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100 to 199 beds
This is a public hospital

Whyalla Hospital and Health Services

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Time spent in emergency departments

Emergency department

This section shows data related to presentations (visits) to this hospital’s emergency department. Each visit is counted separately, so the number of presentations may not be equal to the number of people seen or treated by the emergency department if some people visited more than once. Here, ‘patients’ refers to the number of presentations.

This section shows the percentage of patients arriving at this hospital’s emergency department who commenced treatment within the maximum recommended time. Recommended maximum waiting times vary depending on the urgency of the patient's need for care (their triage category), as assessed by a healthcare professional in the emergency department. The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent.

Resuscitation waiting time (requires treatment immediately)

In 2017–18, 100% of resuscitation patients were treated immediately upon arrival (within 2 minutes) at the emergency department of this hospital, compared to its national peer group performance of 100%.

Year Number of patients Patients treated immediately Peer group average
2017–18 41 100% 100%
2016–17 32 100% 99%
2015–16 36 100% 100%
2014–15 39 100% 99%
2013–14 40 100% 100%
2012–13 38 100% 100%
2011–12 16 100% 99%

NP Reported data did not meet the criteria to calculate this indicator.

Year Quarter Number of patients Patients treated immediately Peer group average
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 Apr–Jun 13 100% 100%
2017–18 Jan–Mar 14 100% 100%
2017–18 Oct–Dec 7 NP 100%
2017–18 Jul–Sep 7 NP 99%
2016–17 Apr–Jun 7 NP 98%
2016–17 Jan–Mar 5 NP 99%
2016–17 Oct–Dec 8 NP 100%
2016–17 Jul–Sep 12 100% 100%
2015–16 Apr–Jun 13 100% 99%
2015–16 Jan–Mar 7 NP 100%
2015–16 Oct–Dec 8 NP 100%
2015–16 Jul–Sep 8 NP 100%
2014–15 Apr–Jun 12 100% 99%
2014–15 Jan–Mar 7 NP 99%
2014–15 Oct–Dec 7 NP 100%
2014–15 Jul–Sep 13 100% 100%
2013–14 Apr–Jun 9 NP 99%
2013–14 Jan–Mar 8 NP 99%
2013–14 Oct–Dec 10 100% 99%
2013–14 Jul–Sep 13 100% 100%
2012–13 Apr–Jun 6 NP 100%
2012–13 Jan–Mar 8 NP 100%
2012–13 Oct–Dec 13 100% 100%
2012–13 Jul–Sep 11 100% 100%
2011–12 Apr–Jun 5 NP 99%
2011–12 Jan–Mar <5 NP 99%
2011–12 Oct–Dec 5 NP 99%
2011–12 Jul–Sep <5 NP 98%

Emergency waiting time (requires treatment within 10 minutes)

In 2017–18, 93% of emergency patients were treated within 10 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 84%.

Year Number of patients Patients treated within 10 minutes Peer group average
2017–18 1,113 93% 84%
2016–17 661 93% 84%
2015–16 665 94% 83%
2014–15 804 91% 86%
2013–14 684 94% 85%
2012–13 739 93% 87%
2011–12 647 100% 83%
Year Quarter Number of patients Patients treated within 10 minutes Peer group average
2017–18 Apr–Jun 303 94% 83%
2017–18 Jan–Mar 296 92% 85%
2017–18 Oct–Dec 256 93% 85%
2017–18 Jul–Sep 258 92% 82%
2016–17 Apr–Jun 222 96% 86%
2016–17 Jan–Mar 143 95% 84%
2016–17 Oct–Dec 141 89% 85%
2016–17 Jul–Sep 155 89% 83%
2015–16 Apr–Jun 188 90% 82%
2015–16 Jan–Mar 148 93% 84%
2015–16 Oct–Dec 147 95% 83%
2015–16 Jul–Sep 182 97% 83%
2014–15 Apr–Jun 154 93% 85%
2014–15 Jan–Mar 218 94% 86%
2014–15 Oct–Dec 233 90% 87%
2014–15 Jul–Sep 199 86% 85%
2013–14 Apr–Jun 178 92% 85%
2013–14 Jan–Mar 161 94% 85%
2013–14 Oct–Dec 152 99% 85%
2013–14 Jul–Sep 193 93% 84%
2012–13 Apr–Jun 172 90% 88%
2012–13 Jan–Mar 152 94% 87%
2012–13 Oct–Dec 199 91% 86%
2012–13 Jul–Sep 216 95% 84%
2011–12 Apr–Jun 174 99% 86%
2011–12 Jan–Mar 201 100% 85%
2011–12 Oct–Dec 206 100% 84%
2011–12 Jul–Sep 66 100% 78%

Urgent waiting time (requires treatment within 30 minutes)

In 2017–18, 91% of urgent patients were treated within 30 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 75%.

Year Number of patients Patients treated within 30 minutes Peer group average
2017–18 3,369 91% 75%
2016–17 2,475 92% 77%
2015–16 2,632 91% 77%
2014–15 3,245 90% 79%
2013–14 3,416 91% 80%
2012–13 3,585 93% 81%
2011–12 2,873 100% 78%
Year Quarter Number of patients Patients treated within 30 minutes Peer group average
2017–18 Apr–Jun 867 92% 78%
2017–18 Jan–Mar 1,006 90% 76%
2017–18 Oct–Dec 795 89% 75%
2017–18 Jul–Sep 701 91% 73%
2016–17 Apr–Jun 635 94% 79%
2016–17 Jan–Mar 572 92% 78%
2016–17 Oct–Dec 618 91% 77%
2016–17 Jul–Sep 650 90% 74%
2015–16 Apr–Jun 654 90% 76%
2015–16 Jan–Mar 596 94% 78%
2015–16 Oct–Dec 667 90% 77%
2015–16 Jul–Sep 715 88% 76%
2014–15 Apr–Jun 757 92% 78%
2014–15 Jan–Mar 780 89% 80%
2014–15 Oct–Dec 846 91% 79%
2014–15 Jul–Sep 862 87% 78%
2013–14 Apr–Jun 827 90% 80%
2013–14 Jan–Mar 846 92% 80%
2013–14 Oct–Dec 842 92% 81%
2013–14 Jul–Sep 901 92% 78%
2012–13 Apr–Jun 904 92% 82%
2012–13 Jan–Mar 835 92% 82%
2012–13 Oct–Dec 874 94% 82%
2012–13 Jul–Sep 972 93% 79%
2011–12 Apr–Jun 935 99% 79%
2011–12 Jan–Mar 838 100% 80%
2011–12 Oct–Dec 823 100% 78%
2011–12 Jul–Sep 277 100% 75%

Semi-urgent waiting time (requires treatment within 60 minutes)

In 2017–18, 95% of semi-urgent patients were treated within 60 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 78%.

Year Number of patients Patients treated within 60 minutes Peer group average
2017–18 6,813 95% 78%
2016–17 6,721 97% 79%
2015–16 6,535 96% 80%
2014–15 6,124 96% 81%
2013–14 5,250 97% 80%
2012–13 5,951 98% 82%
2011–12 5,575 100% 78%
Year Quarter Number of patients Patients treated within 60 minutes Peer group average
2017–18 Apr–Jun 1,507 95% 81%
2017–18 Jan–Mar 1,661 95% 79%
2017–18 Oct–Dec 1,726 95% 77%
2017–18 Jul–Sep 1,919 96% 75%
2016–17 Apr–Jun 1,688 97% 81%
2016–17 Jan–Mar 1,828 97% 80%
2016–17 Oct–Dec 1,734 97% 78%
2016–17 Jul–Sep 1,471 96% 76%
2015–16 Apr–Jun 1,567 96% 79%
2015–16 Jan–Mar 1,627 97% 81%
2015–16 Oct–Dec 1,617 96% 80%
2015–16 Jul–Sep 1,724 95% 79%
2014–15 Apr–Jun 1,567 98% 82%
2014–15 Jan–Mar 1,463 96% 81%
2014–15 Oct–Dec 1,627 96% 81%
2014–15 Jul–Sep 1,467 95% 79%
2013–14 Apr–Jun 1,288 97% 82%
2013–14 Jan–Mar 1,282 97% 81%
2013–14 Oct–Dec 1,415 97% 81%
2013–14 Jul–Sep 1,265 97% 78%
2012–13 Apr–Jun 1,337 98% 83%
2012–13 Jan–Mar 1,601 98% 84%
2012–13 Oct–Dec 1,485 98% 83%
2012–13 Jul–Sep 1,528 97% 78%
2011–12 Apr–Jun 1,445 100% 79%
2011–12 Jan–Mar 1,552 100% 80%
2011–12 Oct–Dec 1,886 100% 78%
2011–12 Jul–Sep 692 99% 75%

Non-urgent waiting time (treatment recommended within 120 minutes)

In 2017–18, 100% of non-urgent patients were treated within 120 minutes of arrival at the emergency department of this hospital, compared to its national peer group performance of 94%.

Year Number of patients Patients treated within 120 minutes Peer group average
2017–18 2,115 100% 94%
2016–17 3,233 100% 95%
2015–16 1,346 99% 95%
2014–15 1,355 99% 95%
2013–14 1,021 100% 94%
2012–13 1,259 100% 94%
2011–12 840 100% 92%

* Interpret with caution: 5-10% of presentations had missing or invalid time data.

NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.

Year Quarter Number of patients Patients treated within 120 minutes Peer group average
* Interpret with caution: 5-10% of presentations had missing or invalid time data.
NP† Results could not be accurately calculated as more than 10% of presentations had missing or invalid time data.
2017–18 Apr–Jun 406 100% 96%
2017–18 Jan–Mar 463 100% 94%
2017–18 Oct–Dec 555 99% 94%
2017–18 Jul–Sep 691 100% 93%
2016–17 Apr–Jun 820 100% 96%
2016–17 Jan–Mar 832 100% 96%
2016–17 Oct–Dec 841 100% 95%
2016–17 Jul–Sep 740 99% 93%
2015–16 Apr–Jun 275 99% 94%*
2015–16 Jan–Mar 433 100% 95%*
2015–16 Oct–Dec 341 100% 95%
2015–16 Jul–Sep 297 99% 95%
2014–15 Apr–Jun 278 100% 96%
2014–15 Jan–Mar 347 99% 95%
2014–15 Oct–Dec 410 99% 95%
2014–15 Jul–Sep 320 100% 94%
2013–14 Apr–Jun 267 100% 94%
2013–14 Jan–Mar 269 100% NP†
2013–14 Oct–Dec 244 100% 94%
2013–14 Jul–Sep 241 100% 92%
2012–13 Apr–Jun 245 100% 93%
2012–13 Jan–Mar 313 100% 95%
2012–13 Oct–Dec 408 100% 95%
2012–13 Jul–Sep 293 100% 92%
2011–12 Apr–Jun 275 100% 93%
2011–12 Jan–Mar 251 100% 93%
2011–12 Oct–Dec 276 100% 93%
2011–12 Jul–Sep 38 100% 90%

This section shows the percentage of patients who departed the emergency department (ED) within four hours of arrival. Data are presented for all patients; and by triage category (the urgency of the patient’s need for care as assessed by an emergency department healthcare professional). The five triage categories are called: Resuscitation, Emergency, Urgent, Semi-urgent and Non-urgent. Data are also presented for patients admitted from the emergency department to the same hospital; and for patients discharged from the emergency department.

Percentage of all patients departing the emergency department within four hours of arrival

In 2017–18, 95% of all patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 82%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 14,625 95% 82%
2016–17 13,297 95% 82%
2015–16 11,371 94% 83%
2014–15 11,751 95% 83%
2013–14 10,521 95% 83%
2012–13 11,698 95% 83%
2011–12 10,029 96% 82%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 3,326 95% 82%
2017–18 Jan–Mar 3,733 96% 82%
2017–18 Oct–Dec 3,750 95% 82%
2017–18 Jul–Sep 3,816 95% 81%
2016–17 Apr–Jun 3,462 96% 83%
2016–17 Jan–Mar 3,407 96% 84%
2016–17 Oct–Dec 3,373 96% 82%
2016–17 Jul–Sep 3,055 94% 80%
2015–16 Apr–Jun 2,745 95% 83%
2015–16 Jan–Mar 2,839 95% 83%
2015–16 Oct–Dec 2,816 95% 83%
2015–16 Jul–Sep 2,971 93% 82%
2014–15 Apr–Jun 2,805 95% 84%
2014–15 Jan–Mar 2,855 95% 84%
2014–15 Oct–Dec 3,161 95% 83%
2014–15 Jul–Sep 2,930 93% 82%
2013–14 Apr–Jun 2,599 95% 84%
2013–14 Jan–Mar 2,588 95% 83%
2013–14 Oct–Dec 2,698 95% 83%
2013–14 Jul–Sep 2,636 95% 82%
2012–13 Apr–Jun 2,677 96% 83%
2012–13 Jan–Mar 2,928 96% 83%
2012–13 Oct–Dec 3,013 95% 83%
2012–13 Jul–Sep 3,080 95% 82%
2011–12 Apr–Jun 2,857 96% 82%
2011–12 Jan–Mar 2,855 96% 83%
2011–12 Oct–Dec 3,222 97% 82%
2011–12 Jul–Sep 1,095 96% 81%

Percentage of resuscitation patients (require treatment immediately) departing the emergency department within four hours of arrival

In 2017–18, 100% of resuscitation patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 59%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 42 100% 59%
2016–17 32 94% 61%
2015–16 36 97% 65%
2014–15 39 100% 62%
2013–14 40 95% 60%
2012–13 38 95% 62%
2011–12 16 94% 62%

NP Reported data did not meet the criteria to calculate this indicator.

Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
NP Reported data did not meet the criteria to calculate this indicator.
2017–18 Apr–Jun 14 100% 59%
2017–18 Jan–Mar 14 100% 61%
2017–18 Oct–Dec 7 NP 63%
2017–18 Jul–Sep 7 NP 55%
2016–17 Apr–Jun 7 NP 63%
2016–17 Jan–Mar 5 NP 64%
2016–17 Oct–Dec 8 NP 60%
2016–17 Jul–Sep 12 100% 58%
2015–16 Apr–Jun 13 100% 64%
2015–16 Jan–Mar 7 NP 64%
2015–16 Oct–Dec 8 NP 67%
2015–16 Jul–Sep 8 NP 65%
2014–15 Apr–Jun 12 100% 64%
2014–15 Jan–Mar 7 NP 65%
2014–15 Oct–Dec 7 NP 60%
2014–15 Jul–Sep 13 100% 61%
2013–14 Apr–Jun 9 NP 65%
2013–14 Jan–Mar 8 NP 63%
2013–14 Oct–Dec 10 90% 57%
2013–14 Jul–Sep 13 92% 57%
2012–13 Apr–Jun 6 NP 61%
2012–13 Jan–Mar 8 NP 64%
2012–13 Oct–Dec 13 100% 64%
2012–13 Jul–Sep 11 91% 61%
2011–12 Apr–Jun 5 NP 57%
2011–12 Jan–Mar <5 NP 65%
2011–12 Oct–Dec 5 NP 60%
2011–12 Jul–Sep <5 NP 66%

Percentage of emergency patients (require treatment within 10 minutes) departing the emergency department within four hours of arrival

In 2017–18, 91% of emergency patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 66%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 1,114 91% 66%
2016–17 661 91% 65%
2015–16 665 92% 67%
2014–15 804 90% 66%
2013–14 684 93% 64%
2012–13 739 91% 63%
2011–12 647 94% 61%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 304 94% 67%
2017–18 Jan–Mar 296 90% 67%
2017–18 Oct–Dec 256 89% 66%
2017–18 Jul–Sep 258 92% 64%
2016–17 Apr–Jun 222 91% 67%
2016–17 Jan–Mar 143 92% 66%
2016–17 Oct–Dec 141 91% 65%
2016–17 Jul–Sep 155 91% 63%
2015–16 Apr–Jun 188 94% 68%
2015–16 Jan–Mar 148 91% 68%
2015–16 Oct–Dec 147 92% 68%
2015–16 Jul–Sep 182 91% 65%
2014–15 Apr–Jun 154 90% 67%
2014–15 Jan–Mar 218 91% 67%
2014–15 Oct–Dec 233 92% 66%
2014–15 Jul–Sep 199 86% 63%
2013–14 Apr–Jun 178 94% 65%
2013–14 Jan–Mar 161 93% 64%
2013–14 Oct–Dec 152 93% 63%
2013–14 Jul–Sep 193 90% 62%
2012–13 Apr–Jun 172 93% 65%
2012–13 Jan–Mar 152 95% 62%
2012–13 Oct–Dec 199 92% 62%
2012–13 Jul–Sep 216 88% 61%
2011–12 Apr–Jun 174 93% 61%
2011–12 Jan–Mar 201 93% 62%
2011–12 Oct–Dec 206 94% 61%
2011–12 Jul–Sep 66 94% 59%

Percentage of urgent patients (require treatment within 30 minutes) departing the emergency department within four hours of arrival

In 2017–18, 90% of urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 73%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 3,380 90% 73%
2016–17 2,479 90% 73%
2015–16 2,633 90% 74%
2014–15 3,246 90% 74%
2013–14 3,416 92% 73%
2012–13 3,587 91% 72%
2011–12 2,876 93% 72%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 870 90% 74%
2017–18 Jan–Mar 1,009 91% 74%
2017–18 Oct–Dec 797 90% 73%
2017–18 Jul–Sep 704 90% 72%
2016–17 Apr–Jun 636 90% 75%
2016–17 Jan–Mar 573 90% 74%
2016–17 Oct–Dec 618 91% 72%
2016–17 Jul–Sep 652 88% 70%
2015–16 Apr–Jun 654 91% 74%
2015–16 Jan–Mar 596 91% 74%
2015–16 Oct–Dec 668 89% 74%
2015–16 Jul–Sep 715 88% 73%
2014–15 Apr–Jun 758 92% 74%
2014–15 Jan–Mar 780 90% 74%
2014–15 Oct–Dec 846 91% 73%
2014–15 Jul–Sep 862 89% 73%
2013–14 Apr–Jun 827 91% 75%
2013–14 Jan–Mar 846 92% 73%
2013–14 Oct–Dec 842 91% 73%
2013–14 Jul–Sep 901 93% 72%
2012–13 Apr–Jun 904 92% 73%
2012–13 Jan–Mar 835 91% 73%
2012–13 Oct–Dec 874 91% 72%
2012–13 Jul–Sep 974 92% 72%
2011–12 Apr–Jun 936 93% 72%
2011–12 Jan–Mar 839 93% 73%
2011–12 Oct–Dec 823 93% 72%
2011–12 Jul–Sep 278 92% 71%

Percentage of semi-urgent patients (require treatment within 60 minutes) departing the emergency department within four hours of arrival

In 2017–18, 96% of semi-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 88%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 7,083 96% 88%
2016–17 6,737 96% 88%
2015–16 6,538 96% 88%
2014–15 6,125 96% 89%
2013–14 5,253 97% 89%
2012–13 5,957 97% 88%
2011–12 5,577 98% 87%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 1,560 96% 88%
2017–18 Jan–Mar 1,738 98% 88%
2017–18 Oct–Dec 1,830 96% 87%
2017–18 Jul–Sep 1,955 96% 87%
2016–17 Apr–Jun 1,704 96% 89%
2016–17 Jan–Mar 1,828 96% 89%
2016–17 Oct–Dec 1,734 96% 87%
2016–17 Jul–Sep 1,471 94% 86%
2015–16 Apr–Jun 1,567 96% 88%
2015–16 Jan–Mar 1,628 96% 88%
2015–16 Oct–Dec 1,618 96% 88%
2015–16 Jul–Sep 1,725 94% 88%
2014–15 Apr–Jun 1,567 97% 90%
2014–15 Jan–Mar 1,463 96% 89%
2014–15 Oct–Dec 1,628 97% 89%
2014–15 Jul–Sep 1,467 95% 88%
2013–14 Apr–Jun 1,288 96% 90%
2013–14 Jan–Mar 1,284 97% 89%
2013–14 Oct–Dec 1,416 97% 89%
2013–14 Jul–Sep 1,265 97% 88%
2012–13 Apr–Jun 1,337 98% 89%
2012–13 Jan–Mar 1,603 98% 89%
2012–13 Oct–Dec 1,487 96% 88%
2012–13 Jul–Sep 1,530 97% 87%
2011–12 Apr–Jun 1,445 98% 87%
2011–12 Jan–Mar 1,553 98% 87%
2011–12 Oct–Dec 1,887 98% 87%
2011–12 Jul–Sep 692 98% 87%

Percentage of non-urgent patients (treatment recommended within 120 minutes) departing the emergency department within four hours of arrival

In 2017–18, 99% of non-urgent patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 96%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 3,006 99% 96%
2016–17 3,388 99% 97%
2015–16 1,499 98% 97%
2014–15 1,537 98% 96%
2013–14 1,128 98% 96%
2012–13 1,377 99% 95%
2011–12 913 99% 94%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 578 97% 97%
2017–18 Jan–Mar 676 99% 96%
2017–18 Oct–Dec 860 99% 96%
2017–18 Jul–Sep 892 99% 96%
2016–17 Apr–Jun 893 99% 97%
2016–17 Jan–Mar 858 99% 97%
2016–17 Oct–Dec 872 99% 96%
2016–17 Jul–Sep 765 98% 96%
2015–16 Apr–Jun 323 98% 96%
2015–16 Jan–Mar 460 98% 97%
2015–16 Oct–Dec 375 98% 96%
2015–16 Jul–Sep 341 98% 97%
2014–15 Apr–Jun 314 97% 97%
2014–15 Jan–Mar 387 99% 97%
2014–15 Oct–Dec 447 99% 97%
2014–15 Jul–Sep 389 98% 96%
2013–14 Apr–Jun 297 97% 96%
2013–14 Jan–Mar 289 97% 96%
2013–14 Oct–Dec 278 99% 96%
2013–14 Jul–Sep 264 98% 95%
2012–13 Apr–Jun 258 99% 94%
2012–13 Jan–Mar 330 99% 95%
2012–13 Oct–Dec 440 98% 95%
2012–13 Jul–Sep 349 98% 94%
2011–12 Apr–Jun 297 99% 94%
2011–12 Jan–Mar 259 98% 95%
2011–12 Oct–Dec 301 99% 95%
2011–12 Jul–Sep 56 100% 94%

Percentage of admitted patients departing the emergency department within four hours of arrival

In 2017–18, 87% of admitted patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 54%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 2,649 87% 54%
2016–17 2,152 86% 54%
2015–16 2,142 86% 56%
2014–15 2,199 87% 53%
2013–14 1,980 87% 51%
2012–13 2,067 88% 50%
2011–12 1,601 90% 47%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 648 87% 54%
2017–18 Jan–Mar 671 89% 56%
2017–18 Oct–Dec 659 88% 55%
2017–18 Jul–Sep 671 86% 51%
2016–17 Apr–Jun 567 86% 56%
2016–17 Jan–Mar 525 87% 57%
2016–17 Oct–Dec 529 88% 53%
2016–17 Jul–Sep 531 84% 50%
2015–16 Apr–Jun 530 87% 57%
2015–16 Jan–Mar 506 86% 57%
2015–16 Oct–Dec 516 86% 57%
2015–16 Jul–Sep 590 84% 54%
2014–15 Apr–Jun 513 90% 55%
2014–15 Jan–Mar 548 90% 55%
2014–15 Oct–Dec 555 86% 53%
2014–15 Jul–Sep 583 82% 50%
2013–14 Apr–Jun 470 83% 52%
2013–14 Jan–Mar 464 88% 51%
2013–14 Oct–Dec 495 87% 51%
2013–14 Jul–Sep 551 88% 49%
2012–13 Apr–Jun 488 90% 52%
2012–13 Jan–Mar 487 89% 52%
2012–13 Oct–Dec 557 86% 50%
2012–13 Jul–Sep 535 87% 46%
2011–12 Apr–Jun 514 89% 47%
2011–12 Jan–Mar 454 90% 49%
2011–12 Oct–Dec 486 90% 49%
2011–12 Jul–Sep 147 90% 45%

Percentage of discharged patients departing the emergency department within four hours of arrival

In 2017–18, 97% of discharged patients departed this hospital's emergency department within four hours of arrival, compared to its national peer group performance of 88%.

Year Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 11,976 97% 88%
2016–17 11,145 97% 88%
2015–16 9,228 96% 88%
2014–15 9,552 96% 90%
2013–14 8,541 97% 90%
2012–13 9,631 97% 89%
2011–12 8,428 98% 89%
Year Quarter Number of patients Patients who departed ED within 4 hours of arrival Peer group average
2017–18 Apr–Jun 2,678 96% 88%
2017–18 Jan–Mar 3,062 97% 88%
2017–18 Oct–Dec 3,091 96% 87%
2017–18 Jul–Sep 3,145 97% 87%
2016–17 Apr–Jun 2,895 97% 89%
2016–17 Jan–Mar 2,882 97% 89%
2016–17 Oct–Dec 2,844 97% 87%
2016–17 Jul–Sep 2,524 96% 86%
2015–16 Apr–Jun 2,215 97% 88%
2015–16 Jan–Mar 2,333 97% 88%
2015–16 Oct–Dec 2,300 96% 88%
2015–16 Jul–Sep 2,380 95% 88%
2014–15 Apr–Jun 2,292 96% 90%
2014–15 Jan–Mar 2,307 96% 90%
2014–15 Oct–Dec 2,606 97% 90%
2014–15 Jul–Sep 2,347 96% 89%
2013–14 Apr–Jun 2,129 97% 90%
2013–14 Jan–Mar 2,124 97% 90%
2013–14 Oct–Dec 2,203 96% 90%
2013–14 Jul–Sep 2,085 97% 89%
2012–13 Apr–Jun 2,189 97% 89%
2012–13 Jan–Mar 2,441 97% 89%
2012–13 Oct–Dec 2,456 97% 89%
2012–13 Jul–Sep 2,545 97% 89%
2011–12 Apr–Jun 2,343 98% 89%
2011–12 Jan–Mar 2,401 98% 90%
2011–12 Oct–Dec 2,736 98% 89%
2011–12 Jul–Sep 948 97% 89%

This section shows information on the length of time spent in the emergency department (ED) from arrival to departure, including the median time patients spent in the emergency department (time until half of patients (50%) had departed from the emergency department) and the time until most patients (90%) had departed from the emergency department. Data are presented for all patients; patients treated and admitted to the same hospital; and patients discharged from emergency department (whether discharged, left at their own risk or referred to another hospital).

Time spent by all patients in the emergency department

In 2017–18, the median length of time for all patients to depart this hospital’s emergency department was 1 hour 2 minutes. The length of time until most patients (90%) had departed was 3 hours 1 minute, compared to its national peer group performance of 5 hours 24 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 14,625 1hr2mins 3hrs1min 5hrs24mins
2016–17 13,297 0hrs55mins 2hrs53mins 5hrs20mins
2015–16 11,371 1hr6mins 3hrs11mins 5hrs13mins
2014–15 11,751 1hr3mins 3hrs7mins 5hrs9mins
2013–14 10,521 0hrs55mins 2hrs55mins 5hrs10mins
2012–13 11,698 0hrs52mins 2hrs47mins 5hrs13mins
2011–12 10,029 0hrs40mins 2hrs30mins 5hrs19mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 3,326 1hr3mins 3hrs7mins 5hrs23mins
2017–18 Jan–Mar 3,733 1hr1min 2hrs58mins 5hrs17mins
2017–18 Oct–Dec 3,750 1hr4mins 3hrs1min 5hrs20mins
2017–18 Jul–Sep 3,816 1hr0mins 3hrs0mins 5hrs35mins
2016–17 Apr–Jun 3,462 0hrs53mins 2hrs46mins 5hrs9mins
2016–17 Jan–Mar 3,407 0hrs55mins 2hrs46mins 5hrs5mins
2016–17 Oct–Dec 3,373 0hrs57mins 2hrs45mins 5hrs22mins
2016–17 Jul–Sep 3,055 0hrs58mins 3hrs16mins 5hrs43mins
2015–16 Apr–Jun 2,745 1hr6mins 3hrs7mins 5hrs16mins
2015–16 Jan–Mar 2,839 0hrs59mins 2hrs57mins 5hrs9mins
2015–16 Oct–Dec 2,816 1hr5mins 3hrs7mins 5hrs9mins
2015–16 Jul–Sep 2,971 1hr13mins 3hrs31mins 5hrs16mins
2014–15 Apr–Jun 2,805 1hr1min 3hrs0mins 5hrs5mins
2014–15 Jan–Mar 2,855 1hr4mins 3hrs9mins 5hrs2mins
2014–15 Oct–Dec 3,161 1hr0mins 2hrs57mins 5hrs8mins
2014–15 Jul–Sep 2,930 1hr8mins 3hrs24mins 5hrs21mins
2013–14 Apr–Jun 2,599 0hrs57mins 3hrs0mins 5hrs3mins
2013–14 Jan–Mar 2,588 0hrs54mins 2hrs50mins 5hrs9mins
2013–14 Oct–Dec 2,698 0hrs53mins 2hrs52mins 5hrs10mins
2013–14 Jul–Sep 2,636 0hrs57mins 2hrs55mins 5hrs18mins
2012–13 Apr–Jun 2,677 0hrs51mins 2hrs42mins 5hrs10mins
2012–13 Jan–Mar 2,928 0hrs51mins 2hrs35mins 5hrs7mins
2012–13 Oct–Dec 3,013 0hrs51mins 2hrs54mins 5hrs11mins
2012–13 Jul–Sep 3,080 0hrs54mins 2hrs58mins 5hrs23mins
2011–12 Apr–Jun 2,857 0hrs45mins 2hrs40mins 5hrs20mins
2011–12 Jan–Mar 2,855 0hrs38mins 2hrs25mins 5hrs12mins
2011–12 Oct–Dec 3,222 0hrs35mins 2hrs24mins 5hrs17mins
2011–12 Jul–Sep 1,095 0hrs45mins 2hrs50mins 5hrs25mins

Time spent in the emergency department (patients treated and admitted to the same hospital)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department for admission to the same hospital was 1 hour 57 minutes. The length of time until most patients (90%) had departed was 4 hours 20 minutes, compared to its national peer group performance of 8 hours 28 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 2,649 1hr57mins 4hrs20mins 8hrs28mins
2016–17 2,152 1hr52mins 4hrs29mins 8hrs25mins
2015–16 2,142 2hrs3mins 4hrs35mins 8hrs9mins
2014–15 2,199 1hr56mins 4hrs30mins 8hrs49mins
2013–14 1,980 1hr46mins 4hrs37mins 8hrs43mins
2012–13 2,067 1hr47mins 4hrs24mins 8hrs40mins
2011–12 1,601 1hr35mins 4hrs2mins 9hrs13mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 648 1hr59mins 4hrs22mins 8hrs22mins
2017–18 Jan–Mar 671 1hr53mins 4hrs4mins 8hrs0mins
2017–18 Oct–Dec 659 1hr54mins 4hrs15mins 8hrs9mins
2017–18 Jul–Sep 671 2hrs4mins 4hrs36mins 9hrs22mins
2016–17 Apr–Jun 567 1hr50mins 4hrs32mins 7hrs57mins
2016–17 Jan–Mar 525 1hr51mins 4hrs22mins 7hrs52mins
2016–17 Oct–Dec 529 1hr49mins 4hrs18mins 8hrs23mins
2016–17 Jul–Sep 531 2hrs0mins 4hrs42mins 9hrs39mins
2015–16 Apr–Jun 530 2hrs0mins 4hrs29mins 8hrs10mins
2015–16 Jan–Mar 506 1hr47mins 4hrs36mins 7hrs51mins
2015–16 Oct–Dec 516 2hrs7mins 4hrs29mins 7hrs51mins
2015–16 Jul–Sep 590 2hrs12mins 4hrs59mins 8hrs46mins
2014–15 Apr–Jun 513 1hr49mins 3hrs59mins 8hrs22mins
2014–15 Jan–Mar 548 1hr51mins 4hrs6mins 8hrs28mins
2014–15 Oct–Dec 555 1hr58mins 4hrs35mins 8hrs44mins
2014–15 Jul–Sep 583 2hrs7mins 5hrs2mins 9hrs38mins
2013–14 Apr–Jun 470 1hr46mins 4hrs54mins 8hrs43mins
2013–14 Jan–Mar 464 1hr46mins 4hrs28mins 8hrs30mins
2013–14 Oct–Dec 495 1hr47mins 4hrs36mins 8hrs38mins
2013–14 Jul–Sep 551 1hr47mins 4hrs25mins 9hrs3mins
2012–13 Apr–Jun 488 1hr46mins 3hrs58mins 8hrs23mins
2012–13 Jan–Mar 487 1hr44mins 4hrs16mins 8hrs28mins
2012–13 Oct–Dec 557 1hr52mins 4hrs31mins 8hrs20mins
2012–13 Jul–Sep 535 1hr45mins 4hrs33mins 9hrs30mins
2011–12 Apr–Jun 514 1hr35mins 4hrs8mins 9hrs11mins
2011–12 Jan–Mar 454 1hr36mins 3hrs59mins 8hrs45mins
2011–12 Oct–Dec 486 1hr28mins 4hrs2mins 9hrs2mins
2011–12 Jul–Sep 147 1hr53mins 4hrs2mins 10hrs2mins

Time spent in the emergency department (patients discharged)

In 2017–18, the median length of time for patients to leave this hospital’s emergency department (whether discharged, left at their own risk or referred to another hospital) was 0 hours 52 minutes. The length of time until most patients (90%) had departed was 2 hours 33 minutes, compared to its national peer group performance of 4 hours 27 minutes.

Year Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 11,976 0hrs52mins 2hrs33mins 4hrs27mins
2016–17 11,145 0hrs48mins 2hrs26mins 4hrs22mins
2015–16 9,228 0hrs56mins 2hrs41mins 4hrs19mins
2014–15 9,552 0hrs53mins 2hrs39mins 4hrs5mins
2013–14 8,541 0hrs45mins 2hrs24mins 4hrs4mins
2012–13 9,631 0hrs43mins 2hrs18mins 4hrs10mins
2011–12 8,428 0hrs30mins 2hrs4mins 4hrs6mins
Year Quarter Number of patients Median time Time until most patients (90%) departed ED Peer group average
2017–18 Apr–Jun 2,678 0hrs53mins 2hrs38mins 4hrs22mins
2017–18 Jan–Mar 3,062 0hrs52mins 2hrs31mins 4hrs25mins
2017–18 Oct–Dec 3,091 0hrs55mins 2hrs35mins 4hrs28mins
2017–18 Jul–Sep 3,145 0hrs51mins 2hrs29mins 4hrs31mins
2016–17 Apr–Jun 2,895 0hrs45mins 2hrs17mins 4hrs8mins
2016–17 Jan–Mar 2,882 0hrs49mins 2hrs23mins 4hrs11mins
2016–17 Oct–Dec 2,844 0hrs49mins 2hrs24mins 4hrs27mins
2016–17 Jul–Sep 2,524 0hrs49mins 2hrs41mins 4hrs39mins
2015–16 Apr–Jun 2,215 0hrs56mins 2hrs36mins 4hrs22mins
2015–16 Jan–Mar 2,333 0hrs52mins 2hrs23mins 4hrs17mins
2015–16 Oct–Dec 2,300 0hrs55mins 2hrs36mins 4hrs18mins
2015–16 Jul–Sep 2,380 1hr3mins 3hrs3mins 4hrs20mins
2014–15 Apr–Jun 2,292 0hrs52mins 2hrs35mins 4hrs2mins
2014–15 Jan–Mar 2,307 0hrs54mins 2hrs44mins 4hrs3mins
2014–15 Oct–Dec 2,606 0hrs50mins 2hrs30mins 4hrs3mins
2014–15 Jul–Sep 2,347 0hrs57mins 2hrs48mins 4hrs12mins
2013–14 Apr–Jun 2,129 0hrs47mins 2hrs34mins 3hrs57mins
2013–14 Jan–Mar 2,124 0hrs45mins 2hrs19mins 4hrs4mins
2013–14 Oct–Dec 2,203 0hrs44mins 2hrs20mins 4hrs3mins
2013–14 Jul–Sep 2,085 0hrs47mins 2hrs25mins 4hrs12mins
2012–13 Apr–Jun 2,189 0hrs43mins 2hrs12mins 4hrs10mins
2012–13 Jan–Mar 2,441 0hrs43mins 2hrs13mins 4hrs7mins
2012–13 Oct–Dec 2,456 0hrs41mins 2hrs20mins 4hrs10mins
2012–13 Jul–Sep 2,545 0hrs45mins 2hrs26mins 4hrs15mins
2011–12 Apr–Jun 2,343 0hrs35mins 2hrs10mins 4hrs6mins
2011–12 Jan–Mar 2,401 0hrs30mins 1hr55mins 4hrs2mins
2011–12 Oct–Dec 2,736 0hrs30mins 2hrs0mins 4hrs8mins
2011–12 Jul–Sep 948 0hrs35mins 2hrs21mins 4hrs10mins

This section shows the number of presentations (visits) to this hospital’s emergency department. Data are shown for total presentations, and by the urgency of the patient’s need for care (their triage category), as assessed by a healthcare professional in the emergency department.

Total presentations

In 2017–18, 14,625 patients presented to this emergency department for treatment.

Year Number of patients
2017–18 14,625
2016–17 13,297
2015–16 11,371
2014–15 11,751
2013–14 10,521
2012–13 11,698
2011–12 10,029
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 3,326
2017–18 Jan–Mar 3,733
2017–18 Oct–Dec 3,750
2017–18 Jul–Sep 3,816
2016–17 Apr–Jun 3,462
2016–17 Jan–Mar 3,407
2016–17 Oct–Dec 3,373
2016–17 Jul–Sep 3,055
2015–16 Apr–Jun 2,745
2015–16 Jan–Mar 2,839
2015–16 Oct–Dec 2,816
2015–16 Jul–Sep 2,971
2014–15 Apr–Jun 2,805
2014–15 Jan–Mar 2,855
2014–15 Oct–Dec 3,161
2014–15 Jul–Sep 2,930
2013–14 Apr–Jun 2,599
2013–14 Jan–Mar 2,588
2013–14 Oct–Dec 2,698
2013–14 Jul–Sep 2,636
2012–13 Apr–Jun 2,677
2012–13 Jan–Mar 2,928
2012–13 Oct–Dec 3,013
2012–13 Jul–Sep 3,080
2011–12 Apr–Jun 2,857
2011–12 Jan–Mar 2,855
2011–12 Oct–Dec 3,222
2011–12 Jul–Sep 1,095

Resuscitation presentations (require treatment immediately)

In 2017–18, 42 patients presented to this emergency department requiring treatment immediately.

Year Number of patients
2017–18 42
2016–17 32
2015–16 36
2014–15 39
2013–14 40
2012–13 38
2011–12 16
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 14
2017–18 Jan–Mar 14
2017–18 Oct–Dec 7
2017–18 Jul–Sep 7
2016–17 Apr–Jun 7
2016–17 Jan–Mar 5
2016–17 Oct–Dec 8
2016–17 Jul–Sep 12
2015–16 Apr–Jun 13
2015–16 Jan–Mar 7
2015–16 Oct–Dec 8
2015–16 Jul–Sep 8
2014–15 Apr–Jun 12
2014–15 Jan–Mar 7
2014–15 Oct–Dec 7
2014–15 Jul–Sep 13
2013–14 Apr–Jun 9
2013–14 Jan–Mar 8
2013–14 Oct–Dec 10
2013–14 Jul–Sep 13
2012–13 Apr–Jun 6
2012–13 Jan–Mar 8
2012–13 Oct–Dec 13
2012–13 Jul–Sep 11
2011–12 Apr–Jun 5
2011–12 Jan–Mar <5
2011–12 Oct–Dec 5
2011–12 Jul–Sep <5

Emergency presentations (require treatment within 10 minutes)

In 2017–18, 1,114 patients presented to this emergency department requiring treatment within 10 minutes.

Year Number of patients
2017–18 1,114
2016–17 661
2015–16 665
2014–15 804
2013–14 684
2012–13 739
2011–12 647
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 304
2017–18 Jan–Mar 296
2017–18 Oct–Dec 256
2017–18 Jul–Sep 258
2016–17 Apr–Jun 222
2016–17 Jan–Mar 143
2016–17 Oct–Dec 141
2016–17 Jul–Sep 155
2015–16 Apr–Jun 188
2015–16 Jan–Mar 148
2015–16 Oct–Dec 147
2015–16 Jul–Sep 182
2014–15 Apr–Jun 154
2014–15 Jan–Mar 218
2014–15 Oct–Dec 233
2014–15 Jul–Sep 199
2013–14 Apr–Jun 178
2013–14 Jan–Mar 161
2013–14 Oct–Dec 152
2013–14 Jul–Sep 193
2012–13 Apr–Jun 172
2012–13 Jan–Mar 152
2012–13 Oct–Dec 199
2012–13 Jul–Sep 216
2011–12 Apr–Jun 174
2011–12 Jan–Mar 201
2011–12 Oct–Dec 206
2011–12 Jul–Sep 66

Urgent presentations (require treatment within 30 minutes)

In 2017–18, 3,380 patients presented to this emergency department requiring treatment within 30 minutes.

Year Number of patients
2017–18 3,380
2016–17 2,479
2015–16 2,633
2014–15 3,246
2013–14 3,416
2012–13 3,587
2011–12 2,876
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 870
2017–18 Jan–Mar 1,009
2017–18 Oct–Dec 797
2017–18 Jul–Sep 704
2016–17 Apr–Jun 636
2016–17 Jan–Mar 573
2016–17 Oct–Dec 618
2016–17 Jul–Sep 652
2015–16 Apr–Jun 654
2015–16 Jan–Mar 596
2015–16 Oct–Dec 668
2015–16 Jul–Sep 715
2014–15 Apr–Jun 758
2014–15 Jan–Mar 780
2014–15 Oct–Dec 846
2014–15 Jul–Sep 862
2013–14 Apr–Jun 827
2013–14 Jan–Mar 846
2013–14 Oct–Dec 842
2013–14 Jul–Sep 901
2012–13 Apr–Jun 904
2012–13 Jan–Mar 835
2012–13 Oct–Dec 874
2012–13 Jul–Sep 974
2011–12 Apr–Jun 936
2011–12 Jan–Mar 839
2011–12 Oct–Dec 823
2011–12 Jul–Sep 278

Semi-urgent presentations (require treatment within 60 minutes)

In 2017–18, 7,083 patients presented to this emergency department requiring treatment within 60 minutes.

Year Number of patients
2017–18 7,083
2016–17 6,737
2015–16 6,538
2014–15 6,125
2013–14 5,253
2012–13 5,957
2011–12 5,577
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 1,560
2017–18 Jan–Mar 1,738
2017–18 Oct–Dec 1,830
2017–18 Jul–Sep 1,955
2016–17 Apr–Jun 1,704
2016–17 Jan–Mar 1,828
2016–17 Oct–Dec 1,734
2016–17 Jul–Sep 1,471
2015–16 Apr–Jun 1,567
2015–16 Jan–Mar 1,628
2015–16 Oct–Dec 1,618
2015–16 Jul–Sep 1,725
2014–15 Apr–Jun 1,567
2014–15 Jan–Mar 1,463
2014–15 Oct–Dec 1,628
2014–15 Jul–Sep 1,467
2013–14 Apr–Jun 1,288
2013–14 Jan–Mar 1,284
2013–14 Oct–Dec 1,416
2013–14 Jul–Sep 1,265
2012–13 Apr–Jun 1,337
2012–13 Jan–Mar 1,603
2012–13 Oct–Dec 1,487
2012–13 Jul–Sep 1,530
2011–12 Apr–Jun 1,445
2011–12 Jan–Mar 1,553
2011–12 Oct–Dec 1,887
2011–12 Jul–Sep 692

Non-urgent presentations (treatment recommended within 120 minutes)

In 2017–18, 3,006 patients presented to this emergency department requiring treatment within 120 minutes.

Year Number of patients
2017–18 3,006
2016–17 3,388
2015–16 1,499
2014–15 1,537
2013–14 1,128
2012–13 1,377
2011–12 913
Year Quarter Number of patients presenting to the emergency department
2017–18 Apr–Jun 578
2017–18 Jan–Mar 676
2017–18 Oct–Dec 860
2017–18 Jul–Sep 892
2016–17 Apr–Jun 893
2016–17 Jan–Mar 858
2016–17 Oct–Dec 872
2016–17 Jul–Sep 765
2015–16 Apr–Jun 323
2015–16 Jan–Mar 460
2015–16 Oct–Dec 375
2015–16 Jul–Sep 341
2014–15 Apr–Jun 314
2014–15 Jan–Mar 387
2014–15 Oct–Dec 447
2014–15 Jul–Sep 389
2013–14 Apr–Jun 297
2013–14 Jan–Mar 289
2013–14 Oct–Dec 278
2013–14 Jul–Sep 264
2012–13 Apr–Jun 258
2012–13 Jan–Mar 330
2012–13 Oct–Dec 440
2012–13 Jul–Sep 349
2011–12 Apr–Jun 297
2011–12 Jan–Mar 259
2011–12 Oct–Dec 301
2011–12 Jul–Sep 56