14,220
2016–17 Jul–Sep 14,752
2015–16 Apr–Jun 14,388
2015–16 Jan–Mar 13,928
2015–16 Oct–Dec 14,141
2015–16 Jul–Sep 15,289
2014–15 Apr–Jun 14,444
2014–15 Jan–Mar 13,560
2014–15 Oct–Dec 13,967
2014–15 Jul–Sep 13,964
2013–14 Apr–Jun 14,059
2013–14 Jan–Mar 13,026
2013–14 Oct–Dec 12,816
2013–14 Jul–Sep 14,034
2012–13 Apr–Jun 13,156
2012–13 Jan–Mar 12,341
2012–13 Oct–Dec 12,588
2012–13 Jul–Sep 13,433
2011–12 Apr–Jun 13,886
2011–12 Jan–Mar 12,395
2011–12 Oct–Dec 12,174
2011–12 Jul–Sep 13,149

Resuscitation presentations (require treatment immediately)

In 2017–18, 536 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 536
2016–17 472
2015–16 451
2014–15 339
2013–14 316
2012–13 281
2011–12 284
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 131
2017–18 Jan–Mar 123
2017–18 Oct–Dec 149
2017–18 Jul–Sep 133
2016–17 Apr–Jun 95
2016–17 Jan–Mar 120
2016–17 Oct–Dec 139
2016–17 Jul–Sep 118
2015–16 Apr–Jun 122
2015–16 Jan–Mar 119
2015–16 Oct–Dec 115
2015–16 Jul–Sep 95
2014–15 Apr–Jun 71
2014–15 Jan–Mar 79
2014–15 Oct–Dec 98
2014–15 Jul–Sep 91
2013–14 Apr–Jun 74
2013–14 Jan–Mar 61
2013–14 Oct–Dec 72
2013–14 Jul–Sep 109
2012–13 Apr–Jun 57
2012–13 Jan–Mar 74
2012–13 Oct–Dec 78
2012–13 Jul–Sep 72
2011–12 Apr–Jun 94
2011–12 Jan–Mar 69
2011–12 Oct–Dec 60
2011–12 Jul–Sep 61

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 2,280 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 2,280
2016–17 2,114
2015–16 1,873
2014–15 1,650
2013–14 1,768
2012–13 1,815
2011–12 1,591
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 569
2017–18 Jan–Mar 599
2017–18 Oct–Dec 536
2017–18 Jul–Sep 576
2016–17 Apr–Jun 614
2016–17 Jan–Mar 523
2016–17 Oct–Dec 492
2016–17 Jul–Sep 485
2015–16 Apr–Jun 535
2015–16 Jan–Mar 429
2015–16 Oct–Dec 463
2015–16 Jul–Sep 446
2014–15 Apr–Jun 446
2014–15 Jan–Mar 416
2014–15 Oct–Dec 394
2014–15 Jul–Sep 394
2013–14 Apr–Jun 454
2013–14 Jan–Mar 393
2013–14 Oct–Dec 434
2013–14 Jul–Sep 487
2012–13 Apr–Jun 485
2012–13 Jan–Mar 467
2012–13 Oct–Dec 414
2012–13 Jul–Sep 449
2011–12 Apr–Jun 512
2011–12 Jan–Mar 411
2011–12 Oct–Dec 321
2011–12 Jul–Sep 347

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 15,796 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 15,796
2016–17 14,452
2015–16 13,689
2014–15 12,564
2013–14 12,792
2012–13 14,280
2011–12 11,241
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 4,183
2017–18 Jan–Mar 3,842
2017–18 Oct–Dec 3,688
2017–18 Jul–Sep 4,083
2016–17 Apr–Jun 3,945
2016–17 Jan–Mar 3,513
2016–17 Oct–Dec 3,383
2016–17 Jul–Sep 3,611
2015–16 Apr–Jun 3,676
2015–16 Jan–Mar 3,396
2015–16 Oct–Dec 3,123
2015–16 Jul–Sep 3,494
2014–15 Apr–Jun 3,526
2014–15 Jan–Mar 3,068
2014–15 Oct–Dec 2,817
2014–15 Jul–Sep 3,153
2013–14 Apr–Jun 3,610
2013–14 Jan–Mar 2,946
2013–14 Oct–Dec 2,801
2013–14 Jul–Sep 3,435
2012–13 Apr–Jun 3,423
2012–13 Jan–Mar 3,410
2012–13 Oct–Dec 3,528
2012–13 Jul–Sep 3,919
2011–12 Apr–Jun 3,513
2011–12 Jan–Mar 2,561
2011–12 Oct–Dec 2,427
2011–12 Jul–Sep 2,740

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 40,324 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 40,324
2016–17 40,173
2015–16 41,289
2014–15 40,895
2013–14 38,383
2012–13 34,516
2011–12 16,003
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 9,367
2017–18 Jan–Mar 9,318
2017–18 Oct–Dec 10,128
2017–18 Jul–Sep 11,511
2016–17 Apr–Jun 9,957
2016–17 Jan–Mar 9,661
2016–17 Oct–Dec 10,099
2016–17 Jul–Sep 10,456
2015–16 Apr–Jun 9,971
2015–16 Jan–Mar 9,858
2015–16 Oct–Dec 10,333
2015–16 Jul–Sep 11,127
2014–15 Apr–Jun 10,291
2014–15 Jan–Mar 9,878
2014–15 Oct–Dec 10,512
2014–15 Jul–Sep 10,214
2013–14 Apr–Jun 9,820
2013–14 Jan–Mar 9,458
2013–14 Oct–Dec 9,248
2013–14 Jul–Sep 9,857
2012–13 Apr–Jun 8,995
2012–13 Jan–Mar 8,187
2012–13 Oct–Dec 8,451
2012–13 Jul–Sep 8,883
2011–12 Apr–Jun 6,466
2011–12 Jan–Mar 3,256
2011–12 Oct–Dec 2,966
2011–12 Jul–Sep 3,315

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 264 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 264
2016–17 380
2015–16 444
2014–15 487
2013–14 676
2012–13 626
2011–12 22,485
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 49
2017–18 Jan–Mar 81
2017–18 Oct–Dec 74
2017–18 Jul–Sep 60
2016–17 Apr–Jun 72
2016–17 Jan–Mar 119
2016–17 Oct–Dec 107
2016–17 Jul–Sep 82
2015–16 Apr–Jun 84
2015–16 Jan–Mar 126
2015–16 Oct–Dec 107
2015–16 Jul–Sep 127
2014–15 Apr–Jun 110
2014–15 Jan–Mar 119
2014–15 Oct–Dec 146
2014–15 Jul–Sep 112
2013–14 Apr–Jun 101
2013–14 Jan–Mar 168
2013–14 Oct–Dec 261
2013–14 Jul–Sep 146
2012–13 Apr–Jun 196
2012–13 Jan–Mar 203
2012–13 Oct–Dec 117
2012–13 Jul–Sep 110
2011–12 Apr–Jun 3,301
2011–12 Jan–Mar 6,098
2011–12 Oct–Dec 6,400
2011–12 Jul–Sep 6,686